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senior brand associate beauty multi brand qatar

Chalhoub Group

<div>
 <strong>
  INSPIRE | EXHILARATE | DELIGHT
  <br/>
  <br/>
 </strong>
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewelry, watches, eyewear, and art de vivre categories.
 <br/>
 <br/>
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 <br/>
 <br/>
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalyzed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 <br/>
 <br/>
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 <br/>
 <br/>
 <strong>
  What You'll Be Doing
  <br/>
  <br/>
 </strong>
 The Senior Brand Associate is responsible for partnering closely with brand principals to drive marketing strategy execution and deliver topline growth. The Senior Brand Associate will oversee a portfolio of 11 beauty brands. The portfolio spans luxury fragrances, skincare, and cosmetics, requiring strong brand stewardship, marketing execution, and commercial oversight across the region.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage a portfolio of brands with full ownership of topline performance
  </li>
  <li>
   Build and maintain strong relationships with brand owners and key stakeholders
  </li>
  <li>
   Support the execution of marketing strategies in alignment with brand objectives
  </li>
  <li>
   Lead end-to-end marketing execution and reporting across multiple brands, ensuring alignment with brand objectives and timelines.
  </li>
  <li>
   Drive marketing planning for key principals, including supplier coordination, quotation management, and ongoing campaign updates.
  </li>
  <li>
   Consolidate retailer reports and conduct detailed performance analysis to generate actionable insights.
  </li>
  <li>
   Prepare comprehensive business review presentations, including novelties decks, campaign recaps, and trade updates.
  </li>
  <li>
   Monitor sales performance by tracking top sellers and out-of-stock reports, implementing corrective actions where required.
  </li>
  <li>
   Collect and consolidate feedback on marketing activations, providing structured reports to suppliers and brand partners.
  </li>
  <li>
   Support in annual budgets preparation and seasonal forecasts based on prior performance
  </li>
  <li>
   Conduct regular market visits to monitor trade activity and competitor developments
  </li>
  <li>
   Contribute to the development of country-specific strategies aligned with the competitive landscape
  </li>
  <li>
   Identify and propose new business development opportunities for the assigned brands
  </li>
  <li>
   Coordinate with Finance to review P&amp;Ls and monitor overall financial performance
  </li>
  <li>
   Oversee sales performance versus targets and budgets, ensuring corrective actions where needed
  </li>
  <li>
   Resolve commercial, logistical, and marketing-related issues, including returns, quality concerns, and payment follow-ups
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Need To Succeed
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent communication and interpersonal skills
  </li>
  <li>
   Advanced reporting capabilities with strong proficiency in Excel and PowerPoint.
  </li>
  <li>
   Solid marketing background, ideally within the beauty industry
  </li>
  <li>
   Understanding of the Qatar market landscape and retail dynamics
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Can Offer You
  <br/>
  <br/>
 </strong>
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 <br/>
 <br/>
 We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 <br/>
 <br/>
 <strong>
  We Invite All Applicants to Apply
  <br/>
  <br/>
 </strong>
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 <br/>
 <br/>
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>


Senior Brand Associate - Beauty Multi-Brand, Qatar

<div><p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewelry, watches, eyewear, and art de vivre categories.</p><p>
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p><p>
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalyzed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.</p><p>
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p><b><br>
What you'll be doing</b>
</p><p>The Senior Brand Associate is responsible for partnering closely with brand principals to drive marketing strategy execution and deliver topline growth. The Senior Brand Associate will oversee a portfolio of 11 beauty brands. The portfolio spans luxury fragrances, skincare, and cosmetics, requiring strong brand stewardship, marketing execution, and commercial oversight across the region.</p><p><b>
Key Responsibilities:</b></p><ul><li><p>
Manage a portfolio of brands with full ownership of topline performance</p></li><li><p>
Build and maintain strong relationships with brand owners and key stakeholders</p></li><li><p>
Support the execution of marketing strategies in alignment with brand objectives</p></li><li><p>
Lead end-to-end marketing execution and reporting across multiple brands, ensuring alignment with brand objectives and timelines.</p></li><li><p>
Drive marketing planning for key principals, including supplier coordination, quotation management, and ongoing campaign updates.</p></li><li><p>
Consolidate retailer reports and conduct detailed performance analysis to generate actionable insights.</p></li><li><p>
Prepare comprehensive business review presentations, including novelties decks, campaign recaps, and trade updates.</p></li><li><p>
Monitor sales performance by tracking top sellers and out-of-stock reports, implementing corrective actions where required.</p></li><li><p>
Collect and consolidate feedback on marketing activations, providing structured reports to suppliers and brand partners.</p></li><li><p>
Support in annual budgets preparation and seasonal forecasts based on prior performance</p></li><li><p>
Conduct regular market visits to monitor trade activity and competitor developments</p></li><li><p>
Contribute to the development of country-specific strategies aligned with the competitive landscape</p></li><li><p>
Identify and propose new business development opportunities for the assigned brands</p></li><li><p>
Coordinate with Finance to review P&amp;Ls and monitor overall financial performance</p></li><li><p>
Oversee sales performance versus targets and budgets, ensuring corrective actions where needed</p></li><li><p>
Resolve commercial, logistical, and marketing-related issues, including returns, quality concerns, and payment follow-ups</p></li></ul><p><b>
What you&rsquo;ll need to succeed</b>
</p><ul><li><p>Excellent communication and interpersonal skills</p></li><li><p>
 Advanced reporting capabilities with strong proficiency in Excel and PowerPoint.</p></li><li><p>
Solid marketing background, ideally within the beauty industry</p></li><li><p>
Understanding of the Qatar market landscape and retail dynamics</p></li></ul><p><b>
What we can offer you</b>
</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
</p><p>We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
</p><p><b>We Invite All Applicants to Apply</b></p><p>
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p><p>
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></div>

ABU ISSA HOLDING

<p><b>Job Summary:</b><br/>The Beauty Advisor is responsible for providing excellent customer service, offering professional beauty advice, and promoting cosmetic and skincare products to customers. The role involves understanding customer needs, recommending suitable products, and achieving sales targets while maintaining brand standards.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet customers warmly and understand their beauty and skincare needs</li><li>Provide product demonstrations and expert advice on cosmetics, skincare, and beauty products</li><li>Promote and sell products to achieve individual and store sales targets</li><li>Maintain up-to-date knowledge of products, promotions, and beauty trends</li><li>Ensure proper product display, cleanliness, and stock arrangement</li><li>Handle customer inquiries, complaints, and feedback professionally</li><li>Assist in stock checking, replenishment, and inventory control</li><li>Follow company policies, grooming standards, and hygiene practices</li></ul><p><b>Requirements and Qualifications:</b></p><ul><li>High school diploma or equivalent</li><li>Previous experience as a Beauty Advisor, Sales Associate, or similar role is preferred</li><li>Knowledge of cosmetics, skincare, and beauty products</li><li>Good communication and interpersonal skills</li><li>Customer-oriented with a friendly and confident personality</li><li>Ability to work flexible shifts, including weekends and holidays</li></ul><p><b>Skills and Competencies:</b></p><ul><li>Strong sales and customer service skills</li><li>Product knowledge and demonstration skills</li><li>Communication skills in English (additional languages are an advantage)</li><li>Teamwork and time management skills</li></ul><p>Job Type: Full-time</p><p>Pay: QAR4,000.00 per month</p>

Beauty Advisor (Female)

One Imperium

<p>MTM Group is a multi-brand fitness, wellness, sports, and lifestyle organization operating premium facilities across Qatar. Our portfolio includes personal training, group exercise, aquatics, martial arts academies, recovery services, and education divisions. MTM Group is committed to delivering world-class standards across coaching, service delivery, safety, and member experience.</p><p><b>Role Overview</b></p><p>We are seeking an Quality Control Manager to design, implement, and enforce best in</p><p>class quality standards across all MTM Group divisions and facilities.</p><p>This is a senior governance and operational excellence role responsible for ensuring that every touchpoint of the member journey, from coaching quality and safety to service delivery and brand execution, meets internationally benchmarked standards.</p><p>The Quality Control Manager will act as the custodian of standards, working cross functionally with Operations, HR, Training, Sales, Marketing, and Facility Management to drive consistency, accountability, compliance, and continuous improvement across the organization.</p><p><b>Key Objectives of the Role</b></p><ul><li>Establish and maintain world-class quality standards across all MTM brands and services</li><li>Ensure consistency in coaching delivery, service experience, safety, and professionalism</li><li>Identify risks, gaps, and performance deviations before they impact members or brand reputation</li><li>Embed a culture of excellence, accountability, and continuous improvement</li></ul><p><b>Core Responsibilities1. Quality Frameworks &amp; Standards</b></p><ul><li>Design, document, and maintain MTM Group Quality Control Frameworks, SOPs, and benchmarks across:</li><li>Personal Training &amp; Sports Performance</li><li>Group Exercise (GX)</li><li>Aquatics &amp; Swim Academies</li><li>Martial Arts &amp; Combat Sports</li><li>Recovery, wellness, and ancillary services</li><li>Define minimum acceptable standards vs elite performance standards for all services.</li><li>Ensure alignment with international best practices and relevant governing bodies.</li></ul><p><b>2. Audits, Inspections &amp; Assessments</b></p><ul><li>Conduct regular quality audits across all facilities and departments.</li><li>Perform:</li><li>Coaching quality audits (PT, GX, swim, martial arts)</li><li>Class and session observations</li><li>Facility, equipment, and safety inspections</li><li>Front-of-house and customer service assessments</li><li>Develop scoring systems and objective evaluation tools.</li><li>Produce audit reports with clear findings, risk levels, and corrective actions.</li></ul><p><b>3. Coaching &amp; Instructional Quality</b></p><ul><li>Evaluate coaching methodology, cueing, programming, progression, and professionalism.</li><li>Ensure instructors and coaches adhere to:</li><li>MTM technical standards</li><li>Safety protocols</li><li>Brand tone and delivery expectations</li><li>Collaborate with Training &amp; Education teams to address skill gaps.</li><li>Support the development of coach certification, upskilling, and re-training pathways.</li></ul><p><b>4. Member Experience &amp; Service Quality</b></p><ul><li>Monitor the full member journey, including:</li><li>First contact</li><li>Onboarding</li><li>Session delivery</li><li>Follow-ups</li><li>Retention touchpoints</li><li>Assess service quality across reception, sales handovers, instructors, and management.</li><li>Implement feedback systems (surveys, mystery shopping, NPS).</li><li>Ensure issues are escalated, resolved, and documented.</li></ul><p><b>5. Health, Safety &amp; Compliance</b></p><ul><li>Ensure strict compliance with:</li><li>Health &amp; safety standards</li><li>Child safeguarding policies</li><li>Risk management protocols</li><li>Equipment safety and maintenance requirements</li><li>Work closely with Operations to mitigate legal, safety, and reputational risk.</li><li>Investigate incidents, complaints, or near-misses and recommend corrective actions.</li></ul><p><b>6. Performance Reporting &amp; Governance</b></p><ul><li>Develop and maintain quality KPIs, dashboards, and reporting structures.</li><li>Track trends, recurring issues, and improvement over time.</li><li>Present findings and recommendations to senior management and the CEO.</li><li>Act as an independent quality authority, not influenced by operational pressure.</li></ul><p><b>7. Continuous Improvement &amp; Culture</b></p><ul><li>Drive a culture where quality is measured, coached, and expected, not assumed.</li><li>Lead improvement initiatives and pilot programs.</li><li>Support departments in implementing corrective action plans.</li><li>Champion professionalism, discipline, and pride in delivery.</li></ul><p><b>Required Experience &amp; QualificationsProfessional Experience</b></p><ul><li>Minimum 7&ndash;10 years&rsquo; experience in fitness, wellness, sports, hospitality, or service-driven industries.</li><li>Proven experience in:</li><li>Quality control</li><li>Operational excellence</li><li>Auditing or standards enforcement</li><li>Experience working across multi-site or multi-brand operations.</li><li>Background in fitness, sports science, aquatics, martial arts, or hospitality is highly advantageous.</li></ul><p><b>Technical &amp; Professional Skills</b></p><ul><li>Deep understanding of:</li><li>Coaching standards and methodologies</li><li>Customer experience management</li><li>Risk, safety, and compliance</li><li>Strong analytical and reporting capabilities.</li><li>Ability to design SOPs, frameworks, and evaluation tools.</li><li>Confident in data interpretation, audits, and performance metrics.</li></ul><p><b>Leadership &amp; Personal Attributes</b></p><ul><li>High integrity, objectivity, and attention to detail.</li><li>Confident communicator with the ability to challenge standards constructively.</li><li>Strong stakeholder management skills.</li><li>Highly organized, disciplined, and process-driven.</li><li>Respected authority figure capable of influencing senior teams.</li><li>Passion for excellence and continuous improvement.</li></ul><p><b>Desirable Skills</b></p><ul><li>Sports science, physiotherapy, PE, or fitness-related degree.</li><li>International experience or exposure to premium brands.</li><li>Experience with accreditation or certification bodies.</li><li>Background in training, education, or assessment frameworks.</li></ul><p><b>What We Offer</b></p><ul><li>A senior, high-impact role within a leading regional fitness and wellness group.</li><li>Authority to shape and enforce world-class quality standards.</li><li>Exposure to multi-disciplinary, high-performance environments.</li><li>Competitive Fixed Full Package</li><li>Opportunity to leave a lasting legacy across MTM Group.</li></ul><p>Job Type: Full-time</p>

Quality Control Manager

Qatar National Bank

<div></div><div><div><ul><li><div><b>Business Unit</b>
</div><div>QNB - Qatar
</div></li><li><div><b>Division</b>
</div><div>General Services
</div></li><li><div><b>Department</b>
</div><div>General Services
</div></li><li><div><b>Location</b>
</div><div>Doha, Qatar
</div></li><li><div><b>Closing Date</b>
</div><div>31-Dec-2026
</div></li></ul></div><div><div><h5 class="jobSectionHeader"><b>About QNB</b></h5>
<p>Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.</p>
<p>QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.</p>
<p>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.</p>
<p>Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.</p>
<p>QNB Group has an active community support program and sponsors various social, educational and sporting events.</p>
</div></div><div><div><div><h5 class="jobSectionHeader"><b>Role Summary</b></h5>
</div><div><p>The role of the Secretary is primarily to support the Senior Leadership Team in day to day tasks by providing secretarial and administrative assistance, and secondly to assist the Senior Leadership Team where required. The role of the Secretary is to ensure that the good image of QNB is enhanced through efficient and timely actions.</p><p>
The successful candidate will be highly efficient &amp; well organized, with attention to detail and the capability of anticipating needs, taking the initiative to resolve issues/implement improvements. will demonstrate an engaging, positive personality with good interpersonal skills - a proven team player. will be able to evidence good judgement and adaptability in managing the day-to-day workflow and prioritizing various projects. will be proficient in using quality, professional oral and written skills to project a positive image of the business, to interact professionally with clients and associates at all times and to promptly respond to requests with accuracy and a courteous demeanour.</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Role Decription</b></h5>
</div><div><ul><li><p>Provide support to the Senior Leadership Team in their day to day tasks, organising agendas, trips, writing mails/couriers and preparation of documents/meeting materials, presentations and assisting on general Branch administration matters</p></li><li><p>
Interact proactively with the various departments within the Branch and the Head Office to ensure smooth communication.</p></li><li><p>
Arrange regular travel itineraries &ndash; flights, hotels, cars etc., and prepare materials and itineraries for those trips.</p></li><li><p>
Manage complex diaries and organize internal and external meetings, including client meetings, senior management functions, and video/conferences calls. In addition, you will handle incoming and outgoing correspondence.</p></li><li><p>
Provide support to senior VIP visits to Head Office including travel logistics and schedules etc.</p></li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Qualifications</b></h5>
</div><div><ul><li><p>Bachelor Degree</p></li><li><p>
5+ years of experience out of which a minimum of 2 years at a similar executive level</p></li><li><p>
Demonstrate Secretarial / PA experience within a service oriented organization, preferably in the financial services industry.</p></li><li><p>
Evidence having supported a busy personal and professional schedule of a senior manager who is travelling, as well as managing the demanding needs of a team.</p></li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Note: you will be required to attach the following:</b></h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>Copy of Passport or QID
</li></ul><ul><li>Copy of Education Certificate</li></ul></div></div></div></div></div><div></div>

Secretary - Group Projects and General Services

Cloud Kitchen

<p><b>Marketing Manager &ndash; F&amp;B </b></p><p><b>Location:</b> Qatar<br/><b>Industry:</b> Food &amp; Beverage | Cloud Kitchen / Food Delivery</p><p><b>Reports to:</b> Senior Management</p><p><b>Job Summary</b></p><p>We are seeking a dynamic and commercially minded <b>Marketing Manager</b> to lead the marketing strategy for our fast-growing <b>Cloud Kitchen</b> business in Qatar. The role is responsible for driving brand visibility, customer acquisition, and sales growth across digital platforms and food delivery channels. This is a hands-on leadership role suited for someone who thrives in a high-growth, data-driven F&amp;B environment.</p><p><b>Key Responsibilities</b></p><ul><li>Develop and execute end-to-end <b>marketing strategies</b> aligned with business and revenue objectives.</li><li>Lead <b>digital marketing initiatives</b>, including social media, paid ads, influencer collaborations, SEO/SEM, and content marketing.</li><li>Manage and optimize presence on <b>food delivery platforms</b> (e.g., Talabat, Snoonu, Deliveroo, Rafeeq, Keeta), including promotions, menu visibility, and campaign performance.</li><li>Plan and execute <b>brand campaigns</b>, product launches, and seasonal promotions.</li><li>Analyze customer data, campaign performance, and market trends to drive <b>data-backed decisions</b>.</li><li>Collaborate closely with Operations, Culinary, and Commercial teams to ensure brand consistency and effective go-to-market execution.</li><li>Manage marketing budgets, track ROI, and ensure cost-effective spend.</li><li>Build and maintain relationships with external agencies, influencers, and partners.</li><li>Monitor competitor activity and market dynamics within the Qatar F&amp;B landscape.</li></ul><p><b>Key Requirements</b></p><ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field.</li><li><b>5+ years of marketing experience</b>, preferably within F&amp;B, hospitality, or cloud kitchen/delivery-based businesses.</li><li>Strong understanding of <b>digital marketing, performance marketing, and delivery app ecosystems</b>.</li><li>Proven experience in brand building and customer acquisition in a competitive market.</li><li>Analytical mindset with the ability to interpret data and translate insights into action.</li><li>Excellent communication, presentation, and stakeholder management skills.</li><li>Experience in the <b>Qatar or GCC market</b> is highly preferred.</li></ul><p><b>Why Join Us?</b></p><ul><li>Be part of a <b>fast-growing Cloud Kitchen brand</b> shaping the future of F&amp;B in Qatar.</li><li>Opportunity to lead impactful marketing initiatives with visible business results.</li><li>Collaborative, agile, and performance-driven work culture.</li><li>Competitive salary and benefits package.</li></ul><p><b>Interested candidates are encouraged to apply via Indeed.</b> Only shortlisted candidates will be contacted.</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>How many years of marketing experience do you have in the food and beverage industry?</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li></ul>

Marketing Manager (F & B)

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Spa &amp; Wellness
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p>Job Summary</p><p>
To assist the Director of Wellness in organizing and supervising the day-to-day operations and implementing operational standards, continuous improvement efforts and other initiatives to drive quality and guest satisfaction across all Asaya spaces. To support and drive membership acquisition and relationship management. To manage wellness associates, maintaining the highest level of service and practices in the different departments of Asaya. To continually learn and be knowledgeable in wellness services and therapies, beauty and skin health, fitness, sports and movement, nutrition and longevity, recreational experiences.</p><p></p><p><b><br>
Essential Duties and Responsibilities</b></p><ul><li>
Embrace the Asaya concept, standards, and practices as an advocate of the Asaya way of wellness.</li><li>
Build on knowledge and previous experience in Spa, Fitness, Wellness and Recreation to drive effective and efficient operations.</li><li>
Employ creative problem-solving skills and imagination in day-to-day operational management to promote continuous improvement and new opportunities for Rosewood to incorporate spa and wellness into the hotel.</li><li>
Demonstrate strong commitment to quality and excellence in all respects, drive and inspire throughout Asaya.</li><li>
Demonstrate passion about holistic wellness, in-depth knowledge and experience in the spa industry, information and trends, updates on wellness research and innovation, especially related in retreats, wellness programs, massage, nails, aesthetics, and physical/mental health.</li><li>
Assume full responsibility for the business and operations in the absence of the Director of Wellness.</li></ul><p></p><p><br>
Operational Responsibilities</p><ul><li>
Maintain operational oversight of all Asaya spaces.</li><li>
Ensure wellness facilities are cleaned and maintained to the standards and staged for maximum guest impact at all times.</li><li>
Ensure equipment is maintained in good working order and in accordance with all health and safety standards.</li><li>
Attending any guest comments brought to attention either directly or through the Front Office Managers, Managing Director or other Executive Committee Member or Head of Department and to deal with these efficiently and courteously.</li><li>
Demonstrate flexibility to cover associates job tasks and help out in any service area as and when required.</li><li>
To liaise with other departments to ensure good communication and offer support.</li><li>
Consistently develop and grow retail sales through training, tools and demonstration.</li><li>
Assist with general secretarial and administrative duties to maintain balancing therapists, adherence to closing procedures; bank and drop standards, where required.</li><li>
Be articulate in Spa and health club operational programs: Reservation system, Purchase Orders, Payroll, Front line incentives and commissions, and others.</li><li>
Train, coach and motivate associates in their daily job roles and act as a role model.</li><li>
Hold regular associate meetings to keep the team up to date on all aspects of the Asaya operation.</li><li>
Supervise and make sure that a professional attitude is observed at all times by all associates. Address behavior and follow disciplinary programs as necessary.</li><li>
Maintain complete knowledge of and comply with any state and/or federal legislative obligations that may relate to the department.</li><li>
Maintain complete knowledge of and comply with all Rosewood departmental policies, service procedures and standards.</li><li>
Take charge of any tasks or projects to drive achievement of business goals as assigned by the Director of Wellness.</li><li>
Work within all pre-set budgetary limits.</li><li>
Create, develop, and update policies, standard operating procedures, and brand service standards, while ensuring compliance to the same for consistency across the group and as related to the department, for implementation in the field.</li><li>
Maintain effective communication within the department and ensure that the department head is kept well informed of any problems/queries that have arisen.</li></ul><p></p><p><i><br>
Marketing Responsibilities</i></p><ul><li>
Support Director of Wellness in designing and creating wellness packages, retreats, programs, menus and facilities journey planning.</li><li>
Generate ideas and suggestions with Sales &amp; Marketing, F&amp;B and Rooms on integrating the spa and wellness program and amenities into the overall guest wellbeing experience throughout the hotel. Support their implementation.</li><li>
Contribute to establishing the annual wellness events calendar with global/local retail partners.</li><li>
Responsible for ensuring the approval and implementation of the annual local, members &amp; events</li><li>
Collaborate with the Director of Wellness on the strategic marketing plan and ensure implementation of tactics.</li></ul><p></p><p><i><br>
Financial Responsibilities</i></p><ul><li>
To assist in the formation of the annual department budget, and to monitor it throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.</li><li>
Execute revenue-driving actions and tactics aimed at achieving budgets, promoting daily financial performance and efficient operations.</li><li>
Maximize departmental revenues for the hotel through appropriate yield management, up-selling initiatives and working closely with the relevant Department Heads.</li><li>
Implement opportunities for managing operational costs and boosting the bottom line, managing costs while maintaining standards and quality.</li><li>
Ensure the execution of all operational and departmental goals.</li><li>
Arrange new vendors, orders through PO system, maintains the checkbooks, receives all goods and inventories in a timely manner and works with Managers for successful month-end closing.</li><li>
Responsible for reporting nightly reforecasting based on key factors such as hotel occupancy, local business ration and utilization.</li><li>
Ensure all hotel Company and local rules, policies and regulations relating to financial record keeping. Money handling and licensing are adhered to. Including the timely and accurate reporting of financial information.</li><li>
Ensure that department associates understand their individual targets and the financial goals of the hotel.</li></ul><p></p><p><i><br>
Talent &amp; Culture Responsibilities</i></p><ul><li>
Lead the wellness team of holistic wellness professionals.</li><li>
Hire, train, and supervise all wellness associates in close collaboration with the Director of Wellness.</li><li>
Maintain meeting and training calendar and projects as directed by Director of Wellness.</li><li>
Deliver the defined brand concept through all areas of Asaya and ensure that all associates are highly skilled and professional in their approach.</li><li>
Ensure that the wellness departmental training manual is continuously updated, maintained, and used effectively.</li><li>
Ensure that all aspects of associate performance are managed within the department including training, on-going associate feedback, counselling and disciplinary requirements, and the associated annual Performance Reviews and development plan. These aspects must be carried out in accordance with T&amp;C guidelines.</li><li>
Ensure that the department associates follow all hotel, company and local rules, policies and regulation relating to safety, hygiene, and emergencies.</li><li>
Maintain accurate departmental records with respect to associate and training issues, associate development issues and departmental communication issues.</li><li>
Create and update full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization.</li><li>
Seek opportunities for own learning and personal development through internal and external training programs, cross-exposures and other opportunities presented.</li></ul><p></p><p><i><br>
Information Security</i></p><ul><li>
Identify and regularly review the classification levels of all information of wellness division associates in alignment with the Director of Wellness.</li><li>
Guest information and associate personal records are being secured effectively to ensure the confidentiality, integrity, and availability of the informational assets.</li><li>
Authorize appropriate user access to guest information and associate personal records; remove access when it is no longer required.</li></ul><p></p><p><i><br>
Brand Integrity</i></p><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Actively live and breathe the company&rsquo;s vision and mission.</li><li>
Drive the Company value, culture, and brand throughout the organization.</li><li>
Ensure that brand integrity and clarity are always maintained.</li></ul><p></p><p><b><br>
Standard Responsibilities</b></p><ul><li>
Model the Company&rsquo;s culture, vision, mission, and core values at all times.</li><li>
Act as a &ldquo;Brand Ambassador&rdquo; for Asaya.</li><li>
Take on any other tasks within the job scope and a reasonable framework, in addition to the ones stated including office administration.</li><li>
Be mindful of and active in a Spa &amp; Wellness lifestyle and strive to inspire wellness-focused change in others.</li><li>
Maintain an understanding of the wellness industry and Asaya philosophy (emotional, physical, nutrition, skin health, community.)</li><li>
Understand that as a representative of Asaya they will maintain a healthy, fit appearance and a positive attitude.</li><li>
Maintain personal grooming and appearance according to the standards and monitor grooming and appearance within the team, providing guidance as necessary.</li><li>
Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Do not engage in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.</li><li>
Keep an open and flexible attitude; be willing to change and eager for personal development.</li></ul><p></p><p><b><br>
Confidentiality</b></p><p>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.</p><p></p><p><b><br>
Health &amp; Safety</b></p><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul><p></p><p><b><br>
Other</b></p><ul><li>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li><li>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</p></div></div></div></div></div></div>

Assistant Director of Wellness

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