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lead business functional analyst, vp

senior business consultant

Zensar Technologies

<div>
 
 Job Description
 
 
 
 Business Consultant will work on implementation of Treasury &amp; Risk Management Products. The business consultant should have a good understanding of Treasury &amp; Risk Management and Capital Markets in general. Candidate should have a good understanding of Asset liability management, Stress testing, scenario analysis, LCR NSFR calculations etc. Additionally, the consultant must have implemented at least 1 vendor product in Asset liability management e.g. Workiva platform, Murex, Fusion Risk ( Finastra), Fusion Kondor, Calypso, Ambit Focus/ Balance Sheet Manager etc.
 
 
 Candidates who have business analysis, requirements gathering, product implementation and agile methodology experience will be considered. Experience of leading team of less experienced Business Consultants is a huge plus.
 
 
 As a Business Consultant, you will be instrumental in shaping client success by partnering with stakeholders and internal teams to deliver forward-thinking solutions that address business objectives and transform the way financial transactions are managed globally.
 
 
 Key Responsibilities
 
 
 Act as a primary point of contact during software deployment, handling client questions, troubleshooting issues, supporting new process implementations, and providing hands-on guidance during system conversions.
 
 
 Design and optimize business workflows tailored to client requirements while adhering to industry benchmarks and best practices.
 
 
 Perform in-depth data analysis, product alignment, and client consultations to capture and document data needs for effective software utilization.
 
 
 Create comprehensive data mapping and transaction flow documentation to ensure precise field-level data migration.
 
 
 Conduct rigorous system testing to confirm that customized solutions meet client-specific expectations.
 
 
 Lead readiness assessments and monitor progress to ensure smooth and successful system transitions.
 
 
 Deliver client training sessions on newly implemented platforms and operational processes.
 
 
 Provide ongoing assistance for system configuration and performance optimization.
 
 
 Collaborate directly with clients, which may include on-site visits for consultation and implementation support.
 
 
 3-10 years of experience in consulting, with a focus on project management, technical implementation, or business process optimization. Experience of leading team of less experienced Business Consultants is a huge plus.
 
 
 Advanced knowledge of multiple end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies
 
 
 Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
 
 
 Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization
 
 
 Willingly shares relevant technical and/or industry knowledge and expertise to other resources
 
 
 Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills
 
 
 Ability to persuade and influence others on the best approach to take
 
 
 Is resourceful and proactive in gathering information and sharing ideas
 
 
 
 Responsibilities
 
 
 
 Key Responsibilities
 
 
 Act as a primary point of contact during software deployment, handling client questions, troubleshooting issues, supporting new process implementations, and providing hands-on guidance during system conversions.
 
 
 Design and optimize business workflows tailored to client requirements while adhering to industry benchmarks and best practices.
 
 
 Perform in-depth data analysis, product alignment, and client consultations to capture and document data needs for effective software utilization.
 
 
 Create comprehensive data mapping and transaction flow documentation to ensure precise field-level data migration.
 
 
 Conduct rigorous system testing to confirm that customized solutions meet client-specific expectations.
 
 
 Lead readiness assessments and monitor progress to ensure smooth and successful system transitions.
 
 
 Deliver client training sessions on newly implemented platforms and operational processes.
 
 
 Provide ongoing assistance for system configuration and performance optimization.
 
 
 Collaborate directly with clients, which may include on-site visits for consultation and implementation support.
 
 
 3-10 years of experience in consulting, with a focus on project management, technical implementation, or business process optimization. Experience of leading team of less experienced Business Consultants is a huge plus.
 
 
 Advanced knowledge of multiple end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies
 
 
 Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
 
 
 Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization
 
 
 Willingly shares relevant technical and/or industry knowledge and expertise to other resources
 
 
 Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills
 
 
 Ability to persuade and influence others on the best approach to take
 
 
 Is resourceful and proactive in gathering information and sharing ideas
 
 
 
 Qualifications
 
 
 
 Key Responsibilities
 
 
 Act as a primary point of contact during software deployment, handling client questions, troubleshooting issues, supporting new process implementations, and providing hands-on guidance during system conversions.
 
 
 Design and optimize business workflows tailored to client requirements while adhering to industry benchmarks and best practices.
 
 
 Perform in-depth data analysis, product alignment, and client consultations to capture and document data needs for effective software utilization.
 
 
 Create comprehensive data mapping and transaction flow documentation to ensure precise field-level data migration.
 
 
 Conduct rigorous system testing to confirm that customized solutions meet client-specific expectations.
 
 
 Lead readiness assessments and monitor progress to ensure smooth and successful system transitions.
 
 
 Deliver client training sessions on newly implemented platforms and operational processes.
 
 
 Provide ongoing assistance for system configuration and performance optimization.
 
 
 Collaborate directly with clients, which may include on-site visits for consultation and implementation support.
 
 
 3-10 years of experience in consulting, with a focus on project management, technical implementation, or business process optimization. Experience of leading team of less experienced Business Consultants is a huge plus.
 
 
 Advanced knowledge of multiple end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies
 
 
 Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
 
 
 Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization
 
 
 Willingly shares relevant technical and/or industry knowledge and expertise to other resources
 
 
 Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills
 
 
 Ability to persuade and influence others on the best approach to take
 
 
 Is resourceful and proactive in gathering information and sharing ideas
 
 
 
 About Us
 
 
 
 At Zensar, we&rsquo;re
 
 &ldquo;experience-led everything&rdquo;
 
 . We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose:
 
 Together, we shape experiences for better futures
 
 . Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is
 
 ONE with Client
 
 - a set of four core values that reflect who we are and how we work:
 
 One Zensar, Nurturing, Empowering, and Client Focus
 
 .
 
 
 Part of the $4.8 billion RPG Group, we&rsquo;re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
 
 
 We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
</div>

Senior Business Consultant

Eaton

<div>
 
 What You&rsquo;ll Do
 
 
 
 We are hiring a
 
 Senior HR Business Partner
 
 to support our
 
 Global Supply Chain (GSC) Center of Excellence in Pune
 
 . In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion &amp; diversity are already embedded in
 
 who we are - it&rsquo;s in our values, part of our vision, and our clearly
 
 defined aspirational goals.
 
 
 This is a
 
 critical role
 
 that partners closely with business and functional leaders to drive a strong talent pipeline, build leadership capability, enable a high‑performance inclusive culture, and support organizational effectiveness across a dynamic and growing GSC organization.
 
 
 
 Key Responsibilities :
 
 As a trusted advisor, you will translate business priorities into impactful people strategies while strengthening a high-performance, inclusive culture aligned to Eaton&rsquo;s values and the Eaton Business System
 
 
 <ul>
 <li>
 This position will also include responsibility of an HR Business partner for a team of 500+ employees to meet functional and corporate objectives, support respective teams for establishing and maintaining right environment and culture, assess organizational effectiveness, partner on talent acquisition, development, and retention plans
 </li>
 <li>
 Serve as a trusted HR Partner to leaders and employees to business leaders on workforce planning, organizational design, role clarity, and change management initiatives
 </li>
 <li>
 Partner with managers on performance management, employee development, and complex employee relations matters
 </li>
 <li>
 Drive employee engagement initiatives and convert engagement insights into measurable, actionable interventions
 </li>
 <li>
 Ensure compliance of human resources activities with applicable laws, regulations, and company policies
 </li>
 <li>
 Support end-to-end HR operations, including onboarding, policy deployment, employee lifecycle management, and audits
 </li>
 <li>
 Manage employee relations cases, investigations, disciplinary actions, and separations in compliance with statutory and company guidelines
 </li>
 <li>
 Drive talent management, succession planning, and leadership capability building
 </li>
 <li>
 Deliver HR projects and initiatives as required based on business priorities
 </li>
 <li>
 Guide managers on performance management, goal alignment, and constructive feedback conversations
 </li>
 <li>
 Track and analyze talent metrics (attrition, diversity, bench strength, mobility) to enable data‑driven decisions
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Requirement :
 
 
 <ul>
 <li>
 Master&rsquo;s degree (MBA) in Human Resources from a reputed institute.
 </li>
 <li>
 Bachelor&rsquo;s degree in Engineering, Business Administration, or a related field.
 </li>
 <li>
 6+ years of progressive HR experience, with strong exposure to HR Business Partnering, talent management, and HR operations.
 </li>
 <li>
 Proven ability to operate at both strategic and hands-on levels in a fast-paced, matrixed organization.
 </li>
 <li>
 Strong interpersonal, communication, analytical, and problem-solving skills.
 </li>
 <li>
 HR certifications (SHRM-CP, SHRM-SCP, PHR, SPHR) preferred.
 
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 HR Business Partnering
 </li>
 <li>
 Talent Management &amp; Succession Planning
 </li>
 <li>
 Stakeholder Management &amp; Executive Influence
 </li>
 <li>
 Data-Driven Decision Making &amp; HR Analytics
 </li>
 <li>
 Change Management &amp; Organizational Effectiveness
 </li>
 <li>
 Coaching, Feedback &amp; Leadership Enablement
 </li>
 <li>
 Diversity, Equity &amp; Inclusion (DEI)
 </li>
 <li>
 HR Operations, Employee Relations &amp; Compliance
 </li>
 <li>
 Learning Agility &amp; Continuous Improvement
 </li>
 <li>
 Business &amp; Financial Acumen
 </li>
 <li>
 Lead continuous improvement and become a change agent across your area of responsibility
 </li>
 <li>
 Identify high-potential talent and partner with leaders on development, readiness, and retention strategies.
 </li>
 <li>
 Collaborate with Learning &amp; Development to design and deliver targeted interventions including coaching, mentoring, and leadership programs.
 </li>
 <li>
 Track and analyze talent metrics such as attrition, diversity, bench strength, and internal mobility to drive data-based decisions
 </li>
 </ul>
</div>

Senior HR Business Partner

Deloitte

<div>
 
 
 Your potential, unleashed.
 
 
 
 
 
 India&rsquo;s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.
 
 
 
 
 At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.
 
 
 
 
 
 
 
 
 The team
 
 
 
 
 
 
 Deloitte&rsquo;s Technology &amp; Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence &amp; visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.
 
 
 
 
 
 
 
 
 Your Work Profile
 
 
 
 
 
 The primary role of a Consultant is to make immediate, direct contributions to enhancing our clients&rsquo; competitive position and performance in ways that are distinctive, innovative, and sustainable.
 
 
 To do this, one must perform the following activities as a Consultant within the firm:
 
 
 
 
 
 
 SFDC Business Analyst Professional should have:
 
 
 
 
 <ul>
 <li>
 Takes responsibility for own work or work stream meeting engagement/project objectives and Deloitte quality standards
 </li>
 <li>
 Prior experience in Salesforce mandatorily.
 </li>
 <li>
 Should have at least one end to end Salesforce implementation project experience
 </li>
 <li>
 Experience in client facing role and good communication skills.
 </li>
 <li>
 Should have good understanding of Salesforce functionalities and features.
 </li>
 <li>
 Should have good understanding of Salesforce data security and access model.
 </li>
 <li>
 Should have good understanding of Salesforce reporting feature.
 </li>
 <li>
 Should be able to of be able to develop solution using Salesforce configurations.
 </li>
 <li>
 Proactively identifies work stream risks and issues; resolves them or escalates to engagement/account leadership
 </li>
 <li>
 Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function
 </li>
 <li>
 Builds knowledge in a sector by contributing to relevant firm initiatives and eminence, and/or by attending sector conferences
 </li>
 <li>
 Applies awareness of global trends to address client needs and enhance recommendations
 </li>
 <li>
 Should have at least one end to end Salesforce implementation project experience
 </li>
 <li>
 Experience in client facing role and good communication skills.
 </li>
 <li>
 Experience with Salesforce Einstein, AI, Chatbots is desirable
 </li>
 <li>
 Should have good work experience on Sales cloud or Service cloud or Communities or Salesforce platform or Marketing cloud or Industry clouds.
 </li>
 <li>
 Knowledge on Heroku and e-commerce will be a plus.
 </li>
 <li>
 Ability to understand requirements and prepare effort estimates and overall system design.
 </li>
 <li>
 Should have managed clients and lead a multi member team on the last few projects.
 </li>
 <li>
 Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates.
 </li>
 <li>
 Ability to develop all project related documents like requirement document, system design document, use cases, test plan, training manual etc.
 </li>
 </ul>
 
 
 
 
 
 Desired qualifications
 
 
 
 
 
 
 
 
 <ul>
 <li>
 6 to 8 years of relevant experience in management or consulting oriented environment.
 </li>
 <li>
 Graduate degree (Science or Engineering) from premier institutes
 </li>
 </ul>
 
 
 Location and way of working.
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Base location: PAN India
 </li>
 <li>
 Willingness to travel for short- and long-term durations
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Your role as a senior consultant
 
 
 
 
 
 We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.
 
 
 
 
 
 
 
 
 In addition to living our purpose, Senior Executive across our organization must strive to be:
 
 
 
 <ul>
 <li>
 Inspiring - Leading with integrity to build inclusion and motivation.
 </li>
 <li>
 Committed to creating purpose - Creating a sense of vision and purpose.
 </li>
 <li>
 Agile - Achieving high-quality results through collaboration and Team unity.
 </li>
 <li>
 Skilled at building diverse capability - Developing diverse capabilities for the future.
 </li>
 <li>
 Persuasive / Influencing - Persuading and influencing stakeholders.
 </li>
 <li>
 Collaborating - Partnering to build new solutions.
 </li>
 <li>
 Delivering value - Showing commercial acumen
 </li>
 <li>
 Committed to expanding business - Leveraging new business opportunities.
 </li>
 <li>
 Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
 </li>
 <li>
 Effective communication &ndash; Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
 </li>
 <li>
 Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s)
 </li>
 <li>
 Managing change - Responding to changing environment with resilience
 </li>
 <li>
 Managing Quality &amp; Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
 </li>
 <li>
 Strategic Thinking &amp; Problem Solving - Applying strategic mindset to solve business issues and complex problems.
 </li>
 <li>
 Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
 </li>
 <li>
 Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive.
 </li>
 </ul>
 
 
 
 
 How you&rsquo;ll grow
 
 
 
 
 
 
 
 Connect for impact.
 
 
 
 
 
 
 Our exceptional team of professionals across the globe are solving some of the world&rsquo;s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.
 
 
 
 
 
 
 Empower to lead.
 
 
 
 
 
 
 You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.
 
 
 
 
 
 
 Inclusion for all
 
 
 
 
 
 
 At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude, and potential each and every one of us brings to the table to make an impact that matters.
 
 
 
 
 
 
 
 
 Drive your career.
 
 
 
 
 
 
 At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.
 
 
 
 
 
 
 
 Everyone&rsquo;s welcome&hellip; entrust your happiness to us.
 
 
 
 Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here&rsquo;s a glimpse of things that are in store for you.
 
 
 
</div>

Salesforce Business Analyst

Avalara APAC

<div>
 What You'll Do
 
 
 Avalara Managed Support is seeking an Associate Consultant to lead conversations and gather the appropriate information for the implementation of Avalara software with customers' Enterprise Resource Planning (ERP), retail, and e-commerce solutions in support of their tax compliance needs. The Associate Consultant will work with the customer to better understand their business and lead a team of specialized resources to set up the different Avalara products on behalf of the customer. This is an excellent opportunity for you to join a group of professionals dedicated to exceeding customer expectations in delivering sales and using tax automation services.
 
 
 You will report to Manager, Managed Support and work in Pune, Viman Nagar office. This is hybrid role to work from office for 2-3 days a week.
 
 
 
 What Your Responsibilities Will Be
 
 
 
 <ul>
 <li>
 You are responsible for the overall planning, direction, coordination, execution, control and completion of assigned projects.
 </li>
 <li>
 Understand customer business requirements and follow documented best practices for sales and use tax automation.
 </li>
 <li>
 Collaborate with internal and external teams to facilitate successful and accurate implementations.
 </li>
 <li>
 Monitor client projects and solve problems to keep projects moving forward with the support of the project team.
 </li>
 <li>
 Support the Sales and Account Management teams in identifying additional products or services that could support the customer.
 </li>
 <li>
 Provide feedback on current processes and update internal documentation with guidance.
 </li>
 <li>
 Keep projects and internal systems up to date throughout project lifecycle.
 
 
 </li>
 </ul>
 What You&rsquo;ll Need To Be Successful
 
 
 <ul>
 <li>
 2-3 years of software implementation, preferably within the B2B sector.
 </li>
 <li>
 You have experience supporting in Procure-to-Pay (P2P) and/or Order-to-Cash (O2C) modules within ERP or financial systems.
 </li>
 <li>
 Install and configure one or more of the following ERPs: WooCommerce, Sage 100, Sage Intacct, Dynamics GP, D365 Sales, D365 Business Central, Salesforce Sales Cloud, NetSuite, QuickBooks, along with the ability to explain the various configuration options and demonstrate sales order/invoicing processes. (Preferred)
 </li>
 <li>
 Bachelor's degree (BCA, MCA, B.Tech) from an accredited college or university, or equivalent career experience.
 </li>
 <li>
 Experience in implementing ERP solutions.
 </li>
 <li>
 Experience with sales and use tax or compliance scenarios. (Preferred)
 </li>
 <li>
 Manage a large portfolio of active customers through their implementation or support process; organization and varying needs is critical to this role's success.
 </li>
 <li>
 You have good knowledge in APIs.
 </li>
 <li>
 Demonstrated understanding and practical application of AI tools to enhance productivity, data driven decision-making, and client outcomes, with a focus on adoption and effective utilization of AI.
 
 
 </li>
 </ul>
 Avalara is an AI-first Company
 
 
 AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.
 
 
 <ul>
 <li>
 You&rsquo;ll bring experience using AI and AI-related technologies, ready to thrive here.
 </li>
 <li>
 You&rsquo;ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
 </li>
 <li>
 You&rsquo;ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.
 
 
 </li>
 </ul>
 How We&rsquo;ll Take Care Of You
 
 
 Total Rewards
 
 
 In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
 
 
 Health &amp; Wellness
 
 
 Benefits vary by location but generally include private medical, life, and disability insurance.
 
 
 Inclusive culture and diversity
 
 
 Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
 
 
 
 What You Need To Know About Avalara
 
 
 
 We&rsquo;re defining the relationship between tax and tech.
 
 
 We&rsquo;ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we&rsquo;re not slowing down until we&rsquo;ve achieved our mission - to be part of every transaction in the world.
 
 
 We&rsquo;re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we&rsquo;ve designed, that empowers our people to win. We&rsquo;ve been different from day one. Join us, and your career will be too.
 
 
 
 We&rsquo;re An Equal Opportunity Employer
 
 
 
 Supporting diversity and inclusion is a cornerstone of our company &mdash; we don&rsquo;t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
 
 
</div>

Associate Consultant

Smith+Nephew

<div>
 
 Job Title -
 
 
 Global NPS Programme Manager &amp; Process Excellence Lead
 
 
 
 
 Life Unlimited.
 
 At Smith+Nephew, we design and manufacture technology that takes the limits off living.
 
 
 Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual for role of
 
 Global NPS Programme Manager &amp; Process Excellence Lead
 
 will drive the successful execution of SN enterprise-wide Net Promoter Score (NPS) Operating System in partnership with the SNOS team and external vendor. This role will own governance, program tracking, insights deployment, and cross-functional alignment for the NPS programme while also acting as the global custodian of process documentation across Customer Care, Global Supply Chain, and Network Planning. Role ensures that customer insights and process redesign efforts translate into actionable value, supporting transformation, standardization, and AI-automation initiatives with robust, compliant, and scalable process frameworks.
 
 
 
 What will you be doing?
 
 
 
 <ul>
 <li>
 Serve as the day-to-day programme manager for the Global NPS Operating System. Ability to lead process discovery workshops across multiple geographies and cultures.
 </li>
 <li>
 Lead governance, programme cadence, timelines, risk management, and stakeholder communication. Strong understanding of end-to-end value streams.
 </li>
 <li>
 Hands-on experience in process mapping tools (e.g., Visio, Signavio, Celonis, ARIS).
 </li>
 <li>
 Familiarity with ERP and CRM platforms: SAP (ECC, IBP, APO) and Salesforce preferred.
 </li>
 <li>
 Strong grasp of compliance, internal controls, and audit frameworks. Demonstrated ability to design and roll out standardization frameworks across regions.
 </li>
 <li>
 Ability to engage senior stakeholders and act as a trusted advisor to global leadership. Partner with regional Customer Care, Commercial, and Marketing teams to support customer outreach lists, feedback loops, and follow-up actions.
 </li>
 <li>
 Experience working with or alongside automation/AI teams to translate processes into technology-enabled solutions
 </li>
 <li>
 Manage the relationship with the external consultant/vendor, ensuring survey readiness, output quality, SLA performance, and continuous improvement.
 </li>
 <li>
 Coordinate closely with SNOS to embed NPS Inner Loop, Outer Loop, problem-solving rituals, and customer feedback operating mechanisms. Produce and maintain NPS dashboards, monthly reporting packs, insights summaries, and executive readouts.
 </li>
 <li>
 Facilitate insight-to-action workshops, identifying customer themes, root causes, and improvement initiatives.
 </li>
 <li>
 Track execution of improvement actions and monitor their impact on customer experience outcomes.
 
 
 
 </li>
 </ul>
 
 What will you need to be successful?
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in engineering, Computer Science, Supply Chain, or Business.
 </li>
 <li>
 Master&rsquo;s degree (MBA/PGDM) in Operations, Supply Chain, or Transformation strongly preferred.
 </li>
 <li>
 Licenses/ Certifications: Lean Six Sigma Black Belt or equivalent advanced certification required.
 </li>
 <li>
 Project Management Certification (PMP, PRINCE2, or Agile/Scrum) desirable.
 </li>
 <li>
 Exposure to process mining tools (Celonis, Signavio, UiPath Process Mining) is a plus.
 </li>
 <li>
 Operating Mode: Work from office &ndash; Kharadi, Pune &ndash; 5 days in a week. Flexible to work in any shift.
 </li>
 <li>
 Experience:
 </li>
 <li>
 At least 8 years of experience in Process Excellence, Business Transformation, or Global Business Services (GBS).
 </li>
 <li>
 Proven track record of global process harmonization and transformation initiatives. Hands-on experience with SAP Order Management and Supply Chain Planning workflows.
 </li>
 <li>
 Exposure to digital transformation, RPA, and AI-driven process improvement.
 </li>
 <li>
 Strong experience in governance, compliance, and control frameworks. Exceptional analytical, problem-solving, and process design skills.
 </li>
 <li>
 Ability to design clear visual process maps and frameworks. Ability to take data sets and translate to data insights including ability to communicate insights effectively to C-level leadership.
 </li>
 <li>
 Strong stakeholder management and influencing capability across geographies. Ability to facilitate and communicate with impact. Demonstrated ability to influence outcomes in a global matrix environment.
 </li>
 <li>
 Growth mindset &mdash; curious, adaptable, and open to embedding AI as part of process redesign. Resiliency to persevere when faced with obstacles and challenges.
 </li>
 <li>
 Ability to prioritize and organize multiple tasks and maintain focus amidst interruptions.
 
 
 
 </li>
 </ul>
 
 You. Unlimited.
 
 
 
 We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve.
 
 
 
 Inclusion + Belonging
 
 - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/
 
 
 
 Other reasons why you will love it here!
 
 
 
 <ul>
 <li>
 Your Future: Major Medical coverage + Policy exclusions and insurance non-medical limit. Educational Assistance.
 </li>
 <li>
 Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave.
 </li>
 <li>
 Your Wellbeing: Parents / Parents in Law&rsquo;s Insurance, Employee Assistance Program, Parental Leave.
 </li>
 <li>
 Flexibility: Hybrid Work Model (For most professional roles)
 </li>
 <li>
 Training: Hands-On, Team-Customized, Mentorship
 </li>
 <li>
 Extra Perks: Free Cab Transport facility for all employees, One Time Meal provided to all employees as per shift. Night Shift Allowances.
 
 
 
 </li>
 </ul>
 #YS1
 
 
 Stay connected by joining our Talent Community.
 
 
 We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
 
 
 Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into
 
 You. Unlimited.
 
 , life, culture, and benefits at S+N.
 
 
 Explore our website and learn more about our mission, our team, and the opportunities we offer.
</div>

Global NPS Programme Manager & Process Excellence Lead

Tata Consultancy Services

<div>
 
 
 Greetings From TCS!!!!!
 
 
 
 
 
 TCS presents an excellent opportunity for "SAP MM Consultants"
 
 
 
 
 
 
 Job Title: SAP MM Consultant
 
 
 
 
 
 
 Location: Mumbai/ Pune
 
 
 
 
 
 
 Experience Range: 5 to 12 Years
 
 
 
 
 
 
 
 
 
 Job Description:
 
 
 
 <ol>
 <li>
 Worked in E2E implementation and rollouts.
 </li>
 <li>
 Should have a thorough understanding of the Procurement, inventory, LIV, MRP
 </li>
 <li>
 Configuring Material Master, Purchase Requisition (PR), Request for quotation, Purchase Order (PO), Agreements, Info records, Release Procedures, Pricing, Automatic Account determination, Inventory Management, reservation, Transfer Posting, Stock Transfer and Physical Inventory process, valuation and batch management, split valuation, batch management.
 </li>
 </ol>
 
 4. The candidate should have knowledge of different procurement processes like direct, indirect, third party, sub-contracting, stock transport orders, stock transfers, account assigned POs, asset procurement, consignment etc.
 
</div>

Sap Materials Management Consultant

OIA GLOBAL

<div>
 
 
 OIA Global
 
 provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 27 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is owned by LDI, Ltd., a U.S. based family office with over one hundred years of experience growing manufacturing and logistics businesses.
 
 
 
 
 
 
 Important Note:
 
 OIA Global is part of the LDI, Ltd. family of portfolio companies. OIA Global manages LDI&rsquo;s global shared services team, which supports multiple portfolio companies. This role will be based in the OIA Global offices in Pune but will primarily support Polygon Composites Technology, another LDI portfolio company. The role will interact directly with both OIA Global and Polygon team members.
 
 
 
 
 
 
 Job title: Business Analyst
 
 
 
 
 Location: Pune, India
 
 
 
 
 Reports to: Chief Financial Officer at Polygon (
 
 www.polygoncomposites.com)
 
 
 
 
 
 The Business Analyst role will support Polygon&rsquo;s U.S. operations and leadership team but presents the opportunity to network and learn from a community of peers operating within the broader LDI family of companies, including OIA Global.
 
 
 
 
 
 Polygon Company (&ldquo;Polygon&rdquo;) is a global leader in the design and manufacture of advanced composite materials. Over the last 75 years, Polygon has become a trusted partner to some of the largest brands in the world by providing end-to-end engineering, production, and delivery of high-performance composite parts. Polygon is headquartered in Walkerton, Indiana and operates multiple manufacturing sites in the United States.
 
 
 
 
 
 
 Summary:
 
 
 
 
 
 
 The Business Analyst will be a key member of company&rsquo;s Finance &amp; IT organization, reporting directly to the Chief Financial Officer. This role will serve as a central driver of operational and financial reporting, analytics, and data integrity across the company.
 
 
 
 
 
 In this highly analytical and cross-functional role, the Business Analyst will own the development, maintenance, and continuous improvement of company&rsquo;s core financial and operational reporting, ensuring stakeholders at all levels have access to timely, accurate, and actionable information. This role will act as a bridge between finance, operations, and technology, translating business questions into structured data analysis and scalable reporting solutions.
 
 
 
 
 
 This is an ideal opportunity for someone who enjoys working with complex datasets, building dashboards and automation, and partnering with stakeholders from the shop floor through senior leadership to improve decision-making and execution.
 
 
 
 
 
 
 Supervisory Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 None
 </li>
 </ul>
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Owning and maintaining company&rsquo;s core operational reporting, ensuring consistency, accuracy, and alignment with approved &ldquo;sources of truth&rdquo;
 </li>
 <li>
 Designing, building, and enhancing dashboards and reports in Power BI to support executive, operational, and functional decision-making.
 </li>
 <li>
 Extracting, transforming, and analyzing data from company&rsquo;s ERP system (Syteline) and related relational databases using SQL.
 </li>
 <li>
 Supporting the full analytics workflow: data extraction, validation, analysis, visualization, and recurring reporting.
 </li>
 <li>
 Partnering with the CFO, FP&amp;A, Accounting, and Operations teams to define metrics, KPIs, and reporting standards across the business.
 </li>
 <li>
 Developing and maintaining automated data pipelines, scripts, and workflows (using Python and/or other scripting tools) to reduce manual effort and improve reliability.
 </li>
 <li>
 Supporting month-end and mid-month reporting processes by producing standardized reports and variance analyses.
 </li>
 <li>
 Identifying opportunities to improve data quality, reporting efficiency, and analytical depth across finance and operations.
 </li>
 <li>
 Documenting data definitions, report logic, and processes to ensure transparency, repeatability, and auditability.
 </li>
 <li>
 Responding to ad hoc analytical requests from senior management, translating ambiguous questions into structured analysis.
 </li>
 <li>
 Working closely with IT, ERP administrators, and external partners to ensure data access, security, and system alignment.
 </li>
 <li>
 Handle audits and internal compliance reviews.
 </li>
 </ul>
 
 
 
 
 
 Required Skills and Abilities:
 
 
 
 
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 <ul>
 <li>
 Demonstrate strong proficiency in SQL, including working with complex relational data structures.
 </li>
 <li>
 Have hands-on experience building dashboards and reports in Power BI and / or Grafana.
 </li>
 <li>
 Possess working knowledge of Python for data analysis, visualization, and basic automation.
 </li>
 <li>
 Be comfortable working with ERP systems and financial data structures; experience with Syteline or manufacturing ERPs is a plus.
 </li>
 <li>
 Show the ability to translate business questions into clear analytical approaches and communicate insights effectively.
 </li>
 <li>
 Be highly organized, with strong attention to data accuracy, controls, and documentation.
 </li>
 <li>
 General familiarity with manufacturing processes and workflows is preferred but not required.
 </li>
 <li>
 Be comfortable working in a global, cross-time-zone environment with a high degree of ownership and autonomy.
 </li>
 </ul>
 
 
 Education and Experience:
 
 
 
 
 
 <ul>
 <li>
 Holds a Bachelor&rsquo;s degree in Data Analytics, Engineering, Computer Science, Industrial Engineering, Mathematics, or a related field.
 </li>
 <li>
 Bring 2 &ndash; 5+ years of experience in business analytics or a similar data-focused role supporting operations or finance.
 </li>
 <li>
 This role requires strong communication skills and the ability to work effectively with stakeholders ranging from hourly operators to senior executives.
 </li>
 </ul>
 
 
 
 
 OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.
 
</div>

Business Analyst

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