sales representative Jobs in Dubai United Arab Emirates

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customer service representative Jobs in Dubai United Arab Emirates

customer service representative

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telesales representative Jobs in Dubai United Arab Emirates

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customer service executive Jobs in Dubai United Arab Emirates

customer service executive

senior customer service representative

VIP Doctor

Senior Customer Service RepresentativeLocation: DubaiEmployment Type: Full-timeExperience Level: Senior______________About Us:We are currently the Largest Doctor on call provider in UAE and by far the Largest Private Ambulance Service Provider in Dubai; Our Victors team is 300+ staffs with high qualifications in medical service including licensed Doctors, Nurses and Paramedics.Due to our expansion, we are looking for the qualified candidates for the position of a Senior Customer Service; Arabic &amp; European Languages is an advantage.______________Key Responsibilities:<ul><li>Answer inbound calls</li></ul><ul><li>Schedule and coordinate patient appointments</li></ul><ul><li>Provide information about services, eligibility, and care plans</li></ul><ul><li>Maintain accurate records and documentation in our CRM system</li></ul><ul><li>Handle service-related concerns and resolve issues promptly and professionally</li></ul><ul><li>Collaborate with doctors, nursing staff and field personnel</li></ul><ul><li>Follow up with clients to ensure satisfaction and care continuity</li></ul>______________Qualifications:<ul><li>Previous experience in customer service with at least 4 years, preferably in healthcare industry</li></ul><ul><li>Excellent communication and interpersonal skills</li></ul><ul><li>Proficient in Microsoft Office and CRM systems</li></ul><ul><li>Ability to multitask and stay organized under pressure</li></ul><ul><li>Empathy, patience, and professionalism when dealing with sensitive situations</li></ul><ul><li>College degree; healthcare training is a plus</li></ul>______________Qualified candidates may submit their updated CV tohr@vipdoctor247.comJob Type: Full-time

Senior Customer Service Representative

Minutes

Customer Support & Communication<ul><li>Respond promptly to customer inquiries via phone, email, live chat or social media platforms.</li><li>Handle customer complaints efficiently by identifying the issue, providing appropriate solutions and ensuring timely resolution and follow-up.</li><li>Assist customers with daily order updates, delivery schedules and any related queries.</li><li>Maintain a high level of professionalism and empathy in all customer interactions to enhance the overall customer experience.</li></ul>Order Management & Coordination<ul><li>Monitor daily website service requests and product orders to ensure accuracy and timely processing.</li><li>Follow up with relevant internal departments on pending or delayed orders to ensure completion.</li><li>Coordinate daily delivery and collection operations to ensure on-time and accurate deliveries.</li><li>Generate invoices for delivered items upon payment receipt.</li><li>Manage and resolve any concerns related to Fodel or third-party delivery services.</li></ul>Reporting & Monitoring<ul><li>Prepare and share the daily customer query count report with management.</li><li>Monitor and maintain records of daily vehicle parking and movement related to delivery operations.</li><li>Track and report on vehicle Salik and petrol consumption to ensure cost control and operational efficiency.</li></ul>

Arab Bank

<div>
 
 
 Accountabilities and Key Roles:
 
 
 
 
 
 <ul>
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 Developing sales action plan to market and sell the bank's products &amp; services to achieve branch targets and increase customer base, in coordination with the branch manager.
 </li>
 <li>
 Providing professional and high quality service to meet customer requirements by adopting the highest recognized customer service principles.
 </li>
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 Achieve established branch goals through active management of sales, officer call programs and cross-selling activities.
 </li>
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 Identify and acquire quality NTB [New to bank] customers through the various selling techniques and activation of referrals.
 </li>
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 Review and monitor daily activities related to sales and services to ensure highly efficient and effective results.
 </li>
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 Plan for field work by conducting weekly meetings to schedule sales visits and review performance indicators constantly.
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 Submit related sales reports to Branch Manager provided with any required recommendations on a regular basis.
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 <li>
 Coach and advise subordinates on how to target and increase sales opportunities by providing the necessary guidance and support to promote sales and service driven culture.
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 Handle difficult or sensitive customer issues, requests and complaints and act to promptly address and resolve these issues in due time.
 </li>
 <li>
 Monitor staff performance and provide improvement opportunities to enhance sales skills &amp; product knowledge.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 
 
 Education:
 
 Min. of Bachelor Degree in business administration or finance from a recognized university.
 
 
 
 
 
 
 Experience:
 
 Min. of 5 years of experience in Banking, 3 of which in Customer Service &amp; Sales.
 
 
 
 
 
 
 Competences:
 
 
 <ul>
 <li>
 Min. of level 4 in English according to AB classification.
 </li>
 <li>
 Sales &amp; Service orientation.
 </li>
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 Ability to manage a sales' team.
 </li>
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 Excellent communication, interpersonal &amp; negotiation skills.
 </li>
 <li>
 Problem Solving skills.
 </li>
 <li>
 Computer Literacy.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What We Offer at Arab Bank
 
 
 
 
 
 
 At Arab Bank, we offer a purpose-driven and inclusive environment where innovation, continuous learning, and employee wellbeing are at the core. We are proud to welcome individuals of all generations, genders, and backgrounds, valuing the diverse perspectives that strengthen our culture and contribute to our success.
 
</div>

Senior Customer Relationship Officer

Cupola Teleservices Limited

<ul><li>Responding to customer inquiries and resolving complaints in a professional and timely manner.</li><li>Handling and resolving customer escalations or complaints to ensure customer satisfaction.</li><li>Assisting customers with product or service selection and providing recommendations based on their needs.</li><li>Meeting and exceeding individual and team performance targets and key performance indicators (KPIs).</li><li>Maintaining customer records and updating customer information in the database.</li></ul>

Customer Service Representative (Nationals)

Confidential Company

Teleperformance Global Services FZ-LLC

<ul><li>Act as the primary point of contact for customers, addressing inquiries with a personalized touch to ensure a positive experience.</li><li>Utilize CRM software to track customer interactions and provide timely follow-ups, ensuring customers feel valued and heard.</li><li>Resolve complex issues by collaborating with cross-functional teams, demonstrating problem-solving skills and a proactive approach.</li><li>Maintain in-depth product knowledge to offer tailored solutions, enhancing customer satisfaction and loyalty.</li><li>Handle feedback and complaints with empathy, using insights to improve service delivery and enhance customer retention.</li><li>Conduct regular follow-ups post-resolution to ensure customer satisfaction and foster long-term relationships.</li><li>Document all customer interactions accurately to contribute to a knowledge base that enhances team performance.</li></ul>

UAE national Customer Service Representative

Explore 8565+ Senior customer service representative in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

8565 senior customer service representative jobs IN Dubai United Arab Emirates

Senior Customer Service Representative

Senior Customer Service Representative

Senior Customer Relationship Officer

Customer Service Representative (Nationals)

Customer Service Representative (Nationals)

Customer Service Representative (Nationals)

UAE national Customer Service Representative