gti lead | help desk | smouha | onsite Jobs in Alexandria

gti lead | help desk | smouha | onsite

senior software engineer i Jobs in Alexandria

senior software engineer i

cap lead developer

delivery engineer

devops engineer

senior lead software engineer

Sana Commerce

<div>
 
 What started in 2007 with a pizza and a plan has grown into a fast-moving SaaS company empowering manufacturers, distributors, and wholesalers to thrive in complex B2B commerce.
 
 
 
 
 Our mission is simple: help businesses build stronger relationships through seamless digital commerce.
 
 
 
 
 At Sana Commerce, you&rsquo;ll join a team that&rsquo;s bold, growth-oriented, and customer-obsessed, where every engineer has real ownership and impact.
 
 
 
 
 
 About the role
 
 
 
 
 
 We&rsquo;re looking for a Full Stack Senior Software Engineer who can help us build a high performance, scalable e-commerce platform.
 
 
 
 
 You will be playing a critical role in expanding our product at speed, while building features that help our customers grow, and contributing to our initiative of bringing engineering excellence to a new level.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 What you'll be doing
 
 
 
 
 <ul>
 <li>
 Design and develop robust, scalable, and high-performance software systems using C#, .NET, TypeScript (ES6), React.js, Redux, RxJS, Webpack, and GraphQL
 </li>
 <li>
 Collaborate with a cross-functional team to define, design, and ship new features
 </li>
 <li>
 Lead the system design, testing and coding standards efforts, contributing with clean &amp; high-performance code and architecture
 </li>
 <li>
 Implement modern best practices and patterns in software engineering
 </li>
 <li>
 Mentor software engineers
 </li>
 <li>
 Conduct code reviews and ensure coding standards, best practices, and security guidelines are implemented
 </li>
 <li>
 Troubleshoot, debug, and upgrade existing software
 </li>
 <li>
 Stay up to date with emerging trends and technologies in software development to continuously improve our products and processes
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 
 What you'll bring:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Engineering
 </li>
 <li>
 5+ years of experience in software development, with a strong background in web development using C#, .NET and React
 </li>
 <li>
 You have a strong engineering mindset and experience in having end to end ownership of the software you build (DevOps, testing, system design, observability, git version control)
 </li>
 <li>
 You have solid experience with reactive programming principles and flux architecture
 </li>
 <li>
 You have designed scalable, complex systems based on services-oriented architecture, on cloud (Azure Cloud preferred) and you are familiar with event driven architecture and domain driven design
 </li>
 <li>
 You have a strong drive to continuously improve your craft
 </li>
 <li>
 You have a passion for mentoring and guiding team members
 </li>
 <li>
 You&rsquo;ve fully embraced generative AI tools, and you&rsquo;ve found your way using AI to help you be a high-performing engineer, deliver faster and at a higher quality
 </li>
 <li>
 You are experienced in working in an agile environment
 </li>
 <li>
 You have excellent problem-solving skills
 </li>
 <li>
 Your communication and teamwork skills enable you to effectively collaborate with cross-functional teams and find solutions to new challenges
 </li>
 </ul>
 
 
 Why you&rsquo;ll love working here
 
 
 
 
 <ul>
 <li>
 Impact from day one &ndash; Join a scale-up where your ideas shape how global businesses operate online.
 </li>
 <li>
 Continuous learning &ndash; Access a structured onboarding rated 9.1/10 by previous hires, mentorship, and feedback culture.
 </li>
 <li>
 Hybrid flexibility &ndash; Work from our Alexandria office 3 days per week and from home 2 days.
 </li>
 <li>
 Career growth &ndash; Expand your technical and leadership scope in a company built for long-term success.
 </li>
 </ul>
 
 
 Our values
 
 
 
 
 
 At Sana Commerce, our values drive everything we do:
 
 
 
 <ul>
 <li>
 Champions of Our League &ndash;
 
 We deliver lasting success, balancing quick wins and long-term value
 
 </li>
 <li>
 Supercharge Our Customers &ndash;
 
 We&rsquo;re revolutionizing B2B commerce together, helping our customers to lead and succeed.
 
 </li>
 <li>
 Determined to Grow &ndash;
 
 We embrace challenges, growing and raising the bar for ourselves and our industry.
 
 </li>
 <li>
 Bold Together &ndash;
 
 We dare to be bold because we have each other&rsquo;s back.
 
 </li>
 </ul>
 
 
 Ready to build reliability that scales?
 
 
 
 
 
 Apply now and help shape the foundation of our next-generation SaaS platform.
 
 
 
 
 
 
 Additional Information
 
 
 
 
 
 
 
 
 
 
 
</div>

Senior Full Stack Software Engineer

Girmairi

<div>
 
 This role requires someone who understands
 
 both machine learning fundamentals in deep levels and real-world implementation.
 
 The Lead AI/ML Engineer will design, develop, and deploy machine learning models to address real-world challenges. Responsibilities include working with neural network architectures, implementing algorithms to improve system performance, and solving complex problems related to AI applications. The role also involves analyzing and interpreting large datasets to advance the organization&rsquo;s mission-driven goals.
 
 
 
 
 
 This is
 
 not a research role.
 
 You should be able to lead and hit the ground running.
 
 
 This is
 
 not a &ldquo;just prompt engineering&rdquo; role.
 
 
 
 This is
 
 not Junior/mid-level position.
 
 
 
 
 
 
 
 What you will do
 
 
 <ul>
 <li>
 Design, build, and deploy ML models into production
 </li>
 <li>
 Work with LLMs (OpenAI, Claude, open-source models, etc.)
 </li>
 <li>
 Fine-tune and evaluate models when needed
 </li>
 <li>
 Design data pipelines for training and inference
 </li>
 <li>
 Run experiments and benchmark different models
 </li>
 <li>
 Work closely with backend engineers to integrate AI into products
 </li>
 <li>
 Improve model performance, latency, and cost efficiency
 </li>
 <li>
 Build evaluation frameworks for AI quality and safety
 </li>
 </ul>
 
 
 
 
 
 Required qualifications
 
 
 
 Strong foundation in:
 
 <ul>
 <li>
 Machine Learning
 </li>
 <li>
 Deep Learning
 </li>
 <li>
 Model evaluation techniques
 </li>
 <li>
 Data preprocessing &amp; feature engineering
 </li>
 </ul>
 
 Experience with:
 
 <ul>
 <li>
 Python
 </li>
 <li>
 PyTorch or TensorFlow
 </li>
 <li>
 Hugging Face ecosystem
 </li>
 <li>
 LLM APIs and open-source models
 </li>
 <li>
 Experience deploying models to production
 </li>
 </ul>
 
 Understanding of:
 
 <ul>
 <li>
 Model fine-tuning (LoRA, PEFT, etc.)
 </li>
 <li>
 Embeddings &amp; vector databases
 </li>
 <li>
 Prompt engineering
 </li>
 <li>
 RAG architectures
 </li>
 <li>
 Comfortable working with cloud platforms
 </li>
 </ul>
 
 Nice to have:
 
 <ul>
 <li>
 Background in NLP or conversational AI
 </li>
 <li>
 Experience in building muti-agent-based AI systems
 </li>
 <li>
 
 Deep contextual understanding of Arabic language and Islamic principles.
 
 </li>
 </ul>
 
 Background:
 
 <ul>
 <li>
 More than 5 years of professional development (most of which should be AI focused)
 </li>
 </ul>
 
 
 
 
 
 Company Description
 
 
 
 Girmairi is teaming up with MyXara which is dedicated to
 
 supporting the personal and spiritual well-being of Muslims.
 
 We provide guidance and resources to help individuals navigate challenges related to stress, identity, and faith. Our mission is to ensure that no Muslim has to face their journey alone, and we aim to foster resilience and strength in our community. Whether it's overcoming daily hurdles or deepening one&rsquo;s connection with Iman, we strive to be a trusted partner.
 
 
 
 
 
 
 Girmairi and MyXara (both are USA based; learn more www.girmairi.com)
 
 
 
 
 
 
 
 What's in it for you &amp; how we work
 
 
 <ul>
 <li>
 This is a
 
 half-time/part-time position
 
 but for the right person we can make it a full-time.
 </li>
 <li>
 We are mostly
 
 remote
 
 team. Great place if you are solo-contributor.
 </li>
 <li>
 We are flexible on compensation (
 
 estimated full-time range: 40,000 EGP - 90,000 EGP
 
 
 depending on your skills and experience level
 
 ).
 </li>
 <li>
 
 Flexible schedule;
 
 we care more about quality and output than when and how you do the work (we do have team meetings every other day and as necessary - usually EST time early/late evenings)
 </li>
 </ul>
 
 
 
 
 
 Interview process
 
 
 
 
 Step one:
 
 group call with the team. We will go over your experience and what you have been working on. This is the time to showcase all the cool stuff you are building/experimenting with.
 
 
 
 Step two:
 
 a take home exercise (ideally should be able to complete within 2-4 hrs.
 
 
 
 Step three:
 
 final interview reviewing the take home exercise and group discussion.
 
 
 
 
</div>

Lead AI / ML Engineer

Agoda

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 
 Get to Know Our Team
 
 
 
 The Engineering department oversees all Agoda&rsquo;s ML and software related requirements. Our goal is to enable and increase Agoda&rsquo;s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company&rsquo;s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.
 
 
 
 Why Agoda Engineering Team (ML role)?
 
 
 
 Our engineering teams are at the intersection of business analytics, ml engineering, data warehousing and software engineering. Our job involves dealing with distributed systems, stream processing, ml modeling and computation at tens of PB Scale. We focus on software engineering related to data replication, storage, centralized computation, and Data API&rsquo;s. By providing our users with ML products/tools, shared frameworks, and ML services, we enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.
 
 
 
 In this Role, you will get to:
 
 
 
 <ul>
 <li>
 Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing ML systems and processes. Build, administer and scale ML processing pipelines.
 </li>
 <li>
 Be comfortable navigating the following technology stack: Python3, Scala Spark, scripting (Bash/Python), Hadoop, SQL, S3 etc.
 </li>
 <li>
 Should be able to understand internals of ML models such as LightGBM, Random Forest, CNN, Regression models, etc
 </li>
 <li>
 Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality.
 </li>
 <li>
 Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks.
 </li>
 <li>
 We believe in end-to-end ownership; this role will involve taking and building systems that enable us to deliver ML models to production at a scale.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll need to Succeed:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science /information systems/engineering/related field 6+ years of experience in software engineering with a minimum of 4+ years in ML
 </li>
 <li>
 Expert in SQL, Python3, and JVM based programming language &ndash; ie, Java or Scala
 </li>
 <li>
 Expert in software design/design patterns, functional programming and object-oriented programming.
 </li>
 <li>
 Analytical problem-solving capabilities &amp; experience. A strong engineering driven mindset will be required to succeed in this role.
 
 
 </li>
 </ul>
 
 It&rsquo;s great if you have:
 
 
 
 <ul>
 <li>
 Good understanding of Hadoop ecosystems and Big Data architecture and techologies
 </li>
 <li>
 Experience working with Open-source products
 </li>
 <li>
 Experience with Scala development
 </li>
 <li>
 Working in an agile environment using test driven methodologies
 </li>
 <li>
 Systems administration skills in Linux
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Hybrid Working Model
 </li>
 <li>
 WFH Set Up Allowance
 </li>
 <li>
 30 Days of Remote Working from anywhere globally every year
 </li>
 <li>
 Employee discount for accommodation globally
 </li>
 <li>
 Global team of 90+ nationalities
 </li>
 <li>
 40+ offices and 25+ countries
 </li>
 <li>
 Annual CSR / Volunteer Time off
 </li>
 <li>
 Benevity Subscription for employee donations
 </li>
 <li>
 Volunteering opportunities globally
 </li>
 <li>
 Free Headspace subscription
 </li>
 <li>
 Free Odilo &amp; Udemy subscriptions
 </li>
 <li>
 Access to Employee Assistance Program (third party for personal and workplace support)
 </li>
 <li>
 Enhanced Parental Leave
 </li>
 <li>
 Life, TPD &amp; Accident Insurance
 
 
 </li>
 </ul>
 #telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5
 
 
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
 
 
</div>

Senior/Staff Machine Learning Engineer - Bidding (Bangkok based, relocation provided)

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Work closely with other engineers on the team to build highly scalable and robust backend applications and services.
 </li>
 <li>
 Write high quality, performant and reliable code while working on defined tasks/bugs independently.
 </li>
 <li>
 Work independently to understand functional specifications and deliver complete features.
 </li>
 <li>
 Participate in the on-call rotation and be willing to jump in and help resolve any incidents within the defined SLA.
 </li>
 <li>
 Participate in team agile and engineering practices and contribute to their continuous evolution.
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 4+ years of professional software development experience.
 </li>
 <li>
 Bachelor's Degree in Computer Science or other related technical field.
 </li>
 <li>
 Working experience with at least one modern object-oriented programming language: Java OR Golang
 </li>
 <li>
 Working knowledge of Computer Science fundamentals including: object-oriented design, data structures and algorithms.
 </li>
 <li>
 Experience operating online systems reliably including deploying changes to production in live systems.
 
 
 </li>
 </ul>
 
 Preferred Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Master's Degree in Computer Science or other related technical field.
 </li>
 <li>
 Experience with Java Spring, Golang and Cloud platforms such as Azure, Google Cloud Platform and AWS.
 </li>
 <li>
 Experience working with container technology including Docker and Kubernetes.
 </li>
 <li>
 Experience working with relational and non-relational database systems.
 </li>
 <li>
 Experience applying professional software engineering best practices, including coding standards, code reviews, source control management, build processes, testing, and operations.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in the office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities, including gym, health club, and training classes.
 </li>
 </ul>
</div>

Senior Software Engineer I

<div><div>Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires. 
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.</div><div>
What you'll do
<ul>
<li>Work closely with other engineers on the team to build highly scalable and robust backend applications and services.</li>
<li>Write high quality, performant and reliable code while working on defined tasks/bugs independently.</li>
<li>Work independently to understand functional specifications and deliver complete features.</li>
<li>Participate in the on-call rotation and be willing to jump in and help resolve any incidents within the defined SLA.</li>
<li>Participate in team agile and engineering practices and contribute to their continuous evolution.</li>
</ul>
What you'll need
<ul>
<li>4+ years of professional software development experience.</li>
<li>Bachelor's Degree in Computer Science or other related technical field.</li>
<li>Working experience with at least one modern object-oriented programming language: Java OR Golang</li>
<li>Working knowledge of Computer Science fundamentals including: object-oriented design, data structures and algorithms.</li>
<li>Experience operating online systems reliably including deploying changes to production in live systems.</li>
</ul>
Preferred skills &amp; qualifications
<ul>
<li>Master's Degree in Computer Science or other related technical field.</li>
<li>Experience with Java Spring, Golang and Cloud platforms such as Azure, Google Cloud Platform and AWS.</li>
<li>Experience working with container technology including Docker and Kubernetes.</li>
<li>Experience working with relational and non-relational database systems.</li>
<li>Experience applying professional software engineering best practices, including coding standards, code reviews, source control management, build processes, testing, and operations.</li></ul> 


What we&rsquo;ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:
<ul>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in the office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities, including gym, health club, and training classes.</li></ul></div></div>

Sutherland

<div>
 
 Company Description
 
 
 
 Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.
 
 
 We work with businesses across a broad range of industries, including Banking &amp; Financial Services, Insurance, Healthcare, Retail, Telecommunications, Media &amp; Entertainment, Technology, Travel &amp; Hospitality, and Logistics.
 
 
 
 Job Description
 
 
 
 Sutherland is seeking a reliable and detail-oriented person to join us as an
 
 IT Specialist/Help Desk professional.
 
 We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
 
 
 
 Duties and responsibilities:
 
 
 
 <ul>
 <li>
 Provide helpdesk support and resolve problems to the end user&rsquo;s satisfaction.
 </li>
 <li>
 Monitor service desk for tickets assigned to the queue and process first-in first-out based on priority.
 </li>
 <li>
 Modify configurations, utilities, software default settings, etc. for the local workstation.
 </li>
 <li>
 Utilize and maintain the helpdesk tracking software.
 </li>
 <li>
 Document internal procedures.
 </li>
 <li>
 Install and configure new workstations/laptops, peripheral equipment and software.
 </li>
 <li>
 Maintain inventory of all equipment.
 </li>
 <li>
 Report issues to direct manager for escalation.
 </li>
 <li>
 Manage PC setup and deployment for new employees using standard hardware, images and software.
 </li>
 <li>
 Assign users and computers to proper groups in active directory.
 </li>
 <li>
 Perform timely workstation hardware and software upgrades as required.
 </li>
 <li>
 Maintain information systems knowledge base,
 </li>
 <li>
 Support users on standard office system applications.
 </li>
 <li>
 Handle supplier&rsquo;s communications for functional and/or technical support with regards to purchased software and hardware.
 </li>
 <li>
 Handel infrastructure, network cabling repairs, data center maintains requests
 </li>
 <li>
 Manage system users (access rights, permissions).
 </li>
 <li>
 Support a group of services (McAfee Antivirus, SCCM, WDS, etc).
 </li>
 <li>
 Handle the responsibility for all IT assets check inventory and Scan the assets.
 </li>
 <li>
 Manage all printers.
 </li>
 <li>
 Handle the responsibility for hardware issues on site (Laptops, Desktops, and Printers).
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s Degree in Communications &amp; Electronics Engineering, Computer Science, Information Systems, or related field.
 
 
 
 Experience:
 
 
 
 <ul>
 <li>
 5 years hands-on experience in as a Helpdesk Department .
 </li>
 <li>
 2 years hands-on experience in as a Senior Engineer Helpdesk Department (w/in a corporate infrastructure is preferred)
 
 
 </li>
 </ul>
 
 Language Skills:
 
 
 
 Strong verbal and written English required
 
 
 
 Must have a deep understanding/strong knowledge of the following:
 
 
 
 <ul>
 <li>
 PC/Laptop hardware and software troubleshooting, diagnosis and repair
 </li>
 <li>
 Networking CCNA N+ is preferable
 </li>
 <li>
 OS MCITP Windows 10 and MCITIP infrastructure is preferable
 </li>
 <li>
 McAfee - end point compliance &amp; EPO server
 </li>
 <li>
 Sentinel One - end point compliance &amp; policy server
 </li>
 <li>
 SCCM end point compliance &amp; SCCM server console
 </li>
 <li>
 Onprem versus Outlook 365 client configuration
 
 
 </li>
 </ul>
 
 Interpersonal Skills:
 
 
 
 <ul>
 <li>
 Effective negotiation &amp; communication
 </li>
 <li>
 Effective problem solving &amp; analysis
 </li>
 <li>
 Effective follow up &amp; coordination
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Must be able to work onsite.
</div>

GTI Lead | Help Desk | Smouha | Onsite

<div>Company Description 
Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.
We work with businesses across a broad range of industries, including Banking &amp; Financial Services, Insurance, Healthcare, Retail, Telecommunications, Media &amp; Entertainment, Technology, Travel &amp; Hospitality, and Logistics. 
Job Description 
Sutherland is seeking a reliable and detail-oriented person to join us as an IT Specialist/Help Desk professional. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Duties and responsibilities:<ul><li>
Provide helpdesk support and resolve problems to the end user&rsquo;s satisfaction.</li><li>
Monitor service desk for tickets assigned to the queue and process first-in first-out based on priority.</li><li>
Modify configurations, utilities, software default settings, etc. for the local workstation.</li><li>
Utilize and maintain the helpdesk tracking software.</li><li>
Document internal procedures.</li><li>
Install and configure new workstations/laptops, peripheral equipment and software.</li><li>
Maintain inventory of all equipment.</li><li>
Report issues to direct manager for escalation.</li><li>
Manage PC setup and deployment for new employees using standard hardware, images and software.</li><li>
Assign users and computers to proper groups in active directory.</li><li>
Perform timely workstation hardware and software upgrades as required.</li><li>
Maintain information systems knowledge base,</li><li>
Support users on standard office system applications.</li><li>
Handle supplier&rsquo;s communications for functional and/or technical support with regards to purchased software and hardware.</li><li>
Handel infrastructure, network cabling repairs, data center maintains requests</li><li>
Manage system users (access rights, permissions).</li><li>
Support a group of services (McAfee Antivirus, SCCM, WDS, etc).</li><li>
Handle the responsibility for all IT assets check inventory and Scan the assets.</li><li>
Manage all printers.</li><li>
Handle the responsibility for hardware issues on site (Laptops, Desktops, and Printers).</li></ul> 
Qualifications 
Education:
Bachelor&rsquo;s Degree in Communications &amp; Electronics Engineering, Computer Science, Information Systems, or related field.
Experience:<ul><li>
5 years hands-on experience in as a Helpdesk Department .</li><li>
2 years hands-on experience in as a Senior Engineer Helpdesk Department (w/in a corporate infrastructure is preferred)</li></ul>
Language Skills:
Strong verbal and written English required
Must have a deep understanding/strong knowledge of the following:<ul><li>
PC/Laptop hardware and software troubleshooting, diagnosis and repair</li><li>
Networking CCNA N+ is preferable</li><li>
OS MCITP Windows 10 and MCITIP infrastructure is preferable</li><li>
McAfee - end point compliance &amp; EPO server</li><li>
Sentinel One - end point compliance &amp; policy server</li><li>
SCCM end point compliance &amp; SCCM server console</li><li>
Onprem versus Outlook 365 client configuration</li></ul>
Interpersonal Skills:<ul><li>
Effective negotiation &amp; communication</li><li>
Effective problem solving &amp; analysis</li><li>
Effective follow up &amp; coordination</li></ul> 

Additional Information 
Must be able to work onsite.</div>

Explore 46+ Senior lead software engineer in Alexandria this March. Find roles across top companies and apply now to boost your career.

46 senior lead software engineer jobs In Alexandria

Senior Full Stack Software Engineer

Lead AI / ML Engineer

Senior/Staff Machine Learning Engineer - Bidding (Bangkok based, relocation provided)

Senior Software Engineer I

Senior Software Engineer I

GTI Lead | Help Desk | Smouha | Onsite

GTI Lead | Help Desk | Smouha | Onsite