enterprise sales executive – leadership development & l&d solutions Jobs in Chicago

enterprise sales executive – leadership development & l&d solutions

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product marketing senior manager- developer services Jobs in Chicago

product marketing senior manager- developer services

senior design project manager Jobs in Chicago

senior design project manager

senior manager - digital transformation & data/tech Jobs in Chicago

senior manager - digital transformation & data/tech

senior manager learning development

Remington Hospitality

<div>Senior Manager Learning &amp; Development 
The Senior Manager of Learning &amp; Development will lead the strategy, design, and execution of innovative, scalable learning experiences that accelerate associate performance, enable leadership capability, and support Ashford Group of Companies business priorities. This role partners closely with Operations and Human Resources to build a culture of continuous learning and growth across the organization. 
Core Responsibilities
<ul><li>Partner with Remington Operations and HR Business Partners to build and deliver development strategies and learning programs that align to business needs, performance goals, and talent priorities.
</li><li>Lead the end-to-end design, development, implementation, and evaluation of learning solutions, including leadership development, onboarding, compliance training, skills development, and career pathway initiatives.
</li><li>Create a cohesive learning ecosystem by leveraging technology, digital platforms, and blended learning methods that reinforce AGC&rsquo;s culture and support an engaging learner experience.
</li><li>Oversee the creation and ongoing management of content, curriculum frameworks, tools, and resources for all organizational levels&mdash;hourly, professional, and leadership.
</li><li>Establish standardized processes for program delivery, evaluation, measurement, reporting, and continuous improvement.
</li><li>Own the administration, optimization, and day-to-day operations of the Learning Management System (LMS) and learning technologies.
</li><li>Identify, select, and manage external learning partners and vendors.
</li><li>Develop and track key performance metrics to measure learning effectiveness, performance impact, adoption, and ROI.
</li><li>Use data to drive insights-based decisions that shape future learning solutions and talent strategies.
</li><li>Ensure learning strategies and department goals directly support the organization&rsquo;s strategic priorities and future talent capabilities.
</li><li>Champion change leadership by designing and supporting communication and enablement strategies that accelerate adoption.
</li><li>Facilitate training and deliver high-impact learning experiences across a variety of audiences, when necessary.</li></ul></div>
 <div>Experience &amp; Qualifications
<ul><li>Bachelor&rsquo;s degree required; advanced degree or relevant certification (e.g., ATD, CPLP, SHRM, Prosci) preferred.
</li><li>7+ years of progressive L&amp;D experience, including learning design, facilitation, content development, program management, and learning technology management.
</li><li>Hospitality, service industry, or multi-unit field operations experience strongly preferred.
</li><li>Demonstrated success building or scaling a learning culture and designing programs that drive measurable business results.
</li><li>Strong knowledge of adult learning theory, instructional design methodologies, blended learning strategies, and learning experience design (LxD).
</li><li>Experience with modern learning technologies (LMS/LXP platforms, microlearning, video-based learning, mobile learning, AI-enabled learning tools, assessments, etc.).
</li><li>Skilled in data insights, reporting, and evaluation methodology (e.g., Kirkpatrick, ROI).
</li><li>Proven ability to influence, collaborate, and build trusted partnerships at all levels of the organization.
</li><li>Excellent project management capability&mdash;able to manage multiple initiatives simultaneously from concept through implementation.
</li><li>Demonstrated ability to lead organizational change with empathy, clarity, and resilience.
</li><li>Strong communicator with polished facilitation skills and high emotional intelligence.
</li><li>Comfortable operating in a dynamic, fast-paced environment with evolving business needs.</li></ul></div>

Senior Manager Learning & Development

LifeGuides

<div>Enterprise Sales Executive &ndash; Leadership Development &amp; L&amp;D Solutions 

Location: Remote (United States) 
Employment Type: Full-Time or Contractor 
Company: LifeGuides 

About the Role (Read This First)

LifeGuides is hiring a senior Enterprise Sales Executive to sell PMQ+ &mdash; a leadership development and professional mentoring solution designed to drive real behavior change in people managers. 

This role is not for generalist SaaS sellers or HR-adjacent sales backgrounds. 
 
We are specifically seeking someone who has already sold leadership development, coaching, executive education, or L&amp;D solutions to HR and L&amp;D buyers at the enterprise level. 

If you have not personally owned deals selling leadership development or learning solutions, this role will not be a fit. 

What You Will Do
<ul>
<li>Own the full enterprise sales cycle for PMQ+, from outbound prospecting through close</li>
<li>Sell leadership development and mentoring solutions into HR, L&amp;D, Talent Development, and OD teams</li>
<li>Lead discovery with CHROs, CLOs, VPs of Talent, Heads of L&amp;D, and HR Business Partners</li>
<li>Position PMQ+ as a solution for:
<ul><li>manager effectiveness</li>
<li>leadership behavior change</li>
<li>retention and burnout reduction</li>
<li>performance and accountability</li>
</ul></li><li>Navigate and close complex, multi-stakeholder sales cycles (4&ndash;9 months)</li>
<li>Build pipeline independently through relationships, referrals, partnerships, and targeted outreach</li>
<li>Collaborate with SHRM&rsquo;s sales team on select opportunities (supporting deals, not owning the partnership)</li>
<li>Develop new strategic partnerships outside SHRM to expand PMQ+ distribution</li>
<li>Accurately manage pipeline, forecasting, and deal progression in HubSpot</li> 
</ul>
Required Experience (Non-Negotiable)

Applicants must meet all of the following:
<ul>
<li>7+ years of enterprise B2B sales experience</li>
<li>Direct experience selling one or more of the following:
<ul><li>Leadership development programs</li>
<li>Coaching or mentoring solutions</li>
<li>Executive education or learning platforms</li>
<li>L&amp;D or talent development solutions</li>
</ul></li><li>Proven experience selling to HR and L&amp;D buyers (CHRO, CLO, VP Talent, Head of L&amp;D, OD)</li>
<li>Demonstrated success closing $30K&ndash;$250K+ deals for leadership or learning solutions</li>
<li>Experience selling outcomes such as behavior change, retention, engagement, and performance</li>
<li>Comfort selling &ldquo;soft ROI&rdquo; alongside business outcomes</li>
<li>Strong consultative selling skills in multi-stakeholder enterprise environments</li>
</ul>
If your background is primarily in recruiting, staffing, HRIS, ATS, HCM, payroll, compliance, background screening, or PEO services, this role is not a fit. 

Preferred Experience
<ul>
<li>Experience selling leadership or learning solutions through partnerships or associations</li>
<li>Background with companies such as:
<ul><li>BetterUp, AceUp, CoachHub, Torch</li>
<li>FranklinCovey, CCL, ExecOnline, BTS</li>
<li>Udemy Business, LinkedIn Learning</li>
</ul></li><li>Familiarity with SHRM, professional associations, or L&amp;D communities</li>
</ul>
Compensation
<ul>
<li>$100,000 base salary</li>
<li>Commission based on closed revenue</li>
<li>Senior individual contributor role &mdash; no people management</li>
</ul>
Who Will Succeed in This Role
<ul>
<li>You have already sold leadership development or learning solutions and want to go deeper</li>
<li>You are comfortable challenging HR buyers and reframing &ldquo;we already have training&rdquo;</li>
<li>You enjoy selling human-centered solutions that require trust, credibility, and patience</li>
<li>You want ownership, autonomy, and the ability to directly impact growth</li>
<li>You prefer execution over managing teams</li>
</ul>
About LifeGuides

LifeGuides is redefining leadership and professional mentoring by combining digital learning, cohort experiences, and human mentoring to drive lasting behavior change. PMQ+ is delivered in partnership with SHRM and is rapidly expanding across enterprise organizations. 

Why Join Us?

PMQ+ is redefining how organizations develop their managers by combining digital learning + human mentoring + real-world application.

We partner with SHRM, the largest HR association in the world &mdash; giving you access to trusted branding and a rapidly growing marketplace while still empowering you to build new channels and direct enterprise opportunities.

This is a rare opportunity to help shape a breakthrough product, work with world-class partners, and impact tens of thousands of people leaders. 

Apply today to help transform the future of leadership. 

About LifeGuides&reg;

LifeGuides&reg; is pioneering a new category in Peer &amp; Professional Mentoring and Non-Clinical Mental Health, providing personalized support for employees and their families. The platform connects individuals with trained and certified Professional Mentors who have firsthand experience navigating the same life event or leadership challenge. 

Equal Opportunity Employer

LifeGuides&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, ancestry, familial status, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or veteran status.</div>

Enterprise Sales Executive – Leadership Development & L&D Solutions

Everspring

<div>Digital Content Manager
Everspring is a leading provider of education technology and service solutions. Our advanced technology, proven marketing approach, research-based instructional design services, and robust faculty support deliver outstanding outcomes for our university partners, powering their success online.

We are seeking an experienced Digital Content Manager to join our growing in-house marketing team. In this role, you will be responsible for managing our partners' web presence, ensuring that sites are conversion-optimized, accessible, high-ranking, and current. You should be highly skilled in content management system architecture, technical implementation, and have robust coding expertise.
This is an ideal position for a hands-on marketer with a track record of category-leading results across web properties. The Digital Content Manager will be responsible for working with all internal marketing team members and members of tech, admissions, and learning design. While the role demands an eCommerce manager's competencies, it's the conversion-driven, entrepreneurial smarts of a &ldquo;growth hacker&rdquo; that will set the perfect candidate apart.

This role reports to the Senior Manager, Marketing &amp; Digital Solutions and is located in Chicago, offering a hybrid work environment with a minimum of 3 days required in the office every week and additional days as business needs arise.
Responsibilities
<ul><li>Serve as the manager for the Content Management System (managing user access, permissioning, content governance, and maintaining optimal CMS health and integrity).</li><li>
Proactively develop and maintain flexible CMS modules and templates to support the needs of UX design, content creation, and technical SEO optimization.</li><li>
Own the daily production and implementation of high volumes of digital content across multiple partitioned sites within the CMS, collaborating directly with designers and writers to ensure technical execution meets creative specifications.</li><li>
Act as the primary technical liaison between Marketing and Technology teams, managing and prioritizing content-related technical ticketing and coordinating resolution efforts with front-end and back-end developers.</li><li>
Technically implement the dictated SEO strategy within the CMS structure, working closely with the SEO Manager (e.g., meta data, structured data, canonical tags).</li><li>
Maintain the health of the CMS codebase in collaboration with the Technology team</li><li>
Monitor and report all web traffic analytics, focusing on content performance, site uptime, and page load optimization.</li><li>
Test content, functionality, and performance across different browsers and cross platforms.</li><li>
Repair broken links and fix bugs, independently or with tech assistance.</li><li>
Contribute to discussions on ways to improve content functionality and usability.</li><li>
Work with project management to ensure projects are on track and deadlines are met.</li><li>
Address accessibility needs (ADA compliance).</li></ul>
Requirements
<ul><li>Bachelor's degree in computer science, UXD, or related field</li><li>
Evidence of continuing education, such as certifications, is a plus</li><li>
5+ years' experience in the technology or marketing field</li><li>
Strategic thinking and problem-solving skills</li><li>
Able to manage multiple websites</li><li>
Strong working knowledge of all relevant coding languages (Javascript, CSS, HTML)</li><li>
Prior experience with site design tools such as Adobe XD, Figma, Webflow, etc.</li><li>
Prior experience with CMS tools such as WordPress, Drupal, Cascade, Terminalfour, Joomla, Adobe Experience Manager, etc.,</li><li>
Experience in site deployment and tracking</li><li>
Reporting progress in workflow tools such as Jira, Asana, and Workfront</li><li>
Capable of managing web content management systems, e.g., WordPress</li><li>
Excellent communicator, especially regarding the abstract concept</li></ul>
About Everspring
Everspring is a leading provider of education technology and service solutions. Our advanced technology, proven marketing approach, research-based instructional design services, and robust faculty support deliver outstanding outcomes for our university partners, powering their success online. Everspring offers a range of full-service turnkey solutions, as well as standalone single service offerings, and innovative self-service products that enable universities to establish and maintain themselves as leaders in the digital delivery of education.
Based in Chicago, Everspring serves a growing number of colleges and universities. Built In Chicago has named us one of the &quot;Best Places to Work&quot; in 2021, 2022, 2023 and 2025. We were also certified as a Great Place To Work&reg; in 2022, 2023, 2024 and 2025.
Compensation offered at Everspring will be determined by factors such as location, level, job-related knowledge, skills, and experience.
Position Location: Illinois
The base salary hiring range for this position is: $80,000 - $93,000
We offer benefits that include hybrid work arrangement, paid parental leave, medical, dental and vision insurance, FSA, HSA, employer-paid short-term and optional long-term disability, 401k with an employer match vested immediately, a generous PTO plan that accrues with tenure, professional development, tuition reimbursement program, discounted onsite gym, optional pet insurance and more!
EEO Note:
Everspring is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Everspring makes hiring decisions based solely on qualifications, merit, and business needs at the time.</div>

Digital Content Manager

Molson Coors Brewing Company

<div>Requisition ID: 36988

Cheers to creating an incredible tomorrow! 


At Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future... we&rsquo;re on the path to transforming the beverage industry. That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward.

We seek, value and respect everyone&rsquo;s unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other&rsquo;s successes.

Here&rsquo;s to crafting careers and creating new legacies. 


Crafted Highlights: 


The Strategy Manager based in Chicago, Illinois, is a key member of the Strategy team and will focus driving the long-range planning process with key stakeholders across LATAM, supply chain, and other functional areas. The role will be responsible for partnering with key stakeholders to develop a three-year strategic roadmap for their business. The role will also support the development of our enterprise strategy, by leading competitive, macroeconomic, and financial analysis that will inform the three-year plan for Molson Coors. This role is forward-looking and requires both conceptual and analytical thinking, as well as financial modeling skills. 


What You&rsquo;ll Be Brewing:
<ul>
<li>Leads the development of the long-range strategy for LATAM, including ambition, market strategy, market/brand prioritization and strategic actions. Also partner with finance to develop three-year financial projections for LATAM</li>
<li>Leads the development of the long-range strategy for supply chain and other functional areas (i.e. HR, CD), including strategic roadmap, actions, and required investment</li>
<li>Support the Senior Director and Chief Strategy Officer in developing the Molson Coors enterprise strategy, by leading analysis of the external competitive and economic landscape.</li>
<li>Lead internal financial analysis and modeling of company three-year plan, to support the team with scenario planning and board management</li>
</ul>
Key Ingredients:
<ul>
<li>5-8 years of industry experience
</li><li>Must have a strong background in corporate or business strategy roles in CPG, strategy consulting experience, or CPG finance</li>
<li>Demonstrated ability and knowledge of financial models, P&amp;L and scenario modeling</li>
<li>Ability to scope business problems by understanding both the nature of the problem and senior management vision for the ultimate impact, distilling complex data into simple, actionable stories</li>
<li>Demonstrated executive presence and influence and management of key stakeholders</li>
<li>Strong interpersonal skills; ability to function effectively in a cross-functional team environment as well as present to high-level partner decision makers</li>
</ul>
Beverage Bonuses:
<ul>
<li>We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities</li>
</ul><ul><li>We care about our communities, and play our part to make a difference &ndash; from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are</li>
</ul><ul><li>Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization</li>
</ul><ul><li>Ability to grow and develop your career centered around our First Choice Learning opportunities</li>
</ul><ul><li>Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources</li>
</ul><ul><li>Access to cool brand clothing and swag, top events and, of course... free beer and beverages!</li>
</ul><ul><li>Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences</li>
</ul><ul><li>Benefits include 15 days vacation, 10 paid holidays, 4 personal floating holidays and 64 hours of sick time.</li></ul> 
Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail jobs@molsoncoors.com. 
 
Pay and Benefits: 
 
At Molson Coors, we&rsquo;re committed to paying people fairly and equitably for the work they do. 
 
Job Posting Total Rewards Offerings: $94,600.00 - $124,200.00 (posting salary range) + 15% target short term incentive + $23,000 on average spent on benefits per employee, including but not limited to health, dental, vision, retirement with above market employer match, wellness incentives and EAP + paid time off (including holidays, vacation days and sick days). 
 
The posting range provided above for salary is what we, in good faith, believe we would pay for this role at the time of this posting. We ultimately pay based on a number of non-discriminatory factors that inform pay decisions including but not limited to the required work location, previous work experience, skill set and internal equity.</div>

Strategy Manager

JPMorganChase

<div>JOB DESCRIPTION 
Are you looking for an exciting opportunity to solve exciting business problems? Our Technology team builds innovative products, services, applications to support various business functions, workflows of Wholesale Lending Services.
As an Applied AI/ML Lead in our Technology team, you will play a crucial role in analyzing business problems, experimenting with state-of-the-art models, and developing machine learning and deep learning solutions. You will use your knowledge of ML toolkit and algorithms to deliver the right solution. You will be a part of an innovative team, working closely with our product owners, data engineers, and software engineers to build new systems. We are looking for someone with a passion for data, ML, and Software Development, who can understand the data landscape in large and complex organizations.
Job Responsibilities<ul><li>
Lead programs and provide directions to successfully implement the large AI/ML initiatives</li><li>
Assist product leadership in defining the problem statements, execution roadmap</li><li>
Develop state-of-the art machine learning models to solve real-world problems and apply it to tasks such as NLP, personalization, or recommendation systems.</li><li>
Collaborate with business, operations, and other technology colleagues to understand AI needs and devise possible solutions.</li><li>
Develop end-to-end ML/AutoML/AutoNLP pipelines and operationalize the end-to-end orchestration of the ML models to support the various use cases like Document Q&amp;A, Search, Information Retrieval, classification, personalization, etc.</li><li>
Build both batch and real-time model prediction pipelines with existing application and front-end integrations.
</li><li>Collaborate to develop large-scale data modeling experiments, Explain complex concepts to senior funders and stakeholders.</li><li>
Collaborate with multiple partner teams such as Business, Technology, Product Management, Legal, Compliance, Strategy and Business Management to deploy solutions into production.</li><li>
Work with Product Owners and Software Engineers to productionize the models and Partners closely with business partners to identify impactful projects, influence key decisions with data, and ensure client satisfaction.</li></ul>
Required qualifications, capabilities, and skills.<ul><li>
BS or MS or PhD in Computer Science or Data Science or Statistics or Mathematical sciences or Machine Learning. Strong background in Mathematics and Statistics.
</li><li>At least 7 years&rsquo; experience in applying data science, ML techniques to solve business problems and one of the programming languages like Python, Java, C/C++, etc.</li><li>
Experience with LLMs and Prompt Engineering techniques.</li><li>
1+ year of experience working with Gen AI solutions / LLMs such as GPT, Claude, Llama etc.</li><li>
Solid background in NLP, Generative AI and hands-on experience and solid understanding of Machine Learning and Deep Learning methods and familiar with large language models</li><li>
Extensive experience with Machine Learning and Deep Learning toolkits (e.g.: Transformers, Hugging Face, TensorFlow, PyTorch, NumPy, Scikit-Learn, Pandas)</li><li>
Ability to design experiments and training frameworks, and to outline and evaluate intrinsic and extrinsic metrics for model performance aligned with business goals.</li><li>
Experience with Big Data and scalable model training and solid written and spoken communication to effectively communicate technical concepts and results to both technical and business audiences.</li><li>
Experience with building and deploying ML models on AWS esp. using AWS tools like Sagemaker, EC2, Glue, etc.</li><li>
Have good understanding about the Active Learning, Agent/Multi Agent Learning, Learning from Supervision/Feedback, etc. Scientific thinking with the ability to invent and to work both independently and in highly collaborative team environments.</li><li>
Ability to work on tasks and projects through to completion with limited supervision. Passion for detail and follow through. Excellent communication skills and team player</li></ul>
Preferred qualifications, capabilities and skills<ul><li>
Published research in areas of Machine Learning, Deep Learning or Reinforcement Learning at a major conference or journals</li><li>
Experience with A/B experimentation and data/metric-driven product development</li><li>
Ability to develop and debug production-quality code. Familiarity with continuous integration models and unit test development</li></ul>
ABOUT US 
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><div>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans 
</div></div></div> 
 
ABOUT THE TEAM 
 
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Applied AI/ML - Vice President

Redwood Logistics

<div>
 Reports To:
 
 Senior Manager, Client Logistics
 
 
 
 Location:
 
 Chicago, IL
 
 
 
 Environment:
 
 Hybrid
 
 
 
 Status:
 
 Exempt
 
 
 
 
 Who We Are
 
 
 
 Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.
 
 
 Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.
 
 
 Whether you&rsquo;re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.
 
 
 
 Purpose Of Your Work
 
 
 
 As a
 
 Client Logistics Lead
 
 , working within Supply Chain Solutions Managed Services (one of our business units), you&rsquo;ll play a key role in driving operational success and supporting team growth. This position blends the responsibilities of a Client Logistics Lead with emerging leadership scope, acting as a critical link between the team and senior leadership.
 
 
 You&rsquo;ll oversee core daily functions&mdash;customer service, order entry, load planning, appointment scheduling, and issue resolution&mdash;while also stepping into a leadership role by mentoring team members, supporting process improvements, and helping guide performance standards. You&rsquo;ll collaborate closely with Leads, Managers, and cross-functional teams to ensure we&rsquo;re delivering consistent, high-quality service to our customers.
 
 
 The right candidate is proactive, detail-oriented, and thrives in a fast-paced environment. You bring strong problem-solving skills, a passion for supporting people, and the ability to lead by example. You&rsquo;re someone who&rsquo;s ready to take the next step in their leadership journey while continuing to deliver operational excellence.
 
 
 
 How You Make a Difference Everyday
 
 
 
 <ul>
 <li>
 Support the day-to-day operational execution for multiple customer accounts, ensuring high service levels across key functions such as order management, load planning, appointment scheduling, and issue resolution.
 </li>
 <li>
 Serve as the first escalation point for operational and service-related issues; work cross-functionally to resolve problems quickly and ensure service continuity.
 </li>
 <li>
 Act as a subject matter expert for 4PL operational processes and customer-specific requirements; guide team members on complex scenarios and problem-solving.
 </li>
 <li>
 Partner closely with the Lead to ensure workload distribution, shift coverage, and task prioritization to meet SLAs.
 </li>
 <li>
 Collaborate with customer stakeholders through regular communication to manage expectations, address concerns, and provide updates on key activities or disruptions.
 </li>
 <li>
 Assist in training and mentoring new and existing team members, reinforcing SOPs, customer-specific workflows, and Redwood tools/platforms.
 </li>
 <li>
 Monitor customer KPIs and operational dashboards daily; support Leads and Managers with insights into trends, variances, and opportunities for service improvement.
 </li>
 <li>
 Recommend adjustments to processes or system configurations to improve customer satisfaction and operational efficiency.
 </li>
 <li>
 Assist the Manager or Senior Manager in preparing business review materials or conducting operational health checks.
 </li>
 <li>
 Promote a culture of accountability, professionalism, and proactive communication within the team.
 </li>
 <li>
 Provide support during critical timeframes (e.g., month-end, quarter close, peak seasons) and be available for after-hours escalations as needed.
 
 
 </li>
 </ul>
 
 You&rsquo;ve Got This?
 
 
 
 <ul>
 <li>
 5+ years of experience in logistics operations, transportation, or supply chain, with a strong emphasis on customer service in a 3PL/4PL or freight management environment.
 </li>
 <li>
 Demonstrated ability to think critically and analyze operational data, KPIs, and customer metrics to support continuous improvement.
 </li>
 <li>
 Proven capability to remain calm and effective under pressure in a fast-paced, dynamic environment.
 </li>
 <li>
 Strong customer service orientation with a track record of managing escalations and maintaining high customer satisfaction.
 </li>
 <li>
 Ability to drive results and be personally accountable for completing tasks and delivering team commitments within designated timeframes.
 </li>
 <li>
 Adaptable and responsive to changing priorities, customer needs, and business requirements.
 </li>
 <li>
 Excellent organizational and time-management skills, with the ability to balance multiple tasks and accounts efficiently.
 </li>
 <li>
 Skilled in resolving conflicts and solving complex operational problems proactively.
 </li>
 <li>
 Ability to produce clear, accurate, and meaningful reports for both internal stakeholders and customers.
 </li>
 <li>
 Experienced in coordinating and communicating effectively with multiple team members and cross-functional groups.
 </li>
 <li>
 Comfortable working autonomously while escalating issues appropriately.
 </li>
 <li>
 Strong team player with experience collaborating across teams to achieve shared goals.
 </li>
 <li>
 Solid understanding of transportation modes (LTL, FTL, international), carrier relationships, and transportation management systems (TMS).
 </li>
 <li>
 Bilingual proficiency in English and Spanish, with strong verbal and written communication skills.
 </li>
 <li>
 Flexibility to support critical operations during off-hours, weekends, or peak volume periods as required.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Access to experts and resources for your Learning &amp; Development journey
 </li>
 <li>
 Opportunity for internal mobility
 </li>
 <li>
 Employee referral bonus program
 </li>
 <li>
 Employee Resource Groups (ERGs)
 </li>
 <li>
 Annual fundraising and volunteer events to give back to communities
 </li>
 <li>
 Paid time off, floating holidays, time off to volunteer and rollover
 </li>
 <li>
 Paid parental leave
 </li>
 <li>
 Medical, dental, vision and 401k plans (with match)
 </li>
 <li>
 Flexible spending account, mass transit and dependent care plans available
 </li>
 <li>
 Health savings account, with a annual company contribution for plan participants
 </li>
 <li>
 Short-term and long-term disability; life insurance policies subsidized by company
 </li>
 <li>
 Additional benefits including pet insurance, accident care, access to legal advice and more
 
 
 </li>
 </ul>
 
 Work Schedule
 
 
 
 This position is full-time and hybrid Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage.
 
 
 
 Compensation Range
 
 
 
 Salary Range:
 
 
 $55,000 - $60,000
 
 
 This position is eligible to earn quarterly incentives based on individual and company performance.
 
 
 
 The estimated pay range reflects an anticipated range for this position. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the geographical location in which the applicant lives and/or which they will be performing the job.
 
 
 
 Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company&rsquo;s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual&rsquo;s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.
</div>

Client Logistics Lead

KnowHireMatch

<div>
 
 Confidential Search - Director of Operations / Plant Manager - Manufacturing
 
 
 
 
 Overview:
 
 
 
 We're partnering with established manufacturing companies&mdash;across automotive, food, chemical, and general industrial sectors&mdash;seeking experienced operations leaders. If you're a Plant Manager, Director of Operations, or senior manufacturing leader exploring what's next, we'd like to connect.
 
 
 
 What Our Clients Typically Look For:
 
 
 
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 Full P&amp;L responsibility for plant or multi-site operations
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 Leadership of production, maintenance, quality, and continuous improvement
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 Proven results in safety, cost, delivery, and quality performance
 </li>
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 Experience managing teams of 50-500+ employees
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 Track record of operational turnarounds, lean implementation, or capacity expansion
 </li>
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 Ability to partner with senior leadership and translate strategy into execution
 
 
 </li>
 </ul>
 
 Common Backgrounds:
 
 
 
 <ul>
 <li>
 Plant Manager or General Manager with 5-15+ years in manufacturing
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 Director or Sr. Director of Operations (single or multi-site)
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 Production or Manufacturing Manager ready for the next step
 </li>
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 Industries: automotive, food &amp; beverage, chemical, plastics, metals, packaging, consumer products, industrial OEM
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Qualifications:
 
 
 
 
 Bachelor's degree in Engineering, Operations, Business, or related field
 
 
 
 
 7+ years of progressive manufacturing leadership experience
 
 
 
 
 Demonstrated results in safety, productivity, and cost improvement
 
 
 
 
 Experience With Lean Manufacturing, Six Sigma, Or Similar Methodologies
 
 
 
 
 Strong leadership presence and ability to build high-performing teams
 
 
 
 
 Benefits
 
 
 
 
 Compensation:
 
 
 
 Opportunities typically range from $120K-$200K+ depending on scope, location, and experience.
 
 
 
 Location:
 
 
 
 Opportunities across the U.S.&mdash;Midwest, Southeast, and other manufacturing regions. Some roles offer relocation assistance.
 
 
 
 About This Search:
 
 
 
 We're currently partnering with multiple manufacturing clients seeking experienced operations leaders. Due to the confidential nature of these searches, specific company details will be shared with qualified candidates. If your background aligns, we'd welcome the chance to connect about current and upcoming opportunities.
 
 
 
 Interested?
 
 
 
 Apply with your resume. In your application, mention your target role, preferred location, and what matters most in your next move.
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Director of Operations / Plant Manager - Manufacturing

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