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business development manager

sales coordinator

senior sales executive

senior relationship manager

Citi

<div><p>Citi Commercial Bank offers its clients the convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to Mid-Market companies, with an international footprint. We are focused on providing banking and financial solutions to our clients across 5 key growth industries - Business &amp; Professional Services, Industrials, Digital, Technology &amp; Communications, Consumer and Healthcare.</p><p></p><p>
The primary responsibility of the Associate will be, in cooperation with the Senior Relationship Managers, servicing the banking &amp; financing needs of international Mid-Market clients, deepening existing client relationships and acquiring &amp; onboarding new commercial banking clients.</p><p><b><br>
Responsibilities</b><b>:</b></p><ul><li>
Build relationships with Citi network and operational teams, becoming one of the key contacts for clients&rsquo; requests, internal requests/escalation and resolution.</li><li>
Support Senior Relationship manager in management of assigned portfolio of clients.</li><li>
Work closely with Senior Relationship Managers to ensure we provide a 'Client First' approach and help to deliver outstanding day to day banking &amp; operational support to our Mid-Market clients.</li></ul><ul><li>
In cooperation with Senior Relationship Manager calls on clients and maximise &lsquo;One Citi&rsquo; client experience, by proactively leveraging and sharing Citi&rsquo;s market leading insights, global network and solutions.</li><li>
Monitor and support products&rsquo; implementation processes, clients on-boarding process and manage sales CRM platform.</li><li>
Liaise with Relationship Associate to ensure adherence to global KYC (Know Your Customer) standards during the onboarding process and, on an ongoing basis, ensuring the appropriate compliance deliverables are met.</li><li>
Develops and maintains strong ties with Commercial Banking teams across the globe, in particular CCB colleagues working across the same sector vertical, CCB colleagues supporting subsidiary businesses overseas (Commercial Subsidiaries Group). Collaborate and work closely with various product teams (cash sales, trade finance, markets, corporate finance), Underwriting / Risk teams.</li><li>
Work with Senior Relationship Managers to analyse client relationships, risks &amp; opportunities, assists with credit application write-up, financial spreading, deal structuring, returns calculation, documentation review &amp; preparation. Administrate the credit relationship of clients, ensuring the proper application of policies and institutional processes.</li><li>
Understand key commercial banking processes &amp; solutions, including Transactional Banking, FX, Trade, Treasury, Working Capital and Lending products.</li><li>
Support Senior Relationship Managers on solutioning assessment, preparation of pitch books and meeting materials, assists with new clients&rsquo; acquisition.</li><li>
Work collaboratively with key internal stakeholders across CCB, share best practice across teams in order to deliver 'best in class' relationship management to new and existing clients.</li><li>
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p></p><p><b>
Qualifications:</b></p><ul><li>
5-8 years of experience</li><li>
Previous banking experience</li><li>
Working within Commercial/Corporate banking is desirable.</li><li>
Experience in a Client Relationship role or client facing role.</li><li>
Sales, presentation and communication skills. Focus on first class service quality.</li><li>
Analytical and credit skills</li><li>
High level of self-motivation</li><li>
Knowledge of general banking processes, general understanding of commercial banking solutions</li><li>
Ability to build &amp; develop strong client relationships.</li><li>
Effective collaboration skills with Senior Relationship Managers and Commercial Banking partners</li><li>
Analytical and problem-solving skills.</li><li>
Proficiency with Microsoft and CRM applications</li></ul><p><b><br>
Education:</b></p><ul><li>
Bachelor's/University degree or equivalent experience</li></ul><p>
-</p><p><b>
Job Family Group:
</b></p>Commercial and Business Sales<p>
-</p><p><b>
Job Family:</b></p>
Relationship Management<p>
-</p><p><b>
Time Type:</b></p>
Full time<p>
-</p><p><b>
Most Relevant Skills
</b></p>Please see the requirements listed above.<p>
-</p><p><b>
Other Relevant Skills
</b></p>For complementary skills, please see above and/or contact the recruiter.<p>
-</p><p><i>
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p><p></p><p><i><br>
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i><i>Accessibility at Citi</i><i>.</i><br>
<br>
<i>View Citi&rsquo;s </i><i>EEO Policy Statement</i><i> and the </i><i>Know Your Rights</i><i> poster.</i></p></div>

Commercial Associate – AVP (UAE Nationals Only) - DUBAI

GENIE LTD DUBAI BRANCH REP OFFICE

<p><i><b>Role: Relationship Manager (Forex and CFD Brokers)</b></i></p><p><i><b>*Key Responsibilities:</b></i></p><ul><li>Build and maintain strong relationships with retail and institutional clients.</li><li>Onboard new clients and guide them through trading platforms (MT4/MT5, cTrader, etc.).</li><li>Educate clients on Forex/CFD products, margin/leverage, and risk management.</li><li>Liaise between clients and internal teams (sales, support, compliance, dealing desk).</li><li>Monitor client activity to identify upsell/cross-sell opportunities.</li><li>Ensure clients remain compliant with KYC/AML regulations.</li><li>Report market trends and competitor analysis to management.</li></ul><p>* Essential Skills &amp; Knowledge:</p><ul><li>Strong understanding of Forex and CFD instruments (majors, minors, indices, commodities, etc.).</li><li>Familiarity with trading platforms (MetaTrader 4/5, cTrader, WebTrader).</li><li>Awareness of spreads, swaps, slippage, execution types (STP, ECN, Market Maker).</li><li>Understanding of regulatory environments (CySEC, FCA, ASIC, etc.).</li><li>Strong interpersonal and communication skills.</li><li>Sales-driven mindset with a focus on long-term client satisfaction.</li></ul><p>* Qualifications (Typical):</p><ul><li>Bachelor&rsquo;s degree in Finance, Economics, Business, or related.</li><li>Prior experience with a Forex/CFD broker or financial institution.</li><li>Multilingual skills are a plus, especially for global clients.</li></ul><p>* Sample Resume Summary (If You're Applying):Relationship Manager &ndash; Forex &amp; CFD Industry Experienced Relationship Manager with 5+ years in the online trading industry, specializing in Forex and CFD products. Proven ability to build and maintain strong client relationships across international markets. Solid understanding of trading platforms (MT4/MT5), execution models, and regulatory frameworks (FCA, CySEC). Adept at onboarding, client education, and increasing client lifetime value through tailored account management.</p><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED6,000.00 per month</p>

Relationship Manager (Forex and CFD Brokers) for Irani National -Ladies Only

CMC Markets

<div><div>CMC Markets is seeking a talented and driven Institutional Account Manager to join our team and play a key role in managing and growing our institutional partnerships. In this role, you will act as the strategic lead for a portfolio of key accounts, combining strong relationship management with commercial insight to deliver long-term value for our partners and for CMC.</div><div></div><div>
You will be responsible for the development, direction, and retention of institutional clients, ensuring that CMC&rsquo;s systems, processes, and product offering are aligned with partner needs. From providing day-to-day support and resolving technical queries, through to driving business development initiatives, overseeing new client launches, and identifying cross-selling opportunities, you will be central to strengthening CMC&rsquo;s position as a premium provider in the market.</div><div></div><div>
This role is ideal for someone with proven experience in business development or relationship management within financial services, a strong understanding of CFDs, FX, and institutional trading technology (including MT4/MT5), and the ability to build trusted, commercially impactful client relationships. With a mix of strategic oversight and hands-on delivery, it offers the chance to work at the heart of a growing global business in a dynamic and fast-paced environment.</div><div></div><div>
ROLE AND RESPONSIBILITIES</div><ul><li><div>
Responsible for strategic development and creative direction of key accounts in conjunction with the broker and within CMC Markets</div></li><li><div>
Have full knowledge of CMC Markets systems (IBs, WLs, Direct API, ST and Iress) and processes and refine and development where necessary</div></li><li><div>
Demonstrate clear creative judgement whilst generating initiatives and ideas to grow the partners business (IB WL)</div></li><li><div>
Be in a position to accurately forecast new business potential as well as budgetary and operational requirements for each Institutional partnership in your portfolio.</div></li><li><div>
Working with other team members and internal contacts to ensure marketing activity whether between partners or Institutions and CMC retail is not conflicting</div></li><li><div>
Proactively respond to and manage urgent inbound broker queries professionally and efficiently.</div></li><li><div>
Escalate unresolved issues to 2nd Line IT support, the dealing desk and manage issues to their full resolution.</div></li><li><div>
Ensure compliance with all regulatory and legislative procedures including anti-money laundering and data protection.</div></li><li><div>
Demonstrate knowledge of the clients business model and act as their brand guardian within CMC Markets</div></li><li><div>
Work with the relevant team where required to drive technological advancement to ensure CMC Markets maintains its position as a premium provider.</div></li><li><div>
Assist Sales Institutional with the acquisition of new business where required in the form of attending meetings and developing written client materials</div></li><li><div>
Responsibility for collating client requirements and dictating partner direction for new client launches and ensuring projects are delivered correctly and on-time.</div></li><li><div>
Identify cross selling and commercial opportunities in order to maximise revenue</div></li><li><div>
Demonstrate a clear and through understanding of the financial status of your accounts and interpret trends in Management Information.</div></li><li><div>
Develop and ensure client retention and educational activities are deployed in order to maximise retention rates across your client portfolio</div></li><li><div>
Ensure a positive approach to challenge and provide open and honest feedback</div></li><li><div>
Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training</div></li><li><div>
When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high quality service that presents a professional and positive image of CMC Markets</div></li><li><div>
Take all reasonable steps to ensure appropriate confidentiality</div></li><li><div>
Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role.</div></li></ul><div></div><div>
KEY SKILLS AND EXPERIENCE</div><div></div><div>
Essential criteria</div><ul><li><div>
Proven Business Development/Relationship Management experience.</div></li><li><div>
Financial markets experience; knowledge and understanding of foreign exchange, CFDs, with additional knowledge of spread betting, shares dealing being an advantage</div></li><li><div>
MT4 and MT5 knowledge</div></li><li><div>
Able to work confidently to performance targets</div></li><li><div>
Strong communication skills (verbal and written) in both English and relevant regional language, with ability to liaise effectively at all levels</div></li><li><div>
Self-motivated and driven; able to act on own initiative</div></li><li><div>
Strong team player; able to assist, support and develop colleagues</div></li><li><div>
Professional approach and presentable appearance at all times</div></li></ul><div></div><div>
Desirable criteria</div><ul><li><div>
Proven sales track record in a financial sales environment</div></li><li><div>
Analytical abilities to collate and report relevant facts and figures</div></li><li><div>
Knowledge of, and a strong network in, specific industry segment and region</div></li><li><div>
Knowledge of automated trading solutions and API connectivity</div></li></ul><div></div><div>
CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.</div></div><div></div>

Institutional Relationship Manager

Commmunik Marketing Management

<p><b>Job Summary:</b></p><p>We are seeking a dynamic and customer-oriented <b>Relationship Officer</b> to join our team. The Relationship Officer will be responsible for building and maintaining strong relationships with clients, identifying their financial needs, and offering tailored solutions to help them achieve their goals. This role requires a proactive approach to customer service, sales, and client retention.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and manage a portfolio of clients to achieve assigned sales targets.</li><li>Build strong relationships with new and existing customers to ensure high levels of satisfaction and loyalty.</li><li>Promote and sell financial products and services such as savings accounts, loans, credit cards, and investment products.</li><li>Conduct regular follow-ups with clients to assess their changing needs and offer appropriate solutions.</li><li>Handle customer inquiries, resolve issues promptly, and ensure excellent customer service delivery.</li><li>Maintain accurate records of client interactions and transactions using CRM tools.</li><li>Identify opportunities for cross-selling and up-selling of products.</li><li>Work closely with internal departments (e.g., credit, operations) to ensure smooth processing of customer requests.</li><li>Keep up-to-date with market trends, competitors, and new product offerings.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary and performance-based incentives</li><li>Health and wellness benefits</li><li>Fixed Salary</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED5,000.00 per month</p>

Walk in interview- Relationship Officer

EXANTE

<div>
 <strong>
  Company &amp; Culture
  <br/>
  <br/>
 </strong>
 EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments including stocks, ETFs, bonds, futures, and options all within a single, multi-currency account.
 <br/>
 <br/>
 We cultivate a culture that transcends the ordinary, where rapid responses to market dynamics and proactive problem-solving are the norm. At EXANTE, the potential to make a meaningful impact is ever-present. Our team members continuously pursue personal and professional growth, empowered to spearhead change across people, processes, and products. True innovation stems from an insatiable desire for improvement, and everyone at EXANTE is committed to fostering this spirit and propelling the company into the future.
 <br/>
 <br/>
 As a rapidly expanding global firm with over 600 talented employees from 65 nationalities across 70 locations, we are a frontrunner in the financial sector. Our investment priorities are clear: We prioritize investing in our most valuable asset - our people. Join us in shaping the future of finance.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are expanding our Global Sales Force and seeking established Global Relationship Managers in various locations.
 <br/>
 <br/>
 The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures. He/She will be passionate about offering truly unlimited investment opportunities for existing clients and willing to prospect new markets and attract new clients.
 <br/>
 <br/>
 The candidate must have experience in business development and selling to HNWI, Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors.
 <br/>
 <br/>
 <strong>
  Reporting Line - Regional Head of Sales
  <br/>
  <br/>
 </strong>
 <strong>
  Worksite
 </strong>
 : Remote/ Hybrid/ On-site (options vary by location)
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Client Relationship Management:
 <br/>
 <br/>
 <ul>
  <li>
   Act as a liaison to top-tier clients, including premium retail and institutional clients, financial institutions, and high net-worth individuals.
  </li>
  <li>
   Provide solutions to client inquiries while complying with all company policies, practices, and procedures.
  </li>
  <li>
   Conduct regular meetings with clients to review their needs, goals, and satisfaction levels.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Business Development:
 <br/>
 <br/>
 <ul>
  <li>
   Identify opportunities to expand services and solutions to existing clients.
  </li>
  <li>
   Collaborate with the Regional Head, sales, and marketing teams to formulate strategies aimed at enhancing client relationships and supporting business development.
  </li>
  <li>
   Negotiate contracts and agreements to enhance business performance and client satisfaction.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Problem Management and Resolution:
 <br/>
 <br/>
 <ul>
  <li>
   Focus on managing wide-scale service issues and handling trade-related problems.
  </li>
  <li>
   Oversee trade and margin analysis, manage accounts and funding processes, and apply a strong understanding of cash markets, equities, and derivatives to support client needs.
  </li>
  <li>
   Address and resolve client issues promptly and effectively.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Strategic Planning:
 <br/>
 <br/>
 <ul>
  <li>
   Develop and implement strategic plans to enhance client relationships and achieve business objectives.
  </li>
  <li>
   Analyze market trends and client feedback to identify areas for improvement and innovation.
  </li>
  <li>
   Collaborate with internal teams to ensure alignment with client expectations and company goals.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Project Management:
 <br/>
 <br/>
 <ul>
  <li>
   Oversee the delivery of services and solutions to clients, ensuring timely and successful implementation.
  </li>
  <li>
   Work in cross-functional teams to address client issues and deliver exceptional service.
  </li>
  <li>
   Monitor projects' progress and report on key performance indicators (KPIs).
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Internal Coordination:
 <br/>
 <br/>
 <ul>
  <li>
   Coordinate with various internal departments, such as technical operations and programming, to analyze and escalate issues appropriately.
  </li>
  <li>
   Maintain detailed records of client interactions, contracts, and agreements.
  </li>
  <li>
   Prepare regular reports on client status, project progress, and business development activities.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   10+ years in a Sales role in the Financial Services/Investment industry
  </li>
  <li>
   A valid business contact network to build a sales pipeline (HNWI, Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors)
  </li>
  <li>
   Excellent knowledge of the securities market: stocks, ETFs, bonds, futures and options
  </li>
  <li>
   Proven experience in financial service sales and key account management providing solutions based on customer needs
  </li>
  <li>
   Strong understanding of international business practices and cultural sensitivities.
  </li>
  <li>
   *Motivation for Sales (Hunting and New Business development) and highly energetic with a good sense of priorities and time management
  </li>
  <li>
   Fluent English. Additional languages will be an asset
  </li>
  <li>
   Outstanding relationship-building skills
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Personality / Mindset
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Integrity &amp; loyalty
  </li>
  <li>
   Team player with advanced communication and collaboration skills
  </li>
  <li>
   A hands-on, can-do attitude - always looking for solutions and thinking out of the box
  </li>
  <li>
   Overachiever mentality
  </li>
  <li>
   Capability to work and succeed in the fast pace and ever-changing environment
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We Offer*
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary
  </li>
  <li>
   Corporate benefits (choose your preferred options)
  </li>
  <li>
   Truly inspiring culture, pleasant and informal work environment
  </li>
  <li>
   Ongoing education &amp; training programs
  </li>
  <li>
   Opportunity to network and connect in the Corporate Events
  </li>
  <li>
   Global career opportunities
  </li>
  <li>
   Benefits/perks vary depending on the nature of your employment with the company and the country where you work
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  A group of disruptive technology experts created EXANTE. With an impressive track record in the industry and knowledge of the markets, our systems are built to democratize access to global financial instruments for professional traders and institutional investors.
  <br/>
  <br/>
 </strong>
 <strong>
  Through our robust, cutting-edge trading platforms, you can offer clients access to comprehensive, global financial instruments and investment possibilities while keeping their data safe and private.
 </strong>
</div>


Global Relationship Manager

Infosys

<div><b>Role Information</b><div><div><div><b>
Role </b></div><div>Business Development Manager</div></div><br>
<div><div><b>
Role Designation </b></div><div>Business Development Manager/ Sales Manager<br>
Senior Business Development Manager/ Senior Sales Manager</div></div><br>
<div><div><b>
Career Stream </b></div><div>Global Markets</div></div><br>
<div><div><b>
Career Sub Stream </b></div><div>Sales</div></div><br>
<div><div>
</div></div><br>
<div><div><b>Reports to </b></div><div>Sales Head</div><h2 class="jobSectionHeader"><b>
Billable</b><b> Role (Y/N)</b></h2><div>
 N</div></div><br>
<div><div><b>
Supervises </b></div><div>Not specified</div><h2 class="jobSectionHeader"><b>
Billable Utilization
 </b></h2><div>NA</div></div><br>
<div><div><h2 class="jobSectionHeader"><b>
Financial Size
</b></h2><h2 class="jobSectionHeader"><b>(Revenue/ Budget/Span)</b></h2></div><div>
 2-3 New accounts (1-2 class A) per half<br>
US$ 1-2M per half</div><div><h2 class="jobSectionHeader"><b>
Incumbency
</b></h2><h2 class="jobSectionHeader"><b>(Single/ Multiple)</b></h2></div><div>
 Multiple</div></div><br>
<div><div><h2 class="jobSectionHeader"><b>
Team Size &amp; Dispersion</b></h2><h2 class="jobSectionHeader"><b>
(Direct &amp; Indirect reports, Single/ Multiple locations)</b></h2></div><div>
 TAL of 30-35 account; 7-10 being Class A/Must Win<br>
Number of Direct reports : 1-2</div><div><h2 class="jobSectionHeader"><b>
Location
</b></h2><h2 class="jobSectionHeader"><b>(Onsite/ Offshore)</b></h2></div><h2 class="jobSectionHeader"><b>
Onsite / Offshore</b></h2></div><div><h2 class="jobSectionHeader"><b><br>
</b></h2></div><br>
<div><h2 class="jobSectionHeader"><b>Operating Network </b><b>(Internal)</b></h2><h2 class="jobSectionHeader"><b>
Head of Sales, Account Development Specialist, All HBUs, IBU delivery, Finance, Legal, HR, CCD, IS, UPAMs, GEMs, DHs, IBU Heads, NBD team, HoS</b></h2></div><div><h2 class="jobSectionHeader"><b><br>
Operating Network </b><b>(External)</b></h2><h2 class="jobSectionHeader"><b>
Clients (CXOs, Business Leadership, IT Leadership and below, Procurement office, Client Audit and compliance), Alliance partners, other contractors at Client (direct competitors, other companies managing PMO, independent contractors etc.)</b></h2></div><br>
</div>
0<div><div><div>
Business Development Manager/ Sales Manager<br>
Senior Business Development Manager/ Senior Sales Manager</div></div><br>
<div><div>
Generate leads through &ndash; meetings / presentations at conferences, partner contacts, contacts in client organizations, news reports, analysts, and deal consultants. Do customer profiling, A/C Planning and set revenue / margin targets by services line at the account level. Create and / or edit messaging around Infosys services and solutions as is necessary. Identify and secure meetings with the right contacts in the client organization; Anchor meetings and pursue any opportunities generated with the help of pre-sales, partner units and external partners. Research and provide analysis on all key accounts to attain an understanding of needs, develop organization charts / structures for all key accounts. Identify the right team internally and for meetings, identify the right external partners (based on fitment, market presence, internal capabilities, and price and prospect preference), Provide intelligence on competition, Figure out the target price, help get the internal approvals, co-develop and provide inputs to model / solution and provide content as is necessary. Negotiate teaming agreements and prices with external partners. Negotiate MSA terms and conditions. Effectively handover the project to delivery for execution (in case of the won projects). Develops account plan, relationship map, Signs off on SOWs, submits invoices, follows up for payment release. Handover the account to the right person(mostly an EM) at the right time based on guidance from the manager WITH THE OBJECTIVE OF coming up with a winning strategy to meet A/C opening and revenue targets, penetrating the account by positioning Infosys strategically and as a trusted partner, develop a winning proposal, ensure a win and sufficient and necessary document to start the work, creating a pipeline of opportunities across the service mix, creating a long term relationship with the prospect and growing in the account as per 18 m plan and ensuring account is moved from &quot;hunt&quot; to &quot;farm&quot; mode WITHIN the assigned set of accounts and within organizational policies and guidelines.</div></div><br>
</div><br>
<b>
Educational Qualification and Experience Requirements</b><br>
<br>
20<div><div><div>
Business Development Manager/ Sales Manager<br>
Senior Business Development Manager/ Senior Sales Manager</div><div><b> Engineering Graduate</b></div><div><b> CA / Tier MBA*</b></div><div><b> Non Engineering Graduate</b></div><div><b> PhD</b></div></div><br>
<div><div><b>
Minimum No. of Years </b></div><div>11</div><div> 9</div><div><b> Career Stream </b></div><div>NA</div></div><br>
</div><ul><li><i>Categorized based on Infosys recognized list of colleges and courses
</i></li></ul><br>
<b>For Higher Proficiency </b>20<div><div><div><b>
Career Stream </b></div><div><b>Engineering Graduate</b></div><div><b> CA / Tier MBA*</b></div><div><b> Non Engineering Graduate</b></div><div><b> PhD</b></div></div><br>
<div><div><b>
Minimum No. of Years </b></div><div>14</div><div> 12</div><div> Global Markets</div><div> NA</div></div><br>
</div><br>
2<div><div><div>
Global Markets</div></div><br>
<div><div>
Knowledge of business processes of the client and the underlying Economics of the industry, competitive dynamics<br>
</div></div><br>
</div><br>
<div></div><b>Areas of Responsibility</b><br>
<ul><li><b>Business Planning &ndash; Organization / Unit Level</b></li></ul>
The Business Development Manager will provide revenue and profitability numbers for TAL accounts. S/He will market / segment analysis and needs / services / solutions identification to the HOS, <b>in order to</b> help setting revenue / margin goals at the unit level.<br>
<ul><li><b>Sales Planning and Review
</b></li></ul>The Business Development Manager will, for the assigned the target accounts(TAL) identified by HoS, do customer profiling, A/C Planning and set revenue / margin targets by services line at the account level, <b>in order to</b> come up with a winning strategy to meet A/C opening and revenue targets.<br>
<ul><li><b>Market Development</b></li></ul>
The Business Development Manager will persuade clients to provide and commit to industry wide reference, analyst references, case studies, joint webinars, and joint speaking engagements. S/He will provide input on specific events / sponsorships to corporate marketing. Create and / or edit messaging around Infosys services and solutions as is necessary, participate in events and conferences, identify new alliances, participate in joint alliance marketing events, and conferences <b>in order to</b> support revenue growth and increase ROI on events.<br>
<ul><li><b>Customer Prospecting</b></li></ul>
The Business Development Manager will identify the right contacts in the client organization, secure meeting with the clients concerned, set appropriate agenda (client context and pain points, industry / competitive context, Infosys value propositions, anchor meetings and pursue any opportunities generated with the help of pre-sales, partner units and external partners, research and provide analysis on all key accounts to attain an understanding of needs, develop organization charts / structures for all key accounts.<br>
<br>
The Business Development Manager will create a/c plan, enlist executive sponsorship, ensure active participation from HBUs / Partners concerned, provide account context (includes topics to avoid), allocate roles and responsibilities for ongoing client interactions, review meeting material <b>in order to</b> penetrate the account by positioning Infosys strategically and as a trusted partner. S/He generates leads through &ndash; meetings / presentations at conferences, partner contacts, contacts in client organizations, news reports, analysts, deal consultants, <b>in order to</b> create a pipeline of opportunities (unqualified pipeline).<br>
<ul><li><b>Opportunity Identification and Qualification</b></li></ul>
The Business Development Manager will identify the opportunities in the TAL and get them qualified for pursuit, create an opportunity plan for top opportunities, ensure alignment with appropriate partner units, exec sponsorships etc.<b> in order to</b> create a healthy pipeline across the service mix.<br>
<ul><li><b>Proposal Development</b></li></ul>
The Business Development Manager will identify the right team (with help of HoS, if required), right external partners (based on fitment, market presence, internal capabilities, price and prospect preference). S/He will provide intelligence on competition, Figure out the target price, help get the internal approvals, co-develop and provide inputs to the model / solution and provide content as is necessary <b>in order to</b> develop a winning proposal.<br>
<ul><li><b>Proposal Negotiation and Closure</b></li></ul>
The Business Development Manager will set up meeting with the prospect to present technical proposal, discuss the commercials, identify the right team for the meetings, negotiate commercials, get LOE / SOW, and upload the LOE/SOW in the system, <b>in order to</b> ensure a win and sufficient and necessary document to start the work and negotiate teaming agreements and prices with external partners <b>in order to</b> get the best price. S/He will unsure effective handover of the project to delivery for execution (in case of the won projects).<br>
<ul><li><b>Contracting and MSA</b></li></ul>
The Business Development Manager will identify &quot;MSA accounts&quot;, position Infosys as strategic partner with presenting value proposition and create environment for signing an MSA (e.g. empanelment.), negotiate MSA terms and conditions <b>in order to</b> create a long term relationship with the prospect.<br>
<ul><li><b>Account Planning and Review</b></li></ul>
The Business Development Manager will develop the Account Plan in conjunction with the other stakeholders (Service line mix, revenues, profitability.) S/He develops relationship map, market share analysis, owns, communicates and executes as per the A/c plan, and conducts periodic review of plan with higher Management <b>in order to</b> grow in the Account as per 18m plan.<br>
<ul><li><b>Account Mining</b></li></ul>
The Business Development Manager will identify the right contacts in the client organization, secure meeting with the clients concerned and sets appropriate agenda (client context and pain points, industry / competitive context, Infosys value propositions), anchor meetings and close any opportunities generated.<br>
S/He will ensure active participation from HBUs / partners concerned provides account context (including topics to avoid), allocates roles and responsibilities for ongoing client interactions, reviews meeting material, <b>in order to</b> grow the account by positioning Infosys strategically and as an existing trusted partner. Handover the account to the right person (mostly an EM) at the right time based on guidance from the manager <b>in order to</b> ensure account is moved from &quot;hunt&quot; to &quot;farm&quot; mode.<br>
<ul><li><b>Account Operations</b></li></ul>
The Business Development Manager will sign off on SOWs / Contracts and follow up with the client to sign SOWs and upload into OMS. S/He submits invoices to client periodically and resolves any disputed amounts invoiced, follows up with clients (at succeeding levels if necessary) for release of payments, identifies the right list of clients for CSAT and follows up with client if necessary for CSAT and ELF <b>in order to</b> minimize revenue leakage for services delivered and enhance client satisfaction.
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The Business Development Manager will (Cimba Related) engage in creation of company, opportunity, contacts, proposal, proposal number, ensure creation of OM; ensure opportunity is kept up to date in terms of profile, start date, value etc. Schedule top 10 opportunity, pipeline and account review with HoS on defined periodic basis <b>in order to</b> ensure discipline, availability of data (person independence), right projections at the org level and data driven decision making.<br>
<ul><li><b>Relationship Management</b></li></ul>
The Business Development Manager will handle customer complaints about project executions across IBU delivery and HBUs identify and recommend the right Infosys executives with whom the client can connect, set up meetings and set the right expectations. S/He recommends public engagements / conferences / Infosys events that the client and Infosys can jointly benefit from, gets the clients to participate in events and conferences of mutual benefit, sets up periodic reviews with important customer stakeholders per pre-agreed format, expectation setting with individual clients (who can be influenced) before the Account relationship review document is presented formally, publishing of action items and tracking to closure.<br>
3rd party: S/He develops relationship with third party vendors as is necessary.
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The Business Development Manager will (Within Infosys) collaborate with Delivery management (HBU &amp; IBU delivery), HoS, Finance / Legal and IBU Leadership to resolve escalations. S/He identifies and sells to Infosys executives the specific client they should connect with, prepares executive briefing documents. Coaches on high level messages that resonate with account context. S/He identifies the right speakers / hosts (including self if applicable- higher proficiency) at the conferences with whom the client can connect / address the audience, incorporates internal feedback on the relationship review document to be presented, allocates roles to Infosys participants in the review and track action items to closure, <b>in order to </b>ensure a delighted customer.<br>
<ul><li><b>People Management</b></li></ul>
The Business Development Manager will guide team members, career planning, mentoring, reviews, appraisals, salary input, promotion input, grievance handling, <b>in order to</b> ensure an engaged employee.<br>
<ul><li><b>Organization Initiatives</b></li></ul>
The Business Development Manager will take part in the organization level initiatives as guided by the manager <b>in order to</b> contribute to the growth / success of the organization.<br>
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<b>Knowledge, Skills required for the role</b><br>
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<b><i>Knowledge:</i></b> Knowledge of outsourcing business, cost and revenue drivers for an IT organization, Business case creation, Financial ratios and analysis (IRR, NPV, ROCE etc.), Statistical analysis (regression, correlation, mean, median, mode, frequency distributions), Presentation skills, knowledge of legal and contracting issues, develop a high level knowledge (including value proposition) of Infosys&rsquo; offerings.<br>
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<b><i>Skills:</i></b> Effective and structured communication skills (consultative skills when combined with business case creation above), conflict resolution / consensus building skills, problem solving skills, negotiation skills, Commercial Acumen, identification of political land, sense of humor, leadership and networking skills.<br>
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<b>Performance Measures</b><br>
<ul><li><b>Sales Planning and Review
</b></li></ul><ul><li>18 month Revenue</li><li>
Number of new A/Cs opened</li><li>
Profitability</li><li>
Service Line Mix</li></ul>
<ul><li><b>Market Development</b></li></ul>
Number of references provided<br>
<ul><li><b>Customer Prospecting</b></li></ul>
Unqualified Pipeline<br>
<ul><li><b>Opportunity Identification and Qualification</b></li></ul>
Qualified Pipeline<br>
<ul><li><b>Proposal Development</b></li></ul>
Win ratio<br>
<ul><li><b>Proposal Negotiation and Closure</b></li></ul><ul><li>
Win ratio</li><li>
Revenue at risk</li></ul>
<ul><li><b>Contracting and MSA</b></li></ul><ul><li>
Suggested - time to close MSA</li><li>
Ensuring MSAs are up to date</li></ul><br>
<ul><li><b>Account Planning and Review</b></li></ul><ul><li>
Account Revenue</li><li>
HBU Revenue mix</li><li>
Account margin</li><li>
Number of large deals</li><li>
Percentage of non-linear revenue</li></ul>
<ul><li><b>Account Mining</b></li></ul><ul><li>
Number of new buying centers</li><li>
$ From new buying centers</li><li>
Number of new service lines</li><li>
$ from new service lines</li></ul>
<ul><li><b>Account Operations</b></li></ul><ul><li>
RAR, DSO days</li><li>
CSAT Score</li><li>
ELF score</li><li>
Sales process compliance (percentage) - generated in Cimba</li></ul>
<ul><li><b>Relationship Management</b></li></ul><ul><li>
Number of client escalations</li><li>
Number of CXO meetings</li><li>
CSAT</li><li>
ELF scores</li></ul>
<ul><li><b>People Management</b></li></ul>
Score on 360-degree feedback<br>
<ul><li><b>Organization Initiatives</b></li></ul>
Number of organization level initiatives<br>
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<b>Additional Criteria for Higher Proficiency:</b><br>
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<b>Tasks</b>:
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Bigger portfolio, a team of ABDM/BDMs, Org level initiatives</div>

Business Development Manager - FS

HYM Investment Group

<p>We are looking for a dynamic, results-oriented <b>Sales Manager</b> to lead our <b>Project Sales Division</b> in the building materials industry. The ideal candidate will have proven leadership experience, in-depth knowledge of the construction sector, and a strong track record of driving sales growth while managing high-performing teams.</p><p><b>Key Responsibilities</b></p><p><b>1. Team Leadership &amp; Performance</b></p><ul><li>Lead, mentor, and inspire the sales team to achieve and exceed targets.</li><li>Set KPIs, track performance, and provide regular coaching and feedback.</li><li>Conduct training sessions to strengthen product expertise and negotiation skills.</li><li>Promote a culture of accountability, collaboration, and excellence.</li></ul><p><b>2. Sales Strategy &amp; Execution</b></p><ul><li>Develop and implement sales strategies to achieve revenue and growth objectives.</li><li>Monitor market trends, competitor activities, and client needs.</li><li>Oversee forecasting, budgeting, and pipeline management.</li></ul><p><b>3. Client Relationship Management</b></p><ul><li>Build and maintain strong relationships with contractors, developers, architects, and consultants.</li><li>Support the team in high-value negotiations and project closures.</li><li>Ensure client satisfaction through responsive service and support.</li></ul><p><b>4. Recruitment &amp; Development</b></p><ul><li>Recruit, onboard, and develop new sales professionals.</li><li>Encourage continuous learning and career advancement within the team.</li></ul><p><b>5. Business Development</b></p><ul><li>Identify and pursue new business opportunities in the construction and building materials sector.</li><li>Collaborate with marketing to generate leads and enhance brand visibility.</li><li>Work closely with operations and logistics to ensure smooth project execution.</li></ul><p><b>6. Sales Reporting &amp; Analytics</b></p><ul><li>Track and analyze sales performance to highlight risks and opportunities.</li><li>Maintain accurate CRM records and prepare reports for senior management.</li><li>Recommend corrective actions to improve sales effectiveness.</li></ul><p><b>Qualifications</b></p><ul><li>Proven experience as a Sales Manager or in a senior sales leadership role within the building materials/construction industry.</li><li>Strong background in project sales of tiles, marble, paints, lighting, sanitaryware, or related products.</li><li>Excellent leadership, communication, and relationship-building skills.</li><li>Proficiency in CRM systems and sales reporting tools.</li><li>Strong negotiation, problem-solving, and decision-making abilities.</li><li>Bachelor&rsquo;s degree in Business, Marketing, Civil Engineering, or related field (preferred).</li><li>Valid UAE driving license (preferred).</li></ul><p>Job Types: Full-time, Permanent</p><p>Application Question(s):</p><ul><li>Do you have experience in corporate sales of tiles, marble, LED installations, paints, and sanitary installations?</li></ul>

Sales Manager – Project Sales (Building Materials, Tiles)

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