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senior software engineer i account communications

Intercom

<div><div>Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey &ndash; from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.</div><div><h2 class="jobSectionHeader">
What's the opportunity?</h2>

We&rsquo;re seeking a transformational Solutions Engineering leader to lead our SE team within the EMEA region. You&rsquo;ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world&rsquo;s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.

This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You&rsquo;ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom&rsquo;s AI-first platform &ndash; be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.
<h2 class="jobSectionHeader">
What will I be doing?</h2>
<ul><li>Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.</li>
<li>Lead, coach, and scale a high-performing SE team across global regions and core verticals.</li>
<li>Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.</li>
<li>Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.</li>
<li>Serve as a trusted technical advisor and executive point of contact for large customers.</li>
<li>Partner closely with Sales, Product, Marketing, and R&amp;D to shape verticalized GTM motions and solution strategy.</li>
<li>Champion a customer-obsessed culture across the pre-sales journey &ndash; from outbound to implementation.</li>
<li>Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.</li>
<li>Build reusable, scalable solution frameworks, and industry-specific technical assets.</li>
<li>Advocate for customer needs and insights internally to influence product roadmap and prioritization.</li>
<li>Represent Intercom and the SE function externally through executive meetings and strategic events.</li>
<li>Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.</li>
</ul><h2 class="jobSectionHeader">What skills do I need?</h2>
<ul><li>5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.</li>
<li>Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.</li>
<li>Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.</li>
<li>Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.</li>
<li>Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.</li>
<li>A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth</li>
<li>Able to travel internationally on average once a month</li>
<li>Ability to flex working hours to partner with teams in US and APAC.</li>
<li>Excellent communication and presentation skills</li>
</ul>
#LI-Hybrid</div><div>
At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. 
 
Learn more about working at Fin and the benefits we offer at fin.ai/careers.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.</div></div>

Senior Manager, Solutions Engineering

Behavox

<div><h4 class="jobSectionHeader">About Behavox</h4>

Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world.

From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise.

Our approach is unique, and it's validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are.

We are looking for fearless innovators who have an insatiable appetite for building what no one has built before.

About the Role

Behavox's Strategic Account Managers own the full commercial relationship with some of the world's most complex and highly regulated financial institutions. This includes delivery outcomes, commercial performance, executive relationships, and long-term strategic growth across a portfolio of global banks, hedge funds, asset managers, and energy firms operating under the world's most demanding regulatory frameworks.

Clients in this portfolio are building or strengthening unified controls frameworks that bring together communications surveillance, trade surveillance, compliant archiving, and policy management into a single, defensible control system. The Strategic Account Manager's role is to understand where each client sits on that journey, ensure Behavox is delivering against their current needs, and position the platform to serve the full scope of their controls framework over time. This requires full end-to-end ownership of the relationship, delivery, health, satisfaction, retention, and growth for every account in the portfolio, operating with a high degree of autonomy on account strategy, renewals, escalations, and executive relationships.

The role requires the ability to think strategically and execute operationally, often in the same day. The Strategic Account Manager will own all renewals across the portfolio, build retention strategy, lead negotiations, and close; accurately forecast ARR churn risk and develop mitigation plans; drive inbound expansion deals independently in collaboration with Account Executives; and lead executive business reviews that are genuinely strategic: conversations about compliance posture, regulatory risk, control maturity, and platform value.

This is a hybrid position based out of our London office.

What You'll Bring
<ul>
<li>Enterprise compliance technology and unified controls frameworks. Deep working knowledge of how communications surveillance, trade surveillance, compliant archiving, and policy management converge into a single control system at regulated financial institutions; understands how clients evaluate and mature their compliance posture over time.</li>
<li>Financial services regulatory environment. Understands the regulatory obligations driving client demand, from communications monitoring requirements to trade reconstruction and archiving mandates, across global banking, hedge fund, asset management, and energy sectors.</li>
<li>Multi-stakeholder account management across regulated financial institutions. Navigates complex organizational structures involving Heads of Surveillance, compliance analysts, technology teams, and operations teams; manages both executive-level strategic relationships and working-level practitioner relationships simultaneously.</li>
<li>Commercial lifecycle management for enterprise SaaS. Owns the full renewal and expansion cycle: retention strategy, churn forecasting, negotiation, close, and pipeline development in partnership with Account Executives; understands how delivery health directly impacts commercial outcomes.</li>
<li>Escalation management and operational accountability. Owns ticket triage, escalation, and resolution end to end for the full portfolio; manages complex, multi-workstream escalations with minimal manager involvement; builds relationships with Product, Engineering, and Support counterparts to accelerate resolution.</li>
</ul>
What You'll Do
<ul>
<li>Account health monitoring and risk identification. Independently assesses account health and risk across commercial, operational, and relationship dimensions; surfaces risk early by reading ticket patterns, stakeholder signals, and adoption data as intelligence; builds intervention plans without manager direction.</li>
<li>Executive business review design and delivery. Designs and executes QBRs and EBRs for all accounts including executive-level engagement; leads conversations about compliance posture, regulatory risk, control maturity, and platform value rather than product update calls.</li>
<li>Renewal ownership and churn forecasting. Owns all renewals across the portfolio: builds retention strategy, leads negotiations, closes; accurately forecasts ARR churn risk and develops mitigation plans using account health data, stakeholder intelligence, and delivery performance indicators.</li>
<li>Expansion identification and commercial execution. Drives inbound expansion deals independently; collaborates with Account Executives per Unit of One model for strategic accounts; leads with value, not discount-first positioning; builds commercial plays grounded in customer intelligence.</li>
<li>Delivery follow-through and client communication ownership. Owns the client-facing narrative when delivery issues arise, ensuring commitments made to the client are tracked and fulfilled; translates technical or operational updates into language the client can act on; holds internal teams accountable through to confirmed resolution so the client has everything they need without chasing.</li>
</ul>
What We Offer
<ul><li>A truly global mission with a passionate community in locations all over the world 
</li>
<li>Huge impact and learning potential as our aspirations require bold innovation 
</li>
<li>Highly competitive compensation</li>
<li>Benefits include fully covered health coverage for employee and family 
</li>
<li>Generous time-off policy and flexible work schedule</li>
</ul>
About Our Process 

We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment. 
 
During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies. 
 
The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible.

Please note that:
<ul>
<li>We want to get to know you and have a genuine conversation, so the use of AI tools or assistance during live interviews is strictly prohibited and will result in immediate disqualification from the process</li>
<li>Interviews may be recorded for internal review purposes to ensure fairness and enable collaborative hiring discussions within the team.</li></ul></div>

Strategic Account Manager 3

Catapult Sports

<div>Senior Software Engineer (Java/Angular) 

Catapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athlete and team on earth. We don't just work in the sporting industry; we are actively changing it. Since 2006, our solutions have been leading the way in sports performance software, science, and data, in a world where 1% can literally mean the difference between winning and losing.

We work with over 5,000+ teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes' health, game-day readiness, and performance, as well as in-game tactics.
Catapult is a sports technology company that empowers professional teams to make data-driven decisions. We deliver health, performance, video, and AI insights from the locker room to competitive environments, ensuring every decision is an opportunity to gain an advantage, sharpen performance, and build lasting success.
<h3 class="jobSectionHeader">
WE WANT PEOPLE WHO ARE PASSIONATE ABOUT STATE OF THE ART TECHNOLOGY</h3>

We are looking for a talented and inquisitive Senior Software Engineer whose drive for learning and determination for continuous improvement aligns with our ambitious, fast-growing and transforming company.

Based in London, you will be a key player in designing, building, and evolving our web-based football analytics platform. Working across backend services and frontend UX/UI, you will contribute to a broad range of product capabilities that help professional football teams analyse and work with complex performance data in an intuitive and effective way.

As a Senior Software Engineer, you will take ownership of features from design through implementation and deployment, contribute to technical decisions, and continuously improve the quality of our code, architecture, and development practices. You will work closely with Product and other engineering teams to turn product requirements into reliable, high-quality software that delivers real value to our customers.
<h3 class="jobSectionHeader">
WHAT YOU'LL DO</h3>
<ul><li>Contribute substantially to the design, implementation and maintenance of efficient, reusable and reliable code to solve a variety of customers' needs while considering existing technology, architecture and processes</li>
<li>Help drive code quality, organisation and best practices throughout the entire development process and in coordination with team objectives</li>
<li>Actively participate in team engineering processes, design meetings and code reviews with the view of continuously lifting quality and improving</li>
<li>Contribute to our test strategy by helping define test cases, authoring unit tests and driving automation wherever appropriate</li>
Bring a growth mindset to every task <li>- sharing ideas and opinions with an attitude and appetite for improvement; the ability to challenge, pursue outcomes and take ownership of tasks in a collaborative environment</li>
</ul><h3 class="jobSectionHeader">WHAT YOU'LL NEED</h3>
<ul><li>7+ years of professional software engineering experience, designing, building, and operating production grade applications and services</li>
<li>Strong experience with Java / Spring Boot and a modern JavaScript / TypeScript framework such as Angular or React</li>
<li>Experience with Kotlin is a plus, but not required</li>
<li>Strong experience with PostgreSQL, including data modelling, query design, and performance optimization</li>
<li>Strong understanding of API design, distributed systems, and client server architectures</li>
<li>Experience with automated testing, continuous integration, continuous deployment, and release automation</li>
<li>Ability to take ownership of features and technical solutions from architecture and implementation through to production and ongoing operation</li>
<li>Knowledge of Capacitor, Electron, RxDB, or offline capable application development is a plus</li>
</ul><h3 class="jobSectionHeader">WHAT YOUR SUCCESS WILL LOOK LIKE</h3>
<ul><li>In 6 months: You'll be confidently delivering features across our web analytics platform, contributing across backend services and frontend UX/UI implementation, and shipping high-quality production changes that create real value for our customers.</li>
<li>In 12 months: You'll be owning significant features and parts of the platform end to end, leading their technical design and implementation across backend and frontend, and helping shape how our architecture and engineering practices evolve as the product grows.</li>
</ul>
WHY CATAPULT?
<ul>
<li>We have amazing people. We promise you'll work with some of the most ambitious, intelligent people in an exciting industry, and do some of the best work of your life.</li>
<li>We encourage our people to engage in constructive, open, and honest communication to make Catapult extraordinary.</li>
<li>We work in a collaborative yet challenging environment to consistently improve our performance, which in turn impacts our customers' performance.</li>
<li>Our workforce spans more than 20 countries. You'll have the opportunity to work with people from multiple nationalities and cultures, and to build your global awareness.
</li><li>We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to improve. There is an unlimited opportunity to grow, do more, and do better.</li>
</ul>
Whether you're interested in sports or not, you'll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet!

Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend only to apply when they check every box. So if you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance. Our priority is to find the brightest talent who can add to our team culture, actively contribute, and be excited about what they do.

All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role.</div>

Senior Software Engineer

Clearwater Analytics (CWAN)

<div>Job Summary: 
We are seeking a skilled and motivated Senior Software Engineer to join our dynamic team at CWAN. The role joins our Beacon Core Engineering team. The Core team develops large part of Beacon Cloud, just above the Platform abstraction. It deals with the developer tools (SDLC) that we offer to clients and use internally - IDE including Cline integration, Code Review, Test Framework, Release process; also runtime execution - batch scheduler, super computer scheduler, containerization, coding libraries - dependency graph and deal model used by the financial layer and clients directly.
In this role, you will be responsible for designing, building, deploying, and maintaining high-quality code while collaborating with cross-functional teams to enhance our software offerings. This position is ideal for an engineer who is driven by client satisfaction and has a strong commitment to continuous learning and improvement. We use AI agents to speed up development safely and at same time help clients achieve the same. 
Responsibilities<ul><li>
Design, build, deploy, and maintain quality code that is simple, well-structured, clear, and well-tested.</li><li>
Use AI agents to speed up development and advise others how to use them safely, both clients and internally.</li><li>
Break down and solve complex problems efficiently, utilizing research and collaboration as needed.</li><li>
Communicate effectively across various mediums, with different audiences, and at appropriate times.</li><li>
Implement and maintain multiple levels of automated testing (e.g., unit, integration, contract, end-to-end).</li><li>
Mentor new and less-experienced team members, sharing knowledge and best practices.</li><li>
Lead design and feature discussions, advocating for enhancements in software performance, scalability, reliability, and security.</li><li>
Coordinate with cross-functional teams to ensure successful integration of software applications.</li><li>
Troubleshoot and resolve production incidents promptly and effectively.</li><li>
Understand customer needs and address issues with empathy and a sense of urgency.</li><li>
Undertake any other reasonable activities required by management.</li></ul> 
Required Skills<ul><li>
Excellent proficiency in Python</li><li>
Experience with TypeScript or Javascript, and Rust would be a strong plus</li><li>
Familiarity with C++ is a plus.</li><li>
Experience in Financial domain is a plus.</li><li>
Strong command of a typed, object-oriented programming language.</li><li>
Deep knowledge of software methodologies, tools, and common architectural patterns.</li><li>
Passion for working in a software-as-a-service environment.</li><li>
Strong focus on client satisfaction and user experience.</li><li>
Excellent teamwork and collaboration skills.</li><li>
Ability to manage time effectively and deliver results within deadlines.</li><li>
Commitment to continuous learning and professional development.</li><li>
Exceptional analytical and problem-solving skills.</li><li>
Proficient in Microsoft Office and other essential computer applications.</li><li>
Attention to detail and strong documentation capabilities.</li><li>
Outstanding verbal and written communication skills.</li><li>
Strong organizational and interpersonal skills.</li></ul> 
Education and Experience:<ul><li>
Degree in Computer Science or related field.</li><li>
5+ years of software development experience using Python or any other OOP languages.</li></ul></div>

Senior Software Development Engineer

International SOS

<div>
 
 About The Role
 
 
 
 We are looking for an experienced Senior Machine Learning Engineer to join our Product team, in Chiswick, West London,
 
 
 You will be responsible for building production-grade AI capabilities across the platform&rsquo;s generative and agentic paradigms &ndash; from retrieval-augmented knowledge assistants and context-aware responses to multi-step agent workflows. The role combines strong machine learning and software engineering skills to deliver grounded, governed, and scalable solutions that move from Lab prototype to Factory production.
 
 
 This is an excellent opportunity for an experienced engineer, looking for their next move in a global organization.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Design and implement ML, generative, and agentic AI solutions &mdash; RAG pipelines, prompt workflows, tool-calling agents, and predictive models
 </li>
 <li>
 Build grounded retrieval over enterprise knowledge with source citation and tenant isolation
 </li>
 <li>
 Integrate models via the model gateway, applying guardrails, PII redaction, and content safety on every request
 </li>
 <li>
 Develop and maintain agent orchestration, memory, and human-in-the-loop escalation paths
 </li>
 <li>
 Perform data preprocessing, feature engineering, prompt design, and evaluation using enterprise datasets
 </li>
 <li>
 Deploy solutions through MLOps/LLMOps pipelines with monitoring, evaluations, and SLAs
 </li>
 <li>
 Optimise models and prompts for accuracy, latency, cost, and groundedness
 </li>
 <li>
 Run experiments, track metrics against golden sets, and iterate to improve quality
 </li>
 <li>
 Collaborate with AIOps and Security to integrate solutions into CI/CD and production monitoring
 </li>
 <li>
 Support responsible-AI practices, model cards, and version control for every release
 
 
 </li>
 </ul>
 
 About You
 
 
 
 6+ years in AI/ML engineering or applied machine learning
 
 
 Strong Python skills with scikit-learn, TensorFlow, PyTorch, or XGBoost, plus experience with LLM frameworks (LangChain/LangGraph) and RAG
 
 
 Experience with cloud AI services (AWS Bedrock/SageMaker, Azure, or GCP) and vector stores
 
 
 Proficiency in SQL and working with data warehouses/lakes and embeddings
 
 
 Familiarity with MLOps/LLMOps, containerisation (Kubernetes), and CI/CD
 
 
 Understanding of prompt engineering, evaluation harnesses, and guardrails
 
 
 Strong grasp of ML theory, software engineering practices, and version control (Git)
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary and incentive scheme
 </li>
 <li>
 Warm, supportive, and open company culture
 </li>
 <li>
 An opportunity to thrive in a global environment
 </li>
 <li>
 Hybrid working: 3 days in the office
 </li>
 <li>
 Birthday holiday and option to purchase additional annual leave
 </li>
 <li>
 Comprehensive Benefits Package: Private Pension, Private Medical Insurance, Life Assurance and more
 </li>
 </ul>
</div>

Senior Machine Learning Engineer

Barclays

<div><div>Date live: 25/08/2026
 Business Area: Chief Technology Office
 Area of Expertise: Technology
 Contract: Permanent
 Reference Code: JR-0000125259</div></div>
 <div>Join Barclays as a Senior AI Platform Engineer, where you will lead the design, delivery, and operational excellence of our enterprise AI infrastructure. You will own the engineering quality and technical direction across core platform subsystems including the AI Gateway, inference routing, guardrails, and observability - ensuring they are secure, scalable, and production-grade.
This role combines technical leadership with hands-on delivery. You will drive execution across workstreams, set engineering standards, remove blockers for the team, and coach engineers to grow their skills and autonomy.
To be successful as a Senior AI Platform Engineer, you must have the following essential skills;
<ul><li>Platform/infra architecture at enterprise scale &mdash; distributed systems, active-active, failover patterns</li>
<li>Expert Python (FastAPI/async) or Go/Java &mdash; high-throughput, low-latency production systems</li>
<li>Deep AWS/EKS/Envoy &mdash; Bedrock, IAM, Aurora, CloudFormation, GPU scheduling, multi-tenancy, service mesh (Istio), envoy</li>
<li>GenAI/Agentic AI &mdash; LangGraph/LangChain or Google ADK, MCP/A2A protocols, prompt engineering, RAG, vLLM serving</li>
</ul>Some other highly valued skills may include;
<ul><li>AI safety/guardrails &mdash; prompt injection detection, PII redaction, content filtering</li>
<li>AI security frameworks &mdash; NIST AI RMF, MITRE ATLAS, OWASP LLM Top 10</li>
<li>Envoy Proxy (xDS API, WASM filters, AI Gateway extensions)</li>
<li>Financial services background &mdash; regulatory, data residency, compliance</li>
</ul>You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills
Location is London
Purpose of the role
To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.
Accountabilities
<ul><li>Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.</li>
<li>Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.</li>
<li>Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.</li>
<li>Stay informed of industry technology trends and innovations and actively contribute to the organization&rsquo;s technology communities to foster a culture of technical excellence and growth.</li>
<li>Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.</li>
<li>Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.</li>
</ul>Vice President Expectations
<ul><li>To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..</li>
<li>If managing a team, they define jobs and responsibilities, planning for the department&rsquo;s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..</li>
<li>If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L &ndash; Listen and be authentic, E &ndash; Energise and inspire, A &ndash; Align across the enterprise, D &ndash; Develop others..</li>
<li>OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..</li>
<li>Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.</li>
<li>Manage and mitigate risks through assessment, in support of the control and governance agenda.</li>
<li>Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.</li>
<li>Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.</li>
<li>Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.</li>
<li>Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.</li>
<li>Adopt and include the outcomes of extensive research in problem solving processes.</li>
<li>Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.</li>
</ul>All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship &ndash; our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset &ndash; to Empower, Challenge and Drive &ndash; the operating manual for how we behave.</div>

Senior AI Platform Engineer

Chainguard

<div><div>Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. 
 
Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.
 
 
Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.</div><div>
<div>
<div><div>The role, in a nutshell:

As a Senior Solutions Architect, you will be part of the Professional Services team within Customer Success, working in direct partnership with our customers. In this role, you will lead implementations and empower customers to use Chainguard in order to build secure software. You will embody our company value, &quot;We are customer obsessed&quot; by ensuring the customers are our top priority in the implementation and onboarding lifecycle. As the closest technical team member in contact with our customers, you not only are the &quot;face of Chainguard&quot; to our end users, you will have an opportunity to directly collaborate and innovate with the product and engineering team to ensure we are supporting and continuing to build solutions that our customers love.

What you'll do:
<ul>
<li>Lead technical implementations and drive adoption of Chainguard images, helping customers build securely with open source software across their organization</li>
<li>Partner with the account team (AEs, SEs, CSMs, and Support) to understand customer vision, pain points, and proposed solution in order to drive account level strategies, value realization, and retention/growth</li>
<li>Ensure Chainguard Images are of highest quality - acting as &quot;customer zero&quot; - testing, documenting, and ensuring a smooth customer onboarding experience</li>
<li>Partner with our Product and Engineering teams to convey customer requirements and determine the right prioritization for image build</li>
<li>Maintain appropriate account level architecture and share best practices and lessons learned across the organization</li>
<li>Be a team player - collaborate, teach, and learn from the Chainguard team</li>
</ul>
What we're looking for:
<ul>
<li>8+ years of experience developing high performance multi-tier applications. Strong experience in Kubernetes and Containers</li>
<li>Ability to communicate technical information in highly technical and non-technical ways depending on the audience, which includes various personas, such as engineers to executives</li>
<li>Continuous learner who has a strong intellectual drive for excellence and the desire to develop solutions to complex problems</li>
<li>At least a Bachelor's Degree with a focus in Computer Science, Software Engineering, Information Technology</li>
<li>Strong working experience with software development processes, practices, and software engineering design concepts</li>
<li>Ability to work effectively with cross functional engineering teams and business partners</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to travel up to 15% of the time</li></ul></div> 
</div> 
</div></div><div><h3 class="jobSectionHeader">About Us</h3>

We live and breathe our company values:
<ul>
<li>We are customer obsessed &mdash; We focus on delivering solutions to our customers that create value and make their lives better.</li>
<li>We have a bias for intentional action &mdash; We prioritize, plan, try things, and fail fast.</li>
<li>We don't take ourselves too seriously (but we do serious work) &mdash; We are solving an important problem which takes focus, but we also like to enjoy the journey.</li>
<li>We trust each other and assume good intentions &mdash; We're transparent with decisions to empower team members to make well informed decisions.</li>
</ul>
A few of the benefits we offer:
<ul>
<li>Flexible &amp; Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.</li>
<li>Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).</li>
<li>100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.</li>
<li><ul><li>Flexible Time Off: Take the time you need &ndash; to do our best work, we need to recharge and reset.</li></ul></li>
<li>18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.</li>
</ul>
If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring &quot;Chainguardians&quot; with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice.

&copy;2026 Chainguard. All Rights Reserved.</div></div>

Senior Solutions Architect - EMEA (Professional Services)

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