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MULTINET PAKISTAN PVT LTD

<p>To Troubleshoot and resolve customer problems on Multinet products and solutions.</p><p>&#61672;	Maintain high customer satisfaction throughout the process from the first call to complete problem resolution and provide ticket number for future reference.</p><p>&#61672;	Must be well&ndash;organized, able to work with minimum supervision, and able to interact professionally with customers.</p><p>&#61672;	Must have the ability to manage customer expectations, prioritize work while multitasking.</p><p>&#61672;	Provide technical support on phone for Support/Service requests. Provide phone assistance to our customers on the provision of customer services.</p><p>&#61672;	Entertain the customer queries and provide direct technical support to the customer base on the operation, troubleshooting, installation of CPE (customer premises equipment) and other products.</p><p>&#61672;	Respond to customer (internal and external) inquiries concerning customer complaints (Support / Service) request and improves the overall functionality of provided services and related CPE (vendor equipment).</p><p>&#61672;	To document and log all customer contacts/ queries into the support database.</p><p>&#61672;	Prepare and deliver documentation of problem description and findings to appropriate escalation point. (Example: Log complaints highlight and escalate to concern).</p><p>&#61672;	Take ownership of and solve increasingly complex customer issues in line with support process and policy and ensuring customer satisfaction.</p><p>&#61672;	Call handling: log and qualify issues, priorities severity, identify and communicate action plan.</p><p>&#61672;	Diagnosis: analyze the issue, using sophisticated tools, own knowledge, and where appropriate liaise with others to identify the cause and solution for the issue</p><p>&#61672;	Solution: communicate the solution to the client and Multinet team and agree on an action plan.</p><p>&#61672;	Complain ticket assign to different departments.</p><p>Requirements:</p><p>&#61672;	Technical Degree B.E/B.S in Telecom/Electronics/Computer Science</p><p>&#61672;	Ability to work under pressure in a fast pace work environment.</p><p>&#61672;	Ability to solve issues and maintain positive relationships with clients and teams.</p><p>&#61672;	Ability to effectively manage time, establishes priorities and handles multiple tasks.</p><p>&#61672;	Ability to get along with others, be punctual, and follow instructions.</p><p>&#61672;	Ability to follow company policies and procedures.</p><p>Job Types: Full-time, Fresher</p><p>Pay: From Rs55,000.00 per month</p><p>Work Location: In person</p>

Online Technical Support Engineer

Halan Microfinance Bank

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  To provide backend technical support for the Core Banking System (CBS), ensuring its seamless operation, optimal performance, and timely resolution of technical issues. The role involves close coordination with internal teams and external vendors to maintain the stability, reliability, and integrity of CBS and all its integrated services.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Business Administration, or a related field.
  </li>
  <li>
   3&ndash;5 years of technical support experience, preferably in banking or financial services.
  </li>
  <li>
   Certifications in CBS platforms or IT service management are preferred.
  </li>
  <li>
   Hands-on experience with Core Banking Systems along with strong understanding of backend operations, SQL databases, batch processing, and system integrations.
  </li>
  <li>
   Familiarity with ITIL practices and incident/change management tools.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Monitor and support Core Banking System (CBS) operations to ensure high availability, stability, and performance.
  </li>
  <li>
   Troubleshoot and resolve CBS-related issues, coordinating with vendors and internal IT teams for timely resolution and upgrades.
  </li>
  <li>
   Manage user roles, access controls, and system security in line with IT and audit policies.
  </li>
  <li>
   Perform daily health checks, log reviews, and ensure smooth execution of EOD/EOM/EOY processes.
  </li>
  <li>
   Maintain system documentation, incident logs, and SOPs for operational continuity and audit compliance.
  </li>
  <li>
   Support CBS enhancements, testing, and deployment of new modules or features.
  </li>
  <li>
   Ensure data integrity, backup validation, and disaster recovery preparedness.
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Technical Support Officer

Mashreq

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  The Head of Database &amp; Infra Support is responsible for overseeing the management and strategic direction of the Pakistan DRB&rsquo;s database and infrastructure support services. This role ensures the stability, integrity, and efficient operation of the bank's IT infrastructure that supports core functions of the bank in coordination and guidance from Mashreq&rsquo;s Group Infrastructure.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key result Areas:
  </strong>
 </p>
 <ul>
  <li>
   Lead the database and infrastructure support teams to provide high-quality service delivery, ensuring systems are robust, scalable, and secure.
  </li>
  <li>
   Develop and implement strategies for database management, data security, and infrastructure support.
  </li>
  <li>
   Collaborate with key stakeholders to align infrastructure support services with business objectives.
  </li>
  <li>
   Manage vendor relationships and negotiate contracts to ensure cost-effective services.
  </li>
  <li>
   Oversee the design and implementation of new database and infrastructure projects.
  </li>
  <li>
   Ensure compliance with all relevant regulations and standards.
  </li>
  <li>
   Provide leadership and guidance to the team, fostering a culture of continuous improvement and innovation.
  </li>
  <li>
   Maintain systems in adherence with the audit and compliance requirements.
  </li>
  <li>
   Lead and manage the technical team supporting database and Operating System platforms.
  </li>
  <li>
   Ensure service stability, uptime of the systems under the portfolio as per the agreed SLA.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Knowledge, Skills and Experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's or master's degree in computer science, Information Technology, or a related field.
  </li>
  <li>
   Extensive experience in database management and IT infrastructure support.
  </li>
  <li>
   Strong leadership skills with the ability to manage and develop a high-performing team.
  </li>
  <li>
   Excellent communication and negotiation skills.
  </li>
  <li>
   Proven track record of managing complex IT projects and delivering results.
  </li>
  <li>
   15+ years in Infra technology and SDLC experience out of which 10+ years in cloud &amp; infrastructure engineering and operations.
  </li>
 </ul>
</div>


Senior Manager Database & Infra support Technology (Mashreq Digital Bank Pakistan)

ROZEE.PK

<div><div><div><div><b>A.</b> <b>Background</b></div><br>
<div></div><p>The United Nations Human Settlements Programme (UN-Habitat) is mandated by the UN General Assembly to promote socially and environmentally sustainable communities, towns and cities with the goal of providing adequate shelter for all. UN-Habitat has been a partner with the number of ministries at national and provincial level, development partners, civil society organizations and academia.</p><br>
<p>
</p><p>UN-Habitat is implementing a project in the five cities (Haripur, Kohat, Peshawar, Karachi and Quetta) with Afghan refugee&rsquo;s concentration to empower and support both communities in selected settlements by promoting inclusive and sustainable urban development that prioritizes issues relating to housing and overcrowding, tenure insecurity, infrastructure, basic services and living conditions, economic opportunities, social cohesion and integration and improved living conditions, including preventing gender-based violence.</p>
<p>
As part of much broader slum upgrading agenda with a broad array of activities, the project will realise between 15-20 infrastructure projects with an average value of $ 150,000 &ndash; 200,000 through competitively selected contractors in Karachi. The coordination of the project is through a Chief Technical Adviser and a Deputy Programme Manager based in Islamabad, and the Karachi Provincial Coordinator. This Senior Engineer will report to the Karachi Provincial Coordinator for all issues of work planning and coordination. For technical approvals (engineering and procurement), the Senior Engineer will be overseen by the Deputy Programme Manager. One or more field engineer support the Senior Engineer. Consulting Engineers may be contracted for specific projects.
</p><p><b>Expected Results of the assignment
</b></p><div>The Senior Engineer shall coordinate and deliver technical support to the Karachi provincial office team, supporting the satisfactory delivery of project results through sound engineering advice and effective work planning.</div>
<div>
The Senior Engineer will support the planning and delivery of all infrastructure works required for the Karachi project area, i.e. the delivery of infrastructure design, supervision of architecture-related projects, civil works, ensuring disaster risk reduction, climate change adaptation, environmental sustainability.</div>
<div>
The Senior Engineer will offer technical assistance and guidance to field engineers in assessment, planning, design, implementation, and monitoring to the project team, implementing partners, and commercial contractors in the target settlements.</div>
<div>
The Senior Engineer will ensure compliance to project requirements, standards, laws and bylaws of all infrastructure and building works produced under the project and will ensure that non-compliant engineering documents and works are rejected or corrected, under the supervision of the DPM.
</div><div><b>B. Duties and Responsibilities</b></div>
<div>Under the guidance of Chief Technical Advisor and supervision of Deputy Programme Manager (DPM) the incumbent will have the following duties and responsibilities:</div>
<ul>
<li>Draft and monitor adequate, rolling work planning for the required engineering services needed for the provincial project implementation programme.</li>
<li>Reverify the technical viability of the Strategic Settlement Plans (SSP) and translate them into the engineering project to improve connectivity, environment, access to green public spaces and community infrastructures and identify opportunities for improved connectivity and service delivery.</li>
<li>Assess basic services, housing, and community infrastructures, to identify challenges and opportunities for improvement, including the potential for improved connectivity and service delivery quality. Support the participatory mapping process of targeted slum settlements,</li>
<li>Prepare, review, and monitor works-specific work plans, project schedules, and technical deliverables to ensure timely and quality implementation of activities, while continuously analyzing progress, identifying technical issues, and implementing corrective actions as needed.</li>
<li>Coordinate the preparations of all scope of works documents for infrastructure work planning, in view of coherence and compliance to settlement plans, necessary laws, bylaws and standards, conditions of statutory approvals, and internal standards and budgets.</li>
<li>Oversee the production of required engineering packages through all inhouse capacity and recruited consultants, as required.
</li><li>Coordinate the preparation and verification of designs, drawings, cost estimates, and Bills of Quantities (BoQs) for construction, or rehabilitation, ensuring that quantities, estimates, and specifications are accurate and comply with applicable standards.</li>
<li>Coordinate with design consultants, architects and engineering teams working with UN-Habitat, implementing partners including contractors and provide advice and guidance to work toward achieving the project objectives.
</li><li>Ensure final internal approvals as per project SOP of all relevant documents.</li>
<li>Coordinate and support the bidding process, review tender documents, and evaluate contractors&rsquo; capacity for work.</li>
<li>Establish systems to monitor and supervise construction and rehabilitation activities, preparing Interim/final Payment Certificated of contractors, processing variation orders or adjustments necessitated by site conditions. Issues substantial completion and taking over certificates.
</li><li>Supervise field implementation, ensuring adherence to approved designs, drawings, and quality standards; verify material testing and compliance with construction specifications.</li>
<li>Oversee environmental and occupational safety measures at worksites, including safe disposal of waste and enforcement of safety practices for workers.</li>
<li>Provide feedback to the provincial manager and the supervisor on complaints, grievances, and other matters of feedback and concerns from stakeholders.
</li><li>Provide detailed inputs in the required projects reports.
</li></ul><ul><li> Engage and coordinate closely with city- and provincial-government line departments and public utility companies regarding the extension of public services (water, waste management, gas, electricity, roads, drainage and sanitation infrastructure) to slum communities, and support efforts to improve access and quality for these communities.</li></ul>
<ul>
<li>Organize and conduct training sessions and workshops; and provide backstopping for integrated implementation of project activities.</li>
<li>Represent UN-Habitat in relevant coordination meetings and technical forums.</li>
<li>Undertake field travel as required and perform any other duties assigned by the supervisor.</li></ul><br>
<p></p>
<div><b>C.</b> <b>Competencies
</b></div><div><b>Corporate Competencies</b><b>:</b></div>
<div>
q Promotes UN&rsquo;s values and ethical standards (tolerance, integrity, respect, results orientation, impartiality)</div>
<div>
q Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability</div><br>
<div></div>
<div><b>
Knowledge Management and Learning</b></div>
<div>
q Actively works towards continuing personal learning and development.</div>
<div>
q Excellent communication and interpersonal skills (written and oral)</div>
<div>
q Ability to work under pressure and difficult conditions and to work with minimal supervision
</div><div>q Sensitivity to and responsiveness to all partners,
</div><div>q Respectful and helpful relations with all UN staff
</div><div><b>D.</b><b> </b><b>Required Qualifications</b></div>
<div>Education and qualifications:</div>
<ul><li> Bachelor&rsquo;s degree in civil engineering from HEC recognized institution
</li></ul><ul><li> Proof of registration with Pakistan Engineering Council as a registered or professional engineer
</li></ul><div>Experience:</div>
<ul><li> Minimum six (6) years relevant work experience in construction management, WASH, Solid Waste Management, emergency, and post-disaster work.
</li></ul><ul><li> Should have a good command on AutoCAD and other relevant tools/software and knowledge on construction material and workmanship quality control.</li></ul>
<ul><li> Knowledge of Government systems and familiar with government construction guidelines and standards are advantage.</li></ul>
<ul><li> Experience in managing, monitoring and evaluating projects and training of local human resources.</li></ul>
<div>Language:</div>
<ul><li> Fluency in English as well as the national language of the country (both oral and written) is required. Knowledge of another UN official language is an advantage.</li></ul>
<div>Other skills:</div>
<ul><li> Commitment to beneficiary accountability and humanitarian ethics.
</li></ul><ul><li> Knowledge of UN rules and regulations is an advantage.</li></ul>
<ul><li> Proficient in basic applications such as Word, Excel, Email, Internet, Microsoft Teams, etc.</li></ul><br>
<br>
<br>
</div><div></div><div><h4 class="jobSectionHeader"><b>TOTAL POSITIONS</b></h4>
<p>1</p>
<h4 class="jobSectionHeader"><b>POSTED ON</b></h4>
<p>November 20, 2025</p>
<h4 class="jobSectionHeader"><b>EXPIRY DATE</b></h4>
<p>December 5, 2025</p>
<h4 class="jobSectionHeader"><b>BUSINESS</b></h4>
<p>UN-HABITAT</p>
<h4 class="jobSectionHeader"><b>CATEGORY</b></h4>
<p>Field Operations</p>
<h4 class="jobSectionHeader"><b>JOB TYPE</b></h4>
<p>Full Time/Permanent</p>
<h4 class="jobSectionHeader"><b>MINIMUM EDUCATION</b></h4>
<p>Bachelors
</p><h4 class="jobSectionHeader"><b>CAREER LEVEL</b></h4>
<p>LICA-7 (equivalent to GS-7)
</p><h4 class="jobSectionHeader"><b>MINIMUM EXPERIENCE</b></h4>
<p>6 Years</p></div></div></div>

SENIOR ENGINEER

<div>
 Job Purpose  The Head of Database &amp; Infra Support is responsible for overseeing the management and strategic direction of the Pakistan DRB&rsquo;s database and infrastructure support services. This role ensures the stability, integrity, and efficient operation of the bank's IT infrastructure that supports core functions of the bank in coordination and guidance from Mashreq&rsquo;s Group Infrastructure. Key result Areas  Lead the database and infrastructure support teams to provide high-quality service delivery, ensuring systems are robust, scalable, and secure.Develop and implement strategies for database management, data security, and infrastructure support.Collaborate with key stakeholders to align infrastructure support services with business objectives.Manage vendor relationships and negotiate contracts to ensure cost-effective services.Oversee the design and implementation of new database and infrastructure projects.Ensure compliance with all relevant regulations and standards.Provide leadership and guidance to the team, fostering a culture of continuous improvement and innovation.Maintain systems in adherence with the audit and compliance requirementsLead and manage the technical team supporting database and Operating System platformsEnsure service stability, uptime of the systems under the portfolio as per the agreed SLA. Knowledge, Skills and Experience  Bachelor's or master's degree in computer science, Information Technology, or a related field.Extensive experience in database management and IT infrastructure support.Strong leadership skills with the ability to manage and develop a high-performing team.Excellent communication and negotiation skills.Proven track record of managing complex IT projects and delivering results.15+ years in Infra technology and SDLC experience out of which 10+ years in cloud &amp; infrastructure engineering and operations
</div>


GFS Builders and Developers

<p>We&rsquo;re looking for a Chief Engineer to come and join our team. We need someone who is experienced and qualified to help us with our engineering projects. If you think you have what it takes, please get in touch.</p><p><b>Chief Engineer Duties:</b></p><ul><li>Develop and manage construction plans and specifications, including cost, time, and quality</li><li>Develop accurate timelines and budgets for all projects</li><li>Direct the work of architects, engineers, and other outside experts</li><li>Meet with and support other senior managers, including senior management in operations</li><li>Develop procedures for construction, maintenance, and upgrade</li><li>Review all project documentation</li><li>Oversee construction contracts</li><li>Maintain a safe and healthy work environment</li><li>Comply with all legal and regulatory requirements</li></ul><p><b>Chief Engineer Responsibilities:</b></p><ul><li>Lead all engineering activities related to ongoing design and creation of new products and components</li><li>Maintain and update product CAD and BOM systems; manage vendors and subcontractors and work with project managers and other departments on technical issues</li><li>Update operations manuals and procedures</li><li>Conduct and document safety, quality, and environment inspections</li><li>Maintain project timelines</li><li>Hire, train, and manage all engineers</li><li>Oversee capital equipment purchases and inventory</li><li>Maintain quality systems and work according to ISO Quality Standards</li><li>Collaborate with other departments to ensure project success</li></ul><p><b>Requirements And Skills:</b></p><ul><li>Bachelor&rsquo;s degree in engineering, technical field, or architecture</li><li>10+ years&rsquo; proven experience managing engineering departments</li><li>Proven experience in structural, mechanical, and civil engineering</li><li>Ability to develop and maintain technical standards</li><li>Strong knowledge of building codes, safety regulations, and construction</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Chief Engineer

AGILE HR

<p><b>Position Title: Senior Design Engineer &ndash; Switchgear</b></p><p><b>Location:</b> Karachi | Full-time</p><p>The <b>Senior Design Engineer &ndash; Switchgear</b> will be responsible for leading detailed design and engineering activities for <b>MV/LV Switchgear, power distribution systems, and E-House engineering projects</b>, ensuring compliance with international standards and ITPL&rsquo;s project specifications.</p><p><b>Key Responsibilities</b></p><ul><li>Design and develop <b>MV/LV Switchgear layouts</b>, SLDs, control schematics, interlocking diagrams, and panel GA drawings.</li><li>Prepare complete engineering documentation for <b>E-House solutions</b>, including electrical room layouts, routing plans, cable schedules, power and control wiring diagrams.</li><li>Perform load calculations, equipment sizing, short-circuit analysis, and protection coordination as per IEC/IEEE standards.</li><li>Review and design <b>AC &amp; DC control circuits, logic diagrams, protection &amp; metering schemes</b>, and communication network interfaces.</li><li>Ensure design compliance with global standards (IEC, NEC, NESC, NEMA, IEEE, ANSI) and ITPL internal quality procedures.</li><li>Evaluate technical specifications for switchgear components, protection relays, breakers, contactors, transformers, and busbar systems.</li><li>Coordinate with production, QA, supply chain, and project teams to support manufacturing of switchgear and E-House assemblies.</li><li>Support testing and inspection activities such as FAT, SAT, and troubleshooting during commissioning stages.</li><li>Review vendor drawings, BOMs, and technical documents, ensuring alignment with project scope.</li><li>Contribute to continuous improvement in design processes, standardization, and engineering templates.</li></ul><p><b>Key Requirements</b></p><ul><li>Strong technical understanding and hands-on design experience in three-phase power systems, <b>MV/LV Switchgear,</b> and power distribution equipment.</li><li>Proficiency in preparing <b>AC/DC control circuits</b>, schematic diagrams, interlock logic, and panel construction drawings.</li><li>In-depth knowledge of <b>electrical safety codes</b> &amp; international standards (IEC, NEC, NESC, NEMA, IEEE, ANSI).</li><li>Familiarity with <b>protection relays</b>, digital meters, breakers, and communication protocols used in switchgear.</li><li>Working proficiency in design software such as <b>AutoCAD, EPLAN, SolidWorks, or Inventor</b> (EPLAN preferred for schematics).</li><li>Excellent troubleshooting, analytical, and problem-solving skills.</li><li>Strong communication skills with ability to develop clear technical documentation.</li><li>Proven time management skills with ability to meet strict deadlines.</li><li>Ability to work collaboratively with multidisciplinary teams in a project-based environment.</li></ul><p>Minimum Qualification: <b>B.E (Electrical, Electronics</b>, or related)<br/><b>Experience:</b> 5&ndash;8 Years (Preference: <b>MV/LV Switchgear, E-House, Power Distribution Systems</b>)</p><p>Job Type: Full-time</p><p>Pay: Up to Rs300,000.00 per month</p><p>Work Location: In person</p>

Senior Design Engineer – Switchgear

Explore 1977+ Senior technical support engineer in Karachi this December. Find roles across top companies and apply now to boost your career.

1977 senior technical support engineer jobs IN Karachi

Online Technical Support Engineer

Senior Technical Support Officer

Senior Manager Database & Infra support Technology (Mashreq Digital Bank Pakistan)

SENIOR ENGINEER

Senior Manager Database & Infra support Technology (Mashreq Digital Bank Pakistan)

Chief Engineer

Senior Design Engineer – Switchgear