software engineer

field service engineer

sales engineer

it support officer

it support specialist

network support engineer

Bisma Group

Company Overview:AUA Solutions is an IT Enabled B2B data company, providing outsourced data management and database software consultancy services to companies in US/Canada and worldwide looking for back-office support with their business-to-business sales, marketing and recruitment related lead generation and prospecting activities. Formed in year 2006, AUA Solutions offers customer-centric and value-added data services in various industry verticals in line with a tight-knit corporate philosophy that starts and ends with high-quality client deliverables. Our service offerings include but are not limited to B2B targeted email &amp; contact list development, demand lead generation, software customization, digitization &amp; data entry, CRM/system data cleansing and verification, database maintenance, data append &amp; enrichment, database phone validation, online data collection, as well as other web-based back-office data functions that support and complement the B2B sales, marketing, admin, compliance and recruiting efforts of our global clients. AUA Solutions is ranked among Pakistan&rsquo;s Top 100 IT &amp; IT Enabled Services Exports companies by Pakistan Software Export Board (IT &amp; Telecom Ministry).Job Description:We are currently seeking young, highly charged, detail-oriented professionals for our IT &amp; Network division. Suitable candidates will be required to manage the division with minimum supervision, maintain and manage the server, assist with troubleshooting and etc.&middot; Minimum 1 years of working experience in a Software House /BPO / IT and Networks is a MUST.&middot; Familiarity with VOIP(Asterisk-Freepbx/Elastix) Cisco Router/Switches, Linux, TMG, PFSense etc.&middot; Ability to manage and maintain MS Windows Server 2008-12-16.&middot; Knowledge of major user software installation and troubleshooting as well as hardware and peripherals. &middot; Knowledge of TCP/IP, SIP, RDP, H.323, VLAN, Virtualization (VMware, ESXI, Vsphere, hyper-V), WLANS. &middot; Experience with IP Telephony, Network Security, Disaster Recovery.&middot; Ability to read, write, communicate, speak and comprehend English&middot; Willing and capable to manage the entire Networks division, with minimum supervision.&middot; BCS, BSc, BE, BS, Btech, BSTE, MIS, Microsoft / Cisco /Linux Certified with 4-year college degree preferred.&middot; Preference will be given to applicants with prior BPO or IT company experience&middot; May be required to work from home once in a while&middot; MUST have PC and internet connectivity at homeSkills Required:&middot; VOIP(Asterisk-Freepbx/Elastix), Microsoft Servers, Cisco, Linux, Proxy ServersJob Compensation &amp; Other Details Bonus: Annual Bonus (performance-based) Increments: After every 6 months, based on performance as per semi-annual appraisal.Benefits: Training, Paid Personal/Emergency Leaves, Timely pay, for long-term employees: Health, Maternity, Disability &amp; Life family coverage, Advance &amp;Loan Facility, BC Program, Growth &amp; Promotions, Education Assistance, Commitment Bonus, Van Service(Drop Only) etcJob Timings: Eve-Night Evening: 6:00 pm to 4:00 am (Saturday and Sunday Closed)Age: 20-32 YearsJob Type: Full-timeCOVID-19 considerations: Mask and hard copy of C.V is CompulsoryJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthLocation:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

IT Network & Support Engineer

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region&rsquo;s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
 
 
 
 About The Role
 
 
 
 The Infrastructure Engineer will be responsible for the administration, maintenance, and support of all Careem-managed IT systems, including systems and network infrastructure. This includes day-to-day support, incident, change, and problem management, as well as the ongoing design and implementation of infrastructure changes and enhancements.
 
 
 
 Key Objectives And Responsibilities
 
 
 
 <ul>
 <li>
 The role of Network Engineer is to deploy, support and administrate IT infrastructure services and systems, voice and data network, MPLS, DPLC &amp; wireless and multisite mesh networks. Monitor and maintain layer 1-7 and end to end support
 </li>
 <li>
 Designing and implementing new network solutions and/or improving the efficiency of current networks
 </li>
 <li>
 Installing, configuring and supporting network equipment including routers, switches, SASE gateways, firewalls, WAN accelerators and aggregators, wireless networks
 </li>
 <li>
 Working on escalated Incidents from the IT Service Desk and ensuring that Incidents are updated daily with meaningful updates, quality and troubleshooting steps performed. Ensure that incidents are resolved within the set SLA&rsquo;s.
 </li>
 <li>
 To be responsible for changes affecting the IT infrastructure and that such changes take place in a controlled and auditable manner.
 </li>
 <li>
 The network engineer is also required to ensure continuous improvement and will be responsible for infrastructure projects.
 </li>
 <li>
 Keeping up to date with latest technology changes and industry practices
 </li>
 <li>
 Documentation of CAREEM network infrastructure (HW/SW inventory, network documentations, etc.) '
 </li>
 <li>
 Management of incidents to ensure rapid resolution.
 </li>
 <li>
 Root cause analysis. Managing incidents to ensure all avenues are explored
 </li>
 <li>
 Weighing up possible solutions and associated risk.
 
 
 </li>
 </ul>
 
 Administration
 
 
 
 <ul>
 <li>
 Monitoring and reporting on IT Infrastructure and underlying Network Services
 </li>
 <li>
 Providing 24x7 second-line support and support escalation services
 </li>
 <li>
 Resolution of production incidents and underlying causes
 </li>
 <li>
 Accepting new systems or changes as fit for release
 </li>
 <li>
 Conducting Service Reviews with internal teams and suppliers
 </li>
 <li>
 Liaison with 3rd party suppliers
 </li>
 <li>
 Management of incidents to ensure rapid resolution. Including:
 </li>
 <li>
 Root cause analysis
 </li>
 <li>
 Ensuring necessary communication is sent to relevant parties
 </li>
 <li>
 Weighing up possible solutions and associated risk
 </li>
 <li>
 Ensuring completion of follow up actions
 </li>
 <li>
 Design/Review of all network changes
 </li>
 <li>
 Tracking and resolution of single points of failure within the infrastructure
 </li>
 <li>
 Assisting project streams on infrastructure changes
 
 
 </li>
 </ul>
 
 Communication
 
 
 
 <ul>
 <li>
 Effectively communicates relevant project information to superiors.
 </li>
 <li>
 Delivers engaging, informative and well-organized presentations.
 </li>
 <li>
 Resolves and/or escalates issues in a timely fashion.
 </li>
 <li>
 Understands how to communicate difficult/sensitive information tactfully.
 
 
 </li>
 </ul>
 
 Technical Knowledge
 
 
 
 <ul>
 <li>
 Must have knowledge and experience of Datacenter management , Unified communication family suites, LANs, WANs, Wireless Networks, Virtualization, strong understanding TCP/IP protocol stack and network layer, Routing,Switching, MPLS networks,Firewalls, SASE networks,VPN technologies, system monitoring and management.
 </li>
 <li>
 Expose to VMware ESX and vCenter 4.x and all major virtualization infrastructure solutions. Exposure to Open Source technologies including Linux and VoIP telephony systems, and strong understanding of voice infrastructures.
 </li>
 <li>
 IT security tools and techniques, Good working Knowledge of Information Governance and its application within IT. Possesses general understanding in the areas of application programming, database and system design.
 </li>
 <li>
 Prior Applications Integration experience; Software as a service Integration
 
 
 </li>
 </ul>
 
 Problem Solving
 
 
 
 <ul>
 <li>
 Combine patience, determination, and persistence to troubleshoot issues
 </li>
 <li>
 Dynamic, results-oriented problem solver
 </li>
 <li>
 Easily understand, investigate and solve technical problems in a details driven attitude
 </li>
 <li>
 Skilled at evaluating options and generating solutions
 </li>
 <li>
 Strong problem-solving and analytical skills
 </li>
 <li>
 Troubleshooting equipment or situations
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Degree in computer science or similar discipline.
 </li>
 <li>
 Desired Certifications:
 </li>
 <li>
 Network + , CCNA, CCNP
 </li>
 <li>
 MCSE or MCITP + AWS/Azure certified
 </li>
 <li>
 Security +
 </li>
 <li>
 ITIL
 
 
 </li>
 </ul>
 
 Desired Skills
 
 
 
 Experience working within the industry is desirable:
 
 
 <ul>
 <li>
 Next Generation Firewalls
 </li>
 <li>
 MDM (Mobile devices management)
 </li>
 <li>
 Virtualization, VMWare, AWS , Active Directory, SSO, SASE
 </li>
 <li>
 LANs, WANs, TCP/IP protocol stack, Routing
 </li>
 <li>
 Managing heterogeneous network environments.
 
 
 </li>
 </ul>
 
 Good To Have
 
 
 
 <ul>
 <li>
 Knowledge of administration and deployment of following
 </li>
 <li>
 Zscaler
 </li>
 <li>
 Jump Cloud
 </li>
 <li>
 Sonus voice gateways
 </li>
 <li>
 Genesis call center on-prem solution
 </li>
 <li>
 Cisco Meraki Platform
 </li>
 <li>
 Orange MPLS
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 3 years experience in similar capacity working as IT Infrastructure Engineer, Systems or network Administrator for organization with minimum 1000+ users.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

IT Infrastructure Engineer

System 360

Brain Power Technical Services is actively seeking technically proficient individuals with strong interpersonal abilities for the role of IT Support Engineer.Requirements &amp; Responsibilities:<ul><li>Design, implement, and maintain networking systems to support company operations.</li><li>Conduct regular assessments of network security and recommend enhancements as needed.</li><li>Collaborate with cross-functional teams to troubleshoot and resolve network issues promptly.</li><li>Ensure the efficient operation of routers, switches, firewalls, and other networking equipment.</li><li>Develop and implement network policies and procedures to optimize performance and security.</li><li>Monitor network performance and recommend adjustments to meet changing business needs.</li><li>Provide technical support to end-users and assist in resolving connectivity issues.</li><li>Collaborate in the planning and execution of network infrastructure upgrades and expansions.</li></ul>Experience:<ul><li>3-4 years of relevant experience in network engineering.</li><li>Familiarity with VOIP solutions. (preferably 3CX)</li><li>Familiarity with Microsoft Office365 and ticketing systems.</li><li>Competency in the Windows (8/10/11/Server) environment.</li><li>Strong English communication skills (spoken and written).</li><li>Effective problem-solving and research capabilities.</li></ul>Position Details:Full-time | Night Shift | 7pm - 5am | Karachi, Pakistan Note: Mikrotik/Cisco/Microsoft certifications are preferred.Brain Power Technical Services known for its progressive work environment and employee appreciation, welcomes applications from qualified individuals. To apply, please send your CV to brainpowertechnical@gmail.comJob Type: Full-timeWork Location: In person

IT Support Engineer

SMSAMI Inc.

Who are we?SMSAMI is a fully-integrated, 100% success rated company with fierce beliefs and a unifying culture. Our clients describe us as &ldquo;happily feisty&rdquo; because we work tirelessly to make them successful.SMSAMI is a Software development services company specializing in custom web based solutions, mobile applications, digital marketing, branding, UI/UX and graphics designing. SMSAMI has successfully delivered hundreds of software products, apps, and solutions to its clients using a proven agile/scrum development process. We offer a well-balanced blend of technology skills, domain knowledge, hands-on experience, effective methodology, and passion for IT.Job DescriptionIT support engineer to assist our clients with all IT related technical support issues. As an IT support engineer, you will meet with clients to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships. You may also be required to install new software applications and train clients on proper application use.To ensure success as an IT support engineer, you should have in-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills. Ultimately, a top-class IT support engineer resolves all IT issues quickly and effectively while maintaining a good relationship with the client.Responsibilities<ul><li>Installing and configuring client computer systems.</li><li>Responding to client IT support requests.</li><li>Resolve technical problem with Local Area Network &amp; Wide Area Network</li><li>Meeting with clients to diagnose software, networking, or hardware issues.</li><li>Providing technical support on-site or via remote-access systems.</li><li>Follow up with customers and users to ensure complete resolution of issues</li><li>Offering solutions that meet the needs of the client.</li><li>Repairing hardware malfunctions, software issues, and networking problems.</li><li>Maintaining good client relations.</li><li>Tracking and managing work records.</li><li>Compiling job reports.</li></ul>What We're Looking For<ul><li>Bachelor&rsquo;s degree in information technology or computer science.</li><li>Proven work experience as a technical support engineer.</li><li>Knowledge of web services, API, and IP-based protocols.</li><li>Knowledge of computer hardware and networking systems.</li><li>Networking terminologies</li><li>Good time management skills.</li><li>Good interpersonal skills.</li><li>Ability to troubleshoot complex hardware and software issues.</li><li>Excellent written and verbal communication skills.</li><li>Ability to think critically.</li><li>Comfortable in working at night shifts if required.</li></ul>Benefits<ul><li>Flexible Working Hours</li><li>Fully funded Certifications</li><li>Medical Allowance</li><li>Pension Funds and more</li></ul>Creating a diverse and inclusive workplace is one of SMSAMI's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.Job Details<ul><li>Experience: 2 Years</li><li>Job Type: Full Time</li><li>Shift: Morning, 12:00 pm to 09:00 pm</li><li>Working Days: Monday to Friday</li><li>Salary: 40,000 PKR to 60,000 PKR</li><li>Number of Positions: 1(Male)</li><li>Location: Karachi</li></ul>Consult will endeavor to contact candidates within 14 days of application. However, if you do not hear back after 2 weeks then please assume on this occasion, unfortunately, you have not been successful.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Technical Support Engineer

7G FUSE

OverviewWe are looking for a Network Engineer with strong foundational networking knowledge (CCNA level) and hands-on experience in building and testing network labs. The ideal candidate should have experience in configuring and troubleshooting various network technologies, moderate Linux administration skills, and a solid understanding of VPN/IPSec. Familiarity with scripting and cellular modem configurations will be an added advantage.This role also involves direct customer engagement, including solution implementation, design discussions, documentation, knowledge transfer, and post-deployment support.Key ResponsibilitiesTechnical (Must Have)<ul><li>Design, configure, and maintain lab environments for testing different network scenarios (VLANs, trunking, firewalling, VRRP, port channels, DHCP, static &amp; dynamic routing, QoS/traffic shaping, and dynamic DNS).</li><li>Implement and troubleshoot VPN technologies such as IPSec, DMVPN, site-to-site, and remote access VPNs.</li><li>Configure and manage SD-WAN solutions &mdash; including policies, routing, and performance monitoring.</li><li>Perform networking-related tasks on Linux systems, including monitoring and troubleshooting.</li><li>Use tools like tcpdump, SSH, Telnet, and traceroute for diagnostics and network analysis.</li><li>Support testing and validation of network products and solutions before deployment.</li><li>Create and maintain network documentation (topologies, configurations, and test cases).</li><li>Collaborate with cross-functional teams for product testing and performance validation.</li></ul>Customer-Facing Implementation<ul><li>Engage with customers to understand requirements and propose suitable network designs.</li><li>Create and present design diagrams and deployment plans showing product integration at customer sites.</li><li>Conduct knowledge transfer (KT) sessions for customer teams post-deployment.</li><li>Provide technical support after implementation to ensure smooth operations.</li></ul>Soft Skills<ul><li>Strong problem-solving and troubleshooting abilities.</li><li>Capable of working independently or in a team.</li><li>Excellent documentation and communication skills.</li><li>Analytical mindset with attention to detail.</li></ul>Good to Have<ul><li>Experience with shell scripting for automation.</li><li>Knowledge of cellular networking, modems, and AT commands.</li><li>Familiarity with Network Monitoring &amp; Management Systems (NMS) such as SolarWinds, ManageEngine, PRTG, and Syslog servers.</li><li>Exposure to advanced firewalling, load balancing, or multi-vendor WAN optimization.</li></ul>Skillset Requirements<ul><li>CCNA/CCNP-level understanding of networking concepts and protocols.</li><li>Intermediate Linux administration knowledge (tools, services, troubleshooting).</li><li>Hands-on experience with SD-WAN, routing, switching, VLANs, firewall basics, and DMVPN.</li><li>Experience in setting up and managing network labs for feature testing.</li><li>Strong understanding of VPNs (IPSec, DMVPN) and secure connectivity.</li><li>Professional interaction with customers, including design documentation and on-site implementations.</li></ul>Job Type: Full-timeLocation:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Mid level Network Engineer

Stormfiber

Job DescriptionOur Company is looking for Trainee Video NOC Engineer. This position will be part of the Broadcast Video Operations Support Group which provides 24x7 Operational Support &amp; Fault Management for anything related to the receiving, processing and delivering of Video Services over Coax and IP Network.Responsibilities<ul><li>Provide Video Infrastructure support for all Services at the Company&rsquo;s Karachi HQ and other Video locations.</li><li>Communication of troubleshooting &amp; repair information to NOC to ensure 24x7 uninterrupted deliveries of Video Services.</li><li>Contribute to creating and maintaining all documentation related to Video Networks in (IRDs, Encoders, Multiplexers, Monitoring, etc.)</li><li>Provide input to the future network design and architecture to the Video Delivery Network.</li><li>Installation and Configuration of the Software/Hardware platform as per SOPs and maintaining changes in well- documented manner.</li><li>Consistent exercise of independent judgement and discretion in matters of significance.</li><li>Work with Vendors to drive new solutions and installation for company.</li><li>Occasional domestic travel for deployment and operational maintenance of existing and new remote sites.</li><li>Must be able to work through technical resolution of problems in a cross-functional 24x7 environment.</li><li>Other duties and responsibilities as assigned.</li></ul>Requirements<ul><li>Bachelor&rsquo;s Degree in Telecommunication Engineering or relevant field.</li><li>Strong understanding of TCP/IP Networks basics and RF Engineering basics is must.</li><li>Good theoretical understanding of network monitoring and analysis protocols (SNMP) and tools.</li><li>Possesses the ability to rapidly grasp new technologies and abstractions and apply them in a meaningful way.</li><li>Good communicator, able to analyze and clearly articulate complex issues and technologies understandably and engagingly.</li><li>Strong troubleshooting and problem solving skills, adaptable, proactive and willing to take ownership.</li><li>Excellent communication skills.</li><li>Comfortable working in a fast paced agile environment.</li></ul>Job Type: Full-timePay: Rs43,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>What is your Graduation Year?</li><li>What is your CGPA?</li></ul>Work Location: In person

Fresh Telecommunication Engineer Required with CCNA Certification

Helpp Technologies

Technical Support Consultant (Level 3 VoIP Support)Job Description: Dataphone is seeking a Technical Support Consultant to provide high-level customer support to our US-based clients. This role requires expertise in Level 3 VoIP support, networking, and troubleshooting using Wireshark/PCAP. The ideal candidate will handle complex technical issues, analyze network traffic, and ensure seamless VoIP communication.Key Responsibilities:<ul><li>Provide remote technical troubleshooting and Level 3 VoIP support.</li><li>Analyze and diagnose VoIP-related network issues using Wireshark/PCAP captures.</li><li>Handle and resolve customer inquiries via calls and emails.</li><li>Manage and process support tickets efficiently.</li><li>Assist customers with software installations, training, and troubleshooting.</li><li>Collaborate with the Product Development team to escalate and resolve technical issues.</li><li>Diagnose and resolve hardware, software, and network faults.</li><li>Offer guidance and solutions to customers to ensure effective issue resolution.</li></ul>Requirements:<ul><li>Strong networking knowledge (TCP/IP, SIP, RTP, NAT, Firewalls).</li><li>Experience with VoIP troubleshooting (SIP Trunking, PBX, QoS, Jitter, Latency).</li><li>Proficiency in Wireshark and PCAP analysis for network and VoIP issue diagnosis.</li><li>Prior experience in Level 3 VoIP support or technical support.</li><li>Good spoken English communication skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Knowledge of VoIP protocols and configurations is a must.</li></ul>Location: Office No. 506, Tai Roshan Trade Centre, Bahadurabad, Karachi Job Type: Full-Time, On-Site Shift Timings: 6 PM - 3 AM Pakistan Time (US Business Hours) (Monday-Friday)Job Type: Full-timePay: Rs150,000.00 - Rs250,000.00 per monthApplication Question(s):<ul><li>Can you manage working from 5 pm - 2 am Pakistan Time onsite?</li></ul>Work Location: In person

Technical Support Consultant (Level 3 VoIP Support)

Explore 1524+ Network support engineer in Karachi this October. Find roles across top companies and apply now to boost your career.