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technical support engineer Jobs in Karachi

technical support engineer

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network support engineer

Global Connect Synergy

PRIMARY RESPONSIBILITIES<ul><li>Respond to requests for technical assistance via phone, and electronically through email;</li><li>Proactively identify, diagnose, analyze and troubleshoot issues;</li><li>Diagnose and resolve technical hardware and software issues;</li><li>Follow standard help desk procedures;</li><li>Log interactions and administer help desk software;</li><li>Establish and maintain service levels;</li><li>Perform basic troubleshooting, monitor network implementations, and manage network device alarms;</li><li>Provide regular status reports on tasks accomplished and ongoing issues;</li><li>Maintain and support the communications network server software and hardware.</li></ul>EDUCATION AND WORK EXPERIENCE<ul><li>Bachelor's degree or equivalent in Computer Science or Engineering</li><li>1-2 years&rsquo; relevant work experience</li></ul>KNOWLEDGE &amp; SKILLS REQUIRED1. Strong concepts of IP routing &amp; network designing;2. Good troubleshooting and critical thinking skills to resolve complex problems;3. Knowledge of wireless access controllers and access points;4. Intermediate knowledge of network systems design principles and standards;5. Knowledge of Cisco, Juniper or Huawei equipment and technologies;6. Ability to work in teams and independently with candid professional attitude and excellent analytical skills;7. Good written and verbal communication skills;Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Jr. Network Support Engineer

Tdsp

Job PurposeThe Network Engineer is responsible for designing, implementing, managing, and troubleshooting the organization&rsquo;s network infrastructure. The role ensures network availability, security, and optimal performance for all users across the system.Key ResponsibilitiesA. Network Design &amp; Implementation<ul><li>Design, deploy, and configure LAN, WAN, WLAN, and VPN setups.</li><li>Install, configure, and maintain network hardware such as routers, switches, firewalls, access points, and servers.</li><li>Implement network segmentation, VLAN configuration, and routing protocols.</li></ul>B. Network Monitoring &amp; Maintenance<ul><li>Monitor network performance, identify bottlenecks, and optimize efficiency.</li><li>Conduct regular maintenance, upgrades, and patching for network devices.</li><li>Maintain high uptime and quick resolution of network outages.</li></ul>C. Network Security<ul><li>Implement and monitor security measures, including firewalls, encryption, intrusion detection/prevention systems (IDS/IPS).</li><li>Manage access controls, user authentication, and network permissions.</li><li>Conduct vulnerability assessments and apply security best practices.</li><li>Ensure compliance with organizational IT security policies.</li></ul>D. Troubleshooting &amp; Technical Support<ul><li>Diagnose and resolve network issues, connectivity problems, and hardware failures.</li><li>Provide Level 2/3 support for escalated IT tickets.</li><li>Assist with network-related issues for staff, students, or end-users as required.</li></ul>E. Server &amp; Systems Support<ul><li>Manage DNS, DHCP, Active Directory, and other network services.</li><li>Support backup systems, data storage, and cloud-based solutions.</li><li>Maintain system documentation and ensure data recovery mechanisms are functional.</li></ul>F. Documentation &amp; Reporting<ul><li>Maintain updated network diagrams, configurations, and inventory records.</li><li>Document standard operating procedures (SOPs) for network operations.</li><li>Prepare periodic reports on network performance, incidents, and improvements.</li></ul>G. Collaboration &amp; Project Management<ul><li>Work with IT team members to plan and execute IT projects (upgrades, expansions, migrations).</li><li>Coordinate with vendors for procurement, support, and maintenance agreements.</li><li>Provide recommendations for new technologies or infrastructure improvements.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>Professional certifications (preferred):</li><li>CCNA / CCNP</li><li>CompTIA Network+</li><li>CEH / Cybersecurity certifications</li><li>Microsoft or Cisco certifications</li></ul>Job Type: Full-timeWork Location: In person

Network Engineer

Fusion Ave (Private) Limited

Job Title: System Support and Network &amp; Security Engineer Company: Fusion Ave Private Limited &ndash; Karachi Location: Karachi, Pakistan Job Type: Full-time (On-site &ndash; Night Shift) Shift Timings: 06:00 PM &ndash; 03:00 AM (Monday to Friday)About Us: Fusion Ave Private Limited (FAPL) is a well-diversified and professionally structured conglomerate. We are looking for a dynamic and motivated System Support and Network &amp; Security Engineer to join our team. If you&rsquo;re passionate about IT systems, cybersecurity, and innovation, FAPL is the place to grow your career.Key Responsibilities:System &amp; Network Support:<ul><li>Provide advanced troubleshooting and remote support for system and network-related issues.</li><li>Manage and support RDP, RDS, domain controllers, Azure AD, and hybrid cloud environments.</li></ul>Network &amp; Security:<ul><li>Configure, manage, and maintain firewalls, VPNs, and IDS/IPS.</li><li>Implement Next-Generation Firewalls and SIEM tools for proactive monitoring.</li><li>Conduct penetration testing and vulnerability assessments; lead remediation efforts.</li><li>Ensure security compliance with frameworks like NIST, ISO 27001, and CIS Controls.</li></ul>Infrastructure &amp; Performance:<ul><li>Design and deploy LAN/WAN/VPN/Wi-Fi solutions.</li><li>Optimize CDN and routing protocols for enhanced performance.</li><li>Monitor network traffic and address anomalies or threats promptly.</li></ul>Team &amp; Vendor Collaboration:<ul><li>Lead junior team members and coordinate with ISPs and vendors for service delivery.</li><li>Document network configurations, maintain SOPs, and ensure SLA compliance.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, IT, or related field.</li><li>Proven experience in system and network administration.</li><li>Expertise with remote support tools, firewall/security policy enforcement.</li><li>Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint).</li><li>Familiarity with data encryption methods and security practices.</li><li>Excellent communication, leadership, and documentation skills.</li></ul>What We Offer:<ul><li>Growth-oriented and technology-driven work environment</li><li>Opportunity to work on enterprise-level systems and security projects</li></ul>How to Apply: Interested candidates can send their CV and cover letter to hr@fapl.com.pkJob Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

System Support and Network & Security Engineer

Stormfiber

Position Overview:Cybernet is seeking two (2) proactive and technically sound IT Support Engineers to join our Data Centre Operations team. This role involves providing comprehensive IT support to StormFiber and Cybernet teams, including both on-site troubleshooting and nationwide remote assistance.Key Responsibilities and Duties:&middot; Install, configure, and troubleshoot operating systems including Windows, Linux, and macOS.&middot; Assemble, disassemble, and maintain computer hardware components.&middot; Install software, configure Microsoft Outlook, and manage data backups.&middot; Maintain an accurate inventory of IT assets and oversee software licensing.&middot; Support and monitor CCTV systems, NVR / DVR, and access control systems.&middot; Administer LAN infrastructure and ensure stable and secure network operations.&middot; Perform Ethernet cable structuring and physical network setups.Required Skills and Qualifications:&middot; Education: Bachelor&rsquo;s degree in computer science, Information Technology, or a related field.&middot; Experience: 1&ndash;2 years of relevant IT support experience preferred (fresh graduates with strong skills may also be considered).&middot; Technical Skills: Proficiency in hardware/software troubleshooting, networking, and system installations.&middot; Analytical Thinking: Ability to assess issues, identify solutions, and implement corrective actions efficiently.&middot; Communication: Clear verbal and written communication skills for effective coordination.&middot; Problem-Solving: Strong troubleshooting abilities with a solution-oriented mindset.&middot; Attention to Detail: Accuracy and precision in diagnosing and resolving technical issues.How to Apply:Interested candidates are encouraged to send their updated resume to careers@cyber.net.pk with the subject line: &quot;IT Support Engineer &ndash; Karachi&rdquo;Join StormFiber powered by Cybernet &mdash; where innovation meets opportunity. Be a part of a forward-thinking organization that values technology, growth, and excellence.Job Type: Full-timePay: Rs45,000.00 - Rs65,000.00 per monthApplication Question(s):<ul><li>What is your Expected Salary</li><li>What is your Graduation Year</li></ul><ul><li>What is your Graduation Grade/Percentage or CGPA</li><li>Do you reside in Karachi</li></ul>Work Location: In person

IT Support Engineer (Level – I)

Connect Communications

Position: Technical Support Engineer Location: Karachi Company: Leading ISP Company Job Type: Full-time Experience Required: Fresh to 1 Year Education: Bachelor&rsquo;s Degree in Telecom/BSCS/Electronics/ IT, or related field Certifications: CCNA (mandatory)Job Responsibilities:<ul><li>Provide L1/L2 technical support to customers for internet connectivity and network-related issues.</li><li>Troubleshoot hardware, software, and network issues remotely and on-site if needed.</li><li>Configure and maintain routers, switches, firewalls, and other networking equipment.</li><li>Escalate unresolved issues to higher-level support or engineering teams for further assistance.</li><li>Monitor network performance and ensure system availability and reliability.</li><li>Maintain documentation of issues, solutions, and processes.</li><li>Coordinate with field teams and other departments for swift issue resolution.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree in Telecom/BSCS/Electronics/ IT, or related field.</li><li>CCNA certification is mandatory.</li><li>Fresh to 1 year of experience in a technical support or NOC role in the ISP or telecom sector.</li><li>Hands-on experience with routers, switches, and troubleshooting tools.</li><li>Good understanding of TCP/IP, DHCP, DNS, and WAN/LAN technologies.</li><li>Strong problem-solving skills and customer-oriented attitude.</li><li>Excellent communication skills (verbal and written).</li></ul>Job timings / Place of work:<ul><li>Full Time (Rotational Shifts)</li><li>Onsite ( Karachi-based )</li></ul>Salary &amp; Perks:The Company offers competitive and attractive salary packages and a significant number of fringe benefits e.g., Provident Fund, comprehensive health insurance, life insurance, yearly performance-based increments, etc.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Technical Support Engineer

Logon Broadband Pvt Ltd

Internet Technical Support Engineer (Male)Must be well versed with the VLANs, Trunks, L2 Tunnels.Configuration of routers, switches, OLT, ONU, ONTMust be familiar with managed services conceptsP2P, MP2P and dark fiber knowledge would be plus pointRelationship and correspondence with other companies and clientsEmail correspondence, running TeamsFamiliar with FTTH, FTTC and GPONLooking after current complaint resolution regarding network system.Uses knowledge of_ LAN or MAN or WAN systems_ to help design and install internal and external networks.Call user for network support and complaint systemQualification and Experience:Experience: 01-02 Yrs. TelecomCertification: CCNA PreferredInterested and relevant candidates can send their CVs on careers@lbi.net.pk by 25th November, 2025.Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthJob Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

Internet Technical Support Engineer

Cyber Internet Services (Pvt.) Limited

Position: TAC Engineer Level-1 Company: Cyber Internet Services (Pvt.) Limited (Cybernet) Location: Head Office, Karachi (Full-time | Onsite) Department: Managed ServicesAre you ready to elevate your career in a dynamic and innovative environment? Cybernet invites motivated individuals to join our Managed Services team as TAC Engineer Level-1 and contribute to delivering exceptional technical support to our valued clients.Responsibilities and Duties:&middot; Address diverse technical queries from corporate clients, providing timely and effective support.&middot; Build and maintain positive client relationships, ensuring exceptional service delivery.&middot; Expedite complaint resolutions within committed timelines to meet service level agreements.&middot; Troubleshoot network issues related to Customer Premises Equipment (CPE) such as routers and switches.&middot; Respond to inquiries about internet access technologies, including DSL, VSAT, Fiber, WiMAX, GPON, and RF.&middot; Log and manage incident resolution tickets in the system, ensuring clear communication with stakeholders.&middot; Provide technical support to customers via phone and email, ensuring issues are resolved promptly.&middot; Diagnose and resolve internet and data connectivity issues associated with various technologies, including GPON, RF P2P, P2MP, Metro Fiber, Dark Core, 3G/4G LTE, and email services.&middot; Collaborate with internal teams such as Network Operations, Engineering, and Fiber Optics to escalate and resolve technical and last-mile issues.&middot; Document support interactions, including resolution steps and customer feedback, within the ticketing system.&middot; Monitor network performance proactively to identify and resolve potential issues before they impact customers.&middot; Participate in training sessions and team meetings to share insights and best practices for continuous improvement.Skills and Qualifications:&middot; Bachelor&rsquo;s degree in Telecommunications, Electronics, Networking, Computer Engineering, or Computer Science from a reputable institution with a minimum CGPA of 3.0.&middot; CCNA training or certification is preferred.&middot; Fresh graduates or individuals with 1-2 years of relevant experience are encouraged to apply.&middot; Strong understanding of OSI Layers, TCP/IP protocols, and fundamentals of switching and routing.&middot; Proficiency in Linux and VM environments is an advantage.&middot; Basic knowledge of network security principles and practices.&middot; Solid troubleshooting and problem-solving skills with the ability to diagnose and resolve technical issues efficiently.&middot; Familiarity with email protocols (SMTP, IMAP, POP3) and internet protocols (TCP/IP, DNS, DHCP).&middot; Flexibility to work in an 8-hour rotational shift schedule.How to Apply:If you are ready to embark on an exciting career journey with Cybernet, send your updated resume to careers@cyber.net.pk with the subject line &ldquo;TAC - Karachi&rdquo;Join our dynamic team and be part of a rewarding environment where your technical expertise will play a crucial role in delivering top-notch support to our valued clients.Job Type: Full-timeWork Location: In person

TAC Engineer Level-1 - Karachi

Explore 1297+ Network support engineer in Karachi this December. Find roles across top companies and apply now to boost your career.