project director Jobs in Dubai United Arab Emirates

project director

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associate director

sales director Jobs in Dubai United Arab Emirates

sales director

customer service coordinator Jobs in Dubai United Arab Emirates

customer service coordinator

service manager Jobs in Dubai United Arab Emirates

service manager

service delivery director

Confidential Company

Profit Center responsibility for ES Maintenance and Cost Center responsibility for ES Projects and Logistic/Warehouse including functional responsibility for all team members. Plans, develops, and improves the performance of all operational activities. Ensures the highest quality standards in the execution of the work process. Provides leadership to enhance the performance of individual team members and the teams itself by leading by example, guiding and training team members towards the achievement of maximum efficiency to enhance profitability whilst not compromising quality. Strengthens the client relationship to make sure that existing maintenance contracts will be extended at expiry and FMC will be converted into AMC at expiry of FMC period. Contributes to new business by supporting the Director in the acquisition of new clients. Provides all support activities to other departments. KEY RESULTS AREAS (RESPONSIBILITIES): <ul><li> Ensures all purchase orders/contracts are assigned to respective ES and are recorded/listed in the system and provides full assistance in procurement, logistics, documentation and other operational support as per the contractual agreement with client.</li><li> Ensures that the correct information on each project/maintenance site is provided in a timely manner, plans and communicates with the internal/external stakeholders at all stages of the process.</li><li> Ensures that all works are completed to client satisfaction by monitoring daily works of each team.</li><li> Handles client complaints to total satisfaction.</li><li> Initiates/Assists in the development and implementation of business strategy, budgeting and business forecasts, proposals and presentations as needed by Maintenance or Projects.</li><li> Monitors and steers Profit Center/cost Center and Provides recommendations for the improvement of performance, profits and quality.</li><li> Attend regular meetings with customers.</li><li> Responsible for the evaluation of the performance of all ES Maintenance, ES Projects and Logistic/Warehouse team members.</li><li> Conducts interviews, tests, and suggests new hires to Director based on criteria agreed upon by the management bearing in mind a balanced mix of nationalities.</li><li> Provides timely and unprompted feedback to management regarding team performance, Profit Center updates and variances and submits regular reports on weekly/monthly basis.</li><li> Maintains accurate records of pricings, proposals, and activity reports (Work Schedules/Cases).</li><li>Adheres to all company policies, procedures and business ethics codes and ensure that they are communicated to the teams and implemented and monitored.</li><li>Ensures that all teams meet or exceed performance and quality standards for project/maintenance delivery.</li><li> Sets examples in areas of personal character, commitment, organizational and commercial skills, and work habits.</li></ul>

Service Director

<ul><li>Track and monitor service requests and work orders, ensuring they are resolved within agreed SLAs.</li><li>Coordinate with technicians, authorized service centers, and third-party vendors to ensure timely service delivery.</li><li>Follow up with external service vendors to ensure adherence to contractual terms and compliance requirements.</li><li>Maintain service records and provide regular reports on SLA performance, compliance, and outstanding cases.</li><li>Ensure customer complaints and escalations are handled promptly and resolved to satisfaction.</li><li>Support the Service Manager in identifying process gaps and recommending improvements in service operations.</li><li>Ensure proper documentation, warranty validation, and closure of work orders.</li><li>Collaborate with logistics and parts teams to ensure timely availability of spare parts required for service.</li></ul>

Service Delivery Executive

Emirates Development Bank

A leading financial institution in Dubai is seeking a Director to spearhead their enterprise digital transformation efforts. The role involves managing a portfolio of change initiatives, leading teams, and ensuring alignment with business strategies. Candidates should possess strong leadership and project management skills along with the ability to implement change effectively. This position is full-time within the IT function of the banking industry.

Director of IT Delivery & Transformation

Brainlake Advertising LLC

<div><h3 class="jobSectionHeader">About The Role</h3>
We&rsquo;re looking for a Head of Delivery Management who will be responsible for leading end-to-end execution and delivery excellence across all digital programs, including Web, Mobile, CRM, MarTech, Loyalty, Data, AI, and Platform.
The role oversees a hybrid delivery model combining internal capabilities with System Integrators (SIs) and strategic technology partners. Acting as the single point of accountability, the Head of Delivery Management ensures governance, integration, and execution excellence across all workstreams and vendors.<h3 class="jobSectionHeader">
What You'll Do</h3><ul>
<li>
Drive end-to-end delivery across all digital domains, translating business and product strategies into executable roadmaps and measurable outcomes.</li>
<li>Establish and maintain operational governance, including progress reviews, program assessments, and performance reporting.</li>
<li>Lead and mentor a team of Delivery Directors, Program Managers, and Delivery Leads.</li>
<li>Oversee all vendor and System Integrators engagements, including onboarding, performance management, resource planning, and milestone tracking.</li>
<li>Manage vendor scorecards, performance reviews, and escalation processes to ensure adherence to SLAs, timelines, and quality metrics.</li>
<li>Collaborate with Procurement and Finance to align vendor contracts with delivery milestones and payment schedules.</li>
<li>Maintain centralized visibility through dashboards and risk registers to monitor delivery progress, partner health, and key dependencies.</li>
<li>Standardize methodologies, templates, quality frameworks to enhance delivery predictability.</li>
<li>Oversee release management, testing, and transition to operations in coordination with QA, DevSecOps, and Support teams.</li>
<li>Act as the delivery counterpart to Product Management, aligning product roadmaps and execution plans.</li>
<li>Provide transparent, data-driven reporting to senior leadership and governance bodies.</li>
</ul>
Requirements<ul>
<li>
12+ years of experience in digital delivery, transformation, or enterprise program management.</li>
<li>8+ years in senior leadership roles within multi-vendor, SI-led delivery environments.</li>
<li>4+ years of experience in a top tier consulting firm.
</li><li>Proven track record managing large-scale digital ecosystems across multiple domains.</li>
<li>Strong technical fluency in cloud-native, API-first, and DevSecOps environments.</li>
<li>Expertise in Agile, Scrum, and SAFe frameworks, with a strong focus on governance, risk, and performance management.</li>
<li>Experience in industries such as leisure, entertainment, hospitality, or customer experience is strongly preferred.</li>
<li>Exceptional vendor management, financial control, and data-driven decision-making skills.</li></ul></div>

Head of Delivery Management

DUBAI PROPERTIES GROUP LLC

<ul><li>Define, develop, and lead the company-wide project management strategy, ensuring all project delivery activities support and advance the organization&#x27;s strategic plan and business goals.</li><li>Serve as the ultimate escalation point for resource constraints, delivery challenges, and project risks, providing executive-level support to resolve critical issues and maintain delivery momentum.</li><li>Oversee and ensure rigorous management of project budgets, including monitoring actual costs versus budgets, approving financial reports, and driving cost optimization to safeguard financial performance.</li><li>Lead the governance of project change requests, ensuring timely communication of schedule and budget impacts. Drive proactive risk identification, assessment, and mitigation across all projects to minimize business disruption.</li><li>Champion the implementation of standardized, compliant project management processes and quality controls across all projects. Ensure adherence to statutory, regulatory, and company standards, including safety and engineering norms.</li><li>Provide oversight and strategic direction on contractor mitigation plans, procurement strategies, resource allocation, and acceleration programs to ensure projects meet agreed timelines and quality standards.</li><li>Cultivate and sustain strong relationships with internal and external stakeholders, including senior clients and commercial teams, enhancing collaboration and addressing escalations effectively.</li><li>Collaborate with sector heads, technical teams, and commercial functions to align project execution with broader organizational objectives, ensuring seamless integration and delivery of complex technical assignments</li><li>Guide the development and dissemination of critical project documentation, training materials, and user manuals to enable effective project handover and operational readiness.</li><li>Oversee the consolidation and analysis of project data and performance reports to inform executive decision-making and continuous improvement initiatives.</li><li>Stay up to date with industry trends, emerging technologies, and global best practices in project management and real estate development. Apply relevant insights to enhance delivery methods, ensure competitiveness, and drive innovation across projects.</li></ul>

Director - Project Delivery

DanKee DMCC

•Identify, solicit, and convert sales opportunities for the company’s products and services in Dubai. •Submit timely, competitive, and compliant quotations to meet agreed commercial objectives on revenue, margin, and risk. • Work closely with the UAE Regional Sales Director in concluding sales, ensuring compliance with company’s commercial policies (margins, payment terms, delivery conditions). • Manage day-to-day customer interactions and ensure consistent service delivery. • Coordinate with UAE-based Shared Service Centre and Customer Service Specialists for quotations and order management. • Escalate and collaborate with Regional Sales Director and Operations Director for largescale, high-value, or complex proposals. • Support strategic initiatives to grow and diversify the customer base in Qatar. • Maintain strong market intelligence about the aviation industry in Qatar to develop a robust sales pipeline. • Ensure structured and regular customer visits within Qatar, promoting the company’s capabilities. • Collaborate with UAE headquarters to resolve technical, commercial, and operational challenges. • Expedite customer payments and resolve financial queries in coordination with the Finance team. • Meet performance targets as set by the UAE Regional Sales Director.

Business Development Manager – Aviation (Dubai)

Client of Tandem Search

What You ll Do
<ul>
 <li>Originate and grow new business in the UAE, focusing on strong&gt;digital transformation and financial services/strong&gt;.</li>
 <li>Build and maintain relationships with strong&gt;senior stakeholders in banks and financial institutions/strong&gt;.</li>
 <li>Lead proposals, pitches, and negotiations to secure high-value engagements.</li>
 <li>Act as a trusted advisor, translating client needs into innovative digital solutions.</li>
 <li>Manage and collaborate with a strong&gt;strong delivery team/strong&gt;, ensuring projects are delivered successfully.</li>
 <li>Help define the firm s growth strategy and market presence.</li>
</ul>

Client & Delivery Director FS Digital

Explore 7460+ Service delivery director in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.