project manager

sales manager

operations manager

production manager

business manager

service manager

Inbox Business Technologies

<div>
 Inbox Business Technologies is looking for a highly skilled and experienced
 
 Service Manager
 
 to lead project operations and ensure the efficient delivery of managed IT services. The ideal candidate will have a strong background in IT Service Management (ITSM), proven expertise in ITIL practices, and hands-on experience with ITSM tools such as ServiceNow.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead day-to-day operations of IT service delivery in line with ITIL standards.
 </li>
 <li>
 Oversee and manage service requests, incidents, changes, and asset management processes.
 </li>
 <li>
 Ensure effective IT Asset Management, including Fixed Asset Register (FAR), CMDB maintenance, and lifecycle management.
 </li>
 <li>
 Collaborate with internal and external stakeholders to maintain high service quality and adherence to SLAs
 </li>
 <li>
 Manage and resolve conflicts, prioritize tasks, and ensure timely delivery of services and projects.
 </li>
 <li>
 Build and maintain strong customer relationships and act as a point of escalation for service-related issues.
 </li>
 <li>
 Drive continuous improvement in service delivery and support performance.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Sciences or higher
 </li>
 <li>
 5+ Years of experience in relevant field
 </li>
 <li>
 Proficient in ITSM tools (ServiceNow/SNOW preferred)
 </li>
 <li>
 Strong understanding of ITIL processes and ITSM standards
 </li>
 <li>
 Hands-on experience with Request, Incident, Change, and Asset Management, IT Asset Management (FAR, CMDB), and IT Lifecycle Management
 </li>
 <li>
 Strong project management capabilities, including planning, execution, and delivery
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Strong leadership and people management skills
 </li>
 <li>
 Effective customer relationship management
 </li>
 <li>
 Effective time management and conflict resolution abilities
 </li>
 <li>
 SLA management skills
 </li>
 <li>
 Certification/Training preferred: ITIL V4, PMP
 </li>
 </ul>
</div>

Service Manager

<div>Inbox Business Technologies is looking for a highly skilled and experienced Service Manager to lead project operations and ensure the efficient delivery of managed IT services. The ideal candidate will have a strong background in IT Service Management (ITSM), proven expertise in ITIL practices, and hands-on experience with ITSM tools such as ServiceNow.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Lead day-to-day operations of IT service delivery in line with ITIL standards.
</li><li>Oversee and manage service requests, incidents, changes, and asset management processes.
</li><li>Ensure effective IT Asset Management, including Fixed Asset Register (FAR), CMDB maintenance, and lifecycle management.
</li><li>Collaborate with internal and external stakeholders to maintain high service quality and adherence to SLAs.</li>
<li>Manage and resolve conflicts, prioritize tasks, and ensure timely delivery of services and projects.
</li><li>Build and maintain strong customer relationships and act as a point of escalation for service-related issues.
</li><li>Drive continuous improvement in service delivery and support performance.
</li></ul>Requirements<ul>
<li>
Bachelor&rsquo;s degree in Computer Sciences or higher</li>
<li>5+ Years of experience in relevant field</li>
<li>Proficient in ITSM tools (ServiceNow/SNOW preferred)
</li><li>Strong understanding of ITIL processes and ITSM standards
</li><li>Hands-on experience with Request, Incident, Change, and Asset Management, IT Asset Management (FAR, CMDB), and IT Lifecycle Management
</li><li>Strong project management capabilities, including planning, execution, and delivery</li>
<li>Excellent verbal and written communication skills
</li><li>Strong leadership and people management skills
</li><li>Effective customer relationship management
</li><li>Effective time management and conflict resolution abilities.</li>
<li>SLA management skills</li>
<li>Certification/Training preferred: ITIL V4, PMP</li></ul></div>

Coats Group plc

<div>Date: 27 Oct 2025
Location: PK
Company: Coats
<div><div>Education and Experience required-</div>
<ul>
<li>Business Graduate from a reputed university.</li>
<li>At least 6-8 years&rsquo; working experience in customer service/relevant fields; including minimum 2 years in the team lead / Manager capacity.</li>
</ul>
<div>Job Role includes-</div>
<div>
Service &amp; Operational Management</div>
<ul>
<li>Ensure that that the company&rsquo;s guideline &amp; SOPs are followed in customer service management.</li>
<li>Prompt &amp; effective communication and coordination with the customers to ensure superior customer service experience</li>
<li>Deliver Customer Services related KPIs</li>
<li>Work closely with the Sales team to deliver customers&rsquo; orders on time and as per the defined priorities</li>
<li>Close coordination with Planning, Supply Chain, Production and Distribution teams to ensure the timely delivery of orders / required services to the customers</li>
<li>Taking customers&rsquo; queries on Company products, services, tools and serving them appropriately.</li>
<li>Complaint Handling</li>
<li>Deal with the complaints quickly and solve within the defined timelines to achieve Customers&rsquo; satisfaction.</li>
<li>Investigate customers&rsquo; complaints/concern, find out the root causes and apply permanent solutions.</li>
<li>Close coordination with QA and Operation teams to address customer complaints promptly.</li>
<li>Escalating the cases to the senior management and cross functional teams when necessary to avoid potential risk.</li>
<li>People Management</li>
<li>Training &amp; development of the team</li>
<li>Coaching of under performers to lift them up to the required levels</li>
<li>Ensure team alignments to deliver the function KPIs</li>
<li>Digital Services</li>
<ul><li>Facilitate the development of key Digital Services and e-Com activities and provide guidance, training and support to the internal customers for effective implementation</li>
<li>Conduct customer surveys on Customer Services &amp; Digital tools adoption etc., and prepare feedback / reports for the management</li>
<li>Liaison with Supply Chain, Planning, Manufacturing, and Distribution teams to ensure effective &amp; efficient sampling services in line with CCE service guidelines</li>
<li>Development &amp; implementation of processes &amp; tools, after necessary approvals, to improve the customer service standards</li>
</ul><li>Reports/Administration</li>
<li>Daily, weekly and monthly reporting</li>
<li>Business data analysis and preparation of management reports. Circulation of Data analysis reports with the Sales team</li>
<li>NPI launches</li>
<li>Coordination with the import team to ensure Finished Goods&rsquo; import orders are processed &amp; delivered on time</li>
<li>Lead projects like Slobs depletion, CCE adoption, Sales from Stocks and Sampling from stocks etc</li></ul></div></div>

Customer Service Manager

Transsion

<div>
 
 Key Job Responsibilities:
 
 
 
 
 
 As the RSM, you will be the driving force behind service quality and partner network growth, focusing on four core pillars:
 
 
 
 
 
 🛠️ Partner Life Cycle Management: Drive Service Partner Identification and Outlet Establishment in line with market needs.
 
 
 Branch Empowerment: Conduct technical training on CRM system operations and service standards. Execute rigorous Branch Audits &amp; Compliance (image, accurate ticket entry). Manage branch closure &amp; transition (material settlement, ticket closure).
 
 
 
 
 
 📈 Service Performance &amp; Logistics:
 
 
 Manage daily service delivery and prioritize customer complaint resolution, coordinating resources to close overdue pending tickets.
 
 
 Oversee Spare Parts Management: Monitor material credit limits and ensure branches make timely payments.
 
 
 Conduct regular Inventory Counts at ASC network points to ensure system/physical consistency. Verify the return of old parts, urging branches to comply within 14 days.
 
 
 
 
 
 💻 Technical Capability &amp; Business Growth:
 
 
 Enhance technical skills by synchronizing new product information and providing repair skills training to ASC engineers.
 
 
 Manage Sales Agent &amp; Customer Relationships;
 
 
 promote and communicate crucial service policies (e.g., DOA, DAP replacement, EOS/EOL). Develop External Service Business by expanding traditional Out-of-Warranty services and establishing Collection Point (CP) partnerships.
 
 
 
 
 
 Mandatory Job Requirements:
 
 
 Education: Bachelor&rsquo;s degree or higher.
 
 
 Proficiency in English is a working language.
 
 
 
 
 
 Experience:
 
 
 Minimum 2 years in managing after-sales service centers (Mobile/Accessories Industry Preferred).
 
 
 
 
 
 Market Insight:
 
 
 Strong understanding of the mobile after-sales industry, local market channels, and the competitive landscape.
 
 
 
 
 
 Operational Skills:
 
 
 Proven ability to manage multiple service outlets (directly &amp; indirectly) and implement effective service solutions for operational issues.
 
</div>

Regional Service Manager

Siemens Energy

<div>
 
 A Snapshot of Your Day:
 
 
 
 As a Field Service &amp; Tooling Manager at Siemens Energy, your day will revolve around overseeing the operational excellence of the Field Service and Tooling center. You will lead the planning and mobilization of field service projects while ensuring adherence to the highest EHS and quality standards. Your role will involve collaborating with various teams to optimize project execution, drive cost efficiency, and foster a culture of continuous improvement and digitalization.
 
 
 
 How You&rsquo;ll Make an Impact:
 
 
 
 <ul>
 <li>
 Functionally Report to the Regional Field Service &amp; Tooling Head.
 </li>
 <li>
 Responsible for Field Service and Tooling center day-to-day operation.
 </li>
 <li>
 Lead and collaborate for field service and tooling planning &amp; mobilization to the projects and coordination with FIN team to complete invoicing cycle.
 </li>
 <li>
 Actively drive and lead to achieve the highest EHS and Quality standards in line with business KPI.
 </li>
 <li>
 Managing department financial budget and forecasting &ndash; own country and regional
 </li>
 <li>
 Main point of contact for all Field Service &amp; tooling support enquiry&rsquo;s both within and outside country.
 </li>
 <li>
 Actively drive cost out and productivity initiatives.
 </li>
 <li>
 Collaboration with Project Management and the Service Operation organization to enhance and optimize regional outage planning.
 </li>
 <li>
 Support project in the planning stage.
 </li>
 <li>
 Flexibility and drive to monitor and support multiple projects simultaneously, proactively give project support and solutions.
 </li>
 <li>
 Focus on digitalization and simplification of processes and practices both in the back office as well as the field.
 </li>
 <li>
 Establishment, develop and maintain global network within Field Service and tooling. This includes the active contribution to Global Field Service and global improvement/implementation projects.
 
 
 
 </li>
 </ul>
 
 What You Bring:
 
 
 
 <ul>
 <li>
 Proven experience in field service management and tooling operations.
 </li>
 <li>
 Strong leadership skills with a focus on collaboration and team development.
 </li>
 <li>
 Financial acumen for managing budgets and forecasting.
 </li>
 <li>
 Commitment to EHS and quality standards in operational practices.
 </li>
 <li>
 Flexibility to support multiple projects and drive digitalization initiatives.
 </li>
 <li>
 Excellent communication skills to serve as the main point of contact for service inquiries.
 
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
 
 
 
 Who is Siemens Energy?
 
 
 
 At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
 
 
 Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
 
 
 Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
 
 
 
 Our Commitment to Diversity
 
 
 
 Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character &ndash; no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
 
 
 
 Rewards/Benefits
 
 
 
 <ul>
 <li>
 Competitive Salary Package
 </li>
 <li>
 Targeted Bonus
 </li>
 <li>
 Opportunities to work on and lead a variety of innovative project
 
 
 
 </li>
 </ul>
 https://jobs.siemens-energy.com/jobs
 
 
</div>

Field Service & Tooling Manager

F&B ( Costa Coffee & IHOP)

Job Opportunity: Restaurant Manager &ndash; LahoreWe are looking for an energetic and experienced Restaurant Manager to join our team in Lahore. The ideal candidate should have strong leadership skills, excellent customer service experience, and a solid background in restaurant or QSR operations.Preference: Candidates with prior experience at KFC, McDonald&rsquo;s, or other fast-food chains will be highly preferred.Responsibilities:<ul><li>Supervise restaurant operations and staff.</li><li>Ensure high-quality service and food standards.</li><li>Manage inventory, sales targets, and cost control.</li><li>Maintain hygiene and safety compliance.</li></ul>Requirements:<ul><li>Minimum 3&ndash;5 years of restaurant management experience.</li><li>Strong communication and team management skills.</li><li>Ability to work in a fast-paced environment.</li></ul>Job Type: Full-timePay: Rs10,000.00 - Rs120,000.00 per monthWork Location: In person

Resturant Manager

<ul><li>Job Opportunity: Restaurant Manager &ndash; Lahore</li></ul>We are looking for an energetic and experienced Restaurant Manager to join our team in Lahore. The ideal candidate should have strong leadership skills, excellent customer service experience, and a solid background in restaurant or QSR operations.Preference: Candidates with prior experience at KFC, McDonald&rsquo;s, or other fast-food chains will be highly preferred.Responsibilities:<ul><li>Supervise restaurant operations and staff.</li><li>Ensure high-quality service and food standards.</li><li>Manage inventory, sales targets, and cost control.</li><li>Maintain hygiene and safety compliance.</li></ul>Requirements:<ul><li>Minimum 3&ndash;5 years of restaurant management experience.</li><li>Strong communication and team management skills.</li><li>Ability to work in a fast-paced environment.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul>Work Location: In person

Restaurant Manager

Explore 3088+ Service manager in Pakistan this November. Find roles across top companies and apply now to boost your career.

3088 service manager jobs IN Pakistan

Service Manager

Service Manager

Customer Service Manager

Regional Service Manager

Field Service & Tooling Manager

Resturant Manager

Restaurant Manager