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service point advisor

DHL Express

<div>
 Would you like to become part of the world's most international company in the world?
 <br/>
 <br/>
 A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect with, the better life will be on our planet.
 <br/>
 <br/>
 Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
 <br/>
 <br/>
 Your Tasks:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Always act as an ambassador for DHL and attend to customer needs in a professional, friendly and courteous manner.
  </li>
  <li>
   Ensure that a high level of professional rapport is developed and maintained with all customers.
  </li>
  <li>
   Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required.
  </li>
  <li>
   Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.
  </li>
  <li>
   Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.
  </li>
  <li>
   Process all shipments accepted at the counter accurately and enter relevant data to ensure perfect airwaybills thus offering DHL&rsquo;s most suitable service to the customer.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Qualifications:
 <br/>
 <br/>
 Your Profile:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Proven ability to work under pressure in a fast paced, time sensitive environment.
  </li>
  <li>
   Sound educational background with knowledge of the Service Industry, an added advantage.
  </li>
  <li>
   Good oral and written communication skills.
  </li>
  <li>
   Tolerance for stress in a fast-paced working environment.
  </li>
  <li>
   Able to work on a flexible schedule.
  </li>
  <li>
   Adheres to policies and procedures.
  </li>
  <li>
   Possesses good relationship building and interpersonal skills.
  </li>
  <li>
   Ability to effectively contribute as a team member as part of a busy team.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Our Offer:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Strong career support in an international environment
  </li>
  <li>
   Great culture and colleagues
  </li>
  <li>
   Multifarious benefit program
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
 <br/>
 <br/>
 We look forward to receiving your application!
</div>


Service Point Advisor

<div><div>Would you like to become part of the world's most international company in the world?<br>
</div><div></div><br>
<div>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect with, the better life will be on our planet.<br>
</div><div></div><br>
<div>Do you want to make a difference? Then come to our &quot;Insanely Customer Centric&quot; Team and become a Certified International Specialist!<br>
</div><div></div><br>
<div>Your Tasks:<br>
</div><div></div><br>
<ul><li>Always act as an ambassador for DHL and attend to customer needs in a professional, friendly and courteous manner.
</li><li>Ensure that a high level of professional rapport is developed and maintained with all customers.
</li><li>Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required.
</li><li>Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.
</li><li>Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.
</li><li>Process all shipments accepted at the counter accurately and enter relevant data to ensure perfect airwaybills thus offering DHL&rsquo;s most suitable service to the customer.<br>
</li></ul><div></div><br>
<div>Qualifications:</div><div></div><div><br>
Your Profile:</div><div></div><ul><li><br>
Proven ability to work under pressure in a fast paced, time sensitive environment.
</li><li>Sound educational background with knowledge of the Service Industry, an added advantage.
</li><li>Good oral and written communication skills.
</li><li>Tolerance for stress in a fast-paced working environment.
</li><li>Able to work on a flexible schedule.
</li><li>Adheres to policies and procedures.
</li><li>Possesses good relationship building and interpersonal skills.
</li><li>Ability to effectively contribute as a team member as part of a busy team.<br>
</li></ul><div></div><br>
<div>Our Offer:<br>
</div><div></div><br>
<ul><li>Strong career support in an international environment
</li><li>Great culture and colleagues
</li><li>Multifarious benefit program<br>
</li></ul><div></div><br>
<div>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!<br>
</div><div></div><br>
<div>We look forward to receiving your application!</div></div><div></div>

Bvlgari

<div>
 Position
 <br/>
 <br/>
 <strong>
  CLIENT ADVISOR AND SALES SUPPORT
  <br/>
  <br/>
 </strong>
 BVLGARI IS THE MAGNIFICENT AND CONTEMPORARY ROMAN HIGH JEWELER.
 <br/>
 <br/>
 Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.
 <br/>
 <br/>
 In Order To Complete Our Team Driven By Excellence And The Commitment, Of Creating a Working Environment Achieving Full Customer Satisfaction, Bulgari Middle East Is Looking For His Future
 <br/>
 <br/>
 Job responsibilities
 <br/>
 <br/>
 Your Mission Is To Provide An Inspirational, Luxurious Shopping Experience, Maximizing Every Sales Opportunity. Support Peers And Colleagues In Efficient Running Of The Boutique. Demonstrate Excellent Product Knowledge And Drive To Achieve Store Targets
 <br/>
 <br/>
 <ul>
  <li>
   Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service.
  </li>
  <li>
   Listen and understand clients&rsquo; needs, providing customized advice and introducing them to the discovery of the Brand.
  </li>
  <li>
   Establish and develop relationship with existing clients and engage new customers to the brand.
  </li>
  <li>
   Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience.
  </li>
  <li>
   Contribute to the store and service KPIs achievement.
  </li>
  <li>
   Register clients&rsquo; data in the dedicated system for future contact, personalized CRM actions and client development purposes.
  </li>
  <li>
   Perform all CRM one to one activities.
  </li>
  <li>
   Apply all sales related procedures and guidelines.
  </li>
  <li>
   Ensure that all front area of the shop are clean and products are displayed as per VM guidelines.
  </li>
  <li>
   Perform all After Sales service front office activities directly related to final customers (taking in charge items to repair brought back by customers, performing a brief interview and entering data in SAP), acting as proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored.
  </li>
  <li>
   Perform on-line training modules and participate to defined training sessions in order to develop your knowledge on different topics.
   <br/>
   <br/>
  </li>
 </ul>
 Profile
 <br/>
 <br/>
 The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 3 to 4 years sales experience within a luxury environment. Marketing and Customer Relationship Management techniques experience is also ideal. Proficiency in English written and verbal is essential and Arabic is a strong asset.
 <br/>
 <br/>
 To succeed within this role you should hold strong customer service and negotiation skills, work with integrity and respect to ensure operational effectiveness. Knowledge of Bulgari products, Selling skills and Store procedures is an advantage.
</div>


Client Advisor & Sales Support, Doha

Printemps Doha

<div>
 <p>
  A Junior Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a Printemps ambassador. Passion for sales and with strong commercial mindset is essential.
 </p>
 <p>
  <br/>
 </p>
 <p>
  More than a Sales associate but as a true personal &lsquo;advisor&rsquo;- someone who has a strategic sales mindset, willingness to learn and a passion for forming meaningful relationships with a global clientele. The Junior Client Advisor and is responsible for managing activities intended to achieve sales objectives, namely: promoting product attributes to the client, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Junior Client Advisor drive a company's product and/or service sales by actively seeking out prospects and pursuing sales opportunities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Act as a role model demonstrating sales leadership to the team, fostering cross-selling and client repurchase.
  </li>
  <li>
   Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support, ensuring Printemps standards are achieved.
  </li>
  <li>
   Cultivate a culture of excellent customer service. Resolve customer complaints effectively and promptly or escalate to Management.
  </li>
  <li>
   Maximize sales &amp; customer satisfaction.
  </li>
  <li>
   To review customer complaints / suggestions and propose improvements in customer service standards
  </li>
  <li>
   Support Store supply chain team, ensure store Inventory by controlling receiving, display, sales, turnover, back to vendors, &hellip;
  </li>
  <li>
   Ensure that all merchandising activities in the store reflect the needs of the trading period in line with the Printemps Marketing Calendar.
  </li>
  <li>
   Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   At least 3 years of experience in the luxury retail industry or similar industry.
  </li>
  <li>
   Arabic nationality required.
  </li>
  <li>
   Excellent people skills, ability to motivate and teach leaders to succeed.
  </li>
  <li>
   Experience drafting manuals and setting operational standards.
  </li>
  <li>
   Ability to work with leaders to maintain consistency across all stores.
  </li>
  <li>
   Analytical, reporting skills and business, commercial awareness.
  </li>
  <li>
   Inter-personal communication skills.
  </li>
  <li>
   Stock and Inventory management.
  </li>
 </ul>
 <p>
 </p>
</div>


Jr Client Advisor

Bulgari

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p><b>CLIENT ADVISOR AND SALES SUPPORT<br>
</b></p><p></p><p>BVLGARI IS THE MAGNIFICENT AND CONTEMPORARY ROMAN HIGH JEWELER.
</p><p>Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.
</p><p>In order to complete our team driven by excellence and the commitment, of creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for his future:
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p>Your mission is to provide an inspirational, luxurious shopping experience, maximizing every sales opportunity. Support peers and colleagues in efficient running of the boutique. Demonstrate excellent product knowledge and drive to achieve store targets:
</p><ul><li>Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service.
</li><li>Listen and understand clients&rsquo; needs, providing customized advice and introducing them to the discovery of the Brand.
</li><li>Establish and develop relationship with existing clients and engage new customers to the brand.
</li><li>Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience.
</li><li>Contribute to the store and service KPIs achievement.
</li><li>Register clients&rsquo; data in the dedicated system for future contact, personalized CRM actions and client development purposes.
</li><li>Perform all CRM one to one activities.
</li><li>Apply all sales related procedures and guidelines.
</li><li>Ensure that all front area of the shop are clean and products are displayed as per VM guidelines.
</li><li>Perform all After Sales service front office activities directly related to final customers (taking in charge items to repair brought back by customers, performing a brief interview and entering data in SAP), acting as proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored.
</li><li>Perform on-line training modules and participate to defined training sessions in order to develop your knowledge on different topics.
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p>The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 3 to 4 years sales experience within a luxury environment. Marketing and Customer Relationship Management techniques experience is also ideal. Proficiency in English written and verbal is essential and Arabic is a strong asset.
</p><p>To succeed within this role you should hold strong customer service and negotiation skills, work with integrity and respect to ensure operational effectiveness. Knowledge of Bulgari products, Selling skills and Store procedures is an advantage.
</p></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>BVLGARI
</i></b><br>
<b>MAISON
</b><br>
</h2><div>Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.
<br>
Through a pioneering vision, the company&rsquo;s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.
<br>
Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social &amp; Environmental Responsibility and giving back &ndash; to nature and to the community. In 2024 the Maison announced the creation of <i>Fondazione Bvlgari </i>, reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.</div></div></div></div></div></div></div><p></p>

PROZ TECHNOLOGIES

<p>Hello,<br/>Greetings from Proztec Qatar! I hope everything is going well with you.</p><p><b>JOB DESCRIPTION</b></p><p>The Service Operations Manager is responsible for overseeing day-to-day IT operations and acting as a technical advisor across all customer environments. This role ensures smooth incident management, operational efficiency, and service continuity while maintaining high standards of performance and reporting. The Service Operations Manager plays a key role in managing operational teams, resolving technical issues, and ensuring adherence to ITSM best practices.</p><p><b>DUTIES &amp; RESPONSIBILITIES</b></p><ul><li>Supervise daily IT operations across all customer environments</li><li>Act as a technical advisor for resolving complex operational and system issues</li><li>Manage Incident, Problem, and Operations processes in line with ITIL practices</li><li>Monitor system performance, availability, and service health</li><li>Ensure timely resolution of incidents and minimize service disruptions</li><li>Lead operational teams and coordinate with support functions</li><li>Prepare and present operational reports, dashboards, and performance metrics</li><li>Drive continuous improvement initiatives in service operations</li><li>Ensure compliance with operational procedures and governance standards</li><li>Collaborate with stakeholders to enhance service quality and efficiency</li></ul><p><b>SKILLS &amp; ABILITIES</b></p><ul><li>Strong expertise in Incident &amp; Operations Management</li><li>Solid understanding of ITSM frameworks (ITIL)</li><li>Ability to troubleshoot and resolve complex technical issues</li><li>Strong leadership and team coordination skills</li><li>Excellent reporting and analytical capabilities</li><li>Effective communication and stakeholder management skills</li></ul><p><b>POTENTIAL BACKGROUND</b></p><ul><li>Minimum <b>7+ years of experience</b> in IT Operations / Service Operations</li><li>Experience managing enterprise IT environments and support teams</li><li>Proven experience in incident management and operational governance</li><li>Exposure to multi-vendor environments is an advantage</li></ul><p><b>CERTIFICATIONS (MANDATORY/PREFERRED)</b></p><ul><li>ITIL v4 Intermediate (Mandatory)</li><li>COBIT (Preferred)</li></ul><p><b>LANGUAGE REQUIREMENT</b></p><ul><li>Arabic or Non-Arabic Speaker</li></ul><p><b>WORK LOCATION</b></p><ul><li>Onshore &ndash; Qatar</li></ul><p><b>SOFT SKILLS</b></p><ul><li>Strong problem-solving and decision-making abilities</li><li>Ability to work under pressure and manage critical incidents</li><li>Proactive approach to operational challenges</li><li>Strong ownership and accountability</li><li>Excellent coordination and communication skills</li></ul><p>If you&rsquo;re interested or have relevant experience, feel free to share your updated CV.</p><p>Job Type: Full-time</p><p>Pay: QAR15,000.00 - QAR18,000.00 per month</p><p>Work Location: In person</p>

Service Operations Manager

Lorica Conseil Advisory Group

<p>About the Role:<br/>Doha is a fast-growing hub for strategy, transformation, and large-scale business development, and at Lorica Conseil Advisory Group, we bring that same level of ambition into every consulting engagement we deliver. We work with organizations across Qatar and the GCC to improve performance, strengthen operations, and execute high-impact business transformation initiatives.</p><p>We are looking for a <b>Senior Management Consultant</b> who can take ownership of complex advisory projects from strategy through execution. This is not a reporting role&mdash;you will be leading client engagements, shaping executive decisions, and directly influencing business outcomes. You will act as a trusted advisor to senior stakeholders, translating complex business challenges into clear, actionable solutions.</p><p>Why Work With Us?</p><p><b>High-Impact Work:</b> You will work directly on strategic projects that influence real business decisions across multiple industries in Qatar and the GCC.</p><p><b>Client Exposure:</b> You will engage with senior executives, leadership teams, and decision-makers from day one.</p><p><b>Ownership Culture:</b> We value consultants who take initiative. You will have autonomy to lead workstreams and shape solutions, not just execute tasks.</p><p><b>Fast Growth Environment:</b> This role is designed for high performers who want accelerated career progression into Director-level consulting roles.</p><p><b>Diverse Project Portfolio:</b> Exposure to strategy, operations, organizational transformation, and performance improvement projects.</p><p>Key Responsibilities:</p><p><b>Strategy &amp; Advisory Leadership:</b> Lead end-to-end management consulting engagements across strategy, operations, and transformation mandates.</p><p><b>Client Engagement:</b> Act as the primary advisor to senior client stakeholders, ensuring clarity, alignment, and delivery of outcomes.</p><p><b>Business Analysis:</b> Conduct deep operational, financial, and organizational analysis to identify improvement opportunities.</p><p><b>Solution Design:</b> Develop structured, data-driven recommendations and translate them into executable business plans.</p><p><b>Project Leadership:</b> Manage workstreams, timelines, and deliverables across multiple consulting projects.</p><p><b>Executive Communication:</b> Present insights, recommendations, and strategic plans to C-level executives in a clear and compelling way.</p><p><b>Change &amp; Transformation Support:</b> Support implementation of strategic initiatives and organizational improvements.</p><p>What We Are Looking For:</p><p><b>Experience:</b> 7&ndash;12+ years of experience in management consulting, business advisory, corporate strategy, or operations transformation.</p><p><b>Consulting Background:</b> Experience in consulting firms or internal strategy/operations roles with exposure to executive-level projects.</p><p><b>Analytical Strength:</b> Strong ability to structure complex problems, interpret data, and develop clear business recommendations.</p><p><b>Client Management:</b> Proven experience working with senior stakeholders and managing high-level business discussions.</p><p><b>Communication Skills:</b> Strong written and verbal communication skills, with the ability to simplify complex concepts.</p><p><b>Education:</b> Bachelor&rsquo;s degree required; MBA or equivalent advanced degree is a strong advantage.</p><p><b>Market Exposure:</b> Experience in GCC or Middle East consulting environments is highly desirable.</p><p><b>Mindset:</b> You are structured, commercially aware, and comfortable operating in fast-moving, high-expectation environments.</p><p>الراتب المدفوع: QAR٣٠٬٠٠٠٫٠٠&nbsp;لكل شهر</p><p>موقع العمل: عمل هجين يتم عن بُعد في Doha (Doha)</p>

Senior Management Consultant

Explore 1012+ Service point advisor in Mesaieed this May. Find roles across top companies and apply now to boost your career.

1012 service point advisor jobs In Mesaieed

Service Point Advisor

Service Point Advisor

Client Advisor & Sales Support, Doha

Jr Client Advisor

Client Advisor & Sales Support, Doha

Service Operations Manager

Senior Management Consultant