sales executive

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service team leader

Millennium Place Doha

We are seeking a motivated and service-driven Team Leader to join our team, a distinguished Arabic restaurant known for its authentic cuisine and exceptional guest experience. The ideal candidate will be of Arabic nationality, fluent in Arabic and English, and possess strong leadership and communication skills to guide the service team in delivering true Arabic hospitality.Key Responsibilities:<ul><li>Supervise and support the service team during daily operations to ensure smooth, efficient, and high-quality service.</li><li>Lead by example, maintaining excellent guest relations and professional behaviour at all times.</li><li>Communicate effectively with guests in Arabic and English, ensuring comfort and satisfaction.</li><li>Train, motivate, and monitor staff performance to uphold service and hygiene standards.</li><li>Coordinate with the kitchen and stewarding teams to ensure timely service and teamwork.</li><li>Handle guest feedback and resolve issues promptly and professionally.</li><li>Ensure the dining area is clean, organized, and ready before and after service.</li><li>Assist management in achieving revenue goals through effective upselling and service quality.</li><li>Maintain accurate reports on daily operations, staff performance, and inventory when required.</li></ul>Requirements:<ul><li>Previous experience as a Team Leader, Captain Waiter, or Senior Waiter in an Arabic or Middle Eastern restaurant.</li><li>Arabic nationality (required).</li><li>Fluent in Arabic and English (spoken and written).</li><li>Strong understanding of Arabic cuisine, culture, and dining traditions.</li><li>Excellent leadership, communication, and customer service skills.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Knowledge of food safety and hygiene standards.</li><li>Flexibility to work shifts, weekends, and public holidays.</li></ul>Job Types: Full-time, PermanentPay: QAR3,500.00 - QAR4,000.00 per month

Team Leader

Rosewood Doha

<div>
 Job Summary:&nbsp;Reporting to the Manor Club Assistant Manager, the Manor Club Team Leader is responsible for all aspects of guest service in the daily operation of the Manor Club Lounge and Apartment Lounge, always ensuring the highest levels of guest satisfaction.&nbsp;
 
 Essential Duties and Responsibilities:
 <ul>
 <li>
 Ensures brand standards have been implemented.
 </li>
 <li>
 Ensures that all the Food and Beverage Essentials are implemented.
 </li>
 <li>
 Responds to the results of the consumer audit and ensures that the relevant changes are implemented.
 </li>
 <li>
 Works closely with other Outlet associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
 </li>
 <li>
 Works in a supportive and flexible manner with other departments, in the spirit of &ldquo;We work through Teams&rdquo;.
 </li>
 <li>
 Maintains par stocks of all equipment and guest supplies as required.
 </li>
 <li>
 Seats, takes orders and serves food and beverage to guests according to the established sequence and procedures.
 </li>
 <li>
 Presents menu, answers enquiries, and makes suggestions regarding food, beverage, and service to restaurant guests.
 </li>
 <li>
 Clears and resets counters or tables at conclusion of each course.
 </li>
 <li>
 Fully conversant with all aspects of the Micros System.
 </li>
 <li>
 Computes bill and accepts payment.
 </li>
 <li>
 Performs the function of cashier as required.
 </li>
 <li>
 Verifies cash received ensuring only genuine money been collected.
 </li>
 <li>
 Verifies all credit cards presented by guest before to validity of the card.
 </li>
 <li>
 Strictly adheres to all policies and procedures issued by the Finance Department regarding cashiering and cash handling.
 </li>
 <li>
 Has a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives. Standard Responsibilities
 </li>
 <li>
 Comply and adhere to the Rosewood company policies.
 </li>
 <li>
 Take on other tasks in addition to the ones stated, in a reasonable framework.
 </li>
 <li>
 Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
 </li>
 <li>
 Model the company&rsquo;s culture, vision, mission, and core values at all times.
 </li>
 <li>
 Appear as a role model to Manor Club/Lounge department.
 </li>
 <li>
 Understands and strictly adheres to rules and regulations established in the associate handbook and the Hotel&rsquo;s policies concerning fire, hygiene and health and safety.
 </li>
 <li>
 Ensures high standards of personal presentation and grooming.
 </li>
 <li>
 Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
 </li>
 <li>
 Conduct Hotel/Apartment Check In&rsquo;s and Check Out&rsquo;s according to Rosewood policies and SOP&rsquo;s.
 </li>
 <li>
 Ensure that Rosewood brand standards, LQA, FORBES, Sequence of service, product knowledge and all other departmental standards are implemented daily.
 </li>
 <li>
 Attends training sessions and meetings as and when required.
 </li>
 <li>
 Carries out any other reasonable duties and responsibilities as assigned.
 </li>
 <li>
 Elaborate daily closing reports when needed.
 </li>
 </ul>
 Confidentiality:
 <ul>
 <li>
 Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and employees, unless otherwise stated.&nbsp;
 </li>
 </ul>
 Health &amp; Safety:
 <ul>
 <li>
 Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
 </li>
 <li>
 The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
 </li>
 <li>
 Report any defects in the building, plant, or equipment according to hotel procedure.
 </li>
 <li>
 Ensure that any accidents to Associates, guests or visitors are reported immediately in accordance with correct procedures.
 </li>
 <li>
 Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
 </li>
 <li>
 Be fully conversant with:
 </li>
 <li>
 Regulations
 </li>
 <li>
 Risk Assessments for your department
 </li>
 <li>
 Hotel Fire &amp; Bomb Procedures
 </li>
 </ul>
 Other:
 <ul>
 <li>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
 </li>
 <li>
 As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
 </li>
 </ul>
</div>

Lounge Team Leader

Hyatt

<div><div>Summary<div>
At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.

You will be responsible for assisting with efficiently running the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations.
The Team Leader - Spa is responsible for ensuring the smooth operation of the activities and maintenance of massage equipment in the Spa and providing courteous, professional, efficient, and flexible service at all times.</div></div><div>
Qualifications<div><ul>
<li>Ideally, with a relevant degree or diploma in physical therapy or spa treatments.</li>
<li>Minimum 2 years of work experience in hotel operations</li>
<li>Good customer service, communication, and interpersonal skills are a must.</li>
<li>Schedule flexibility is necessary, and the ability to multitask</li>
<li>Preferably residing in GCC countries, with the support of a transfer</li></ul></div></div></div>

TEAM LEADER- SPA

ASMACS QATAR

MAINTENANCE OPERATIONS TEAM LEADER (SOFT SERVICE)Qualifications<ul><li>3 years as Team Leader in Soft Services with FM airports/mall /hotels/hospitals/buildings - knowledge in floor maintenance/cleaning machines and chemicals/color coding/PH values of the chemicals/cross-contamination/MSDS &amp; COSHH-FM mandator</li><li>Diploma/ITI/Technical Education</li></ul>Salary: 3000 QR (males)/3300 QR (females)/company 3-person shared room/accommodationJob Type: Full-timePay: QAR3,000.00 per monthApplication Question(s):<ul><li>did you apply with any FMM company hiring before?</li><li>how many staff/cleaners you handled? (MAXIMUM)</li></ul>Experience:<ul><li>color coding/PH values of the chemicals/cross-contamination: 3 years (Required)</li><li>MSDS &amp; COSHH: 3 years (Required)</li><li>floor maintenance/cleaning machines and chemicals: 3 years (Required)</li><li>as Team Leader: 3 years (Required)</li></ul>

MAINTENANCE OPERATIONS TEAM LEADER (SOFT SERVICE)

DotLynx

Job Title: Call Center Team Leader &ndash; Insurance SectorLocation: Doha, QatarSalary: QAR 4,700 per monthKey Responsibilities<ul><li>Supervise call center agents, providing coaching, guidance, and mentorship to meet performance targets.</li><li>Track and evaluate agent performance against KPIs, SLAs, and quality standards, with a focus on the medical industry.</li><li>Handle escalations, resolve customer issues, and ensure inquiries are addressed effectively and professionally.</li><li>Adapt to client requirements and workflow changes, supporting the team in managing fluctuating call volumes.</li><li>Prepare and submit regular reports on team performance, challenges, and achievements to senior management.</li><li>Work closely with management and clients to align service delivery with client-specific needs.</li></ul>Qualifications:<ul><li>Male candidates preferred.</li><li>Bilingual proficiency: Arabic &amp; English (spoken and written).</li><li>Proven experience in a call center leadership role, preferably within BPO, Telecom, or Healthcare sectors.</li><li>Strong communication and interpersonal skills with the ability to inspire and motivate a team.</li><li>Excellent problem-solving and conflict-resolution abilities.</li><li>Familiarity with call center metrics, reporting, and SLAs.</li><li>Ability to multitask, prioritize, and perform under pressure in a fast-paced environment.</li><li>Proficiency in CRM systems and call center software.</li><li>Willingness to work in rotational shifts, including weekends and public holidays.</li></ul>How to Apply: Interested candidates are invited to submit their CVs to: apply@dotlynx.caJob Type: Full-timePay: QAR4,700.00 per month

Call Center Team Leader

We are looking for an experienced and service-oriented Captain Waiter to join our team, an authentic Arabic restaurant renowned for its warm hospitality and traditional cuisine. The ideal candidate will be of Arabic nationality, fluent in Arabic and English, and have a passion for delivering exceptional guest service that reflects true Arabic hospitality.Key Responsibilities:<ul><li>Supervise and coordinate the activities of the service team to ensure smooth and efficient restaurant operations.</li><li>Welcome guests in a friendly and professional manner, ensuring an outstanding dining experience.</li><li>Take and manage guest orders accurately, ensuring timely service and communication with the kitchen team.</li><li>Train and guide waiters and runners on service standards and menu knowledge.</li><li>Ensure all tables are properly set and maintained throughout service.</li><li>Handle guest feedback or complaints courteously and effectively.</li><li>Maintain cleanliness, organization, and hygiene in the dining area.</li><li>Support management in achieving guest satisfaction and service excellence goals.</li><li>Promote menu items and upsell whenever appropriate to enhance the guest experience and maximize sales.</li></ul>Requirements:<ul><li>Proven experience as a Captain Waiter or Head Waiter in an Arabic or Middle Eastern restaurant.</li><li>Arabic nationality (required).</li><li>Fluent in Arabic and English (spoken and written).</li><li>Strong knowledge of Arabic cuisine and traditional dining service.</li><li>Excellent communication, leadership, and customer service skills.</li><li>Professional appearance and a positive attitude.</li><li>Ability to work well under pressure in a fast-paced environment.</li><li>Flexibility to work shifts, weekends, and holidays.</li></ul>Job Types: Full-time, PermanentPay: QAR2,500.00 - QAR3,000.00 per month

Captain Waiter

Evergreen Organics Cafe

General OverviewThe FOH Team Leader ensures exceptional guest experiences by leading the FOH team in a manner consistentwith Evergreen Organics&rsquo; vegan, sustainable, and organic values. They are responsible for maintainingoperational efficiency, fostering team motivation, and implementing brand-aligned practices to meet customersatisfaction and business goals.The position will include key responsibilities such as:&#9679; Ensure a welcoming environment for all guests, delivering exceptional service aligned with the company&rsquo;s ethos.&#9679; Address and resolve guest concerns promptly and professionally.&#9679; Lead, motivate, and support the FOH team to achieve high levels of performance and morale.&#9679; Provide on-the-job training to team members, ensuring adherence to brand standards.&#9679; Assist in scheduling and task delegation for effective daily operations.&#9679; Oversee the cleanliness, organization, and readiness of the FOH area.&#9679; Collaborate with kitchen staff and management to ensure seamless service.&#9679; Monitor inventory levels and ensure all FOH supplies are adequately stocked.&#9679; Promote and implement eco-friendly practices such as recycling and waste reduction.&#9679; Educate staff and guests about Evergreen Organics&rsquo; commitment to veganism, sustainability, and organic living.&#9679; Monitor and analyze sales trends, contributing to strategies for improving revenue.&#9679; Assist in preparing operational reports for management review.&#9679; Handle daily administrative tasks such as maintaining records, submitting reports, and tracking teamperformance.&#9679; Support management in updating and implementing FOH policies and procedures.&#9679; Embody and promote the company&rsquo;s mission and values in all interactions with guests and team members.&#9679; Act as a role model for the team, consistently demonstrating professionalism and integrity.&#9679; Assist in other operational areas as required by management.&#9679; Take on ad hoc tasks to support the overall success of the outlet.Job Type: Full-timeApplication Question(s):<ul><li>Are you available to join immediately? If not, please let us know your earliest possible start date.</li><li>What is your salary expectation?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Team Leader in a busy restaurant of a 5-star hotel in Doha?: 2 years (Preferred)</li></ul>License/Certification:<ul><li>QID (Preferred)</li><li>Food Handling Certificate (Preferred)</li><li>Qatar Chamber Food Handler's Training (Preferred)</li></ul>

Food and Beverage Team Leader

Explore 2153+ Service team leader in Doha this October. Find roles across top companies and apply now to boost your career.