receptionist

guest relations manager Jobs in Abu Dhabi

guest relations manager

reservations agent

beauty clinic - admin manager Jobs in Abu Dhabi

beauty clinic - admin manager

colleague experience coordinator (hr reception) Jobs in Abu Dhabi

colleague experience coordinator (hr reception)

spa receptionist

IZILCosmeticsTrading LLC

The Spa Receptionist is the first point of contact for clients, responsible for providing a warm welcome, handling reservations, and ensuring a seamless guest experience. This role requires strong customer service skills, organization, and the ability to manage administrative tasks efficiently. The Spa Receptionist will contribute to maintaining the spa&rsquo;s professional image and delivering an outstanding client experience.Key Responsibilities Guest Relations &amp; Customer Service <ul><li>Greet clients warmly and confirm their scheduled treatments or services.</li><li>Provide guidance on spa procedures and answer client inquiries in a professional manner.</li><li>Inform clients about promotions, discounts, and new beauty products available.</li><li>Obtain and document guest feedback regarding treatments and overall experience.</li><li>Assist in resolving customer complaints and escalate issues as needed.</li></ul>Front Desk &amp; Administrative Duties <ul><li>Open and close the spa at designated times.</li><li>Maintain a clean and organized reception area.</li><li>Handle incoming calls, provide accurate information, and confirm appointments.</li><li>Manage the visitor register to track daily spa visitors.</li><li>Schedule and update client appointments, ensuring smooth workflow for service providers.</li><li>Notify spa staff of last-minute cancellations or walk-in clients.</li><li>Maintain an up-to-date register of loyal and long-term clients.</li></ul>Financial &amp; Inventory Management <ul><li>Process client payments for services and products.</li><li>Handle petty cash requests and deposits as needed.</li><li>Ensure proper handover of cash, client records, and shift reports before leaving work.</li><li>Check inventory levels and place orders with the Inventory Controller when necessary.</li></ul>Marketing &amp; Promotions <ul><li>Assist in developing and implementing promotional events to attract new clients.</li><li>Educate clients on beauty products and recommend suitable treatments based on their needs.</li><li>Promote available spa services and loyalty programs to enhance customer engagement.</li></ul>Compliance &amp; Team Collaboration<ul><li>Attend and actively participate in staff meetings and training sessions.</li><li>Maintain punctuality for appointments, meetings, and team functions.</li><li>Adhere to company grooming and uniform standards.</li><li>Follow standard operating procedures (SOP) and ensure compliance with company policies</li></ul>Qualifications &amp; Experience Education &amp; Certifications <ul><li>High school diploma or equivalent (additional qualifications in hospitality or administration are a plus).</li><li>Knowledge of spa or wellness services is an advantage.</li></ul>Skills &amp; Competencies <ul><li>Strong interpersonal and communication skills.</li><li>Excellent organizational and time management abilities.</li><li>Ability to multitask and work efficiently under pressure.</li><li>Proficiency in using appointment booking software and Microsoft Office applications.</li><li>Self-motivated and able to work independently or as part of a team.</li></ul>Personal Attributes<ul><li>Positive Attitude: Approachable and friendly demeanor.</li><li>Customer-Focused: Passion for delivering high-quality service.</li><li>Adaptability: Ability to respond to different work situations effectively.</li><li>Professionalism: High grooming and presentation standards.</li><li>Team Player: Works collaboratively with colleagues to ensure smooth operations.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience working at a front desk or in a receptionist role?</li><li>Have you worked in a spa, salon, hotel, or similar environment?</li><li>Are you familiar with any spa or salon booking software (e.g., Mindbody, Fresha, Booker)?</li></ul>Language:<ul><li>Arabic and English Speaker (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Spa Receptionist

Marriott International

<div>Additional Information 
Job Number25194553 
Job CategorySpa 
LocationThe Abu Dhabi EDITION, Al Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs. 
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act &ndash; polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations &ndash; breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. 
<div>
 
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.</div><div>
 
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Spa Receptionist - The Abu Dhabi EDITION

HOUSE OF ALLURE

We&rsquo;re looking for a friendly and organized Receptionist to be the first point of contact for our guests. If you enjoy helping people and keeping things running smoothly, we want to hear from you!Responsibilities:<ul><li>Greet and check in guests as they arrive.</li><li>Answer calls and emails, and book appointments.</li><li>Manage guest check-outs and payments.</li><li>Keep the front desk area clean and organized.</li><li>Assist with product sales and recommendations.</li><li>Help with any questions or concerns from guests.</li></ul>What We Offer:<ul><li>Competitive pay and tips.</li><li>A friendly, supportive work environment.</li><li>Discounts on services and products.</li><li>Training and growth opportunities.</li></ul>Ideal Candidate:<ul><li>Previous customer service or receptionist experience (spa or wellness experience is a plus).</li><li>Friendly, professional, and organized.</li><li>Good communication skills and attention to detail.</li><li>Able to multitask and stay calm in a busy environment.</li></ul>Job Type: Full-timePay: From AED3,000.00 per monthExperience:<ul><li>Spa receptionist: 2 years (Preferred)</li></ul>

Female Receptionist

Role Overview The Spa Attendant is responsible for ensuring a seamless and luxurious guest experience at Izil Moroccan Beauty Spa. This role requires maintaining cleanliness, assisting therapists, managing inventory, and providing excellent customer service. The Spa Attendant must uphold the highest hygiene and service standards while working in line with the company&rsquo;s values and goals.Key Responsibilities Guest Experience &amp; Customer Service<ul><li>Greet and assist guests upon arrival, confirming their reservations and guiding them through their spa experience.</li><li>Maintain a warm, friendly, and professional demeanor at all times.</li><li>Provide information about spa treatments, services, and packages to guests.</li><li>Address guest inquiries and complaints professionally, ensuring a high level of satisfaction.</li><li>Ensure a professional and thorough follow-up with guests post-treatment.</li></ul>Facility &amp; Hygiene Maintenance <ul><li>Regularly inspect and clean spa areas, including the lobby, treatment rooms, and relaxation areas.</li><li>Ensure that treatment rooms and common areas are impeccably maintained at all times.</li><li>Replenish towels, bathrobes, and linens as needed between treatments.</li><li>Monitor and restock spa supplies, including massage oils, skincare products, and amenities.</li><li>Assist in maintaining proper inventory control and reporting discrepancies.</li><li>Ensure adherence to hygiene and cleanliness standards as per company policies and Dubai Municipality guidelines.</li></ul>Operational &amp; Administrative Support <ul><li>Assist massage therapists and aestheticians with setting up and preparing for sessions.</li><li>Handle administrative tasks such as booking appointments, answering calls, and managing the spa database.</li><li>Process guest payments and assist with product purchases as required.</li><li>Promote and recommend spa products and services to guests.</li><li>Support the spa receptionist and team in ensuring smooth daily operations.</li><li>Be knowledgeable about all spa services, treatments, and operational standards.</li></ul>Team Collaboration &amp; Compliance <ul><li>Work closely with spa therapists, receptionists, and management to provide a cohesive guest experience.</li><li>Attend and actively participate in team meetings and training sessions.</li><li>Adhere to timekeeping and attendance policies.</li><li>Follow emergency and evacuation procedures as outlined by management.</li><li>Maintain a professional appearance, complying with company grooming and uniform standards.</li><li>Always maintain discretion and confidentiality regarding guest information.</li></ul>Performance &amp; Key Result Areas Key Performance Indicators (KPIs) <ul><li>Customer Satisfaction: Based on guest feedback and ratings.</li><li>Cleanliness &amp; Hygiene: Evaluated through routine inspections and audits.</li><li>Punctuality &amp; Reliability: Adherence to work schedules and responsibilities.</li><li>Product Knowledge: Awareness of spa services and ability to recommend suitable treatments.</li></ul>Work Schedule<ul><li>Standard work schedule is 9 hours per day (excluding breaks) with one day off per week.</li><li>Due to the nature of the spa industry, the role requires flexibility in working evenings, weekends, split shifts, and public holidays.</li></ul>Job Type: Full-time

Spa Attendant

VENDOM COMPANY

<ul><li>To report for duty punctually wearing the correct uniform and nametag and follow good hygiene habits at all time. Make- up is a requirement for female therapists &amp; hair up as per the standard.</li><li>To provide courteous and professional service at all times.</li><li>Welcome Guests, greet Guests and Members, explain and upsell the facilities, products and services available. Be proactive and ascertain individual needs. Give tours of the Spa, as required.</li><li>Answers all telephone communication within three rings while observing standards, etiquette, and professionalism at all times.</li><li>Schedule reservations of Spa and salon services and coordinate team members&rsquo;s schedule to ensure prompt service.</li><li>Ensure Guest / Member satisfaction at all times by ensuring that safety and service is always the Spa&rsquo;s first priority.</li><li>Assist with administration duties: filing, products supply inventory, updating Guest&rsquo;s profile and other required to support management and operations.</li><li>Provide accurate information about facilities in person and via telephone.</li><li>To report all problems or complaints related to the Spa. Communicate via logbook, daily briefings, and staff meetings, depending upon urgency.</li><li>To liaise with all related departments such as confirm reservations, process engineering requests and maintain cleanliness.</li><li>Record in appropriate logbook any guest requests, complaints or engineering requests.</li><li>To understand all current activities and promotions within the Anantara Spa and the Hotel.</li><li>Maintain daily operations including opening, operating and closing procedures. Consistently fill in the reception and reservation checklists.</li><li>Participate in any scheduled training programs and attend the internal Spa meetings.</li><li>Control entry into all areas by restricting all unauthorized individuals.</li><li>Collect money or other suitable payment from guests for all services and products rendered.</li><li>Operate Spa&rsquo;s operating system (Spa Booker)</li><li>Perform clerical duties.</li><li>Maintain office files and records.</li></ul>Profil recherch&eacute;<ul><li>High School diploma</li><li>Previous experience in same position for at least 1 year.</li><li>Luxury hotel experience is a must</li><li>Passion for excellent service</li><li>Excellent team player and great communication skills</li></ul>For all applications, please forward your updated CV.Finally, JOIN US on www.vendomtalents.com to discover all our daily updates in the luxury hospitality sector: France, Benelux, Spain, Portugal, North Africa, the United Kingdom, the Indian Ocean, and soon the Middle East.Job Type: Permanent

Casual Body & Beauty Therapist (W/M)

Al Shamal Holding

Job Title: Receptionist Location: Abu Dhabi, UAE Salary: AED 3,500 &ndash; AED 4,000 per monthJob Description:We are seeking a professional bilingual Receptionist to join our team in Abu Dhabi. The ideal candidate must have previous experience as a receptionist in a Real Estate company or a Government entity. The candidate should be fluent in Arabic and English, well-presented, and able to start immediately.Key Responsibilities:<ul><li>Welcome and assist visitors in a professional and courteous manner.</li><li>Handle incoming calls, emails, and official correspondence efficiently.</li><li>Manage appointments, bookings, and meeting schedules.</li><li>Maintain accurate records and proper documentation.</li><li>Coordinate with internal departments when required.</li><li>Provide general administrative and office support to ensure smooth daily operations.</li></ul>Requirements:<ul><li>Immediate joiners preferred.</li><li>Minimum 1 year UAE experience as a Receptionist in Real Estate or a Government entity (mandatory).</li><li>Fluency in Arabic and English (spoken and written).</li><li>Strong organizational, multitasking, and communication skills.</li><li>Excellent customer service and professional appearance.</li></ul>Benefits:<ul><li>Visa sponsorship</li><li>Health insurance</li><li>Air ticket allowance</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Are ready start Immediately ?</li><li>Your Nationality and the age ?</li></ul>Experience:<ul><li>Real Estate or a Government entity: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Work Location: On the road

Receptionist

Spa Staff.com

Full-Time Spa Manager for a 5-Star Hotel Spa in UAE - United Arab Emirates Join Spa as a Full-Time Spa Manager at a luxury 5-star hotel spa in Abu Dhabi, UAE. Job Details: <ul> <li>Location: Abu Dhabi, AE</li> <li>Salary: AED 10,000/month + commission (discussed during interview)</li> <li>Experience: Minimum 3 years in spa management, preferably in international 5-star hotels</li> <li>Languages: English required; Russian preferred</li> <li>Start date: Immediately</li> <li>Employment type: Full-time</li> </ul> Responsibilities: <ul> <li>Manage daily operations of the spa and fitness center</li> <li>Ensure high standards of service and guest satisfaction</li> <li>Develop and implement marketing strategies</li> <li>Control budgets and monitor financial performance</li> <li>Recruit, train, and supervise staff</li> <li>Maintain knowledge of competitors and industry trends</li> </ul> Qualifications: <ul> <li>Over 2 years of relevant experience in spa management</li> <li>Knowledge of spa operations and products</li> <li>Ability to communicate effectively in English and Russian</li> <li>Ability to manage payroll and budgets</li> <li>Relocate or commute reliably to Abu Dhabi</li> </ul> Applicants must be permitted to work in the country. This job posting is current and active.

Full Time Spa Manager for a 5 Star Hotel Spa in UAE - United Arab Emirates .

Explore 37+ Spa receptionist in Abu Dhabi this December. Find roles across top companies and apply now to boost your career.