account manager - shipping & logistics Jobs in Cairo

account manager - shipping & logistics

inbound logistic operations leader Jobs in Cairo

inbound logistic operations leader

logistics manager

regional sales manager

sr. manager logistics operations Jobs in Cairo

sr. manager logistics operations

sr manager logistics operations

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 What's On Your Plate?
 
 
 
 <ul>
 <li>
 Lead Talabat Egypt&rsquo;s overall supply ecosystem, ensuring a sustainable, high-quality, and high-performing rider base across the country.
 </li>
 <li>
 Develop and execute the overall supply growth and acquisition strategy aligned with business demand and market dynamics.
 </li>
 <li>
 Lead long-term supply forecasting and planning to ensure full coverage and service level adherence.
 </li>
 <li>
 Identify and launch new supply channels such as female riders, refugees, micro-financing, and e-bikes to diversify and sustain fleet growth.
 </li>
 <li>
 Manage the full lifecycle of 3PL partnerships, from selection and onboarding to performance management and contract renewals.
 </li>
 <li>
 Set clear KPIs and SLAs for 3PL partners, ensuring compliance, efficiency, and rider quality.
 </li>
 <li>
 Build and maintain strong strategic relationships with key 3PL partners to drive alignment and operational excellence.
 </li>
 <li>
 Lead and manage the on-ground operations team to ensure smooth daily operations, compliance, and service quality.
 </li>
 <li>
 Monitor and improve key operational KPIs including rider supply rate, EPH, order-on-time percentage, and churn rate.
 </li>
 <li>
 Implement standardized processes and digital tools to enhance control, visibility, and scalability across operations.
 </li>
 <li>
 Coach and develop a high-performing team of managers, seniors, and specialists across supply, 3PLs, and operations.
 </li>
 <li>
 Foster a culture of accountability, collaboration, and continuous improvement within the team.
 </li>
 <li>
 Work closely with cross-functional teams such as People, Finance, Commercial, and Product to align on strategies and deliverables.
 </li>
 <li>
 Identify and implement process improvements and best practices to enhance efficiency and rider satisfaction.
 </li>
 <li>
 Drive automation and technology-enabled initiatives to improve visibility and performance management.
 </li>
 <li>
 Oversee equipment management including uniforms, delivery boxes, and e-bikes to ensure consistent quality and operational standards.
 </li>
 <li>
 Ensure adherence to performance KPIs such as supply run rate, rider churn and retention, 3PL compliance, rider NPS, EPH, and operational coverage.
 </li>
 <li>
 Build long-term plans to sustain growth and strengthen Talabat&rsquo;s market leadership position.
 </li>
 </ul>
</div>

Sr. Manager Logistics Operations

Libsy / لبسي

<div>
 
 
 About Libsy
 
 
 
 
 
 
 Libsy is Egypt&rsquo;s resale marketplace for preloved, vintage, and designer fashion. We connect sellers and buyers through a trusted ecosystem built on quality control, authentication, and end-to-end logistics. Every sale is picked up, inspected at our Cairo hub, and delivered directly to the buyer with escrowed payments and buyer protection.
 
 
 
 
 
 We have organically grown into a platform with thousands of users across Cairo, and we are now scaling nationwide and laying the groundwork for regional expansion.
 
 
 
 
 
 
 Role Overview
 
 
 
 
 
 
 We are looking for Libsy&rsquo;s first Operations Manager. You will own Libsy&rsquo;s end-to-end operational performance, from logistics and hub management to customer trust and product alignment. You will manage delivery partners, quality control workflows, payout reliability, and customer support while building and leading a team that delivers consistent, high-quality execution at scale.
 
 
 
 
 
 This is a hands-on role that combines analytical thinking, field execution, and strategic planning. You will work closely with the founders and tech team to scale our operational model across Egypt, spend time on the ground in different cities, and help prepare Libsy for expansion into new MENA markets such as Saudi Arabia and the UAE.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Operational Strategy &amp; Execution
 
 
 
 
 
 <ul>
 <li>
 Co-develop and implement Libsy&rsquo;s operational roadmap in line with growth targets.
 </li>
 <li>
 Scale quality control, pickup, delivery, and returns processes while maintaining cost efficiency and reliability.
 </li>
 <li>
 Plan and execute national rollout across key Egyptian cities, ensuring a consistent seller and buyer experience.
 </li>
 <li>
 Establish the operational playbook for regional expansion, including logistics partnerships and regulatory readiness.
 </li>
 </ul>
 
 
 
 
 
 Logistics &amp; Fulfillment
 
 
 
 
 
 <ul>
 <li>
 Manage and grow relationships with delivery partners such as Bosta and other carriers.
 </li>
 <li>
 Oversee pickup, hub, and delivery workflows while maintaining strong SLAs on time, accuracy, and customer satisfaction.
 </li>
 <li>
 Optimize routing, batching, and capacity utilization to reduce delivery times and costs.
 </li>
 <li>
 Ensure smooth coordination between drivers, hub teams, and third-party logistics providers.
 </li>
 </ul>
 
 
 
 
 
 Quality Control &amp; Customer Experience
 
 
 
 
 
 <ul>
 <li>
 Oversee daily hub operations including item inspection, authentication for designer pieces, and rejection tracking.
 </li>
 <li>
 Maintain low QC fail rates and ensure consistent inspection standards.
 </li>
 <li>
 Lead customer service and dispute resolution processes with a focus on buyer trust and seller satisfaction.
 </li>
 <li>
 Monitor and improve payout reliability through PSPs such as Paymob and Kashier.
 </li>
 </ul>
 
 
 
 
 
 Process &amp; Performance Management
 
 
 
 
 
 <ul>
 <li>
 Design and implement SOPs across all operational units to ensure scalability and consistency.
 </li>
 <li>
 Define and track key performance indicators including delivery times, QC pass rates, cancellations, and payout timelines.
 </li>
 <li>
 Introduce continuous improvement practices to enhance throughput and reduce operational costs.
 </li>
 <li>
 Coordinate with finance to reconcile courier settlements and wallet payouts.
 </li>
 </ul>
 
 
 
 
 
 Technology &amp; Product Collaboration
 
 
 
 
 
 <ul>
 <li>
 Collaborate with the tech and product teams to align new features with operational needs such as order tracking, dashboards, and automation.
 </li>
 <li>
 Contribute to the automation of repetitive workflows such as shipping requests, refund handling, and notifications.
 </li>
 <li>
 Translate field feedback into structured product requirements that improve platform performance and user experience.
 </li>
 </ul>
 
 
 
 
 
 Team Leadership &amp; Culture
 
 
 
 
 
 <ul>
 <li>
 Build, mentor, and lead a team across operations, quality control, logistics, and customer support.
 </li>
 <li>
 Train and motivate team members to uphold Libsy&rsquo;s service standards and customer-first culture.
 </li>
 <li>
 Foster a data-driven and accountable work environment where efficiency and reliability are measurable outcomes.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 
 
 <ul>
 <li>
 Proven experience in logistics, e-commerce operations, or marketplace management.
 </li>
 <li>
 Deep understanding of last-mile delivery, reverse logistics, and quality control systems.
 </li>
 <li>
 Strong analytical skills and comfort with data-driven decision-making, including Excel or Google Sheets.
 </li>
 <li>
 Experience in process design and optimization, ideally with familiarity in Lean or continuous improvement practices.
 </li>
 <li>
 Strong negotiation and relationship management skills with logistics and service partners.
 </li>
 <li>
 Experience leading teams and building operational processes from scratch in fast-paced environments.
 </li>
 <li>
 Excellent communication in Arabic and English, both written and verbal.
 </li>
 <li>
 High ownership mindset with the ability to switch between strategy and hands-on execution.
 </li>
 <li>
 Passion for building scalable systems that enable circular and sustainable commerce.
 </li>
 </ul>
 
 
 
 
 
 Why Join Libsy
 
 
 
 
 
 <ul>
 <li>
 Join one of Egypt&rsquo;s fastest-growing consumer startups at a pivotal stage of expansion.
 </li>
 <li>
 Sit at the center of Libsy&rsquo;s most critical function: the operations that power trust, growth, and customer satisfaction.
 </li>
 <li>
 Lead our national rollout and shape our expansion strategy beyond Egypt into markets like Saudi Arabia and the UAE.
 </li>
 <li>
 Play a defining role in building the operational backbone of a category-defining company as the first operations hire.
 </li>
 </ul>
 
 
 
 
 
 How to Apply
 
 
 
 
 
 
 Please send your CV and a brief note about your most significant operational challenge and how you solved it to
 
 thomas@libsy.app
 
 with the subject line:
 
 Operations Manager Application
 
 .
 
</div>

Operations Manager

Talent 360 ME

<div>
 
 We Are Hiring!
 
 
 
 
 Office Manager
 
 
 
 An Office Manager is needed to oversee and coordinate daily administrative operations within a public relations environment. The role ensures smooth office functioning, supports team efficiency, and contributes to overall organizational effectiveness.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Manage day-to-day office operations and administrative tasks.
 </li>
 <li>
 Coordinate schedules, meetings, and internal communications.
 </li>
 <li>
 Support PR teams with document preparation, reporting, and logistics.
 </li>
 <li>
 Maintain office systems, records, and supplies.
 </li>
 <li>
 Assist in onboarding and training of staff.
 </li>
 <li>
 Ensure a professional and organized office environment.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 6&ndash;8 years of experience in office management or administrative roles, preferably within PR or communications.
 </li>
 <li>
 Strong organizational and multitasking skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Proficiency in office software and administrative tools.
 </li>
 <li>
 Ability to manage priorities and support multiple teams effectively.
 </li>
 </ul>
</div>

Sr. Office Manager

noon

<div>
 
 
 About noon
 
 
 
 noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we&rsquo;re six years in, but only 5% done.
 
 
 
 
 
 noon&rsquo;s mission: every door, every day.
 
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 <ul>
 <li>
 Maintain and improve the ground operations performance with assistant managers &amp; hub in-charge in terms of delivery, pick up, and all related aspects to comply with the company quality of service standards and Measures.
 </li>
 <li>
 Strategically plan and manage logistics or internal operations.
 </li>
 <li>
 Creating adequate team structure and managing various operational teams.
 </li>
 <li>
 Manage day to day operations in the network to ensure meeting of internal SLA&rsquo;s along with productivity, cost and company targets.
 </li>
 <li>
 Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall.
 </li>
 <li>
 Work with Assistant manager &amp; station manager on setting the yearly objectives and expansion/development plans.
 </li>
 <li>
 Scaling the team and the processes to support the growth of the company.
 </li>
 <li>
 Revamping processes: Challenging established processes and implementing new processes to adapt to the fast growth of Noon.
 </li>
 <li>
 Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall.
 </li>
 <li>
 Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall.
 </li>
 <li>
 Keep track of quality, quantity, delivery times, transport costs and efficiency.
 </li>
 <li>
 Direct, optimize and coordinate full order cycle
 </li>
 <li>
 Working closely with the Noon&rsquo;s central team to share and implement global best practices
 </li>
 <li>
 Mentor and develop operation leaders to take up management positions across the noon operational network
 </li>
 </ul>
 
 
 
 
 
 What you&rsquo;ll need:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Logistics or Supply Chain Management or a similar role
 </li>
 <li>
 Minimum 5 years of experience in E-commerce in a related field
 </li>
 <li>
 Strong experience in working as a business partner in delivering better decision support and enabling strategic initiatives which help to improve organization financial performance.
 </li>
 <li>
 Excellent analytical skills as well as strong business acumen.
 </li>
 <li>
 Excellent interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.
 </li>
 <li>
 Develop project &amp; program work plan and ensure compliance with relevant
 </li>
 <li>
 Stakeholders.
 </li>
 <li>
 Recruit, lead and build a high-performance Project and Program team with ongoing performance reviews.
 </li>
 <li>
 Demonstrated ability to work in a multicultural environment and establish harmonious and effective working relationships both within and outside the organization.
 </li>
 <li>
 Promote efficient and effective logistics &amp; supply chain management &amp; processes.
 </li>
 <li>
 Analytical ability (e.g., pivot tables, lookup functions) to gather and interpret data to further develop, recommend and implement solutions
 </li>
 </ul>
 
 
 Who will excel?
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
 
 
</div>

Logistics Manager

DHL Express

<div>
 
 Role Purpose:
 
 
 
 The Key Account Manager (KAM) is responsible for driving revenue and profitability from a portfolio of Key/strategic customers. This role focuses on consultative selling, account development, and delivering exceptional customer experience while representing DHL Express Egypt as a trusted logistics partner.
 
 
 
 Key Responsibilities:
 
 
 
 
 Account Development &amp; Growth / Acquisition:
 
 
 
 
 <ul>
 <li>
 Always act as an ambassador for DHL and attend to customer needs in a professional, friendly and courteous manner
 </li>
 <li>
 Ensure that a high level of professional rapport is developed and maintained with all customers
 </li>
 <li>
 Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
 </li>
 <li>
 Manage and develop a specific group of customers with the objective of continuous growth across all products Manage, Maintain and improve the customer&rsquo;s business profitability
 
 
 
 </li>
 </ul>
 
 Client Relationship Management
 
 
 
 
 <ul>
 <li>
 Build and maintain multi-level relationships with key decision-makers.
 </li>
 <li>
 Conduct quarterly business reviews to assess performance and identify growth opportunities.
 </li>
 <li>
 Ensure timely resolution of service issues through coordination with internal teams.
 
 
 
 </li>
 </ul>
 
 Market &amp; Competitive Analysis
 
 
 
 
 <ul>
 <li>
 Monitor competitor activities and market trends.
 </li>
 <li>
 Design strategies to defend and grow market share.
 
 
 
 </li>
 </ul>
 
 Cross-functional Collaboration
 
 
 
 
 <ul>
 <li>
 Work closely with Customer Service, Operations, and Regional Sales teams.
 </li>
 <li>
 Lead initiatives to implement new solutions for strategic accounts.
 
 
 
 </li>
 </ul>
 
 Qualifications, Experience And Competencies
 
 
 
 
 Education &amp; Experience
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Logistics, or related field.
 </li>
 <li>
 3&ndash;4 years of experience in B2B sales or account management (preferably in logistics/express industry).
 </li>
 <li>
 A proved track in sales performance and achievements.
 
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 
 <ul>
 <li>
 Strong consultative selling and negotiation skills.
 </li>
 <li>
 SLNB completion
 </li>
 <li>
 Excellent communication and presentation abilities.
 </li>
 <li>
 Analytical mindset with strategic planning capabilities.
 </li>
 <li>
 Proficiency in English and Arabic.
 
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
 
 <ul>
 <li>
 Customer-centric and results-driven.
 </li>
 <li>
 Resilient, proactive, and able to work under pressure
 </li>
 </ul>
</div>

Key Account Manager

Explore 504+ Sr manager logistics operations in Cairo this December. Find roles across top companies and apply now to boost your career.

504 sr manager logistics operations jobs IN Cairo

Sr. Manager Logistics Operations

Sr. Manager Logistics Operations

Operations Manager

Sr. Office Manager

Logistics Manager

Key Account Manager

Key Account Manager