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account manager - shipping & logistics Jobs in Cairo

account manager - shipping & logistics

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account manager shipping logistics

Magnet

<div>
 
 
 Industry:
 
 Parcel Delivery, Shipping &amp; logistics
 
 
 
 Job Location:
 
 New Cairo, Egypt.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Act as the primary point of contact for assigned logistics clients, maintaining strong and long-term relationships.
 </li>
 <li>
 Understand clients&rsquo; supply chain requirements and provide tailored logistics solutions.
 </li>
 <li>
 Manage end-to-end service delivery, including transportation, freight forwarding, warehousing, and distribution.
 </li>
 <li>
 Monitor shipment performance, resolve service issues, and ensure on-time delivery.
 </li>
 <li>
 Identify opportunities to upsell or cross-sell value-added logistics services.
 </li>
 <li>
 Coordinate with internal teams (operations, customer service, finance, and compliance) to meet client expectations.
 </li>
 <li>
 Prepare account performance reports, KPIs, and conduct regular business reviews for clients.
 </li>
 <li>
 Track market trends, competitor activity, and industry developments to support client growth strategies.
 </li>
 <li>
 Ensure accurate account documentation, pricing agreements, and CRM updates.
 </li>
 <li>
 Handle client escalations professionally and work with relevant teams to provide timely resolutions.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Business Administration, Logistics, Supply Chain Management
 
 , or a related field.
 </li>
 <li>
 
 2&ndash;3 years of experience
 
 in
 
 Account Management
 
 within the
 
 Parcel Delivery, Shipping, or Logistics
 
 sector.
 </li>
 <li>
 Strong understanding of logistics operations, warehousing, and distribution processes.
 </li>
 <li>
 Excellent communication, negotiation, and relationship management skills.
 </li>
 <li>
 Analytical mindset with strong reporting and presentation abilities.
 </li>
 <li>
 Proficiency in
 
 Microsoft Office
 
 and
 
 CRM systems
 
 .
 </li>
 <li>
 Ability to manage multiple clients and priorities in a fast-paced environment.
 </li>
 </ul>
 
 
</div>

Account Manager - Shipping & logistics

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 About the Job:
 
 
 
 The Area Manager for First Mile will oversee and manage the initial phase of the shipping process
 
 
 process, ensuring efficient collection and processing of reverse parcels.
 
 
 The successful candidate will be responsible for optimizing operations, driving the team
 
 
 performance, and enhancing customer satisfaction for FM operations
 
 
 <ul>
 <li>
 Job Code:
 
 
 
 </li>
 </ul>
 2026OPER-276
 
 
 
 Job Responisbilities
 
 
 
 <ul>
 <li>
 Operational Management: Oversee daily operations in the First Mile segment, ensuring timely collection and processing of packages
 </li>
 <li>
 Team Leadership: Lead, mentor, and develop a team to achieve performance targets; Conduct regular training to enhance skills
 </li>
 <li>
 Performance Analysis: Monitor key performance indicators (PSR, Return Promise, Lost, Exceeded Return) to assess effectiveness and implement improvements as necessary
 </li>
 <li>
 Process Optimization: Identify areas for process enhancement to maximize efficiency and reduce costs
 </li>
 <li>
 Merchant Relationship Management: Build strong relationships with merchants to ensure a high level of customer satisfaction and address any issues promptly
 </li>
 <li>
 Budget Management: Prepare and manage budgets for the area to achieve the FM cost, ensuring effective allocation of resources
 </li>
 <li>
 Collaboration: Work closely with other departments, such as Account Management, customer service and Fleet
 
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Logistics, or a related field
 </li>
 <li>
 Minimum of 3 Years of experience in a managerial role within logistics or shipping
 </li>
 <li>
 Strong leadership and team management capabilities
 </li>
 <li>
 Excellent problem-solving and decision-making skills
 </li>
 <li>
 Proficient in data analysis and performance management
 </li>
 <li>
 Exceptional communication and interpersonal skills
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Area Manager - First Mile

ELSEWEDY ELECTRIC POWER SYSTEMS PROJECTS

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 The Senior Logistics Specialist will oversee complex logistics operations for EPC projects, focusing on customs clearance, heavy-lift transportation, and international shipping. This role ensures compliance with regulatory requirements and optimizes logistics processes to support timely project execution.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Lead logistics planning for large-scale EPC projects, including heavy equipment and oversized cargo.
 </li>
 <li>
 Manage end-to-end customs clearance processes for imported/exported materials.
 </li>
 <li>
 Develop and implement strategies for cost-effective and timely transportation.
 </li>
 <li>
 Coordinate with freight forwarders, customs brokers, and regulatory authorities.
 </li>
 <li>
 Prepare and validate shipping documentation (HS codes, certificates of origin, permits).
 </li>
 <li>
 Monitor and track shipments, proactively resolving delays and bottlenecks.
 </li>
 <li>
 Ensure compliance with international trade laws, Incoterms, and local regulations.
 </li>
 <li>
 Conduct risk assessments for logistics operations and propose mitigation plans.
 </li>
 <li>
 Support project teams with logistics-related technical advice and solutions.
 </li>
 <li>
 Mentor junior logistics staff and share best practices.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Logistics, Supply Chain, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 
 5&ndash;8 years of experience
 
 in logistics within EPC or large-scale industrial projects.
 </li>
 <li>
 Expertise in
 
 customs clearance procedures
 
 and regulatory compliance.
 </li>
 <li>
 Strong knowledge of
 
 heavy-lift transportation
 
 , oversized cargo handling, and Incoterms.
 </li>
 <li>
 Familiarity with international shipping regulations and documentation.
 </li>
 <li>
 Proficiency in ERP systems (SAP preferred) and MS Office.
 </li>
 <li>
 Excellent negotiation, problem-solving, and communication skills.
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities.
 </li>
 </ul>
 
 
 
 
 
 Work Location:
 
 
 
 Head office and project sites as required
 
 
 
</div>

Senior Logistics Specialist

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 The Logistics Specialist will support project execution by managing the movement, storage, and delivery of materials and equipment for PSP projects. This role ensures timely and cost-effective logistics operations in compliance with company policies and project requirements.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Coordinate inbound and outbound shipments for project sites, including customs clearance and documentation.
 </li>
 <li>
 Manage transportation planning for heavy equipment and project materials.
 </li>
 <li>
 Liaise with suppliers, freight forwarders, and internal teams to ensure on-time delivery.
 </li>
 <li>
 Prepare and review shipping documents (packing lists, invoices, certificates of origin).
 </li>
 <li>
 Track shipments and provide status updates to project teams.
 </li>
 <li>
 Ensure compliance with local and international shipping regulations.
 </li>
 <li>
 Support cost optimization initiatives in logistics operations.
 </li>
 <li>
 Handle logistics-related issues and resolve delays proactively.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Logistics, Supply Chain, or related field.
 </li>
 <li>
 2&ndash;4 years of experience in logistics, preferably in EPC &amp; Oil and Gas projects.
 </li>
 <li>
 Knowledge of Incoterms, customs regulations, and international shipping.
 </li>
 <li>
 Strong organizational and communication skills.
 </li>
 <li>
 Proficiency in MS Office and ERP systems (SAP is a plus).
 </li>
 <li>
 Ability to work under pressure and meet tight deadlines.
 </li>
 </ul>
 
 
 
 
 
 Work Location:
 
 
 
 Project sites and head office as required
 
 
 
</div>

Logistics Specialist

Midstar

<div>
 
 
 We thank all applicants for their interest, however only shortlisted candidates will be contacted.
 
 
 
 
 
 
 
 Position Purpose:
 
 
 
 The Documentation &amp; Data Entry Officer is responsible for preparing and managing all shipping documentation related to bulk agricultural commodities (such as wheat, rice, barley, corn, soybeans, and others). The role ensures accurate preparation of export and imports documents, coordination with shipping lines, surveyors, and port agents, and precise updating of shipment data to support smooth logistics and operational workflows
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 1. Shipping Documentation Preparation
 
 
 <ul>
 <li>
 Prepare and review export and import documentation including:
 </li>
 <li>
 Verify compliance with customs, port authority, and agricultural regulatory documentation.
 </li>
 </ul>
 
 
 
 
 
 2. Coordination &amp; Operational Follow-Up
 
 
 <ul>
 <li>
 Follow vessel operational documents.
 </li>
 <li>
 Monitor vessel schedules, loading/discharging timelines, and shipment progress.
 </li>
 </ul>
 
 
 
 
 
 3. Data Entry &amp; System Updates
 
 
 <ul>
 <li>
 Record and update accurate shipment data including commodity type, quantities (MT), vessel name/voyage, POL/POD.
 </li>
 <li>
 Track and document vessel movement stages (arrival, departure, loading start/finish, daily progress).
 </li>
 <li>
 Maintain organized digital and physical archives of all shipping documents.
 </li>
 </ul>
 
 
 
 
 
 4. Reporting &amp; Record Keeping
 
 
 <ul>
 <li>
 Prepare daily and weekly shipment status reports.
 </li>
 </ul>
 
 
 
 
 
 5. Compliance &amp; Standards
 
 
 <ul>
 <li>
 Ensure documentation and data accuracy in accordance with internal standards.
 </li>
 </ul>
 
 
 
 
 
 Educational Background:
 
 
 
 Bachelor&rsquo;s degree in Logistics, Business Administration, International Trade, Maritime Transport, or a related field.
 
 
 
 
 
 
 Skills &amp; Knowledge Requirements:
 
 
 <ul>
 <li>
 Strong knowledge of export/import documentation.
 </li>
 <li>
 Basic understanding of bulk cargo handling and shipping operations.
 </li>
 <li>
 Familiarity with Incoterms (FOB, CFR, CIF).
 </li>
 <li>
 Strong communication skills (English proficiency required).
 </li>
 <li>
 High accuracy in data entry and documentation handling.
 </li>
 <li>
 Dealing with Nafeza platform and cargoX platform
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Department:
 
 
 
 Logistics / Execution
 
 
 
 
 
 
 Years of Experience:
 
 
 
 1&ndash;3 years of experience in documentation, freight forwarding, or shipping (preferred).
 
 
 
 
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Excellent document handling and organization.
 </li>
 <li>
 Strong understanding of shipment documentation workflows.
 </li>
 <li>
 Ability to prepare structured reports (written &amp; Excel-based).
 </li>
 <li>
 Attention to detail and accuracy in data handling.
 </li>
 <li>
 Knowledge of agricultural commodities shipping is a plus.
 </li>
 </ul>
 
 
</div>

Documentation Officer

DHL Express

<div>
 
 Role Purpose:
 
 
 
 The Key Account Manager (KAM) is responsible for driving revenue and profitability from a portfolio of Key/strategic customers. This role focuses on consultative selling, account development, and delivering exceptional customer experience while representing DHL Express Egypt as a trusted logistics partner.
 
 
 
 Key Responsibilities:
 
 
 
 
 Account Development &amp; Growth / Acquisition:
 
 
 
 
 <ul>
 <li>
 Always act as an ambassador for DHL and attend to customer needs in a professional, friendly and courteous manner
 </li>
 <li>
 Ensure that a high level of professional rapport is developed and maintained with all customers
 </li>
 <li>
 Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
 </li>
 <li>
 Manage and develop a specific group of customers with the objective of continuous growth across all products Manage, Maintain and improve the customer&rsquo;s business profitability
 
 
 
 </li>
 </ul>
 
 Client Relationship Management
 
 
 
 
 <ul>
 <li>
 Build and maintain multi-level relationships with key decision-makers.
 </li>
 <li>
 Conduct quarterly business reviews to assess performance and identify growth opportunities.
 </li>
 <li>
 Ensure timely resolution of service issues through coordination with internal teams.
 
 
 
 </li>
 </ul>
 
 Market &amp; Competitive Analysis
 
 
 
 
 <ul>
 <li>
 Monitor competitor activities and market trends.
 </li>
 <li>
 Design strategies to defend and grow market share.
 
 
 
 </li>
 </ul>
 
 Cross-functional Collaboration
 
 
 
 
 <ul>
 <li>
 Work closely with Customer Service, Operations, and Regional Sales teams.
 </li>
 <li>
 Lead initiatives to implement new solutions for strategic accounts.
 
 
 
 </li>
 </ul>
 
 Qualifications, Experience And Competencies
 
 
 
 
 Education &amp; Experience
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Logistics, or related field.
 </li>
 <li>
 3&ndash;4 years of experience in B2B sales or account management (preferably in logistics/express industry).
 </li>
 <li>
 A proved track in sales performance and achievements.
 
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 
 <ul>
 <li>
 Strong consultative selling and negotiation skills.
 </li>
 <li>
 SLNB completion
 </li>
 <li>
 Excellent communication and presentation abilities.
 </li>
 <li>
 Analytical mindset with strategic planning capabilities.
 </li>
 <li>
 Proficiency in English and Arabic.
 
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
 
 <ul>
 <li>
 Customer-centric and results-driven.
 </li>
 <li>
 Resilient, proactive, and able to work under pressure
 </li>
 </ul>
</div>

Key Account Manager

Dkhoon Emirates

<div>
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 
 <li>
 
 Handle all aspects of international trade operations.
 
 </li>
 
 <li>
 
 Coordinate with suppliers, freight forwarders, and customs.
 
 </li>
 
 <li>
 
 Prepare and verify export/import documentation (invoices, bills of lading, declarations, etc.).
 
 </li>
 
 <li>
 
 Ensure compliance with global trade laws and internal policies.
 
 </li>
 
 <li>
 
 Track and monitor shipments to ensure timely delivery.
 
 </li>
 
 <li>
 
 Resolve logistical issues and negotiate freight rates.
 
 </li>
 
 <li>
 
 Maintain accurate shipping and transaction records.
 
 </li>
 
 <li>
 
 Collaborate with sales, procurement, and finance teams.
 
 </li>
 
 <li>
 
 Stay updated on market trends and regulations.
 
 </li>
 
 </ul>
 
 
 
 
 
 
 
 Requirements:
 
 
 
 <ul>
 
 <li>
 
 Bachelor&rsquo;s degree in Business, Logistics, or related field.
 
 </li>
 
 <li>
 
 Proven experience in export/import operations.
 
 </li>
 
 <li>
 
 Familiarity with customs regulations and shipping documentation.
 
 </li>
 
 <li>
 
 Strong communication and coordination skills.
 
 </li>
 
 <li>
 
 Excellent attention to detail and problem-solving abilities.
 
 </li>
 
 </ul>
 
 
 
 
 
 
 Fluency in English; Arabic is a plus.
 
 
</div>

Export & Import Executive

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