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Colas Rail Egypt كولاس ريل مصر

<div>
 Main Responsibilities
 
 
 ILS manager is coordinating the production of the material necessary for the handover to the operator
 
 
 Concerning the training for Operation and Maintenance produce by the differente subsystems and suppliers, and to
 
 
 produce overall system documentation and guidelines. As per contract requirements
 
 
 Training plan (structure of the training courses, duration, participant prerequiste&hellip;.
 
 
 Traning material (support for the training classe as manuals powerpoins, check lists and attendance list)
 
 
 Training logistics (rooms, certificats, CD)
 
 
 Operation Manuals
 
 
 Operation procedures
 
 
 Maintenance Manual
 
 
 Maintenance Procedure
 
 
 Consolidate the List special tools
 
 
 Enter the Maintenance Mangement system, the as build configuration
 
 
 Main Responsibilities
 
 
 
 Experience
 
 
 
 Total Years of Experience: 12 years Relevant Years of Experience: appreciated 3 years
 
 
 Transportation Systems
 
 
 Very Good interpersonal and communication skills
 
 
 Able to work under pressure
 
 
 Excellent communication skills (written and verbal)
 
 
 Lead Auditor Qualification (ISO 9001 , ISO 45001 &amp; ISO 14001)
 
 
 Good knowledge of ISO31000 , 10005 &amp; 10006
</div>

Integrated logistic Manager

adidas

<div>
 Job Title: CS &amp; Commercial Operations Manager Franchise
 
 
 
 Purpose &amp; Overall Relevance For The Organization
 
 
 
 A diverse role in the heart of the business as interface of adidas regional partners connecting them with internal planning team for a variety of commercial services such as managing partners&rsquo; portfolio from order to cash cycle, sales and operational planning to drive business excellence and brand positioning.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Overlook E2E Order to Cash Cycle Ensuring timely accurate order entry and release, accuracy of product information, stock availability, pricing, trade terms for EMC Franchise Channel
 </li>
 <li>
 Drive customer satisfaction by consistently delivering high quality service and meeting service fulfillment measures as seen by partner&rsquo;s lens.
 </li>
 <li>
 Proactive data analytics on customer behavior trend and out of stock risks taking in account inputs from Demand Planning, Sales, Customer and Service Strategy to ensure efficient order fulfillment.
 </li>
 <li>
 Optimize orders where logistical efficiency is required such as attainment of logistics trade terms (3PL), picking, pallet or vehicle allowances, or journey/route planning requirements exist.
 </li>
 <li>
 Review of order book to ensure customer requested delivery is achieved and supporting order book conversion and OTIF.
 </li>
 <li>
 Manage EX works operations with adidas partners such as
 </li>
 <ul>
 <li>
 compliance with partner&rsquo;s government laws and regulations
 </li>
 <li>
 Prepare and file export documentation PIs, commercial invoices, bills of lading
 </li>
 <li>
 Coordinate with freight forwarders, carriers, and other logistics providers to arrange shipment of goods and monitor shipment progress and resolve any issues that may arise, such as delays, damages, or missing items
 </li>
 </ul>
 <li>
 Process, coordinate and investigate customer shipment claims or return requests following existing Company policies, procedures and programs.
 </li>
 <li>
 Deliver the highest level of customer service and respond in a timely and efficient manner to all incoming inquiries and correspondence, both internal and external.
 </li>
 <li>
 Support business by working towards both independent and team KPI&rsquo;s to improve business standards, service levels and financial results such as (LC negotiation lead time &ndash; aging credit notes &ndash; order book conversion)
 </li>
 <li>
 Develop and review reports relating to order book KPI&rsquo;s and transactional activities of the team.
 </li>
 <li>
 Manage departmental and business projects / initiatives as required by the department lead.
 </li>
 <li>
 Manage CS and operational efficiencies to a positive and tangible outcome whilst maintaining a strong working relationship.
 </li>
 </ul>
 KPI&rsquo;s:
 
 
 <ul>
 <li>
 Customer satisfaction and engagement
 </li>
 <li>
 Customer Service Excellence (Automation, efficiency)
 </li>
 <li>
 CS SLA &amp; Blueprints.
 </li>
 <li>
 LC Negotiation lead time
 </li>
 <li>
 Credit and Claims resolution lead time
 
 
 </li>
 </ul>
 
 Key Relationships
 
 
 
 Adidas Partners. Sales Team.
 
 
 SCM (Operations, Purchasing, OBF&hellip;). Finance Team.
 
 
 Marketing Team.
 
 
 External Stakeholders (Forwarders, Banks&hellip;).
 
 
 
 Knowledge, Skills And Abilities
 
 
 
 <ul>
 <li>
 Excellent knowledge of Supply Chain and/or Logistics.
 </li>
 <li>
 Minimum 6 years of experience in Customer service/ Exports/ Logistics role.
 </li>
 <li>
 A high level of problem-solving ability.
 </li>
 <li>
 Superior attention to detail and accuracy.
 </li>
 <li>
 Customer Centricity
 </li>
 <li>
 Excellent communication skills and a proven ability to develop long lasting relationships.
 </li>
 <li>
 Experience in working under pressure to meet deadlines and conflicting priorities
 </li>
 <li>
 Strong Microsoft Office skills are essential, PowerPI is a plus.
 </li>
 <li>
 Strong ERP/SAP knowledge an added advantage.
 </li>
 <li>
 Team player with high planning, organizing and reporting abilities.
 </li>
 <li>
 Fluency in Arabic is a must
 </li>
 <li>
 French speaking is an added advantage.
 
 
 </li>
 </ul>
 Requisite Education and Experience / Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, logistics, supply chain or a related field
 
 
 </li>
 </ul>
 adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
</div>

Customer Service & Commercial Operations Manager Franchise

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 An Operations Manager Dispatch controls the workflow of dispatchers who serve the logistics/supply chain riders. It is their responsibility to ensure all orders are accounted for in each shipment and to ensure each order arrives on time.
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Ownership in taking important planning and strategy decisions.
 </li>
 <li>
 Oversee budgeting, reporting, planning, and auditing.
 </li>
 <li>
 Contribute to the development, implementation, and review of procedures in cooperation with regional and central teams.
 </li>
 <li>
 Examine data to identify trends and performance improvement opportunities.
 </li>
 <li>
 Reach set targets by driving the mindset towards the company&rsquo;s values and strategy.
 </li>
 <li>
 Share status updates of the operations with upper management and set action plans for improvements.
 </li>
 <li>
 Build a strong relationship with senior stakeholders.
 </li>
 <li>
 Participating in and contributing to the promotion of the company&rsquo;s culture and encouraging top performance and high morale.
 </li>
 <li>
 Provide strong and inspired leadership for the organization.
 </li>
 <li>
 Plan and review compensation actions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 English proficiency at B1 level or above
 </li>
 <li>
 Proven background in BPO and E-commerce operations
 </li>
 <li>
 Minimum 3 years of management experience in operations
 </li>
 <li>
 Experience managing large-scale and complex operations
 </li>
 <li>
 Experience handling multi-market accounts
 </li>
 <li>
 Six Sigma Green Belt certification is a plus
 </li>
 </ul>
</div>

Manager Logistics Operations - Dispatching

PepsiCo

<div>
 
 Overview
 
 
 
 The key purpose of this role is to handle transportation planning and execution tasks. Business process scope to include primary international and domestic logistics transportation.
 
 
 Job holder will collaborate and work in partnership with SC Planning, Customer Service, Warehousing, other Transporation piers, Master Data teams and Carriers and enable them to deliver Customer Service Level and Holistic Cost Management.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Domestic and International Transportation Planning and Execution
 </li>
 <li>
 Develop and execute domestic and international logistics transportation plans.
 </li>
 <li>
 Transfer shipment details to other systems, such as ERP and WMS, and manage transportation requirements and timelines.
 </li>
 <li>
 Ensure effective communication with relevant departments to address issues such as unloading schedules, prioritization, and delays at customer locations.
 </li>
 <li>
 Address and manage exceptions, including 24-hour delivery requests, SPOT orders, and dedicated truck slot bookings.
 </li>
 <li>
 Warehouse Slot and Capacity Management
 </li>
 <li>
 Plan capacity requirements, providing accurate and timely information to support warehouse operations.
 </li>
 <li>
 Issue Resolution and Claims Management
 </li>
 <li>
 Collaborate with the Customer Service and Warehouse teams to discuss mitigation strategies and align on customer ans carrier communications.
 </li>
 <li>
 Inform the warehouse and customer service of refusals and cost-adjusted returns, ensuring proper coordination on corrective actions.
 </li>
 <li>
 Transportation Optimization and Efficiency
 </li>
 <li>
 Analyze feedback from carriers on transportation acceptance, perform optimization for various logistics needs (FTL, LTL, RT, dedicated trucks), and manage daily feedback on delays and risks to implement timely solutions.
 </li>
 <li>
 Performance Management - Transportation
 </li>
 <li>
 Report service level issue in terms of rejections
 </li>
 <li>
 Prepare and communicate aggregated report to BU and carriers/SPOC;
 </li>
 <li>
 Evaluate transportation KPI&rsquo;s. Evaluate results and make reconciliation with carriers; Assess transportation companies&rsquo; performance (truck availability performance, timely supply to the plant)
 </li>
 <li>
 Utilise automation to enable root cause analytics through escalation and response to expedite ability of operational teams to drive to problem resolution
 </li>
 <li>
 Domestic &amp; International Carrier Management
 </li>
 <li>
 Process and audit carrier invoices and documents
 </li>
 <li>
 Maintain carrier selection rules and rates, and monitor service compliance
 </li>
 <li>
 Manage / influence transportation fleet and 3rd party carrier performance
 </li>
 <li>
 Work with procurement to hold transportation bids and select carriers
 </li>
 <li>
 Transport capacity forecast report &amp; communication to carriers
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 University degree
 </li>
 <li>
 Preferable experience in similar position (FMCG)
 </li>
 <li>
 Preferable knowledge of European rules and regulations for drivers and vehicles
 </li>
 <li>
 Awareness of Lean principles nice to have
 </li>
 <li>
 Fluent oral and written communication skills in English
 </li>
 <li>
 Desired knowledge of marcro creation
 </li>
 <li>
 Experience in reporting tools like Power BI as well as intermediate Excel skills
 </li>
 <li>
 Problem solving skills
 </li>
 </ul>
</div>

Logistics Distribution & Transportation Assistant Supervisor

Amazon

<div>
 
 Description
 
 
 
 Role Overview: As a Direct Imports Logistics Coordinator, you will be responsible for managing and coordinating international shipments from origin to final delivery at Amazon Fulfillment Centers in Saudi. This role requires strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment while maintaining high standards of operational excellence.
 
 
 Key job responsibilities
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Monitor and track Direct Imports shipments across all transportation legs (origin, port to port, destination, and final mile delivery)
 </li>
 <li>
 Coordinate with multiple stakeholders including freight forwarders, customs brokers, trade compliance teams, and fulfillment centers
 </li>
 <li>
 Identify and resolve shipment issues proactively to minimize delays and ensure customer commitments
 </li>
 <li>
 Maintain and analyze key performance metrics for Direct Imports operations
 </li>
 <li>
 Create and distribute regular reports on critical DI metrics to leadership
 </li>
 <li>
 Implement process improvements to enhance operational efficiency
 </li>
 <li>
 Ensure compliance with international shipping regulations and Amazon's standards
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree
 </li>
 <li>
 Experience in courier industry
 </li>
 <li>
 Experience in logistics
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in an operational role
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3161927
</div>

Logistics Coordinator, Direct Imports

GoodsMart

<div>
 
 GoodsMart is hiring a Commercial Account Manager to join our growing team! If you thrive in a fast-paced environment, excel at building strong partnerships don't hesitate to join us!🧡
 
 
 
 
 
 As an Account Manager in the supply chain department, you will play a pivotal role in ensuring seamless supply chain operations and maintaining strong relationships with suppliers and clients. You will be responsible for monitoring supplier availability, resolving client complaints, managing product availability, and optimizing inventory levels. Additionally, you will handle various tasks related to order processing, supplier communication, and negotiation.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 * Build and maintain strong relationships with suppliers and clients.
 
 
 * Monitor supplier performance, availability, and delivery timelines.
 
 
 * Resolve client complaints and provide proactive solutions.
 
 
 * Manage order processing, inventory levels, and demand forecasting.
 
 
 * Negotiate contracts, pricing, and terms with suppliers.
 
 
 * Collaborate with cross-functional teams (logistics, sales, procurement) to streamline operations.
 
 
 * Analyze data (MS Excel) to track KPIs and improve supply chain efficiency.
 
 
 
 
 
 
 Requirements:
 
 
 
 *Proven experience (ONE to TWO years) as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role.
 
 
 *Solid experience with MS Office (particularly Excel)
 
 
 *Experience delivering client-focused solutions to customer needs.
 
 
 *Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
 
 
 *Excellent listening, negotiation, and presentation abilities.
 
 
 *Strong verbal and written communication skills.
 
 
 *BA/BS degree in Business Administration, Sales, or a relevant field.
 
</div>

Commercial Account Manager

<div>
 
 Purpose &amp; Overall Relevance For The Organisation
 
 
 
 This diverse role will be responsible for a variety of tasks primarily managing the customer orders for a portfolio of nominated accounts or area.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensure timely and accurate order entry and release of orders for processing.
 </li>
 <li>
 Review of order book to ensure customer requested delivery is achieved.
 </li>
 <li>
 To provide visibility to internal and external stakeholders on product information, stock availability, pricing, terms, routing, and any other specialty handling or services.
 </li>
 <li>
 Timely preparation of export documents and L/C negotiation
 </li>
 <li>
 Process, coordinate and investigate customer shipment claims or return requests following existing Company policies, procedures and programs.
 </li>
 <li>
 Provide assistance and support to internal partners including Sales, Marketing, Finance, Operations representatives relating to order processing.
 </li>
 <li>
 Support business on delivery of sales and financial targets and objectives
 </li>
 <li>
 Deliver the highest level of customer service and respond in a timely and efficient manner to all incoming inquiries and correspondence, both internal and external.
 </li>
 <li>
 Work towards both independent and team KPI&rsquo;s to improve business standards, service levels and financial results.
 </li>
 <li>
 Contribute to the development of business improvement opportunities wherever possible.
 </li>
 <li>
 Develop and review reports relating to order book KPI&rsquo;s and transactional activities of the team.
 </li>
 <li>
 To coordinate a cross-functional collaboration with internal stakeholders towards common goals set by the organization
 </li>
 <li>
 Manage adhoc projects and reports initiatives as required by the Line Manager.
 </li>
 <li>
 Ensure self-development plan alongside MYBEST initiatives as set by the business.
 
 
 </li>
 </ul>
 
 KPI&rsquo;s
 
 
 
 <ul>
 <li>
 Speed of execution.
 </li>
 <li>
 Customer Service Excellence.
 </li>
 <li>
 CS SLA &amp; Blueprints.
 </li>
 <li>
 Process enhancements &amp; efficiencies.
 </li>
 <li>
 Report enhancements.
 
 
 </li>
 </ul>
 
 Key Relationships
 
 
 
 <ul>
 <li>
 Customers.
 </li>
 <li>
 Sales Team.
 </li>
 <li>
 SCM (Operations, Purchasing, OBF&hellip;).
 </li>
 <li>
 Finance Team.
 </li>
 <li>
 Marketing Team.
 </li>
 <li>
 External Stakeholders (Forwarders, Banks&hellip;).
 
 
 </li>
 </ul>
 
 Knowledge, Skills And Abilities
 
 
 
 <ul>
 <li>
 A strong customer service focus.
 </li>
 <li>
 Excellent knowledge of Supply Chain and/or Logistics.
 </li>
 <li>
 A high level of problem solving ability.
 </li>
 <li>
 Superior attention to detail and accuracy.
 </li>
 <li>
 Excellent communication skills and a proven ability to develop long lasting relationships.
 </li>
 <li>
 Experience in working under pressure to meet deadlines and conflicting priorities.
 </li>
 <li>
 Strong Microsoft Office skills are essential.
 </li>
 <li>
 Strong ERP/SAP knowledge an added advantage.
 </li>
 <li>
 Team player with high planning, organizing and reporting abilities.
 </li>
 <li>
 Local language or French an added advantage.
 
 
 </li>
 </ul>
 
 Requisite Education And Experience / Minimum Qualifications
 
 
 
 <ul>
 <li>
 University degree in Business and administration, Supply Chain or Logistics.
 </li>
 <li>
 Minimum 2-3 years of overall work experience in customer service, supply chain or Logistics.
 
 
 </li>
 </ul>
 
 Language skills:
 
 English mandatory local language an added-on advantage
 
 
 adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
</div>

Senior Specialist Commercial Operations

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