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sr specialist rider engagement

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 What's On Your Plate?
 
 
 Key Responsibilities1. Rider Retention &amp; Churn Management
 
 
 
 <ul>
 <li>
 Develop and implement strategies to improve rider retention and minimize churn across all operational zones.
 </li>
 <li>
 Work with performance team to conduct data analysis to identify churn patterns, early-warning indicators, and opportunities for intervention.
 </li>
 <li>
 Collaborate with Operations, 3PL/Vendor Management, and Rider Support teams to execute targeted retention initiatives.
 </li>
 <li>
 Rider Satisfaction &amp; Value Proposition Insights
 </li>
 <li>
 Manage the regular Rider Satisfaction, NPS, and Value Proposition surveys.
 </li>
 <li>
 Track satisfaction KPIs and identify key pain points impacting rider experience.
 </li>
 <li>
 Conduct root-cause analysis using quantitative and qualitative data.
 </li>
 <li>
 Present insights and recommendations to senior leadership and cross-functional stakeholders.
 </li>
 <li>
 Action Planning &amp; Continuous Improvement
 </li>
 <li>
 Translate insights and root causes into clear, practical action plans tackling experience gaps.
 </li>
 <li>
 Coordinate with cross-functional teams (Operations, Finance, Marketing, Dispatch &amp; 3PL Partners) to implement and monitor improvement initiatives.
 </li>
 <li>
 Measure the impact of implemented actions and adjust approach as needed.
 </li>
 <li>
 Partnerships &amp; Rider Benefits Ownership
 </li>
 <li>
 Co-lead the process of identifying, negotiating, and finalizing partnerships that enhance rider benefits (e.g., telco, insurance, retail, mobility, health, financial services).
 </li>
 <li>
 Build strong relationships with external partners to deliver sustainable and high-value benefit programs.
 </li>
 <li>
 Ensure all partnership benefits are aligned with talabat&rsquo;s rider value proposition and provide clear ROI.
 </li>
 <li>
 Stakeholder Management &amp; Communication
 </li>
 <li>
 Maintain strong collaboration with internal teams such as Dispatch, Marketing, Finance, and Legal to support new initiatives.
 </li>
 <li>
 Communicate updates, insights, and performance results to relevant teams and leadership.
 </li>
 <li>
 Support high-impact events and engagement activities related to rider appreciation and community building.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What did we order?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Operations, Marketing, or related field.
 </li>
 <li>
 4&ndash;6 years of experience in community management, engagement, operations, or partnerships (preferably in tech, delivery, logistics, or marketplace environments).
 </li>
 <li>
 Strong analytical skills with experience interpreting churn, retention, or behavioral data.
 </li>
 <li>
 Excellent negotiation and partnership management capabilities.
 </li>
 <li>
 Strong communication skills with the ability to engage different stakeholders.
 </li>
 <li>
 Structured, detail-oriented, and able to manage multiple projects simultaneously.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Experience working with frontline workforce (riders, drivers, couriers).
 </li>
 <li>
 Background in rider experience or value proposition design.
 </li>
 <li>
 Ability to run surveys, analyze feedback, and convert insights into action.
 </li>
 </ul>
</div>

Sr. Specialist Rider Engagement

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 What's On Your Plate?
 
 
 
 <ul>
 <li>
 Lead Talabat Egypt&rsquo;s overall supply ecosystem, ensuring a sustainable, high-quality, and high-performing rider base across the country.
 </li>
 <li>
 Develop and execute the overall supply growth and acquisition strategy aligned with business demand and market dynamics.
 </li>
 <li>
 Lead long-term supply forecasting and planning to ensure full coverage and service level adherence.
 </li>
 <li>
 Identify and launch new supply channels such as female riders, refugees, micro-financing, and e-bikes to diversify and sustain fleet growth.
 </li>
 <li>
 Manage the full lifecycle of 3PL partnerships, from selection and onboarding to performance management and contract renewals.
 </li>
 <li>
 Set clear KPIs and SLAs for 3PL partners, ensuring compliance, efficiency, and rider quality.
 </li>
 <li>
 Build and maintain strong strategic relationships with key 3PL partners to drive alignment and operational excellence.
 </li>
 <li>
 Lead and manage the on-ground operations team to ensure smooth daily operations, compliance, and service quality.
 </li>
 <li>
 Monitor and improve key operational KPIs including rider supply rate, EPH, order-on-time percentage, and churn rate.
 </li>
 <li>
 Implement standardized processes and digital tools to enhance control, visibility, and scalability across operations.
 </li>
 <li>
 Coach and develop a high-performing team of managers, seniors, and specialists across supply, 3PLs, and operations.
 </li>
 <li>
 Foster a culture of accountability, collaboration, and continuous improvement within the team.
 </li>
 <li>
 Work closely with cross-functional teams such as People, Finance, Commercial, and Product to align on strategies and deliverables.
 </li>
 <li>
 Identify and implement process improvements and best practices to enhance efficiency and rider satisfaction.
 </li>
 <li>
 Drive automation and technology-enabled initiatives to improve visibility and performance management.
 </li>
 <li>
 Oversee equipment management including uniforms, delivery boxes, and e-bikes to ensure consistent quality and operational standards.
 </li>
 <li>
 Ensure adherence to performance KPIs such as supply run rate, rider churn and retention, 3PL compliance, rider NPS, EPH, and operational coverage.
 </li>
 <li>
 Build long-term plans to sustain growth and strengthen Talabat&rsquo;s market leadership position.
 </li>
 </ul>
</div>

Sr. Manager Logistics Operations

Lynkers Real Estate

<div>
 
 
 Company Description
 
 
 
 Lynkers Real Estate is a trusted provider of real estate consultancy services, with a focus on helping clients find tailored property solutions. Backed by a team of experienced professionals, we cater to individuals, families, and businesses seeking properties that perfectly match their needs. Committed to delivering value through expertise, our approach emphasizes client satisfaction and relationship-building. For more information
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Sr. Property Consultant based in Cairo. The Sr. Property Consultant is responsible for providing expert real estate advice, conducting property assessments, guiding clients through the sales process, and ensuring client satisfaction. Day-to-day tasks include consulting with clients, managing sales transactions, maintaining strong customer relationships, and assisting with marketing efforts to grow the business.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong consulting skills to understand and address client needs effectively
 </li>
 <li>
 Exceptional communication and customer service abilities
 </li>
 <li>
 Proficiency in sales and successful real estate transaction management
 </li>
 <li>
 Knowledge of the real estate brokerage market, property laws, and market trends
 </li>
 <li>
 Self-motivated with excellent negotiation and relationship-building skills
 </li>
 <li>
 Bachelor's degree in Business Administration or a related field is preferred
 </li>
 <li>
 Previous experience as a property consultant is a must
 </li>
 </ul>
</div>

Real Estate Sales Consultant

Omnicom Media Group (MENA)

<div>
 OMD combines innovation, creativity, empathy and evidence to make better decisions, faster on behalf of our clients. So, they can learn faster and act faster. Create valued connections with customers. Build profitable business outcomes. And ultimately, win the future.
 
 
 With more than 12,000 people working in over 100 countries, OMD is the world&rsquo;s largest media network. Named Adweek&rsquo;s Global Media Agency of the Year 2019, OMD is also currently ranked the world&rsquo;s most effective media agency network in the Effie Effectiveness Index.
 
 
 OMD is an Omnicom Media Group agency and part of Omnicom Group. Omnicom Media Group is the media services division of Omnicom Group, Inc. (NYSE: OMC).
 
 
 
 Job Summary
 
 
 
 As a Talent Acquisition Specialist with a Generalist Background, you will be responsible for identifying, attracting, and hiring top talent for our organization. In addition to your talent acquisition responsibilities, you will also be involved in various HR generalist activities. You will play a crucial role in ensuring that our company attracts and retains high-quality employees who align with our values and contribute to our overall success.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Talent Sourcing and Acquisition:
 </li>
 <li>
 Collaborate with hiring managers to understand their staffing needs and develop effective recruitment strategies.
 </li>
 <li>
 Utilize various sourcing channels such as job boards, social media, networking, and direct sourcing to identify and attract qualified candidates.
 </li>
 <li>
 Conduct initial screenings, interviews, and assessments to evaluate candidates' qualifications, skills, and cultural fit.
 </li>
 <li>
 Manage the end-to-end recruitment process, including job posting, candidate communication, interview coordination, and offer negotiation.
 </li>
 <li>
 Build and maintain a pipeline of prospective candidates for future hiring needs.
 </li>
 <li>
 HR Generalist Activities:
 </li>
 <li>
 Assist with onboarding and orientation programs for new hires, ensuring they have a smooth transition into the organization.
 </li>
 <li>
 Participate in HR projects and initiatives related to employee engagement, talent development, and organizational effectiveness.
 </li>
 <li>
 Employer Branding and Recruitment Marketing:
 </li>
 <li>
 Contribute to the development and implementation of employer branding strategies to attract top talent.
 </li>
 <li>
 Create compelling job descriptions and job advertisements that effectively communicate our company culture and values.
 </li>
 <li>
 Leverage social media platforms and other online channels to promote job openings and engage with potential candidates.
 </li>
 <li>
 Attend job fairs, industry events, and other networking opportunities to enhance our employer brand and expand our talent pool.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.
 </li>
 <li>
 Minimum 1 to 3 years of proven experience as a Talent Acquisition Specialist or Recruiter, preferably with exposure to HR generalist activities.
 </li>
 <li>
 In-depth knowledge of full-cycle recruiting processes and best practices.
 </li>
 <li>
 Strong interpersonal and communication skills, with the ability to build relationships with candidates and stakeholders.
 </li>
 <li>
 Excellent organizational skills and attention to detail.
 </li>
 <li>
 Ability to work in a fast-paced environment and manage multiple priorities effectively.
 </li>
 <li>
 Knowledge of employment laws and regulations.
 
 
 </li>
 </ul>
 Recruitment Privacy Notices - Omnicom Media Group
</div>

Talent Acquisition Specialist

Breadfast

<div>
 
 
 Role Objectives:
 
 
 
 To support the end-to-end acquisition and onboarding of frontline Delivery Associates (couriers) with a strong focus on last-mile, high-volume, blue-collar hiring. This role is execution-driven, ensuring Breadfast consistently builds a reliable DA workforce to meet daily operational demand.
 
 
 
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 Mass Hiring Execution:
 
 </li>
 <li>
 Conduct large-scale sourcing and recruitment campaigns to attract frontline Delivery Associates.
 </li>
 <li>
 Execute sourcing activities across job boards, referrals, field campaigns, and open days.
 </li>
 <li>
 Screen candidates for suitability, cultural alignment, and operational readiness.
 </li>
 <li>
 Maintain a fast-moving pipeline to ensure continuous DA availability across regions.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Onboarding Operations:
 
 </li>
 <li>
 Deliver standardized onboarding sessions for new Delivery Associates.
 </li>
 <li>
 Ensure all new hires complete documentation, training, and equipment issuance.
 </li>
 <li>
 Coordinate with Operations to ensure smooth handover of new DAs into active shifts.
 </li>
 <li>
 Track show-up rates, attendance, and early performance during the onboarding period.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Field &amp; Workforce Support:
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Support the Senior Specialist and Lead in executing district-level hiring plans.
 </li>
 <li>
 Provide real-time reporting on hiring progress, attendance at drives, and bottlenecks.
 </li>
 <li>
 Assist with organizing and running large-scale recruitment days and field drives.
 </li>
 <li>
 
 Process Adherence &amp; Improvement:
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Follow established recruitment and onboarding SOPs to ensure consistency.
 </li>
 <li>
 Highlight issues or bottlenecks in field hiring and propose practical solutions.
 </li>
 <li>
 Support the rollout of new recruitment tools or process changes.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Required Education, Knowledge, and Skills:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Operations, Human Resources, Business, or equivalent experience.
 </li>
 <li>
 1&ndash;3 years of experience in high-volume, blue-collar recruitment (preferably last-mile delivery, logistics, or stores).
 </li>
 <li>
 Hands-on experience conducting mass hiring campaigns, job fairs, and field sourcing.
 </li>
 <li>
 Strong organizational and coordination skills to manage multiple hiring drives.
 </li>
 <li>
 Effective communication and candidate engagement skills.
 </li>
 <li>
 Basic knowledge of recruitment tools (ATS) and onboarding processes.
 </li>
 <li>
 High resilience and adaptability to fast-paced operational environments.
 </li>
 </ul>
 
 
</div>

Delivery Associate Acquisition & Onboarding Specialist

PepsiCo

<div>
 
 Overview
 
 
 
 This role will be responsible for supporting the design, implementation, and ongoing management of PepsiCo&rsquo;s Consumer Data Platform (CDP) and First-Party (1P) Data Collection initiatives across the AMESA region, with a primary focus on Egypt, KSA, Pakistan, and South Africa.
 
 
 As a key link between PepsiCo&rsquo;s 1P data collection systems and our marketing agency partners, this role will ensure that the data we capture is effectively activated, optimized, and transformed into actionable insights&mdash;driving smarter marketing strategies and stronger consumer connections.
 
 
 
 Responsibilities
 
 
 
 We are looking for a dynamic and experienced Marketing Senior Specialist to join our team and support PepsiCo&rsquo;s digital transformation across the AMESA region. This role will be central in driving data acquisition, loyalty initiatives, CRM programs, and MarTech capabilities, ensuring our markets are future-ready and insights-driven.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Data Acquisition Management: Lead and oversee data acquisition initiatives across 7 markets (KSA, Egypt, Pakistan, Sub-Saharan Africa, Kuwait, Oman, UAE), ensuring consistency, quality, and compliance.
 </li>
 <li>
 Customer Data &amp; Analytics (cDNA): Lead the expansion of data activation across social, programmatic, and CRM channels in multiple markets, strengthening consumer connections through smart, data-driven strategies.
 </li>
 <li>
 Loyalty &amp; CRM: Manage and optimize Loyalty and CRM reporting and analysis programs across AMESA markets, delivering actionable insights that fuel consumer engagement and retention.
 </li>
 <li>
 MarTech Capabilities: Partner with global and regional teams to scale and enhance MarTech solutions, enabling advanced personalization, targeting, and measurement across the AMESA sector.
 </li>
 <li>
 Cross-Functional Collaboration: Collaborate with key stakeholders across Digital, Media, Sales, and Insights teams to integrate DX capabilities (e.g., Media2Shelf, Consumer Insights), ensuring business objectives are supported by data and technology.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3-5 years of experience in data analysis/engineering role with proven track record working with Salesforce
 
 
 </li>
 </ul>
 Marketing Cloud (ExactTarget) for AMPScripts or similar platform such as Responsys, Silverpop, Adobe
 
 
 Campaign, Eloqua, etc
 
 
 <ul>
 <li>
 2+ yrs of overall Digital Marketing experience
 </li>
 <li>
 Ensure successful rendering across a wide variety of basic infrastructure in Salesforce Marketing Cloud or similar platforms:
 
 
 </li>
 </ul>
 Data Extensions, Queries, Triggered Send Definitions, and Microsites
 
 
 <ul>
 <li>
 Experience working within a brand environment, with collaboration with agencies and marketers
 </li>
 <li>
 Knowledge of AMESA digital landscape is a plus
 </li>
 </ul>
</div>

Marketing Senior Analyst

Mastercard

<div>
 
 Our Purpose
 
 
 
 
 Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
 
 
 
 
 Title And Summary
 
 
 
 Senior Specialist, Product Operations
 
 
 Who is Mastercard?
 
 
 We are the global technology company behind the world&rsquo;s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless&reg;. We ensure every employee has opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
 
 
 
 Overview
 
 
 
 MasterCard Loyalty &amp; Engagement (L&amp;E) provides a range of solutions to financial institutions, non-financial institutions and merchants to help them grow their business more profitably and in line with their business strategies. Our issuer value propositions include cardholder benefits and insurances (which protect cardholders and make their day to day lives easier) and rewards and card-linked offers platforms and program management capabilities. Our merchant solutions enable retailers to attract new customers, cross-sell to existing customers and win back customers leveraging spending data and MasterCard&rsquo;s network capabilities.
 
 
 The L&amp;E team is looking for a Senior Specialist, Rewards and Offers Program Support to support the regional Product Operations team, and the regional Product team, both in ensuring day to day management of all programs and products under Rewards and Offers, and managing all the billing and reconciliation activities (Issuer and Vendor).
 
 
 The ideal candidate is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
 
 
 The successful candidate will bring to the role significant project delivery capability, commercial/business improvement acumen and be able to lead projects to deliver enhancements and new solutions with a high level of customer satisfaction.
 
 
 Role
 
 
 <ul>
 <li>
 Support Program management operations - Ensure customers and vendors billing is reported/processed accurately
 </li>
 <li>
 Support relationships with external vendors
 </li>
 <li>
 Manage website changes and system setups
 </li>
 <li>
 Project Management and communication updates of key initiatives being undertaken to improve the overall operational performance and delivery of Rewards projects to stakeholders
 </li>
 <li>
 Execute consistent change/update processes for reliable and efficient delivery and ongoing operations of Rewards programs
 </li>
 <li>
 Collaborates cross-functionally to execute and support programs as defined by platform/application
 </li>
 <li>
 Product documentation translations
 </li>
 <li>
 Draft materials such as training decks to support new product implementation
 </li>
 <li>
 Coordinating customer escalations on operational incidents and issues and ensuring timely resolution
 </li>
 <li>
 Work closely with the key Product &amp; Platform leads to develop and enable client delivery requirements
 
 
 
 </li>
 </ul>
 
 The Ideal Candidate For This Position Should
 
 
 
 <ul>
 <li>
 Have worked and have experience in a Business Operations or Loyalty role within a Multinational Organization, preferably a customer facing role.
 </li>
 <li>
 Demonstrated success working with stakeholders across other business units, functions and markets in support of cross-functional projects/programs
 </li>
 <li>
 Be a strong and confident, writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of internal and external stakeholders
 </li>
 <li>
 Have strong analytical and organizational skills - ability to identify process/efficiency enhancements and attention to detail
 </li>
 <li>
 Have foresight and ability to identify issues before they develop into problems and to proactively resolve issues directly or through escalation to appropriate partners or stakeholders
 </li>
 <li>
 Have undergraduate degree from a top university, ideally focused on Business Management, Finance or Statistics
 
 
 
 </li>
 </ul>
 
 Corporate Security Responsibility
 
 
 
 All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
 
 
 <ul>
 <li>
 Abide by Mastercard&rsquo;s security policies and practices;
 </li>
 <li>
 Ensure the confidentiality and integrity of the information being accessed;
 </li>
 <li>
 Report any suspected information security violation or breach, and
 </li>
 <li>
 Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
 </li>
 </ul>
</div>

Senior Specialist, Product Operations

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