sales manager

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store manager assistant

Golden Goose

Join to apply for the Assistant Store Manager - Dubai role at Golden Goose. Description We are looking for a passionate talent to build our customer experience.The candidate will join the store team located in Dubai.The position will report directly to the Store Manager. Mission The Assistant Manager supports the Store Manager in organizing, planning, and implementing the strategies to achieve sales goals and overall store success. Providing an elevated level of customer service by assisting customers, addressing their questions, and resolving any issues, the Assistant Manager supports the Store Manager in monitoring staff performance, providing training and guidance when needed. Essential Duties and Responsibilities <ul><li>Collaborate closely with the Store Manager to achieve sales objectives by implementing sales strategies, monitoring main sales KPI's and driving omni channel sales in a fast-paced environment by utilizing all available tools and technology.</li><li>Support the Store Manager in guiding the team to achieve commercial targets, granting customer satisfaction and the respect of qualitative standards.</li><li>Actively participate in the sales process, ensuring elevated standards of customer satisfaction by providing detailed product information, suggesting complementary items, implementing up selling, cross selling strategies and supporting the staff in acting accordingly.</li><li>Enhance customer satisfaction and ensure strong customer relationships are built by listening customer feedback, building personalized customer experiences, driving database development and ensuring that clients are properly registered on the Golden App for effective customer segmentation and profiling.</li><li>Ensure that the team proactively manage clienteling activities in coordination with CRM department.</li><li>Acting as a brand ambassador, conveys the brand's vision and heritage to colleagues and clients, representing its values and shares with the team helpful insight about iconic products/elements.</li><li>Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, ensuring that products are displayed accordingly with the brand's image and standards to boost sales.</li><li>Support the Store Manager and inspire the team by ensuring the in-store follow-up after trainings delivered on the brand, products, operations, and soft skills.</li><li>Assure staff is groomed, welcoming, professional, and always well prepared on product and brand identity.</li><li>Support the Store Manager in overseeing staffing for open positions, ensuring that all recruits meet the company standards in terms of skills, experience, and potential.</li><li>Supervise and coordinate all store activities to ensure the smooth execution of operational tasks and the achievement of predetermined objectives, with a particular focus on SOP (Standard Operation Procedure).</li><li>Make sure corporate rules and regulations, concerning business, governance, compliance (GDPR) and health & safety are put in place.</li><li>Ensure the stock and the backroom are effectively managed, and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.).</li><li>Adopt IT and digital commercial tools and systems (Golden App, Sales Force, Xstore, Stealth) and make sure the staff is well trained and aware.</li></ul> Key Requirements <ul><li>Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.</li><li>Sales background: previous experience preferably in retail sector in similar role.</li><li>Strong communication skills, with the ability to listen actively and engage thoughtfully.</li><li>A problem solver who can identify issues, evaluate solutions, and make informed decisions.</li><li>A team player who values collaboration and can work towards common goals.</li><li>Effective time management, prioritizing tasks efficiently.</li><li>Location: Dubai.</li></ul>We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives.Because people are at the heart of everything we do.<img src="https://www.jobg8.com/Tracking.aspx?KHgzDCyz%2b4z%2b%2bVi5qLF90Z7WHCEraBcEt" width="0" height="0" />

Assistant Store Manager - Dubai

Apparel Group

Job DescriptionSupporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction. Key Responsibilities <ul><li>Consider the needs of the customers at all times</li><li>Implements a high standard of customer focus within the store</li><li>Leads by example in all aspects of customer service</li><li>Actively seeks ways to achieve or exceed shop sales targets</li><li>Ensures all members of team have an understanding of KPIs and targets to be achieved</li><li>Ensures any promotional offers, regarding stock, are implemented within the store</li><li>Implement strategies effectively to drive sales in the store</li></ul> Store Administration <ul><li>Regularly audits own store administration and resolve any issues</li><li>Implements, within own store, any changes in administration procedure positively and effectively</li><li>Collaborate with the Store Manager to set and achieve sales targets.</li><li>Monitor sales performance and analyze key performance indicators (KPIs).</li><li>Implement sales strategies to maximize revenue and meet business goals.</li><li>Oversee inventory control and merchandising to optimize product availability.</li><li>Ensure accurate stock levels through regular stock checks and replenishment.</li><li>Ensure that the store layout and presentation align with brand standards.</li></ul> Presentation and Management <ul><li>To ensure store has the correct stock package and required stock levels to maximize sales potential</li><li>Ensures high standard of visual merchandising and maintenance amongst all staff</li><li>Effectively communicates any changes in stock or store layout to all members of the team</li><li>Ensure that each member follow the retail standard</li><li>Maintaining the back store operation and replenishment of the merchandise</li></ul> Staffing & Team Performance Management <ul><li>Monitors/ Manages schedules for salesperson work hours, vacations and days off</li><li>Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary</li><li>Encourage full participation of salesperson in creating store goals and developing plans</li><li>Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company</li><li>Maintain the leave of the staff</li></ul> Security <ul><li>Ensures security procedures are adhered to throughout the store.</li><li>Maintains a high standard of security awareness, regarding stock and money, within store.</li></ul> Other Job Deliverables <ul><li>Carry out corrective action / progressive discipline as necessary</li><li>Demonstrate dependability, reliability and punctuality.</li><li>Maintain strict confidence of all employee and employment-related information.</li><li>Demonstrate the highest level of integrity and ethics in all the decision-making process.</li></ul> Desired Experience The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.<img src="https://www.jobg8.com/Tracking.aspx?JwjScu8ixlKzanAO3aEP7QuBrnMxnRRHu" width="0" height="0" />

Assistant Store Manager

Al-Futtaim

<div>Job Requisition ID: 172784
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. 

Overview Of The Role: 
The Senior Sales Assistant is integral to the effective running of the department or store, providing leadership and support to ensure staff complete all tasks efficiently. The role requires maintaining top-tier customer service standards and acting as a deputy for the line manager in store operations. Success in this role is measured by the ability to lead by example, develop staff, and uphold store performance metrics. 

What You Will Do: 
Customer Service
<ul>
<li>Provide high levels of customer service and lead by example.</li>
<li>Maintain excellent product knowledge to handle customer queries efficiently.</li>
<li>Engage with customers to ensure satisfaction and resolve complaints swiftly.</li>
</ul><h4 class="jobSectionHeader">Store Operations</h4>
<ul><li>Assist the store manager with day-to-day operations, covering Duty Management shifts as needed.</li>
<li>Run the department in the absence of the line manager, ensuring seamless store opening and closing procedures.</li>
<li>Ensure accurate ticketing and pricing in line with company policies.</li>
</ul>
Point of Sale (POS) Operations
<ul>
<li>Train new employees on efficient POS operations to minimize service disruptions.</li>
<li>Manage any corrective actions related to POS with efficiency.</li>
<li>Ensure smooth and accurate transactions to enhance customer experience.</li>
</ul><h4 class="jobSectionHeader">Product and Stock Management</h4>
<ul><li>Maintain in-depth product knowledge to train new employees and promote additional sales.</li>
<li>Supervise the receiving of deliveries, ensuring procedures are followed and discrepancies are investigated.</li>
<li>Participate in store stock takes, new store openings, and promotional activities to drive business operations.</li>
</ul><h4 class="jobSectionHeader">In-Store Administration</h4>
<ul><li>Adhere to in-store cash handling procedures with a high level of accuracy.</li>
<li>Perform banking activities and ensure compliance with company policies.</li></ul> 
 
Required Skills To Be Successful:
<ul>
<li>Excellent customer service skills and the ability to train others.</li>
<li>Strong leadership and team management abilities.</li>
<li>Proficiency in Point of Sale (POS) systems and operations.</li>
<li>Effective communication and problem-solving skills.</li></ul> 
 
What Qualifies You For The Role:
<ul>
<li>Completed full-time education to a high school level.</li>
<li>Minimum of 3 years experience in a retail environment or a supervisory role within the service industry.</li>
<li>Proven ability to manage store operations and lead a team effectively.</li>
<li>Competence in cash handling and administrative procedures.</li></ul> 
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. 

Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</div>

Senior Sales Assistant

Berluti

<div>
 Le poste
 
 
 Berluti, the only men's House in the LVMH Group, was born in Paris in 1895 and has grown through four successive generations of the Berluti family, cultivating the art of excellence and craftsmanship in shoes, while developing a passion for leather and patina.
 
 
 In 2005, the House launched its leather goods collection and, in 2011, a ready-to-wear collection.
 
 
 Today, the collections of clothing and shoes, both made-to-measure and ready-to-wear, and a wide range of accessories, offer an innovative lifestyle while keeping the Berluti spirit.
 
 
 Berluti is currently looking for a
 
 Store Supervisor
 
 (M/W) based in our
 
 Dubai Mall Flagship
 
 Store. Reporting directly to the Store Manager, the Supervisor will support the store manager in the day-to-day management of the business ensuring an exceptional customer experience. They play a key role in the store, motivating and inspiring the team to achieve productivity and sales goals. They must embody the role of Ambassador of the Brand and must be reliable, disciplined, autonomous, and proactive. They must also possess excellent leadership skills, product knowledge, and CRM expertise.
 
 
 Les missions
 
 
 
 Business And Client Development
 
 
 
 <ul>
 <li>
 Assist with supervising and developing the store's activity and performance under the guidance of store management by cultivating a comprehensive and strategic understanding of the business.
 </li>
 <li>
 Monitor weekly and monthly KPIs for store sales and staff performance as well as CRM KPIs.
 </li>
 <li>
 Maximize potential across all product categories offered in-store by leveraging all available resources (VM, training, CRM, events...) and promoting synergies between categories.
 </li>
 <li>
 Work in partnership with the EMEA headquarters teams and Store Manager to identify key opportunities and best practices for the store.
 </li>
 <li>
 Promote customer loyalty to ensure quantitative and qualitative targets are met.
 </li>
 <li>
 Ensure excellence in customer service.
 </li>
 <li>
 Be an expert in products as well as understand industry trends.
 
 
 </li>
 </ul>
 
 Team Leadership And Management
 
 
 
 <ul>
 <li>
 Support in promoting the spirit of Brand through effective communication with the team.
 </li>
 <li>
 Engage sales team while sharing best practices.
 </li>
 <li>
 In partnership with the Store Manager, create a favorable work environment that is positive and inclusive; empower teams while encouraging innovative solutions.
 </li>
 <li>
 In collaboration with the Store Manager, ensure team development &amp; training (both individually &amp; collectively) by sharing development plans.
 </li>
 <li>
 Participate in onboarding new hires &amp; their onboarding. Stand as support for Store Manager in monitoring individual &amp; collective team performances.
 </li>
 <li>
 Communicate &amp; embody strategic vision, goals, projects &amp; initiatives making sure team consistently displays values &amp; behaviors of Brand.
 </li>
 <li>
 Work diligently with energy &amp; creativity maximizing opportunities to progress brand objectives.
 
 
 </li>
 </ul>
 
 Operations
 
 
 
 <ul>
 <li>
 Ensure operational procedures are communicated understood &amp; implemented especially concerning transactions inventories transfers etc.
 </li>
 <li>
 Retail excellence: Organize contribute to stock management ensuring respect for visual merchandising.
 </li>
 <li>
 Ensure synergy cooperation between sales teams back office.To ensure that the boutique's image and the care given to products comply with the House's guidelines, and to secure the commitment of the teams in this respect.
 
 
 </li>
 </ul>
 Votre profil
 
 
 <ul>
 <li>
 Passionate about Luxury and Retail.
 </li>
 <li>
 Brand Ambassador
 </li>
 <li>
 Solid knowledge of products, trends, and sales techniques.
 </li>
 <li>
 Extensive experience in sales within the fashion and luxury goods sector.
 </li>
 <li>
 Leadership skills with an ability to work as a team in a cross-functional manner.
 </li>
 <li>
 Service oriented, initiative-taking abilities, commercial proposal strength while respecting the values of the Brand.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Talent for management, coaching, and team development.
 </li>
 <li>
 Proficient in computer tools.
 </li>
 <li>
 Evolving profile.
 
 
 </li>
 </ul>
 Informations compl&eacute;mentaires
 
 
 Berluti is proud to be an equal opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive environment.
</div>

Store Supervisor (M/W) - Dubai

Dubenga

Role DescriptionThis is a full-time, on-site role for an Assistant Store Manager located in Dubai. The Assistant Store Manager will be responsible for overseeing daily store operations, managing staff, maintaining inventory, and ensuring excellent customer service. The role involves coordinating with suppliers, organizing promotions, and handling store-related administrative tasks. The Assistant Store Manager will also play a significant role in achieving sales targets and enhancing the overall customer experience.QualificationsStrong managerial and leadership skillsExperience in inventory management and retail operationsExcellent customer service and interpersonal communication skillsAbility to develop and implement sales strategiesProficiency in using point-of-sale (POS) systems and store management softwareFlexibility to work in shifts and manage time effectivelyPrevious experience in retail or store management is a plusBachelor s degree in Business Administration, Management, or related field preferred

The job Purpose is to assist the Store Manager (SM) in day-to-day management of du retail stores focusing on the operational and administrative duties related to staff training, work evaluation etc. in order to ensure smooth operations of du store as per the agreed quality.Key Accountabilities<ul><li>Assist SM in organizing and managing store administrative work including incident reports, financial reports, stock take</li><li>Support the SM to monitor the queue system and improve waiting times as well as resolve on floor customer issues</li><li>Assist SM in planning weekly rota, training schedule and annual leaves</li><li>Analyze and record personnel and operational data, and write related activity reports</li><li>Support the SM in monitoring the achievement of quantitative targets - improve Qualitative KPIs i.e. Waiting time, Mystery Shopper report, TT rejection, Document Rejection and Quiz results</li><li>Control cash handling and inventory management in the store ensuring no discrepancies by end of the day</li><li>Resolve customer complaints and collate feedback on the products and services</li><li>Provide On Job Training (OJT) for new joiners, conduct coaching session to staff that require further development and learning</li><li>Maintain store staff job results, Monitor Staff attendance and disciplining employees; planning, monitoring, and appraising job result</li><li>Ensure safety of cash and valuable inventory in the store</li></ul>

Team Leader / Asst Store Manager

Join to apply for the Store Manager JD Sports UAE role at GMGJoin to apply for the Store Manager JD Sports UAE role at GMGGulf Marketing Group is one of the Middle East's leading, family-owned companies. Operating across the GCC, Gulf Marketing Group is a dynamic group boasting a diverse portfolio of retail outlets, brands, and consumer and B2B services across key sectors such as healthcare and pharmaceuticals, sports and fitness, real estate, education, and technology. The role holder is responsible for managing and driving sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation and retention of store personnel in adherence to GMG norms. The job holder is also responsible for managing and coaching the store team. Core Responsibilities: <ul><li>Communicates store targets to the team and drives sales to achieve financial objectives</li><li>Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products</li><li>Oversees and monitors all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback' etc.</li><li>Oversees cash transaction entry and management (petty cash, point of sales (POS) cash elements, change floats)</li><li>Regularly audits own store administration and resolves any issues; assists in carrying out annual stock counts and spot checks</li><li>Monitors and handles customer complaints and take corrective action in line with policy; resolves customer complaints and responds to feedback in a timely and professional manner</li><li>Tracks and evaluates brand sales performance, research market trends and competitor trading activities to identify critical business factors and propose action plans to increase sales and profitability</li><li>Monitors and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collections</li><li>Maintains window and in-store displays to a high standard in line with merchandising guidelines</li><li>Oversees and monitors the inventory management in the store ( stock availability, order management, back store management, stock movement within store)</li><li>Ensures accurate stock merchandise and management (stock ageing , stock loss, space management) within the store</li><li>Coordinates with facilities department on repairs or replacements of furniture or equipment; supports company maintenance standards/programs to optimize asset life</li><li>Maintains staffing levels consistent with operational needs to ensure exceptional customer service; prepares schedules and ensures adequate shift coverage</li><li>Ensures seasonal peaks, important promotional events are taken account of when preparing forecasts and staff rosters</li><li>Ensures that the team is adequately trained in inventory management techniques such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies </li></ul>Qualifications: <ul><li>Fluent English (written and spoken)</li><li>Industry expertise</li><li>Product/Category knowledge</li><li>Retail Experience in GCC</li></ul></ul> Seniority level <ul><li> Seniority level Mid-Senior level</li></ul> Employment type <ul><li> Employment type Temporary</li></ul> Job function <ul><li> Job function Sales and Business Development</li><li> Industries Retail</li></ul>Referrals increase your chances of interviewing at GMG by 2xGet notified about new Store Manager jobs in Dubai, Dubai, United Arab Emirates. Store Supervisor - Faces - Mall of the Emirates Dubai, Dubai, United Arab Emirates 3 hours ago Assistant Store Manager Retail Ted Baker Dubai, UAE Store Manager - Beauty Retail Watsons Abu Dhabi Dubai, Dubai, United Arab Emirates 19 hours ago Operations Manager - Mall of the Emirates, Woman Store Manager Candylicious Dubai Mall Assistant Store Manager Retail Kiabi We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.<img src="https://www.jobg8.com/Tracking.aspx?9aHZvzrW%2fNVoVSuJ4%2bLpEiGa3QJEOwG3a" width="0" height="0" />

Store Manager JD Sports UAE

Explore 4011+ Store manager assistant in Dubai this October. Find roles across top companies and apply now to boost your career.

4011 store manager assistant jobs IN Dubai

Assistant Store Manager - Dubai

Assistant Store Manager

Senior Sales Assistant

Store Supervisor (M/W) - Dubai

Assistant Store Manager

Team Leader / Asst Store Manager

Store Manager JD Sports UAE