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AlFahim HQ

<div>
 
 Store Manager &ndash; Fashion Retail
 
 
 Job Summary
 
 
 We are seeking an experienced
 
 Store Manager
 
 to oversee the daily operations of a fashion retail store. The ideal candidate will drive sales performance, lead and motivate the team, ensure excellent customer service, and maintain brand and visual merchandising standards.
 
 
 Key Responsibilities
 
 
 Store Operations
 
 <ul>
 <li>
 Manage end-to-end store operations efficiently
 </li>
 <li>
 Ensure compliance with company policies and retail standards
 </li>
 <li>
 Maintain store cleanliness, display, and visual merchandising guidelines
 </li>
 </ul>
 
 Sales &amp; Performance
 
 <ul>
 <li>
 Achieve and exceed sales targets and KPIs
 </li>
 <li>
 Monitor daily sales, conversion rates, and customer footfall
 </li>
 <li>
 Implement effective selling and upselling techniques
 </li>
 </ul>
 
 Team Leadership
 
 <ul>
 <li>
 Recruit, train, and supervise store staff
 </li>
 <li>
 Prepare staff schedules and manage attendance and leaves
 </li>
 <li>
 Motivate team members and conduct performance reviews
 </li>
 </ul>
 
 Customer Experience
 
 <ul>
 <li>
 Deliver exceptional customer service at all times
 </li>
 <li>
 Handle customer complaints professionally and resolve issues promptly
 </li>
 <li>
 Build customer loyalty and repeat business
 </li>
 </ul>
 
 Visual Merchandising
 
 <ul>
 <li>
 Ensure mannequins, displays, and layouts reflect brand identity
 </li>
 <li>
 Coordinate with VM team for seasonal changes and promotions
 </li>
 </ul>
 
 Inventory &amp; Stock Control
 
 <ul>
 <li>
 Manage stock receiving, replenishment, transfers, and audits
 </li>
 <li>
 Monitor shrinkage and ensure accurate inventory records
 </li>
 </ul>
 
 Reporting &amp; Administration
 
 <ul>
 <li>
 Prepare daily and monthly sales and performance reports
 </li>
 <li>
 Monitor store expenses and control operational costs
 </li>
 </ul>
 
 Requirements
 
 <ul>
 <li>
 Minimum
 
 5 years of experience in retail
 
 , preferably in
 
 fashion/apparel
 
 </li>
 <li>
 At least
 
 2 years of experience as a Store Manager or Assistant Store Manager
 
 </li>
 <li>
 Strong leadership and customer service skills
 </li>
 <li>
 Good knowledge of fashion trends and retail KPIs
 </li>
 <li>
 Basic knowledge of
 
 POS systems and MS Excel
 
 </li>
 <li>
 Presentable, confident, and brand-focused
 </li>
 </ul>
 
 
</div>

Store Manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Store Manager | MAF LifeStyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Good understanding of main customer segments and helps team to understand them.
 </li>
 <li>
 Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
 </li>
 <li>
 Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Suitsupply

<div>
 
 Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active.
 
 
 As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.
 
 
 
 What you will do:
 
 
 <ul>
 <li>
 Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
 </li>
 <li>
 Collaborate with training teams to effectively to develop a gold standard team
 </li>
 <li>
 Establish weekly/monthly objectives for the team
 </li>
 <li>
 Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
 </li>
 <li>
 Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
 </li>
 <li>
 Own store P&amp;L report and manage budgets (salary, expenses, inventory, etc.)
 </li>
 <li>
 Ensure that all merchandise is properly and attractively displayed as per visual guidelines
 </li>
 <li>
 Ensure all store standards and operations are to company standards
 </li>
 <li>
 Collaborate with store support departments to effectively utilize company resources
 </li>
 <li>
 Align with Human Resources on company policies, procedures and development planning for store team
 
 
 </li>
 </ul>
 Who you are:
 
 
 <ul>
 <li>
 Exceptional customer service/clienteling skills
 </li>
 <li>
 Minimum of 3 years' experience in a customer service management role
 </li>
 <li>
 Strong leadership skills, able to coach/motivate team
 </li>
 <li>
 Professional verbal and written communication skills
 </li>
 <li>
 Flexible work schedule, including evenings, weekends, and holidays
 
 
 </li>
 </ul>
 What you will get:
 
 
 <ul>
 <li>
 Competitive salary and bonus incentives
 </li>
 <li>
 A top-of-the-line training program, unique to the industry
 </li>
 <li>
 A clothing allowance for each new seasonand generous employee discount
 </li>
 <li>
 Opportunity to build a career with one of the fastest growing companies in fashion
 </li>
 <li>
 Opportunity to travel to other stores and abroad
 </li>
 </ul>
</div>

Carter & White

<div>
 
 
 Reporting to:
 
 Retail Director / Head of Operations
 
 
 
 
 
 
 Brand:
 
 Carter &amp; White
 
 
 
 
 
 Role Purpose
 
 
 The Store Manager is responsible for leading the store as a profitable business unit and as a brand ambassador. The role combines commercial performance, team leadership, client experience, and operational excellence, ensuring the store consistently reflects the standards, culture, and positioning of Carter &amp; White.
 
 
 Key Responsibilities
 
 
 1. Commercial Performance
 
 <ul>
 <li>
 Own and deliver store sales targets, KPIs, and profitability.
 </li>
 <li>
 Drive revenue through client development, repeat business, and high-value transactions.
 </li>
 <li>
 Analyze daily, weekly, and monthly performance and implement action plans.
 </li>
 <li>
 Ensure optimal product mix, stock rotation, and sell-through.
 </li>
 </ul>
 
 2. Client Experience &amp; Brand Representation
 
 <ul>
 <li>
 Deliver a best-in-class luxury client experience aligned with the Carter &amp; White brand universe.
 </li>
 <li>
 Build and maintain a strong VIP and repeat client base.
 </li>
 <li>
 Personally manage top clients and high-value relationships.
 </li>
 <li>
 Ensure visual merchandising and store presentation meet brand standards at all times.
 </li>
 </ul>
 
 3. Team Leadership &amp; Development
 
 <ul>
 <li>
 Recruit, onboard, train, and develop the store team.
 </li>
 <li>
 Set clear objectives, conduct performance reviews, and manage incentives.
 </li>
 <li>
 Foster a culture of professionalism, accountability, and service excellence.
 </li>
 <li>
 Manage scheduling, attendance, and productivity.
 </li>
 </ul>
 
 4. Operations &amp; Compliance
 
 <ul>
 <li>
 Ensure compliance with company policies, procedures, and local regulations.
 </li>
 <li>
 Oversee cash handling, inventory control, shrinkage prevention, and audits.
 </li>
 <li>
 Coordinate with head office on stock, logistics, and reporting.
 </li>
 <li>
 Maintain operational efficiency and cost discipline.
 </li>
 </ul>
 
 5. Reporting &amp; Communication
 
 <ul>
 <li>
 Prepare regular sales, stock, and operational reports.
 </li>
 <li>
 Provide market feedback, client insights, and competitor intelligence.
 </li>
 <li>
 Act as the primary liaison between the store and head office.
 </li>
 </ul>
 
 Key Performance Indicators (KPIs)
 
 <ul>
 <li>
 Sales vs. target
 </li>
 <li>
 Average transaction value (ATV)
 </li>
 <li>
 Conversion rate
 </li>
 <li>
 Repeat client ratio / CRM growth
 </li>
 <li>
 Inventory turnover and shrinkage
 </li>
 <li>
 Staff productivity and retention
 </li>
 </ul>
 
 Profile &amp; Requirements
 
 <ul>
 <li>
 7+ years of experience in luxury or premium retail, including 5+ years in a management role.
 </li>
 <li>
 Strong commercial acumen with proven track record of delivering sales targets.
 </li>
 <li>
 Excellent leadership, communication, and interpersonal skills.
 </li>
 <li>
 High emotional intelligence and service mindset.
 </li>
 <li>
 Fluency in English; Arabic or additional languages are a plus.
 </li>
 <li>
 Comfortable working in a high-standard, fast-paced luxury environment.
 </li>
 <li>
 Strong organizational, analytical, and reporting skills.
 </li>
 </ul>
 
 Personal Attributes
 
 <ul>
 <li>
 Polished, professional, and brand-aligned presence.
 </li>
 <li>
 Client-centric, proactive, and detail-oriented.
 </li>
 <li>
 Results-driven with a hands-on leadership style.
 </li>
 <li>
 High integrity and accountability.
 </li>
 </ul>
 
 What Success Looks Like
 
 <ul>
 <li>
 The store consistently exceeds commercial targets.
 </li>
 <li>
 Clients return frequently and actively recommend the brand.
 </li>
 <li>
 The team is motivated, stable, and high-performing.
 </li>
 <li>
 The store reflects the Carter &amp; White brand standards in every detail.
 </li>
 </ul>
 
 
</div>

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Assistant Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
 </li>
 <li>
 Drive the Store team to deliver the highest levels of customer service at all times.
 </li>
 <li>
 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
 <li>
 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
 <li>
 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
 <li>
 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model
 </li>
 </ul>
</div>

Assistant Store Manager

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas.The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. Role Profile <ul><li>Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.</li><li>Drive the Store team to deliver the highest levels of customer service at all times.</li><li>Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.</li><li>Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.</li><li>Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.</li><li>Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.</li><li>Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.</li><li>Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.</li></ul> Requirements <ul><li>Diploma - High school certificate</li><li>Qualification in Retail related field is an added advantage</li><li>Minimum 4-5 years' industry experience</li></ul> What We Offer <ul><li>At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime.</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model</li></ul>

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