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retail manager

store manager

Bvlgari

<div>
 
 
 Position
 
 
 
 
 
 
 
 
 
 Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.
 
 
 
 
 
 In order to complete our team driven by excellence and the commitment, of creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for its next generation of retail professionals to join our magnificent maison:
 
 
 
 
 
 
 STORE MANAGER - JEDDAH
 
 
 
 
 [FOR SAUDI ARABIAN NATIONALS ONLY]
 
 
 
 
 
 
 
 Job responsibilities
 
 
 
 MISSION
 
 
 
 
 <ul>
 <li>
 Actively participate in the development of the organization and the business in the region by building relationship of trust with all stakeholders externally and internally (in Dubai HQ and with other boutiques)
 </li>
 <li>
 Your understanding of our brand positioning and your business acumen will drive the teams to deliver sales and to provide our guests with unique and memorable experiences
 </li>
 <li>
 Close proximity to the teams and the clients, you will lead by example and accompany the development of team members to ensure structure and strong accountability
 </li>
 <li>
 Embracing the culture of entrepreneurship and innovation, you can adapt with agility in a fast-moving and ever-changing environment and proactively propose and implement new ways of working in line with the company&rsquo;s vision and guidelines
 </li>
 </ul>
 
 
 
 
 
 MAIN ACCOUNTABILITIES
 
 
 
 
 
 
 Business Management:
 
 
 
 
 <ul>
 <li>
 Manage the entire boutique team, client and business operations in order to achieve sales objectives and store and service KPI&rsquo;s.
 </li>
 <li>
 Ensuring to spend majority of the time on the shop floor with sales team and clients
 </li>
 <li>
 Concur to the definition of action plans related to the mystery shopping and Voice of the Client results and ensure their implementation
 </li>
 <li>
 Have a finger on pulse with competitor analysis and ahead of the retail landscape with key initiatives and movements happening within the local markets high luxury domain
 </li>
 </ul>
 
 
 
 
 Team Management:
 
 
 
 
 <ul>
 <li>
 Adopt a coaching posture and use this skill consistently with the sales team on how to deliver a unique and memorable shopping experience (customer focus, story telling, extraordinary service, selling skills and attitude).
 </li>
 <li>
 Observe the sales floor and provide structured feedback accordingly depending on on-going client experience situations.
 </li>
 <li>
 Structure routine moments for coaching and feedbacking [both on the spot and in monthly one to one meetings]
 </li>
 <li>
 Ability to create and hold inspiring and impactful daily briefs that are motivational and empowering, throughout the day
 </li>
 <li>
 Partner with Sales Training department in defining key areas of educational, behavioral and skills based developmental needs that can be transmitted into SMART developmental action plans
 </li>
 <li>
 Ensure the participation of the store team to training sessions in order to develop and strengthen their knowledge on different topics (collections, selling techniques, brand and inspiration stories, security&hellip;)
 </li>
 <li>
 Adapt and implement localized on-boarding plans for new joiners where applicable
 </li>
 </ul>
 <li>
 </li>
 
 Client Management:
 
 
 
 
 <ul>
 <li>
 Be proactive in recruiting new customers, promoting and creating events in order to generate new business opportunities
 </li>
 <li>
 Actively participate and involve sales teams in social events
 </li>
 <li>
 Support in cultivating a culture of long term relationship building
 </li>
 <li>
 Constantly nurture relationships with clients, in store and outside the store implementing client database activities, as per marketing guidelines
 </li>
 <li>
 Partner with the regional CRM teams in order to review, implement, and follow up on dedicated action plans for client retention, growth and amplification within local market
 </li>
 <li>
 Address client concerns/disputes/complains assuring that the client satisfaction is restored
 </li>
 </ul>
 
 
 
 
 
 Profile
 
 
 
 
 TECHNICAL SKILLS
 
 
 
 
 
 <ul>
 <li>
 Knowledge of store procedures and processes
 </li>
 <li>
 Knowledge of digital processes
 </li>
 <li>
 Knowledge of the Luxury
 </li>
 <li>
 business Knowledge of competition
 </li>
 </ul>
 
 
 
 
 
 SOFT SKILLS
 
 
 
 
 
 <ul>
 <li>
 Driving and leading by example
 </li>
 <li>
 Business acumen
 </li>
 <li>
 Proactivity
 </li>
 <li>
 Engagement
 </li>
 <li>
 Client satisfaction
 </li>
 <li>
 Being coach
 </li>
 <li>
 Delivering excellence
 </li>
 <li>
 Managerial Effectiveness
 </li>
 <li>
 Integrity and Trust
 </li>
 <li>
 Curiosity and Change Drive
 </li>
 </ul>
 
 
 
 
 
 Additional information
 
 
 
 
 
 
 Master of the House:
 
 
 
 
 <ul>
 <li>
 Be responsible for the good maintenance, the safe environment, the good functioning of the store as well as the respect of product assortment and visual merchandising, respect of excellent uniforms and grooming standards, and supervise after sales service requests providing excellent pre and post service to the client
 </li>
 <li>
 Be responsible for the store stock, ensuring to efficiently and effectively manage it according to KPI&rsquo;s, and proposing corrective actions
 </li>
 <li>
 Guarantee the correct application of company norms and procedures (discount etc..).
 </li>
 <li>
 Sponsor the development of a frictionless client experience through the different touch points, leveraging on the adoption of new digital tools and processes
 </li>
 <li>
 Sponsor the full store engagement on new omnichannel initiatives and amplify the change of mindset in store, driving the change
 </li>
 </ul>
 
 Market Knowledge:
 
 
 
 
 <ul>
 <li>
 Related to their environment (city, street, mall, dept. Store)
 </li>
 <li>
 guarantee profound knowledge on brand locations, events and marketing activities
 </li>
 </ul>
</div>

Store Manager

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. 
 
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets. 
 
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
Our Store Manager is responsible for driving the store business. They work towards achieving the store sales&rsquo; target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand&rsquo;s guidelines and store processes.<h5 class="jobSectionHeader">
Key Responsibilities</h5>
Drive the Business<ul>
<li>
Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationship with customers and create future potential selling opportunities</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all type of point of sales online and offline.</li>
</ul>
Team Leadership and Development<ul>
<li>
Provide a clear vision to the team about the business and store&rsquo;s vision and key directions</li>
<li>Identify, recruit, develop and retain strong talents</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group&rsquo;s available learning tools and platforms an constantly monitor the team&rsquo;s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
Customer Experience<ul>
<li>
Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand&rsquo;s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them</li>
</ul>
Operational Excellence<ul>
<li>
Ensure all sales and operational policies and procedures (SOP&rsquo;s) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or overwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand&rsquo;s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
What you&rsquo;ll need to succeed
<ul><li>5 Years of experience as store manager in a luxury Brand.</li>
<li>Fluent English language.</li>
<li>Strong leadership skills</li>
</ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Store Manager - Arabian Luxury Gifts (Jeddah)

Azadea Group

<div>
 
 
 
 JOB PURPOSE :
 
 
 
 
 The Shop Manager is responsible for supervising store operations to ensure exceptional customer service, maximize sales, and profitability in line with company objectives. He/she manages inventory, maintenance, and ensures the shop's external appearance meets brand standards.
 
 
 
 
 
 
 
 RESPONSIBILITIES :
 
 
 
 <ul>
 <li>
 Detect, anticipate, and regularly report on customer needs, market trends, and competitor activities impacting the region or market.
 </li>
 <li>
 Greet customers, offer assistance, and promptly address their needs and complaints in line with quality and customer service standards, fostering customer loyalty and enhancing the portfolio.
 </li>
 <li>
 Ensure that store licenses and certificates are up to date, and that employees' official documents are valid and compliant with local regulations.
 </li>
 <li>
 Ensure a smooth and efficient receiving process for items and shipments, while monitoring all inventory activities, including cycle counts, stock movements, transfers between shops, transfers to/from the warehouse, damaged items, devolutions, and shrinkage.
 </li>
 <li>
 Analyze hourly, daily, and weekly sales performance; monitor top-selling items; identify missing sizes and items; and manage collection rotation in coordination with relevant stakeholders to determine replenishment needs.
 </li>
 <li>
 Place accurate orders, meet stock performance objectives, and maximize sales and sell-out.
 </li>
 <li>
 Prepare staff schedules based on budgeted hours, visitor traffic, daily sales targets, events, and operational needs (including shipments, stock counts, sales, etc.).
 </li>
 <li>
 Ensure effective communication of sales plans and set daily and hourly targets for the shop/department team.
 </li>
 <li>
 Manage the annual allocated budget by monitoring expenditures within set limits, optimizing and reducing costs where possible, and reporting variances against the budget.
 </li>
 <li>
 Oversee the shop's image and ensure compliance with the brand&rsquo;s standards.
 </li>
 <li>
 Verify and follow up on the cleanliness, display, and maintenance of the shop, including the windows, cash registers, and stock rooms.
 </li>
 <li>
 Develop comprehensive reports on key performance indicators (KPIs), sales trends, inventory levels, and team productivity to facilitate informed decision-making.
 </li>
 <li>
 Specific for Multimedia &amp; Lifestyle: Monitor and analyze sales data to pinpoint trends and opportunities for expanding or adjusting departmental offerings.
 </li>
 <li>
 Optimize inventory levels and product assortment to efficiently meet customer demand.
 </li>
 <li>
 Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company. Conduct daily Japanese meetings to keep the staff informed and engaged.
 </li>
 </ul>
 
 
 
 
 
 
 QUALIFICATIONS :
 
 
 
 <ul>
 <li>
 Fluency in Arabic and English.
 </li>
 <li>
 Proficiency in MS Office.
 </li>
 <li>
 Bachelor's degree in a related field.
 </li>
 <li>
 Four to six years of experience in Retail, or a similar role.
 </li>
 </ul>
</div>

Shop Manager (Saudi National)

Sihamco

<div><h3 class="jobSectionHeader">Welcome to LucaLand</h3>
LucaLand is Saudi Arabia&rsquo;s first and leading dog entertainment destination &mdash; a homegrown concept born from the belief that dogs deserve joyful spaces, and people deserve to experience the love they bring.
First launched in 2021 at Boulevard Riyadh City during Riyadh Season, LucaLand quickly became a fan-favorite, evolving into a permanent location. Since then, we&rsquo;ve expanded our footprint through key collaborations with GEA, Riyadh Season, Jeddah Season, SELA, and other national entertainment leaders.
Join the LucaLand Family
Whether you&rsquo;re a pet parent, an animal lover, or a passionate professional &mdash; LucaLand welcomes you to be part of a joyful, inclusive, and compassionate journey. Together, we&rsquo;re building something extraordinary &mdash; one paw at a time.<h3 class="jobSectionHeader">
Job Summary</h3>
The Branch Supervisor at Luca Land (Red Sea Mall) is responsible for overseeing daily operations, ensuring excellent customer service, maintaining brand standards, and leading the branch team to deliver a fun, safe, and engaging experience for all visitors &mdash; both humans and their furry friends. A genuine love for dogs and comfort around them is essential for this role. 
Key Responsibilities:<ul>
<li>
Supervise and manage the day-to-day operations of Luca Land at Red Sea Mall.</li>
<li>Ensure high standards of hygiene, safety, and guest experience in all areas.</li>
<li>Lead, train, and motivate team members to deliver exceptional service.</li>
<li>Handle guest inquiries, complaints, and feedback with professionalism and care.</li>
<li>Oversee cash handling, inventory control, and daily reporting.</li>
<li>Coordinate with the operations and marketing teams for promotions and events.</li>
<li>Ensure proper care, comfort, and safety for visiting dogs in compliance with Luca Land&rsquo;s policies.</li>
<li>Maintain a welcoming and enjoyable atmosphere for all guests and their pets.</li>
<li>Monitor employee performance and schedule shifts efficiently.</li>
<li>Ensure compliance with company policies, health, and safety regulations.</li>
</ul>
Requirements<h3 class="jobSectionHeader">
Education &amp; Experience</h3><ul>
<li>2-4 years experience in a retail environment (eg. pet-store, veterinarian practice etc).</li>
<li>Relevant diploma in management.</li>
<li>Knowledge of pet safety, dog behavior, or dog park operations.
</li><li>Familiarity with POS systems, inventory management tools, or operations software.</li>
<li>Passionate about pets, especially dogs.</li>
<li>Energetic, proactive, and hands-on.</li>
<li>Responsible and dependable.</li>
<li>Team player with a service-oriented mindset.</li>
</ul><h3 class="jobSectionHeader">
Skills &amp; Competencies</h3><ul>
<li>Strong leadership, communication, and people management skills.
</li><li>Fluent in English and Arabic (spoken and written).
</li><li>Excellent organizational and problem-solving abilities with a customer-first attitude.
</li><li>Able to multitask, prioritize, and remain calm in fast-paced environments.
</li><li>Skilled in managing schedules, budgets, inventory, and vendor relations.
</li><li>Passionate about guest satisfaction and enhancing the overall pet and family experience.
</li><li>Basic knowledge of Microsoft Office or Google Workspace.</li>
</ul>
Benefits
At LucaLand, we believe in creating more than just a workplace &mdash; we offer a purpose-driven, pet-loving environment where passion meets opportunity. Our team members enjoy a range of benefits designed to support their lifestyle, growth, and well-being.
Benefits We Offer: 
&#10024; Competitive salary packages
 
&#10024; Housing allowance and transportation support 
&#10024; Medical insurance coverage 
&#10024; Staff discounts on services and products 
&#10024; Fun, inclusive, and pet-friendly work environment 
&#10024; Unique experience working with dogs and themed entertainment concepts 
&#10024; Career development and internal growth opportunities 
&#10024; Be part of Saudi Arabia&rsquo;s first and most successful dog entertainment brand
Join LucaLand and be part of a joyful, compassionate, and creative journey &mdash; one paw at a time.</div>

Branch Supervisor

Almarai - المراعي

<div>
 
 
 Regional Trade Marketing Supervisor | Jeddah, Saudi Arabia
 
 
 
 
 
 
 
 The Company:
 
 Almarai is the world&rsquo;s largest vertically integrated dairy and the region&rsquo;s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. &ldquo;Almarai currently employs over 40,000 employees servicing some 220,000 retail outlets across GCC, Egypt and Jordan and has reported net income of SAR 2.31 Billion on sales of SAR 20.97 Billion in 2024.", For more details, please visit our website &ndash; www.almarai.com.
 
 
 
 
 
 
 About the Role:
 
 To assist the Trade Marketing Manager in coordinating the implementation of effective category and product planograms, in store &amp; outdoor branding and POSM, in-store promotion activities with the Regional Sales team which will deliver overall increased sales growth and profit for Almarai.
 
 
 
 
 <ol>
 <li>
 Responsible for maintaining and reviewing merchandising planograms and implementation across the sales region.
 </li>
 <li>
 Engage with other departments to ensure all merchandising requirements are taken into account to achieve merchandising excellence.
 </li>
 <li>
 Explore, organize and review all regional events, school, corporate and special activities.
 </li>
 <li>
 Responsible for coordination &amp; roll out with local agency, marketing interaction.
 </li>
 <li>
 Coordinate with sales and merchandising team on all confirmed store specific projects to create and agree implementation plan.
 </li>
 </ol>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Must be holding a degree in business or marketing.
 </li>
 <li>
 3 years experience in FMCG marketing or sales promotions.
 </li>
 <li>
 Category management experience.
 </li>
 <li>
 Well experienced in MS Office.
 </li>
 <li>
 Excellent verbal and written communication English skills.
 </li>
 <li>
 Must have competencies such as: High level of numeracy and analytical, effective influencing and negotiating skills, deliver results within required deadlines, assertive agent of change.
 </li>
 </ul>
 
 
 
 
 Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.
 
 
 
 
 
 This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package
 
</div>

Regional Trade Marketing Supervisor

Nestlé Nespresso SA

<div>
 
 
 Who we are?
 
 
 
 
 
 
 For more than 30 years, we developed a coffee system that allowed people to create the perfect barista-quality experience at home. We had that dream, and we made it a reality.
 
 
 Our innovations have redefined the way millions of people enjoy their coffee, growing from a ground-breaking idea in Switzerland to a global brand with a presence in 82 countries.
 
 
 
 
 
 Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Vevey, Switzerland, Nespresso is present in over 60 countries and counts over 13,000 employees worldwide. To learn more visit www.nestle-nespresso.com.
 
 
 
 
 
 
 What working at Nespresso means?
 
 
 
 
 
 
 At Nespresso sustainability is at the heart of everything we do, because we believe that coffee can be a force for good which shapes lives and landscapes for the better. We celebrate farmers as artists and revive devastated farmlands to grow new beginnings.
 
 
 
 
 
 We&rsquo;ve built our company, our products and our practices on one simple premise: that every cup of Nespresso should have a positive impact. Whether it is in supporting the people who nurture, grow and harvest coffee beans or our choice of materials, production processes and what we do to help customers recycle our aluminum coffee capsules. We believe in empowering everyone to be an agent of change, contributing to a community sharing similar values.
 
 
 
 
 
 
 
 
 
 How will you Grow?
 
 
 
 
 
 
 At Nespresso, we believe that every employee should have the opportunity to reach their full potential.
 
 
 We know that our people set us apart and ensure we are successful year after year. That&rsquo;s why we want you to be the best you can be every day.
 
 
 
 
 
 You will have many opportunities to make a difference and develop and continuously grow your knowledge and competencies in a fast-changing environment. We come together as a diverse team to challenge the status quo and cultivate new ideas that push the boundaries, both within and outside of coffee.
 
 
 We are at our best when we take action and work collectively to achieve our ambition.
 
 
 
 
 
 
 What we Offer?
 
 
 
 
 
 
 Nespresso is a caring company. Just as we care about our customers, the coffee farmers and the natural environment, we also care about our people and offer them a dynamic, inclusive, and international working environment with many opportunities across different functions and regions, and even across brands under our parent company, Nestl&eacute;. It helps you reach your full potential, such as an internationally mobile career that truly broadens your experience and knowledge.
 
 
 
 
 
 We believe that &lsquo;the whole is greater than the sum of its parts&rsquo;. That is why we are committed to offer a competitive total rewards package that includes fixed pay, variable pay, employee benefits, and personal growth and development for all employees. Our total rewards package varies locally to reflect differing candidate aspirations and to respond to what our employees value in each market. Across the globe, we make sure that everyone who works with us has everything they need to succeed.
 
 
 
 
 
 
 Join us at Nespresso, let&rsquo;s grow TOGETHER
 
 
 
 
 
 
 People are at the heart of our success &ndash; all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together.
 
 
 
 
 
 
 
 
 
 
 
 
 Retail Manager
 
 
 
 
 
 
 
 Main Job Purpose:
 
 
 
 
 
 
 Develop and drive Nespresso sales for the Boutique network, respecting the brand values and the international guidelines, put in place commercial and people management tools to ensure sales and profit performance, customer service and operational excellence.
 
 
 
 
 
 
 A Day in the Life of a Retail Manager:
 
 
 
 
 
 
 You will ensure consistency of the Nespresso Brand and the holistic customer experience through
 
 
 
 
 
 
 Premium Brand Values:
 
 
 
 
 
 <ul>
 <li>
 Guarantee consistency of the Nespresso Brand and the consumer experience in a premium retail environment with alignment between all Nespresso Channels (Boutiques, Call Centre, e-Commerce and Trade
 </li>
 <li>
 Support the B2C Commercial Manager in deploying retail elements of an omni-channel approach to the B2C business.
 </li>
 <li>
 Ensure that Boutique staff are respecting the Nespresso five attributes: Warmth &amp; Empathy, Experience, Retailer spirit, Responsiveness and Style
 </li>
 <li>
 Monitor and improve Boutiques service levels ensuring to achieve Net Promoter Score and Customer Voice KPIs
 </li>
 </ul>
 
 
 
 
 
 Commercial Strategy and Operations Excellence:
 
 
 
 
 
 <ul>
 <li>
 Define the retail strategy as part of an omni-channel approach to drive sales &amp; profitability through the Boutique Network and manage total cost of the team through the support from the boutique leaders.
 </li>
 <li>
 Develop activity calendar with commercial and marketing teams and manage product assortment to achieve target.
 </li>
 <li>
 Analyze and identify sales data for retail performance &amp; boutique insights and trends (in close collaboration with commercial analyst) and propose initiatives to drive traffic &amp; sales to boutiques
 </li>
 <li>
 Ensure boutique operations, maintenance &amp; safety are in accordance with international guidelines
 </li>
 <li>
 Propose and drive improvements to enhance operational efficiency, collaborating with other departments
 </li>
 <li>
 Responsible for corporate consistency of the Visual Merchandising (VM) Guidance, working closely with Marketing to define the approach for the campaigns and coach the leaders on implementation.
 </li>
 <li>
 Conduct regular operational excellence audits, propose corrective actions and follow-up to ensure completion
 </li>
 <li>
 Effectively manage Third Parties to ensure that it is in line with the Nespresso brand purpose and in compliance with local regulations and Nestl&eacute; standards and policies
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 People and Organization Development:
 
 
 
 
 
 <ul>
 <li>
 Support the Boutique Managers in Employee Lifecycle Management and ensure strong management presence through regular visits and evaluation.
 </li>
 <li>
 Develop commercial, entrepreneurial and leadership skills for Boutique Management.
 </li>
 <li>
 Build the Nespresso culture by promoting and supporting a happy, healthy and safe working environment that encourages teamwork, ambition and a high level of professionalism
 </li>
 <li>
 Work with Market Trainer to ensure knowledge &amp; development needs are met
 </li>
 </ul>
 
 
 
 
 
 Project Management:
 
 
 
 
 
 <ul>
 <li>
 Support a retail location strategy, helping to identify new locations, relocation, renovation and pop-up projects for Boutiques in collaboration with the B2C Commercial Manager
 </li>
 <li>
 Support contract negotiations with landlord duly respecting international guidelines
 </li>
 <li>
 Manage boutique projects from initiation to execution by developing the project planning and employing appropriate project management approaches, processes, and tools
 </li>
 <li>
 Ensure boutique projects are delivered in adherence to budget, schedule and scope by providing status reports, raising key issues and risks, determine mitigating actions, and completing financial monitoring and reporting
 </li>
 <li>
 Facilitate boutique project-related stakeholder communications
 </li>
 </ul>
 
 
</div>

Retail Manager

Explore 158+ Store manager in Jeddah Saudi Arabia this November. Find roles across top companies and apply now to boost your career.

158 store manager jobs IN Jeddah Saudi Arabia

Store Manager

Store Manager - Arabian Luxury Gifts (Jeddah)

Shop Manager (Saudi National)

Branch Supervisor

Regional Trade Marketing Supervisor

Regional Trade Marketing Supervisor

Retail Manager