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information security analyst ii

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strategy analyst

RELX Group

<p></p><div><div><div><p><b>Are you passionate about shaping growth strategies that help R&amp;D professionals innovate and commercialize ideas?
</b></p></div><div><p><b>Do you enjoy turning market insights into strategic action while collaborating with product, commercial, and senior leadership teams?
</b></p></div><p></p><div><p><b>About our Team
</b></p></div><div><p>Elsevier is a global leader in information and analytics, helping academic and corporate researchers and healthcare professionals&rsquo; advance science and improve health outcomes. Our technology teams use cutting-edge technologies to build products and systems that advance science and health. We provide our customers with powerful digital solutions, helping them to research the biggest problems facing the world today.
</p></div><div><p>Our Corporate business unit supports world-leading, R&amp;D intensive corporations deliver innovative products to their customers. We provide solutions for the pharmaceutical and biotechnology industry, medical device developers, semiconductors and advanced manufacturing industries and more.
</p></div><p></p><div><p><b>About the Role
</b></p></div><div><p>We are seeking a motivated and experienced strategy professional to play a pivotal role in shaping and driving the growth strategy across our suite of solutions serving Corporate R&amp;D researchers . This is a unique opportunity to leverage your strategic consulting acumen and understanding of the R&amp;D landscape to define market opportunities, guide product development, and accelerate our growth.
</p></div><div><p>You will work closely with senior strategy and product leadership as well as our commercial teams to ensure each element of our product portfolio is aligned to our portfolio strategy. You will also be embedded with individual Product Teams to drive execution against our strategic priorities.
</p></div><p></p><div><p><b>Responsibilities
</b></p></div><div><ul><li><p>Lead the development of product-level strategies for agentic solutions and specialty databases.
</p></li></ul></div><div><ul><li><p>Provide guidance and support to the Product Leadership Team in shaping product roadmaps aligned with portfolio strategy and market needs.
</p></li></ul></div><div><ul><li><p>Continuously monitor and analyse the competitive landscape, identifying potential threats and opportunities, including partnerships and M&amp;A opportunities.
</p></li></ul></div><div><ul><li><p>Conduct in-depth market research and analysis to identify and evaluate new market needs that can drive growth.
</p></li></ul></div><div><ul><li><p>Lead and manage strategic initiatives, including growth opportunity assessments, M&amp;A screens, and strategic partnerships.
</p></li></ul></div><div><ul><li><p>Build strong relationships and communicate strategic recommendations and insights to senior product, commercial, and strategy leadership.
</p></li></ul></div><div><ul><li><p>Collaborate with cross-functional and multidisciplinary teams to drive execution of strategic priorities.
</p></li></ul></div><div><ul><li><p>Translate complex insights into clear, actionable recommendations that support business growth.
</p></li></ul></div><p></p><div><p><b>Requirements
</b></p></div><div><ul><li><p>Bachelor's degree in a relevant field (e.g., Business, Economics, Engineering, Chemistry, or other R&amp;D-focused disciplines). An advanced degree in a relevant business or scientific field (MBA, MSc, or PhD) is highly desirable.
</p></li></ul></div><div><ul><li><p>Strategy consulting experience (3+ years) with a top-tier consulting firm or a strong in-house strategy team.
</p></li></ul></div></div><div><div><ul><li><p>Professional experience and understanding of R&amp;D-intensive industries such as chemicals and materials R&amp;D, semiconductor and electronics engineering, energy transition technology, or automotive systems engineering.
</p></li></ul></div><div><ul><li><p>Proven ability to develop strategic frameworks and translate insights into compelling strategic narratives with actionable recommendations.
</p></li></ul></div><div><ul><li><p>Experience evaluating and developing strategies for software and/or data-driven products.
</p></li></ul></div><div><ul><li><p>Experience with advanced databases, AI/ML applications, or SaaS business models is advantageous .
</p></li></ul></div><div><ul><li><p>Experience driving execution across multidisciplinary teams in a collaborative environment.
</p></li></ul></div><div><ul><li><p>Excellent analytical, problem-solving, and critical thinking skills with the ability to synthesize complex information.
</p></li></ul></div><div><ul><li><p>Experience leveraging generative AI tools for strategy, research, or analytical tasks.
</p></li></ul></div><div><ul><li><p>Strong communication and presentation skills with the ability to convey strategic concepts to diverse audiences.
</p></li></ul></div><div><ul><li><p><b>Location: </b>London, UK or Amsterdam, Netherlands .<br>
</p></li></ul></div><p></p><div><p><b>Work in a Way That Works for You
</b></p></div><div><p>We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance , and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
</p></div><p></p><div><p><b>Working Pattern
</b></p></div><div><p>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
</p></div><p></p><div><p><b>About the Business
</b></p></div><div><p>A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
</p></div></div>If performed in NLD Amsterdam (Radarweg), the base pay range is &euro;71,700 - &euro;119,600.This job may be subject to a collective labor agreement in the Netherlands. Please consult with the hiring team for further details.
<p><b>We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click </b><b>here </b><b>to access benefits specific to your location.
</b></p><p></p><p>We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
</p><p></p><p><b>Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams </b><b>here </b><b>.
</b></p><p></p><p>Please read our Candidate Privacy Policy .
</p><p></p><p>We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
</p><p></p><p><b><i>USA Job Seekers:
</i></b></p><p>EEO Know Your Rights .</p></div><p></p>

Strategy Analyst

Elsevier

Sportradar

<div><b>Company Description</b><p><br>
We&rsquo;re the world&rsquo;s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.</p><b><br>
Job Description</b><p><br>
The <b>Senior Pricing Analyst</b> is the quantitative engine behind the pricing function &mdash; answering <b>&quot;how much&quot;</b> and <b>&quot;what if&quot;</b> by building the financial, revenue, and ROI models that operationalize pricing strategy. You will work across large, multi-product revenue and operational datasets, using modern AI and analytics tooling to turn data into pricing decisions at speed, while setting the standard for modeling rigor across the team.</p><p><b>
THE CHALLENGE
</b></p><ul><li>Build and maintain financial revenue and ROI models that translate pricing strategy into commercial decisions.</li><li>
Analyze large, multi-product revenue and operational datasets to surface pricing, margin, and profitability insights.</li><li>
Apply AI and advanced analytics tooling to accelerate modeling, scenario analysis, and data exploration.</li><li>
Create and maintain global price lists across products and content.</li><li>
Run scenario modeling and price elasticity analysis to support pricing decisions.</li><li>
Support content and product valuation, including ROI assessment for content acquisition and new products.</li><li>
Provide business-plan modeling support for new commercial initiatives.</li><li>
Partner with the Revenue Strategy team to ensure models reflect strategy and policy.</li><li>
Set modeling standards and mentor junior analysts, reviewing methodology and outputs for rigor.</li></ul><p><b>
ABOUT YOU</b></p><ul><li>
Degree in Finance, Economics, Mathematics, Statistics, Engineering, or related quantitative field.</li><li>
5+ years in financial modeling, pricing analytics, data analysis, or commercial finance.</li><li>
Demonstrated experience in financial revenue modeling and ROI modeling.</li><li>
Strong AI skills &mdash; practical use of advanced analytics tools to accelerate analysis, modeling, and insight generation.</li><li>
Proven ability to analyze large revenue and operational datasets and translate them into actionable recommendations.</li><li>
Advanced Excel and financial modeling skills; proficiency in SQL and analytics/BI tools (Python or R a strong plus).</li><li>
Exposure to <i>sports</i> <i>betting</i>/gaming, <i>sports</i> data, or B2B data/SaaS environments welcome.</li></ul><p><b>
Key Success Metrics</b></p><ul><li>
Pricing model adoption</li><li>
Speed of pricing updates</li><li>
Accuracy of content valuation</li></ul><p><b>
OUR OFFER:</b></p><ul><li>
A collaborative environment with colleagues from all over the world (Offices in Europe, Asia and US) including various social events and teambuilding.</li><li>
Flexibility to manage your workday and tasks with autonomy.</li><li>
A balance of structure and autonomy to tackle your daily tasks.</li><li>
Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants.</li><li>
Global Employee Assistance Programme.</li><li>
Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience).</li><li>
Online training videos.</li><li>
Flexible working hours.</li></ul><p><i>
While we appreciate the flexibility and benefits of working from home, we strongly believe that coming together in person fosters stronger connections, encourages collaboration, and drives innovation&mdash;both as individuals and as a company. The energy, shared ideas, and team support we experience in the office strengthen the foundation of our success and culture. For this reason, we are an office-first business operating on a fully on-site model, with team members working in the office five days a week to build relationships, exchange ideas, and grow together.</i></p><p><b>
OUR RECRUITMENT PROCESS:</b></p><ul><li><p><b>
Initial Screening</b>: A quick chat with our Talent Acquisition Partner to understand your background and expectations.</p></li><li><p><b>
Two Hiring Team Interviews</b>: Meet with the Hiring team and Hiring Manager to dive into your expertise, as also discuss team fit.</p></li><li><p><b>
Final Steps</b>: Receive feedback and, if successful, an offer!</p></li></ul><b><br>
Additional Information</b><div></div><p><i><br>
At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) &ndash; we believe skills evolve over time. If you&rsquo;re willing to learn and grow with us, we invite you to join our team!</i></p></div>

Sr Pricing Analyst

Amazon Web Services

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
WWPS Business Operations is seeking a driven and talented Business Operations Analyst to play a critical role within the Worldwide Public Sector Field Sales Operations organization.<br>
<br>
This role will serve as an important point of coordination across WWPS Sales, Business Operations, Finance, technical teams, and other cross-functional organizations. The successful candidate will help develop scalable operational mechanisms, generate actionable business insights, create strategic narratives, and support operating cadences that enable growth across the Worldwide Public Sector organization.<br>
<br>
Additional key focus of the role will be supporting the development, deployment, and adoption of Generative AI solutions that improve operational productivity, data quality, business visibility, and decision-making. The analyst will partner with business and technical teams to identify high-value use cases, automate recurring activities, and scale successful solutions across WWPS.<br>
<br>
Data analysis is central to Amazon&rsquo;s culture, and this role will have a direct impact on business strategy and execution. The analyst will transform complex usage, pipeline, financial, and operational data into clear insights and recommendations for Field Sales Operations, Sales leaders, and senior WWPS leadership.<br>
<br>
Success in this position requires strong analytical capabilities, sound business judgment, excellent communication skills, and the ability to work effectively across multiple organizations. The ideal candidate will be comfortable operating in an ambiguous environment, managing multiple priorities, and translating business requirements into scalable processes, reporting mechanisms, and technology-enabled solutions.<br>
<br>
Key job responsibilities<br>
<ul><li>Analyze usage, pipeline, financial, and operational data to generate insights, identify trends, and support data-driven decision-making.</li></ul><br>
<ul><li>Leverage GenAI to enhance, develop, and maintain dashboards, reports, and recurring metrics to track business performance and support leadership reviews, while driving adoption of GenAI-enabled reporting and analytics solutions across WWPS.</li></ul><br>
<ul><li>Support business planning and operational cadences, including forecasting, pipeline reviews, and performance reporting.</li></ul><br>
<ul><li>Partner with cross-functional teams to gather requirements and deliver scalable analytical and reporting solutions.</li></ul><br>
<ul><li>Create clear summaries, reports, and narrativees that communicate key findings, risks, and opportunities to stakeholders.</li></ul><br>
<ul><li>Identify opportunities to improve processes, data quality, and operational efficiency through automation and analytical tools, including GenAI-enabled solutions.</li></ul><br>
<ul><li>Support ad hoc analysis and strategic initiatives for Sales and Business Operations teams across WWPS.</li></ul><br>
Basic qualifications<br>
<br>
Experience in finance, business management and sales operations<br>
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field<br>
Experience with sales CRM tools such as Salesforce or similar software<br>
Experience defining, refining and implementing sales processes, procedures and policies or equivalent<br>
Preferred qualifications<br>
<br>
5+ years of finance, business management and sales operations experience<br>
Experience working within a high-growth, technology company</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Experience with sales CRM tools such as Salesforce or similar software</li><li>Experience using Microsoft Excel to manipulate and analyze data</li><li>Experience defining, refining and implementing sales processes, procedures and policies or equivalent</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience working within a high-growth, technology company</li><li>Experience in finance, business management and sales operations</li></ul><br>
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.<br>
<br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Business Operations Mgr, UKGI AWS SMGS Ops Sales Ops-WWPS

Travtus

<div><h1 class="jobSectionHeader"><b>Solution Consultant &ndash; Client Solutions &amp; Platform Enablement</b></h1><p>
London (On-site, Farringdon office)</p><p>
Full-time | <b>&pound;70,000 &ndash; &pound;85,000</b></p><p></p><h2 class="jobSectionHeader"><b>
Job Summary</b></h2><p>
We&rsquo;re looking for a Solution Consultant who combines structured business analysis with strong technical fluency and deep platform ownership.</p><p>
This role sits at the intersection of clients, product, and engineering. You will lead discovery, design scalable solutions using the Travtus Everyday (AI) platform, configure workflows and automation logic, and ensure successful deployment and adoption.</p><p>
You will operate as a trusted advisor to clients &mdash; understanding their operational challenges in depth and translating them into either structured product requirements or robust platform configurations. You&rsquo;ll need to be comfortable discussing APIs, integrations, workflows, and system behaviour with technical teams, while maintaining credibility with senior business stakeholders.</p><p>
This is not a purely functional BA role, nor a pure pre-sales role. It is a hybrid position requiring business structure, systems thinking, and hands-on solution design capability.</p><p></p><h2 class="jobSectionHeader"><b>
About Travtus</b></h2><p>
Travtus is transforming the Housing Industry with our Everyday (AI) platform. We bring intelligence and automation together in one place so teams can move faster and work smarter. By delivering everyday AI decisions and workflows across the systems operators already use, we help organisations improve efficiency while enhancing the resident experience.</p><p></p><h2 class="jobSectionHeader"><b>
About the Role</b></h2><h3 class="jobSectionHeader"><b>
Client Discovery &amp; Structured Analysis</b></h3><ul><li><p>
Lead structured discovery workshops with operational and senior stakeholders.</p></li><li><p>
Understand workflows, constraints, data structures, integrations, and success metrics.</p></li><li><p>
Translate ambiguous business problems into clear process maps, decision trees, and solution hypotheses.</p></li><li><p>
Challenge assumptions and guide clients toward scalable, product-aligned solutions.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Solution Design &amp; Platform Configuration</b></h3><ul><li><p>
Design and configure workflows, rules, automation logic, and system mappings within the Travtus platform.</p></li><li><p>
Convert business requirements into structured configuration and system behaviour.</p></li><li><p>
Think in decision trees, edge cases, exception handling, and data dependencies.</p></li><li><p>
Ensure solutions are scalable, maintainable, and aligned with the long-term product vision.</p></li><li><p>
Own solution quality from design through deployment.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Technical Collaboration &amp; Integrations</b></h3><ul><li><p>
Work closely with Engineering and Product when new functionality or enhancements are required.</p></li><li><p>
Translate client requirements into well-structured user stories and acceptance criteria.</p></li><li><p>
Confidently discuss APIs, data schemas, integrations, and system interactions.</p></li><li><p>
Support troubleshooting of configuration and data-related issues during implementation.</p></li><li><p>
Validate that integrations and automation behave as intended in real-world scenarios.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Testing, Validation &amp; Business Outcomes</b></h3><ul><li><p>
Define acceptance criteria rooted in real business use cases.</p></li><li><p>
Support UAT and validate that configured solutions reflect documented intent.</p></li><li><p>
Identify gaps between expected and actual system behaviour.</p></li><li><p>
Ensure measurable client value is delivered through effective solution design.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Client Training &amp; Enablement</b></h3><ul><li><p>
Develop and deliver structured training sessions for client teams.</p></li><li><p>
Create clear documentation and enablement materials.</p></li><li><p>
Ensure clients understand both how the platform works and how to optimise its impact.</p></li><li><p>
Support long-term adoption through clear guidance and workflow embedding.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Product Feedback &amp; Continuous Improvement</b></h3><ul><li><p>
Identify recurring patterns in client needs and feed structured insights into the product roadmap.</p></li><li><p>
Balance bespoke requests with platform scalability.</p></li><li><p>
Contribute to internal best practices, reusable configuration frameworks, and implementation playbooks.</p></li><li><p>
Help improve onboarding, deployment, and documentation processes.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Requirements</b></h2><p>
We&rsquo;re looking for someone analytical, technically fluent, and client-confident &mdash; capable of moving seamlessly between business strategy and system logic.</p><h3 class="jobSectionHeader"><b>
Must-Have</b></h3><ul><li><p>
Proven experience in a Solution Consultant, Implementation Consultant, Technical Business Analyst, or similar hybrid SaaS role.</p></li><li><p>
Strong business analysis capability &mdash; including structured discovery, process modelling, and requirement documentation.</p></li><li><p>
Experience working with complex SaaS platforms.</p></li><li><p>
Hands-on experience configuring systems, workflows, or rule-based automation.</p></li><li><p>
Comfort discussing APIs, integrations, and data structures (no coding required, but strong technical fluency expected).</p></li><li><p>
Ability to translate business needs into structured user stories and acceptance criteria.</p></li><li><p>
Experience supporting UAT and business-led validation.</p></li><li><p>
Strong stakeholder management skills, including senior client exposure.</p></li><li><p>
Excellent communication and presentation skills.</p></li><li><p>
Confident operating in a startup or scale-up environment with evolving requirements.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Nice-to-Have</b></h3><ul><li><p>
Experience with AI-driven, workflow-heavy, or automation platforms.</p></li><li><p>
Exposure to REST APIs, webhooks, Postman, or integration tools.</p></li><li><p>
Experience in housing, property, or regulated industries.</p></li><li><p>
Experience developing training programmes or enablement frameworks.</p></li><li><p>
Exposure to QA processes or deployment cycles.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
About the Team</b></h2><p>
We&rsquo;re a highly collaborative, product-driven team that values clarity, ownership, and impact. Solution Consultants play a central role in connecting client reality with product evolution, ensuring business intent is accurately translated into scalable technical solutions.</p><p>
We believe in the value of in-person collaboration, with team members spending at least three days a week in our modern Farringdon office.</p><p></p><h2 class="jobSectionHeader"><b>
Benefits</b></h2><ul><li><p>
Be part of a fast-growing, mission-driven startup</p></li><li><p>
Hands-on exposure to applied AI in a real-world, high-impact sector</p></li><li><p>
High ownership and visibility across client and product teams</p></li><li><p>
Private healthcare</p></li><li><p>
Pension</p></li><li><p>
Deliveroo allowance</p></li></ul></div>

Solution Consultant – Client Solutions & Platform Enablement

FDM Group

<div><div><div><div><div><h2 class="jobSectionHeader"><b>About The Role</b></h2>
</div></div></div><div><div><div><div><div>FDM is a global business and technology consultancy seeking a Technical Business Analyst to work for our client within the Financial Services sector. This is initially a 6-12 month contract with the potential to extend and will be a hybrid role that will be based in London, Edinburgh or Bristol.
<br>
<br>
Our client is seeking a Technical Business Analyst who bridges business, technology, cyber security, fraud operations, data and risk teams. The role translates strategic outcomes and operational needs into clear product, data, control and engineering requirements for the Fraud &amp; Security Value Stream. The role supports the design, implementation and continuous improvement of AI-enabled capabilities that strengthen fraud detection, cyber defence, security observability, operational resilience and AI governance. It maintains alignment between business priorities, delivery outcomes, control obligations and technical implementation throughout the lifecycle of each initiative.
</div><div></div><div><b>Responsibilities</b>
</div><div></div><ul><li>Analyse and document business, operational, regulatory and technical requirements. Facilitate workshops. Translate outcomes into ADO epics, features, user stories and acceptance criteria. Maintain end-to-end traceability and support prioritisation</li>
 <li>Identify and shape opportunities across threat detection, alert triage, investigation, case management, orchestration, fraud analytics, resilience and AI governance monitoring. Define workflows, business rules, exception handling, decision boundaries and human oversight.</li>
<li>Define data requirements, authoritative sources, ownership, lineage, quality, access and retention needs. Produce mappings, dictionaries and data-flow views. Work with data and engineering teams to confirm readiness.</li>
<li>Embed secure-by-design and responsible AI requirements. Document control, privacy, compliance, auditability, observability and governance-gate evidence. Support risk assessments and production-readiness reviews.</li>
<li>Partner with architects, product leads, engineers and platform teams. Support backlog refinement, dependency management, sprint planning, testing, release and operational readiness. Maintain assumptions, risks, issues and decisions.</li>
<li>Define baselines, outcomes and KPIs for fraud, cyber and operational use cases. Support benefits tracking, dashboards, post-implementation review and continuous improvement.</li>
</ul></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>About You</b></h2>
</div></div></div><div><div><div><div><ul><li>At least five years of business analysis or technical business analysis experience.</li>
<li>Experience delivering technology-enabled transformation.</li>
<li>Experience translating complex business and control needs into technical requirements.</li>
<li>Experience working in Agile or iterative delivery environments.</li>
<li>Strong stakeholder management across business and technology teams.</li>
<li>Experience supporting testing, operational readiness and adoption.</li>
</ul><div><b>Technical and Professional Skills</b>
</div><div></div><ul><li>Requirements elicitation and traceability.</li>
<li>Process modelling and workshop facilitation.</li>
<li>Data analysis, data mapping and integration concepts.
<br>
</li><li>API, cloud, analytics and security-monitoring concepts.
<br>
</li><li>Agile backlog management and testing methods.
<br>
</li><li>Risk, control and audit documentation.
<br>
</li><li>Clear written and executive communication</li>
</ul><div><b>Desirable Experience</b>
</div><div></div><ul><li>Experience in cyber security, fraud, risk, operational resilience or financial services.
<br>
</li><li>Experience delivering AI, machine learning, analytics or intelligent automation capabilities.
<br>
</li><li>Experience with cloud and data platforms, preferably Microsoft Azure.
<br>
</li><li>Knowledge of security operations, fraud operations, SIEM/XDR, case management or orchestration.
<br>
</li><li>Knowledge of responsible AI and AI governance practices.</li>
</ul></div></div></div></div><div></div><div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2>
</div></div></div><div><div><div><div><div>FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK &lsquo;Best Employer&rsquo;.
<br>
<br>
<b>Diversity and Inclusion</b>
</div><div><br>
FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
<br>
<br>
<b>Why join us</b>
</div><div></div><ul><li>Career coaching, mentoring and access to upskilling throughout your entire FDM career</li>
<li>Assignments with global companies and opportunities to work abroad</li>
<li>Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field</li>
<li>Annual leave and work-place pension</li></ul></div></div></div></div></div></div><p></p>

Technical Business Analyst- London, Edinburgh or Bristol

Wunderman Thompson

<div><p>Aug 24, 2026</p>
<div><div><h4 class="jobSectionHeader"><b>Who We Are</b></h4>
<p>MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients&rsquo; businesses.</p>
<p><b>About WPP</b></p>
<p>MAP is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.</p>
</div><p>WPP Enterprise Solutions MAP is looking for an Experience Strategy Director to lead where connected customer experience goes next &ndash; for our clients, and for the capability itself. You'll bring deep expertise in CRM, personalization, and loyalty to a portfolio of global clients, and help set the direction for how we build first-party-data-driven experiences at scale.
</p><h2 class="jobSectionHeader"><b>What will your day look like?</b></h2>
<p>As an Experience Strategy Director, you set the strategic direction for how we build cohesive, customer-first experiences across marketing automation, personalization, loyalty, and CRM for a portfolio of global clients. You will own the end-to-end customer experience, translating business opportunities into outcomes that are as engaging for consumers as they are commercially viable for our clients, staying close to the data, technology, and capabilities that turn that strategy into real, compelling interactions.
</p><p>Your role is highly client-facing and you&rsquo;ll build and own relationships with client leadership and key stakeholders, both internally and externally, pushing innovative thinking and setting the bar for best-in-class solutions across everything your portfolio delivers. You'll work closely with the wider client team &ndash; strategists, technologists, data specialists, and creatives &ndash; steering their work toward a single, connected vision of the customer experience.
</p><p>You'll lead complex client engagements across your accounts, bringing deep specialist expertise within a core proposition such as personalization or loyalty. You're also a driving force behind the experience strategy capability itself &ndash; evangelizing and refining our experience strategy service lines, educating strategists and clients alike, and leading major new business pursuits that grow our footprint.
</p><p><b>Client Delivery</b>
</p><ul><li>Set the strategic direction for your accounts, applying deep specialist expertise within a core proposition such as personalization or loyalty to every engagement.
</li></ul><ul><li>Own strategic impact, delivery quality, and client satisfaction across your accounts, while keeping utilization and billability healthy across your client teams.
</li></ul><ul><li>Act as a strategic partner and thought leader to client leadership, shaping their broader CX and marketing strategy, not just the immediate brief in front of you.
</li></ul><ul><li>Maximize the output of client and project teams to deliver high-quality work across several concurrent, often complex, workstreams.
</li></ul><p><b>Practice Development &amp; Innovation</b>
</p><ul><li>Evangelize and evolve MAP's experience strategy service lines and methodologies, keeping the practice ahead of client needs, not just level with them.
</li></ul><ul><li>Educate clients, strategists at every level, and colleagues across capabilities on experience strategy propositions and ways of working.
</li></ul><ul><li>Evaluate and refine existing service lines and frameworks so they scale consistently across clients, industries, and portfolios.
</li></ul><ul><li>Develop the strategists working alongside you, sharing your expertise and helping shape the next generation of experience strategy talent.
</li></ul><p><b>Business Development</b>
</p><ul><li>Lead or act as primary strategy advisor on major new business pursuits, converting opportunities into profitable, long-term engagements.
</li></ul><h2 class="jobSectionHeader"><b>Who are you going to work with?</b></h2>
<ul><li>You'll report to the Global Head of Experience Strategy, based in Copenhagen.
</li></ul><ul><li>This is a highly client-facing role: you'll work closely with client teams across our global network of agencies and offices.
</li></ul><ul><li>You'll collaborate daily with the wider MAP capabilities, including technology, data, design, business consulting, and client services.
</li></ul><h2 class="jobSectionHeader"><b>What do you bring to the table?</b></h2>
<ul><li>A proven track record leading complex CX, CRM, personalization, or loyalty engagements, in an agency, consultancy, or in-house.
</li></ul><ul><li>Deep fluency in the platforms and data models behind connected customer experience, such as Salesforce Marketing Cloud, Adobe Experience Cloud, Braze, or similar, and the judgment to know where they add value and where they don't.
</li></ul><ul><li>Strong commercial acumen: comfortable owning the profitability, utilization, and health of a client portfolio.
</li></ul><ul><li>A natural teacher, able to bring strategists and clients along on complex thinking, not just present it to them.
</li></ul><ul><li>Excellent stakeholder management across global, matrixed environments.
</li></ul><ul><li>A global perspective and flair for cross-cultural collaboration, particularly between the US and Europe.
</li></ul><h2 class="jobSectionHeader"><b>A leader in personalized customer experiences</b></h2>
<p>WPP Enterprise Solutions MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation, and CRM. With the brain of a consultancy, the heart of an agency, and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1,000+ technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.
</p><div><p>WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
</p><p>When you click &ldquo;Apply now&rdquo; below, your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. California residents should read our California Recruitment Privacy Notice.</p></div></div></div><div></div>

Experience Strategy Director

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