customer experience/call center specialist

purchasing specialist

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assistant marketing specialist

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business operations specialist

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human resources operations specialist

student support specialist

Cambly

<p></p><div><p><b>[Remote, Freelance] Student Support Specialist</b></p><p><b>
Overview:</b> Cambly is transforming how the world learns English. With millions of learners across the globe and thousands of native English-speaking tutors, we've created a platform where real conversations lead to real fluency. We're not just another language app&mdash;we're building authentic human connections that break down barriers and open up opportunities.</p><p>
The support we provide to our learners is a crucial part of this authentic human connection. This is where you come in.</p><p>
We are looking for a proactive and independent <b>Customer Support Specialist</b> to support our learners in Turkish-speaking markets. In this remote-based contractor role, you will be responsible for ensuring a seamless learning experience by providing high-quality support services.</p><p><b>
Important Notes:</b></p><ul><li><p>
Please include a <b>short</b> <b>cover letter</b> when submitting your CV. We&rsquo;d love to hear directly from you about who you are, your aspirations, and your motivation for supporting our learners.</p></li><li><p>
We are looking for a partner for a <b>long-term collaboration</b>.</p></li></ul><p><b>
What Gives You a Head Start:</b></p><ul><li><p>
Being an empathetic team player with high problem-solving skills.</p></li><li><p>
A strong sense of autonomy and a proactive, inquisitive spirit.</p></li><li><p>
Being a tech-savvy self-learner.</p></li><li><p>
Prior experience living or studying abroad, or working within a start-up.</p></li></ul><p><b>
Scope of Services (What You Will Do):</b></p><ul><li><p><b>
Inquiry Management:</b> Independently handle and resolve learner inquiries through various communication channels in a timely and professional manner.</p></li><li><p><b>
Problem Solving:</b> Provide accurate information to ensure learners&rsquo; needs are fully understood, and their issues are effectively resolved.</p></li><li><p><b>
Coordination:</b> Liaise with cross-functional partners and the global support community to address complex learner feedback.</p></li><li><p><b>
Insight Sharing:</b> Observe user trends and share insights to support continuous product and process improvements.</p></li><li><p><b>
Service Quality:</b> Maintain service excellence in line with established quality and efficiency benchmarks (SLAs).</p></li></ul><p><b>
Qualifications:</b></p><ul><li><p>
Minimum 6 months of experience in Customer Success or Support roles.</p></li><li><p>
Native-level proficiency in Turkish with excellent grammar and writing skills.</p></li><li><p>
Intermediate level proficiency in spoken and written English (essential for global team coordination).</p></li><li><p>
Strong self-motivation and the ability to operate independently with high accountability.</p></li><li><p>
A university degree and a strong interest in the EdTech/Language learning industry.</p></li></ul><p><b>
Service Conditions &amp; Availability:</b></p><ul><li><p><b>
Location:</b> Fully remote. You are expected to utilize your own reliable computer and high-speed internet connection.</p></li><li><p><b>
Availability:</b> To ensure timely responses within the Istanbul/Turkiye time zone, service delivery is expected to align with standard Turkish business hours.</p></li></ul><p><b>
Our Culture:</b> Our support team is committed to providing the best assistance possible because we truly understand the challenges of learning a new language. We are life-long learners ourselves, and we believe this curiosity makes the world a better place. We provide a flexible, supportive, and fun environment to help you bring your best self to the team. If you share these values, let&rsquo;s connect!</p></div>

Student Support Specialist

Koç University

<div>
 <p>
  Ko&ccedil; University was founded in 1993 by the Vehbi Ko&ccedil; Foundation with the vision of achieving excellence in education, pioneering scientific research, and contributing value to society. Ranked among the top 500 universities globally, our university is one of Turkey&rsquo;s most prestigious institutions and aims to contribute to scientific, technological, and societal progress with its research-oriented structure. We offer an inspiring and dynamic living environment on our campus, creating a distinctive working atmosphere.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Ko&ccedil; University, our employees advance their careers in a dynamic and supportive work environment as part of a team of experts and innovators. Our workplace fosters continuous learning and offers opportunities for personal and professional development. With our vision and strong values, we invite you to join the Ko&ccedil; University family to achieve new milestones in your career.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking a dynamic
  <strong>
   International Recruitment Assistant Specialist
  </strong>
  to lead Ko&ccedil; University&rsquo;s international recruitment and digital marketing efforts within
  <strong>
   Student Recruitment Office
  </strong>
  , with the goal of increasing global visibility and attracting talented international students to our undergraduate and graduate programs.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Marketing, Business, Communications, International Relations, or a related field
  </li>
  <li>
   Experience with platforms such as Google Ads, Meta Business, LinkedIn Campaign Manager
  </li>
  <li>
   Strong knowledge of digital tools such as Microsoft Clarity, Google Analytics, GTM, Looker Studio, etc.
  </li>
  <li>
   Experience with CRM systems (e.g., Zoho CRM, Salesforce, HubSpot) and email marketing
  </li>
  <li>
   Good knowledge of Microsoft Office programs
  </li>
  <li>
   Advanced proficiency in English, additional languages preferred
  </li>
  <li>
   Strong analytical thinking skills
  </li>
  <li>
   Team player with excellent communication skills and a solution-oriented mindset
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <ul>
  <li>
   Organizing communication activities aimed at increasing the number of international students.
  </li>
  <li>
   Represent Ko&ccedil; University regarding student recruitment by traveling abroad (attending fairs, establishing relationships with educational consultancy firms, visiting high schools and universities).
  </li>
  <li>
   Develop and implement international digital marketing strategies to promote Ko&ccedil; University&rsquo;s undergraduate and graduate programs globally
  </li>
  <li>
   Strategically plan, produce, and manage content on Ko&ccedil; University&rsquo;s digital platforms (websites, portals, and social media) targeting international prospective students
  </li>
  <li>
   Manage the university&rsquo;s CRM system to develop effective lead-generation strategies for prospective students
  </li>
  <li>
   Create high-impact email marketing campaigns and automation workflows that nurture potential candidates and increase engagement
  </li>
  <li>
   Analyze website data to identify growth opportunities and areas for optimization in international markets
  </li>
  <li>
   Manage and optimize SEO/SEM strategies to increase organic traffic
  </li>
  <li>
   Stay up to date with digital marketing trends and develop new strategies and ideas accordingly
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Ko&ccedil; University embraces the principle of equal opportunities. All candidates are evaluated without discrimination based on race, gender, national or social origin, religion, age, disability, sexual orientation, or marital status.
  </em>
 </p>
</div>


International Recruitment Assistant Specialist

<div></div><div><div><div><h2 class="jobSectionHeader"><b>Become our next FutureStarter</b></h2><p>
Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you&rsquo;ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!</p>
</div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Purchasing Specialist (m/f/d)
</b></h1></div></div></div></div><div><div><div><div>Country/Region: TR
</div></div></div></div><div><div><div><div>Location:
Istanbul, Istanbul, TR, 34920
</div></div></div></div><p></p><div><div><div><div><p>Req ID 84887 | Istanbul &ndash; Aftermarket, T&uuml;rkiye, ZF Services T&uuml;rk San. ve Tic. A.Ş.</p><p><br>
</p><div><div><div><h2 class="jobSectionHeader"><b>About the Team:</b></h2>
</div><div><p>
We are looking for a new candidate for the position of <b>Purchasing Specialist within Aftermarket Division in our Istanbul, Sultanbeyli location.</b></p><br>
<p></p>
<p><b>
What you can look forward to as Purchasing Specialist (m/f/d):</b></p>
<ul>
<li>Supports the regional buyer and the team in the daily business with executing purchasing-relevant communication with suppliers, evaluating and re-negotiate quotations for final decision with the regional buyer,</li>
<li>Analysis of offers received and benchmarks, setup &amp; maintenance of relevant ERP Systems (SAP, BPCS, Navision) and maintenance of supplier master data,</li>
<li>Support and create global coordination with team from various regions on topics such as the standardization of sources, conditions, developments, minimum quantities,</li>
<li>Regular reporting of supplier evaluations from various ZF tools, analysis of results, and request of improvement measures in coordination with expert departments,</li>
<li>Prepare and follow up on supplier visits, also with personal participation in coordination with superiors.</li></ul><br>
<p></p>
<p><b>
Your profile as</b><b> </b><b>Purchasing Specialist </b><b>(m/f/d):</b></p>
<ul>
<li>University degree,</li>
<li>Minimum 5 years of experience in purchasing/ supplier development/supply chain positions and preferably in the IAM/automotive spare parts sector,</li>
<li>Experienced in Power BI and excellent computer skills, especially Microsoft Office (Excel &amp; PowerPoint),</li>
<li>Strong negotiation skills, resilience and assertiveness,</li>
<li>Upper -intermediate English and Turkish speaking is must, German is a plus,</li>
<li>Driving license,</li>
<li>Additionally: for male candidates military duty should be completed.</li></ul><br>
<p></p>
<p><b>
Why you should choose ZF in Istanbul:</b></p>
<ul>
<li>An employment contract in a stable, global company,</li>
<li>Private health insurance and employee package,</li>
<li>Good working atmosphere, international cooperation, interesting projects, and tasks.</li></ul><br>
<p></p>
<p><b>
PLEASE SEND YOUR RESUME IN ENGLISH</b></p></div></div></div><br>
<p></p>
<p>Be part of our ZF team as Purchasing Specialist (m/f/d) and apply now!</p>
<p>Contact</p>
<p>Joanna Becher</p>
</div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?</b></h2><p>
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.</p>
</div></div><div><div><p>Find out how we work at ZF:</p><br>
</div></div><div></div><p><br>
<b>Job Segment: </b>Supply Chain, Purchasing, Buyer, ERP, Operations, Finance, Automotive, Technology</p></div>

Purchasing Specialist (m/f/d)

<div>
 <p>
  Ko&ccedil; University was founded in 1993 by the Vehbi Ko&ccedil; Foundation with the vision of achieving excellence in education, pioneering scientific research, and contributing value to society. Ranked among the top 500 universities globally, our university is one of Turkey&rsquo;s most prestigious institutions and aims to contribute to scientific, technological, and societal progress with its research-oriented structure. We offer an inspiring and dynamic living environment on our campus, creating a distinctive working atmosphere.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Ko&ccedil; University, our employees advance their careers in a dynamic and supportive work environment as part of a team of experts and innovators. Our workplace fosters continuous learning and offers opportunities for personal and professional development. With our vision and strong values, we invite you to join the Ko&ccedil; University family to achieve new milestones in your career.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Ko&ccedil; University's Graduate School of Sciences and Engineering (GSSE) is seeking a qualified candidate for the position of Administrative Assistant with the following qualifications:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   QUALIFICATIONS:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s or higher degree in a related field
  </li>
  <li>
   At least 3 years of professional experience
  </li>
  <li>
   Strong communication skills in Turkish and English
  </li>
  <li>
   Prior experience and advanced proficiency in MS Office applications (Word, Excel, PowerPoint)
  </li>
  <li>
   Excellent organizational skills with the ability to prioritize tasks effectively
  </li>
  <li>
   Proactive approach in taking the lead and self-initiating, planning, and execuiting responsibilities.
  </li>
  <li>
   Commitment to continuous learning and adaptation to new software tools (e.g., SAP, PeopleSoft)
  </li>
  <li>
   Accounting experience and/or programming skills are considered a plus
  </li>
  <li>
   Previous experience in reporting is preferred
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB DESCRIPTION
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Providing comprehensive support in addressing inquiries from prospective students throughout the application process and regarding applications submitted via the online system.
  </li>
  <li>
   Managing correspondence with faculty, graduate students, staff, and various administrative levels.
  </li>
  <li>
   Ensuring timely processing of all students petition requests.
  </li>
  <li>
   Programing and scheduling graduate program courses, aligning schedules of fulltime and parttime faculty members
  </li>
  <li>
   Adhering to graduate student processes in compliance with Y&Ouml;K legislation.
  </li>
  <li>
   Collaborating with various offices including Registrar&rsquo;s Office, Comptroller Office, HR, Library, and Dormitory to address graduate student, faculty, and program-related matters.
  </li>
  <li>
   Coordinating Graduate School Executive Council meetings, scientific events, and visits, and providing necessary support throughout the processes.
  </li>
  <li>
   Delivering academic and research support services for the Graduate School, including managing student applications, requisitions, and organizing seminars and workshops.
  </li>
  <li>
   Handling financial processes such as disbursing students&rsquo; monthly stipends, processing travel budget requests, and managing expense claims and reimbursements.
  </li>
  <li>
   Handling students administrative and academic needs and affairs
  </li>
  <li>
   Updating databases and managing website and social media contents.
  </li>
  <li>
   Assist with financial and accounting-related processes in coordination with relevant university units
  </li>
  <li>
   Undertaking additional duties as assigned, such as preparing presentations, reports, and facilitating meetings.
  </li>
 </ul>
 <p>
 </p>
</div>


Administrative Assistant

INTO University Partnerships

<p><b>Recruitment Activity Representative</b></p><p><b>Location - Turkey, Istanbul</b></p><p><b>Flexible, paid-per-assignment contract role</b></p><p>Do you enjoy connecting with people, representing global opportunities, and making a real impact on students&rsquo; futures? INTO University Partnerships is seeking proactive and motivated <b>Recruitment Activity Representatives </b>to support our international recruitment efforts across multiple regions.</p><p><b>About Us</b></p><p>At INTO, our mission is to transform international student academic and career success through exceptional university partnerships. Since 2005, we&rsquo;ve worked with 30 leading universities in the UK, US, and Australia, supporting over 130,000 students from 190 countries to achieve their dreams.</p><p><b>The Role</b></p><p>As a <b>Recruitment Activity Representative</b>, you&rsquo;ll act as a local ambassador for INTO and its partner universities. You will:</p><ul><li>Represent INTO at recruitment fairs, school visits, and other events.</li><li>Provide accurate information to students, parents, and agents.</li><li>Collect and submit student recruitment leads using our digital tools.</li><li>Share market insights and feedback to shape regional strategies.</li><li>Ensure all engagement reflects INTO&rsquo;s student-first values.</li></ul><p>This is a <b>flexible, paid-per-assignment contract</b> role, offering opportunities to work locally with occasional travel, supported by full training and online resources.</p><p><b>What We&rsquo;re Looking For</b></p><p>We want individuals who are:</p><ul><li><b>Educated to university level</b> with strong communication and interpersonal skills.</li><li><b>Confident working independently</b> while contributing to a global team.</li><li><b>Fluent in English</b> (reading and understanding), and able to convey information accurately.</li><li><b>Legally eligible to work in the country</b> where the role is based (right to work is essential).</li></ul><p><b>Desirable experience includes:</b></p><ul><li>Studying in the UK, US, or Australia.</li><li>Knowledge of local education systems and pathways.</li></ul><p><b>We Grow Together</b></p><p>At INTO, we&rsquo;re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn&rsquo;t just for students &ndash; it&rsquo;s for our people too.</p><p>At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying &ldquo;yes&rdquo; and constructively saying &ldquo;no&rdquo;. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth &ndash; for students, our university partners and agents, for each other, and for ourselves &ndash; sets us apart. It&rsquo;s what makes INTO a uniquely rewarding place to be, and to make a difference.</p><p>At INTO, we grow together</p><p>Job Type: Part-time</p><p>Work Location: In person</p>

Student Recruitment Representative

Carla

<div>
 <p>
  <strong>
   **Empower Travelers Through Digital Support &ndash; Join Carla as a Customer Experience/Call Center Specialist!**
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Are you ready to embark on a journey where your passion for customer care and problem-solving creates meaningful travel experiences?
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Carla Car Rental, we are more than just a brand&mdash;we are redefining the car rental industry, making it seamless and enjoyable for travelers all around the world. We connect travelers with the best rental options and complementary services such as protection plans and roadside assistance, ensuring a smooth, hassle-free experience anytime, anywhere.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a product-first company, innovation is our heartbeat. Our success is powered by a team of outstanding individuals, and now we are looking for a Customer Experience Specialist to join our dynamic, mobile-first global car rental platform.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You can download the Carla app:
 </p>
 <p>
  https://apps.apple.com/app/id1035631234
 </p>
 <p>
  https://play.google.com/store/apps/details?id=com.mobikasaba.carlaandroid
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   **Role Overview:**
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a Customer Experience/Call Center Specialist at Carla Car Rental, you will be at the forefront of ensuring our travelers have smooth, memorable journeys. This is not a front-desk role&mdash;our CX team operates digitally through phone and email, providing personalized support while collaborating closely with product and operations teams.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You will act as the voice of the customer, identifying pain points, resolving issues, and contributing insights that help improve our products and services. Your work will directly influence customer satisfaction, loyalty, and the overall travel experience, making this role a key part of our mission to redefine car rentals worldwide.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   **Key Responsibilities:**
  </strong>
 </p>
 <ul>
  <li>
   Deliver exceptional support to travelers via phone and email in English.
  </li>
  <li>
   Manage and complete bookings accurately using our reservation system and dashboards.
  </li>
  <li>
   Collaborate with the data operations team to analyze trends and address evolving customer needs.
  </li>
  <li>
   Partner with the product team to represent the voice of the customer and inform product improvements.
  </li>
  <li>
   Identify opportunities to enhance customer satisfaction and business outcomes.
  </li>
  <li>
   Conduct quality assurance testing on products and provide actionable feedback for continuous improvement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   **Additional Insights:**
  </strong>
 </p>
 <ul>
  <li>
   This role includes a combination of day and night shifts, with at least three night shifts per week.
  </li>
  <li>
   Day shifts take place in the office; night shifts offer remote flexibility.
  </li>
  <li>
   On weekends, you will work one day shift and receive one day off, ensuring weekly hours do not exceed 45 hours.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   **What We Seek in You:**
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree (required).
  </li>
  <li>
   Fluency in English (written and spoken).
  </li>
  <li>
   Another language (Spanish, French, German, etc.) is a strong plus.
  </li>
  <li>
   Strong communication, problem-solving, and multitasking skills.
  </li>
  <li>
   Prior experience in customer support or a related field is a plus.
  </li>
  <li>
   Proficiency with customer support tools and software.
  </li>
  <li>
   Positive, proactive, and self-motivated attitude with a solution-oriented mindset.
  </li>
  <li>
   Ability to analyze data and trends, translating insights into effective action plans.
  </li>
  <li>
   Exceptional interpersonal skills: clear, professional, and courteous across all channels.
  </li>
  <li>
   Thrive in a fast-paced, startup environment with flexibility and a willingness to learn.
  </li>
  <li>
   Based in Istanbul.
  </li>
  <li>
   Openness to giving and receiving constructive feedback, fostering collaboration, and continuous improvement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   **What We Offer:**
  </strong>
 </p>
 <ul>
  <li>
   Stay on the cutting edge with up-to-date technical equipment, including macOS devices.
  </li>
  <li>
   Immerse yourself in an exceptionally innovative and dynamic work environment, where creativity thrives.
  </li>
  <li>
   Keep your energy levels up with a fully stocked kitchen, featuring coffee machines, snacks, and refreshing beverages.
  </li>
  <li>
   Enjoy additional meal and transportation allowances, demonstrating our commitment to your overall well-being.
  </li>
  <li>
   Experience a culture of transparency and open communication among employees, fostering a collaborative atmosphere.
  </li>
  <li>
   Embark on a journey of continuous learning and career development, with our encouragement and support.
  </li>
  <li>
   Work in a comfortable, centrally-located office in Uskudar, featuring dedicated recreation areas for relaxation.
  </li>
  <li>
   Pursue further education and growth with training and development reimbursement opportunities.
  </li>
  <li>
   Recharge and unwind with 12 days of vacation from Year 1 of employment.
  </li>
  <li>
   Celebrate your special day with a day off on your birthday.
  </li>
  <li>
   Experience a welcoming environment with a zero-tolerance policy for toxic behavior, ensuring a harmonious and respectful workplace for all.
  </li>
  <li>
   Join us in having fun during our office events, creating memorable moments together.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Carla embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
  </em>
 </p>
</div>


Customer Experience/Call Center Specialist

University of Maryland Global Campus

<div><div><div>Job Ref:</div>
<div>10025017</div>
<div>Location:</div>
<div>Adana (Incirlik AFB)-Turkey</div>
<div>Category:</div>
<div>Advising and Enrollment</div>
<div>Type:</div>
<div>Part time</div>
</div>
<p></p><div><div><p><b>Backup Program and National Test Center Coordinator</b></p><p><b>
UMGC Europe</b></p><p><b>
Location: Adana Education Center, Adana, Turkey</b></p><p><b>
Overseas Contingent I, 48%-FTE, Part-Time</b></p><p>
University of Maryland Global Campus (UMGC) Europe seeks a Backup Program and National Text Center Coordinator. The Backup Program and National Text Center Coordinator (Backup PNTCC) reports to and works with the Assistant Director (AD) in the administration of UMGC programs. It is the job of the Backup Program and National Text Center Coordinator to ensure that quality services are provided to all current and prospective students and to be responsive to students and student issues. The Backup Program and National Text Center Coordinator must work effectively with the Regional Director, local military education coordinators and staff, education center personnel, faculty, administrative staff in Kaiserslautern, and the military community at large. Required duties/activities to be accomplished by the Backup Program and National Text Center Coordinator are listed below:</p><p><b>
SPECIFIC RESPONSIBILITIES INCLUDE:</b></p><ul><li><p>
Provide academic and administrative support services to prospects and students, and ensure quality assurance standards are met by being available, knowledgeable, courteous and responsive</p></li><li><p>
Document all student contact through UMGC's Customer Relations Management System and schedule appropriate follow-up activities</p></li><li><p>
Provide and maintain open and positive communications with host military Education Services Officer (or equivalent) and respective Education Center staff</p></li><li><p>
Organize and participate in local Education Fairs, Open Houses, Semester Start-Ups, Student Appreciation Days, Local Graduations and other events as needed, professionally representing UMGC</p></li><li><p>
Track and analyze class enrollments and student interest, as well as local degree progression, to provide input on scheduling; ensure classrooms are provided with adequate space and needed technology for class instruction; be present at the first class session to provide assistance to instructors and students; and assist faculty in obtaining base access to attend class on their assigned installation</p></li><li><p>
Provide assistance with processing students' military documentation (i.e. Tuition Assistance vouchers, ID cards, orders, etc.)</p></li><li><p>
Distribute marketing, advertising, and mass media materials at assigned locations when permissible</p></li><li><p>
Assist with base access as needed.</p></li><li><p>
May provide facility support to include: opening and closing UMGC computer lab, building entrances, windows and classrooms; ensure that building rules are adhered to by UMGC students, that all UMGC labs/rooms are clean and presentable, and that all supplies are readily available.</p></li><li><p>
Other job-related duties as assigned</p></li></ul><p><b>
REQUIRED EDUCATION AND EXPERIENCE:</b></p><ul><li><p>
High School Diploma/GED</p></li><li><p>
Background in customer service</p></li><li><p>
Able to work in a fast-paced and complex environment with accurate attention to detail</p></li><li><p>
Possess basic office management and clerical skills</p></li><li><p>
Effective written and verbal communication skills</p></li><li><p>
Good interpersonal skills</p></li><li><p>
Successful applicants must be able to pass a background check and meet requirements for individual logistic support (ILS).</p></li></ul><p><b>
PREFERRED EDUCATION AND EXPERIENCE:</b></p><ul><li><p>
Some college coursework</p></li><li><p>
Applicants with a U.S. valid driver's license</p></li></ul><p><b>
WHO MAY APPLY:</b> Local applicants with individual logistical support (ILS) only. Applicants must already have and be able to maintain ILS, meaning that they must possess a U.S. military ID card and SOFA card from an external source, as this position does not offer ILS. For employment eligibility purposes, applicant must qualify for ILS as described in USAREUR Regulation 600-700, Section III, 7-13. Criteria under which applicants qualify for ILS are: must serve the US Forces exclusively; are not stateless persons; are nationals of a NATO state, excluding the host nation; are not ordinarily resident in the host nation. Must have a valid passport.</p><p><b>
POSITION AVAILABLE IMMEDIATELY &amp; WILL REMAIN OPEN UNTIL FILLED</b></p><p><b>
All submissions should include a cover letter and resume</b>.</p><p><b>
The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.</b></p><div><div><div><div><p><b>
Workplace Accommodations:</b></p><p>
The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu.</p></div></div></div></div><p><b>
Benefits Package Highlights:</b></p><ul><li><b>
Time Off:</b> C1s that regularly work over 12 hours per week are eligible for limited sick and safe leave at the rate of 1 hour for every 30 hours worked. You can earn no more than 40 hours of SSL in a calendar year. No more than 40 hours of unused SSL may be carried over to the next year, and SSL is capped at a maximum of 64 hours of accrual and usage in a calendar year.</li><li><b>
Insurance Options:</b> Term Life Insurance, and Accidental Death and Dismemberment Insurance.</li><li><b>
Supplemental Retirement Plans</b>: include 403(b), 457(b), and various Roth options. The university does not provide matching funds.</li><li><b>
No additional benefits are offered.</b></li></ul><p>
For additional information please see: UMGC Benefits Overview for Overseas Contingent I Employees</p><p><b>
Hiring Rate:</b></p>
$18.37</div></div></div><p></p>

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