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support services manager

Ariane Real Estate

<div>
 
 The Support Services Manager in Property Management is responsible for overseeing and coordinating essential support functions to ensure the efficient operation and maintenance of properties. This role involves managing service contracts, supervising facility support teams, ensuring compliance with safety and regulatory standards, and enhancing tenant satisfaction. The manager works closely with vendors, service providers, and internal teams to optimize operational efficiency, control costs, and uphold the highest standards of property upkeep and service delivery.
 
 
 
 
 New Property Inspection
 
 
 
 
 - Receive confirmation from the Admin for any new Property Management contract to proceed with the inspection and complete the checklist
 
 
 
 - Check if any utilities, including KM, cooling, maintenance, cleaning, and AMC, need to be cleared by the owner; if they are not cleared, charge the owner prior to changing the unit&rsquo;s status to 'Available
 
 
 
 - Send confirmation to the occupancy in-charge to update the unit's status to 'Available.
 
 
 
 
 Handover
 
 
 
 
 - Receive confirmation from Admin/Leasing for any new leasing contract and conduct a final inspection before the handover
 
 
 
 - If any maintenance is required, coordinate with the Facilities Management (FM) team to provide the maintenance cost, charge the owner, and ensure all work is completed before the handover
 
 
 
 - Receive the handover format signed by Admin/Collection &amp; Leasing to officially hand over the unit to the client
 
 
 
 - Confirm with commercial tenants whether they have received the general notes and fit-out guidelines provided to the leasing team for any future requests
 
 
 
 - Archive the hard copy of the handover format along with the checklist
 
 
 
 
 Takeover
 
 
 
 
 - Receive confirmation from Admin regarding any move-out, including early termination or non-renewal
 
 
 
 - Coordinate with the tenant for the inspection and obtain their signature for the move-out.
 
 
 
 - If any maintenance is required, coordinate with the Facilities Management (FM) team to provide the maintenance cost and charge the tenant or owner accordingly.
 
 
 
 - Follow up on the maintenance process until it is complete and then send the details to the occupancy in-charge to update the unit's status to 'Available.
 
 
 
 - Ensure maintenance and utilities clearance to facilitate the refund of the security deposit from Finance to the tenants
 
 
 
 - Archive the hard copy of the move-out format along with the checklist
 
 
 
 
 Tenant Technical support (Maintenance)
 
 
 
 
 - Receive daily or weekly requests from tenants via email or phone regarding maintenance issues
 
 
 
 - Register the maintenance request date in the tracking report
 
 
 
 - Coordinate with Facilities Management (FM) for the inspection and prepare the cost estimate; the quotation amount will be determined based on whether the issues are the tenant's or the owner's liability.
 
 
 
 - Contact the tenant to provide an update on the repair status and discuss any liability amounts that need to be cleared.
 
 
 
 - Issue a Local Purchase Order (LPO) to Facilities Management (FM) to initiate repairs once the quotation is approved
 
 
 
 - Follow up with the Facilities Management (FM) maintenance team throughout the process until the work is completed
 
 
 
 - Contact the tenant for feedback to confirm if the maintenance has been completed.
 
 
 
 - Update the tracking report with the completion date of the maintenance.
 
 
 
 
 Tenant Technical support (Fit out)
 
 
 
 
 - Receive daily or weekly requests from tenants via email or phone for fit-out approval, along with the submission formats and layout for the required unit.
 
 
 
 - Register the fit-out request date in the tracking report
 
 
 
 - Coordinate with the FM and Engineering departments for review and approval
 
 
 
 - If approved, inform the tenant to proceed with the work as outlined.
 
 
 
 - If rejected, inform the tenant of the decision and explain the supporting documents required for resubmission.
 
 
 
 - Update the tracking report with the completion date of the fit-out request.
 
 
 
 
 Maintenance procedure with finance/Management
 
 
 
 
 - Receive the quotation from FM for any maintenance required
 
 
 
 - Prepare a memo and payment request, along with a Local Purchase Order (LPO), to proceed with management approval (excluding Sheikh properties)
 
 
 
 - If the maintenance expenses fall under tenant liability during the lease term, inform the tenant that payment is required before starting the maintenance.
 
 
 
 - If the maintenance expenses are the tenant's responsibility after the lease term has ended, inform the tenant to transfer the amount to Collection/FM within a maximum of two days after receiving the quotation. If the tenant fails to transfer the amount within this timeframe, we will approach management to approve the deduction from the security deposit
 
 
 
 - If the maintenance expenses are the responsibility of the developer (Ariane Projects/PM), issue a memo, Local Purchase Order (LPO), and payment request to Management/Finance for approval to proceed with the work
 
 
 
 - If the maintenance expenses are the responsibility of the owner (Sheikh), issue a letter or email to the owner and their Facilities Management (FM) team, and follow up until approval is obtained from the owner, addressing the FM directly to initiate the work.
 
 
 
 
 Property Asset Management
 
 
 
 
 - Conduct site visits of the properties and units to assess their status, and prepare a report detailing any concerns or enhancements that need to be addressed.
 
 
 
 - Prepare a General Enhancement report for (FM) to request a quotation.
 
 
 
 - Address the Enhancement report to Management for approval, along with the quotation
 
 
 
 - Prepare a notification to inform the tenant of any general or emergency issues in the projects, as well as to address any violations noted in the (PM) or (FM) inspection report, and follow up to ensure compliance with the necessary repairs.
 
 
 
 - Process utility bills (KM, cooling, and gas) on a monthly basis for common areas and vacant units by preparing payment requests to Management/Finance, and follow up until the payments are cleared.
 
 
 
 - Coordinate with (FM) regarding Annual Maintenance Contracts (AMC) and suppliers to ensure the proper maintenance of projects.
 
 
 
 
 General Task
 
 
 
 
 - Assist tenants with their requirements and provide them with the necessary information
 
 
 
 - Provide support to the Admin and Customer Services Departments in addressing tenant issues.
 
 
 
 - Manage property key coordination with the Leasing Team for property viewings.
 
 
 
 - Assist the Leasing Team by providing property information, including documentation, facilities, fit-out procedures, and unit availability.
 
 
 
 - Prepare weekly reports for Management that cover take-over and hand-over activities, aging properties, held properties, and reports on any facing issues, challenges, and departmental requirements.
 
 
 
 
 
 Requirements
 
 
 
 
 Education
 
 :
 
 
 
 &sect; Bachelor&rsquo;s degree in Property Management, Facilities Management, Business Administration, or a related field.
 
 
 
 &sect; Relevant certifications (e.g., Certified Property Manager (CPM), Facilities Management Professional (FMP), or similar) are preferred.
 
 
 
 
 Experience:
 
 
 
 
 &sect; Minimum of 5 years of experience in property management, facilities management, or related fields.
 
 
 
 &sect; Proven experience in a supervisory or management role, overseeing support services or maintenance operations.
 
 
 
 &sect; Familiarity with building systems (HVAC, plumbing, electrical), maintenance procedures, and safety regulations.
 
 
 
 &sect; Experience working with contractors, vendors, and service providers in a property management context.
 
 
 
 &sect;
 
 
 
 
 Key Skills:
 
 
 
 
 &sect; Strong ability to lead and motivate teams, manage performance, and foster a positive work environment.
 
 
 
 &sect; Excellent verbal and written communication skills for effective interactions with tenants, staff, and stakeholders.
 
 
 
 &sect; Strong analytical and problem-solving skills to address issues quickly and effectively.
 
 
 
 &sect; Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
 
 
 
 &sect; Knowledge of budgeting, cost control, and financial management within property management.
 
 
 
 &sect; Proficiency in property management software and tools, as well as Microsoft Office Suite.
 
 
 Strong focus on tenant satisfaction and the ability to address and resolve complaints effectively.
 
 
 
</div>

Support Service Manager - Property Management

NEW STATE FACILITY MANAGEMENT

About the Role: We are seeking a proactive and experienced Soft Services Manager to oversee and manage all aspects of our soft services operations. The ideal candidate will ensure high-quality service delivery, lead a dedicated team, and maintain compliance with industry standards.Key Responsibilities:<ul><li>Oversee and manage all soft services operations, including housekeeping, landscaping, pest control, janitorial services, and waste management.</li><li>Develop and implement operational strategies to ensure service excellence and efficiency.</li><li>Manage, train, and supervise a team of soft services staff.</li><li>Ensure compliance with health, safety, and environmental regulations.</li><li>Maintain service quality standards, monitoring performance through KPIs and regular audits.</li><li>Coordinate with clients, vendors, and internal teams to ensure seamless service delivery.</li><li>Prepare reports, budgets, and forecasts for soft services operations.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Facilities Management, Business Administration, or related field.</li><li>Minimum 5 years of experience in managing soft services or facilities management operations.</li><li>Strong leadership, organizational, and communication skills.</li><li>Knowledge of health, safety, and environmental regulations.</li><li>Ability to manage multiple projects and work under pressure.</li><li>Proficiency in MS Office and relevant facilities management software.</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Health insurance</li><li>Supportive work environment</li></ul>How to Apply: Interested candidates can send their CV and cover letter to cvforjobs7070@gmail.com with the subject line: &ldquo;Application &ndash; Soft Services Manager&rdquo;.Job Types: Full-time, PermanentPay: QAR30.00 - QAR35.00 per month

Soft Service Manager

AtkinsRéalis

<div>
 
 Overview
 
 
 
 AtkinsR&eacute;alis is seeking a proactive and experienced Soft Services Manager to lead and manage the delivery of soft services within a high-profile Facilities Management project in Qatar. The successful candidate will be responsible for ensuring the highest standards of cleanliness, security, landscaping, waste management, and customer service across the facility.
 
 
 Your role
 
 
 <ul>
 <li>
 Oversee the day-to-day operations of all soft services including housekeeping, security, landscaping, pest control, and waste management.
 </li>
 <li>
 Develop and implement service delivery strategies aligned with client expectations and contractual obligations.
 </li>
 <li>
 Manage and supervise soft services teams and subcontractors to ensure high-quality performance and compliance with health and safety standards.
 </li>
 <li>
 Conduct regular audits and inspections to ensure service excellence and continuous improvement.
 </li>
 <li>
 Monitor and report on KPIs and SLAs, taking corrective actions where necessary.
 </li>
 <li>
 Coordinate with other FM departments to ensure seamless integration of soft and hard services.
 </li>
 <li>
 Manage budgets, procurement, and resource planning for soft services.
 </li>
 <li>
 Foster a culture of customer service excellence and staff development.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in a relevant discipline (e.g., Facilities Management, Business Administration, or related field).
 </li>
 <li>
 Minimum 5 years of experience in a Soft Services Management role within the Facilities Management sector.
 </li>
 <li>
 CFM (Certified Facility Manager) certification is preferred.
 </li>
 <li>
 Strong leadership, communication, and organizational skills.
 </li>
 <li>
 Experience in managing large teams and multiple service lines.
 </li>
 <li>
 Familiarity with CAFM systems and FM reporting tools is an advantage.
 </li>
 <li>
 Previous experience in the Middle East, particularly Qatar, is desirable.
 
 
 </li>
 </ul>
 Rewards &amp; benefits
 
 
 Explore the rewards and benefits that help you thrive &ndash; at every stage of your life and your career.
 
 
 This includes:
 
 
 <ul>
 <li>
 Tax-free salary.
 </li>
 <li>
 Comprehensive life insurance coverage.
 </li>
 <li>
 Premium medical insurance for you and your dependents.
 </li>
 <li>
 Generous annual leave balance.
 </li>
 <li>
 Flexible and hybrid work solutions.
 </li>
 <li>
 Remote work opportunities outside of country.
 </li>
 <li>
 Company gratuity scheme.
 </li>
 <li>
 Discretionary bonus program.
 </li>
 <li>
 Annual flight contribution.
 </li>
 <li>
 Relocation assistance.
 </li>
 <li>
 Transportation &amp; housing allowances (available for remote work locations)
 </li>
 <li>
 Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.
 
 
 </li>
 </ul>
 Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.
 
 
 
 About AtkinsR&eacute;alis
 
 
 
 We're AtkinsR&eacute;alis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.
 
 
 Find out more.
 
 
 
 #QSF
 
</div>

<div><h2 class="jobSectionHeader">Overview</h2>
AtkinsR&eacute;alis is seeking a proactive and experienced Soft Services Manager to lead and manage the delivery of soft services within a high-profile Facilities Management project in Qatar. The successful candidate will be responsible for ensuring the highest standards of cleanliness, security, landscaping, waste management, and customer service across the facility.<h2 class="jobSectionHeader">
Your role 
</h2><ul><li>
Oversee the day-to-day operations of all soft services including housekeeping, security, landscaping, pest control, and waste management.</li><li>
Develop and implement service delivery strategies aligned with client expectations and contractual obligations.</li><li>
Manage and supervise soft services teams and subcontractors to ensure high-quality performance and compliance with health and safety standards.</li><li>
Conduct regular audits and inspections to ensure service excellence and continuous improvement.</li><li>
Monitor and report on KPIs and SLAs, taking corrective actions where necessary.</li><li>
Coordinate with other FM departments to ensure seamless integration of soft and hard services.</li><li>
Manage budgets, procurement, and resource planning for soft services.</li><li>
Foster a culture of customer service excellence and staff development.</li></ul><h2 class="jobSectionHeader">
About you</h2><ul><li>
Bachelor&rsquo;s Degree in a relevant discipline (e.g., Facilities Management, Business Administration, or related field).</li><li>
Minimum 5 years of experience in a Soft Services Management role within the Facilities Management sector.</li><li>
CFM (Certified Facility Manager) certification is preferred.</li><li>
Strong leadership, communication, and organizational skills.</li><li>
Experience in managing large teams and multiple service lines.</li><li>
Familiarity with CAFM systems and FM reporting tools is an advantage.</li><li>
Previous experience in the Middle East, particularly Qatar, is desirable.</li></ul><h2 class="jobSectionHeader">
Rewards &amp; benefits</h2>
Explore the rewards and benefits that help you thrive &ndash; at every stage of your life and your career.
This includes:<ul><li>
Tax-free salary.</li><li>
Comprehensive life insurance coverage.</li><li>
Premium medical insurance for you and your dependents.</li><li>
Generous annual leave balance.</li><li>
Flexible and hybrid work solutions.</li><li>
Remote work opportunities outside of country.</li><li>
Company gratuity scheme.</li><li>
Discretionary bonus program.</li><li>
Annual flight contribution.</li><li>
Relocation assistance.</li><li>
Transportation &amp; housing allowances (available for remote work locations)</li><li>
Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</li></ul>
Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.<h2 class="jobSectionHeader">
About AtkinsR&eacute;alis</h2> 
We're AtkinsR&eacute;alis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.
Find out more.
#QSF</div>

Ariane Holding

The Support Services Manager in Property Management is responsible for overseeing and coordinating essential support functions to ensure the efficient operation and maintenance of properties. This role involves managing service contracts, supervising facility support teams, ensuring compliance with safety and regulatory standards, and enhancing tenant satisfaction. The manager works closely with vendors, service providers, and internal teams to optimize operational efficiency, control costs, and uphold the highest standards of property upkeep and service delivery.New Property Inspection- Receive confirmation from the Admin for any new Property Management contract to proceed with the inspection and complete the checklist- Check if any utilities, including KM, cooling, maintenance, cleaning, and AMC, need to be cleared by the owner; if they are not cleared, charge the owner prior to changing the unit&rsquo;s status to 'Available- Send confirmation to the occupancy in-charge to update the unit's status to 'Available.Handover- Receive confirmation from Admin/Leasing for any new leasing contract and conduct a final inspection before the handover- If any maintenance is required, coordinate with the Facilities Management (FM) team to provide the maintenance cost, charge the owner, and ensure all work is completed before the handover- Receive the handover format signed by Admin/Collection &amp; Leasing to officially hand over the unit to the client- Confirm with commercial tenants whether they have received the general notes and fit-out guidelines provided to the leasing team for any future requests- Archive the hard copy of the handover format along with the checklistTakeover- Receive confirmation from Admin regarding any move-out, including early termination or non-renewal- Coordinate with the tenant for the inspection and obtain their signature for the move-out.- If any maintenance is required, coordinate with the Facilities Management (FM) team to provide the maintenance cost and charge the tenant or owner accordingly.- Follow up on the maintenance process until it is complete and then send the details to the occupancy in-charge to update the unit's status to 'Available.- Ensure maintenance and utilities clearance to facilitate the refund of the security deposit from Finance to the tenants- Archive the hard copy of the move-out format along with the checklistTenant Technical support (Maintenance)- Receive daily or weekly requests from tenants via email or phone regarding maintenance issues- Register the maintenance request date in the tracking report- Coordinate with Facilities Management (FM) for the inspection and prepare the cost estimate; the quotation amount will be determined based on whether the issues are the tenant's or the owner's liability.- Contact the tenant to provide an update on the repair status and discuss any liability amounts that need to be cleared.- Issue a Local Purchase Order (LPO) to Facilities Management (FM) to initiate repairs once the quotation is approved- Follow up with the Facilities Management (FM) maintenance team throughout the process until the work is completed- Contact the tenant for feedback to confirm if the maintenance has been completed.- Update the tracking report with the completion date of the maintenance.Tenant Technical support (Fit out)- Receive daily or weekly requests from tenants via email or phone for fit-out approval, along with the submission formats and layout for the required unit.- Register the fit-out request date in the tracking report- Coordinate with the FM and Engineering departments for review and approval- If approved, inform the tenant to proceed with the work as outlined.- If rejected, inform the tenant of the decision and explain the supporting documents required for resubmission.- Update the tracking report with the completion date of the fit-out request.Maintenance procedure with finance/Management - Receive the quotation from FM for any maintenance required- Prepare a memo and payment request, along with a Local Purchase Order (LPO), to proceed with management approval (excluding Sheikh properties)- If the maintenance expenses fall under tenant liability during the lease term, inform the tenant that payment is required before starting the maintenance.- If the maintenance expenses are the tenant's responsibility after the lease term has ended, inform the tenant to transfer the amount to Collection/FM within a maximum of two days after receiving the quotation. If the tenant fails to transfer the amount within this timeframe, we will approach management to approve the deduction from the security deposit- If the maintenance expenses are the responsibility of the developer (Ariane Projects/PM), issue a memo, Local Purchase Order (LPO), and payment request to Management/Finance for approval to proceed with the work- If the maintenance expenses are the responsibility of the owner (Sheikh), issue a letter or email to the owner and their Facilities Management (FM) team, and follow up until approval is obtained from the owner, addressing the FM directly to initiate the work.Property Asset Management- Conduct site visits of the properties and units to assess their status, and prepare a report detailing any concerns or enhancements that need to be addressed.- Prepare a General Enhancement report for (FM) to request a quotation.- Address the Enhancement report to Management for approval, along with the quotation- Prepare a notification to inform the tenant of any general or emergency issues in the projects, as well as to address any violations noted in the (PM) or (FM) inspection report, and follow up to ensure compliance with the necessary repairs.- Process utility bills (KM, cooling, and gas) on a monthly basis for common areas and vacant units by preparing payment requests to Management/Finance, and follow up until the payments are cleared.- Coordinate with (FM) regarding Annual Maintenance Contracts (AMC) and suppliers to ensure the proper maintenance of projects.General Task- Assist tenants with their requirements and provide them with the necessary information- Provide support to the Admin and Customer Services Departments in addressing tenant issues.- Manage property key coordination with the Leasing Team for property viewings.- Assist the Leasing Team by providing property information, including documentation, facilities, fit-out procedures, and unit availability.- Prepare weekly reports for Management that cover take-over and hand-over activities, aging properties, held properties, and reports on any facing issues, challenges, and departmental requirements.Job Type: Full-timeApplication Question(s):<ul><li>How long is your notice period</li><li>What is your expected salary ( Full Package)</li></ul>Experience:<ul><li>property management: 5 years (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Baggage &amp; PLB Operations Planning Manager
</div></div><div><div>Ref #
</div><div>250000LK
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 18-Nov-2025</li></ul> 
</div></div></div></div></div><div><div><div><div><div>About the Role<ul><li>
Act as the Baggage Handling, PLB and BME Operations Subject Matter Expert (BHS SME) in all related projects including, but not limited to, the Airport Expansion Projects, infrastructure upgrade/modification projects, operations enhancement/optimization projects, special events and commercial projects, as well as asset/quality/environmental/safety/security/emergency/business continuity management systems projects.</li><li>
Ensuring appropriate technology, functionality, methodology, process, and user requirements are utilized in line with the business objectives, regulatory requirements and industry trends.</li><li>
Support the Manager BHS and PLB Operations in the development of forward planning of the operations and resources for the current and the next two seasons of the flight schedule.</li><li>
Support the Manager BHS and PLB Operations in the development of the operation and resource planning for special events such as FIFA 2022 event.</li><li>
Support the Manager BHS and PLB Operations in the development of the procurement and services contracts.</li><li>
Support the Manager BHS and PLB Operations in the development and monitoring of the department operations budgets and expenditures.</li><li>
Support the Manager BHS and PLB Operations in the development and execution of a scheme to monitor and control the service providers, suppliers, and O&amp;M contractor's service level delivery and resource deployment in compliance to the contractual requirement. As an expert in the Baggage Handling, the PLB, and the BME operations, ensure that CONOPS, SOP, BCP, training, and the resources and services required for the operations are available, accurate, up to date, and optimized to achieve business objectives including capacity, performance, availability, and operating cost.</li><li>
Keep close contact and coordinate with Flight Data Management and Resource Planning team to acquire the most updated flight schedule and passenger load forecast for the current and the next two seasons as soon as the information is available.</li><li>
Through personal visits and periodic meetings, keep in contact and coordinate with stakeholders such as Qatar Airways and AOC representative to gather intelligence and prediction on industry trend.</li><li>
Attend innovation workshops and project meetings to keep in contact and coordinate with other Matar departments including TOPS, IT, FM, and Commercial departments for projects, initiatives, and events information. Monitor local news, rule and regulations such as MOPH requirements, labour law, severe weather warning, school holidays, major Expo or sports events, public holidays, in order to do forward planning and anticipate any potential operational requirements.</li><li>
Supervise the Business Improvement Analyst and Scheduling operators to combine flight schedule data, passenger load forecast, industry trends information, projects, initiatives, and events information into demand forecast.</li><li>
Supervise the operations planning team to develop operations response plan to the demand forecast and special events.</li><li>
Develop and propose to the Airport Management the resource and service requirements needed to support the operations response plan.</li><li>
Supervise the Scheduling Operator to create and distribute appropriate shift roster in line with the resource requirement of the department.</li><li>
Identify and define operations process required to support the operations response plan.</li><li>
Support the implementation and control of the document control procedures in the Department.</li><li>
Compile, coordinate, review, approve, support, as well as develop baggage handling, PLB, and BME reference documents such as SOP, BCP, OWi, O&amp;M manuals, as build drawings, design drawings, functional design specification, operations concept, training materials, and etc. to ensure high level of standards meeting with the business objectives.</li><li>
Identify competencies and/or skill gaps of relevant stakeholders' s personnel, coordinate, develop, facilitate and conduct training related to BHS, PLB, and BME related facilities, systems, and services in order to ensure safety, security, efficiency, and high level of services for all stakeholders.</li><li>
Develop, review, and/or approve the documents required in the procurement process such as business case, feasibility study, TOR, SOW, technical specifications, BOO, project and delivery plan, evaluation criteria, QCC, RFI, proof of service delivery, etc.</li><li>
Develop, review, analyse, and manage the responses to contractors, suppliers, other airport department, and other stakeholders for any queries related to the BHS, PLB, and BME operations in general.</li><li>
Support the Manager BHS &amp; PLB Operations and the Operations Management team in the preparation of the weekly, monthly, quarterly, and annually management report.</li><li>
Support the Manager BHS &amp; PLB Operations in the evaluation and proofing of invoices from the contractors.</li><li>
Assisting the Manager BHS &amp; PLB Operations in managing the procurement and acceptance of any products or services.</li><li>
Identify and initiate continuous improvement projects to ensure long-term sustainability of the facilities, system, and services meeting with the business objectives.</li><li>
Perform other department duties related to his/her position as directed by the Head of the Department.</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader">Qualifications
</h3></div></div><div><div><div><div>About you<ul><li>
Bachelor's Degree or Equivalent with Minimum 6 years of job-related experience</li><li>
High discipline, Strong Leadership, Customer Oriented, Result Driven, Self-Motivated.</li><li>
Thorough knowledge of airport and airline operational methods and procedures. Thorough knowledge and understanding of Baggage Handling Systems and Services</li><li>
Thorough knowledge and understanding of PLB, GPU, and PCA Systems and Services</li><li>
Ability to develop operational process flow diagram.</li><li>
High proficiency in both written and spoken English with excellent capability in concept of operations and operation procedure writing.</li><li>
Strong communication and negotiation skills. Able to persuade and motivate others.</li><li>
Strong process-oriented, analytical, and creative problem-solving skills with a Win-Win attitude.</li><li>
Ability to conduct training and giving presentation in front of a large group of audience in English language.</li><li>
Strong project management skills; able to work on multiple concurrent projects with competing priorities.</li><li>
Ability to foster teamwork and work effectively in both formal and informal teams with members from multiple organizations.</li><li>
IT literate and has proficient knowledge in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, Visio, and Project.</li><li>
Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.</li></ul> 
</div></div><div></div><div><div> 
<div>About Qatar Airways Group
</div> 
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. 
 
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. 
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=250000LK</div></div></div></div></div></div></div></div>

Baggage & PLB Operations Planning Manager

Marakez

Department: Technical ServicesReporting To: Technical Services ManagerLocation: Doha, QatarEmployment Type: Full-timeRole Overview:We are looking for a highly capable Facility Manager to oversee the daily operations and strategic management of our facilities. The ideal candidate will ensure efficient maintenance, manage budgets, lead vendor coordination, enforce health and safety compliance, and drive sustainability initiatives. This role requires strong leadership, problem-solving skills, and the ability to manage both people and processes.Key Responsibilities:Oversee daily facility operations to ensure efficiency and performanceAllocate and supervise staff across multiple sitesProvide best practice training to facility staff as neededManage staff performance, including arranging cover and addressing conduct issuesSchedule and monitor maintenance and repair workDevelop and control facility budgets and monitor expenditureOptimize space utilization and operational layoutsCoordinate with external vendors for services such as elevators, firefighting systems, and ELV systemsEnsure full compliance with health, safety, and environmental standardsDesign and implement emergency response and disaster recovery plansPromote sustainability and energy efficiency practicesServe as the primary point of contact for facility-related concernsSupervise engineers, supervisors, and technicians, providing direction and supportMaintain accurate operational and compliance recordsPrepare monthly and ad hoc reports as requestedEscalate complex issues to the Technical Services Manager as necessaryNote: Responsibilities may be adjusted based on operational and project needs and are subject to periodic review.Candidate RequirementsEssential Qualifications and Experience:Bachelor&rsquo;s degree in engineering with substantial facility management experienceMinimum of five years of experience, including at least two years in the Gulf regionStrong knowledge of MEP and civil systems, as well as soft services like cleaning, waste management, landscaping, pest control, and securityPractical experience in health and safety regulations for buildings and infrastructureExcellent communication, leadership, and organizational skillsProficient in Microsoft Office applicationsDesirable:Knowledge of QHSE management systems and standardsUnderstanding of ISO 9001 and ISO 41001Certifications such as PMP, CFM, IFMA, or BIFMHow to Apply:Interested candidates are invited to send their CV to the following:Email: m.morshed@marakezfacilities.qaWhatsApp: +974 7775 7092Please mention &quot;Facility Manager Application&quot; in the subject line. Only shortlisted candidates will be contacted.Job Type: Full-time

Facility Manager

Explore 2616+ Support services manager in Doha this November. Find roles across top companies and apply now to boost your career.

2616 support services manager jobs IN Doha

Support Service Manager - Property Management

Soft Service Manager

Soft Service Manager

Soft Service Manager

Support Service Manager - Property Management

Baggage & PLB Operations Planning Manager

Facility Manager