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it support engineer

BRAIN

<div>IT Support Engineer &mdash; Part-Time MENA
About Brain Co.
Brain Co. is an applied AI startup co-founded by Jared Kushner and Elad Gil, backed by leading Silicon Valley builders including Patrick Collison and Andrej Karpathy. We build AI applications for governments, healthcare systems, and critical industries.<ul><li>
Automated construction permitting for a sovereign government 80% faster, unlocking $375M+ in value</li><li>
Optimized supply chains for a global energy company 30% lower cost, preventing $100M+ in losses</li><li>
Streamlined hospital patient care 40% better outcomes, 80% less admin work</li><li>
$55M Series A &middot; 70+ person team from Tesla, Google DeepMind, NVIDIA, and Databricks</li></ul>
The Role
As our part-time IT Support Engineer, you&rsquo;ll be the frontline of our IT operations &mdash; keeping a fast-growing team unblocked while supporting the corporate security programs that keep Brain Co. safe. You&rsquo;ll own help desk, onboarding, offboarding, and access requests, working closely with the Security &amp; IT team. There&rsquo;s room to grow into a full-time role as the team scales.
What You&rsquo;ll Work On
Help Desk &amp; Employee Support<ul><li>
First-line IT support for a 70+ person team &mdash; hardware, software, and account issues</li><li>
On-site and remote support across macOS and Windows</li><li>
Maintain runbooks and self-service resources to reduce repeat requests</li></ul>
Onboarding<ul><li>
Own Day 1 setup end-to-end: accounts, devices, and Okta provisioning</li><li>
Execute provisioning workflows and fulfill access requests per our access entitlement model</li><li>
Coordinate with HR and hiring managers on start dates and equipment needs</li></ul>
Offboarding<ul><li>
Run offboarding on last days: disable accounts, revoke access, recover equipment</li><li>
Keep offboarding logs accurate and audit-ready for SOC 2</li></ul>
Access Requests<ul><li>
Own the access request queue and fulfill approved requests within our 2-hour SLA</li><li>
Route Tier 2/3 requests to the right approvers and track to resolution</li></ul>
AV, Network &amp; MENA Offices<ul><li>
Support conference room AV across office locations &mdash; setup, troubleshooting, and keeping meetings running</li><li>
Help maintain office network infrastructure and troubleshoot connectivity issues</li><li>
Serve as the IT point-of-contact for our MENA offices &mdash; remote support, new hire setup, and hardware logistics</li></ul>
You Might Be a Great Fit If You&hellip;<ul><li>
Have 2+ years of IT support or helpdesk experience, ideally at a startup</li><li>
Are comfortable in Okta &mdash; provisioning, groups, and SSO troubleshooting</li><li>
Have run onboarding and offboarding workflows and understand the security stakes</li><li>
Are organized and dependable &mdash; you juggle open requests without dropping the ball</li><li>
Communicate clearly with non-technical employees</li><li>
Work independently and surface issues proactively</li></ul>
Bonus points for:<ul><li>
Google Workspace administration</li><li>
MDM experience (Jamf, Kandji)</li><li>
SOC 2 access control or IT audit exposure</li><li>
Basic scripting (Python, Bash)</li></ul>
Why Join Us<ul><li>
Real ownership from day one &mdash; you&rsquo;ll run IT operations, not just execute tickets</li><li>
Work at a company deploying AI to governments, hospitals, and critical industries</li><li>
Flexible part-time hours (~20 hrs/week) with potential to grow into a full-time role</li><li>
Competitive hourly compensation</li></ul></div>

IT Support Engineer, MENA

Mannai Corporation

<div><div><h4 class="jobSectionHeader">Role:</h4>

L1 &amp; L2 Support Engineer (ITS &amp; Tolling)
<h4 class="jobSectionHeader">Business Unit:</h4>

Mannai Technologies
<h4 class="jobSectionHeader">
Job Description:</h4>

The L1 &amp; L2 Support Engineer provides 24/7 operational and technical support for the OMNIA Traffic Management System and Tolling Back-Office Systems under Work Order RF004. This role ensures the continuous availability, performance, and integrity of critical ITS infrastructure and transaction flows in strict compliance with SLAs and project KPIs. Comprehensive vendor handover and application training will be provided upon onboarding.
<h4 class="jobSectionHeader">
Key Responsibilities</h4>
<ul>
<li>Infrastructure Monitoring: Provide 24/7 real-time monitoring of HCI/VxRail clusters (ESXi, vCenter, vMotion, vSAN), physical servers, Data Domain storage, RSE cabinets, CSC workstations, and laptops.
</li>
<li>Application &amp; Transaction Auditing: Validate core applications (SAP S/4HANA, CRM, Databases) and roadside subsystems (AVDC detection, VES/VAS cameras, gantries) to ensure end-to-end transaction integrity.
</li>
<li>Incident Management: Perform L1/L2 troubleshooting for system, application, and network faults. Escalate complex issues to L3/OEMs per established matrices.
</li>
<li>Shift Handover: Conduct formal, structured system handover/takeover processes during shift changes to ensure seamless transfer of operational tasks and open incidents.
</li>
<li>Change &amp; Asset Management: Execute controlled change requests (RFC submission, CAB review, UAT, rollback) and log all activities, faults, and maintenance data into EAMS (IBM Maximo) and CRMS.
</li>
<li>Compliance &amp; Safety: Strictly adhere to Permit-to-Work (PTW) protocols, Project Facilities Access Permit Procedures, and HSE/confidentiality standards.
</li>
</ul><h4 class="jobSectionHeader">Location:</h4>

Doha , Qatar
<h4 class="jobSectionHeader">Minimum Qualifications:</h4>
<ul>
<li>Education: Bachelor&rsquo;s degree in IT, Computer Engineering, Computer Science, or a related field.
</li>
<li>Experience: 3&ndash;5 years in L1/L2 IT/OT operations support, ideally within Intelligent Transportation Systems (ITS), tolling, or 24/7 mission-critical environments.
</li>
<li>Technical Skills: Hands-on experience with VMware technologies (vSphere, vCenter, vSAN, ESXi, VxRail). Familiarity with SAP S/4HANA, CRM, databases, and ITIL-based processes (Incident/Change management).
</li>
<li>Languages: Fluency in English (written/spoken) is required; Arabic is a plus.</li></ul></div></div>

L1 & L2 Support Engineer (ITS & Tolling)

Anotech

<div>
 
 
 Job Purpose:
 
 
 
 Participate in 24x7 operations support, including being part of an on-call rotation to promptly attend to incidents reported.
 
 
 
 
 
 
 Qualifications And Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Electronics &amp; communication / Telecommunications or computer science or Equivalent degree with relevant No of years and experience.
 </li>
 <li>
 Minimum 3-4 years of experience in IP Telephony / UC Platform / IP-CC / TP / conferencing.
 </li>
 <li>
 Understanding for Network Design / Call routing / PRI / BRI.
 </li>
 <li>
 Understanding for Telecom Environment &amp; Connectivity &amp; Call flows.
 </li>
 <li>
 Basic understanding for IP -Networking.
 </li>
 <li>
 Understanding for Design, Coding, call routing, and ICM script Implementation, Technologies of IPCC and IP &ndash;Telephony.
 </li>
 <li>
 Understanding for ICM Scripting &amp; Call manager
 </li>
 <li>
 Voice Gateway Configuration.
 </li>
 </ul>
 
 
 
 
 
 Skillset:
 
 
 <ul>
 <li>
 SQL Server
 </li>
 <li>
 CVP
 </li>
 <li>
 Quality Management and Call Recording in contact Center.
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 Team orientation
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Technology understanding capability
 </li>
 <li>
 Project and staff management
 </li>
 </ul>
 
 
</div>

IVR / HCS Operation Support Engineer

Ramaco Trading & Contracting

<ul><li>Bachelor Degree or Diploma in any Engineering course</li><li>Minimum of 5 years of working experience in a same field</li><li>To supervise and coordinate all maintenance works related to electro-mechanical, plumbing, carpentry and painting, cleaning and utility, building and ground maintenance and preventive maintenance.</li><li>Keep an updated record of the maintenance store inventory and follow up with the materials use and consumption and give back feedback to the Maintenance Engineer.</li><li>Act as liaison between the Maintenance Coordinator and labors from one side, and the tenants from the other side and make sure that the tenant requests are being properly channeled and transmitted to the labors.</li><li>Perform daily, weekly, monthly, bi-yearly and yearly inspections and tests.</li><li>Collect technical information from the performed inspections and tests, analyze it and fill out the correspondence form, then submit it to the Maintenance Engineer for audit and further action (if required).</li></ul>Job Types: Full-time, PermanentAbility to commute/relocate:<ul><li>Doha: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul>Work Location: In person

Maintenance Supervisor-Facilty Management

Worley

<div>About us
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.
Primary Roles and Responsibilities
<ul><li>Knows the project and discipline scope/cost/time requirements, assists the team to meet expectations, and coordinates with other disciplines to ensure project success.
</li><li>Implements innovative solutions, technology advances, and methods to effectively deal with working out of sequence.
</li><li>Supports Lead Engineer in monitoring quality activities, drives and participates in squad checking, recommends improvements, and takes action where required.
</li><li>Assist Project Team in project documentation such as proposals, estimates, budgets and schedules
</li><li>Knows the project and discipline scope/cost/time requirements, assists the team to meet expectations, and coordinates with other disciplines to ensure project success.
</li><li>Implements innovative solutions, technology advances, and methods to effectively deal with working out of sequence.
</li><li>Supports Lead Engineer in monitoring quality activities, drives and participates in squad checking, recommends improvements, and takes action where required.
</li><li>Assist Project Team in project documentation such as proposals, estimates, budgets and schedules
</li><li>Creates final documentation incorporating all relevant information and pursues customer approval.
</li><li>Reviews documentation to assist others and reviews/authorizes work done by direct reports.
</li><li>Evaluate new technology advancements against existing design standards and revise where applicable.
</li><li>Identify and review new technology development which could be applicable in providing more cost effective facilities.
</li></ul>Quality Assurance
<ul><li>Responsible for working within the provisions and guidelines of the Quality Assurance systems.
</li></ul>Safety
<ul><li>Responsible for personal safety safe working practices. Understand and follow OH&amp;S procedures
</li>Promoting health, safety and environmental awareness. 
<li>
</li></ul><div></div>Education &ndash; Qualifications, Accreditation, Training:
<ul><li>Full-Time Bachelor&rsquo;s Degree in Instrumentation/Electronics Engineering from an accredited university
</li><li>MME (Ministry of Municipality and Environment) engineering accreditation is a mandatory requirement. Candidates not holding this accreditation must be willing to achieve this within the probationary period.
</li><li>Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage.
</li></ul>Industry Specific Skills:
<ul><li>Vast experience Instrumentation &amp; Control engineering experience in oil and gas for offshore projects
</li><li>Good knowledge of discipline design/engineering with sufficient experience in different discipline areas.
</li></ul>IT Skills:
<ul><li>Experience in Smart Plant / SPI.
</li><li>Experienced in Instrument sizing calculation software including control valve sizing, Orifice sizing, voltage drop calculations,
</li><li>Instrument air consumption calculations for pneumatic instruments, power consumption and heat dissipation calculation
</li></ul>HSE Capability:
<ul><li>Maintain HSE focus with the team to ensure OHSE requirements.
</li><li>Demonstrate behaviour and business practices commensurate with a culture of world&rsquo;s best health, safety and environmental performance.Demonstrate a visible and active commitment to:
<ul><li>Personal well-being;
</li><li>Healthy and safe workplaces and activities; and
</li><li>Continuously improve Worley health, safety and environmental performance.
</li></ul></li><li>Identify and report work hazards and incidents.
</li></ul>Moving forward together
We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.
And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.
<div>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</div></div>

Senior Instrumentation Engineer

Saipem

<div>
 
 Join Saipem and engineer a sustainable future.
 
 
 
 We are a global leader in engineering and construction for the energy and infrastructure sectors, delivering complex onshore and offshore projects worldwide. Driven by technological innovation as &ldquo;One Company&rdquo;, our
 
 30,000 people
 
 from over
 
 130 nationalities
 
 in more than 50 countries work every day to enable the energy transition toward Net Zero.
 
 At Saipem, your expertise helps shape the future globally for environmental sustainability.
 
 
 
 
 Purpose Of The Position
 
 
 
 As
 
 Package Manager
 
 you will respond to the
 
 Project Director/Technical Manager
 
 and be part of the
 
 Project Management/Engineering
 
 within
 
 project execution/packages scope.
 
 You will lead and manage package engineering activities, coordinating multidisciplinary teams and ensuring delivery within budget, schedule, and quality standards.
 
 
 
 How can you support us? Here below your responsibilities:
 
 
 
 <ul>
 <li>
 Lead and coordinate package engineering activities ensuring compliance with project requirements, timelines, and quality standards
 </li>
 <li>
 Manage multidisciplinary teams, define roles, delegate tasks, and support team development
 </li>
 <li>
 Oversee engineering planning, progress monitoring, and reporting, ensuring alignment with project milestones
 </li>
 <li>
 Coordinate with procurement, vendors, and subcontractors, including technical bid evaluations and vendor follow-up
 </li>
 <li>
 Ensure compliance with HSE, QA/QC standards, and international engineering codes and regulations
 </li>
 <li>
 Support bidding and tendering activities, including cost estimation, technical documentation, and proposal preparation
 </li>
 <li>
 Manage interfaces across disciplines, ensuring proper information flow and technical integration
 </li>
 <li>
 Contribute to continuous improvement and knowledge capitalization, enhancing engineering methodologies and best practices
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s or Master&rsquo;s degree in Mechanical, Chemical, or related Engineering discipline
 
 
 
 Experience
 
 
 
 Minimum
 
 8&ndash;12 years
 
 of experience in engineering roles, with proven experience as
 
 Package Engineer / Package Manager
 
 within
 
 oil &amp; gas, energy, or EPC projects
 
 
 
 
 Languages
 
 
 
 <ul>
 <li>
 Fluent in English (mandatory)
 </li>
 <li>
 Additional languages (Italian, French, Arabic) are a plus
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Strong knowledge of package engineering design, workflows, and project lifecycle (conceptual to commissioning)
 </li>
 <li>
 Experience with engineering manhour estimation, cost control, and budgeting
 </li>
 <li>
 Expertise in vendor management, technical bid evaluation, and procurement processes
 </li>
 <li>
 Knowledge of international engineering standards, codes, and HSE requirements
 </li>
 <li>
 Ability to manage subcontractors, interfaces, and multidisciplinary coordination
 
 
 </li>
 </ul>
 
 IT Skills
 
 
 
 <ul>
 <li>
 Proficiency in Microsoft Office tools
 </li>
 <li>
 Familiarity with engineering software tools and document management systems
 </li>
 <li>
 Experience with ERP systems (e.g., SAP) is an advantage
 
 
 </li>
 </ul>
 
 What else should you know?
 
 
 
 You will have the opportunity to
 
 travel internationally
 
 and support projects across
 
 EMEA and offshore/onshore locations
 
 , depending on project requirements.
 
 
 
 What We Can Offer To You
 
 
 
 <ul>
 <li>
 Permanent Contract &ndash; Project-based position
 </li>
 <li>
 Corporate Benefits: We offer a comprehensive benefits package
 </li>
 <li>
 Working Hours: 45 hours (9 hours x 5 days)
 </li>
 <ul>
 <li>
 As Technical Clerk under Offshore Operations you must be available 24/7
 </li>
 </ul>
 <li>
 Our One Saipem Way soft skills model leverages on skills development, career growth, opportunities to innovate through complex challenges by promoting communication and collaboration to achieve common goals.
 </li>
 <li>
 Location: Doha, Qatar
 
 </li>
 </ul>
 Your opinion helps us grow every day! We would greatly appreciate it if you could share your opinion by completing this short, anonymous
 
 survey
 
 . https://forms.office.com/e/3sCe293xsf
 
 
 
 Additional Information
 
 
 
 
 We support your development!
 
 Do you feel you might not fit this role perfectly? If you think you can contribute to our business development in the future, don&rsquo;t hesitate to apply anyway through our spontaneous application form!
 
 
 
 We embrace diversity!
 
 At Saipem, we believe that innovation thrives through diversity. Our culture is built on mutual respect, collaboration, inclusion and the belief that our differences drive our progress.
 
 
 
 Safety and Sustainability matter to us!
 
 Operating in difficult and at times extreme situations, the focus is always on the health and safety of people and the preservation of the natural ecosystem.
 
 
 
 Find out more in our career page
 
 
 here
 
 
 and our Instagram profile
 
 
 here
 
 
 .
 
 
 
 
 One
 
 vision,
 
 many
 
 paths,
 
 limitless
 
 possibilities.
 
 
 PRIVACY POLICY
 
 
 In accordance with the Qatar's Personal Data Privacy Protection Law (PDPPL) enacted as Law No. 13 of 2016 (&ldquo;GDPR&rdquo;). All interested candidates (L. 903/03) are invited to consult the privacy policy (art 13, 14, D.Lgs 196/03 and art 13 GDPR 679/16)
 
 
</div>

Package Manager

<div>At ABB, we help industries run leaner and cleaner&mdash;and every person here makes that happen. You&rsquo;ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Project Manager
__
Your role and responsibilities
 
 
In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance. 
 
The work model for the role is: Onsite 
 
This role is contributing to the PAEN-Qatar. Main stakeholders are PAEN. 
 
You will be mainly accountable for:<ul><li>
Performing complex field service tasks, identifies technical problems, and makes analysis through remote or on-site activity in service categories and products for which they are certified to perform.</li><li>
Planing and preparing site work for larger project team and manages related subcontractors at site.</li><li>
Contributing to customer satisfaction by planning and executing service work as per customer order and expectations.</li><li>
Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations.</li><li>
Taking actions to identify new service business opportunities for ABB, in close cooperation with customer and other ABB teams.</li><li>
Coaching technicians and engineers and supervising complex site activities.</li></ul> 
Our team dynamics
 
You will join a Dynamic, Talented and High Performing team, where you will be able to thrive. 
Qualifications<ul><li>
Graduate Engineer in instrumentation, Electrical or Equivalent Engineering degree.</li><li>
Must have minimum 8 years of experience of at least 5 years as customer support / project / service engineer of System 800xA based safety systems preferably in Oil &amp; Gas / Power &amp; Water industry.</li><li>
Good hands-on experience in system 800xA based integrated control and safety system (both hardware and software) is a Must-have with AC800MHI library-based application development &ndash; project &amp; commissioning</li><li>
Knowledge of FSMS (functional safety management system) is a Must-have for this role and valid Functional Safety certifications preferred such as TUV FS engineer, ABB certifications etc.</li><li>
Knowledge of Functional safety technical standards IEC61511, IEC61508 and corresponding system engineering practice experience.</li><li>
Hands on Experience in Industrial networking, network switch configuration</li><li>
Hands on experience in Cyber security for 800xA based systems</li><li>
Be an analytical thinker, self-starter, resilient and highly adaptable- in line with ABB&rsquo;s latest advance service &amp; digital portfolio</li><li>
Hands on Experience in industrial communication protocols like Modbus- RTU &amp; TCP, OPC, etc.</li></ul>
What's in it for you? 
 
We want you to bring your full self to work&mdash;your ideas, your energy, your ambition. You&rsquo;ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. 
 
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. 
 
Run What Runs the World. 
 
#ABBCareers 
 
#RunwithABB 
 
#Runwhatrunstheworld 
 
More About Us 
ABB&rsquo;s Energy Industries division is enabling safe, smart, and sustainable projects and operations for businesses across the oil, gas, chemicals, power generation, life sciences and water sectors. Driving integrated solutions that automate, digitalize, and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector. Our technologies and solutions are designed to create value, improving operational efficiency and productivity, enhancing safety and minimizing risk. We support the development of new and renewable energy models - enabling energy efficient and low carbon operations across traditional industries.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.</div>

Senior Field Service Engineer - System 800xA Safety

Explore 221+ It support engineer in Doha this June. Find roles across top companies and apply now to boost your career.