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it support engineer

ECCO Gulf Majorel Qatar

<div>IT Helpdesk Support Engineer

Job Summary

We are seeking an experienced Helpdesk Support Professional to provide both functional

assistance and technical support to end users. The successful candidate will be

responsible for supporting Microsoft Windows and client software, administering and

managing endpoints on-site and remotely, and maintaining user accounts, including

creation, activation, and deactivation. Additional responsibilities include operating the

ManageEngine suite for ServiceDesk ticketing and Endpoint Management, supporting the

Attendance System and Telephony, as well as handling various server and network-related

tasks. This individual will serve as the primary point of contact for providing both technical

and functional assistance to users on deployed applications, following established

procedures and training guidelines. A solid understanding of Microsoft Azure and the

Dynamics Platform is required.

Key Responsibilities
<ul><li>Serving as the first point of contact for customers seeking technical assistance over</li></ul>

the phone or email.
<ul><li>support users on a functional level, by offering guidance on how to use systems and</li></ul>

equipment.
<ul><li>Performing remote troubleshooting through diagnostic techniques and pertinent</li></ul>

questions.
<ul><li>Performing on-site installations and support.</li></ul>
<ul><li>Install and configure Windows and other desktop software.</li></ul>
<ul><li>Configure and manage connectivity and storage</li></ul>
<ul><li>Maintain Windows</li></ul>
<ul><li>Protect devices and data</li></ul>
<ul><li>Deploy Windows client</li></ul>
<ul><li>Manage identity and access by creating and maintaining AD users.</li></ul>
<ul><li>Manage compliance policies and configuration profiles</li></ul>
<ul><li>Manage, maintain, and protect devices</li></ul>
<ul><li>Manage apps</li></ul>
<ul><li>Install and maintain desktop technologies (Desktops, Laptops, Phones, Monitors,</li></ul>

Printers, etc.)
<ul><li>Rollout patches.</li></ul>
<ul><li>Assist in person or remotely in the resolution of support issues among company sites</li></ul>

to ensure timely distribution of knowledge and positive impact on user satisfaction
<ul><li>Maintain printing systems and assist with network printer system maintenance</li></ul>

C1-Internal
<ul><li>Maintain backup system and processes.</li></ul>
<ul><li>Research, resolve, and respond to questions received via telephone calls, e-mail,</li></ul>

walk-ups, open submitted tickets and callbacks in a timely manner, in accordance

with current procedures
<ul><li>Acquire and maintain current knowledge of relevant product offerings and support</li></ul>

policies in order to provide technically accurate solutions to customers
<ul><li>Maintains records of daily communication transactions, problems, remedial actions</li></ul>

taken, and installation activities by creating and updating the required tickets.
<ul><li>Work effectively and professionally with other team members, learns from and</li></ul>

shares knowledge with others.
<ul><li>Escalate irresolvable issues to Engineers, advanced support or vendor support.</li></ul>
<ul><li>Identify and resolve problems of basic scope using proper tools and techniques</li></ul>
<ul><li>Offers suggestions for process improvements in the helpdesk area.</li></ul>
<ul><li>Applies basic standards and procedures to accomplish tasks including learning how</li></ul>

to use and apply applicable technologies.
<ul><li>Manage and Operate the ManageEngine Suite ServiceDesk Plus and EndPoint Central</li></ul>
<ul><li>Has helpful customer service-oriented personality and enjoys interacting with and</li></ul>

helping others.
<ul><li></li></ul>

Required Skills and Qualifications
<ul><li>Bachelor&rsquo;s degree in Computer Science, or a related field</li></ul>
<ul><li>Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure</li></ul>
<ul><li>Minimum 2 year of hands-on experience Microsoft Client and server platforms as a</li></ul>

helpdesk technician
<ul><li>Effective communication skills in both written and verbal forms</li></ul>
<ul><li>Mandatory: Fluent Arabic &amp; English speaker</li></ul></div>

IT Helpdesk Support Engineer - (6 Months Contract)

ECCO Gulf WLL

<div>
 IT Helpdesk Support Engineer
 
 
 
 Job Summary
 
 
 
 We are seeking an experienced Helpdesk Support Professional to provide both functional
 
 
 assistance and technical support to end users. The successful candidate will be
 
 
 responsible for supporting Microsoft Windows and client software, administering and
 
 
 managing endpoints on-site and remotely, and maintaining user accounts, including
 
 
 
 Creation, Activation, And Deactivation. Additional Responsibilities Include Operating The
 
 
 
 ManageEngine suite for ServiceDesk ticketing and Endpoint Management, supporting the
 
 
 Attendance System and Telephony, as well as handling various server and network-related
 
 
 tasks. This individual will serve as the primary point of contact for providing both technical
 
 
 and functional assistance to users on deployed applications, following established
 
 
 procedures and training guidelines. A solid understanding of Microsoft Azure and the
 
 
 Dynamics Platform is required.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serving as the first point of contact for customers seeking technical assistance over
 
 
 </li>
 </ul>
 the phone or email.
 
 
 <ul>
 <li>
 support users on a functional level, by offering guidance on how to use systems and
 
 
 </li>
 </ul>
 equipment.
 
 
 <ul>
 <li>
 Performing remote troubleshooting through diagnostic techniques and pertinent
 
 
 </li>
 </ul>
 questions.
 
 
 <ul>
 <li>
 Performing on-site installations and support.
 </li>
 <li>
 Install and configure Windows and other desktop software.
 </li>
 <li>
 Configure and manage connectivity and storage
 </li>
 <li>
 Maintain Windows
 </li>
 <li>
 Protect devices and data
 </li>
 <li>
 Deploy Windows client
 </li>
 <li>
 Manage identity and access by creating and maintaining AD users.
 </li>
 <li>
 Manage compliance policies and configuration profiles
 </li>
 <li>
 Manage, maintain, and protect devices
 </li>
 <li>
 Manage apps
 </li>
 <li>
 Install and maintain desktop technologies (Desktops, Laptops, Phones, Monitors,
 
 
 </li>
 </ul>
 Printers, etc.)
 
 
 <ul>
 <li>
 Rollout patches.
 </li>
 <li>
 Assist in person or remotely in the resolution of support issues among company sites
 
 
 </li>
 </ul>
 to ensure timely distribution of knowledge and positive impact on user satisfaction
 
 
 <ul>
 <li>
 Maintain printing systems and assist with network printer system maintenance
 
 
 </li>
 </ul>
 C1-Internal
 
 
 <ul>
 <li>
 Maintain backup system and processes.
 </li>
 <li>
 Research, resolve, and respond to questions received via telephone calls, e-mail,
 
 
 </li>
 </ul>
 walk-ups, open submitted tickets and callbacks in a timely manner, in accordance
 
 
 with current procedures
 
 
 <ul>
 <li>
 Acquire and maintain current knowledge of relevant product offerings and support
 
 
 </li>
 </ul>
 policies in order to provide technically accurate solutions to customers
 
 
 <ul>
 <li>
 Maintains records of daily communication transactions, problems, remedial actions
 
 
 </li>
 </ul>
 taken, and installation activities by creating and updating the required tickets.
 
 
 <ul>
 <li>
 Work effectively and professionally with other team members, learns from and
 
 
 </li>
 </ul>
 shares knowledge with others.
 
 
 <ul>
 <li>
 Escalate irresolvable issues to Engineers, advanced support or vendor support.
 </li>
 <li>
 Identify and resolve problems of basic scope using proper tools and techniques
 </li>
 <li>
 Offers suggestions for process improvements in the helpdesk area.
 </li>
 <li>
 Applies basic standards and procedures to accomplish tasks including learning how
 
 
 </li>
 </ul>
 to use and apply applicable technologies.
 
 
 <ul>
 <li>
 Manage and Operate the ManageEngine Suite ServiceDesk Plus and EndPoint Central
 </li>
 <li>
 Has helpful customer service-oriented personality and enjoys interacting with and
 
 
 </li>
 </ul>
 helping others.
 
 
 
 Required Skills And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, or a related field
 </li>
 <li>
 Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
 </li>
 <li>
 Minimum 2 year of hands-on experience Microsoft Client and server platforms as a
 
 
 </li>
 </ul>
 helpdesk technician
 
 
 <ul>
 <li>
 Effective communication skills in both written and verbal forms
 </li>
 <li>
 Mandatory: Fluent Arabic &amp; English speaker
 </li>
 </ul>
</div>

NEW STATE FACILITY MANAGEMENT

Job Overview: We are looking for a skilled IT Engineer to join our IT team. The ideal candidate will be responsible for managing and supporting our IT infrastructure, ensuring smooth operations, and providing technical support to staff.Key Responsibilities:<ul><li>Install, configure, and maintain computer systems, servers, and networks.</li><li>Monitor, troubleshoot, and resolve hardware, software, and network issues.</li><li>Manage user accounts, email systems, and IT access rights.</li><li>Implement and maintain data security and backup solutions.</li><li>Provide technical support and guidance to employees.</li><li>Assist with IT projects, upgrades, and new technology implementations.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or a related field.</li><li>Proven experience in IT support, system administration, or network management.</li><li>Strong knowledge of Windows/Linux systems, networking, and security.</li><li>Familiarity with cloud services (Microsoft 365, Azure, AWS is a plus).</li><li>Excellent troubleshooting and problem-solving skills.</li><li>Good communication and teamwork abilities.</li></ul>How to Apply: Send your CV and cover letter to cvforjobs7070@gmail.com with the subject line &ldquo;IT Engineer ApplicationJob Types: Full-time, PermanentPay: QAR10.00 - QAR100.00 per month

IT Engineer

Sygmetiv Business Solutions

About the RoleWe are hiring a Desktop Engineer &ndash; Operation and Maintenance (M/F) to support the day-to-day IT operations and maintenance of desktop systems. The role involves providing end-user support, ensuring system reliability, and maintaining compliance with IT security standards. You will be responsible for diagnosing issues, performing upgrades, and keeping IT infrastructure running efficiently.Key Responsibilities<ul><li>Install, configure, and maintain desktop hardware, software, and peripherals.</li><li>Provide operational support and troubleshooting for Windows systems and enterprise applications.</li><li>Perform preventive maintenance and system upgrades.</li><li>Diagnose and resolve hardware, software, and connectivity issues.</li><li>Ensure compliance with IT security and operational policies.</li><li>Manage incident tickets, document solutions, and maintain asset records.</li><li>Coordinate with IT teams for escalated issues, upgrades, and deployments.</li><li>Provide user training and support to enhance productivity.</li></ul>Qualifications &amp; ExperienceEssential:<ul><li>Bachelor&rsquo;s Degree or Diploma in Computer Science, IT, or a related field.</li><li>Minimum 3 years&rsquo; experience in IT operations, desktop engineering, or technical support.</li><li>Strong knowledge of Windows operating systems and desktop environments.</li><li>Hands-on experience with system imaging, updates, and endpoint security tools.</li><li>Good understanding of networking basics (TCP/IP, DNS, DHCP).</li><li>Excellent communication skills in English (verbal &amp; written).</li></ul>Desirable:<ul><li>Certifications such as Microsoft MCSA, CompTIA A+, or ITIL.</li><li>Experience with Active Directory, group policies, and user account management.</li><li>Exposure to enterprise IT service management tools (ticketing systems, monitoring tools).</li></ul>Key Skills &amp; Competencies<ul><li>Strong customer service orientation.</li><li>Ability to troubleshoot and resolve issues independently.</li><li>Organizational and time-management skills.</li><li>Self-motivated, with initiative and a problem-solving mindset.</li><li>Team player with adaptability in fast-paced environments.</li></ul>Job Type: Full-timeExperience:<ul><li>Desktop Engineer &ndash; Operation and Maintenance: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Desktop Engineer – Operation and Maintenance (M/F)

We&rsquo;re looking for a Desktop Engineer to support, troubleshoot, and optimize our IT environment.What You&rsquo;ll Do:<ul><li>Install, configure, and maintain desktops, laptops, and peripherals</li><li>Troubleshoot hardware, software, and network issues</li><li>Ensure smooth software deployment and updates</li><li>Provide top-notch technical support to end-users</li></ul>What We&rsquo;re Looking For:<ul><li>Strong knowledge of Windows &amp; Mac OS</li><li>Experience with Active Directory, VPNs, and endpoint management</li><li>Problem-solving skills &amp; a proactive mindset</li><li>CompTIA A+ or Microsoft certifications are a plus</li></ul>Why Join Us:<ul><li>Collaborative and innovative work environment</li><li>Opportunities for growth and learning</li><li>Be part of a team that values your expertise</li></ul>Interested Candidates can Send their CVs to Email cvforjobs7070@gmail.com and help us keep our tech running at full speed!Job Types: Full-time, PermanentPay: QAR10.00 - QAR100.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>

Desktop Engineer

Al Jazeera Manpower

Role Summary: Provides IT support and solutions for offshore operations, ensuring reliable communication, data management, and system integrity.Key Responsibilities:<ul><li>Manage offshore IT infrastructure and networks.</li><li>Provide technical support for hardware, software, and communication systems.</li><li>Ensure cybersecurity and data protection compliance.</li><li>Coordinate with onshore IT teams for system updates and troubleshooting.</li></ul>Requirements:<ul><li>Minimum 10 years of IT experience, preferably in offshore or remote environments.</li><li>Expertise in network management, system administration, and cybersecurity.</li><li>Strong problem-solving and communication skills.</li></ul>Job Type: Full-timeApplication Deadline: 31/08/2025

Information Technology Specialist

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We&rsquo;ve got what you&rsquo;re looking for.
Job Description:
Associate Highway Design Engineer
Qatar
Parsons is looking for an amazingly talented Associate Highway Design Engineer to join our team! In this role you will get to work on projects that change the fabric of our community.
What You&rsquo;ll Be Doing
The Associate Highway Design Engineer will provide support to project design civil engineering services such as preparation of project study reports, project reports, geometric approval drawings, plans, specifications and estimates.
<ul><li>Design horizontal and vertical roadway alignments and super elevation diagrams.
</li><li>Perform quantity calculations project estimates.
</li><li>Managing Associate Engineers in completing project deliverables.
</li><li>Develop details to construction, detour, signing &amp; marking.
</li><li>Coordinate with project team and interdisciplinary technical personnel.
</li><li>Assists the senior staff in completing the project deliverables.
</li><li>Provide support for other engineering activities as required.
</li><li>Provides input and technical guidance to CAD Designer/Drafters, Designers and lower-level Engineers working on the same project.
</li><li>Performs other responsibilities associated with this position as may be appropriate.
</li></ul>What Required Skills You&rsquo;ll Bring
<ul><li>Degree in Civil Engineering from an accredited university and minimum of 1+ years of relevant experience in the field of highway and roadway design using Autodesk Civil3D, Microstation and GeoPak design software. Fresh graduates are also open to apply.
</li><li>A thorough working knowledge of AASHTO design guidelines is required.
</li><li>Roadway &amp; Highway design experience in Qatar projects.
</li><li>Geometric alignments design
</li><li>Must be MME certified or eligible.
</li><li>Must be fluent in English, both written and verbal and have experience in composing correspondence related to his responsibilities.
</li></ul>What Desired Skills You&rsquo;ll Bring
<ul><li>The Engineer at this level is proficient in the utilization of standard engineering theories and practices and Company procedure. Some assignments involve CAE(computer aided engineering)/CAD(computer aided design) applications.
</li></ul>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</div>

Associate Highway Design Engineer

Explore 1482+ It support engineer in Doha this September. Find roles across top companies and apply now to boost your career.

1482 it support engineer jobs IN Doha

IT Helpdesk Support Engineer - (6 Months Contract)

IT Helpdesk Support Engineer - (6 Months Contract)

IT Engineer

Desktop Engineer – Operation and Maintenance (M/F)

Desktop Engineer

Information Technology Specialist

Associate Highway Design Engineer