sales engineer

project engineer

site engineer

technical sales engineer

customer success engineer

it support engineer

<div>
 
 
 Overview:
 
 
 
 The primary functions of an AFE is to manage the spares movement inbound and outbound the warehouse, resolution of minor incidents that are raised by our customers and assisting on parts deliveries to Field Engineers &amp; Service Partner Engineers onsite. Incidents and changes can be related to Servers, tape libraries/drives, storage devices, printers, and various other pieces of equipment.
 
 
 
 Primary Workflow:
 
 
 <ul>
 <li>
 Spares management inbound and outbound the warehouse
 </li>
 <li>
 Handle quarterly stock take in Local Warehouse &amp; Service Partner Warehouses
 </li>
 <li>
 Onsite minor break-fix hardware maintenance (Hot swap hard disk replacement, cable reseat, etc)
 </li>
 <li>
 Conduct onsite physical &amp; logical audits for proactive sparing.
 </li>
 <li>
 Perform quarterly onsite preventive maintenance per assigned customer.
 </li>
 <li>
 Handle spare parts deliveries to FE, SeP &amp; client.
 </li>
 <li>
 Issuance of IMR&rsquo;s, POR&rsquo;s
 </li>
 <li>
 Assist VCA&rsquo;s &amp; BDA&rsquo;s for investigating missing parts from stock counting.
 </li>
 <li>
 Customer communication
 </li>
 <li>
 Updating TRT internal procedures
 </li>
 <li>
 Learning additional technical and non-technical skills.
 </li>
 <li>
 Sourcing Local Service Partners
 </li>
 <li>
 Sourcing Local Logistic Partner / Supplier
 </li>
 </ul>
 
 
 
 
 
 Required Deliverables:
 
 
 <ul>
 <li>
 Ensure above 95% accuracy between NetSuite inventory database and actual TRT &amp; SeP warehouse spares.
 </li>
 <li>
 Ensure all supported incidents or tickets are resolved within SLAs.
 </li>
 <li>
 Ensure all customer communication is prompt, professional and reliable.
 </li>
 <li>
 Ensure all commitments made to customers are met or re-scheduled with the customer&rsquo;s knowledge and approval.
 </li>
 <li>
 Continuously learn additional technical and non-technical skills
 </li>
 <li>
 Escalate calls through the correct channels promptly.
 </li>
 <li>
 24 x 7 Support Structure
 </li>
 <li>
 Comply fully with company policy to always protect the interests of TRT.
 </li>
 <li>
 Ensure local SeP is available for onsite requirements.
 </li>
 <li>
 Working with VCA team for local parts sourcing
 </li>
 </ul>
 
 
 Accountabilities:
 
 
 <ul>
 <li>
 Local ticket management/status monitoring and make sure they are resolved within SLAs.
 </li>
 <li>
 Warehouse inventory movement monitoring
 </li>
 <li>
 Ensure warehouse parts labelling &amp; binning is compliant with TRT global standard
 </li>
 <li>
 Ensure procedures are properly followed when onsite
 </li>
 <li>
 Ensure on time support for spare parts
 </li>
 </ul>
 
 
 Disaster Recovery:
 
 
 <ul>
 <li>
 Coordination within FE / SeP team for urgent part requirement onsite
 </li>
 <li>
 Handle coordination &amp; keep good working relationships with logistics and service partners.
 </li>
 <li>
 Coordination with known local vendors for urgent logistics sparing.
 </li>
 <li>
 Coordination with VCA, BDA &amp; GSD division for parts needed for a call.
 </li>
 <li>
 Coordination with VCA, BDA &amp; GSD division for inventory movement
 </li>
 <li>
 Appropriate escalation to Shift leader or Field Services Team Leader when necessary.
 </li>
 </ul>
 
 
 
 
 
 Service Call Updates:
 
 
 <ul>
 <li>
 Ensure timely updating to GSD &amp; FE for calls requiring additional parts on-site.
 </li>
 <li>
 Ensure that all onsite service calls under your responsibility are updated to the GSD Team within the agreed Service Level of the client contract.
 </li>
 </ul>
 
 
 OH&amp;S Work Environment:
 
 
 <ul>
 <li>
 Ensure that the warehouse or technical work areas remain clean and always organized.
 </li>
 <li>
 Ensure that you adhere to ESD procedures.
 </li>
 <li>
 Ensure that you adhere to all OHS requirements, including for lifting, cabling, rack mounting, and equipment in rooms that do not obstruct walkways.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Candidates must possess a college degree. Training and Certification would be an advantage.
 </li>
 </ul>
 
 &middot; Certification on Various Networking platforms
 
 
 &middot; Strong understanding of Networking fundamentals
 
 
 &middot; Cisco and Juniper Certification preferred.
 
 
 &middot; Solaris &ndash; Oracle Certified Professional
 
 
 &middot; VMWare &ndash; VMWare Certified Professional
 
 
 &middot; TSM - IBM Certified Deployment Professional
 
 
 
 
 <ul>
 <li>
 Preferably have 7 years up of experience in IT spare parts control &amp; warehouse maintenance
 </li>
 </ul>
 
 Willing to be assigned in TRT office location, and to travel to TRT offices globally on as needed basis.
 
</div>

IT Field Support Engineer

Sapphire Plaza Hotel

Job Title: IT SUPPORTLocation: Doha, QatarJob Type: Full-timeJob Description:We are looking for a reliable and proactive IT Support Specialist to join our team.The ideal candidate will be responsible for providing technical assistance to employees, troubleshooting hardware and software issues, and ensuring that our IT systems run smoothly on a daily basis.Key Responsibilities:<ul><li>Provide technical support for desktops, laptops, printers, and other IT equipment</li><li>Troubleshoot hardware, software, and network-related issues</li><li>Install, configure, and maintain computer systems and applications</li><li>Assist employees with IT-related concerns and system access</li><li>Maintain IT inventory and ensure proper documentation of support activities</li><li>Coordinate with external vendors when necessary</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>Minimum 1&ndash;2 years of experience in IT support or helpdesk role</li><li>Basic knowledge of networking, operating systems, and troubleshooting</li><li>Good problem-solving skills and attention to detail</li><li>Ability to work independently and handle multiple tasks</li></ul>Preferred Qualifications:<ul><li>Familiarity with Microsoft Windows environment and basic networking</li><li>Strong communication and customer service skills.</li></ul>Job Type: Full-timePay: From QAR3,000.00 per month

IT Support

Compass Management Consulting

Provide first-level technical support to all branches (on-site and remote).Troubleshoot hardware, software, and network issues in a timely manner.Support POS systems, printers, kitchen display systems, tablets, and back-office systems.Escalate complex technical issues to the IT Manager when necessary.Assist in installation, configuration, and maintenance of POS systems across all outlets.Ensure proper daily synchronization of sales data between branches and head office.Support end-of-day closing processes and resolve system discrepancies.Coordinate with POS vendors for system updates and technical support.Assist in maintaining network infrastructure including routers, switches, Wi-Fi access points, and firewalls.Monitor internet connectivity and ensure minimal downtime.Support new branch IT setup including system installation and testing.Install, configure, and maintain desktops, laptops, POS terminals, printers, CCTV systems, and other IT equipment.Maintain IT inventory records including asset tracking and equipment lifecycle management.Assist in procurement and replacement of IT equipment when required.Support implementation of data backup procedures and recovery systems.Assist in maintaining cybersecurity measures and antivirus protection.Ensure compliance with company IT policies and security standards.Monitor system performance and report irregularities to the IT Manager.Maintain logs of IT issues, resolutions, and maintenance activities.Prepare basic IT performance reports when required.Coordinate with external IT vendors and service providers in Qatar.Conduct regular branch visits for preventive maintenance and system audits.Train branch staff on proper use of POS and IT systems.Job Type: Full-timePay: From QAR4,000.00 per monthApplication Question(s):<ul><li>Do you have NOC</li><li>Are you ready to join within 15 days</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT felid : 4 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>Qatari driving licenses (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Assistant IT Administrator

Anotech

<div>
 
 
 Qualifications and Experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 Relevant experience in technical support, IT operations, or solution support, preferably within government environments or large-scale digital platforms.
 </li>
 <li>
 Hands-on experience in supporting enterprise applications, cloud services, and integrated platform solutions, with a focus on reliability and user satisfaction.
 </li>
 <li>
 Familiarity with network, software, and database troubleshooting, including the ability to diagnose and resolve technical issues across multiple systems and layers.
 </li>
 <li>
 Understanding of IT Service Management (ITSM) principles; knowledge of ITIL frameworks or equivalent best practices is considered an advantage.
 </li>
 <li>
 Strong customer-service orientation, analytical mindset, and collaborative approach to resolving technical and operational challenges.
 </li>
 </ul>
 
 
 
 
 
 Preferred Tools:
 
 
 
 
 
 <ul>
 <li>
 Service Management Systems: Experience using ServiceNow, Jira Service Desk, or Zendesk for ticket management, issue tracking, and workflow automation.
 </li>
 <li>
 Analytics &amp; Reporting: Familiarity with Power BI dashboards for visualizing performance metrics, incident trends, and service-level compliance.
 </li>
 <li>
 Technical Tools: Working knowledge of SQL / MySQL, application log analysis, and middleware platforms to support troubleshooting and data validation.
 </li>
 </ul>
 
 
</div>

Smart Solution Support Engineer

PROZ TECHNOLOGIES

Hello, Greetings from Proztec Qatar! I hope everything is going well with you.We are thrilled to extend multiple exciting job opportunities, and currently, we are hiring for the role of Smart Solution Support - 1 with one of our prestigious clients in Qatar. Below, you will find details of the role, key responsibilities, and requirements.JOB OVERVIEWJOB TITLE : Smart Solution Support - 1 LOCATION : Doha, QatarEXPERIENCE REQUIRED 10-15 yearsGENERAL JOB DESCRIPTIONThe Smart Solution Support provides technical and operational support to ensure the seamless adoption, utilization, and performance of TASMU Smart Solutions across ministries, partners, and end users. This role serves as the first line of support, troubleshooting technical issues, providing user guidance, and ensuring alignment with TASMU&rsquo;s governance, service, and compliance standards. The Smart Solution Support contributes to smooth digital service delivery, platform health monitoring, and continuous improvement of operational processes to enhance reliability and user satisfaction.DUTIES &amp; RESPONSIBILITIES&middot; Integrate and support Smart Solutions on the TASMU Platform, ensuring full technical and operational alignment with platform standards, architecture, and governance frameworks.&middot; Provide technical assistance throughout the onboarding process, supporting configuration, deployment, and testing activities to enable smooth adoption by ministries and partners.&middot; Collaborate closely with solution providers, system integrators, and internal TASMU teams to ensure seamless integration, data flow, and platform compatibility.&middot; Diagnose, troubleshoot, and resolve technical issues, escalating complex incidents to higher-level support or specialized teams when required.&middot; Execute standardized onboarding workflows, ensuring compliance with TASMU operational policies, service standards, and documentation requirements.&middot; Monitor system health and solution performance, using platform tools and dashboards to identify potential issues proactively and support timely resolution.&middot; Contribute to continuous improvement initiatives, enhancing onboarding efficiency, automating manual tasks, and supporting the evolution of platform capabilities.&middot; Maintain accurate records and documentation of solution integrations, configurations, and incident resolutions to ensure operational transparency and knowledge sharing.&middot; Support user and stakeholder communication, ensuring updates, resolutions, and feedback are managed professionally and in line with service expectations.&middot; Promote service excellence by adhering to SLAs and KPIs, driving consistency, quality, and user satisfaction across all Smart Solution onboarding activities.SKILLS &amp; ABILITIES&middot; Technical Support &amp; Troubleshooting: Provide first-line technical support for TASMU Platform solutions, applications, and services, ensuring high availability and optimal user experience. Diagnose and resolve hardware, software, network, and integration issues, coordinating with specialized teams to address complex incidents effectively.&middot; Monitoring &amp; Performance Management: Monitor platform performance, uptime, and usage trends, identifying issues or bottlenecks that may affect adoption, scalability, or service quality.&middot; Onboarding &amp; User Enablement: Assist in the onboarding, configuration, and training of government and private-sector users, ensuring successful integration and operational readiness of Smart Solutions.&middot; Documentation &amp; Incident Management: Maintain accurate records of incidents, service requests, and troubleshooting steps, ensuring transparency, traceability, and continuous improvement of support operations.&middot; Escalation &amp; Coordination: Escalate unresolved or high-impact issues to technical teams or external vendors, track progress to resolution, and ensure effective communication with stakeholders.&middot; Deployment &amp; Testing: Support platform upgrades, solution deployments, and integrations with minimal disruption to live environments. Assist in testing new features and functionalities to validate performance, compatibility, and readiness prior to release.&middot; Collaboration &amp; Reliability: Work closely with product, infrastructure, and network engineering teams to ensure platform reliability, adherence to SLAs, and compliance with operational governance standards.&middot; Knowledge Sharing &amp; Process Improvement: Contribute to the development of knowledge base articles, standard operating procedures (SOPs), and best practices, enabling faster issue resolution and continuous learning.POTENTIAL BACKGROUND&middot; Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.&middot; Relevant experience in technical support, IT operations, or solution support, preferably within government environments or large-scale digital platforms.&middot; Hands-on experience in supporting enterprise applications, cloud services, and integrated platform solutions, with a focus on reliability and user satisfaction.&middot; Familiarity with network, software, and database troubleshooting, including the ability to diagnose and resolve technical issues across multiple systems and layers.&middot; Understanding of IT Service Management (ITSM) principles; knowledge of ITIL frameworks or equivalent best practices is considered an advantage.&middot; Strong customer-service orientation, analytical mindset, and collaborative approach to resolving technical and operational challenges.PREFERRED TOOLS / SOFT SKILLSPreferred ToolsService Management Systems: Experience using ServiceNow, Jira Service Desk, or Zendesk for ticket management, issue tracking, and workflow automation.<ul><li>Analytics &amp; Reporting: Familiarity with Power BI dashboards for visualizing performance metrics, incident trends, and service-level compliance.</li><li>Technical Tools: Working knowledge of SQL / MySQL, application log analysis, and middleware platforms to support troubleshooting and data validation.</li></ul>Soft Skills<ul><li>Communication Skills: Strong verbal and written communication, able to clearly document issues and interact effectively with both users and technical teams.</li><li>Customer &amp; Stakeholder Focus: Dedicated to providing exceptional support and maintaining positive relationships with end users and partners.</li><li>Problem-Solving: Analytical and resourceful in diagnosing issues, identifying root causes, and implementing effective solutions.</li><li>Collaboration &amp; Teamwork: Works effectively within cross-functional teams, fostering cooperation between product, network, and operations groups.</li><li>Adaptability: Flexible and proactive in responding to changing priorities, technologies, and user needs.</li><li>Time Management: Capable of managing multiple service requests simultaneously while meeting deadlines and SLA commitments.</li><li>Attention to Detail: Ensures accuracy in troubleshooting, documentation, and service delivery to maintain platform reliability and governance standards.</li></ul>If you are interested and ready to proceed, kindly share your CV in Word format along with the following details:Name:Nationality:Total Experience:Relevant Experience:Current Location:Visa Status:Current Salary:Expected Salary:Notice Period:About Proztec: Proz Technologies (PROZTEC) is a leading ICT specialist firm based in Doha, Qatar (a tax-free country) with over 300 employees. We look forward to the possibility of welcoming you to our growing team.Thanks &amp; regards, Syeda Humera Recruitment Consultant Proz Technologies M: 974-70955929 P: 974-4442-0050 Ext: 109 www.proztec.comJob Type: PermanentPay: QAR15,000.00 - QAR20,000.00 per month

Smart Solution Support - 1

The Ned Hotel

<div></div><div><div><div><div><div><div>DOHA</div></div><div><div>
AV Engineer</div></div><div><div>
Full Time</div></div><div><div>
SALARY RANGE<div>
Competitive</div></div></div></div></div></div><div><div><div>
About The Ned Doha:
Housed within Doha&rsquo;s iconic former Ministry of Interior building, The Ned Doha is not just a hotel &mdash; it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.
With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned&rsquo;s Club&mdash;our private members&rsquo; club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool&mdash;The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience. 
Job Purpose:
The Ned Doha is seeking a skilled and experienced AV Engineer to manage, maintain, and support all Audio-Visual systems across the property. The ideal candidate will have strong hands-on experience with professional AV systems and excellent troubleshooting capabilities in a hospitality environment. 
Responsibilities, Required Technical Knowledge &amp; Experience:<ul><li>
Install, configure, and maintain AV systems across guest areas, event spaces, meeting rooms, and back-of-house.</li><li>
Provide technical support for conferences, events, and live performances.</li><li>
Diagnose and resolve AV system faults efficiently.</li><li>
Conduct regular system inspections and preventive maintenance.</li><li>
Coordinate with external vendors for repairs and system upgrades.</li><li>
Maintain documentation of system configurations and service records.</li><li>
Ensure all AV systems meet operational and safety standards.</li><li>
Strong product knowledge and hands-on experience with: BIAMP TESIRA SYSTEMS, BOSE AMPLIFIERS, BLUESTREAM SWITCHERS AND PROCESSORS</li><li>
AV signal routing, DSP configuration, and audio tuning</li><li>
Experience with control systems integration.</li><li>
Knowledge of digital and analog audio systems.</li><li>
Understanding of networking basics related to AV systems.</li><li>
Ability to read and interpret AV schematics and wiring diagrams.</li></ul> 
Qualifications &amp; Competencies:<ul><li>
Diploma or Degree in Audio Engineering, Electronics, IT, or related field.</li><li>
Minimum 3&ndash;5 years of experience in AV engineering (hospitality experience preferred).</li><li>
Strong troubleshooting and problem-solving skills.</li><li>
Ability to work flexible hours based on event schedules.</li></ul> 
What&rsquo;s In It for you?<ul><li>
Tax-free annual salary of QAR 72,000</li><li>
Company-provided accommodation and transportation</li><li>
21 calendar days annual leave and 11 paid public holidays</li><li>
Sick leave benefits as per Qatar Labour Law</li><li>
Private Medical Insurance for self</li><li>
End of Service benefits</li><li>
Complimentary meals at Neddy&rsquo;s, our team restaurant (breakfast, lunch &amp; dinner)</li><li>
Exclusive hotel and dining rates for you, your family, and friends</li><li>
Outstanding learning, development, and career progression opportunities</li><li>
Reward and recognition programs</li><li>
The opportunity to work in one of Doha&rsquo;s most iconic luxury destinations</li></ul> 
Our Culture: 
At The Ned Doha, we go beyond celebrating diversity&mdash;we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.
Apply today and join us! 
Ready to lead something extraordinary? Apply today and join us as AV Engineer. 
#AVEngineer #TheNedDoha #DohaJobs</div></div></div></div>

AV Engineer

Primary Health Care Corporation

<div>
 
 
 Job Summary ( Role Purpose)
 
 
 
 PHCC has a vision to be the leader in transforming the health and wellbeing of people&rsquo;s lives in Qatar. PHCC&rsquo;s mission is to deliver comprehensive, integrated and coordinated person-centered health care services in the community through focusing on disease prevention, healthy lifestyles and wellness. In partnership with our stakeholders, we will improve the health and wellbeing of our population.
 
 
 The incumbent will be responsible to assist the Mechanical Engineer to plan and supervise the mechanical activities and processes of PHCC&rsquo;s facilities services. Supervise the work of assigned employees and participates in the operation, maintenance and repair of the plant equipment and Health Center facilities.
 
 
 
 
 
 
 Key Accountabilities &amp; Duties
 
 
 <ul>
 <li>
 Demonstrate knowledge and application of the PHCC mission, vision and values.
 </li>
 <li>
 Direct and coordinate installation, maintenance, support, documentation, and testing activities to ensure compliance with specifications, codes and PHCC&rsquo;s requirements.
 </li>
 <li>
 Continually review, make suggestions and implement improvements to maintenance procedures, working practices etc. to help continually improve the effectiveness of the maintenance function.
 </li>
 <li>
 Monitor and ensure that all activities and operations are within the Mechanical work Projects all in accordance with the Policies and Procedures and reports any discrepancies to the Mechanical Engineer.
 </li>
 <li>
 Assist Mechanical Engineer in supervising, directing and coordinating all Mechanical Maintenance activities too includes implementation, maintaining, and improving mechanical instruments, equipment, facilities, components, and system.
 </li>
 <li>
 Prepare documents for Procurement engineer with regards to purchase of routine and non-routine items and for contracts with vendors employed to manage facilities equipment and buildings.
 </li>
 <li>
 Respond and provide technical assistance to any mechanical equipment problems and mechanical related issues whether it is urgent/emergency call or corrective works within Health Center&rsquo;s owned facilities.
 </li>
 <li>
 Support CMMS by ensuring regular update/ monitoring and proper execution of maintenance plans and documentation.
 </li>
 <li>
 Ensure that site mechanical maintenance activities are properly monitored and all quality records are established and maintained.
 </li>
 <li>
 Carry out inspections of maintenance work to ensure that it has been carried out to meet satisfactory standards.
 </li>
 <li>
 Supervise and monitor performance within the Mechanical work Projects and ensure that all staff are geared towards achieving the division&rsquo;s objectives and business plans.
 </li>
 <li>
 Supervise the working methods of Maintenance Technicians to ensure they abide by H&amp;S rules and that they undertake their work in a safe manner.
 </li>
 <li>
 Ensure that coordination and communication exists between the team and engineering department.
 </li>
 <li>
 Provide operational direction to the team regarding the various aspects of Mechanical work activities to ensure professional and timely delivery of PHCC&rsquo;s services &amp; activities.
 </li>
 <li>
 Demonstrate proactive approach to patient safety by thinking what might go wrong in all your undertakings and take necessary measures to prevent them from happening.
 </li>
 <li>
 Identify and report potential or actual patient safety concerns, errors and/or near misses in timely manner.
 </li>
 <li>
 Partner with line manager to understand risks in your area of work, develop a plan on how to mitigate those risks, and develop shared accountability for implementing and evaluating the plan.
 </li>
 <li>
 The incumbent will undertake any such related duties or responsibilities as directed.
 </li>
 <li>
 Ensure high standards of confidentiality to safeguard any sensitive information.
 </li>
 </ul>
 
 
 
 
 
 Minimum Job Requirements:
 
 
 
 
 Education Requirements:
 
 A bachelor&rsquo;s degree in mechanical engineering.
 
 
 
 Certification, license or training Requirements:
 
 Registered within certified associations/relevant license preferred &amp; Valid Qatar Driving License.
 
 
 
 Experience &amp; Knowledge:
 
 Minimum of 5 years in a Mechanical engineering role in Health Care Facilities or similar in the same capacity. Experienced in PPM process implementation, corrective maintenance, and emergency response.Experienced in CMMS process coordination, PPM planning and preparations of checklists following relevant standards.
 
 
 
</div>

Mechanical Engineer Supervisor

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