customer service representative Jobs in Lahore

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systems support officer

Retail/Hospitality Sector

The IT Support Officer is responsible for providing technical support, maintaining IT systems, and ensuring smooth operation of hotel technology infrastructure. The role involves supporting staff with hardware, software, and network issues, while also ensuring guest-facing systems (Wi-Fi, TV, POS, booking systems, etc.) function seamlessly.Benefits:<ul><li>Meal provided by the Company</li><li>Company provided Accommodation</li><li>Medical (as per company policy)</li><li>Annual Bonuses</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Accounts: 2 years (Preferred)</li></ul>Work Location: In person

IT Support Officer

HR Professional

We are looking for the ERP Software Support Officer in our Office.Qualification: Bachelor's in Software EngineeringHaving Knowledge of ERP softwareERP software support experience will be preferred (at-least 1-2 Years)Location:Lahore (On-Site)Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Have you done bachelor's in Software Engineering?</li><li>How much experience do you have as ERP Software Support role?</li><li>Are you comfortable with On-Site job? (Near University of Lahore Bhobtiyan Chowk, Lahore)</li></ul>Work Location: In person

Support Officer (ERP)

OZ Developers

Job Title: IT OfficerDepartment: Information TechnologyReports To: IT Manager Location: Bahria Orchard Job Type:Full timeSalary: Rs 40k to 50kEmail: hr@ozdevelopers.comQJob Summary:OZ Developers is looking for an IT Officer. The IT Officer is responsible for managing and maintaining the organization&rsquo;s IT infrastructure, ensuring smooth operation of computer systems, networks, and applications. The role includes providing technical support, troubleshooting hardware and software issues, and implementing effective IT solutions that support business objectives.Key Responsibilities:<ul><li>Install, configure, and maintain hardware and software systems including computers, servers, network devices, and applications.</li><li>Monitor and maintain the organization&rsquo;s network infrastructure to ensure optimal performance.</li><li>Provide technical support and training to staff for hardware, software, and network-related issues.</li><li>Manage user accounts, permissions, and access rights in accordance with IT policies.</li><li>Perform regular data backups and recovery operations.</li><li>Ensure IT security through access controls, firewalls, antivirus, and regular system updates.</li><li>Maintain an inventory of all IT hardware and software assets.</li><li>Liaise with vendors and service providers for procurement and support services.</li><li>Document technical procedures, system configurations, and troubleshooting steps.</li><li>Support IT projects such as system upgrades, migrations, and software implementations.</li><li>Ensure compliance with organizational IT policies and relevant regulations.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>[2+] years of proven experience in IT support or systems administration.</li><li>Strong knowledge of Microsoft Windows/Linux environments.</li><li>Proficient in networking concepts (TCP/IP, DNS, DHCP, VPN).</li><li>Experience with Active Directory, Office 365, cloud services, and antivirus software.</li><li>Familiarity with cybersecurity practices and data protection regulations.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to prioritize tasks and work under pressure.</li></ul>Preferred Skills:<ul><li>Certifications such as CompTIA A+, Network+, Microsoft Certified, or Cisco (CCNA).</li><li>Experience with helpdesk/ticketing systems.</li><li>Knowledge of database systems and website administration.</li></ul>Work Environment:<ul><li>Office-based with occasional off-site visits.</li><li>May require evening or weekend work for maintenance or urgent support.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

IT Officer

We are looking for the ERP Software Support Executive in our Office.Qualification: Bachelor's in Software EngineeringHaving Knowledge of ERP softwareERP software support experience will be preferred (at-least 1-2 Years)Location:Lahore (On-Site)Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Have you done bachelor's in Software Engineering?</li><li>How much experience do you have as ERP Software Support role?</li><li>Are you comfortable with On-Site job? (Near University of Lahore Bhobtiyan Chowk, Lahore)</li></ul>Work Location: In person

ERP Support Officer

Supreme Protection

Job Title: Operations Support ExecutiveWorking Days: 5 to 6 days a weekLocation: Samanabad, LahoreSalary: PKR 40,000 to 50,000 (Depending Upon Experience) + KPI Allowance (If Applicable)Contract: Will be offeredJob Duties:<ul><li>Oversee UK operations from the Lahore-based office</li><li>Handle client queries via phone, email, WhatsApp, and other channels</li><li>Scheduling</li><li>Admin Work and Documentation</li><li>CRM Management</li></ul>Requirements:<ul><li>Minimum Graduation</li><li>Excellent English communication (both speaking and writing)</li><li>English proficiency should be at least 7 out of 10 overall</li></ul>(Please do not apply if your English communication skills do not meet the specified requirements)<ul><li>Dependable, Consistent, and Committed</li></ul>Opportunity: An excellent opportunity for candidates willing to work in a multinational environment and seeking career growth.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Are you willing to work in rotational shifts, including evenings, weekends, and public holidays if required?&rdquo;</li><li>This role requires initial training, and only candidates who successfully pass the evaluation test will continue with the position. Are you willing to undergo this training with the understanding that it will remain unpaid if the evaluation test is not cleared?</li><li>As per the job requirements, candidates must have strong English communication skills, with at least a 7 out of 10 proficiency level in both speaking and writing. On a scale of 1 to 10, how would you rate your English language proficiency?</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (54940) (Required)</li></ul>Work Location: In person

Operations Support Executive

Fast Services Corporation

Requirements <ul><li>Software deployment.</li><li>Software training at the client-side.</li><li>Understand client requirements and the ability to convey to developers.</li><li>Handling of support issues at client via telephonic or online or onsite.</li><li>Understanding of ERP operations in Restaurant, Supermarket, Fashion Retail and supply chain management</li><li>Ability to work in pressure.</li><li>Can do attitude.</li><li>Own conveyance.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Software Support Officer

365 Care Group Private Limited

Job Title: Operations &amp; Compliance Officer Job Type: Full time, On-site Job Location: Gulberg 3, LahorePosition OverviewAs an Operations &amp; Compliance Officer you'll monitor real-time customer and transaction data, investigate alerts, and ensure compliance with AML/KYC regulations&mdash;gaining hands-on experience and helping safeguard our fast-paced, tech-driven environment.Key Responsibilities<ul><li>Sanctions &amp; Name Screening:</li></ul>Use automated systems to screen new customers, transactions, and counterparties against global watchlists. Investigate and resolve hits, escalating true positives to senior officers.<ul><li>Alert Investigation &amp; Reporting:</li></ul>Analyse alerts for suspicious activity. Determine which alerts require escalation, document investigations meticulously, and generate internal reports or SARs for high-risk cases.<ul><li>Support AML/KYC Procedures:</li></ul>Assist in customer due diligence (CDD) and enhanced due diligence (EDD) processes. Maintain accurate records in case management systems. Help maintain and optimize screening procedures and SOPs. Provide input to refine screening tool efficiency. Work closely with Compliance, Risk, Product, and IT teams. Participate in system tuning and user acceptance testing. Attend regular training on AML regulations, screening platforms, and fraud prevention strategies. Support peer-awareness initiatives.<ul><li>Compliance &amp; Documentation</li><li>Team Collaboration &amp; Learning</li><li>Training &amp; Growth</li></ul>Qualifications Education: Bachelor&rsquo;s degree in finance, Business, Law, Economics, or a related field.Experience: Ideal for fresh graduates&mdash;0&ndash;1 years, internships or exposure to AML, KYC, fraud prevention are a plus.Knowledge &amp; Skills:<ul><li>Basic understanding of AML, sanctions, KYC, and financial crime prevention.</li><li>Strong attention to detail, analytical thinking, and problem-solving skills.</li><li>Effective written and verbal communication able to document investigations clearly.</li><li>Tech-savvy with proficiency in MS Office (Excel, Word) and willingness to learn screening platforms.</li></ul>Attributes:<ul><li>Curious, proactive, and open to learning.</li><li>Able to perform under pressure with tight deadlines.</li></ul>Why Join Us<ul><li>Early Responsibility: Handle real-world alerts and contribute to AML/KYC compliance from day one.</li><li>Rapid Learning: Train on modern screening tools and platforms.</li><li>Career Growth: Build a solid foundation in financial crime prevention with mentorship and training pathways (e.g., CAMS).</li><li>Purposeful Impact: Help maintain trust and safety in a fast-moving environment.</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Operations & Compliance Officer

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