customer sales representative Jobs in Rawalpindi

customer sales representative

call center night shift (freshers can apply!) Jobs in Rawalpindi

call center night shift (freshers can apply!)

call center trainer / manager Jobs in Rawalpindi

call center trainer / manager

call center verifier

customer services executives prime bpo 5 Jobs in Rawalpindi

customer services executives prime bpo 5

team lead call center

AKY Services Pvt. Ltd

Leads Expert BPO is Hiring &ndash; Team Lead (Operations)Location: Rawalpindi / Islamabad Shift: Night Shift (Monday &ndash; Friday) Salary: Market CompetitiveAbout the RoleLeads Expert BPO is looking for an experienced and results-driven Team Lead &ndash; Operations to manage and motivate a team of call center agents. The ideal candidate will be responsible for driving team performance, meeting campaign targets, and maintaining high standards of customer experience. If you&rsquo;re a confident communicator with leadership skills and a strong background in call center operations, this is your opportunity to lead from the front.Key Responsibilities<ul><li>Supervise daily operations of a team of agents to ensure performance goals are met.</li><li>Monitor agent activities, track KPIs, and maintain quality and productivity standards.</li><li>Conduct regular team meetings, performance reviews, and coaching sessions.</li><li>Collaborate with QA and Training departments to identify performance gaps and skill development needs.</li><li>Manage attendance, scheduling, and adherence to shift timings.</li><li>Ensure compliance with company policies, scripts, and client requirements.</li><li>Motivate and guide the team to achieve individual and campaign targets.</li><li>Handle escalated calls or complex customer situations efficiently.</li><li>Prepare daily, weekly, and monthly reports for management review.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum 1&ndash;2 years of experience as a Team Lead / Supervisor in a call center (sales or Medicare preferred).</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Proven track record of meeting and exceeding sales or operational KPIs.</li><li>Excellent problem-solving and conflict-resolution abilities.</li><li>Strong understanding of call center metrics, performance management, and reporting.</li><li>Proficiency in MS Office and CRM systems.</li><li>Education: Bachelor&rsquo;s degree or equivalent professional experience.</li></ul>What We Offer<ul><li>Market-competitive salary with performance-based bonuses.</li><li>Career advancement and leadership development opportunities.</li><li>Supportive and collaborative work culture.</li><li>Paid training and continuous skill enhancement programs.</li></ul>How to ApplyHR Contact: 0333-9739861 Walk-in Interviews: Monday to Friday (8 PM &ndash; 11 PM) Office Location: Leads Expert BPO, RawalpindiJoin Our TeamAt Leads Expert BPO, we believe great leaders build great teams. Step into a leadership role where your experience, strategy, and motivation will drive success &mdash; one call at a time.Job Type: Full-timePay: Rs60,000.00 - Rs200,000.00 per monthExperience:<ul><li>Call Center: 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Preferred)</li></ul>Work Location: In person

Team Lead Call Center

Three Percent

Job Title: Team LeadCompany: TheeviooLocation: https://share.google/QHFh07V74HHmiVZUHType: Full-time, on-site (Night Shift 7pm to 5am)Position Overview:We&rsquo;re looking for a motivated Team Leader to join our team! In this role, you&rsquo;ll be leading a team of call center agents, ensuring they deliver top-notch customer service and meet performance goals.Key Responsibilities:&middot; Lead and motivate your team to hit their targets.&middot; Provide feedback and coaching to team members.&middot; Handle customer issues that get escalated.&middot; Train new team members and keep everyone up-to-date on best practices.&middot; Monitor performance and report on metrics.&middot; Help create schedules and manage staffing.Qualifications:&middot; 1 years in a leader role, with at least 1 year as a supervisor.&middot; Great communication and leadership skills.&middot; Problem-solving skills and attention to detail.&middot; Experience with call center software and Microsoft Office.&middot; Ability to stay calm and efficient under pressure.Benefits:<ul><li>Excellent Salary Package</li><li>Quality Bonus</li></ul>&middot; Punctuality Bonus&middot; Travelling Allowance (for females only)&middot; Paid time off and annually paid leaves&middot; Productive and friendly environment&middot; Opportunity to professional growthLanguage:<ul><li>English (Required</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Team Leaders

Join Leads Expert BPO as a Call Center Training ExecutiveLocation: Rawalpindi / Islamabad Shift: Night Shift (Monday &ndash; Friday) Salary: PKR 50,000 (Fixed) or more based on experienceWhy This Role?At Leads Expert BPO, we don&rsquo;t just make calls &mdash; we create conversations that deliver real results. Behind every top-performing agent stands a skilled trainer who builds confidence, sharpens talent, and drives excellence &mdash; and that&rsquo;s where you come in.We&rsquo;re looking for a motivated and passionate Call Center Training Executive to lead from the front &mdash; transforming new recruits into confident communicators and helping experienced agents reach peak performance. If you have the energy, communication skills, and leadership mindset to inspire a sales floor, this is your chance to make a lasting impact.Your Responsibilities:<ul><li>Design and deliver engaging, results-driven training sessions for new and existing agents.</li><li>Develop sales, communication, and compliance skills through interactive programs.</li><li>Track post-training performance and provide ongoing coaching and support.</li><li>Create impactful training materials, roleplays, and activities that inspire learning.</li><li>Collaborate with QA and Team Leads to identify and address performance gaps.</li><li>Keep every session energetic, practical, and goal-focused.</li></ul>What We&rsquo;re Looking For:<ul><li>Proven experience as a Call Center Trainer (required 6 month).</li><li>Excellent English communication skills , spoken and written.</li><li>Strong grasp of sales strategies, customer service, and compliance standards.</li><li>Ability to coach, motivate, and energize teams effectively.</li><li>Creative, proactive, and hands-on approach to training delivery.</li></ul>What You&rsquo;ll Get:<ul><li>Fixed Salary: PKR 50,000 (or higher based on experience).</li><li>A platform to shape and develop the next generation of Leads Expert agents.</li><li>Opportunities for professional growth and leadership advancement.</li><li>A supportive, high-energy environment where your work truly makes an impact.</li></ul>How to ApplyHR Contact: 0333-9739861At Leads Expert BPO, you don&rsquo;t just train teams, you build winners. Join us and turn potential into performance that leads the way.Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Call Center : 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Preferred)</li></ul>Work Location: In person

Training Executive

Three percent Pakistan

Job Description &ndash; Final Expense Insurance CloserCompany: Nexline BPO &ndash; Powered by RCMBS Contact: 0340-0747852 Address: Opposite PMTAC Building, Behind Malkabad Plaza, 6th Road, Satellite Town, Rawalpindi Location: On-site Employment Type: Full-TimeAbout UsNexline BPO Powered by RCMBS is a rapidly growing call center specializing in U.S. Final Expense insurance campaigns. We work with premium partners and provide high-quality leads to help closers perform at their best. Our workplace is professional, supportive, and focused on helping agents achieve strong and consistent performance.Position OverviewWe are hiring motivated and experienced Final Expense Closers to convert warm leads into finalized insurance applications. You will receive live transfers and pre-qualified prospects from our internal team. Your role is to build rapport, explain FE coverage options, handle objections, and close deals efficiently.Key Responsibilities<ul><li>Receive live transfer Final Expense leads from our call center team.</li><li>Understand prospect needs, health info, and budget.</li><li>Present suitable Final Expense plans and overcome objections confidently.</li><li>Close sales on the same call to maximize conversion rates.</li><li>Maintain compliance and call quality at all times.</li><li>Update CRM and daily reporting accurately.</li><li>Meet weekly and monthly closing targets.</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience in Final Expense closing, telesales, or life insurance campaigns (preferred).</li><li>Strong communication, listening, and persuasion skills.</li><li>Ability to follow company scripts and sales processes.</li><li>Energetic, confident, and target-driven personality.</li><li>Team player with a strong work ethic.</li></ul>What Nexline BPO Offers<ul><li>High-quality Final Expense live-transfer leads daily.</li><li>A stable U.S. process with long-term growth opportunities.</li><li>Training, scripts, and consistent support from seniors &amp; management.</li><li>Attractive commission structure + performance bonuses.</li><li>Comfortable and professional workspace.</li><li>Growth opportunities (Team Lead, Supervisor, QA roles).</li></ul>How to ApplyVisit Us: Opposite PMTAC Building, Behind Malkabad Plaza, 6th Road, Satellite Town, RawalpindiContact / WhatsApp: 0340-0747852 Call now to schedule your interview with Nexline BPO Powered by RCMBS.Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Closers

Prime BPO

Call Center Trainer / Manager Location: On&#8209;site / Location: First Floor, Plaza 169F, Civic Center, Bahria Town Phase 4. Reports to: CEO / COO.We are looking for a Call Center Trainer / Manager with Excellent Verbal &amp; Written Communication skills. Having at least 2 years of relevant experience in the Call Center industry.The role offered by the company entails;<ul><li>Minimum 2+ years of hands-on Training &amp; Development experience in relevant fields.</li><li>Reporting and liaising with the Head of Training &amp; Development for development and designing of course content, material, execution, and assessment.</li><li>Facilitate new Hiring for our Sales Executives.</li><li>Run our Training program and ensure trainees hit their sales targets to successfully get appointments.</li><li>Conduct Accent training.</li><li>Up-train our existing staff to positively impact our sales targets.</li><li>Attend Board interviews and select Sales Executive candidates.</li><li>Work with HR to ensure the well-being of all Trainees.</li><li>Learning and facilitating others.</li><li>Persistent on retention of knowledge through innovative ideas</li><li>Excellent presentation skills igniting motivation to learn in a team</li><li>Excellent communication skills with peers</li><li>Fluent in English (reading, writing, speaking)</li><li>Fast learning and delivery abilities working within time pressure on emergent requirements</li><li>Persistent on retention of knowledge through innovative ideas and implementations.</li></ul>Job Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

Call Center Trainer / Manager

The Brain Dots

Grow your career with The Brain Dots!Your voice can make you earn big!We&rsquo;re looking for energetic and confident individuals for our Outbound Call Center (Night Shift).If you&rsquo;re fluent in English, love communicating, and are ready to earn, The Brain Dots is HIRING NOW for our Night Shift Call Center team!<ul><li>Fixed salary + Incentives</li><li>Friendly environment</li><li>Growth opportunities</li></ul>Interview: 7 PM &ndash; 1 AM | Shift: 7 PM &ndash; 4 AMLocation: Plaza 150 First Floor Block D Civic Center Bahria Town Phase 4 IslamabadApply now or send your CV to 0335 2727268Apply today and become a part of the Brain Dots familyJob Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Sales Executive

Angular quantum

Job Title: Quality Assurance Executive &ndash; Call Center (BPO)Location: [Bahria Town Phase 7] Company: AMG Technologies Department: Operations / Quality Reports To: Quality Manager / Operations ManagerJob Summary: The Quality Assurance Executive is responsible for monitoring and evaluating inbound and outbound calls to ensure service excellence, compliance with processes, and adherence to company and client standards. The role involves identifying areas of improvement, providing actionable feedback, and supporting agents and teams to enhance overall customer experience and performance.Key Responsibilities:<ul><li>Monitor and evaluate agent calls, chats, or emails against predefined quality parameters.</li><li>Provide detailed feedback and coaching support to improve agent performance.</li><li>Identify trends, process gaps, and training needs through quality analysis.</li><li>Prepare and share regular quality reports and performance insights with stakeholders.</li><li>Ensure compliance with client SLAs, company policies, and industry regulations.</li><li>Collaborate with trainers and team leaders to drive continuous improvement initiatives.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree or equivalent experience.</li><li>1-2 years of experience in Quality Assurance within a BPO/call center environment.</li><li>Strong knowledge of QA tools, scorecards, and call auditing techniques.</li><li>Excellent communication, analytical, and feedback delivery skills.</li><li>Proficiency in MS Office and call monitoring systems.</li></ul>Timings : 6pm-4amJob Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Quality Assurance Executive for Bpo Industry

Explore 343+ Team lead call center in Rawalpindi this November. Find roles across top companies and apply now to boost your career.