product manager

sales manager

account manager

senior account manager

account executive

technical account manager

HCLSoftware

<div>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  As a
  <strong>
   Customer Success Executive (CSE)/Technical Account Manager
  </strong>
  , you will be responsible for managing and growing the product related aspects of the renewals business for HCLSoftware products. You will work closely with our most valued High Touch customers, and other customers when required, ensuring their continued product satisfaction and enabling maximum renewal rates. Your primary objectives will be to foster strong customer relationships with product stakeholders (technical and business users if appropriate); ensure proper adoption of our products; identify expansion opportunities; early identification and management of attrition risk; and to drive revenue growth through successful renewals.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities.
  </strong>
 </p>
 <p>
  <strong>
   CSEs will:
  </strong>
 </p>
 <p>
  1. Develop and implement product-related strategies to achieve high renewal rates and minimize attrition.
 </p>
 <p>
  2. Build and maintain strong relationships with existing customers, serving as their primary point of contact for product-related adoption, consumption, and renewal discussions.
 </p>
 <p>
  3. Proactively engage with customers to understand their evolving business and product needs, challenges, and future objectives.
 </p>
 <p>
  4. Conduct regular business reviews to demonstrate the value of our software products and identify opportunities for upselling and cross-selling.
 </p>
 <p>
  5. Collaborate with the account team to develop account plans and renewal strategies. This collaboration will include the incumbent business partners when required.
 </p>
 <p>
  6. Work together with the Customer Journey team to monitor product usage and adoption patterns to identify potential attrition risks and take proactive measures to mitigate them.
 </p>
 <p>
  7. Drive adoption and expansion of the product within the business
 </p>
 <p>
  8. Act as a product subject matter expert
 </p>
 <p>
  9. Architecture Discussion and Planning, including the adherence to the policies and best practices of HCLSoftware
 </p>
 <p>
  10. Technical Enablement/Demonstration
 </p>
 <p>
  11. Stay informed about industry trends, competitor offerings, and customer feedback to provide input into product development and enhancement initiatives.
 </p>
 <p>
  12. Collaborate with internal teams, including sales, marketing, product management, training, and customer support, to ensure a seamless customer experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  1. Bachelor's degree in business, Information Security, and Information Technology, or a related field (or equivalent experience).
 </p>
 <p>
  2. Proven experience in software sales, account management, or customer success, with a focus on renewals.
 </p>
 <p>
  3. Proficiency in understanding software products with their technical architectures and technology stacks.
 </p>
 <p>
  4. Strong communication skills, with the ability to build rapport and influence decision-making.
 </p>
 <p>
  5. Excellent customer relationship management skills, with a customer-centric mindset and a genuine passion for delivering exceptional service.
 </p>
 <p>
  6. Analytical mindset with the ability to leverage data and metrics to drive decision-making.
 </p>
 <p>
  7. Self-motivated, proactive, and able to work independently as well as part of a team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   **Kindly attach resume in English version**
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Candidate Data Privacy Notice
   </u>
  </strong>
 </p>
 <p>
  https://www.hcltech.com/candidate-privacy-notice
 </p>
</div>


Technical Account Manager

MVP Tech GT LLC

<div><p>Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Technical Account Manager to join our amazing culture. As a Technical Account Manager, you are a part of a dynamic team that allows you to grow as Convergint grows.</p><p><b>
Who We Are:</b></p><p>
With 20-years of proven growth and exceptional performance, our mission is to be our customers best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.</p><p><b>
Who You Are:</b></p><p>
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You value a positive culture and embrace equal opportunity. You strive to be the best version of yourself at work and home. You want to grow with us and deliver results as an exceptional Technical Account Manager.</p><p><b>
What you will do with your expertise and our support</b>:</p><p>
Responsible for all pre-sales activities pertaining their personal accounts and/or their local designated teams activities and management this is inclusive of developing bids and integrated solutions, in collaboration with technical PMs &amp; Presales department. Presents to clients proposed solutions and manages clients expectations and requirements. Manage key accounts and develop them.</p><p><b>
KEY RESULTS AREAS (RESPONSIBILITIES):</b></p><ul><li>
Manages Presales personnel, monitoring their activities, providing support &amp; guidance when needed.</li><li>
Participates in sales calls with colleagues when needed</li><li>
Develops technical design and commercial pricing for the presales team</li><li>
Suggests discounts, margins, &amp; presentations of the presales team, and provide guidance on the same when needed</li><li>
Keeps records and organize reporting back the director on all presales activities</li><li>
Provides strategic feedback &amp; input on presales activities</li><li>
Organizes the presales team leaves &amp; vacations in coordination with HR department</li><li>
Participates in recruiting new presales personnel</li><li>
Monitors &amp; develop their own team</li><li>
Coordinates &amp; provide data on training requirements for their teams</li><li>
Coordinate with other departments on ongoing projects, bids, troubleshooting &amp; any activity that might require his/her input</li><li>
Be available for traveling, meeting new clients, and site surveying even in harsh conditions.</li><li>
Gets brief from client on required solution(s), gets any available documentation, contacts consultants (if applicable), conducts site visit if possible</li><li>
Opens new accounts &amp; establishes relationships with clients &amp; suppliers</li><li>
System design based on clients requirements the design includes setting specification of hardware, software, technical drawings and IT infra-structure for the solution; might need to specify other requirements that include power, mechanical and electrical requirements for the project execution.</li><li>
Commercial aspects of each project covering production of BoQ, recommending optimal software and hardware and pricing of the same, negotiates with the client commercial and pricing terms,</li><li>
Technical submittal of the solution in the form of technical and commercial bid/proposal</li><li>
Meeting with clients to clarify project dynamics, timelines, execution, planning, etc.</li><li>
Briefs PM on all aspects of the project and hands-over all documentation, client contacts and other aspects for commencement of the project execution.</li><li>
Interacts with the PM and client (as required) to ensure follow up on project execution and delivery</li><li>
Assists Auto-cad section in preparing final solution drawings</li><li>
Supports in any required business development with potential or repeat clients</li><li>
Manage key accounts and advise on their approach strategy.</li><li>
Provide feedback on the general performance of MVP inside key accounts</li><li>
Advise and implement action steps to maintain relationships and retain sales growth in key accounts</li></ul><p><b>
QUALIFICATION</b></p><ul><li>
Bachelors of Engineering (Electronics or CS related) or BA in business or equivalent</li><li>
Masters Degree or vendor certifications are considered as advantageous</li></ul><p><b>
SPECIFIC SKILLS</b></p><ul><li>
Excellent Knowledge in the relevant markets</li><li>
Excellent Business Communication skills</li><li>
Languages (Specified per country &amp; Market)</li><li>
Technical knowledge in Security Industry, networking</li><li>
Presentable &amp; Dynamic</li></ul><p><b>
Working Conditions:</b></p><ul><li>
Frequent travel may be required (local, regional, and international).</li><li>
Flexibility to work across time zones based on global account locations.</li></ul><p><b>
WORK EXPERIENCE</b></p><ul><li>
Minimum 5 years experience in IT security solution design and execution</li><li>
Must have UAE Market experience; knowledge of GCC is advantageous</li></ul></div><p></p>

Technical Account Manager - Local KSA

Adobe

Our Company
<br><br>
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
<br><br>
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
<br><br>
Technical Account Directors (TAD) are accountable for the technical success of Adobe’s largest and most strategic customers. They develop and maintain a customer strategy, critical for the health of the solution stack, driving adoption and usage, risk mitigation and alignment across Customer executives and senior level decision makers. They will use an extensive network of internal resources such as technical & product specialists, customer success champions and a team of supporting personnel with the goal of enabling the Customer to fully bring to bear their Adobe investment. Responsibilities
<br><br>
Lead outstanding support engagement as the technical executive point of contact throughout the Customer’s solution lifecycle. Guide and support customer’s strategy with Adobe Solutions via service delivery plans with clear outcomes.
<br><br>
Assess strategic Customer technical risks and opportunities, and coordinate extended Adobe team to build and drive “get well” plans.
<br><br>
Drive clear communication across Customer operational areas. Maintain regular and appropriate governance with both internal and external executive teams. Drive alignment, facilitating and reporting on overall engagement status and outcomes.
<br><br>
Advocate for Customer across internal Adobe teams. Optimize client’s product investment. Drive innovation, roadmap influence, standard methodologies, and process improvement back into the Adobe ecosystem.
<br><br>
Responsible for the global engagement model, and review cycle across multiple BU’s and/or brands.
<br><br>
Coordinate well-rounded delivery cadence across all technical partners and achieve business objectives across multi-solution, multi-discipline engagements.
<br><br>
Work hands on with Adobe's internal Customer Success Management, Managed Services, Engineering, TechOps, Product Management, Support, and the Adobe Consulting practice and third-party partners in support of customer’s technical success.
<br><br>
Lead a matrixed services team that may involve multiple project teams from Adobe, client, or partner organizations. Develop effective working relationships with Customer partners.
<br><br>
Make recommendations on how new and existing features fit within customers’ environments, supplying standard methodologies and recommendations.
<br><br>
Lead project-based, consultant-led architectural and design discussions to ensure solutions are optimized.
<br><br>
Mentor immediate team members as needed. Requirements
<br><br>
Bachelor’s Degree in related subject area of the technical industry. Equivalent experience will be considered.
<br><br>
10-15yrs of proven experience in a senior capacity in consulting, customer support, customer success and/or related role in marketing technology.
<br><br>
Strong executive presence. Ability to collaborate multiple teams throughout Adobe and client-side VPs, including CMOs and CXOs.
<br><br>
Strong presentation skills, including confident presence over the phone and via conference tools. Leading meetings, workshops, and reviews in front of audiences both small and large.
<br><br>
Strong conflict-resolution skills to drive closure to customer concerns and open technical requests. Strong organization ability to prioritize work against client goals.
<br><br>
Outstanding customer-facing skills that enable you to represent Adobe best within a customer’s environment. Driving discussions with multiple teams from developers and analysts to management and senior leadership.
<br><br>
Capable of driving awareness and resolution across a broad set of issues with the Customer: technical, architecture, business process, and partnerships.
<br><br>
Ability to think strategically about business, product, and technical challenges to help our customers realize the software investment, efficiencies, advantages, and innovations.
<br><br>
Awareness of development methodologies and technologies and understanding of and experience with marketing software and domain principles.
<br><br>
Ability to lead, fast paced, high-priority tasks, use cases, and work streams across multiple Adobe products.
<br><br>
Excellent problem-solving skills, with a proven track record to identify issues, solve them quickly and thoroughly, coordinating peers and internal resources where required.
<br><br>
Experience of a wide range of computer operating systems and software with emphasis on installation, troubleshooting, upgrading, integration, administration and client/server operations is desired
<br><br>
Understanding of performance tuning and optimization. Understanding or experience in debugging coding languages. API-level knowledge of third-party applications is a plus.
<br><br>
Experience and familiarity with the following (a plus but not a hard requirement): Adobe Analytics, Adobe Audience Manager (AAM), Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), Adobe Campaign, Adobe Commerce, Adobe Marketo, Adobe Target.
<br><br>
Travel when permitted to client locations (approximately 25-50 percent).
<br><br>
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
<br><br>
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Technical Account Director

Super Micro Computer, Inc.

<div><div><p>Manager, Global Service</p><p></p><div><br>
</div></div><p><b>Date: </b>Sep 2, 2025
</p><p><b>Location:</b> Saudi Arabia - Riyadh
</p><p><b>Company: </b>Super Micro Computer
</p><div><div><div><div><div><b>Job Req ID: 27383</b></div>
</div></div><div></div><div><div><div><b>About Supermicro:</b></div>
</div><div><div>
Supermicro&reg; is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.</div></div></div><div><div><div><b>
Job Summary:</b></div>
</div><div><div>
We are seeking an experienced, hands-on leader to manage a high-performing team of Field Engineers, Technical Account Managers, Service Desk professionals, and Logistics staff, supporting data center infrastructure across Saudi Arabia and the Gulf region, with potential expansion into EMEA.</div>
<div>
This role requires a strong technical foundation in system engineering combined with deep expertise in Logistics &amp; Importer/Exporter of Record (IOR/EOR) operations for high-value server hardware. You will oversee regional hardware depot locations, manage end-to-end shipping and handling, ensure compliance with local import/export laws, and secure the necessary certifications for transporting IT infrastructure into regulated markets&mdash;with a primary focus on Saudi Arabia and Dubai.</div>
<div>
The ideal candidate will have leadership experience, technical expertise in server hardware (Supermicro, GPU-optimized rack-scale systems), and in-depth logistics compliance knowledge to drive operational excellence, meet service-level commitments, and deliver exceptional customer experiences.</div></div></div><div><div><div><b>
Essential Duties and Responsibilities:</b></div>
</div><div><ul><li>Lead and manage a cross-functional technical team providing on-site, remote, and customer-facing support across Saudi Arabia and the Gulf, with plans to expand into EMEA.</li><li>Act as a technical authority for server hardware issues, with emphasis on Supermicro systems and GPU-based rack-scale deployments.</li><li>Drive root cause analysis and continuous service improvements to enhance operational efficiency.</li><li>Manage SLAs, KPIs, and field service performance; optimize processes for service desk and on-site support.</li><li>Recruit, train, and mentor technical and logistics staff to build a high-performance, accountable team.</li><li>Oversee special handling requirements and hardware depot operations, including inventory, distribution, and receipt management.</li><li>Handle customs documentation and ensure compliance with UAE import/export trade laws and licensing requirements.</li><li>Coordinate international shipments and work with logistics partners to meet timelines while optimize cost, routes and delivery timelines.</li><li>Obtain and maintain permits, licenses, and special certifications for importing/exporting server hardware.</li><li>Act as the regional point of contact for all logistics, import/export, compliance challenges and regulatory bodies to ensure smooth operations.</li><li>Proactively address shipment delays, customs hold, and compliance challenges and create contingency plans to avoid disruptions.</li><li>Support pre-sales and post-sales technical discussions, including customer onboarding and project planning.</li></ul></div></div><div><div><div><b>
Qualifications:</b></div>
</div><div><div>
<div><div><div><div><div>Required Qualifications:</div>
<div>
<div><div><div><div><ul><li>Bachelor&rsquo;s degree in Computer Engineering, Information Technology, or related field (Master&rsquo;s preferred).</li>
<li>8+ years in data center operations, server/system engineering, or IT infrastructure, with 3+ years in a technical leadership role.</li>
<li>Strong system engineering background with enterprise server troubleshooting experience.</li>
<li>Expertise in Supermicro servers, rack-scale architecture, and GPU-accelerated systems.</li>
<li>Familiarity with x86 server components (BIOS, BMC, CPUs, memory, storage interfaces).</li>
<li>Proven team leadership in mission-critical environments.</li>
<li>Excellent customer-facing communication skills.</li>
<li>5+ years in logistics/import/export management, preferably in IT hardware.</li>
<li>Demonstrated IOR/EOR experience in the Middle East, with deep knowledge of Saudi Arabia and UAE import/export laws.</li>
<li>Hands-on experience in depot operations and inventory management.</li>
<li>Skilled in freight forwarding, customs brokerage, and shipment documentation.</li>
<li>Proven track record in obtaining special licenses and certifications for restricted/high-tech equipment.</li>
<li>Fluency in English required; Arabic strongly preferred.</li></ul></div></div></div></div><br>
<div></div>
</div>
<div></div><br>
<br>
<div><div><div><div><div><div>Preferred Certifications (Not Required):</div>
<div>
<div><div><div><div><ul><li>Supermicro Certified Professional (SCP)</li>
<li>CompTIA Server+, DCCA, or equivalent</li>
<li>ITIL Foundation or similar ITSM certifications</li>
<li>Knowledge of Saudi ZATCA customs and Dubai Trade/DP World systems</li></ul></div><br>
</div><br>
</div></div></div></div></div><br>
</div></div></div></div></div><br>
</div></div></div></div></div><div></div><div><div><div><b>EEO Statement</b></div>
</div><div><div>
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.</div></div></div></div></div></div><p></p>

Manager, Global Service

Fortinet

<div><p><b>Channel System Engineer
</b></p><p><b>Location: Riyadh, Saudi Arabia
</b></p><p>The Channel System Engineer plays a critical role in driving success with our channel partners, acting as a trusted technical advisor and solution architect. The role supports our channel sales efforts by engaging with partners and clients to demonstrate the technical value of our products, design custom security solutions, and provide technical enablement. You&rsquo;ll work closely with both internal teams and external channel partners to ensure the successful integration, deployment, and ongoing support of our cybersecurity solutions.<br>
</p><p></p><p><b>Key Responsibilities:
</b></p><ul><li>Technical Pre-Sales Support:
<ul><li>Provide technical expertise and guidance during partner and customer pre-sales engagements, including product demos, POCs (Proof of Concepts), and presentations.
</li><li>Work closely with channel sales teams to understand customer requirements and design custom security solutions tailored to their needs.
</li><li>Address partner technical queries and concerns, offering practical solutions to ensure alignment with business goals.
</li></ul></li><li>Channel Partner Enablement:
<ul><li>Conduct training and technical enablement sessions for channel partners, equipping them with the knowledge to sell and implement our cybersecurity products effectively.
</li><li>Collaborate with marketing and product teams to create and deliver technical training materials, documentation, and toolkits for partner education.
</li><li>Stay up-to-date with the latest cybersecurity products, technologies, and trends to be a technical thought leader for partners.
</li></ul></li><li>Solution Design &amp; Architecture:
<ul><li>Work with channel partners to architect and design security solutions based on our product portfolio, including threat detection, firewall, endpoint security, and cloud security.
</li><li>Provide support in configuring, implementing, and troubleshooting solutions, ensuring seamless integration into the client&rsquo;s environment.
</li></ul></li><li>Technical Account Management:
<ul><li>Serve as a technical advisor for key channel partners, providing ongoing post-sales support and consultation to maximize product adoption and customer satisfaction.
</li><li>Collaborate with partners on complex customer requirements, ensuring the right cybersecurity strategies are implemented.
</li><li>Act as the bridge between the channel partner and the internal support or R&amp;D teams to resolve technical issues promptly.
</li></ul></li><li>Collaboration &amp; Cross-Functional Support:
<ul><li>Liaise with the product management and R&amp;D teams to communicate customer feedback and influence product development.
</li><li>Support channel partners with insights and recommendations on how to optimize deployments, integrations, and configurations for maximum performance.
</li>Assist in the creation of technical marketing content such as whitepapers, case studies, and product guides to support channel efforts.<br>
<li>
</li></ul></li></ul><p></p><p><b>Required Qualifications:
</b></p><ul><li>Educational Background:
<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent work experience may be considered.
</li></ul></li><li>Experience:
<ul><li>Minimum of 5 years of experience in system engineering, solution architecture, or technical support roles within the cybersecurity or IT industry.
</li><li>Experience working in a pre-sales capacity with channel partners or VARs (Value Added Resellers).
</li><li>Strong understanding of cybersecurity products and services, including firewalls, VPNs, IDS/IPS, SIEM, endpoint security, and cloud security.
</li></ul></li><li>Technical Skills:
<ul><li>Hands-on experience with network security technologies, system architecture, and protocols.
</li><li>Proficiency in working with Linux/Unix, Windows, and cloud platforms (AWS, Azure, GCP).
</li><li>Knowledge of scripting languages such as Python or Bash is a plus.
</li><li>Certifications such as CISSP, CEH, CCNA Security, or other relevant cybersecurity certifications is a plus.
</li></ul></li><li>Soft Skills:
<ul><li>Strong presentation and communication skills, with the ability to translate complex technical concepts into business value.
</li><li>Exceptional problem-solving skills and the ability to work independently in a fast-paced environment.
</li>Ability to build strong relationships and collaborate effectively with cross-functional teams and external partners.<br>
<li>
</li></ul></li></ul><p></p><p>Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.</p></div>

Systems Engineer - Channel (KSA)

Vectra AI

<div>
 Vectra&reg; is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
 <br/>
 <br/>
 The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.
 <br/>
 <br/>
 <strong>
  About the Role
  <br/>
  <br/>
 </strong>
 As a key member of the pre-sales team, you partner closely with your sales counterpart, prospects and Vectra customers in the assigned region. The Security Engineer leads customers and partners through demos and guides on all things Vectra in a clear and concise manner. You drive all pre-sales related activities for our prospects leading them all the way through to closing of the deal (and who doesn't love closing a deal!). And because we love our customers, you might step into some collaboration with customers periodically after the deal is closed to further make valuable contributions to the relationship.
 <br/>
 <br/>
 At a Glance
 <br/>
 <br/>
 <ul>
  <li>
   Pre-sales technical account management together with the Regional Sales Managers.
  </li>
  <li>
   Explore and maintain knowledge of Vectra's key competitors.
  </li>
  <li>
   Communicate multi-functionally constantly to ensure all key team members are in the loop about product functionality and product desires experienced in the field.
  </li>
  <li>
   Partner with the Product Management and R&amp;D departments to develop features critical to Vectra's success.
  </li>
  <li>
   Develop and maintain an in-depth technical knowledge of the Vectra product line.
  </li>
  <li>
   Identify new opportunities by creating and developing strong technical relationships with customers and channel partners.
  </li>
  <li>
   Maintain knowledge at a high technical level of the current security landscape.
  </li>
  <li>
   Collaborate with Customers on technology reviews, product findings, and integrations with other technologies they may have.
  </li>
  <li>
   Collaborate with other Vectra Engineers on high-level projects to deliver Vectra technologies to our customers.
  </li>
  <li>
   Participate in deployment review and forecast calls.
  </li>
  <li>
   Participate in design review and release meetings.
  </li>
  <li>
   Travel as needed within region.
   <br/>
   <br/>
  </li>
 </ul>
 What Will Impress Us
 <br/>
 <br/>
 <ul>
  <li>
   Startup DNA - willing and able to go above and beyond, motivated to find solutions.
  </li>
  <li>
   Customer-first behaviour.
  </li>
  <li>
   Extensive experience in a similar capacity as technical or pre-sales.
  </li>
  <li>
   Large account management is required.
  </li>
  <li>
   Communicating excellently in verbal and written at a business proficient level in Arabic and English.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technical Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deep understanding of security-focused product lines (CASB, EDR, SIEM or forensics-type platforms) with the ability to translate into security best practices.
  </li>
  <li>
   Proven understanding in networking and ability to understand L3 to L7 OSI layers.
  </li>
  <li>
   Strong written (RFP) and verbal communications (Pre-sales presentations and conferences) are a must.
  </li>
  <li>
   Good understanding of an attacker progression (Red Team or Pentest).
  </li>
  <li>
   Good understanding of Incident Response (Blue Team) methodologies.
  </li>
  <li>
   Proven understanding of Cloud Security.
  </li>
  <li>
   Proven understanding of Security Processes and methodologies (CISSP/...) is a plus.
   <br/>
   <br/>
  </li>
 </ul>
 Sounds like this could be a match? We are looking forward to receiving your application!
 <br/>
 <br/>
 Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive plan eligibility, and participation in the employee equity plan (stock options). Specific benefits offered varies by location, but commonly include health care insurance, income protection / life insurance, access to retirement savings plans, behavioral &amp; emotional wellness services, generous time away from work, and a comprehensive employee recognition program.
 <br/>
 <br/>
 Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.
 <br/>
 <br/>
 We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
</div>


Security Engineer, Pre-Sales

Trend Micro Inc.

<div><div>When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.</div><div>
ABOUT TREND MICRO</div><div></div><div>
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit <div>www.trendmicro.com</div></div><div></div><div>
POSITION OVERVIEW</div><div></div><div>
The Regional Account Manager (RAM) with [Saudi Arabia] will focus on proactively building new clients and grow assigned territories by working closely with our Technical, Channel Partner and Marketing team to formulate selling strategies and campaigns - to build trusted relationships with customers and their senior representatives. The Regional Account Manager is accountable for achieving and overachieving sales target to contribute to the sales performance of the assigned region. The Regional Account Manager will be the trusted advisor of Trend Micro as you articulate and promote the company&rsquo;s value proposition and services to customers .</div><div></div><div>
PRIMARY RESPONSIBILITIES</div><ul><li>
Identify and pro-actively target prospects and existing clients to drive the adoption of Trend Micro technologies and services</li><li>
Increasing market share in the defined territory objectives of accounts and develop market strategies for each product and service</li><li>
Knowledge of assigned territory, connect with CIO/CISO to create and grow opportunities</li><li>
Work with relevant stakeholders (Pre-Sales, Marketing and Sales Head) to take the right value proposition to Channel CEO and associated sales and technical teams</li><li>
Attain revenues goals per quarter allocation in line with BU goals</li><li>
Develop relationships with our ecosystem of alliances or technology partners (AWS/ Microsoft/ Vmware/ Google)</li><li>
Knowledge of security frameworks like Zero Trust, SASE, UEBA, XDR and Security Platforms like SIEM and SOAR can be added advantage</li><li>
Document and maintain all account information in Salesforce to facilitate opportunity management, accurate revenue forecasting, and account planning</li><li>
Communicate relevant information to stakeholders to facilitate decision making</li><li>
Build and maintain client contacts and relationships by understanding client&rsquo;s business and requirements</li><li>
Consult customers on cyber security initiatives and drive constant engagement from demos till post implementation support</li><li>
Lead and support any client meetings/calls</li><li>
Hold and participate in the account review meetings to discuss claims customer experience, service performance and client feedback as well as possible future opportunities for CVP</li></ul><div></div><div>
EXPERIENCE</div><ul><li>
Minimum 5 years of relevant Sales Experience and preferably few years in Security Industry.</li><li>
Account Management certification such as SPIN or TAS would be highly regarded.</li><li>
Sales Based Certifications</li><li>
Security Certification</li><li>
Exposure to both End Customer Environments and Channels</li><li>
Selling value to CIO, and complex multiple customer scenario showcasing technical and sales expertise</li><li>
Proven Account Management experience in commercial sector</li><li>
Knowledge of competition, new cybersecurity technologies, upcoming trends (Cloud, Digital Transformation, IIoT, industry etc), country regulations that affect target markets</li><li>
Must have growth-oriented mindset and experience of working in the collaborative environment</li><li>
Collaborative across various functions such as Technical, Marketing, Channel, to ensure customer success at all level</li><li>
Ability to network, create and build strong relationships senior executive relationships</li><li>
Excel in presenting business value proposition, solutions/benefits of complex technology in easy-to-understand business language</li></ul><div></div><div>
Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.</div><div></div><div>
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We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.</div></div>

Regional Account Manager

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