order management specialist

technical service representative

Hilton

<div>Non-F&amp;D &amp; Service Procurement Manager<h2 class="jobSectionHeader">
Job Description</h2>
Position Title: Non-F&amp;D &amp; Service Procurement Manager
Department: Hilton Supply Management
Reports to Title: Procurement Manager T&uuml;rkiye
Location: Hilton Regional Office T&uuml;rkiye
<h2 class="jobSectionHeader">About Hilton Supply Management</h2>
Hilton Supply Management (HSM) is the largest hospitality group procurement organization and an integral division within Hilton. HSM manages the supply chain of hotels, both Hilton as non-Hilton branded hotels. With more than 18,000 hotels in our program (including over 10,000 non-Hilton-branded hotels), HSM drives economies of scale and negotiates competitive contracts with industry-leading suppliers &ndash; ensuring direct savings on the product &amp; services for hotel partners.<h2 class="jobSectionHeader">
About Hilton</h2>
Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 8,800 properties with more than 1.3M rooms in 139 countries and territories. Founded in 1919, we have defined the hospitality industry and established a portfolio of world-class brands, including our flagship Hilton Hotels &amp; Resorts brand, which is the most recognized hotel brand in the world. We have more than 226 million members in our award&ndash;winning customer loyalty program, Hilton Honors.<h2 class="jobSectionHeader">
Position Statement</h2>
The T&uuml;rkiye region within Hilton Supply Management is responsible for creating and managing strategic contracts for the provision of Non-F&amp;D &amp; Service to all managed properties and those franchise and third-party hotels signed to Hilton Supply Management agreements. Primary responsibilities will be overseeing the entire procurement process and HSM competitiveness, which will include the procurement of Non-F&amp;D &amp; Service categories within the T&uuml;rkiye region.
Position Summary<ul><li>
To plan, organize, direct, and control the Purchasing and Supply Management functions for all Non-Food &amp; Services categories within the specified functional Area for Hilton.</li><li>
Ensuring that technical equipment, engineering services, CAPEX, FF&amp;E, MRO, Energy, Facility Management, and outsourced operational services are procured at the optimal total cost of ownership while adhering to Hilton standards, operational specifications, purchasing best practices, and global procurement policies.</li><li>
Direct supervision and management of reports as detailed.</li><li>
Working with and representing the Purchasing function with key stakeholders such as Finance, Engineering, Operations, and Development.</li><li>
To provide functional and operational management to any corporate or cluster purchasing teams based in the area and to provide support as required to hotel-based purchasing resources across the area.</li><li>
To ensure that all procurement tools (such as Birchstreet, Coupa Smart Spend) are implemented and maintained.</li><li>
Provide effective management to the Non-F&amp;D &amp; Services Buyer (where applicable).</li></ul><h2 class="jobSectionHeader">
Strategic Procurement &amp; Business Operations 55%</h2><ul><li>
Lead local and national tenders within Non-Food &amp; Services categories, including technical projects and service agreements.</li><li>
Negotiate pricing and commercial terms with suppliers at local and national levels.</li><li>
Conduct price benchmarking and lifecycle cost analysis to ensure competitive positioning across M/L, franchised properties, and 3rd party hotels.</li><li>
Maintain supplier data and pricing in procurement systems (e.g., Birchstreet, Coupa Smart Spend).</li><li>
Ensure implementation and compliance with national, pan-European, and global agreements including MSAs and FSAs.</li><li>
Monitor supplier performance and product/service quality.</li><li>
Stay informed on relevant procurement laws, technical regulations, and compliance requirements.</li><li>
Support the growth and implementation of Group Purchasing Organization (GPO) initiatives where applicable</li></ul><h2 class="jobSectionHeader">
Organisational activities 20%</h2><ul><li>
Report directly to National Procurement Manager (NPM)</li><li>
Report on a monthly/or weekly basis to the NPM of current system status, project status, needs of the properties or concerns regarding the suppliers&rsquo; performance and products&rsquo; quality</li><li>
Report contract negotiation results, tenders, savings capture, and cost avoidance in Coupa Smart Spend.</li><li>
Act as the primary liaison between the regional procurement leadership and hotel operations, ensuring seamless communication and alignment of procurement goals.</li><li>
Address technical supply challenges and ensure timely resolution with suppliers.</li><li>
Ensure to receive as much as possible information about local needs and issues.</li><li>
Ensure maximum visibility of local technical requirements and operational risks.</li><li>
Ensure follow-up of consistence item handling internally.</li><li>
Communicate procurement updates, CAPEX frameworks, and service agreements through internal channels.</li><li>
Foster strong relationships with hotel leadership, Engineering, Finance and Operations teams</li></ul><h2 class="jobSectionHeader">
Strategic Development &amp; Compliance 20%</h2><ul><li>
Lead the development and execution of procurement strategies across Non-Food &amp; Services categories, ensuring alignment with brand standards, technical compliance, and ESG targets.</li><li>
Provide strategic guidance to hotel and engineering teams on supplier selection, technical specifications, and cost optimization opportunities.</li><li>
Regularly review and rationalize nominated suppliers across technical and service categories.</li><li>
Be aware of and apply Hilton purchasing, financial and environmental policies, CSR and ESG activities.</li><li>
Ensure hotel teams are informed about nominated suppliers, service standards, and compliance requirements.</li><li>
Develop and maintain constructive and cooperative relationships with all internal and external stakeholders/personnel whether in person or via telephone.</li></ul><h2 class="jobSectionHeader">
Human Resources 5%</h2><ul><li>
Provide effective leadership and development to the Non-F&amp;D &amp; Services Buyer (where applicable).</li><li>
Motivate and guide team members to achieve high performance and professional development.</li></ul>
In addition to performance of the essential functions, this position may be required to perform supportive duties as assigned from time to time, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company or departmental objective.<h2 class="jobSectionHeader">
Required Qualifications</h2><ul><li>
Complete knowledge of F&amp;D purchasing procedures and supply chain.</li><li>
Strong understanding of strategic sourcing, CAPEX procurement, lifecycle costing, and contract governance.</li><li>
Demonstrated competence to manage multiple priorities and complex technical projects in a hands-on capacity.</li><li>
Proficiency in sourcing applications and MS Office Suite.</li><li>
BA/BS/Bachelor's Degree or experience in lieu thereof.</li><li>
Excellent negotiation, analytical, and problem-solving skills.</li><li>
Strong interpersonal and communication abilities.</li><li>
High attention to detail and organizational skills.</li><li>
Demonstrated ability to self-motivate, manage multiple priorities and deliver results.</li><li>
Work attitude that exhibits flexibility, drive, good judgment, dependability and ambitions</li><li>
Ability to communicate complex technical and commercial concepts clearly across the organization.
</li></ul><h2 class="jobSectionHeader">Preferred Qualifications</h2><ul><li>
Experience in procurement and supply chain management (minimum 8+ years) in a senior-level role within hospitality or multi-site environments.</li><li>
Strong commercial and negotiation capability managing complex service and CAPEX contracts.</li><li>
Functional knowledge of various global back-office systems (e.g. BSS, NAV, PSFT, Sun, Navision)</li><li>
MS/MA/Master's Degree or experience in lieu thereof</li><li>
Business fluency in Turkish and English; proficiency in an additional language is a plus</li><li>
International or national multi-site experience preferred.</li></ul></div>

Non-F&D & Service Procurement Manager

Mondelēz International

<div><div>Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.
How you will contribute
You will:<ul><li>
Manage the order fulfilment process, respecting the customer segment and channel mix</li><li>
Balance supply constraints and delivery of service levels through cross-functional alignment</li><li>
Use appropriate tools and processes such as availability checks and stock allocation rules</li><li>
Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs</li></ul>
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:<ul><li>
Good numerical, analytical and logical reasoning skills</li><li>
Microsoft office applications</li><li>
High-level of SAP competence</li><li>
An FMCG/CPG company</li><li>
A customer-facing role within customer service, logistics or sales</li><li>
Experience in an order-to-cash environment</li><li>
Experience in customer service, logistics and sales</li><li>
Good knowledge of the total supply chain/order-to-cash process</li><li>
Strong analytical and problem-solving skills</li></ul>
More about this role
What extra ingredients you will bring:<ul><li>
You should have experience in total supply chain/order-to-cash processes</li><li>
You should have high-level of SAP competence and SAP transactions knowledge</li></ul>
Relocation Support Available?
No Relocation support available
Business Unit Summary<div>
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!</div><div></div><div>
Our people make all the difference in our succes</div>
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Order Management (OTB)
Customer Service &amp; Logistics</div></div>

Order Management Specialist

Volt Lines

<div>Join us and be a part of shaping the future of urban mobility!
Some complain about traffic but some are actually doing something about it. Join us on our mission to reduce traffic in Istanbul by increasing the accessibility of sustainable shared mobility.
Who are we?
Volt Lines is the only technology-enabled player in the Turkish market competing against legacy incumbents and it reduces emissions and traffic by turning premium 16-seater buses into a viable alternative to single occupancy vehicles.
What we do?
In Istanbul, over 50,000 buses operate at 31% efficiency. These buses, which contribute to the city's traffic with empty seats, could also be the solution to its problem. Volt Lines is the only shuttle service provider that has both software as well as a transport service. This allows for optimal harmonization of the software and operation resulting in the creation of great experiences and services. Notable examples of these innovative services include DRT and Marketplace. DRT (short for Demand-Responsive Transport) was covered by a Harvard Business School case study that is being taught at the MBA school. Marketplace on the other hand allows companies to sell empty seats on their buses to neighboring passengers who are going in the same direction at the same time.
Let's work together to shape the future of mobility.
We're looking for a Operational Excellence &amp; Finance Executive to join us in shaping the future of urban transportation using the latest technologies. This role combines sales execution, account management, billing ownership, and reporting responsibilities. You will support new business opportunities while ensuring strong retention, financial accuracy, and operational alignment.
Financial Planning, Budgeting &amp; Supplier Management:<ul><li>
Drive financial planning and system optimization for supplier performance, ensuring accurate budgeting and improved operational efficiencies.</li><li>
Develop comprehensive budget forecasts across weekly, monthly, quarterly, and yearly timelines to track variances and drive actionable decisions.</li><li>
Iteratively refine supplier earning structures to achieve higher cost-efficiency and profitability metrics, leveraging data-driven approaches.</li><li>
Closely monitor supplier progress billings and cost accounting processes, ensuring supplier costs are accurately and efficiently reconciled with actual field operations.</li></ul>
Operations Management &amp; Coordination:<ul><li>
Construct and present comprehensive performance analysis reports to the C-Level, integrating financial data and operational metrics to drive strategic decisions and continuously improve operational efficiency.</li><li>
Proactively monitor, report, and ensure the resolution of daily field operation issues (e.g., delays, vehicle/driver problems/low ratings).</li><li>
Coordinate commercial and field teams to maximize operational efficiency and optimize daily capacity utilization.</li></ul>
Process Improvement &amp; System Optimization:<ul><li>
Identify inefficiencies in field operations and deploy system improvements utilizing data-driven insights to enhance the overall effectiveness of operations and financial models.</li><li>
Continuously analyze existing operational processes to enhance customer and driver satisfaction.</li><li>
Propose and implement technology-driven, scalable process improvements and Standard Operating Procedures (SOPs) to eliminate recurring issues.</li></ul>
Owned Fleet Financial Management &amp; Analysis:<ul><li>
Oversee the end-to-end tracking and analysis of revenue, income, and operational costs associated with the owned fleet.</li><li>
Manage P&amp;L (Profit &amp; Loss) statements and develop dynamic rolling forecasts to accurately predict financial performance and guide business strategies.</li><li>
Conduct comprehensive variance analyses to identify the root causes of fluctuations (increases or decreases) in costs and revenues.</li><li>
Prepare and present detailed financial performance reports and strategic recommendations directly to C-Level executives.</li></ul> 

Requirements 
<ul><li>
3-5+ years of proven experience in Business Operations, Financial Planning, Operations Management, or Strategic Planning.</li><li>
Deep understanding of P&amp;L management, large-scale budgeting, rolling forecasts, and complex financial analysis.</li><li>
Experience working in a fast-paced, performance-driven environment is a plus.</li><li>
Advanced Excel skills (reporting, analysis, data management).
</li><li>Ability to bridge the gap between high-level strategic planning (C-Level reporting) and hands-on, day-to-day field operations.</li><li>
Strong communication skills in English (written and verbal).</li>
High ownership, analytical mindset, and strong follow-up discipline. 
<li>
</li></ul> 
 
Benefits 
<ul><li>
Innovative Environment: Volt Lines operates in a fast-growing, innovative industry, offering opportunities to work on impactful projects with cutting-edge technology.</li><li>
Career Growth: Volt Lines is committed to employee development, offering opportunities for career progression, training, and skill enhancement.</li><li>
Work-Life Balance: Volt Lines offers flexible working hours as well as a flexible paid time-off policy that promotes a healthy work-life balance.</li><li>
Startup Culture: Volt Lines embodies a startup environment that promotes creativity, autonomy, and innovation, providing employees with the freedom to take initiative and make decisions.</li><li>
Inclusive Work Culture: Volt Lines values different perspectives, backgrounds, and experiences, and fosters an inclusive workplace where everyone can thrive.</li><li>
Impact on Urban Mobility: Volt Lines focuses on revolutionizing urban transportation and sustainability, giving employees a chance to contribute to a purpose-driven mission.</li><li>
Compensation and Benefits: Volt Lines offers its employees a best-in-class equity program (RSUs), the chance to earn up to 20 salaries in a year, private health insurance, food and transportation allowances among other perks.</li></ul></div>

Operational Excellence & Finance Executive

Odeabank

<div>
 
 
 Payment Systems Assistant Manager
 
 
 
 
 
 
 
 We are looking for an Odealist to create value together!
 
 
 
 We work in a world where new ideas, bold steps, and learning happen every day. At Odeabank, we measure success not only by results but also by learning, growing, and creating value.
 
 
 We work in a culture that is collaborative, innovative, and open to different perspectives. Everd day, we move forward together for a better experience and a stronger future.
 
 
 
 
 
 
 What Can You Expect?
 
 
 
 
 
 
 
 &bull;
 
 A culture that supports your development:
 
 Training, mentoring, and continuous learning opportunities
 
 
 &bull;
 
 Working model:
 
 A hybrid environment that offers both productivity and balance
 
 
 &bull;
 
 Inclusive team structure:
 
 An organizational culture shaped by openness, respect, authenticity, and enthusiasm
 
 
 &bull;
 
 Sustainable vision:
 
 Commitment to gender equality, diversity, and sustainability
 
 
 &bull;
 
 Supportive leadership:
 
 Managers who value your ideas and encourage sharing
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We are looking for a strategic and results-oriented Assistant Manager to join our Payment Systems team. This role plays a key part in shaping and growing our credit and debit card business, focusing on product vision, customer experience, and business impact.
 
 
 
 
 
 
 General Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's or Master&rsquo;s Degree from a university in Business Administration, Engineering or related fields
 </li>
 <li>
 7 - 10 years experiences in payment systems, product/portfolio management, marketing, product development in banks. Credit/debit card knowledge is must.
 </li>
 <li>
 Care deeply about user experience and passionate about problem solving,
 </li>
 <li>
 Strong reporting and analytical thinking skills
 </li>
 <li>
 Efficient time management, planning and project prioritization skills
 </li>
 <li>
 Strong interpersonal skills and able to work in a team environment
 </li>
 <li>
 Advanced level of MS Office programs
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Responsibility
 
 
 
 
 
 <ul>
 <li>
 Take ownership of credit and debit card products across their full lifecycle, from design and positioning to performance tracking.
 </li>
 <li>
 Develop and execute strategies to drive customer acquisition, activation, spending, and retention.
 </li>
 <li>
 Monitor market trends and competitor activities to identify growth opportunities and define differentiation points.
 </li>
 <li>
 Collaborate with internal teams (marketing, CRM, analytics, legal) to build customer-centric journeys and campaigns.
 </li>
 <li>
 Coordinate with IT and vendors to implement card features and digital enhancements aligned with product strategy.
 </li>
 <li>
 Support digitalization initiatives such as card-on-file, mobile wallet integrations, and instant card issuance.
 </li>
 <li>
 Work closely with card schemes (Visa, Mastercard) to leverage new capabilities and partnership opportunities.
 </li>
 <li>
 Analyze product and campaign performance, translate insights into actionable improvements.
 </li>
 <li>
 Ensure compliance with local regulations while designing seamless and innovative customer experiences.
 </li>
 <li>
 Contribute to the strategic roadmap of the Payment Systems division, aligning card initiatives with broader banking goals.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Benefits:
 
 
 
 
 
 <ul>
 <li>
 Private Mixed Health Insurance for you and (if applicable) your spouse and children
 </li>
 <li>
 Corporate Life Insurance
 </li>
 <li>
 Remote Work Support
 </li>
 <li>
 Meal Allowance
 </li>
 <li>
 Birthday Leave
 </li>
 <li>
 Shuttle Service for Head Office Employees
 </li>
 </ul>
 
 
 
 
 
 Why Odeabank?
 
 
 
 
 
 <ul>
 <li>
 Innovative business model focused on investment and technology
 </li>
 <li>
 Odealist teams shaping not only today but also the future
 </li>
 <li>
 Corporate discount agreements with O'Deal
 </li>
 <li>
 Social events, clubs, and employee communities
 </li>
 <li>
 Special occasion celebrations
 </li>
 <li>
 Recognition and reward mechanisms that regularly highlight achievements
 </li>
 <li>
 Well-being seminars
 </li>
 </ul>
 
 
 
 
 
 
 
 
 If you want to grow in an Odealist culture
 
 , complete your application now and join us on our journey! 💫
 
 
 
 
 
 
 *The hiring process at Odeabank includes Human Resources Assessment, relevant manager interviews, and competency-based evaluations.
 
 
 
 
 The offer process begins for candidates who successfully complete all stages.
 
 
 
 
 **Under the Personal Data Protection Law No. 6698, your personal data is processed solely for recruitment purposes during the application process.
 
 
</div>

Payment Systems Assistant Manager

Explore 4+ Technical service representative in Turkey this April. Find roles across top companies and apply now to boost your career.

4 technical service representative jobs In Turkey

Non-F&D & Service Procurement Manager

Order Management Specialist

Operational Excellence & Finance Executive

Payment Systems Assistant Manager