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customer support specialist Jobs in Istanbul

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Pegasus Airlines

<div>
 
 
 We are Pegasus Airlines!
 
 
 
 
 
 
 We are Pegasus. We represent the new generation in Turkish aviation. With our motto: Everyone has the right to fly, we inspire our guests to travel with low fares thanks to our business model.
 
 
 
 
 
 As your digital airline, our guest-centric approach offers digital technologies and unique innovations that enhance the travel experience.
 
 
 Today, we operate connecting flights to more than 50 countries across T&uuml;rkiye, Europe, North Africa, the Middle East, Russia, and Central Asia. We have one of the youngest fleets in Turkey, which exceeds 100 aircraft in 2024.
 
 
 
 
 
 Are you ready to embark on your Pegasus career path as our
 
 Technical Procurement Specialist
 
 flight number
 
 PC-2025?
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 
 &middot; Graduated from Logistics, Economy, Metallurgical and Materials Engineering or other Engineering departments of universities,
 
 
 &middot; Having at least 2 years of experience in similar area, preferably in aviation industry,
 
 
 &middot; Good command of MS office
 
 
 &middot; Good command in English, written and oral,
 
 
 &middot; Strong communication and analytical thinking skills,
 
 
 &middot; Precise planning and coordination abilities,
 
 
 &middot; Team player
 
 
 
 
 
 
 In this role, you will
 
 
 
 
 
 
 &middot; Communicates with suppliers in the technical operation to ensure the condition, price and deadlines of all materials and equipment that will contact the aircraft.
 
 
 &middot; Organizes the logistics of technical materials and provides customs clearance, follow-up and management.
 
 
 &middot; Manages aircraft and material warranty follow-ups, insurance notifications, damage tracking and loan retrieval.
 
 
 &middot; Checks the material stock in technical warehouse when necessary.
 
 
 &middot; To be able to work in
 
 rotating shifts
 
 
 
 
 
 
 
 What Pegasus Airlines can offer you
 
 
 
 
 
 <ul>
 <li>
 Discounted domestic and international flight tickets that includes first-degree family members, For single candidate can add +1 person, Discounted flight with contracted airlines to destinations where there are no flights
 </li>
 <li>
 Private health insurance
 </li>
 <li>
 Food voucher
 </li>
 <li>
 Remote and flexible working hours on certain days according to working model, allowance for remote working days
 </li>
 <li>
 Fun@Fly Social Activity Clubs (Social clubs such as theatre club, sailing, trekking, running, basketball , volleyball and football teams, e-sports team)
 </li>
 <li>
 Fitness center
 </li>
 <li>
 Kindergarten opportunity for female employees (Istanbul, Izmir, Antalya)
 </li>
 <li>
 Performance based bonus system
 </li>
 <li>
 Shuttle
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Discover Pegasus Airlines!
 
 
 
 
 
 
 
 Our Framework for a Sustainable Future prioritises our impact on the environment and society, as well as economic development. We call our route
 
 
 Sustainable Future
 
 
 . By 2050, we aim to eliminate carbon emissions from our operations, and we are working towards this goal. We are proud of a rich governance culture that is developed through a perspective open to continuous improvement and the feedback of our stakeholders. We regularly and transparently share our targets and performance on these issues with the public.
 
 
 
 
 
 Gender equality is at the foundation of our corporate culture. We are one of the pioneering airlines that have signed IATA's voluntary initiative "25by2025" to increase the representation of women in all areas of the aviation industry, including pilot, technician and management ranks. We were the first airline in the world to join the UN Women's Empowerment Principles (WEPs) platform.
 
 
 Listen to every different voice in our quest for a more equal tomorrow for future generations and we call our voice #PegasusHarmony 💛
 
</div>

Technical Procurement Specialist - Hybrid

MediaCast Türkiye

<div>
 
 MediaCast is seeking a&nbsp;
 
 Junior Technical Support Specialist
 
 &nbsp;to join our After Sales Technical Department in Istanbul. This is a hands-on role suited for individuals passionate about technology, electronics, and AV systems, eager to grow their skills in a fast-paced and innovative environment.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Provide&nbsp;first-line technical support&nbsp;to customers via email, phone, or in person for a wide range of professional audio, video, and IT products
 </li>
 <li>
 Diagnose and troubleshoot&nbsp;hardware and software issues on-site or through remote access
 </li>
 <li>
 Perform&nbsp;repairs, part replacements, firmware upgrades, and detailed inspections for returned or defective units
 </li>
 <li>
 Conduct&nbsp;product testing, calibration, and validation&nbsp;to ensure functionality before and after repairs
 </li>
 <li>
 Handle&nbsp;RMA coordination&nbsp;and communication with international vendors and manufacturers
 </li>
 <li>
 Maintain and organize service tools, spare parts inventory, and workshop cleanliness
 </li>
 <li>
 Support logistics team by&nbsp;checking inbound and outbound products&nbsp;for DOA and quality issues
 </li>
 <li>
 Document all support interactions, repair activities, and product history using internal tracking systems
 </li>
 <li>
 Assist in creating and updating&nbsp;technical documentation, repair guides, and service manuals
 </li>
 <li>
 Collaborate with product and pre-sales teams for advanced troubleshooting cases
 </li>
 <li>
 Support internal demo units and showroom maintenance by ensuring devices are always operational
 </li>
 <li>
 Participate in&nbsp;internal training sessions and technical certifications&nbsp;to stay updated on latest technologies
 </li>
 <li>
 Attend technical webinars or training sessions from manufacturers when required
 
 </li>
 </ul>
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Degree or diploma in Electronics, IT, Computer Engineering, or a related field
 </li>
 <li>
 Basic hands-on experience (internship or 1&ndash;2 years) in electronics or technical support
 </li>
 <li>
 Familiarity with professional AV/video products is a strong advantage
 </li>
 <li>
 Basic networking and computer troubleshooting skills
 </li>
 <li>
 Proficiency with Windows and macOS systems
 </li>
 <li>
 Strong communication and problem-solving abilities
 </li>
 <li>
 Ability to work independently and collaboratively
 </li>
 <li>
 Eagerness to learn and grow within a technical environment
 </li>
 <li>
 Strong proficiency in
 
 English
 
 , both written and spoken
 </li>
 </ul>
</div>

Junior Technical Support Specialist

Ajax Systems

<div>
 The international technology company Ajax Systems opens a full-cycle production facility in T&uuml;rkiye.
 
 
 Ajax Systems is the largest developer and manufacturer of security systems in Europe. The back office, R&amp;D department, and two full-cycle production facilities are located in Ukraine. The company has branch offices worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada, and many other regions. Ajax team has more than 2,200 employees, including 500 developers and 1,200 production workers. Attracting local expertise in each key market enables us to scale the product globally and grow fast.
 
 
 
 Location : Istanbul/Tuzla, DESBAS
 
 
 
 
 Reponsibilities
 
 
 
 <ul>
 <li>
 Knows the technical characteristics, design features, purpose and modes of operation of the company's equipment, the rules of its technical operation
 </li>
 <li>
 Ensures correct technical operation, uninterrupted operation of electronic equipment
 </li>
 <li>
 Participates in the development of prospective and current projects
 </li>
 <li>
 Repairs devices and takes measures to improve their operation
 </li>
 <li>
 Performs technical inspection of devices, ensures their working condition, carries out preventive and current repairs
 </li>
 <li>
 Implements measures for timely and high-quality performance of repair works in accordance with the approved documentation
 </li>
 <li>
 Checks the performance of the device on the test equipment designed for this purpose in accordance with the test methods
 </li>
 <li>
 Takes part in checking the technical condition of electronic equipment, conducting preventive inspections, as well as accepting for development of electronic equipment that is put into operation again
 </li>
 <li>
 Keeps records and analyzes indicators of quantities of the repaired electronic equipment
 </li>
 <li>
 Creates applications for spare parts for it, technical documentation for repairs, creates a work report
 </li>
 <li>
 Controls the timely supply of electronic equipment with spare parts and materials
 </li>
 <li>
 Monitors the technical condition of the control and measuring equipment used
 </li>
 <li>
 Excellent skills in mounting smd elements with a size of 0402 and above
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Higher technical education
 </li>
 <li>
 Work experience in an engineering and technical position of at least 1 year
 </li>
 <li>
 PC knowledge, experience with Microsoft Office
 </li>
 <li>
 Ability to make independent decisions
 </li>
 <li>
 Sociability, openness, ability to communicate with people in conflict situations
 </li>
 <li>
 Skills in preparing reports and writing business correspondence
 </li>
 <li>
 Knowledge of technical English
 
 
 
 </li>
 </ul>
 
 Special knowledge:
 
 
 
 <ul>
 <li>
 Resolutions, orders, methodical and regulatory materials on maintenance and repair of equipment
 </li>
 <li>
 Prospects of technical development of the enterprise
 </li>
 <li>
 Organization of repair work and maintenance of equipment.A unified system of planned preventive maintenance and rational operation of technical equipment
 </li>
 <li>
 Technical characteristics, design features, purpose and mode of operation of the company's equipment, rules of its technical operation
 </li>
 <li>
 Methods of planning repair works
 </li>
 <li>
 Production processes of the company's products
 </li>
 <li>
 Advanced repair systems and repair technology
 </li>
 <li>
 Procedure for submitting applications for equipment, materials, spare parts, tools, etc
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Support Debug Engineer

<div><div>The international technology company Ajax Systems opens a full-cycle production facility in T&uuml;rkiye.</div><div>
Ajax Systems is the largest developer and manufacturer of security systems in Europe. The back office, R&amp;D department, and two full-cycle production facilities are located in Ukraine. The company has branch offices worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada, and many other regions. Ajax team has more than 2,200 employees, including 500 developers and 1,200 production workers. Attracting local expertise in each key market enables us to scale the product globally and grow fast.</div><div></div><div> 
Location : Istanbul/Tuzla, DESBAS</div>
<h3 class="jobSectionHeader">Reponsibilities</h3><ul><li>
Knows the technical characteristics, design features, purpose and modes of operation of the company's equipment, the rules of its technical operation.</li><li>
Ensures correct technical operation, uninterrupted operation of electronic equipment.</li><li>
Participates in the development of prospective and current projects.</li><li>
Repairs devices and takes measures to improve their operation.</li><li>
Performs technical inspection of devices, ensures their working condition, carries out preventive and current repairs.</li><li>
Implements measures for timely and high-quality performance of repair works in accordance with the approved documentation.</li><li>
Checks the performance of the device on the test equipment designed for this purpose in accordance with the test methods.</li><li>
Takes part in checking the technical condition of electronic equipment, conducting preventive inspections, as well as accepting for development of electronic equipment that is put into operation again.</li><li>
Keeps records and analyzes indicators of quantities of the repaired electronic equipment.</li><li>
Creates applications for spare parts for it, technical documentation for repairs, creates a work report.</li><li>
Controls the timely supply of electronic equipment with spare parts and materials.</li><li>
Monitors the technical condition of the control and measuring equipment used.</li><li>
Excellent skills in mounting smd elements with a size of 0402 and above.</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Higher technical education.</li><li>
Work experience in an engineering and technical position of at least 1 year.</li><li>
PC knowledge, experience with Microsoft Office.</li><li>
Ability to make independent decisions.</li><li>
Sociability, openness, ability to communicate with people in conflict situations.</li><li>
Skills in preparing reports and writing business correspondence.</li><li>
Knowledge of technical English.</li></ul><div>
Special knowledge:</div><ul><li>
Resolutions, orders, methodical and regulatory materials on maintenance and repair of equipment.</li><li>
Prospects of technical development of the enterprise.</li><li>
Organization of repair work and maintenance of equipment.A unified system of planned preventive maintenance and rational operation of technical equipment.</li><li>
Technical characteristics, design features, purpose and mode of operation of the company's equipment, rules of its technical operation.</li><li>
Methods of planning repair works.</li><li>
Production processes of the company's products.</li><li>
Advanced repair systems and repair technology.</li><li>
Procedure for submitting applications for equipment, materials, spare parts, tools, etc.</li></ul>

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Innomotics

<div>
 Job ID: 4305
 
 
 Location:
 
 
 Istanbul, TR, 34870
 
 
 
 We are looking for a Technical Sales Support Professional (f/m/d) in Istanbul to join our team at Innomotics.
 
 
 
 
 Your change engine.
 
 
 
 Motors and drives are our business redefining reliable motion from check-time per day to uptime per lifecycle, from simply on/off to everything smart in between. Our most powerful engine: more than 15,000 dedicated experts, doers, colleagues. For them, engineering the future means keeping businesses in motion &ndash; in e-motion. We are the &ldquo;we&rdquo; in power &ndash; and we can empower you.
 
 
 
 15,000 and counting.
 
 
 
 Are you looking for the stability of an established global player with the lean, innovative spirit of a mid-size hidden champion? That&rsquo;s us! Are you looking to shape entire industries with a future-proof portfolio of more sustainable, energy efficient solutions? Deal, let&rsquo;s go!
 
 
 
 Your future role.
 
 
 
 <ul>
 <li>
 As Technical Sales Support Professional who will be responsible for sales support activities for Low Voltage Motors (LVM), you will;
 </li>
 <li>
 Develop technical solutions and prepare quotations for customer inquiries.
 </li>
 <li>
 Serve as a product specialist to assist the sales team with inquiries regarding product portfolio.
 </li>
 <li>
 Create custom designs tailored to customer requirements by maintaining communication with quotation centers at the factories.
 </li>
 <li>
 Coordinate commercial, logistics and other relevant teams during quotation preparation.
 </li>
 <li>
 Follow up internal processes from order to dispatch by coordinating related teams to ensure successful delivery, commissioning and after sales support.
 </li>
 <li>
 Promote product highlights in line with the global product strategy.
 </li>
 <li>
 Provide support for the preparation of technical specifications.
 </li>
 <li>
 Handle incoming inquiries at the call center, provide an initial response and forward the case to the appropriate sales specialist if required.
 
 
 </li>
 </ul>
 
 Your profile.
 
 
 
 <ul>
 <li>
 You have a university degree in Electrical Engineering, Control Engineering, Electrical-Electronics Engineering, Mechatronics Engineering.
 </li>
 <li>
 In addition to very good knowledge in low voltage electrical motors, you need to have minimum 2 years of experience in sales &amp; marketing.
 </li>
 <li>
 Business fluent English skills.
 </li>
 <li>
 Analytical thinking, decision making, change orientation and good communication skills.
 
 
 </li>
 </ul>
 
 Make your mark in our exciting world. #JoinReliableMotion #TeamInnomotics
 
 
 
 As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.
</div>

Technical Sales Support Professional

Integral Group®

<div>
 
 🌍
 
 Procurement Specialist | Global Stadium &amp; Sports Facility Projects
 
 
 
 📍
 
 Location:
 
 Istanbul (Preferably European Side)
 
 
 📅
 
 Department:
 
 Supply Chain
 
 
 
 
 
 🏗️
 
 Who We Are
 
 
 
 With over 20 years of experience, Integral Group is a global manufacturer and turnkey contractor specialized in sports flooring systems and facility construction.
 
 
 With 15 brands and exports to more than 90 countries, we have successfully delivered a wide range of sports complexes &mdash; from stadiums and football fields to basketball arenas, volleyball halls, and swimming pools &mdash; all on a turnkey basis.
 
 
 Our mission is to build world-class sports facilities across all disciplines and strengthen our leadership in the global market.
 
 
 If you are eager to leave your mark on international projects, we invite you to join our Supply Chain Department as a Procurement Specialist.
 
 
 
 
 
 
 🎁 What We Offer
 
 
 <ul>
 <li>
 Opportunity to take part in prestigious international projects,
 </li>
 <li>
 A dynamic and professional work environment in close collaboration with technical teams,
 </li>
 <li>
 High level of responsibility within a growth-oriented organization,
 </li>
 <li>
 Ethical procurement practices integrated with strong corporate values.
 </li>
 </ul>
 
 
 
 
 
 ✅ Qualifications &amp; Competencies
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Civil, Mechanical, Metallurgical, Industrial Engineering, Architecture, or related fields,
 </li>
 <li>
 
 Minimum 4 years of experience
 
 in technical or project procurement (preferably in contracting companies),
 </li>
 <li>
 
 Good knowledge of construction materials (steel, concrete, glass, etc.),
 
 </li>
 <li>
 Ability to read technical specifications, material drawings, and catalogs (knowledge of at least one CAD or design software),
 </li>
 <li>
 Experienced in supplier management, contract follow-up, and cost analysis,
 </li>
 <li>
 Proficient in MS Office and preferably ERP systems (Logo, SAP, etc.),
 </li>
 <li>
 Strong negotiation, communication, reporting, and planning skills,
 </li>
 <li>
 
 Minimum B2 level English proficiency,
 
 </li>
 <li>
 Disciplined in time and process management, with analytical thinking skills,
 </li>
 <li>
 No travel restrictions; active driver,
 </li>
 <li>
 (For male candidates) Military service completed,
 </li>
 <li>
 Team-oriented, proactive, adaptable, and solution-focused; enjoys working and producing in a dynamic environment,
 </li>
 <li>
 Preferred: experience with sports facilities or special structure materials,
 </li>
 <li>
 Preferred: experience in import/export procurement processes (domestic &amp; international),
 </li>
 <li>
 Preferred: experience in site coordination.
 </li>
 </ul>
 
 
 
 
 🎯
 
 Key Roles &amp; Responsibilities
 
 
 <ul>
 <li>
 Analyze material and equipment requirements received from technical office and project teams,
 </li>
 <li>
 Identify products in line with technical specifications and manage quotation processes,
 </li>
 <li>
 Conduct supplier research, develop new vendors, and evaluate existing ones based on performance criteria,
 </li>
 <li>
 Negotiate effectively with suppliers on price, quality, warranty, and delivery terms,
 </li>
 <li>
 Create purchase orders and follow up shipment and delivery processes through the ERP system,
 </li>
 <li>
 Verify technical compliance and quality documentation of received materials,
 </li>
 <li>
 Develop alternative material and supplier analyses to improve cost efficiency,
 </li>
 <li>
 Collaborate closely with site, factory, warehouse, and HQ teams to ensure continuous material supply,
 </li>
 <li>
 Maintain and follow up all contracts and purchasing documents, and prepare supplier performance reports.
 </li>
 </ul>
 
 
</div>

Procurement Specialist

ENKA İnşaat ve Sanayi A.Ş.

<div>
 
 We are looking for talents to build their career as a
 
 Technical Office Engineer
 
 for our Project in
 
 Mozambique!
 
 
 
 
 
 
 In ENKA family, you can;
 
 <ul>
 <li>
 Have a chance to work for the largest engineering and construction company of Turkey,
 </li>
 <li>
 Be a part of a global company of 17.000 employees,
 </li>
 <li>
 Build your career in a company with experience over 65 years,
 </li>
 <li>
 Gain experience in corporate culture with a global management approach,
 </li>
 <li>
 Have access to future opportunities for working in other countries over 5 continents where we are currently operating after the successful completion of this assignment.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 B.Sc. degree in Civil, Mechanical, Geotechnical or Electrical &amp; Electronics Engineering
 </li>
 <li>
 Min. 5 years of experience as a Technical Office / Project Controls Engineer,
 </li>
 <li>
 Excellent command of written and spoken English,
 </li>
 <li>
 Strong communication skills,
 </li>
 <li>
 Analytical thinking, solution oriented, enthusiastic, self-motivated, positive and energetic.
 </li>
 <li>
 No restriction to travel and stay abroad.
 </li>
 </ul>
 
 
 
 
 If you apply for this job posting, you can review the clarification text prepared within the scope of KVKK s. 6698 regarding your personal data to be processed at www.enka.com.
 
 
 
</div>

Technical Office Engineer

Explore 526+ Technical specialist in Istanbul this November. Find roles across top companies and apply now to boost your career.

526 technical specialist jobs IN Istanbul

Technical Procurement Specialist - Hybrid

Junior Technical Support Specialist

Support Debug Engineer

Support Debug Engineer

Technical Sales Support Professional

Procurement Specialist

Technical Office Engineer