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technical support analyst

Luxoft

<div><div><h5 class="jobSectionHeader"><b>Project description
</b></h5><p>We are looking for an experienced Calypso Analyst to strengthen our team in Riyadh running maintenance project for a large customer in KSA. You will be responsible for first-line technical and functional support of the Calypso application and associated technical services. The role involves user support across the front and back offices, technical maintenance of the application and involvement in the delivery of key change initiatives for the bank.
</p></div><div><h5 class="jobSectionHeader"><b>Responsibilities</b></h5>
<div><div><p>Investigate issues as and when they occur, participate in root cause analysis, and suggest and implement resolutions in a timely manner to prevent future occurrences of similar issues through incident and problem management best practices.
</p></div><div><p>Complete necessary documentation to track and close support tickets and ensure timely updates to business users and management.
</p></div><div><p>Work closely with project teams, provide analysis, support and assist with software releases and rollouts in the production environment according to Change Management best practices.
</p></div><div><p>Drive continuous improvement opportunities i.e. event monitoring and alerting, automate manual activities whenever possible
</p></div><div><p>Participate in an on-call support roster to ensure our most critical applications are Always On for our colleagues and customers and work overtime as required to fix service impacting incidents, maintain our technology services, participate in Disaster Recovery activities and assist with change delivery.
</p></div><div><p>Proactively manage risk; meet all policy and compliance requirements; perform controls; adhere to Process and Procedures pertinent to role; and escalate events, issues or breaches as they are identified (risk accountability forms part of all roles, as everyone is responsible for managing risk and compliance).
</p></div><div><p>Demonstrate professional and ethical behavior in your actions by ensuring compliance with external legislation, bank standards and internal operating policies and procedures.
</p></div></div></div><div><h5 class="jobSectionHeader"><b>Skills</b></h5>
<p>Must have
</p><div><div><p>Strong understanding of Calypso as a back-office system. Experience with settlements and accounting functionality within Calypso. Report generation.
</p></div><div><p>5-10 years of working experience in Calypso Functional Support Analyst role.
</p></div><div><p>calypso technical knowledge and functional knowledge is a must.
</p></div><div><p>Configuring and customizing the Calypso system to meet business requirements.
</p></div><div><p>Troubleshooting issues within the Calypso system, potentially providing solutions or escalating to the technical team.
</p></div><div><p>Providing support for Calypso-related issues, potentially through a ticketing system.
</p></div><div><p>Coordinating with other teams, such as front office and middle office.
</p></div><div><p>Production implementation and post-production support.
</p></div><div><p>Strong problem-solving skills and experienced in providing support in a fast-paced environment.
</p></div></div><p>Nice to have
</p><div><div><p>understating of multiple OS environments (Linux, Windows)
</p></div></div></div><div><h5 class="jobSectionHeader"><b>Other</b></h5>
<div><div><div><p>Languages</p>
<p>English: C1 Advanced
</p></div></div><div><div><p>Seniority</p>
<p>Senior</p></div></div></div></div></div>
<br><div><div><div><p>Riyadh, Saudi Arabia
</p></div><p>Req. VR-115829
</p></div><div></div><div><div><p>Calypso
</p></div><div><p>BCM Industry</p>
</div><div><p>13/11/2025
</p></div><div><p>Req. VR-115829</p></div></div></div><p></p>

Calypso Back Office Support Consultant

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Service Desk Analyst L3
</div></div></div></div><div><div><div><div>City: Riyadh
</div></div></div></div><div><div><div><div>State/Province: Riyadh Province
</div></div></div></div><div><div><div><div>Posting Start Date: 11/18/25
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Role:
</b></p><p>The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro&acirc;&#128;&#153;s Service Desk objectives
</p></div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div><div><p><b>Do:
</b></p><ul><li><b>Be responsible for primary user support and customer service
</b><ul><li>Respond to queries from all calls, portal, emails, chats from the client
</li><li>Become familiar with each client and their respective applications/ processes
</li><li>Learn fundamental operations of commonly-used software, hardware and other equipment
</li><li>Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software
</li><li>Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA &amp; hits
</li>Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework<br>
<li>
</li></ul></li></ul><p></p><ul><li><b>Regular MIS &amp; resolution log management on queries raised
</b><ul><li>Record events and problems and their resolution in logs
</li><li>Follow-up and update customer status and information
</li><li>Pass on any feedback, suggestions, escalations by customers to the appropriate internal team
</li><li>Identify and suggest improvements on processes, procedures etc.
</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div><div><p><b>Deliver:
</b></p><div><div><div><div><b>No.
</b></div><div><p><b>Performance Parameter<br>
</b></p></div><div><p><b>Measure<br>
</b></p></div></div><br>
<div><div>1.
</div><div><p>Service Desk Delivery<br>
</p></div><div><p>Adherence to TAT, SLA as per SoW
</p><p>Minimal Escalation
</p><p>Customer Experience<br>
</p></div></div><br>
<div><div>2.
</div><div><p>Personal<br>
</p></div><div><p>Attendance
</p><p>Documentation etc.<br>
</p></div></div><br>
</div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>&#847;
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>&#847;</b></h2></div></div></div></div></div></div></div></div><p></p>

Service Desk Analyst L3

InterSystems

<div>
 As a member of a worldwide team, you will develop your technical, professional, and personal skills, within an environment of teamwork, cooperation, and fun. You will help developers from our technology partners create and support their applications in real world environments. You will have the opportunity to work with some of the world&rsquo;s leading organizations in healthcare, finance, telecommunications, and other industries. This position will also encourage and prepare you to take on other growth opportunities within the organization.
 <br/>
 <br/>
 A mentor will help you identify and develop your technical, professional, and personal skills for a successful technical career. Depending on your level of experience the training program can include classroom learning, e-learning, projects, and external courses. Your mentor will also help you familiarize you with the InterSystems environment.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ready to work with the product support team.
  </li>
  <li>
   Provide immediate response to customer inquiries in accordance with service standards.
  </li>
  <li>
   Provide technical support for custom development, user defined functions, interfaces, reports, extracts, data migration scripts and conversions.
  </li>
  <li>
   High debugging and troubleshooting skills to identify the application issues.
  </li>
  <li>
   Supporting the application support team troubleshooting the reported issues.
  </li>
  <li>
   Provide advice and best practices to Partners for technical areas such as networks, configurations, architectures etc.
  </li>
  <li>
   Provide technical support for troubleshooting and performance analysis for reports, stored procedures, interfaces, conversions, data migration scripts and user defined functions.
  </li>
  <li>
   Escalate Open (unresolved) problems in accordance with current policies and procedures.
  </li>
  <li>
   Participate of preparing training materials for technical courses such as system custom development or reporting.
  </li>
  <li>
   Participate of preparing of technical documentation such as reference materials, installation instructions, user guides, knowledge-based articles and how-to&rsquo;s.
  </li>
  <li>
   Continuously improve customer satisfaction by soliciting customer suggestions for product and service improvements and then escalating such suggestions to management.
  </li>
  <li>
   Improve response time to customer inquiries by continuously improving communication, analytical, and learning skills.
  </li>
  <li>
   Participate in on-site technical training if required.
  </li>
  <li>
   Participate in on-site technical support if required.
  </li>
  <li>
   Participate in the on call support 24-hour roster service, to ensure support is always available for our customers.
  </li>
  <li>
   Preferably experience with Hospital&rsquo;s business workflows.
  </li>
  <li>
   Support the application specialist in analysing complex root causes of incident tickets. The goal is to improve the client&rsquo;s experience with the system by resolving issues effectively and efficiently.
  </li>
  <li>
   Assist the Product and Implementation teams by providing insights to make the product more consistent, robust, and user-friendly. Support them by reporting and testing product tickets when needed to improve the client experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Preferably experience with Hospital&rsquo;s business workflows.
  </li>
  <li>
   Preferably strong Knowledge in InterSystems Object Script: Experience in working with and troubleshooting routines, stored procedures, and objects.
  </li>
  <li>
   Preferably Expertise in IRIS Tables and Globals: understanding of how persistent classes and tables relate to globals, including default global mapping and manual mappings.
  </li>
  <li>
   Performance Troubleshooting: Skilled in diagnosing and improving performance issues in stored procedures, SQL queries, and data extracts or reports, especially those using Cach&eacute; ObjectScript.
  </li>
  <li>
   Experience of web-oriented languages, including HTML, and Java script.
  </li>
  <li>
   Experience with SQL, data analysis and database methodologies
  </li>
  <li>
   Preferably experience with HL7 technologies.
  </li>
  <li>
   Knowledge of programming languages &ndash; ideally Java or C++
  </li>
  <li>
   Experience working in software not limited to a Developer, Quality Engineer, and/or Solutions Architect
  </li>
  <li>
   Experience with data analysis and database methodologies
  </li>
  <li>
   Be able to design and write technical documents.
  </li>
  <li>
   Well-versed in Internet / Intranet concepts and Microsoft IIS.
  </li>
  <li>
   Preferably experience within InterSystems products (IRIS, Ensemble) is required.
  </li>
  <li>
   BS or MS in Computer Science or equivalent.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About InterSystems
  <br/>
  <br/>
 </strong>
 InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24&times;7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit
 <strong>
  InterSystems.com
 </strong>
 .
</div>


Technical Support Specialist

Tamara

<div>
 <p>
  <strong>
   About Us
  </strong>
 </p>
 <p>
  Tamara is the leading fintech platform to shop, pay and bank in Saudi Arabia and the wider GCC region, and Saudi&rsquo;s first fintech unicorn. Tamara&rsquo;s mission is to empower people in their daily lives and revolutionize how they shop, pay, and bank. Tamara serves millions of users in KSA, UAE, and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, eXtra, and Farfetch as well as thousands of SMEs.
 </p>
 <p>
  Tamara is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Role
  </strong>
 </p>
 <p>
  We are seeking a dedicated Application Support Engineer to join our Technical Support team. In this role, you will be responsible for investigating, troubleshooting, and resolving technical issues reported by customers and merchants, while maintaining high standards of service quality. This will include using SQL to query databases, analyze data, and identify root causes for issues.
 </p>
 <p>
  You will work with cross-functional teams, including Engineering, Product, and Customer Support, to identify root causes, develop solutions, and ensure continuous improvement in system functionality and user experience.
 </p>
 <p>
  You will excel in this role if you are a proactive problem-solver with strong SQL skills, excellent communication abilities, and a passion for learning. You should be comfortable working in a fast-paced environment, managing multiple priorities, and delivering timely, accurate support
  <strong>
   .
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Respond promptly to frontline agents on inquiries via ticketing system, providing technical assistance and guidance.
  </li>
  <li>
   Identify and troubleshoot technical issues reported by Customers and Merchants, escalating complex problems to product teams and Senior Engineers when necessary.
  </li>
  <li>
   Maintain ownership of escalated cases until resolution, ensuring timely follow-up and user communication.
  </li>
  <li>
   Document issue details, investigation steps, resolutions, and lessons learned in a structured and clear manner.
  </li>
  <li>
   Contribute to knowledge base content, including troubleshooting guides, FAQs, and technical documentation.
  </li>
 </ul>
 <p>
  <strong>
   Your Expertise:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field preferred.
  </li>
  <li>
   Previous experience in technical support roles is required.
  </li>
  <li>
   Advanced understanding and experience in SQL.
  </li>
  <li>
   Strong problem-solving skills and a willingness to learn new technologies.
  </li>
  <li>
   Excellent communication skills, both written and verbal, with the ability to convey technical information clearly and effectively to non-technical users.
  </li>
  <li>
   Customer-focused mindset with a dedication to providing exceptional service and support.
  </li>
  <li>
   Ability to work independently as well as part of a team in a fast-paced environment.
  </li>
  <li>
   Proficiency in using support ticketing systems and other relevant software tools.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  All qualified individuals are encouraged to apply.
 </p>
</div>


Application Support Engineer

<div>:
<div><b>
Senior Technical Support Account Manager - Saudi Arabia, Riyadh</b></div><div></div><div><b><br>
Senior Technical Support Account Manager</b></div><div></div><div><br>
We&rsquo;re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.</div><div></div><div><br>
If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.</div><div></div><div><b><br>
About the job</b></div><div>
The Technical Support team is looking for a Senior Technical Support Account Manager who will provide post-sales support across enterprise-class SAS business software applications and/or solutions for strategic customers as assigned and serve as an advocate and escalation point for the customer acting as a liaison between all SAS divisions. Provide input and guidance during the customer lifecycle and contribute as a stakeholder to the success of the customer&rsquo;s relationship with SAS.</div><div><br>
</div><div><b>As a Senior Technical Support Account Manager, you will:</b></div><ul><li><p>
Act as an strategic technical advisor to customers on SAS support related activities.</p></li><li><p>
Proactively communicate carefully and effectively with customer and experts across SAS during the problem resolution process. Accurately document and specify information in the case management system during the entire case life cycle. Provide status updates for all outstanding issues.</p></li><li><p>
Consistently set and manage internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate). Follow defined Standard Operating Procedures to ensure consistent delivery of standards and services. Coordinate SAS resources as required to deliver support services. Often perform these duties under pressure where decisions have a significant business impact for SAS and/or customers.</p></li><li><p>
Routinely build knowledge of SAS and specialized technical and business domain knowledge with an understanding of the business problems that are addressed by SAS applications and/or solutions. Help customers understand where risks exist, suggest strategies for mitigation, and recommend resources to help reduce risk. Facilitate the timely and sufficient resolution of all customer issues and requests.</p></li><li><p>
Collaborate with experts across technical support departments, SAS divisions, and partners when necessary. Keep internal and external stakeholder groups informed of problems, suggestions and general comments and concerns related to the software, the business domain, and the account, as appropriate. Act as an advocate for the customer.</p></li><li><p>
Identify and share account intelligence with sales account teams, identifying new software or services sales opportunities. Contribute to the proposal definition and sales of new support service opportunities. Solicit feedback on technical support services.</p></li><li><p>
Suggest, manage, and implement special projects to assist Technical Support, users, or other teams.</p></li><li>
Ensure all applicable security policies and processes are followed to support the organization's secure software development goals.</li><li>
Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.</li></ul><div></div><div><b><br>
Required qualifications</b></div><br>
<div></div><ul><li>
Minimum 7 years of relevant experience in software support. Relevant experience may also include designing leadership.</li><li><p>
Advanced English and Arabic for client interaction.</p></li><li><p>
Strong communication skills.</p></li><li><p>
Excellent organizational skills and strong problem resolution skills.</p></li><li><p>
Has in-depth knowledge of the support industry.</p></li><li><p>
Ability to use unique skills to contribute to the development of company objectives and principles and to achieve goals in creative and effective ways.</p></li><li><p>
Ability to deliver presentations to various audiences including colleagues, customers, and industry experts.</p></li><li>
Travel as business requirements dictate at management discretion.</li><li>
Equivalent combination of related education, training and experience may be considered in place of the above qualifications.</li></ul><div></div><div><b><br>
Additional competencies, knowledge and skills</b></div><ul><li><b>
Decision making -</b> Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information.</li><li><b>
Communication -</b> Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message, listening actively to others.</li><li><b>
Influencing -</b> Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes.</li></ul><div></div><div><b><br>
Benefits highlights</b><b>
</b></div><ul><li>Housing allowance</li><li>
Schooling allowance</li><li>
Medical Insurance</li><li>
Life Insurance</li></ul><div><b>
You are welcome here.</b></div><div>
At SAS, it&rsquo;s not about fitting into our culture &ndash; it&rsquo;s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.</div><div></div><div><b><br>
Additional Information:</b></div><div><i>
SAS only sends emails from verified &ldquo;sas.com&rdquo; email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact </i><i>Recruitingsupport@sas.com.</i></div><div></div><div><br>
Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more.</div><div></div><div><br>
#LI-MS1</div><div>
#SAS</div></div>

Sr Technical Support Account Manager

Aventus

<div>
 <p>
  <strong>
   Role:
  </strong>
  Business Analyst
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Riyadh, Saudi Arabia
 </p>
 <p>
  <strong>
   Duration:
  </strong>
  6 Month Contract (Extendable)
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  We are supporting a leading consulting firm in Riyadh that is hiring a Senior Business Analyst for an immediate on site assignment. This is a hands on role focused on requirements, applications, workflows, user journeys, and supporting development and QA teams across multiple workstreams.
 </p>
 <p>
  The ideal candidate will have strong experience working in software and application development environments with the ability to bridge business and technical teams.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Lead requirement gathering sessions with business and technical stakeholders
  </li>
  <li>
   Document business, functional, and non functional requirements including BRDs
  </li>
  <li>
   Map and document workflows, processes, user journeys, and personas
  </li>
  <li>
   Translate business logic into clear requirements for developers and data engineers
  </li>
  <li>
   Create user stories, acceptance criteria, process flows, and data mapping documents
  </li>
  <li>
   Work closely with development teams to design and validate new application modules
  </li>
  <li>
   Coordinate with QA teams for testing and issue tracking
  </li>
  <li>
   Document data sources, KPIs, dashboards, and reporting needs
  </li>
  <li>
   Prepare test cases and support application testing
  </li>
  <li>
   Execute UAT with business teams and validate functionality
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  &bull; 5 to 10 years of experience as a Business Analyst in software or application development
 </p>
 <p>
  &bull; Strong experience in requirements gathering, BRDs, process mapping, and UAT
 </p>
 <p>
  &bull; Ability to collaborate with development, data, and QA teams
 </p>
 <p>
  &bull; Arabic speaking candidates are strongly preferred
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you are interested, please apply with your most up to date CV. If you know anyone who would be interested, please share the job ad.
 </p>
</div>


Business Analyst

Deutsche Bank

<div>
 <strong>
  Position Overview
  <br/>
  <br/>
 </strong>
 <strong>
  Details of the Division and Team:
  <br/>
  <br/>
 </strong>
 Within Technology, Data and Innovation division, Group Technology and Infrastructure, Branch Technology organization has the mission to provide onshore technology services that cover the support of applications, infrastructure and end-user technologies, as well as compliance with local regulatory requirements related to Technology.
 <br/>
 <br/>
 BT provides its services to all our business lines and support functions for enablement of world-class banking capabilities to the clients.
 <br/>
 <br/>
 <strong>
  What we will offer you:
  <br/>
  <br/>
 </strong>
 A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That&rsquo;s why we are committed to providing an environment with your development and wellbeing at its center.
 <br/>
 <br/>
 <strong>
  You can expect:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Life Insurance
  </li>
  <li>
   Accidental Death Insurance
  </li>
  <li>
   Permanent Partial Disability Insurance
  </li>
  <li>
   Private Medical Insurance for you, your spouse and dependent children
  </li>
  <li>
   Flexible working arrangements
  </li>
  <li>
   30 days of annual paid leave, plus public holiday &amp; Flexible Working Arrangement
  </li>
  <li>
   Contributions to Employee Workplace Savings "GOSI" plan (for Saudi nationals only)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your key responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure Application Operations Team provides optimum service level to business units and support functions.
  </li>
  <li>
   Ensure banking and trading applications availability and integrity. Perform regular maintenance and required changes.
  </li>
  <li>
   Assist in managing stakeholders (internal and external) communications, expectations, relationships.
  </li>
  <li>
   Take overall responsibility on monitoring applications changes, resolution of incidents and problems, including interfaces to external and global systems.
  </li>
  <li>
   Assist in delivering activities related to domestic IT landscape jointly with IT peers, business and external partners (regulator, vendor, stock exchange).
  </li>
  <li>
   Ensure that defined service operations processes are adhered to by the team and make improvement recommendations where appropriate.
  </li>
  <li>
   Participate in team related activities such as participating and leading work streams, chairing team meetings, being trained and training peers, where appropriate.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your skills and experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5 years experience in Technology in banking or capital market sectors in Saudi Arabia.
  </li>
  <li>
   Experience in banking and trading applications (SARIE, SADAD, WATHEEQ, OMS, GTEXCHANGE).
  </li>
  <li>
   Good knowledge of underlying infrastructure domains (Unix, Oracle, Network firewalls iDMZ and eDMZ conversation matrixes, information security).
  </li>
  <li>
   ITIL/best practice service management.
  </li>
  <li>
   Ability to work in a high pace environment and virtual teams.
  </li>
  <li>
   Experience managing stakeholders&rsquo; communications and relationships. Bachelor&rsquo;s degree from an accredited college or university (focus on Computer Science).
  </li>
  <li>
   Arabic language to communicate with business partners and regulators.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How we&rsquo;ll support you:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Flexible working to assist you balance your personal priorities
  </li>
  <li>
   Coaching and support from experts in your team
  </li>
  <li>
   A culture of continuous learning to aid progression
  </li>
  <li>
   A range of flexible benefits that you can tailor to suit your needs
  </li>
  <li>
   Training and development to help you excel in your career
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
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  About us and our teams:
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 Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.
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  Deutsche Bank &amp; Diversity
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 Our values define the working environment we strive to create &ndash; diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
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 We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
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Technology Service Analyst

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