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Pentagon Solutions

&middot; Windows Server 2012,2016, 2019 and 2022 administration knowledge.&middot; Experience in Cloud server cloud configuration and administration in Azure, AWS, and Google Cloud.&middot; Experience in configuring Failover clustering and high availability.&middot; Experience in configuring Virtual Machines in Windows and VMWare.&middot; Thorough knowledge in DC, Secondary DC, GPO, File Service, Print Service and IIS&middot; Networking experience in CISCO configuring Managed Switches, WiFi controllers, Security Routers&middot; Configuration knowledge in Network Firewalls Fortinet, Sonicwall and Cisco ASA&middot; Knowledge in VPN configuration (IPsec and SSL)&middot; NAS device configuration and Iscsi knowledge&middot; Experience in Desktop administration.&middot; Experience in Microsoft 365 tenant administration - Exchange online, Sharepoint online, Intunes.&middot; Experience in Google Workspace administration.&middot; Experience in Cloud backup solutions - Azure, AWS, Acronis, Veeam, etc,..&middot; Must have Good communication and presentation skills.Job Type: Full-timePay: From AED3,500.00 per monthWillingness to travel:<ul><li>50% (Preferred)</li></ul>

IT technical support engineer

Acrobat computer

We are looking for a motivated IT Engineer &ndash; Pre-Sales to support our sales team by providing technical expertise, preparing solutions, and assisting clients in understanding our IT products and services. The ideal candidate should have strong technical knowledge with excellent communication and sales skills.Key Responsibilities:<ul><li>Support the sales team with technical knowledge and solution design</li><li>Meet clients to understand their IT requirements</li><li>Prepare technical proposals, quotations, and presentations</li><li>Demonstrate products, tools, and IT solutions to customers</li><li>Coordinate with suppliers for pricing and technical details</li><li>Assist in project planning and solution implementation</li><li>Maintain strong client relationships through technical support</li><li>Respond to RFPs, RFQs, and tenders with accurate technical details</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT, Computer Engineering, or related field</li><li>1&ndash;3 years of experience in IT support or IT sales/presales</li><li>Strong knowledge of networks, systems, hardware, and software</li><li>Good understanding of Microsoft 365, servers, and security products</li><li>Excellent communication and presentation skills</li><li>Ability to work with both technical and non-technical clients</li></ul>Preferred Skills:<ul><li>Experience with CCTV, access control, or IT solutions sales</li><li>Knowledge of firewalls, switches, routers</li><li>Familiarity with cloud solutions (Azure, AWS, Google)</li></ul>Job Type: Full-timePay: From AED3,500.00 per month

IT Engineer

AL YAFOUR GENERAL CONTRACTING & TRANPORT LLC 

Location: Abu Dhabi, UAE Company: Al Yafour General Contracting LLC Employment Type: Full-Time Experience Level: Mid-LevelAbout the RoleWe are seeking a qualified and motivated IT Support Engineer, Hiring a developer with hands-on experience in building ERP systems across backend and frontend. to join our team. The candidate will be responsible for maintaining and improving our IT infrastructure, supporting end users, and ensuring the smooth operation of all hardware, software, and network systems.Key Responsibilities<ul><li>Provide technical support for hardware, software, and network issues across the company.</li><li>Install, configure, and maintain operating systems, applications, and equipment.</li><li>Manage user accounts, access rights, and system security.</li><li>Monitor network performance and troubleshoot connectivity problems.</li><li>Maintain IT documentation, asset records, and regular system backups.</li><li>Support office automation systems (email, printers, ERP, etc.).</li><li>Coordinate with external IT vendors when necessary.</li><li>Implement cybersecurity best practices and data protection protocols.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Minimum 2&ndash;3 years of experience in IT support or system administration.</li><li>Strong knowledge of Windows OS, MS Office 365, networking (LAN/WAN), and troubleshooting.</li><li>Familiarity with ERP systems and cloud-based platforms is a plus.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work independently and under pressure.</li></ul>Interested candidates can send their updated CV to [saif@alyafour.com] contact 0501667613 Please mention &ldquo;IT Support Engineer &ndash; Abu Dhabi&rdquo; in the subject line.Job Type: Full-timePay: AED1.00 - AED2.00 per month

IT Support Engineer / IT Officer

z2a systems

IT Support and IT Sales EngineerTriforce Computer Systems &ndash; Abu DhabiEmail: Careers@triforcecomputers.comIT Support:<ul><li>Provide first-line technical support to internal teams (hardware, software, networking, emails, etc.)</li><li>Manage and maintain IT systems including servers, networks, and databases.</li><li>Ensure data security, backups, and disaster recovery protocols are in place and up to date.</li><li>Install and configure hardware and software.</li><li>Troubleshoot system and network issues, diagnosing and resolving faults.</li><li>Collaborate with vendors and service providers for IT hardware, software, and services.</li><li>Monitor system performance and maintain documentation for IT processes and systems.</li></ul>Marketing &amp; Sales:<ul><li>Develop and implement marketing campaigns to generate leads and promote services.</li><li>Visit existing and potential client offices to introduce products/services and build relationships.</li><li>Actively follow up with leads and inquiries to close sales and grow the customer base.</li><li>Identify business opportunities, conduct market research, and analyze competitors.</li><li>Coordinate digital marketing activities, including SEO, social media, email campaigns, and Google Ads.</li><li>Create and manage promotional materials such as brochures, presentations, and content for websites and social platforms.</li><li>Plan and execute on-ground events, exhibitions, and client meetings to promote the brand.</li><li>Report on marketing and sales performance metrics to management.</li><li>Requirements:</li><li>Bachelor&rsquo;s degree in IT, Marketing, Business, or a related field.</li><li>Minimum 2 years of experience in IT support and marketing/sales roles.</li><li>Solid technical knowledge of hardware, networking, and troubleshooting.</li><li>Strong communication, presentation, and interpersonal skills.</li><li>Experience in direct client interaction and outside sales/marketing visits.</li></ul>Preferred Skills:<ul><li>UAE driving license (optional).</li><li>Fluency in English (Arabic is a plus).</li><li>Ability to manage time effectively between technical and sales tasks.</li><li>Job Types: Full-time, Permanent</li></ul>Job Types: Full-time, PermanentPay: From AED2,200.00 per month

IT Support and IT Sales Engineer

Join or sign in to find your next job Join to apply for the FSTD Support Technical Assistant-EN role at CAEJoin to apply for the FSTD Support Technical Assistant-EN role at CAEGet AI-powered advice on this job and more exclusive features.<ul><li>Learn from a signed Engineer or Technician about the Preventive Maintenance Activities and Daily Readiness Activities on the Training Devices during OJT.</li><li>Perform Preventive Maintenance Tasks (PMTs) and Daily Readiness (DR) on the training devices and associated systems. The more complex PMTs are performed under the supervision of a Simulator Support Engineer or Technician. Keep the associated PMT and DR records up to date and available at all times.</li><li>Accountable to maintain, keep track, and request consumable items and tools required to perform the Preventive Maintenance Tasks and Daily Readiness.</li><li>Make use of the Maintenance Management System to record, track, and review all maintenance activities.</li><li>Support logistics duties, including yearly inventories, re-arrangement of stores, packing and preparation for shipping, etc Perform housekeeping functions, administrative functions, and other tasks to support the technical services group, as reasonably required.</li><li>Comply with local & global CAE Environmental Health & Safety standards, instructions, and safe working procedures. Exercise duty of care for own H&S, and that of others who may be affected by his/her work. </li></ul>About This Role Duties & Responsibilities <ul><li>Learn from a signed Engineer or Technician about the Preventive Maintenance Activities and Daily Readiness Activities on the Training Devices during OJT.</li><li>Perform Preventive Maintenance Tasks (PMTs) and Daily Readiness (DR) on the training devices and associated systems. The more complex PMTs are performed under the supervision of a Simulator Support Engineer or Technician. Keep the associated PMT and DR records up to date and available at all times.</li><li>Accountable to maintain, keep track, and request consumable items and tools required to perform the Preventive Maintenance Tasks and Daily Readiness.</li><li>Make use of the Maintenance Management System to record, track, and review all maintenance activities.</li><li>Support logistics duties, including yearly inventories, re-arrangement of stores, packing and preparation for shipping, etc Perform housekeeping functions, administrative functions, and other tasks to support the technical services group, as reasonably required.</li><li>Comply with local & global CAE Environmental Health & Safety standards, instructions, and safe working procedures. Exercise duty of care for own H&S, and that of others who may be affected by his/her work. </li></ul>Skills / Background <ul><li>2-Year Technical Diploma in Electronics, Electrical or Aviation Field.</li><li>Knowledge of the English Language, both spoken and written.</li><li>Basic understanding of Electro-Mechanical Terminology.</li><li>Able to interpret schematics and other technical documents pertaining to Electro-Mechanical systems.</li><li>Basic computer skills with knowledge of the Microsoft Office suite (Word, Excel, etc )</li><li>Basic knowledge of computer networking </li></ul>Position Type Regular CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws. If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at Seniority level <ul><li> Seniority level Internship</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Aviation and Aerospace Component Manufacturing</li></ul>Referrals increase your chances of interviewing at CAE by 2x Sign in to set job alerts for "Technical Assistant" roles. 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FSTD Support Technical Assistant-EN

Dicetek LLC

<div>
 
 Open to Shift Work
 
 
 
 
 About The Role
 
 
 
 We&rsquo;re seeking a detail-oriented
 
 Production Support Engineer (L1)
 
 with strong
 
 communication
 
 and
 
 analytical skills
 
 to join our technology operations team in
 
 Abu Dhabi
 
 . The ideal candidate will monitor production systems, manage incidents, and perform first-level troubleshooting while working closely with
 
 L2
 
 and
 
 L3 support teams
 
 to ensure uninterrupted service delivery. You&rsquo;ll play a crucial role in maintaining operational excellence, ensuring timely escalation of critical issues, and driving adherence to defined
 
 SLAs
 
 and service standards across all supported environments.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Act as the first point of contact for production incidents received through email, chat, or ticketing tools
 </li>
 <li>
 Log, categorize, and prioritize incidents and service requests in ServiceNow, Remedy, or JIRA
 </li>
 <li>
 Monitor system dashboards, alerts, and shared mailboxes to detect service interruptions and performance degradation
 </li>
 <li>
 Perform basic troubleshooting for applications, APIs, and backend services
 </li>
 <li>
 Execute SQL queries to validate data and ensure accuracy in system transactions
 </li>
 <li>
 Perform log analysis and Linux/Windows-level checks for incident validation
 </li>
 <li>
 Escalate unresolved issues to appropriate L2 or L3 teams while ensuring clear and complete documentation
 </li>
 <li>
 Maintain continuous communication with stakeholders on ticket progress and resolution timelines
 </li>
 <li>
 Participate in rotational shifts (24&times;7) ensuring timely updates and smooth handovers
 </li>
 <li>
 Maintain SOPs, known-error databases, and incident records for operational continuity
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in Production Support, Service Desk, or IT Operations
 </li>
 <li>
 Strong communication and problem-solving skills
 </li>
 <li>
 Good understanding of ITIL processes (Incident, Problem, and Change Management)
 </li>
 <li>
 Working knowledge of Windows and Linux operating systems
 </li>
 <li>
 Familiarity with banking or financial systems (onboarding, payments, cards, loans) preferred
 </li>
 <li>
 Experience in ticketing tools like ServiceNow, Remedy, or JIRA
 </li>
 <li>
 Exposure to SQL, API validation, and JavaScript scripting
 </li>
 <li>
 Ability to prioritize, multitask, and manage incidents effectively
 </li>
 <li>
 Customer-oriented approach with strong accountability and ownership
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field
 </li>
 <li>
 ITIL v4 Foundation certification preferred (not mandatory)
 </li>
 <li>
 Exposure to monitoring and observability tools such as Dynatrace, Grafana, or AppDynamics
 </li>
 <li>
 Willingness to work in rotational shifts, including weekends and public holidays
 </li>
 <li>
 Strong desire to progress into L2 / L3 Production Support or Application Reliability roles
 </li>
 <li>
 Self-driven, adaptable, and committed to maintaining operational stability in a fast-paced environment
 </li>
 </ul>
</div>

Production Support Engineer (L1)

Gutor

<div>
 Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor's products are designed to meet the demanding needs of industries such as oil &amp; gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 600 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few.
 
 
 Gutor is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are available to help with any problems that may arise.
 
 
 The Field Service Engineer's (FSE) primary role is to perform services on customer sites: installation supervision, commissioning, preventive &amp; corrective maintenance, testing, and modification of Gutor UPS systems and batteries.
 
 
 The FSE works on both, on- and offshore sites, nuclear and is in direct contact with the customer. Thus, the FSE is the connection between the customer and Gutor&rsquo;s technical and commercial Customer Service teams.
 
 
 The FSE is responsible for project delivery and field activities on customer installed base. Dedicated to field activities on customer-installed base and project delivery.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Executing technical tasks following notification, dedicated to asset management, offer and project and engineering.
 </li>
 <li>
 Performing installation supervision and commissioning of Gutor systems including the batteries
 </li>
 <li>
 Performing preventive and corrective maintenance for Gutor UPS equipment including batteries
 </li>
 <li>
 Solving UPS problems at customers&rsquo; sites and providing reports on these issues
 </li>
 <li>
 Responsible for identifying and reporting failure modes encountered in the field, as well as for determining the cause of these failures
 </li>
 <li>
 Identifying and correcting more complex problems associated with start-up
 </li>
 <li>
 Training customers on equipment operation and maintenance of Gutor systems
 </li>
 <li>
 Interacting with customers by phone or face to face
 </li>
 <li>
 Representing Gutor in dealing with customer concerns
 </li>
 <li>
 Promoting proactively Gutor services &amp; products, including contracts, spare parts, preventive maintenance, modifications, digital services, etc.
 </li>
 <li>
 Identify new opportunities while attending customer sites to promote the Services growth.
 </li>
 <li>
 Developing on-going relationships with customers to secure future business
 </li>
 <li>
 Researching, evaluating, and recommending new products or equipment upgrades that will meet customer needs
 </li>
 <li>
 Keeping databases updated with completed reports &amp; documents
 </li>
 <li>
 In charge for the safety onsite, making sure that nobody &amp; no properties are endangered
 </li>
 <li>
 Knowledge transfer within the Services Field domain with a coordination role
 </li>
 <li>
 May resolve/troubleshoot implementation problems and/or train customers on the features of the equipment they have purchased
 </li>
 <li>
 Recommend product upgrades, spare parts, and complementary solutions during service visits
 </li>
 <li>
 Promote Service Contracts and Extended Warranties
 </li>
 <li>
 Build strong customer relationships by providing technical expertise and demonstrating the value of our solutions.
 </li>
 <li>
 Educate customers on New technologies and enhancements during routine service interactions.
 </li>
 <li>
 Capture customer feedback and competitor insights to help refine sales strategies.
 </li>
 <li>
 Share leads and opportunities identified during service calls.
 
 
 </li>
 </ul>
 
 Knowledge And Skills &ndash; Required
 
 
 
 <ul>
 <li>
 At least 3 years experience in Field Service Engineering work focused on providing technical advice to customers including commissioning, installing, and testing of products/equipment
 </li>
 <li>
 General working experience Field Service Engineering work
 </li>
 <li>
 Strong knowledge of electronic theory to component level / electro-technical education
 </li>
 <li>
 Knowledge/experience in sales and building strong customer relationships
 </li>
 <li>
 Good written &amp; verbal communication skills in English, ability to have technical conversations with the customer
 </li>
 <li>
 Cross-cultural knowledge &amp; ability to adapt
 </li>
 <li>
 Good computer skills
 </li>
 <li>
 Willingness to travel nationally &amp; internationally
 
 
 </li>
 </ul>
 
 PERSONAL ATTRIBUTES
 
 
 
 <ul>
 <li>
 Flexible and high-performance profile
 </li>
 <li>
 Ability to work independently, well organized
 </li>
 <li>
 Structured way of analyzing &amp; solving technical issues independently
 </li>
 <li>
 High level of professionalism and integrity
 </li>
 <li>
 Self-motivated
 
 
 </li>
 </ul>
 
 Gutor is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
 
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
</div>

Field Service Engineer

Explore 1596+ Technical support engineer in Abu Dhabi this November. Find roles across top companies and apply now to boost your career.