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Freedom Finance MENAT

<div>
 
 Freedom Broker Global Markets is a subsidiary of Freedom Holding Corp. (FRHC), a NASDAQ-listed diversified financial services group.
 
 
 
 
 
 The company operates under a financial services permission granted by the Financial Services Regulatory Authority (FSRA) of Abu Dhabi Global Market (ADGM), specialising in brokerage and investment services.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We are seeking a skilled and proactive
 
 System-Technical Support Engineer
 
 to join our Abu Dhabi office. This role is critical in ensuring smooth IT operations and providing high-quality support to users across various platforms and devices.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Receive and manage user requests via ServiceDesk, email, IP phone, or in-person.
 </li>
 <li>
 Perform initial diagnostics, resolve incidents, fulfill service requests, and provide consultations.
 </li>
 <li>
 Troubleshoot hardware and software issues within the scope of system-technical support.
 </li>
 <li>
 Handle office IT equipment issues; prepare faulty hardware for service center transfer and verify functionality upon return.
 </li>
 <li>
 Collaborate with other IT departments and escalate tasks when necessary.
 </li>
 <li>
 Maintain technical documentation and user instructions in the corporate IT knowledge base.
 </li>
 <li>
 Provide dedicated support to VIP employees.
 </li>
 </ul>
 
 
 
 
 
 Technology Stack
 
 
 
 
 
 <ul>
 <li>
 
 Operating Systems:
 
 Windows 10/11, macOS
 </li>
 <li>
 
 Mobile Platforms:
 
 Android, iOS
 </li>
 </ul>
 
 
 
 
 
 Professional Competence Requirements
 
 
 
 
 
 <ul>
 <li>
 Administration and troubleshooting of Windows and macOS at a system administrator level.
 </li>
 <li>
 Understanding of user account management, access rights, and security policies.
 </li>
 <li>
 Experience with system logs and tools (Event Viewer, Console, etc.).
 </li>
 <li>
 Installation and updating of OS, drivers, and essential software.
 </li>
 </ul>
 
 
 
 
 
 Why Join FBGM?
 
 
 
 
 
 <ul>
 <li>
 Be part of a growing, international financial services group
 </li>
 <li>
 Dynamic work culture with strong executive exposure
 </li>
 <li>
 Opportunities to join an expanding team across a developing regional network
 </li>
 </ul>
 
 
</div>

System Technical Support Engineer

Khidmah

<div>
 
 
 Job Purpose
 
 
 <ul>
 <li>
 The Hard Services Solutions Engineer is responsible for supporting the bid process and submission from receipt of RFP (or earlier where appropriate) through to award consistent with policy and processes, supporting the Bid Manager.
 </li>
 <li>
 Working with the Soft Services Solutions Engineer, cross functionally and with supply chain as appropriate, champion and devise a winning bid through designing an optimal solution and providing effective leadership, inspiration and support to the team.
 </li>
 <li>
 The role shall ensure appropriate input from all internal and external stakeholders to achieve a tender submission and contract award that meets the requirements of the RFP and sanctioned authority.
 </li>
 <li>
 The role will be the primary liaison with the client for site visits and will coordinate the manpower requirements and associated subcontractor and consumables/spares requirements for the bid.
 </li>
 <li>
 In large complex projects the role will be responsible for supporting the Bid Manager in developing the Facilities Management element of the bid and writing the technical submissions and service methodology.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 Bachelors level Degree or equivalent in engineering, or Business or FM related discipline. Relevant technical and commercial qualifications, certification and/or accreditations relating to the Facilities Management Sector are a plus
 
 
 
 
 
 
 Experience:
 
 
 
 3 to 5 years&rsquo; experience in hard services operations
 
 
 Preference will be given to candidate in Facilities Management
 
 
 
 
 
 
 Roles, Responsibilities, Duties
 
 
 <ul>
 <li>
 Should work as an active team member of business development process.
 </li>
 <li>
 Coordinate &amp; interact with other team members to understand the service requirements com pletely and develop effective service delivery models.
 </li>
 <li>
 Conduct the technical reviews and analyse client requirements for new tenders and client requests. Build the service delivery models more cost effective by applying optimum methods to minimise costing.
 </li>
 <li>
 Completing site visits and gathering the required information. Providing the required project provisions (labour, materials, equipment etc) as well as reviewing and analysing the scope of works, drawings, SAL's &amp; KPl's and designing an appropriate solution
 </li>
 <li>
 Obtain maximum accuracy in technical reviews and site-based surveys in terms of identifying the cost components and establishing effective delivery models.
 </li>
 <li>
 Develop and implement standard data gathering and comparative tools to make the process effective on regular basis.
 </li>
 <li>
 Conduct basic analysis on the delivery models in comparison with similar service requirements and bench mark the service elements case to case basis.
 </li>
 <li>
 Write service proposals for various service methods and apply constant improvements in specified proposal templates.
 </li>
 <li>
 Support Bid Manager in the bidding process by providing analytical reports and coordinate with other team members as and when required.
 </li>
 <li>
 To support the conversion of work winning opportunities into successful and profitable contracts
 </li>
 <li>
 To support the creation of a bid strategy and work with the bid team other Work Winning resources to identify, capture and develop win themes
 </li>
 <li>
 To develop a bid programme and having identified necessary resources, secure support from Work Winning and Operational leaders
 </li>
 <li>
 To ensure that submission documents are complete and fully responsive to formal and informal questions posed in the customers bid documentation.
 </li>
 <li>
 To co-ordinate the necessary and appropriate management reviews during the bid process, including the presentation of Key Targets updates and bid proposals for review and audit.
 </li>
 <li>
 To ensure that a bid is submitted on time and in the required format
 </li>
 </ul>
</div>

Hard Services Solutions Engineer

ATGC Transport and General Contracting L.L.C

<div>
 
 
 Role Objective
 
 
 
 The Senior Technical Engineer will be responsible for bridging the gap between design and execution. You will ensure that all technical submittals, drawings, and site operations align with contract documents while maintaining seamless coordination between consultants, subcontractors, and internal engineering teams.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Technical Review &amp; Quality Control
 
 
 <ul>
 <li>
 
 Design Analysis:
 
 Perform a deep-dive review of
 
 IFC (Issued for Construction) drawings
 
 and contract documents to ensure technical feasibility.
 </li>
 <li>
 
 Conflict Resolution:
 
 Identify discrepancies or contradictions within contract documents and prepare formal
 
 RFIs (Request for Information)
 
 to seek clarification.
 </li>
 <li>
 
 Drawing Approval:
 
 Review and approve all types of
 
 coordinated shop drawings
 
 across various disciplines to ensure they are ready for site execution.
 </li>
 </ul>
 
 
 2. Planning &amp; Progress Tracking
 
 
 <ul>
 <li>
 
 Submittal Management:
 
 Prepare and maintain
 
 E1 (Shop Drawings) and E2 (Materials)
 
 logs and schedules.
 </li>
 <li>
 
 Baseline Alignment:
 
 Ensure all technical submittals are synchronized with the project&rsquo;s baseline program to avoid delays.
 </li>
 <li>
 
 Subcontractor Management:
 
 Monitor and follow up on submission dates with subcontractors to ensure timely delivery of technical data.
 </li>
 </ul>
 
 
 3. Coordination &amp; Communication
 
 
 <ul>
 <li>
 
 Cross-Disciplinary Integration:
 
 Lead the coordination between
 
 Civil and MEP
 
 technical teams to ensure zero clashes during installation.
 </li>
 <li>
 
 Stakeholder Liaison:
 
 Conduct daily follow-ups with the
 
 Consultant
 
 and internal technical teams to keep the project moving.
 </li>
 <li>
 
 Reporting:
 
 Provide the Technical Manager with daily updates on activities, progress, and potential bottlenecks.
 </li>
 </ul>
 
 
 4. On-Site Technical Support
 
 
 <ul>
 <li>
 
 Problem Solving:
 
 Act as the primary point of contact for resolving complex site issues and technical hurdles as they arise.
 </li>
 <li>
 
 Discipline Coordination:
 
 Ensure smooth handovers and interface management between all engineering disciplines on-site.
 </li>
 </ul>
 
 
 Required Skills &amp; Qualifications
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s Degree in Civil.
 </li>
 <li>
 
 Experience:
 
 Minimum 7&ndash;10 years of experience in technical engineering roles within the construction industry.
 </li>
 <li>
 
 Software Proficiency:
 
 Expert knowledge of AutoCAD, Revit (BIM), and Microsoft Office/Project.
 </li>
 <li>
 
 Soft Skills:
 
 Strong analytical thinking, leadership presence, and the ability to negotiate with consultants and subcontractors.
 </li>
 </ul>
 
 
</div>

Senior Technical Engineer

GCG Enterprise Solutions

<div>
 Established in 1982, The Digital Imaging &amp; Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market.
 
 
 By embracing the printing industry&rsquo;s phenomenal digital transformation over the years, &lsquo;GCG-DDS&rsquo; developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client&rsquo;s businesses.
 
 
 Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG&rsquo;s holding company &ndash; The Ghobash Group.
 
 
 Now known as GCG ENTERPRISE SOLUTIONS, the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE
 
 
 
 Job Description
 
 
 
 We are seeking a skilled Service Engineer to provide dedicated on-site technical support for printing infrastructure and Managed Print Services (MPS). The role is responsible for first-level and basic second-level support, preventive maintenance, incident resolution, and coordination with centralized service teams to ensure optimal device performance, SLA compliance, and customer satisfaction.
 
 
 <ul>
 <li>
 Provide on-site first-level and basic second-level support for printers and MPS environments
 </li>
 <li>
 Maintain, troubleshooting, and repair printers and related hardware
 </li>
 <li>
 Perform preventive maintenance and routine health checks on printing devices
 </li>
 <li>
 Monitor device performance, consumables, and service alerts to ensure uninterrupted operations
 </li>
 <li>
 Act as the primary on-site technical point of contact for MPS-related issues
 </li>
 <li>
 Escalate complex incidents to senior engineers or vendors and coordinate timely resolution
 </li>
 <li>
 Maintain accurate service documentation, incident logs, and asset records
 </li>
 <li>
 Support continuous service improvement initiatives and follow standard service procedures
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Diploma in IT, Electronics, or a related field
 </li>
 <li>
 Bachelor&rsquo;s degree in IT, Engineering, or equivalent practical experience
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 3-5 years of experience in printer maintenance, technical support, or service engineering
 </li>
 <li>
 Experience supporting Managed Print Services (MPS) in a customer-dedicated or on-site role
 
 
 </li>
 </ul>
 
 Skills &amp; Abilities
 
 
 
 <ul>
 <li>
 Strong troubleshooting and problem-solving skills
 </li>
 <li>
 Good understanding of printing systems and MPS environments
 </li>
 <li>
 Basic knowledge of IT hardware, networks, and system troubleshooting
 </li>
 <li>
 Ability to coordinate effectively with internal teams and external vendors
 </li>
 <li>
 Strong documentation and reporting skills
 </li>
 <li>
 Customer-focused mindset with good communication skills
 </li>
 </ul>
</div>

Service Engineer (Field-Base)

Fortanix

<div>About Us:
In today's world, where data spreads across various clouds and devices, traditional security measures aren't enough. Businesses need a dynamic approach to defend against constant cyber threats and ensure agile data security. Fortanix leads the way in data-centric cybersecurity for hybrid multicloud environments, using advanced cryptography, encryption, and confidential AI solutions.
As data breaches become more frequent and traditional defenses fall short, we focus on data exposure management to keep your information safe. Our unified data security platform addresses vulnerabilities in hybrid multicloud environments, defends against threats, and makes it easier to discover, assess, and fix data exposure risks. Whether implementing a Zero Trust model or preparing for the post-quantum computing era, we help businesses worldwide protect their most sensitive data, wherever it is.
Our commitment to solving the world&rsquo;s toughest data security challenges has earned Fortanix multiple Cybersecurity Excellence and Innovation Awards, as well as recognition from industry giants such as NVIDIA, Microsoft, Intel, ServiceNow, and Snowflake.
Our team includes industry leaders and cryptography experts, creating a culture of trust, innovation and collaboration where every voice is valued. Recognized as a Great Place to Work, we're looking for passionate individuals to help us shape the future of data security and work towards a safer digital future.
Job Description
At Fortanix, we are redefining what cloud security means. Our customers use our software platform to build and run software much more securely than was previously possible. We are seeking a Customer Success Engineer who will help deploy, implement, upgrade and optimize the Fortanix platform. You will be a key technical advisor responsible for expanding the depth and breadth of Fortanix solutions with your customers to ensure long term success.This position requires a mixture of excellent project management, problem solving, troubleshooting, analytical and strong technical skills. The ideal candidate will be comfortable interacting with customers at all levels, working with our engineering teams and driving technical workstreams. Success will be measured by customer's product usage and adoption, renewal and expansion.
Responsibilities include:<ul>
<li>
Participate and lead technical design workshops with customers</li>
<li>Design, Configure and Implement our platform</li>
<li>Customer training and enablement</li>
<li>Drive product adoption and usage</li>
<li>Ensure customers are wildly successful and renewing and referenceable</li>
<li>Troubleshoot and resolve production issues</li>
<li>Stay current with the latest tools and methodologies; share knowledge by clearly articulating results and ideas to key decision makers</li>
<li>Be the voice of the customer with engineering, product management and rest of the company</li>
</ul>
Requirements
You are someone who:<ul>
<li>
Pays attention to details</li>
<li>Is extremely responsive and able to get back to customers in minutes in most cases</li>
<li>Can work independently, while also being an effective member of a team</li>
<li>Knows how to collect, create, and track support tickets</li>
<li>Greatly knowledgeable about all the tech documents, HOWTO, etc. developed by us</li>
<li>Differentiates a feature request from bug triage</li>
<li>Identifies automation opportunities for troubleshooting common issues</li>
<li>Every interaction should result into an action trail (KB, product feature, etc.)</li>
<li>Is a customer champion</li>
<li>Keeps track of new requests coming from customers and would want to influence product management</li>
<li>Influences product features to fix common problems</li>
<li>Is aware of limited time from engineers and wants to learn everything or use all tools at disposal (google search, tech docs etc.) before engaging with the engineering team</li>
</ul>
What you&rsquo;ll need (Basic Qualifications)<ul>
<li>
Hands-on 5+ years of Professional Services experience implementing HSM or Key Management platforms and use cases.</li>
<li>Be in any discipline or equivalent</li>
<li>Flexible working in different time zones depending on the customer</li>
<li>Experience in designing, demonstrating, and executing proof-of-concepts (PoCs) for customers independently.</li>
<li>Strong technical proficiency is required, with hands-on experience in systems administration, container technologies, and scripting languages.</li>
<li>Demonstrated hands-on experience with at least one HSM or KMS platform, including but not limited to AWS CloudHSM, AWS KMS, Google Cloud KMS, Azure Key Vault, or IBM Key Protect.</li>
<li>Strong working knowledge of cryptographic interfaces, such as PKCS#11, CAPI, CNG, JCE, and KMIP.</li>
<li>Experienced with various database encryption, tokenization, certificate management other key management operations.</li>
<li>Ability to work in a highly fast-paced, rapid growth environment.</li>
<li>Strong collaboration, written and communication skills</li>
<li>***Must live in the UAE***</li>
</ul>
Benefits<ul>
<li>
We offer a collaborative work environment, amazing equity, great benefits, competitive salary, and the opportunity to redefine data security in for hybrid cloud, AI and Post Quantum.
</li><li>Quarterly recharge days</li>
<li>40 hours of Volunteer Time Off/year</li>
<li>Internet stipend</li>
<li>Friendly culture that brings the best out of everybody</li>
<li>Being able to work Fully remote</li>
</ul>
Fortanix is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, colour, religion, age, gender, gender identity, sexual orientation or any other status. If you&rsquo;re interested in working in a fast growing, exciting working environment &ndash; we encourage you to apply!</div>

Customer Success Engineer (UAE)

Gutor

<div>
 Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor's products are designed to meet the demanding needs of industries such as oil &amp; gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 600 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few.
 
 
 Gutor is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are available to help with any problems that may arise.
 
 
 The Field Service Engineer's (FSE) primary role is to perform services on customer sites: installation supervision, commissioning, preventive &amp; corrective maintenance, testing, and modification of Gutor UPS systems and batteries.
 
 
 The FSE works on both, on- and offshore sites, nuclear and is in direct contact with the customer. Thus, the FSE is the connection between the customer and Gutor&rsquo;s technical and commercial Customer Service teams.
 
 
 The FSE is responsible for project delivery and field activities on customer installed base. Dedicated to field activities on customer-installed base and project delivery.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Executing technical tasks following notification, dedicated to asset management, offer and project and engineering.
 </li>
 <li>
 Performing installation supervision and commissioning of Gutor systems including the batteries
 </li>
 <li>
 Performing preventive and corrective maintenance for Gutor UPS equipment including batteries
 </li>
 <li>
 Solving UPS problems at customers&rsquo; sites and providing reports on these issues
 </li>
 <li>
 Responsible for identifying and reporting failure modes encountered in the field, as well as for determining the cause of these failures
 </li>
 <li>
 Identifying and correcting more complex problems associated with start-up
 </li>
 <li>
 Training customers on equipment operation and maintenance of Gutor systems
 </li>
 <li>
 Interacting with customers by phone or face to face
 </li>
 <li>
 Representing Gutor in dealing with customer concerns
 </li>
 <li>
 Promoting proactively Gutor services &amp; products, including contracts, spare parts, preventive maintenance, modifications, digital services, etc.
 </li>
 <li>
 Identify new opportunities while attending customer sites to promote the Services growth.
 </li>
 <li>
 Developing on-going relationships with customers to secure future business
 </li>
 <li>
 Researching, evaluating, and recommending new products or equipment upgrades that will meet customer needs
 </li>
 <li>
 Keeping databases updated with completed reports &amp; documents
 </li>
 <li>
 In charge for the safety onsite, making sure that nobody &amp; no properties are endangered
 </li>
 <li>
 Knowledge transfer within the Services Field domain with a coordination role
 </li>
 <li>
 May resolve/troubleshoot implementation problems and/or train customers on the features of the equipment they have purchased
 </li>
 <li>
 Recommend product upgrades, spare parts, and complementary solutions during service visits
 </li>
 <li>
 Promote Service Contracts and Extended Warranties
 </li>
 <li>
 Build strong customer relationships by providing technical expertise and demonstrating the value of our solutions.
 </li>
 <li>
 Educate customers on New technologies and enhancements during routine service interactions.
 </li>
 <li>
 Capture customer feedback and competitor insights to help refine sales strategies.
 </li>
 <li>
 Share leads and opportunities identified during service calls.
 
 
 </li>
 </ul>
 
 Knowledge And Skills &ndash; Required
 
 
 
 <ul>
 <li>
 At least 3 years experience in Field Service Engineering work focused on providing technical advice to customers including commissioning, installing, and testing of products/equipment
 </li>
 <li>
 General working experience Field Service Engineering work
 </li>
 <li>
 Strong knowledge of electronic theory to component level / electro-technical education
 </li>
 <li>
 Knowledge/experience in sales and building strong customer relationships
 </li>
 <li>
 Good written &amp; verbal communication skills in English, ability to have technical conversations with the customer
 </li>
 <li>
 Cross-cultural knowledge &amp; ability to adapt
 </li>
 <li>
 Good computer skills
 </li>
 <li>
 Willingness to travel nationally &amp; internationally
 
 
 </li>
 </ul>
 
 PERSONAL ATTRIBUTES
 
 
 
 <ul>
 <li>
 Flexible and high-performance profile
 </li>
 <li>
 Ability to work independently, well organized
 </li>
 <li>
 Structured way of analyzing &amp; solving technical issues independently
 </li>
 <li>
 High level of professionalism and integrity
 </li>
 <li>
 Self-motivated
 
 
 </li>
 </ul>
 
 Gutor is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
 
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
</div>

Field Service Engineer

Alpha Data Recruitment

Own Visa and Car with Driving license is Mandatory.Provide first‑line IT support, troubleshooting hardware, software, and peripheral issues for end users.<ul><li>Install, configure, and maintain desktops, laptops, printers, and mobile devices.</li><li>Manage user accounts, access permissions, and basic network connectivity tasks.</li><li>Document incidents, maintain knowledge‑base articles, and escalate complex problems to senior teams.</li><li>Monitor systems, maintain inventory, and assist with onboarding and basic user training.</li></ul>Job Type: Temporary Contract length: 1 monthPay: AED5,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Do You have Car and own visa?</li></ul>

IT Support or Technical Support

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