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Mywater

Job Title: Support Executive (Junior &amp; Mid-Level)Location: Karachi OfficeJob Type: Full-timeExperience: 0&ndash;1 yearsJob Summary:We are looking for motivated and customer-focused Support Executives (Junior and Mid-Level) to join our team in Karachi. The ideal candidate will be responsible for providing technical and operational support to clients and internal teams, ensuring timely issue resolution, system monitoring, and process documentation. This role offers excellent opportunities for learning, professional growth, and advancement in a dynamic, technology-driven environment.Job Description:<ul><li>Respond to customer queries and technical issues through email, chat, or ticketing systems.</li><li>Troubleshoot system, application, and database-related issues in coordination with internal teams.</li><li>Monitor system performance, report incidents, and ensure prompt escalation when necessary.</li><li>Collaborate with development and QA teams to track, document, and resolve support cases efficiently.</li><li>Assist in data validation, report generation, and maintenance of user access or configuration settings.</li><li>Maintain accurate records of support requests, resolutions, and follow-ups in the ticketing system.</li><li>Support integrations with APIs or third-party services under supervision.</li><li>Contribute to knowledge base articles, FAQs, and user documentation.</li><li>Participate in regular team meetings, feedback sessions, and process improvement initiatives.</li><li>Provide training and guidance to junior staff (for mid-level positions).</li></ul>Requirements:Bachelor&rsquo;s degree in Computer Science, Software Engineering, Information Technology, or a related field.Experience:<ul><li>Junior Level: 0&ndash;1 year (fresh graduates are encouraged to apply)</li><li>Basic understanding of SQL and databases (ability to write and test simple queries).</li><li>Familiarity with ticketing tools (e.g., Jira, Freshdesk, Zendesk, or similar).</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Ability to work effectively in a team environment and handle multiple tasks under pressure.</li><li>Knowledge of Microsoft Azure, APIs, SSRS, or Power BI is a plus.</li><li>A proactive attitude with a willingness to learn and grow in a technical support environment.</li></ul>Salary: Market CompetitiveJob Type: Full-timeWork Location: In person

Support Executive (Junior & Mid-Level)

TECHNOSYS 

The HR Software Support Executive is responsible for providing functional and technical support to clients using the HR and Payroll modules of the ERP system. This role ensures smooth operations of HR processes by resolving user issues, providing training, and coordinating with the development team for enhancements and bug fixes.Key Responsibilities: 1. Client Support &amp; Issue Resolution:<ul><li>Provide first-line support for HR, Payroll, Attendance, Leave, and Employee Management modules.</li><li>Troubleshoot functional and technical issues reported by clients and ensure timely resolution.</li><li>Log, track, and monitor support tickets until closure.</li><li>Escalate unresolved issues to higher-level technical teams when necessary.</li></ul>2. System Configuration &amp; Maintenance:<ul><li>Assist clients in setting up and configuring HR-related modules as per organizational policies.</li><li>Support data uploads, employee information updates, and report generation.</li><li>Verify system outputs such as salary slips, attendance reports, and tax deductions.</li></ul>3. Client Training &amp; Implementation Support:<ul><li>Conduct user training sessions for HR teams and end-users to ensure smooth usage of the software.</li><li>Provide post-implementation support and guidance during new client onboarding.</li></ul>4. Documentation &amp; Reporting:<ul><li>Maintain detailed records of client issues, solutions provided, and system updates.</li><li>Prepare periodic reports on client feedback, support performance, and recurring issues.</li></ul>5. Coordination &amp; Continuous Improvement:<ul><li>Coordinate with the development and QA teams to communicate client feedback and suggest product improvements.</li><li>Identify areas where clients can optimize system usage for better HR efficiency.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Human Resource Management, Computer Science, or a related field.</li><li>1&ndash;3 years of experience in ERP or HRMS software support.</li><li>Good understanding of HR processes such as recruitment, payroll, attendance, performance management, and employee records.</li><li>Basic knowledge of databases (SQL) and software troubleshooting.</li><li>Strong communication, problem-solving, and customer service skills.</li></ul>Timings : 9AM - 6PM5 working days OnsiteJob Type: Full-timePay: Rs60,000.00 - Rs85,000.00 per monthWork Location: In person

HR Software Support Executive

TechnoSys

Job Description:The HR Software Support Executive is responsible for providing functional and technical support to clients using the HR and Payroll modules of the ERP system. This role ensures smooth operations of HR processes by resolving user issues, providing training, and coordinating with the development team for enhancements and bug fixes.Key Responsibilities:1- Client Support &amp; Issue Resolution:<ul><li>Provide first-line support for HR, Payroll, Attendance, Leave, and Employee Management modules.</li><li>Troubleshoot functional and technical issues reported by clients and ensure timely resolution.</li><li>Log, track, and monitor support tickets until closure.</li><li>Escalate unresolved issues to higher-level technical teams when necessary.</li></ul>2. System Configuration &amp; Maintenance:<ul><li>Assist clients in setting up and configuring HR-related modules as per organizational policies.</li><li>Support data uploads, employee information updates, and report generation.</li><li>Verify system outputs such as salary slips, attendance reports, and tax deductions.</li></ul>3. Client Training &amp; Implementation Support:<ul><li>Conduct user training sessions for HR teams and end-users to ensure smooth usage of the software.</li><li>Provide post-implementation support and guidance during new client onboarding.</li></ul>4. Documentation &amp; Reporting:<ul><li>Maintain detailed records of client issues, solutions provided, and system updates.</li><li>Prepare periodic reports on client feedback, support performance, and recurring issues.</li></ul>5. Coordination &amp; Continuous Improvement:<ul><li>Coordinate with the development and QA teams to communicate client feedback and suggest product improvements.</li><li>Identify areas where clients can optimize system usage for better HR efficiency.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Human Resource Management, Computer Science, or a related field.</li><li>1&ndash;3 years of experience in ERP or HRMS software support.</li><li>Good understanding of HR processes such as recruitment, payroll, attendance, performance management, and employee records.</li><li>Basic knowledge of databases (SQL) and software troubleshooting.</li><li>Strong communication, problem-solving, and customer service skills.</li></ul>Details:<ul><li>Timings: 9 AM - 6 PM</li><li>Mon - Fri ( Full time onsite job )</li></ul>Job Type: Full-timeWork Location: In person

Software Support Executive ( HR )

Climax Software Solutions

We Need More Brains on the Line!Position: Software Support Executive (Day Shift) Company: Office Automation ServicesCan you explain complex tech to someone&rsquo;s grandma and the CEO &mdash; without breaking a sweat? If you&rsquo;re nodding, we&rsquo;re already impressed.We&rsquo;re on the lookout for a Software Support Executive who can turn client confusion into clarity, tackle ERP issues like a tech ninja, and maybe drop a good pun or two along the way.What We&rsquo;re Looking For<ul><li>Fluent English &mdash; spoken and written like a pro</li><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field</li><li>2+ years of experience supporting and implementing ERP systems</li><li>A tech-savvy problem solver who&rsquo;s faster than hitting Ctrl + Z</li><li>Patient, approachable, and passionate about making technology simple and accessible</li></ul>What You&rsquo;ll Be Doing<ul><li>Delivering top-tier ERP support to end-users &mdash; troubleshooting bugs, glitches, and the occasional digital mystery</li><li>Training and guiding clients (and teammates!) on ERP features and best practices</li><li>Responding quickly, solving effectively &mdash; always with a human touch</li><li>Becoming the go-to expert who turns frustration into confidence</li></ul>Why This Role MattersThis isn&rsquo;t just tech support &mdash; it&rsquo;s your chance to be the brains behind our ERP success and make a real impact every single day.Ready to Let Your Brilliance Shine?Apply now and bring your talent where it counts.Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Support Executive (Day-Shift)

Efroze Chemical Industries Pvt Ltd

IT Support ExecutiveRequirements:Bachelor's or Masters Degree3-4 years Experience in IT User SupportJob Description:1. Perform preventative maintenance on all computers and network resources.2. Installing and configuring computer hardware operating systems and applications.3. Supporting the roll-out of installed application like, virus definitions and other updates.4. Taking backup for office/individual users as per policy recommendations and provide the necessary training5. Create and maintain network documentation to include but not limited to IP address, system access, upgrades and changes to the original network, etc.6. Investigate local Internet connectivity options to obtain adequate bandwidth for Intranet and application connectivity with respective office VPN tunnels to the Head office.7. Closely collaborate with IT team.8. Regular user training, including training on basic care and maintenance of computers and equipment for users.9. Maintain computer software/hardware inventory ensuring accuracy.10. Maintenance and implementation of ERP and related systems, Sustaining synchronization and integration among database systems.11. Evaluation/Analysis of Work Flows of new requirement by users as per company work flow.12. Coordination with vendor for incorporating applications upgrade / update / fixes.13. Communicating departments / work areas to streamline systems process/operations.14. Maintain an updated IT Asset Registry, including software &amp; documents.15. Any other IT related tasks assigned by the supervisor or IT Manager team to accomplish the overall organizational goals.Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>Current Salary _______ ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

IT Support Executive

Code Dev Innovations

Job Title: Engineer Executive (Mechanical) &ndash; HVACR IndustryCompany Name: Brothers Air ConditioningLocation: Suite 404, 4th Floor, Tahir Plaza, Shahrah E Faisal, Karachi Job Type: Full-TimeOffice Timings: 09:00 AM to 05:00 PMWorking Days: Monday to Friday Experience Required: Minimum 1 Year (Industrial Experience) Education: Bachelor&rsquo;s Degree in Mechanical EngineeringAbout Us:We are a growing Service and Supply-based company in the HVACR (Heating, Ventilation, Air Conditioning &amp; Refrigeration) industry, dedicated to delivering high-quality engineering solutions, products, and services. We are currently seeking a dynamic and motivated Engineer Executive (Mechanical) to join our technical team.Job Description:As an Engineer Executive (Mechanical), you will play a key role in supporting our service operations, managing technical projects, and coordinating with clients and vendors. This role is ideal for an individual with a solid foundation in mechanical engineering and a passion for HVACR systems and service-based solutions.Key Responsibilities:<ul><li>Assist in the planning, execution, and supervision of HVACR service and installation projects.</li><li>Provide technical support to customers and the service team.</li><li>Perform site inspections, system evaluations, and diagnostics.</li><li>Prepare and review technical documentation, proposals, and reports.</li><li>Coordinate with suppliers and contractors for timely delivery of materials and services.</li><li>Ensure compliance with industry standards and safety regulations.</li><li>Support after-sales service, maintenance schedules, and AMC contracts.</li></ul>Required Qualifications:<ul><li>Bachelor&rsquo;s degree in Mechanical Engineering from a recognized institution.</li><li>Minimum 1 year of experience in an industrial firm (HVACR experience preferred but not mandatory).</li><li>Understanding of HVACR systems, components, and their operational principles.</li><li>Knowledge of AutoCAD, MS Office, and basic project management tools.</li><li>Ability to read and interpret technical drawings and manuals.</li></ul>Key Skills &amp; Competencies:<ul><li>Strong analytical and problem-solving skills.</li><li>Excellent verbal and written communication skills.</li><li>Ability to work independently and in a team environment.</li><li>Customer-focused with a proactive approach.</li><li>Familiarity with HVACR service protocols, spare parts management, and troubleshooting.</li><li>Time management and multitasking abilities.</li><li>Willingness to travel for site visits and client meetings.</li></ul>Why Join Us?<ul><li>Opportunity to work in a fast-growing company in a vital industry.</li><li>Exposure to diverse industrial and commercial projects.</li><li>Continuous learning and professional development opportunities.</li><li>Supportive and collaborative work environment.</li></ul>To Apply: Send your updated resume and a brief cover letter to careers@bacr.com.pk with the subject line: Application for Engineer Executive (Mechanical).Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Engineer Executive (Mechanical) – HVACR Industry

rapid-supplies

We&rsquo;re Hiring: IT Executive - Immediate Joiner RequiredLocation: DHA Phase, 6 KHIWe are looking for an experienced IT Executive to join our team immediately. If you have expertise in networking, cybersecurity, systems administration, and technical support, and are ready to make an impact right away, we want to hear from you.Key Responsibilities:<ul><li>Manage and support LAN/WAN networks to ensure seamless communication across the organization</li><li>Administer and troubleshoot email systems (Microsoft Exchange, Office 365)</li><li>Implement and maintain network security through firewall management and cybersecurity protocols</li><li>Configure and support VoIP (IP Telephony) systems for internal and external communication</li><li>Provide technical support to end-users, troubleshooting hardware/software issues</li><li>Ensure system performance and reliability with regular maintenance and upgrades</li></ul>What We&rsquo;re Looking For:<ul><li>3-4 years of hands-on experience in IT support, networking, and systems administration</li><li>Strong knowledge of networking (LAN/WAN, VPN), firewalls, and cybersecurity best practices</li><li>Experience with IP Telephony (VoIP) systems</li><li>Proficiency in email systems (Microsoft Exchange, Office 365)</li><li>Excellent problem-solving and troubleshooting skills</li><li>Bachelor's degree in Information Technology or a related field</li><li>Relevant certifications (e.g., CompTIA Network+, Cisco CCNA, CompTIA Security+) are a plus</li></ul>Why Join Us?<ul><li>Immediate Joining: We need someone who can start right away</li><li>Opportunities for growth and career advancement</li><li>Join a collaborative and dynamic team</li></ul>If you're ready to join us and make an immediate impact, we&rsquo;d love to hear from you!Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT: 4 years (Required)</li><li>CCTV: 4 years (Required)</li><li>Firewall: 4 years (Required)</li><li>IP Phones: 4 years (Required)</li><li>International: 4 years (Required)</li></ul>Language:<ul><li>Proficiency in English (Required)</li></ul>Work Location: In person

IT Executive (urgent required)

Explore 1612+ Technical support executive in Karachi this November. Find roles across top companies and apply now to boost your career.