customer success manager Jobs in Riyadh Saudi Arabia

customer success manager

key account manager Jobs in Riyadh Saudi Arabia

key account manager

it support services , l1 Jobs in Riyadh Saudi Arabia

it support services , l1

mep/t&c manager Jobs in Riyadh Saudi Arabia

mep/t&c manager

operations manager Jobs in Riyadh Saudi Arabia

operations manager

technical support manager

Astek Middle East

<div>
 
 🔹
 
 Job Title:
 
 Technical Support Engineer
 
 
 📍
 
 Location:
 
 Riyadh, KSA (Onsite)
 
 
 We are looking for a
 
 Technical Support Engineer
 
 to provide reliable Level 1 IT support and ensure smooth day-to-day IT operations across the organization.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide Level 1 support for hardware, software, and network-related issues, and escalate unresolved incidents when required.
 </li>
 <li>
 Install, configure, and maintain laptops, desktops, mobile devices, printers, IP phones, monitors, and other IT peripherals.
 </li>
 <li>
 Ensure proper cable management and readiness of meeting room IT equipment and TV displays.
 </li>
 <li>
 Manage IT assets and inventory, including tracking, labeling, documentation, and storeroom organization.
 </li>
 <li>
 Support employee onboarding and offboarding by preparing devices and collecting IT assets.
 </li>
 <li>
 Log and document all incidents, service requests, and asset changes, and assist with periodic reporting.
 </li>
 </ul>
 
 
 Required Skills &amp; Competencies
 
 
 <ul>
 <li>
 Proficiency in Windows, macOS, iOS, and Microsoft 365.
 </li>
 <li>
 Hands-on experience with hardware troubleshooting (laptops, desktops, printers, IP phones).
 </li>
 <li>
 Strong organizational skills with experience in IT asset management.
 </li>
 <li>
 Good communication skills and a customer-focused mindset.
 </li>
 </ul>
 
 
 Qualification
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree in IT, Computer Science, or a related field.
 </li>
 </ul>
 
 
</div>

Technical Support Engineer

Abdul Latif Jameel

Responsible for proper implementation of technical service activities by ensuring all field concerns reflected to manufacturers and contributing to overall customer satisfaction by providing timely, precisely and accurately assistance on technical issues. MAJOR ACTIVITIES: Description <ul> <li>Responsible for establishing special diagnostic and calibration bay for autonomous cars as per suppliers' technical instructions and guidelines.</li> <li>Manage new vehicle testing environment</li> <li>Participate in tests and technical activities scheduled with Manufacturers/ Autonomous Cars' Supplier</li> <li>Improve/ maintain smooth system for gathering technical data from field.</li> <li>Communicate/ follow up on top technical problems with Manufacturers/ Autonomous Cars' Supplier</li> <li>Ensure the introduction of high-quality products before being set in operation.</li> <li>Maintain file for diagnostic tools/equipment and ensure their excellent working conditions (inventory/ maintenance/ upgrading/ and proper utilization)</li> <li>Recover used warranty parts to Manufacturers, whenever required.</li> <li>Organize Initial Quality Surveys (IQS) with Manufacturers/ Autonomous Cars' Suppliers after the introduction of new models. Issue market product report to Manufacturers/ Autonomous Cars' Supplier, whenever required.</li> <li>Ensure STOP CONCEPT maintained and properly implemented.</li> <li>Ensure workflow efficiency by establishing a system to assign tasks to technicians based on skill and availability.</li> <li>Recruit, train, and supervise technicians, and support staff.</li> <li>Conduct performance evaluations and provide coaching or disciplinary action when needed.</li> <li>Liaise with ALJR to ensure best implementation JMSS-ALJR SLA outcomes</li> <li>Report to management on field performance, risks, and technical developments.</li> </ul> Minimum Qualifications: <ul> <li>Degree in Mechanical/ Automotive Engineering Minimum Experience:</li> <li>8 Years in automotive industry with 2 years managerial experience. Job-Specific Skills:</li> <li>Able to deal with stress, patient, persistent.</li> </ul> Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Management, Other, and Business Development</li> </ul> Industries <ul> <li>International Trade and Development and Repair and Maintenance</li> </ul>

Technical Field Operations Manager

Advansys

Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation & Strategic Outsourcing.
 
Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food & manufacturing.
 
Job Purpose: 
Hunt new accounts and drive revenue growth by selling assigned portfolio of products and services into new accounts. This individual will work closely with vendors to exchange leads and leverage partnerships for mutual success. The LOB Sales Manager will also be accountable for creating and managing a robust sales pipeline valued at $10 million.
 
Key Accountabilities: 
New Account Hunting
 <ul>
<li>Identify and pursue new business opportunities across target markets.</li>
<li>Develop and execute strategies to penetrate new accounts and close deals.</li>
</ul>
Portfolio Sales
 <ul>
<li>Present and sell the company’s full portfolio of products and services to prospective clients with focus on selling the assigned portfolio (70-80%).</li>
<li>Create tailored proposals and negotiate contracts to maximize revenue.</li>
</ul>
Vendor Collaboration
 <ul>
<li>Work closely with vendors to share leads and receive leads for joint opportunities.</li>
<li>Maintain strong relationships with vendor partners to enhance business development efforts.</li>
</ul>
Pipeline Management and Reporting
 <ul>
<li>Build and manage a sales pipeline of $10 million, ensuring accurate forecasting and timely updates.</li>
<li>Track progress against targets and implement corrective actions when needed.</li>
<li>Maintain minimum close ratio of 10% of pipeline value per quarter.</li>
<li>Prepare regular reports for management on pipeline status and expected close value and dates.</li>
</ul>
Key Performance Indicators: 
<ul>
<li>Maintain and grow a sales pipeline of $10 million annually.</li>
<li>Close a minimum of 5 new accounts per year.</li>
<li>Exceed annual sales targets as agreed with management.</li>
<li>Generate at least 25% of new leads through vendor collaboration.</li>
<li>Ensure accurate and timely reporting of pipeline and forecast data.</li>
<li>Maintain high engagement and responsiveness with vendor partners.</li>
</ul>
Requirements: 
<ul>
<li>Bachelor’s degree in engineering, computer science, business, or related field.</li>
<li>5+ years of experience in account management or client success roles.</li>
<li>Proven ability to build and manage large sales pipelines.</li>
<li>Strong negotiation and closing skills.</li>
<li>Excellent communication and relationship-building abilities.</li>
<li>Experience working with vendors and managing joint lead-generation activities.</li>
<li>Proficiency in CRM tools and Microsoft Office Suite.</li>
</ul>

Cloud Sales Manager - KSA

Master Works

<div>
 
 
 
 Job Title:
 
 AI Presales Manager
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 &nbsp;
 
 
 
 Job Summary:
 
 
 
 We are seeking a highly skilled and proactive AI Presales Manager to support the sales team in driving business growth. The ideal candidate will act as the technical expert in sales engagements, helping position the right AI solutions for clients, addressing technical queries, and ensuring the delivery of high-quality proposals. This role also involves managing the bidding team to ensure the accuracy and competitiveness of both technical and financial proposals.
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Sales Enablement:
 </li>
 <ul>
 <li>
 Collaborate with the sales team to understand client requirements and business objectives.
 </li>
 <li>
 Recommend and position the most suitable AI solutions (e.g., computer vision, LLMs, speech-to-text) based on client needs.
 </li>
 <li>
 Lead technical presentations, product demos, and proof-of-concepts to clients.
 </li>
 <li>
 Address all client technical questions and concerns during the presales process.
 </li>
 </ul>
 <li>
 Solution Design &amp; Proposal Support:
 </li>
 <ul>
 <li>
 Translate business needs into technical solutions and articulate the value proposition clearly.
 </li>
 <li>
 Customize solution architecture and prepare solution documentation tailored to each opportunity.
 </li>
 </ul>
 <li>
 Bidding &amp; Proposal Management:
 </li>
 <ul>
 <li>
 Manage the end-to-end proposal development process with the bidding team.
 </li>
 <li>
 Ensure all technical and financial components of proposals are accurate, complete, and aligned with client expectations.
 </li>
 <li>
 Review RFPs/RFQs and confirm compliance with submission requirements.
 </li>
 </ul>
 <li>
 Cross-Functional Collaboration:
 </li>
 <ul>
 <li>
 Coordinate with product, engineering, and delivery teams to gather necessary input for proposals and ensure feasibility.
 </li>
 <li>
 Maintain a feedback loop between sales, delivery, and product teams to continuously improve solution offerings.
 
 
 </li>
 </ul>
 </ul>
 
 
 
 
 
 
 Requirements
 
 
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
 </li>
 <li>
 Minimum of 8-10 years in a presales, solution architect, or technical consulting role, preferably in AI or software solutions.
 </li>
 <li>
 Strong understanding of AI technologies such as machine learning, computer vision, NLP, and LLMs.
 </li>
 <li>
 Proven experience in managing technical proposals and complex bid responses.
 </li>
 <li>
 Excellent communication and presentation skills.
 
 
 
 </li>
 </ul>
</div>

AI Presales Manager

Al Ayuni Investment and Contracting Company

<div>Job Purpose
To oversee the execution of earthworks activities for road construction projects, ensuring alignment with design specifications, safety standards, and project timelines. Working under the direction of the Construction Manager &ndash; Earthworks, this role drives operational efficiency, manages site performance, and provides technical guidance to ensure high-quality project delivery.
Principal Accountabilities
Policies, Processes &amp; Procedures<ul><li>
Adhere to organizational policies and procedures to ensure compliance and maintain a productive work environment.</li><li>
Implement and uphold safety and security protocols to protect the well-being of all employees and company assets.</li></ul>
Planning, Coordination &amp; Execution of Earthworks<ul><li>
Plan and oversee all earthworks activities, including excavation, cut-and-fill, grading, compaction, embankment construction, and subgrade preparation.</li><li>
Review project drawings, specifications, and method statements to ensure accurate and efficient execution.</li><li>
Develop work programs and schedules in alignment with the Construction Manager &ndash; Earthworks.</li><li>
Guide and support Earthwork Site Engineers in executing daily activities to ensure alignment with project requirements.</li><li>
Assign tasks, monitor performance, and provide technical directions to ensure work quality and productivity.</li><li>
Coordinate closely with engineers, surveyors, contractors, and site staff to maintain effective communication and operational flow.</li><li>
Manage deployment of manpower, machinery, and materials for assigned works.</li><li>
Track equipment utilization, productivity, and downtime, and report issues to the Construction Manager.</li><li>
Recommend resource adjustments as needed to maintain efficiency and meet project timelines.</li></ul>
Monitoring, Compliance &amp; Reporting<ul><li>
Monitor daily and weekly progress of earthworks activities against project schedules.</li><li>
Prepare progress reports, work logs, and resource utilization summaries for submission to the Construction Manager &ndash; Earthworks.</li><li>
Identify and report risks, delays, or deviations from project specifications to ensure timely corrective actions.</li><li>
Ensure compliance with design specifications, technical standards, and quality benchmarks for all earthworks.</li><li>
Oversee field testing (e.g., compaction, soil suitability, moisture content) and address any deficiencies promptly to uphold quality and safety standards.</li></ul>
Miscellaneous Duties<ul><li>
Perform additional duties as needed to support the team and overall business objectives.</li></ul> 
Requirements<ul><li>
Bachelor&rsquo;s Degree Civil Engineering</li><li>
6-7 years of experience in road construction and large-scale earthworks, with at least 2&ndash;4 years in a senior engineering role</li></ul></div>

Engineer I, Construction Road

Almajdouie

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Agriculture Technician Jobs in Riyadh

Huda Vision

Job Description : Country Sales Manager in Industrial Refrigeration ExperiencePreffered : EUROPEAN CITIZENSalary : 25000sar to 30000sar .Country Sales Manager tasks<ul><li>Planning, directing and coordinating marketing and sales management activities of the GRADE KSA.</li><li>Responsible for sales activities and achievement of the sales goals and targets in KSA.</li><li>Responsible for developing business, revenue and customer base in Grade KSA.</li><li>Responsible in developing all activities and initiatives that are necessary to achieve these goals, supported by the departments that will assist with technical scooping and engineering.</li><li>Provide professional advice and support to existing new customers in KSA region.</li><li>Collect feedback on product and/or product improvements, advise clients on innovative and high-quality solutions and support them in carrying out their projects.</li><li>Will work closely with the technical department.</li><li>Will do his best to increase the market share of GRADE.</li><li>Responsible in the awareness and image of GRADE and will work in consultation from relevant departments for the right approach and presentation.</li><li>Responsible in investing in maintaining and expanding the network of contracts.</li><li>Must be willing to travel as industry functions require.</li><li>Building customer relations.</li><li>Selling to customer needs.</li><li>Negotiation with customers.</li><li>Sales planning.</li><li>Matching sales goals.</li><li>Managing sales processes, incl. internal corporation and alignment activities.</li><li>Responsible for selected customers.</li><li> Systematic approach towards the sales process.</li></ul>Candidate's profile<ul><li>Degree Holder in Chemistry, Process Technology, Process Engineering or similar with several years of practical experience in the sales of machinery or solutions to process industry.</li><li>Minimum of 8-10 years&rsquo; work experience in industrial refrigeration.</li><li>Proactive, having excellent commercial and technical skills, persuasive, relentless drive to obtain results and customer- and market-oriented.</li><li>Networker and relationship builder.</li><li>Excellent skills in effective communication both verbal and written.</li><li>Age between 35-45 years old.</li></ul>Candidates apply for this position should send cv with SUBJECT LINE &quot; Country Sales Manager (Industrial Refrigeration Experience)&quot; - hnaveed@grasso-adearest.comBefore applying research about our company: www.grasso-adearest.comJob Type: Full-timePay: ﷼25,000.00 - ﷼35,000.00 per monthWork Location: Remote

Country Sales Manager (Industrial Refrigeration Experience)

Explore 1757+ Technical support manager in Riyadh Saudi Arabia this January. Find roles across top companies and apply now to boost your career.