customer service representative Jobs in Karachi

customer service representative

customer care specialist

customer services specialist Jobs in Karachi

customer services specialist

it support

it support engineer

technical support technician

Hikvision Pakistan

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 Job Responsibility
 
 
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 Coordinate with regional teams for HPP gifts redeem management
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 Feedback collection about HPP usage and training management
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 Assist in product launch event/seminar/webinar, online and offline.
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 Willing to visit markets and support on-ground activities as required
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 Support Marcom team for preparation of Product technical videos
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 Support technical and Marcom team for key product promotion in DPP shops
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 Qualifications
 
 
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 Bachelor's degree in IT or Computer Science or related field (or equivalent work experience) . Fresh graduates is avaliable.
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 Excellent communication skills (verbal and written)
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 Strong problem-solving skills and ability to troubleshoot technical issues
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 Experience with Windows operating systems
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 Experience with Microsoft Office Suite and other common software applications
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 Familiarity with networking and internet technologies
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 Ability to work independently and as part of a team
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 installers-focused mindset and a desire to provide exceptional service
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 </ul>
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技术支持

Together

The IT Assistant Manager supports the IT Manager and the broader IT team in managing systems, software, data handling, reporting, and team coordination. This role ensures smooth day-to-day IT operations and supports various departments with their technical requirementsKey Responsibilities<ul><li>Possess a strong understanding of D-Base and E-Sales software.</li><li>Allocate data to the sales team based on instructions from Country Head.</li><li>Perform data analysis and generate graphs and reports.</li><li>Update databases by adding new companies and campaigns as directed.</li><li>Download and upload business line call records weekly; coordinate with the network manager.</li><li>Prepare weekly and monthly reports for the sales team.</li><li>Monitor website performance and speed; suggest improvements if required.</li><li>Identify technical or operational issues and provide effective solutions.</li><li>Recommend improvements for systems and processes.</li><li>Train and update new interns on D-Base and E-Sales software.</li><li>Conduct regular training sessions for existing staff.</li><li>Understand the significance of dispatch processes and ensure proper execution.</li><li>Analyze the database for better solutions and improvements.</li><li>Perform any other tasks assigned by the HOD or management.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Strong knowledge of database management, reporting tools, and IT systems.</li><li>Proficiency in MS Office, particularly Excel and reporting functions.</li><li>Good problem-solving, communication, and coordination skills.</li><li>Strong organizational skills with the ability to manage multiple tasks.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

IT Support

Fiberish Pvt Ltd

Position: Support Engineer Career Level: Intermediate Shift Type: Rotational (Morning/Evening/Night) Location: KarachiRequirement: Intermediate knowledge of Networks and operating systems.<ul><li>Day-to-day network performance monitoring</li><li>Excellent verbal &amp; written communication skills.</li><li>Multi-tasking</li><li>Support customers ensuring maximum possible service availability and performance to our customers.</li><li>Provide instant reply from support desk.</li><li>Should be able to work in a team and perform under pressure and take responsibility for work that assigned by seniors.</li><li>Network troubleshooting and fault analysis to resolve the issue.</li><li>Site visits require for troubleshooting.</li><li>Deployment and maintenance of network monitoring, analysis and reporting tools.</li><li>Basic knowledge of GPON Infrastructure.</li><li>Basic understanding of the following technologies: IP Protocols (ICMP, UDP, TCP); IP filtering and firewalling; Ethernet (STP,RSTP, MSTP, VLANs).</li><li>Good understanding of DNS, DHCP, WiFi standards and Mid to Advanced level of troubleshooting.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Technical Support Engineer

popular international (pvt) ltd

We are looking for a motivated IT Support team member to join us. The candidate will provide first-line IT support, troubleshoot systems, and assist in daily IT operations.Responsibilities<ul><li>Provide timely support for hardware, software, and network issues.</li><li>Troubleshoot desktops, laptops, printers, VoIP, and shared resources.</li><li>Install, configure, and troubleshoot CCTV, NVR/DVR/IP Camera systems.</li><li>Configure devices, user accounts, and software.</li><li>Provide remote IT support when required.</li><li>Respond to user queries via phone, chat, email, or ticketing system.</li><li>Assist with user onboarding and IT training.</li><li>Support IT projects, upgrades, and deployments.</li></ul>Requirements<ul><li>Age: 18&ndash;30 years only.</li><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field.</li><li>1&ndash;3 years of IT support/helpdesk experience.</li><li>Strong knowledge of Windows, MS Office, and email clients.</li><li>Hands-on experience with CCTV monitoring, NVR/DVR systems.</li><li>Familiar with networking, Active Directory, and storage configuration.</li><li>Basic English communication skills (speaking &amp; writing).</li><li>Good problem-solving skills and willingness to learn.</li></ul>Job Type: Full-timePay: From Rs45,000.00 per monthWork Location: In person

Hcm International

Job DescriptionPosition Title: Electrical Technician Reports to: AM Electrical Department: E&amp;I Division/Function: Operations Location: SECMC &ndash; Thar SiteJob PurposeThe Electrical Technician in the Maintenance Section is responsible for supervising and executing electrical maintenance activities at the site. The role focuses on ensuring the proper functioning, reliability, and safety of all electrical systems and equipment. This includes transformers, motors, switchgear, MCC, PLC systems, excitation systems, grounding, and plant electrical distribution. The position requires leading technicians, coordinating with internal teams, troubleshooting issues, implementing preventive maintenance, and supporting commissioning activities &mdash; all while upholding the highest standards of safety, compliance, and operational efficiency.Additionally, the Senior Electrical Technician will provide short- and long-term maintenance support, contribute to the design and commissioning of assigned projects, and ensure seamless execution of maintenance programs.Qualifications<ul><li>Education:</li><li>B.Tech in Electrical with 8&ndash;10 years of relevant experience, OR</li><li>DAE in Electrical with 12+ years of hands-on experience in a similar facility.</li><li>Technical Knowledge &amp; Skills:</li><li>Protection system schemes and hardware for LV &amp; MV systems.</li><li>Strong familiarity with control systems, field devices, and calibration tools.</li><li>Knowledge of excitation systems for large synchronous motors.</li><li>Proficient in interpreting single line diagrams for MV, LV, DC, control power, and emergency systems.</li></ul>Key Responsibilities &amp; AccountabilitiesMaintenance &amp; Operations:<ul><li>Oversee preventive and corrective maintenance of equipment in assigned areas.</li><li>Monitor transformers, motors, switchgear, MCC, PLC systems, grounding, and safety systems.</li><li>Conduct audits (safety, electrical, PLC, grounding, conduit/JB systems) as per defined schedules.</li><li>Lead troubleshooting and fault diagnostics, ensuring minimal downtime.</li><li>Ensure compliance with LOTOTO and safe isolation of equipment during maintenance.</li><li>Record material and manpower utilization against work orders to track costs.</li></ul>Supervision &amp; Reporting:<ul><li>Guide and supervise junior technicians in executing jobs and troubleshooting issues.</li><li>Maintain maintenance logs, trend analysis, and report deviations to AM Electrical.</li><li>Prepare monthly Preventive Maintenance Program compliance reports and quarterly recurring problem analyses.</li><li>Support operators during emergencies and participate in incident investigations and PSSR reviews.</li></ul>Safety &amp; Compliance:<ul><li>Ensure strict adherence to HSE protocols in all electrical activities.</li><li>Verify implementation of work permits (hot work, confined space, electrical, etc.).</li><li>Conduct area housekeeping during and after jobs.</li><li>Monitor and check safety equipment in operational areas.</li><li>Report injuries, illnesses, or ergonomic issues; comply with medical assessments and return-to-work plans.</li></ul>Continuous Improvement:<ul><li>Support standardization and design of systems to facilitate online maintenance and ease of operation.</li><li>Update critical security programs and document exceptions with justifications.</li><li>Participate in cross-functional collaboration with HSE, operations, warehouse, and maintenance teams.</li><li>Configure alarms and monitoring systems to ensure timely response to abnormalities or pump failures.</li></ul>Emergency Handling:<ul><li>Respond promptly to power outages, pump failures, and unexpected shutdowns.</li><li>Provide technical support during breakdowns to minimize downtime.</li><li>Be available for call-outs and long working hours in compliance with labor law when required.</li></ul>Key Competencies<ul><li>Strong knowledge of LV/MV systems and protection schemes.</li><li>Proficiency in troubleshooting and preventive maintenance practices.</li><li>Leadership skills to mentor and guide junior technicians.</li><li>Familiarity with HSE risk assessment techniques.</li><li>Strong communication and coordination skills with cross-functional teams.</li><li>Ability to manage multiple priorities under pressure.</li></ul>Job Type: Full-timePay: Rs110,000.00 - Rs145,000.00 per monthWork Location: In person

Electrical Technician (Tharparkar)

Logon Broadband Pvt Ltd

Job Description:Must be well versed with the VLANs, Trunks, L2 Tunnels.Configuration of routers, switches, OLT, ONU, ONTMust be familiar with managed services conceptsP2P, MP2P and dark fiber knowledge would be plus pointRelationship and correspondence with other companies and clientsEmail correspondence, running TeamsFamiliar with FTTH, FTTC and GPONLooking after current complaint resolution regarding network system.Uses knowledge of_ LAN or MAN or WAN systems_ to help design and install internal and external networks.Call user for network support and complaint systemQualification and Experience:Experience: 01-02 Yrs. TelecomCertification: CCNA PreferredInterested and relevant candidates can send their CVs on careers@lbi.net.pk by 12th September, 2025.Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthJob Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

Al-Mustafa Medical Center

Job Title: Pediatric Technician - PICUGender: MaleShift Timings: 9:00 pm to 9:00 a.mLocation: Gulshan-e-Iqbal Block 13CJob Description: We are seeking a dedicated and compassionate Pediatric Technician to join our PICU team. As a Pediatric Technician, you will play a crucial role in providing high-quality care to our young patients. Your responsibilities will include:<ul><li>Assisting in the daily care and monitoring of pediatric patients in the NICU.</li><li>Collaborating with the healthcare team to ensure the well-being of patients.</li><li>Preparing and maintaining medical equipment and supplies.</li><li>Performing basic medical procedures under the supervision of registered nurses and physicians.</li><li>Providing emotional support to patients and their families during their stay.</li><li>Maintaining accurate patient records and documentation.</li></ul>Qualifications:To be successful in this role, you should have the following qualifications:<ul><li>Certification as a Pediatric Technician/ NICU Technician.</li><li>2-3 experience in a pediatric healthcare setting is a plus.</li></ul>Job Type: Full-timeWork Location: In person

Paeds Technician (Night Shift)

Explore 1167+ Technical support technician in Karachi this September. Find roles across top companies and apply now to boost your career.

1167 technical support technician jobs IN Karachi

技术支持

IT Support

Technical Support Engineer

IT Support

Electrical Technician (Tharparkar)

Technical Support Engineer

Paeds Technician (Night Shift)