technical support engineer Jobs in Karachi

technical support engineer

customer care specialist

customer services specialist Jobs in Karachi

customer services specialist

customer support executive (day-shift) Jobs in Karachi

customer support executive (day-shift)

customer support repesentative - evening shift Jobs in Karachi

customer support repesentative - evening shift

it support

popular international (pvt) ltd

We are looking for a motivated IT Support team member to join us. The candidate will provide first-line IT support, troubleshoot systems, and assist in daily IT operations.Responsibilities<ul><li>Provide timely support for hardware, software, and network issues.</li><li>Troubleshoot desktops, laptops, printers, VoIP, and shared resources.</li><li>Install, configure, and troubleshoot CCTV, NVR/DVR/IP Camera systems.</li><li>Configure devices, user accounts, and software.</li><li>Provide remote IT support when required.</li><li>Respond to user queries via phone, chat, email, or ticketing system.</li><li>Assist with user onboarding and IT training.</li><li>Support IT projects, upgrades, and deployments.</li></ul>Requirements<ul><li>Age: 18&ndash;30 years only.</li><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field.</li><li>1&ndash;3 years of IT support/helpdesk experience.</li><li>Strong knowledge of Windows, MS Office, and email clients.</li><li>Hands-on experience with CCTV monitoring, NVR/DVR systems.</li><li>Familiar with networking, Active Directory, and storage configuration.</li><li>Basic English communication skills (speaking &amp; writing).</li><li>Good problem-solving skills and willingness to learn.</li></ul>Job Type: Full-timePay: From Rs45,000.00 per monthWork Location: In person

IT Support

Techologik

Job Title: IT SupportShift : NIGHT - 8 Pm To 5 AMThe salary will be increased after reviewing your performanceJob Description: Please only candidates from the IT field should apply, specifically those with experience working in a software house. Applicants should also be familiar with how chat-based platforms like Discord, Twitter, and DA operate make IDs as well as have knowledge of eBook design and the requirements involved in that workKey Responsibilities:<ul><li>Provide technical support to end-users (hardware, software, and network).</li><li>Troubleshoot and resolve IT-related issues promptly.</li><li>Assist with software installations, updates, and configurations.</li><li>Document issues and solutions for future reference.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field (or equivalent experience).</li><li>Minimum 1 year of IT support experience in the software industry.</li><li>Good communication and problem-solving skills.</li></ul>Location: Johar Block 14Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Together

The IT Assistant Manager supports the IT Manager and the broader IT team in managing systems, software, data handling, reporting, and team coordination. This role ensures smooth day-to-day IT operations and supports various departments with their technical requirementsKey Responsibilities<ul><li>Possess a strong understanding of D-Base and E-Sales software.</li><li>Allocate data to the sales team based on instructions from Country Head.</li><li>Perform data analysis and generate graphs and reports.</li><li>Update databases by adding new companies and campaigns as directed.</li><li>Download and upload business line call records weekly; coordinate with the network manager.</li><li>Prepare weekly and monthly reports for the sales team.</li><li>Monitor website performance and speed; suggest improvements if required.</li><li>Identify technical or operational issues and provide effective solutions.</li><li>Recommend improvements for systems and processes.</li><li>Train and update new interns on D-Base and E-Sales software.</li><li>Conduct regular training sessions for existing staff.</li><li>Understand the significance of dispatch processes and ensure proper execution.</li><li>Analyze the database for better solutions and improvements.</li><li>Perform any other tasks assigned by the HOD or management.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Strong knowledge of database management, reporting tools, and IT systems.</li><li>Proficiency in MS Office, particularly Excel and reporting functions.</li><li>Good problem-solving, communication, and coordination skills.</li><li>Strong organizational skills with the ability to manage multiple tasks.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

HQ-360

Pay: 30,000.00 (PKR) - 45,000.00 (PKR) per monthJob description:Job Description: IT Support ExecutivePosition: IT Support Executive Location: Gulshan-e-Iqbal, Karachi Salary Range: PKR 30,000 to 40,000 Timings: 08:00 PM to 05:00 AMJob OverviewWe are seeking a skilled and proactive IT Support Executive to join our team in Gulshan-e-Iqbal. The ideal candidate will provide technical support, troubleshoot issues, and ensure the smooth operation of IT systems and networks. This role is essential to maintaining optimal performance of the organization&rsquo;s IT infrastructure.Key Responsibilities<ul><li>Technical Support &amp; Troubleshooting:</li><li>Provide first-level support for hardware, software, and networking issues.</li><li>Diagnose and resolve system or network problems efficiently.</li><li>System Maintenance:</li><li>Ensure regular updates, backups, and maintenance of all IT systems and equipment.</li><li>Install, configure, and upgrade software and hardware as needed.</li><li>Network Administration:</li><li>Monitor and maintain network connectivity, including routers, switches, and firewalls.</li><li>Troubleshoot connectivity issues and ensure network security protocols are followed.</li><li>User Assistance:</li><li>Assist staff with IT-related queries and training on new systems or software.</li><li>Document and maintain IT support logs for future reference.</li><li>Asset Management:</li><li>Maintain inventory of IT assets, including computers, peripherals, and software licenses.</li><li>Recommend and procure new equipment or software as required.</li><li>Compliance &amp; Security:</li><li>Ensure compliance with data protection policies.</li><li>Implement and maintain cybersecurity measures.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree in Computer Science, IT, or a related field.</li><li>Experience: 1+ year of experience in IT support or a similar role.</li><li>Technical Skills:</li><li>Strong knowledge of operating systems (Windows, macOS, Linux).</li><li>Familiarity with networking tools and protocols.</li><li>Proficiency in troubleshooting hardware and software issues.</li><li>Experience with Office 365 and other cloud-based solutions.</li><li>Soft Skills:</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage multiple tasks and work under pressure.</li><li>Problem-solving and critical-thinking abilities.</li></ul>What We Offer<ul><li>Opportunities for professional growth and skill development.</li><li>A collaborative and supportive work environment.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Please mention your current salary </li><li>Will you be able to do Night shift? </li></ul>Work Location: In person

IT Support Executive

Legendesk

Responsibilities<ul><li>Install, configure, and troubleshoot computer systems, network devices, printers, and other peripherals.</li><li>Respond promptly and professionally to user support requests via phone, ticketing system, or in-person.</li><li>Diagnose and resolve a wide range of technical issues related to software, hardware, accounts, and network connectivity.</li><li>Provide clear and detailed documentation of problems, resolutions, and procedures.</li><li>Perform basic system administration tasks (user account setup, permissions, etc.).</li><li>Assist in rolling out new software, hardware, applications, and updates.</li><li>Work collaboratively with other IT team members to escalate and resolve complex issues.</li><li>Stay up-to-date on relevant technology trends and solutions.</li></ul>Requirements<ul><li>Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.</li><li>1 year of experience in an IT support or help desk role.</li><li>Strong working knowledge of common operating systems (Windows, macOS, Linux).</li><li>In-depth understanding of networking principles and troubleshooting.</li><li>Excellent problem-solving and analytical abilities.</li><li>Ability to communicate technical information clearly to both technical and non-technical users.</li><li>Customer service-oriented attitude.</li><li>Strong attention to detail and time management skills.</li></ul>Education BS/MS, IT BackgroundShift NightBenefits<ul><li>Foodpanda</li><li>Pick &amp; drop</li><li>Medical</li><li>Leaves</li><li>Provident fund</li></ul>Location Karachi, DHA 6 (onsite)Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Available for night shift with pick &amp; drop? (Mandatory)</li></ul>Experience:<ul><li>IT Support: 1 year (Required)</li></ul>Location:<ul><li>Karachi Defence Housing Society (75500) (Preferred)</li></ul>Work Location: In person

IT Support Engineer

Mac Care

Job Summary:We are looking for a skilled System Support Engineer to manage, maintain, and enhance the IT infrastructure and business-critical applications used in our BPO operations. The ideal candidate will have 2&ndash;3 years of relevant experience in the BPO industry, with strong troubleshooting skills and the ability to support both end-users and backend systems to ensure operational efficiency.Key Responsibilities:<ul><li>System Configuration &amp; Application Support: Set up, deploy, and maintain systems and BPO applications including CRMs, dialers, ticketing tools, and other platforms.</li><li>Technical Troubleshooting: Act as the first line of defense for IT-related issues&mdash;diagnosing and resolving software, hardware, or connectivity problems affecting systems.</li><li>Operations Support: Collaborate with operations teams to ensure seamless workflow integration, automation, and minimal downtime.</li><li>Maintenance &amp; Monitoring: Monitor system performance and proactively address hardware, software, or network issues.</li><li>Training &amp; Documentation: Provide user training and develop system documentation, SOPs, and support materials.</li><li>Vendor Coordination: Liaise with IT vendors, service providers, and internal stakeholders to ensure reliability and compliance.</li><li>Security &amp; Compliance: Uphold IT security best practices and ensure systems comply with organizational and regulatory standards.</li><li>Continuous Improvement: Analyze trends and provide recommendations for improving system performance and reliability.</li></ul>Technical Skills:<ul><li>Hands-on experience with BPO systems like Five9, Avaya, Genesys, or similar.</li><li>Proficiency in CRM/ERP administration and troubleshooting.</li><li>Foundational knowledge of networking, cloud platforms, and cybersecurity.</li><li>Troubleshooting skills for Windows, VoIP, and telephony systems.</li></ul>Soft Skills:<ul><li>Strong analytical and problem-solving abilities.</li><li>Excellent communication and collaboration skills.</li><li>Ability to work effectively in a high-pressure BPO environment.</li></ul>Preferred Qualifications:<ul><li>Exposure to cloud-based contact center platforms and automation tools.</li><li>Familiarity with AI-driven tools and solutions in the BPO domain.</li><li>Certifications such as ITIL, CCNA, or related credentials.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in IT, Computer Science, or a related discipline.</li><li>Experience: 2&ndash;3 years in IT systems and application support, preferably in the BPO sector.</li></ul>Experience: 2-3 YearsIndustry: BPO / Call CenterTimings: 6pm to 3am PKSTJob Type: Full-timeWork Location: In person

PublishersHub

Job Responsibilities:Administrative &amp; Office Support<ul><li>Maintain and update daily office operation sheets.</li><li>Handle stock management and record-keeping of office supplies.</li><li>Manage monthly bills, envelopes, and office documentation.</li><li>Ensure proper filing and safekeeping of warranty cards.</li><li>Maintain medicine box and basic office utilities.</li><li>Take care of daily data entry tasks and resolve spreadsheet issues.</li><li>Prepare monthly sheets and reports as required.</li></ul>Human Resources (HR) Support<ul><li>Maintain employee records including email/phone recovery information.</li><li>Assist in attendance and operational tracking through sheets.</li><li>Support daily work operations and reporting.</li></ul>Information Technology (IT) Support<ul><li>Setup and manage PCs, laptops, and other office IT equipment.</li><li>Provide first-level troubleshooting for IT-related issues.</li><li>Manage codes, login credentials, and office email accounts.</li><li>Track coupon expiry dates and update codes/email records.</li><li>Support Google AdWords connection and website-related IT details.</li></ul>Required Skills &amp; Qualifications:<ul><li>Strong knowledge of MS Excel/Google Sheets (including formula creation).</li><li>Basic IT troubleshooting and system management skills.</li><li>Attention to detail and accuracy in data entry &amp; record-keeping.</li><li>Good organizational and multitasking abilities.</li><li>Ability to handle confidential information responsibly.</li></ul>Job Type: Full-timePay: Up to Rs25,000.00 per monthWork Location: In person

Admin & IT Support Officer

Explore 1613+ It support in Karachi this September. Find roles across top companies and apply now to boost your career.

1613 it support jobs IN Karachi

IT Support

IT Support

IT Support

IT Support Executive

IT Support Engineer

IT Support Engineer

Admin & IT Support Officer