customer support representative Jobs in Karachi

customer support representative

it support officer

customer support

customer support executive Jobs in Karachi

customer support executive

it support engineer

it support

Together

The IT Assistant Manager supports the IT Manager and the broader IT team in managing systems, software, data handling, reporting, and team coordination. This role ensures smooth day-to-day IT operations and supports various departments with their technical requirementsKey Responsibilities<ul><li>Possess a strong understanding of D-Base and E-Sales software.</li><li>Allocate data to the sales team based on instructions from Country Head.</li><li>Perform data analysis and generate graphs and reports.</li><li>Update databases by adding new companies and campaigns as directed.</li><li>Download and upload business line call records weekly; coordinate with the network manager.</li><li>Prepare weekly and monthly reports for the sales team.</li><li>Monitor website performance and speed; suggest improvements if required.</li><li>Identify technical or operational issues and provide effective solutions.</li><li>Recommend improvements for systems and processes.</li><li>Train and update new interns on D-Base and E-Sales software.</li><li>Conduct regular training sessions for existing staff.</li><li>Understand the significance of dispatch processes and ensure proper execution.</li><li>Analyze the database for better solutions and improvements.</li><li>Perform any other tasks assigned by the HOD or management.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Strong knowledge of database management, reporting tools, and IT systems.</li><li>Proficiency in MS Office, particularly Excel and reporting functions.</li><li>Good problem-solving, communication, and coordination skills.</li><li>Strong organizational skills with the ability to manage multiple tasks.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

IT Support

Hiring Talent

Seeking an experienced IT Support Officer to join a steel manufacturing company.Responsibilities:<ul><li>Install, configure, and support computers, laptops, and peripheral devices.</li><li>Maintain Active Directory, firewalls, switches, access points, and critical servers (Helpdesk, Antivirus, Data Server, DHCP, Office 365).</li><li>Manage the virtualization system (VMware) for efficient performance and scalability.</li><li>Oversee daily operations of the data center, including server, storage, and network management.</li><li>Support and manage audio and video conferencing systems for seamless communication.</li><li>Ensure smooth connectivity between desktops, file servers, email servers, and other systems.</li><li>Maintain IT asset records and ensure data integrity through regular updates.</li><li>Enforce ISO procedures and work instructions related to IT.</li></ul>Responsibilities:<ul><li>Oversee system upgrades and guide IT staff during implementations.</li><li>Manage weekly, monthly, and yearly data backups for data protection.</li><li>Test network servers and related equipment to ensure optimal performance.</li><li>Coordinate with vendors and service providers for warranties, support, and payments.</li><li>Conduct preventive maintenance activities as per SOPs.</li><li>Regularly review and improve processes for IT operations compliance.</li></ul>Education: Minimum Graduation in Computer Science/Commerce.Minimum: 3 - 4 years of experienceInterested candidates may apply.Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT Support: 3 years (Preferred)</li><li>maintaining Active Directory: 2 years (Preferred)</li><li>managing the virtualization system: 2 years (Preferred)</li></ul>Work Location: In person

IT Support Officer

Bioniks.org

We are looking for IT Support ExecutiveRequirements and Responsibilities:Provide 1st level IT help desk SupportInstalling and Configuring computer systemsTroubleshoot hardware and software issuesRepairing and replacing equipment as necessarySetting up accounts for new userslogging and processing support callsLiaise with vendors and other IT personnel for problem resolution1-2 years of experience is required.Compensation &amp; BenefitsSalary: 60kAnnual BonusMedical CoverageLocation: PECHS Block 2Job Type: Full-timeWork Location: In person

IT Support Executive

Mamji Hospital

Job Title: IT Support OfficerLocation: Mamji Hospital, Karachi Job Type: Full-Time Department: Information Technology (IT)Job Responsibilities:<ul><li>Provide first-level technical support to hospital staff for hardware, software, network, and system-related issues.</li><li>Install, configure, and maintain computer systems, printers, and hospital management software.</li><li>Monitor network performance and ensure reliable internet connectivity and data backup.</li><li>Maintain and troubleshoot servers, biometric devices, CCTV systems, and other IT equipment.</li><li>Manage user accounts, passwords, and access permissions in coordination with system administrators.</li><li>Document technical issues and solutions, and escalate complex problems when necessary.</li><li>Ensure data security protocols are followed and assist in IT audits or compliance checks.</li><li>Provide support during software upgrades, system integrations, or hospital-wide digital initiatives.</li></ul>Qualifications and Skills:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>1&ndash;3 years of experience in an IT support role (experience in healthcare or hospital settings is a plus).</li><li>Strong knowledge of Windows OS, MS Office, networking, and IT troubleshooting.</li><li>Familiarity with hospital management systems (HMS) and basic server management preferred.</li><li>Good communication skills and the ability to work under pressure.</li><li>Strong problem-solving skills and a service-oriented mindset.</li></ul>Job Type: Full-timeWork Location: In person

Muller and Phipps Pakistan

We are looking for a skilled IT Support Engineer with hands-on experience in networking, system administration, and general IT operations. The ideal candidate will be responsible for maintaining and improving our IT infrastructure, troubleshooting technical issues, and ensuring smooth daily operations across both Windows and Linux environments.You will also be involved in documentation, user support, and basic cloud management tasks. This role offers an opportunity to grow within a dynamic team and work with modern technologies across multiple platforms.Technical Skills &amp; Requirements:<ul><li>Experience: 2&ndash;3 years in IT support or system/network administration.</li><li>Networking: Good understanding of TCP/IP, routers, switches, and Wi-Fi setup.</li><li>System Administration: Proficient in managing both Windows and Linux environments.</li><li>Cloud Knowledge: Basic understanding of AWS, Azure, or Google Cloud Platform.</li><li>Documentation: Familiar with creating IT reports, inventory sheets, and incident logs.</li><li>Strong troubleshooting, communication, and time-management skills.</li></ul>Qualification:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li></ul>Job Type: Full-timeWork Location: In person

IT Support Engineer

Modest

Job descriptionWe are seeking a proactive and detail-oriented IT Assistant to support our IT department in maintaining and troubleshooting hardware, software, and network systems. The ideal candidate will have a strong understanding of IT operations. This role is essential for ensuring smooth daily operations and supporting our team with all technical needs.Key Responsibilities:<ul><li>Provide technical support to staff by troubleshooting hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li><li>Assist in setting up workstations and email accounts.</li><li>Support network maintenance, backups, and regular software updates to ensure system security and efficiency.</li><li>Assist in monitoring and maintaining IT inventory, ensuring all equipment is in good working condition.</li><li>Respond promptly to support requests and resolve technical issues in a timely manner.</li><li>Document all technical support activities, solutions, and system updates.</li><li>Collaborate with the IT team to improve system performance and optimize workflows.</li></ul>Qualifications:<ul><li>Proven experience in IT support or a similar role.</li><li>Basic knowledge of network systems, operating systems and common software applications.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Ability to manage time effectively and handle multiple tasks.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In personJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Assistant IT Support

Creative Riots

Key Responsibilities:<ul><li>Provide technical support to staff for hardware, software, and networking issues.</li><li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li><li>Monitor and manage servers, LAN/WAN, firewalls, and internet connectivity.</li><li>Maintain and update IT inventory and documentation.</li><li>Ensure data backups and system security protocols are in place and followed.</li><li>Diagnose and troubleshoot system and network problems, resolving issues promptly.</li><li>Manage email systems, company domains, and cloud storage (e.g., Google Workspace, Microsoft 365).</li><li>Assist in software installation, licensing, and updates.</li><li>Coordinate with external vendors for repairs, services, or procurement.</li><li>Educate and support users on cybersecurity awareness and IT policies.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>1&ndash;2 years of experience in IT support or systems administration.</li><li>Strong knowledge of Windows/Mac OS, networking, and hardware troubleshooting.</li><li>Familiarity with network tools, antivirus software, firewalls, and backup systems.</li><li>Good communication and problem-solving skills.</li><li>Ability to prioritize tasks and work independently.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Explore 1284+ It support in Karachi this October. Find roles across top companies and apply now to boost your career.

1284 it support jobs IN Karachi

IT Support

IT Support Officer

IT Support Executive

IT Support Officer

IT Support Engineer

Assistant IT Support

IT Support Officer