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customer service representative

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technical support engineer

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customer service specialist Jobs in Karachi

customer service specialist

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customer support executive

it support

Limton Group of Companies

Limton Group of Companies is currently hiring for IT SupportJob Type: Full-timeQualification RequirementsIntermediate / Diploma /Certifications will be preferredExperience RequirementsAt least 1 year experience in IT support.Responsibilities:Primary Job responsibilities are to maintain:- Installation of OS, Office &amp; other softwares- PC Assembling, Maintenance, Repair &amp; Support- Resolution of day to day problems of end user- Printer issues- Network troubleshooting- IT Inventory Management- UPS Monitoring / Maintenance- CCTV / DVR troubleshooting- AntiVirus UpdatesTravelingOutstation Travelling Not required. However sometimes travelling may require to support Limton other offices &amp; clients (if required)Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

IT Support

Aspire92

Job Description:We are seeking a proactive and technically skilled IT Support Executive to join our team. The ideal candidate will be responsible for ensuring smooth onboarding of new employees through timely IT equipment setup and support. This role includes handling Cisco networking equipment, providing Microsoft account support, and troubleshooting issues in key business software such as QuickBooks. A solid understanding of Microsoft environments and general IT infrastructure is essential.Key Responsibilities &amp; Duties:<ul><li>Set up laptops, workstations, and IT equipment for new joiners.</li><li>Manage user accounts in Microsoft 365 (Outlook, Teams, OneDrive, etc.).</li><li>Troubleshoot software issues including QuickBooks, Microsoft Office, and other company tools.</li><li>Handle Cisco network equipment, including basic configuration and maintenance.</li><li>Ensure smooth connectivity and resolve any network or hardware-related issues.</li><li>Coordinate with external vendors for IT procurement or warranty services.</li><li>Maintain asset inventory of all IT hardware and software licenses.</li><li>Provide remote or on-site technical assistance to staff as needed.</li><li>Implement and support IT security best practices.</li><li>Assist in regular data backups and system updates</li></ul>Requirements &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, or related field.</li><li>0&ndash;2 years of experience in IT support or similar role.</li><li>Hands-on experience with Microsoft environments (Windows OS, Microsoft 365, Active Directory).</li><li>Familiarity with Cisco equipment (routers, switches, etc.) and basic networking principles.</li><li>Working knowledge of accounting or operational software like QuickBooks is a plus.</li><li>Good problem-solving and communication skills.</li><li>Ability to work independently and manage multiple tasks</li></ul>Skills:<ul><li>Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or CCNA.</li><li>Experience in a BPO or service-based organization.</li><li>Knowledge of remote desktop tools and IT ticketing systems.</li></ul>Job Type: Full-timeWork Location: Remote

Junior IT Support

Premio Travel and Tours

Job Description: We are looking for an IT Support Officer to provide technical assistance and support for computer systems, software, and hardware. The ideal candidate will troubleshoot issues and ensure smooth IT operations within the organization.Key Responsibilities:<ul><li>Provide technical support to staff for hardware, software, and network issues</li><li>Install, configure, and maintain computer systems and applications</li><li>Monitor system performance and resolve technical problems</li><li>Maintain IT inventory and documentation</li><li>Assist in setting up new equipment and user accounts</li></ul>Requirements:<ul><li>Diploma or degree in Information Technology or related field</li><li>1&ndash;3 years of experience in IT support or helpdesk role</li><li>Good knowledge of Windows/Mac OS, MS Office, and networking basics</li><li>Strong problem-solving and communication skills</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

IT Support Officer

Techsurge Pvt. Ltd.

Must have Experience of Intune/MDM for device management.Perform secure data wiping, formatting, and degaussing of laptops, Surface Pro devices, and MacBooks.Ensure compliance with data security and follow the organizational asset disposal process.Document and maintain accurate records of all processed devices, including asset tags and device details S/N etc.Troubleshoot device related issues during the sanitization process.Coordinate with IT Asset Management and Desktop Support teams for tracking and handover of disposed assets.Follow company approved tools and methods (e.g., BitLocker, FileVault, third-party wiping utilities).Maintain a safe and organized workspace while handling devices. Provide periodic status updates and reports on disposal activities.Requirements:Proven experience in IT support, desktop support, or asset management roles.Strong knowledge of Windows OS, macOS, and hardware troubleshooting. Familiarity with secure data erasure standardsAbility to handle multiple tasks with attention to detail and accuracy. Good documentation and reporting skills.Strong understanding of IT security principles.Job Type: Full-timeWork Location: In person

IT Support Engineer

NOW HR

Role OverviewThe manager Networking/IT will be responsible for developing and executing the company&rsquo;s technology strategy while ensuring the integrity, security, and efficiency of all IT systems across the head office and branch network. This role involves managing IT infrastructure, overseeing hardware and networking operations, and ensuring compliance with regulatory standards and cyber security protocols.Key Responsibilities:1. Technology Strategy &amp; Implementation&middot; Design and implement technology solutions to enhance operational efficiency.&middot; Plan and manage the integration, upgrading, and alignment of core IT systems.2. IT Operations &amp; Infrastructure&middot; Oversee the performance, availability, and security of the organization&rsquo;s IT infrastructure.&middot; Ensure the reliability of servers and platforms with proactive performance monitoring and risk mitigation.&middot; Lead procurement processes, vendor negotiations, and contract management.3. Governance, Policy &amp; Compliance&middot; Develop and enforce IT governance policies, procedures, and standards.&middot; Ensure alignment with legal and regulatory requirements related to data privacy, cyber security, and IT systems.4. Information Security &amp; Risk Management&middot; Design and maintain a comprehensive IT security and risk management framework.&middot; Establish and implement an Information Security Management Framework (ISMF).&middot; Conduct regular risk assessments, vulnerability scans, and implement appropriate safeguards.&middot; Lead the organization's incident response, including forming an Emergency Response Team and conducting post-incident evaluations.&middot; Continuously adapt the cyber security strategy in line with emerging threats and technologies.5. Reporting &amp; Additional Duties&middot; Provide strategic technology insights and regular reports to senior leadership.&middot; Undertake special assignments and projects as directed by the functional head or top management.Qualifications &amp; Experience&middot; Bachelors or Master&rsquo;s degree in Computer Science, Information Technology, or a related field.&middot; Professional certifications such as CISSP, CISM, PMP, or ITIL are preferred.&middot; Minimum 10 years of progressive experience in IT leadership roles, preferably within the insurance or financial services sector.&middot; Strong understanding of cyber security, system integration, and infrastructure management will be an added advantage.Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthWork Location: In person

Manager IT Support

DM Clinical Research

<div>The IT Support Specialist I is to provide help to level one issue, as well as knowledge on technology to train staff. 
You will also be responsible for assisting and providing support for technical issues. 
 
DUTIES &amp; RESPONSIBILITIES<ul><li>
Assisting and providing support for technical issues</li><li>
Collaborate with IT team, cross-functional teams and all DMCR departments</li><li>
Work independently in a hybrid environment with limited supervision with the ability to prioritize objectives</li><li>
Serve as the initial point of contact for incoming support requests, provide all level 1 support, enter all activities into the ticketing system, provide updates, and resolve requests in accordance with departmental standards. Ability to triage incoming requests to the appropriate person.</li><li>
Assist in the compilation/maintenance of an accurate inventory of hardware and software</li><li>
Assist in network troubleshooting layer 1 through layer 7 of the OSI model. Including but not limited to network applications and physical cabling (voice &amp; data) issues that affected workstation connectivity.</li><li>
Train staff in how to use a computer, email, audio/video, and telecommunication features and functionality.</li><li>
Create end-user documentation and guides as needed</li><li>
Coordinates and performs support for laptops, desktops, and mobile devices. Including but not limited to peripherals, office copiers, printers, and cameras. Ability to research and resolve technical issues.</li><li>
Deliver and set up equipment in and around metropolitan Houston</li><li>
Any other matters as assigned by management.</li></ul> 
KNOWLEDGE &amp; EXPERIENCE 
 
Education:<ul><li>
High school diploma or GED, required</li><li>
Associates Degree or Bachelor&rsquo;s Degree, preferred</li></ul> 
Experience:<ul><li>
1+ years of help desk function with end user computer support. Experience may be accepted in lieu of experience.</li></ul> 
Credentials:<ul><li>
Network+, Google Workspace Certification, and/or Microsoft 365 Enterprise Admin</li><li>
Required: CompTIA A+ (or equivalent)</li></ul> 
Knowledge and Skills:<ul><li>
Excellent customer service and communication skills</li><li>
Ability to troubleshoot software and hardware problems</li><li>
Familiarity with common software applications and operating systems</li><li>
Ability to work well under pressure</li><li>
Strong time-management skills</li><li>
Experience with ticketing systems</li><li>
Ability to teach technical concepts in a non-technical manner</li><li>
Ability to research technical issues</li><li>
Experience with remote support tools</li><li>
Ability to learn quickly and adapt to new technologies</li></ul></div>

IT Support Specialist I

Real Versatile Technologies

Job Overview:We are seeking a highly organized and multitasking IT Officer to support our technical and administrative functions. The ideal candidate will be experienced in both IT and office administration, capable of handling diverse responsibilities.JOB RESPONSIBILITIES:<ul><li>Hands-on experience in LAN / WAN Infrastructure.</li><li>Installing/troubleshooting new hardware (servers, printers, computer workstations, etc.)</li><li>Installation and troubleshooting of CCTV / NVR / DVR.</li><li>Ensure data backups, antivirus updates, and system security protocols are followed.</li><li>Manage office supplies and equipment, ensuring availability and proper maintenance.</li><li>Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.</li><li>Support HR in coordinating admin tasks.</li></ul>Skill Required:<ul><li>Strong knowledge of Windows, Mac and Linux operating systems, including system installation, configuration, and administration.</li><li>Proficiency in managing and troubleshooting network infrastructure, including TCP/IP, VLANs, routing, and VPN technologies.</li><li>In-depth knowledge of security principles and best practices, including firewalls, intrusion detection systems, and access controls.</li><li>Familiarity with backup and disaster recovery methodologies and tools.</li><li>Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues.</li><li>Strong communication and interpersonal skills, with the ability to work effectively in a team environment and collaborate with colleagues from various disciplines.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Are you able to come to Gulshan-e-Iqbal block 13 for the job?</li><li>Are you ready to join us on 3pm-12am shift timing?</li><li>What is your current package?</li><li>What is your expected package?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>I.T network support: 1 year (Required)</li><li>installing and troubleshooting software : 1 year (Required)</li><li>installing and troubleshooting hardware: 1 year (Required)</li></ul>License/Certification:<ul><li> CCNA certification (Required)</li></ul>Work Location: In person

IT Support (Junior level)

Explore 1392+ It support in Karachi this November. Find roles across top companies and apply now to boost your career.