customer support representative Jobs in Karachi

customer support representative

customer support executive Jobs in Karachi

customer support executive

chat support agent

customer service specialist Jobs in Karachi

customer service specialist

customer success specialist Jobs in Karachi

customer success specialist

it support

HRC Recruitment

Job description:We are looking for a responsible and technically skilled IT Support Officer to manage and maintain our company&rsquo;s IT infrastructure. The ideal candidate should have hands-on experience in networking, system troubleshooting, and user support.Responsibilities:<ul><li>Install, configure and maintain Windows systems</li><li>Troubleshoot hardware, software and network issues</li><li>Manage users, email accounts and password resets</li><li>Assist in basic network troubleshooting</li><li>Backup monitoring and data protection</li><li>Assist in CCTV and basic security system monitoring</li><li>Support internet connectivity and ISP coordination</li><li>Maintain IT equipment and system updates</li></ul>Requirements:<ul><li>Diploma / Bachelor&rsquo;s in IT or related field</li><li>1&ndash;3 years experience in IT Support</li><li>Knowledge of Networking</li><li>Good communication and problem-solving skills</li><li>Willingness to learn and grow in IT field</li><li>Ability to handle users professionally</li></ul>Work Location: In personPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

IT Support

Together

The IT Assistant Manager supports the IT Manager and the broader IT team in managing systems, software, data handling, reporting, and team coordination. This role ensures smooth day-to-day IT operations and supports various departments with their technical requirementsKey Responsibilities<ul><li>Possess a strong understanding of D-Base and E-Sales software.</li><li>Allocate data to the sales team based on instructions from Country Head.</li><li>Perform data analysis and generate graphs and reports.</li><li>Update databases by adding new companies and campaigns as directed.</li><li>Download and upload business line call records weekly; coordinate with the network manager.</li><li>Prepare weekly and monthly reports for the sales team.</li><li>Monitor website performance and speed; suggest improvements if required.</li><li>Identify technical or operational issues and provide effective solutions.</li><li>Recommend improvements for systems and processes.</li><li>Train and update new interns on D-Base and E-Sales software.</li><li>Conduct regular training sessions for existing staff.</li><li>Understand the significance of dispatch processes and ensure proper execution.</li><li>Analyze the database for better solutions and improvements.</li><li>Perform any other tasks assigned by the HOD or management.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Strong knowledge of database management, reporting tools, and IT systems.</li><li>Proficiency in MS Office, particularly Excel and reporting functions.</li><li>Good problem-solving, communication, and coordination skills.</li><li>Strong organizational skills with the ability to manage multiple tasks.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

VentureDive

<div>
 
 Summary
 
 
 
 We are seeking an
 
 ITSupport Intern
 
 eager to learn networking and system support. The role offers hands-on experience in troubleshooting, IT infrastructure, and collaborating within a dynamic team environment.
 
 
 
 VentureDive Overview
 
 
 
 Founded in 2012 by veteran technology entrepreneurs from MIT and Stanford, VentureDive is the fastest growing technology company in the region that develops and invests in products and solutions that simplify and improve lives of people worldwide. We aspire to create a technology organization and an entrepreneurial ecosystem in the region that are recognized as second to none in the world.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Basic understanding of network concepts, protocols, and infrastructure.
 </li>
 <li>
 Familiarity with Windows, MacOS, and Linux operating systems.
 </li>
 <li>
 Strong problem-solving and troubleshooting skills.
 </li>
 <li>
 Good communication and teamwork abilities.
 </li>
 <li>
 Eagerness to learn and adapt in a dynamic IT environment.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Currently pursuing a bachelor's degree in Information Technology, Computer Science, or a related field.
 
 
 </li>
 </ul>
 
 In order to thrive at VentureDive, you
 
 
 
 &hellip;are intellectually smart and curious
 
 
 &hellip;have the passion for and take pride in your work
 
 
 &hellip;deeply believe in VentureDive&rsquo;s mission, vision, and values
 
 
 &hellip;have a no-frills attitude
 
 
 &hellip;are a collaborative team player
 
 
 &hellip;are ethical and honest
 
 
 
 Are you ready to put your ideas into products and solutions that will be used by millions?
 
 
 
 You will find VentureDive to be a quick pace, high standards, fun and a rewarding place to work at. Not only will your work reach millions of users world-wide, you will also be rewarded with competitive salaries and benefits. If you think you have what it takes to be a VenDian, come join us ... we're having a ball!
 
 
</div>

IT Support Intern

HR Ways

IT Support Engineer - Onsite Karachi﻿About Company: ﻿﻿With over 40 years of expertise, a trusted leader in enterprise solutions delivers innovative tools like eAudit to drive audit efficiency and client success.Job DescriptionWe are seeking for an IT Support Engineer. The role involves Client management &amp; Office Infrastructure.Key Responsibilities:Bank Application Deployment: ﻿Perform on-site installation and configuration of eAudit software at various bank branches and head offices. ﻿ ﻿Technical Liaison: Work with bank IT teams to ensure server readiness, networking, and database connectivity. ﻿ ﻿Office IT Management: Provide support for internal laptops and maintain the **IP Phone (VoIP)** system.﻿﻿Systems Monitoring: Ensure application uptime across our Pakistan and France cloud hosting environments. ﻿ ﻿Support: Troubleshoot and resolve technical issues for banking clients post- deployment. Technical ﻿ ﻿﻿ T﻿echnical Requirements: ﻿Education:Bachelors degree in CS, IT, or related field. ﻿Software Skills:Basic knowledge of application deployment and web server environments. ﻿Networking:Familiarity with LAN/WAN and **IP Phone** setup. ﻿Databases:Basic SQL knowledge for data troubleshooting. ﻿Professionalism:Strong communication skills suitable for a corporate banking environment.﻿ ﻿﻿Other Details:Experience: 3-4 years ﻿Timings: 9:00 AM - 6:00 PM ﻿Work Days: Monday - Friday ﻿Location: DHA, Karachi ﻿Benefits: Hospitalization Medical CardJob Type: Full-timeWork Location: In person

IT Support Engineer

Boston Neurobehavioral Associates

<div>
 
 
 
 
 Citadel Healthcare Management (PVT) LTD.
 
 provides healthcare management services for practices across North America. Our dedicated team supports a wide range of medical administration tasks, working collaboratively across multiple disciplines.
 
 
 
 
 
 
 Our mission is to offer employees meaningful opportunities to apply their expertise, grow in their careers, and contribute to the organization&rsquo;s ongoing success.
 
 
 
 
 
 
 We are committed to creating a workplace where employees feel valued, supported, and motivated. By fostering a collaborative and engaging environment, we ensure that every contribution is recognized and appreciated.
 
 
 
 
 
 
 At Citadel, diversity and inclusion are at the heart of our culture. We welcome individuals from all backgrounds&mdash;regardless of gender, ethnicity, age, religion, lifestyle, or disability&mdash;and embrace the unique perspectives and experiences they bring. Through teamwork, innovation, and continuous professional development, we empower our employees to thrive and drive progress within the organization.
 
 
 
 
 
 
 
 As
 
 IT Support Executive&nbsp;
 
 - of CHM you will be liable to perform the following job duties:
 
 
 
 
 Technical support
 
 
 
 
 <ul>
 <li>
 
 
 
 Troubleshoot and resolve hardware and software issues for PC and Mac users
 
 
 
 </li>
 <li>
 
 
 
 Provide first-tier support for audio/visual issues and global meetings
 
 
 
 </li>
 <li>
 
 
 
 Upgrade and manage systems to ensure optimal performance
 
 
 
 </li>
 <li>
 
 
 
 Handle computer upgrades, migrations, and terminations
 
 
 
 </li>
 </ul>
 
 
 
 
 Customer service
 
 
 
 
 <ul>
 <li>
 
 
 
 Assist users with IT-related problems and technical support
 
 
 
 </li>
 <li>
 
 
 
 Respond to service requests, repairs, and support inquiries
 
 
 
 </li>
 <li>
 
 
 
 Provide VIP support for executives and board members
 
 
 
 </li>
 </ul>
 
 
 
 
 Ticket management
 
 
 
 
 <ul>
 <li>
 
 
 
 Manage and prioritize support tickets using a tracking system
 
 
 
 </li>
 <li>
 
 
 
 Maintain the ticket queue and team communication channels
 
 
 
 </li>
 </ul>
 
 
 
 
 System administration
 
 
 
 
 <ul>
 <li>
 
 
 
 Implement business and productivity software
 
 
 
 </li>
 <li>
 
 
 
 Maintain and back up security databases
 
 
 
 </li>
 <li>
 
 
 
 Create and maintain IT documentation and SOPs
 
 
 
 </li>
 </ul>
 
 
 
 
 Asset management
 
 
 
 
 <ul>
 <li>
 
 
 
 Configure laptops for new hires
 
 
 
 </li>
 <li>
 
 
 
 Process returned assets for reuse or e-waste
 
 
 
 </li>
 <li>
 
 
 
 Track loaner systems using asset management tools
 
 
 
 </li>
 <li>
 
 
 
 Document technical processes, upgrades, and decisions
 
 
 
 
 </li>
 </ul>
 
 
 
 
 Requirements and skills
 
 
 
 
 
 Required
 
 
 
 
 <ul>
 <li>
 
 
 
 Minimum 2 years of experience in an IT support environment
 
 
 
 </li>
 <li>
 
 
 
 Experience with ticket management systems
 
 
 
 </li>
 <li>
 
 
 
 Basic knowledge of macOS, iOS, Android, Windows, and networking fundamentals
 
 
 
 </li>
 <li>
 
 
 
 Familiarity with Microsoft 365, Google Workspace, and AV troubleshooting
 
 
 
 </li>
 <li>
 
 
 
 Excellent written and verbal communication skills
 
 
 
 </li>
 <li>
 
 
 
 Strong customer service and problem-solving abilities
 
 
 
 </li>
 <li>
 
 
 
 Availability for after-hours or weekend support
 
 
 
 </li>
 <li>
 
 
 
 High professionalism and commitment to data security
 
 
 
 </li>
 </ul>
 
 
 
 
 Preferred
 
 
 
 
 <ul>
 <li>
 
 
 
 Strong passion for troubleshooting and problem-solving
 
 
 
 </li>
 <li>
 
 
 
 Attention to detail and IT documentation management
 
 
 
 </li>
 <li>
 
 
 
 Experience managing asset inventory
 
 
 
 </li>
 <li>
 
 
 
 Understanding of standardization and best practices
 
 
 
 </li>
 <li>
 
 
 
 Strong English communication and business writing skills
 
 
 
 </li>
 <li>
 
 
 
 Ability to work in ambiguous situations
 
 
 
 </li>
 <li>
 
 
 
 Experience providing VIP executive support
 
 
 
 </li>
 <li>
 
 
 
 Ability to handle sensitive information confidentially
 
 
 
 </li>
 </ul>
 
 
 
 Education and experience
 
 
 
 
 Education
 
 
 
 
 <ul>
 <li>
 
 
 
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or equivalent experience
 
 
 
 </li>
 </ul>
 
 
 
 
 Work experience
 
 
 
 
 <ul>
 <li>
 
 
 
 At least 2 years in an IT support role
 
 
 
 </li>
 <li>
 
 
 
 Hands-on experience with hardware/software troubleshooting and service requests
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 Benefits
 
 
 
 
 </li>
 <li>
 <ul>
 <li>
 <ul>
 <li>
 
 
 
 Provident Fund
 
 
 
 </li>
 <li>
 
 
 
 Leave Encashment
 
 
 
 </li>
 <li>
 
 
 
 Gratuity
 
 
 
 </li>
 <li>
 
 
 
 Health Insurance
 
 
 
 </li>
 <li>
 
 
 
 Inflation Bonus
 
 
 
 </li>
 <li>
 
 
 
 Housing Allowance
 
 
 
 </li>
 <li>
 
 
 
 Patient seen Bonus
 
 
 
 </li>
 <li>
 
 
 
 Eid Bonus
 
 
 
 </li>
 </ul>
 </li>
 </ul>
 </li>
 </ul>
 
 
 
 Salary:
 
 
 60,000PKR - 80,000PKR
 
 
</div>

IT Support Specialist - Outpatient Clinic USA

Paksa IT soloutions (Pvt.) Limited

<ul><li>Install, configure, and maintain computer systems, hardware, and software</li><li>Provide technical support to employees for IT-related issues</li><li>Manage and monitor network systems, internet connectivity, and servers</li><li>Ensure data security, backup, and recovery processes are properly implemented</li><li>Maintain user accounts, emails, and access controls</li><li>Troubleshoot hardware, software, and network problems in a timely manner</li><li>Install and update antivirus and security systems</li><li>Coordinate with vendors for IT equipment procurement and maintenance</li><li>Maintain records of IT assets and inventory</li><li>Support implementation of ERP systems and IT projects</li><li>Ensure compliance with company IT policies and procedures</li><li>Knowledge of data storage and backup for CCTV recordings.</li><li>Ensuring camera uptime and regular system checks.</li></ul>Qualification:<ul><li>Bachelor&rsquo;s degree in Computer Science Information Technology, or related field</li><li>Relevant certifications (IT Support, Networking, or CCTV systems) will be an added advantage.</li><li>DAE IT/ BSCS</li></ul>Experience:<ul><li>1&ndash;3 years of experience in IT support.</li></ul>Pay: Rs50,000.00 - Rs60,000.00 per hourWork Location: In person

IT Officer

Faisal Bilwany Associates

Job Title: IT AssistantLocation: Defence Phase 6, Bukhari Commercial Area, Karachi Job Type: Full-TimeJob Overview:We are looking for a reliable and technically skilled IT Assistant to support the day-to-day IT operations of our architecture firm. The candidate will be responsible for maintaining systems, troubleshooting issues, and ensuring smooth functioning of all hardware and software.Key Responsibilities:<ul><li>Install, configure, and maintain computer systems, printers, and networks</li><li>Provide technical support to staff for hardware, software, and internet issues</li><li>Manage office network, Wi-Fi, and basic server tasks</li><li>Troubleshoot system errors and resolve IT-related problems efficiently</li><li>Maintain backups and ensure data security</li><li>Install and update software such as AutoCAD, SketchUp, Revit, and other design tools</li><li>Monitor system performance and suggest improvements</li><li>Coordinate with external vendors for repairs or upgrades when needed</li></ul>Requirements:<ul><li>Diploma or Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>1&ndash;2 years of relevant experience (fresh candidates with strong skills may apply)</li><li>Basic knowledge of networking, hardware troubleshooting, and Windows OS</li><li>Familiarity with installing and managing design software is a plus</li><li>Good problem-solving and communication skills</li><li>Ability to handle multiple tasks and respond quickly to issues</li></ul>Preferred Skills:<ul><li>Knowledge of LAN/WAN setup and maintenance</li><li>Experience with data backup systems and cybersecurity basics</li><li>Understanding of office IT infrastructure</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary (based on experience)</li><li>Friendly and professional work environment</li><li>Growth opportunities within the company</li></ul>Pay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

IT Assistant

Explore 1179+ It support in Karachi this April. Find roles across top companies and apply now to boost your career.

1179 it support jobs In Karachi

IT Support

IT Support

IT Support Intern

IT Support Engineer

IT Support Specialist - Outpatient Clinic USA

IT Officer

IT Assistant