customer support representative Jobs in Karachi

customer support representative

technical support engineer Jobs in Karachi

technical support engineer

it technician

l2 support intern

product support engineer - karachi Jobs in Karachi

product support engineer - karachi

it support

Together

The IT Assistant Manager supports the IT Manager and the broader IT team in managing systems, software, data handling, reporting, and team coordination. This role ensures smooth day-to-day IT operations and supports various departments with their technical requirementsKey Responsibilities<ul><li>Possess a strong understanding of D-Base and E-Sales software.</li><li>Allocate data to the sales team based on instructions from Country Head.</li><li>Perform data analysis and generate graphs and reports.</li><li>Update databases by adding new companies and campaigns as directed.</li><li>Download and upload business line call records weekly; coordinate with the network manager.</li><li>Prepare weekly and monthly reports for the sales team.</li><li>Monitor website performance and speed; suggest improvements if required.</li><li>Identify technical or operational issues and provide effective solutions.</li><li>Recommend improvements for systems and processes.</li><li>Train and update new interns on D-Base and E-Sales software.</li><li>Conduct regular training sessions for existing staff.</li><li>Understand the significance of dispatch processes and ensure proper execution.</li><li>Analyze the database for better solutions and improvements.</li><li>Perform any other tasks assigned by the HOD or management.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Strong knowledge of database management, reporting tools, and IT systems.</li><li>Proficiency in MS Office, particularly Excel and reporting functions.</li><li>Good problem-solving, communication, and coordination skills.</li><li>Strong organizational skills with the ability to manage multiple tasks.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

IT Support

anekor

We are urgently hiring IT Support Lead for for one of our clients.Responsibilities<ul><li>Supervise and coordinate IT support staff to ensure timely resolution of technical issues.</li><li>Oversee installation, configuration, and troubleshooting of desktops, laptops, printers, scanners, and peripherals.</li><li>Provide second-level support for operating systems, network connectivity, and enterprise applications (including ERP/SAP).</li><li>Ensure backup, security, and recovery of user systems and critical data.</li><li>Monitor server rooms, data center environment, and network performance to ensure uptime and compliance.</li><li>Coordinate with vendors and service providers for hardware, software, and network-related services.</li><li>Assist in system upgrades, patch management, preventive maintenance, and disaster recovery activities.</li><li>Maintain IT documentation, asset records, and incident logs.</li><li>Enforce IT policies, procedures, and security standards across the organization.</li><li>Support plant/office systems integration and ensure smooth IT operations during shifts.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Minimum 1&ndash;2 years of IT support experience in a manufacturing Industry.</li><li>Prior experience supervising or leading IT support teams is preferred.</li><li>Strong troubleshooting and problem-solving skills.</li></ul>Salary: UP TO 90KLocation: KarachiJob Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

IT Support Lead

Horyzon Zero Service

We are seeking a skilled IT Support Officer to deliver comprehensive technical assistance across the organization. The role involves managing network support, addressing server-related issues, and resolving PC hardware problems to ensure consistent, reliable, and efficient IT operations.Key ResponsibilitiesNetwork Support<ul><li>Maintain and monitor LAN/WAN network infrastructure.</li><li>Troubleshoot user network connectivity issues.</li><li>Support configuration of routers, switches, access points, and firewalls.</li><li>Ensure optimal network performance and security.</li></ul>Server Support<ul><li>Oversee server performance, health, and uptime.</li><li>Diagnose and resolve server-side issues (Windows/Linux).</li><li>Manage user accounts, access permissions, and shared directories.</li><li>Assist with data backups, updates, and security patches.</li></ul>Hardware &amp; System Support<ul><li>Identify and fix PC hardware issues (RAM, SSD/HDD, motherboard, power supply, etc.).</li><li>Install, configure, and troubleshoot Windows OS and necessary software.</li><li>Handle troubleshooting of printers, scanners, and other peripherals.</li><li>Ensure proper upkeep and functionality of all IT equipment.</li></ul>Requirements<ul><li>6 Months &ndash; 1 years of experience in IT support or a helpdesk environment.</li><li>Strong understanding of networks, servers, Windows OS, and hardware troubleshooting.</li><li>Ability to work independently on an evening/night shift.</li><li>Excellent communication, analytical, and problem-solving abilities.</li></ul>Location:Shahrah-e-Faisal, Near Baloch Flyover, KarachiJob Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

IT Support Officer

IHSAN Sons (Pvt) Limited

IT Support Technician:We are looking for a skilled IT Support Technician to provide technical assistance, troubleshoot hardware/software issues, and support daily IT operations.Key Responsibilities:<ul><li>Perform network cabling installation and maintenance</li><li>Handle computer hardware maintenance and repairs</li><li>Troubleshoot system and network issues</li><li>Assist with basic electrical connections and cabling for IT systems</li></ul>Requirements:<ul><li>Hands-on experience in IT hardware and networking</li><li>Basic knowledge of electrical wiring related to IT systems</li><li>Problem-solving skills with the ability to work independently</li><li>Relevant certification/technical diploma will be a plus</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

IT Support Technician

United King

We are looking for I.T. Support Officer. Candidates who can join immediately are highly deisred.Job location: Sharfabad.Responsibilities :<ul><li>Install, configure, and maintain computer hardware, operating systems, and approved software applications</li><li>Provide step-by-step assistance to employees in resolving technical issues, both remotely and on-site</li><li>Diagnose and troubleshoot network, hardware, and software problems to minimize downtime</li><li>Maintain documentation, procedures, and reports related to IT support and system performance</li><li>Analyze logs and user feedback to identify recurring technical problems and suggest preventive measures</li><li>Set up new user accounts, configure profiles, and resolve password and access-related issues</li><li>Test, evaluate, and provide feedback on new hardware and software before implementation</li><li>Support departmental head in preparing data and documentation for IT-related KPIs</li><li>Ensure timely and accurate recording of support requests and issue resolutions in the helpdesk system</li><li>Provide full support for ERP POS implementation and day-to-day operations.</li><li>Monitor ERP POS system performance and ensure smooth functioning across all locations.</li><li>Identify, document, and escalate any issues or new requirements to the developer team or third-party vendor for resolution.</li><li>Conduct user training sessions, meetings, and knowledge transfer regarding ERP/POS software.</li><li>Perform regular system checks, updates, and coordinate necessary customizations.</li><li>Provide on-site field support; visit outlets/branches to resolve IT and POS software-related issues.</li><li>Ensure timely activation of backup servers and recovery procedures in case of server downtime.</li><li>Collaborate closely with third-party vendors to resolve technical problems and support end-users effectively.</li><li>Maintain IT assets, networking, and ensure business continuity of software systems.</li><li>Perform any other ad-hoc responsibilities as and when assigned by management.</li></ul>Requirement:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field.</li><li>1&ndash;3 years of experience in IT support or a similar role.</li><li>Good knowledge of computer hardware, operating systems, and basic networking.</li><li>Hands-on experience with troubleshooting hardware/software issues.</li><li>Familiarity with ERP/POS systems will be an advantage.</li><li>Strong communication and problem-solving skills.</li><li>Ability to provide on-site and remote support when required.</li><li>Able to do rotational shifts</li></ul>Job Type: Full-timePay: Rs40,000.00 per monthApplication Question(s):<ul><li>Do you have bike?</li><li>What is your current salary?</li><li>What is your expected salary?</li><li>What is your notice period?</li><li>Are you able to work in rotational timing?</li></ul>Work Location: In person

Officer - IT Support

Expert BOS

Job Title: IT Support Specialist Location: Karachi (Onsite) Schedule: 6 Days a Week - Night ShiftAbout the RoleWe are seeking a highly experienced and versatile IT Support Specialist to join our team. This role is ideal for someone who is comfortable wearing many hats&mdash;handling everything from day-to-day technical support to systems administration, cybersecurity, networking, cloud management, and strategic IT planning. If you thrive in dynamic environments, take ownership, and can independently manage a wide scope of IT responsibilities, we want to meet you.Key Responsibilities:<ul><li>Manage and maintain Microsoft Azure environments, including tenant configurations.</li><li>Provide Level 1&ndash;3 support for hardware, software, and network issues.</li><li>Install, configure, and maintain servers, network devices, and IT infrastructure.</li><li>Monitor system performance and ensure high availability of critical systems.</li><li>Manage backups, disaster recovery procedures, and system updates.</li><li>Implement security best practices across all systems.</li><li>Monitor for vulnerabilities, threats, and unauthorized access.</li><li>Maintain compliance with data protection and security standards.</li><li>Manage and support cloud services.</li><li>Administer virtual machines, storage solutions, and cloud-based applications.</li><li>Lead and execute IT projects from planning to deployment.</li><li>Evaluate new technologies and recommend improvements.</li><li>Manage IT vendors, procurement, and contract negotiations.</li><li>Maintain detailed documentation of systems, processes, and configurations.</li><li>Develop IT policies, SOPs, and best practices.</li></ul>Qualifications &amp; Experience<ul><li>3+ years of professional experience in a broad IT role.</li><li>Strong knowledge of Windows and/or Linux environments.</li><li>Solid understanding of networking: TCP/IP, DNS, DHCP, firewalls, VPNs.</li><li>Experience with server administration, virtualization (VMware/Hyper-V), and cloud platforms.</li><li>Familiarity with cybersecurity practices, monitoring tools, and risk mitigation.</li><li>Experience supporting both remote and on-site teams.</li><li>Strong troubleshooting, communication, and project management skills.</li><li>Ability to work independently and handle multiple priorities.</li><li>Manage user accounts, permissions, and workstation setups.</li></ul>Requirements:Strong expertise in Microsoft Azure &amp; Tenants Management Experience in IT support &amp; troubleshooting (hardware/software/network) Ability to work night shifts (onsite in Karachi) Knowledge of cloud security and infrastructure management is a plusWhy Join Us?Opportunity to work with cutting-edge cloud technologies Collaborative &amp; growth-oriented work environment Career advancement opportunitiesIf you're a tech-savvy problem-solver ready to take on this challenge, we'd love to hear from you!Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthExperience:<ul><li>Azure: 1 year (Required)</li><li>Tenants: 1 year (Required)</li></ul>Work Location: In person

IT Support Specialist

Amtech Systems Pakistan

About the RoleTouch Pro+, Pakistan&rsquo;s leading Interactive Display &amp; Smart Classroom technology brand, is hiring an IT Support Engineer for its Karachi operations. The role involves technical support, installation, maintenance, and customer training for Touch Pro+ Interactive Displays, Kiosks, Video Conferencing Systems, OPS PCs, and related AV/IT equipment.Key ResponsibilitiesInstall and configure Touch Pro+ Interactive Panels, OPS PCs, Kiosks, and AV systems at client sites.Provide on-site and remote technical support to schools, universities, offices, and corporate clients.Troubleshoot hardware, software, networking, NFC, screen-sharing systems, and Android/Windows features.Conduct customer training on Touch Pro+ features, digital whiteboarding, Google tools, and smart classroom workflows.Maintain installation logs, service reports, and client equipment records.Perform preventive maintenance and health checks on deployed units.Coordinate with R&amp;D/technical teams for escalations and firmware updates.Support demo sessions, exhibitions, and the Touch Pro+ Experience Center in Karachi.Required Skills &amp; QualificationsDiploma/Bachelor in IT, Computer Science, Electronics, Telecom, or related fields.1&ndash;3 years of technical support or IT field engineering experience (fresh candidates with strong skills may also apply).Strong understanding of Windows OS, Android OS, networking basics, Wi-Fi sharing, and AV equipment.Experience with projectors, interactive displays, video conferencing systems (Logitech/Yealink), or smart classroom tools is a plus.Good communication skills in Urdu &amp; English.Ability to travel within Karachi for on-site support.What We OfferMarket-competitive salaryTraining on Touch Pro+ ecosystem and smart-learning toolsPerformance bonuses and growth opportunitiesProfessional work environment with national-level exposureOpportunity to work with Pakistan&rsquo;s fastest-growing EdTech brandJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>What is your salary expectation?</li><li>When can you join organization if accepted?</li></ul>Experience:<ul><li>IT Supprt: 2 years (Required)</li></ul>

IT Support Engineer

Explore 1654+ It support in Karachi this December. Find roles across top companies and apply now to boost your career.