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tele-sales manager

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senior sales & marketing manager Jobs in Manama

senior sales & marketing manager

tele sales manager

Braxtone Group

<div>
 
 Role Purpose
 
 
 
 Responsible for the budget targets and strategy execution of the Consumer Lines business and to design, implement, and manage a fully functional telesales business unit that is focused on strong retention of existing customers, continuously converts a large customer database into qualified leads and closed sales, and adding new leads to the database, through structured processes, data-driven automation, and an empowered telesales team.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Business Unit Setup
 </li>
 <li>
 Establish the telesales division structure, staffing, and performance framework.
 </li>
 <li>
 Develop operational workflows covering data intake, qualification, lead management, and sales conversion.
 </li>
 <li>
 Define and implement KPIs and dashboards to measure conversion, productivity, and ROI.
 </li>
 <li>
 Data &amp; Lead Management
 </li>
 <li>
 Build a continuous data funnel: develop partnerships and campaigns to acquire fresh data daily.
 </li>
 <li>
 Supervise data cleaning, enrichment, and qualification processes through lead generation agents.
 </li>
 <li>
 Implement systems to automate lead tracking and scheduling based on renewal dates and expiry patterns.
 </li>
 <li>
 Lead Generation &amp; Automation
 </li>
 <li>
 Manage lead generation agents responsible for outbound calls to validate customer information and qualify prospects.
 </li>
 <li>
 Design and oversee the automation of lead scoring, segmentation, and pipeline movement.
 </li>
 <li>
 Ensure compliance with PDPL and data privacy regulations in all data handling and outreach activities.
 </li>
 <li>
 Telesales Operations
 </li>
 <li>
 Develop call scripts, objection-handling frameworks, and sales sequences tailored for motor insurance customers.
 </li>
 <li>
 Manage telesales agents who contact qualified leads based on policy renewal cycles to close sales.
 </li>
 <li>
 Annual training program for the Telesales team
 </li>
 <li>
 Drive performance through coaching, daily huddles, and continuous improvement of talk tracks and sales playbooks.
 </li>
 <li>
 Performance &amp; Reporting
 </li>
 <li>
 Analyze conversion metrics, agent productivity, and campaign effectiveness.
 </li>
 <li>
 Generate performance reports and actionable insights for management.
 </li>
 <li>
 Recommend process or technology improvements to increase efficiency and customer satisfaction.
 
 
 </li>
 </ul>
 
 Candidate Profile
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Insurance, or a related field.
 </li>
 <li>
 Certification in telesales management or CRM systems (preferred).
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 5&ndash;7 years of experience in telesales management within insurance or financial services.
 </li>
 <li>
 Proven track record of setting up or managing a telesales operation for motor insurance or related personal lines.
 </li>
 <li>
 Strong understanding of lead generation, CRM automation, data funnels, and outbound telesales processes.
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Excellent leadership and team development skills.
 </li>
 <li>
 Strong knowledge of CRM and telesales systems (e.g., HubSpot, Zoho, Salesforce, custom solutions, etc).
 </li>
 <li>
 Analytical mindset with experience using dashboards, metrics, and performance tools.
 </li>
 <li>
 Fluent in English. Arabic is an advantage.
 </li>
 <li>
 Strong communication, motivational, and coaching skills.
 
 
 </li>
 </ul>
 
 KPIs / Success Metrics
 
 
 
 <ul>
 <li>
 Growth in qualified lead volume.
 </li>
 <li>
 Lead-to-sale conversion rate.
 </li>
 <li>
 Cost per acquisition.
 </li>
 <li>
 Agent productivity (calls per day, talk time, conversion).
 </li>
 <li>
 Database growth and renewal retention rates.
 </li>
 </ul>
</div>

Tele-sales Manager

Role Purpose:Responsible for the budget targets and strategy execution of the Consumer Lines business and to design, implement, and manage a fully functional telesales business unit that is focused on strong retention of existing customers, continuously converts a large customer database into qualified leads and closed sales, and adding new leads to the database, through structured processes, data-driven automation, and an empowered telesales team.&nbsp;Key Responsibilities1. Business Unit Setup<ul><li>Establish the telesales division structure, staffing, and performance framework.</li><li>Develop operational workflows covering data intake, qualification, lead management, and sales conversion.</li><li>Define and implement KPIs and dashboards to measure conversion, productivity, and ROI.</li></ul>2. Data &amp; Lead Management<ul><li>Build a continuous data funnel: develop partnerships and campaigns to acquire fresh data daily.</li><li>Supervise data cleaning, enrichment, and qualification processes through lead generation agents.</li><li>Implement systems to automate lead tracking and scheduling based on renewal dates and expiry patterns.</li></ul>3. Lead Generation &amp; Automation<ul><li>Manage lead generation agents responsible for outbound calls to validate customer information and qualify prospects.</li><li>Design and oversee the automation of lead scoring, segmentation, and pipeline movement.</li><li>Ensure compliance with PDPL and data privacy regulations in all data handling and outreach activities.</li></ul>4. Telesales Operations<ul><li>Develop call scripts, objection-handling frameworks, and sales sequences tailored for motor insurance customers.</li><li>Manage telesales agents who contact qualified leads based on policy renewal cycles to close sales.</li><li>Annual training program for the Telesales team</li><li>Drive performance through coaching, daily huddles, and continuous improvement of talk tracks and sales playbooks.</li></ul>5. Performance &amp; Reporting<ul><li>Analyze conversion metrics, agent productivity, and campaign effectiveness.</li><li>Generate performance reports and actionable insights for management.</li><li>Recommend process or technology improvements to increase efficiency and customer satisfaction.</li></ul>&nbsp;Candidate ProfileEducation:<ul><li>Bachelor’s degree in Business Administration, Marketing, Insurance, or a related field.</li><li>Certification in telesales management or CRM systems (preferred).</li></ul>Experience:<ul><li>Minimum 5–7 years of experience in telesales management within insurance or financial services.</li><li>Proven track record of setting up or managing a telesales operation for motor insurance or related personal lines.</li><li>Strong understanding of lead generation, CRM automation, data funnels, and outbound telesales processes.</li></ul>Skills &amp; Competencies:<ul><li>Excellent leadership and team development skills.</li><li>Strong knowledge of CRM and telesales systems (e.g., HubSpot, Zoho, Salesforce, custom solutions, etc).</li><li>Analytical mindset with experience using dashboards, metrics, and performance tools.</li><li>Fluent in English. Arabic is an advantage.</li><li>Strong communication, motivational, and coaching skills.</li></ul>&nbsp;KPIs / Success Metrics<ul><li>Growth in qualified lead volume.</li><li>Lead-to-sale conversion rate.</li><li>Cost per acquisition.</li><li>Agent productivity (calls per day, talk time, conversion).</li><li>Database growth and renewal retention rates.</li></ul>

Ebrahim Khalil Kanoo B.S.C (c)

<div>
 
 
 
 Job Purpose:
 
 
 
 
 We are looking for an experienced
 
 Software Sales Account Manager
 
 with proven expertise in IT System Integration and Business Application Solutions. The role is responsible for managing large corporate accounts, developing strategic account plans, building strong customer relationships, and driving solution-based business across multiple product lines.
 
 
 
 
 
 The Account Manager will also be accountable for achieving assigned sales targets by promoting and selling
 
 Business Applications Solutions
 
 , including
 
 ERPs, HRMS, Portals, Mobile Apps, and Software Solutions &amp; Services
 
 . Experience in selling
 
 Cloud-based solutions and related services
 
 will be an added advantage.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Identify, acquire, and develop new customer accounts.
 </li>
 <li>
 Manage and grow relationships with large enterprise and corporate clients.
 </li>
 <li>
 Achieve assigned Gross Profit (GP) and revenue targets for the financial year.
 </li>
 <li>
 Drive solution-based sales for the company&rsquo;s focused product lines.
 </li>
 <li>
 Ensure early vendor engagement and protect opportunities for successful deal closure.
 </li>
 <li>
 Work closely with Pre-Sales, Support, Back Office, and Management teams to prepare and submit professional proposals.
 </li>
 <li>
 Proactively engage with customers for major opportunities and conduct due diligence to maximize winning potential in tenders and bids.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent qualification.
 </li>
 <li>
 Minimum
 
 4&ndash;5 years of sales experience
 
 in the
 
 IT / System Integration
 
 industry.
 </li>
 <li>
 Proven experience in selling
 
 Software Solutions, Cloud Services, and IT Infrastructure Solutions
 
 .
 </li>
 <li>
 Strong communication, negotiation, and relationship management skills.
 </li>
 <li>
 Customer-focused with a solution-oriented approach.
 </li>
 </ul>
</div>

Account Manager - Software Sales

Arab Business Machine

<div>
 Date: Oct 9, 2025
 
 
 Location:
 
 
 Manama, BH
 
 
 Company: ARAB BUSINESS MACHINE - BAHRAIN W.L.L
 
 
 Req ID: 2087
 
 
 
 Job Title
 
 
 
 
 Account Manager
 
 
 
 
 Job Scope
 
 
 
 The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team
 </li>
 <li>
 Lead the partners&rsquo; relations in alignment with the company&rsquo;s management and strategy
 </li>
 <li>
 Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory
 </li>
 <li>
 Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
 </li>
 <li>
 Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers
 </li>
 <li>
 Execute and supervise the entire sales cycle from quotation to collection
 </li>
 <li>
 Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly
 </li>
 <li>
 Generate sales for the entire product/service line in terms of long-term revenue and profitability
 </li>
 <li>
 Develop and deliver accurate sales forecasts and market development reports in line with business objectives
 </li>
 <li>
 Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
 </li>
 <li>
 Promote the company and its services within the Region.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Sales or any other related field.
 
 
 
 Experience
 
 
 
 3 to 5 years of relevant experience.
 
 
</div>

Account Manager

AL NAKHEEL FITNESS

As a receptionist, you will be required to perform all receptionist duties such as welcoming members, enrolling new members, renewing customers' membership, update the manager with sales reports, etc.Experience in sales and hospitality is preferred.Job Types: Full-time, Contract, Permanent

Receptionist

PC SHOP WLL

Are you ready to accelerate your career in IT sales and make a real impact across Bahrain&rsquo;s finance, education, and corporate sectors? Join PC SHOP WLL&mdash;a dynamic IT hardware trading company known for delivering smart, scalable solutions to leading institutions. We&rsquo;re expanding our sales force and looking for a driven, collaborative Assistant Sales Manager to support strategic growth and client success.Key Responsibilities<ul><li>Support the Sales Manager and BDM in executing sector-specific strategies across key markets</li><li>Identify and qualify new leads, nurturing them into long-term partnerships</li><li>Assist in preparing proposals, presentations, and product demos</li><li>Maintain strong relationships with existing clients, ensuring satisfaction and retention</li><li>Stay updated on product offerings including hardware, software, cloud services, and cybersecurity</li><li>Collaborate with technical and support teams to align solutions with client needs</li><li>Monitor market trends and competitor activity to inform outreach strategies</li><li>Ensure CRM data accuracy and contribute to reporting and forecasting</li></ul>Candidate Profile<ul><li>2&ndash;3 years of experience in sales, preferably in IT or B2B environments</li><li>Strong communication and interpersonal skills with a customer-first mindset</li><li>Confident in presenting solutions and negotiating deals</li><li>Familiar with CRM tools and Bahrain&rsquo;s procurement ecosystem</li><li>Bachelor&rsquo;s degree in Business, Marketing, or related field</li><li>Fluent in English; Arabic is a plus</li><li>Valid Bahrain driving license required</li></ul>Why Join Us?<ul><li>Be part of a visionary team driving digital transformation in Bahrain</li><li>Competitive salary with performance-based incentives</li><li>Career growth and professional development support</li><li>Collaborative, inclusive, and innovation-driven culture</li></ul>If you&rsquo;re passionate about tech, thrive in fast-paced environments, and want to grow with a company that values creativity and strategic thinking&mdash;apply now and be part of our journey to reshape IT engagement in Bahrain.Job Type: Full-time

Assistant Sales Manager

Hilti Group

<div>
 
 What's the Role?
 
 
 
 As an Account Manager, you will be the face of Hilti, you&rsquo;ll be out in the field, building strong direct relationships with customers across construction sites, offices, and warehouses. You&rsquo;ll deliver tailored Hilti solutions, driving growth by using our innovative tools, software, and services to build real, value-driven partnerships and improve operational efficiency. You'll also proactively identify and develop new business opportunities within the BC Mid-Market segments across Bahran.
 
 
 
 Who is Hilti?
 
 
 
 Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
 
 
 
 What does the role involve?
 
 
 
 As an Account Manager, you&rsquo;ll be visiting our customers in BC Mid-Market, wherever they&rsquo;re busy working, to find out how we can help them. You could find yourself on construction sites and or in offices and warehouses.
 
 
 <ul>
 <li>
 Develop and execute strategic sales plans using a solution-based approach.
 </li>
 <li>
 Identify, pursue, and manage sales opportunities to achieve territory targets.
 </li>
 <li>
 Build strong relationships with channel partners, contractors, and end users.
 </li>
 <li>
 Monitor market trends and competitor activities to inform tactical actions.
 </li>
 <li>
 Drive growth of key products and ensure successful new product introductions.
 </li>
 <li>
 Deliver product demonstrations, training, and technical support to customers.
 </li>
 <li>
 Manage customer portfolios and ensure high service levels.
 </li>
 <li>
 Gather market intelligence and provide regular performance reports.
 </li>
 <li>
 Collaborate with internal teams and report to the Regional Sales Manager.
 
 
 
 </li>
 </ul>
 
 93% of our people say they&rsquo;re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.
 
 
 
 Year upon year we are recognized as one of the top 'Great Place to Work' employers, both globally and locally. And when you meet us you'll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you&rsquo;re from.
 
 
 
 What do we offer?
 
 
 
 At Hilti, you&rsquo;ll be part of something truly special &ndash; a place where you can grow, be inspired every day, and feel surrounded by colleagues who support you. Here, your hard work is always recognized, and your results are rewarded.
 
 
 <ul>
 <li>
 Competitive salary and industry-leading bonus structure.
 </li>
 <li>
 Comprehensive Sales Onboarding Program and ongoing 1:1 coaching.
 </li>
 <li>
 Opportunities to grow, change careers, and advance across 120+ global locations.
 </li>
 <li>
 21 days of annual leave (excluding public holidays), plus a day off for your birthday and 3 days of religious leave each year.
 </li>
 <li>
 A strong emphasis on work-life balance and well-being, so you can thrive both personally and professionally.
 </li>
 <li>
 Fast-track career growth with promotions based on performance.
 </li>
 <li>
 Be part of a global brand with a local heart.
 
 
 
 </li>
 </ul>
 
 What you need is:
 
 
 
 <ul>
 <li>
 Bahraini national
 </li>
 <li>
 Bachelor&rsquo;s degree, Engineering degree is a plus
 </li>
 <li>
 Minimum 2 years of professional / technical sales experience
 </li>
 <li>
 Building construction or similar industry experience is required.
 </li>
 <li>
 Demonstrated ability to develop engaged customer relationships
 </li>
 <li>
 Proficient communicator in English and Arabic (written and verbal)
 </li>
 <li>
 Valid Driver&rsquo;s License
 </li>
 <li>
 Available for in-person interviews in Bahrain
 
 
 
 </li>
 </ul>
 
 Why should you apply?
 
 
 
 
 See what a day in the life looks like
 
 Life as an Account Manager video to learn more about this exciting role and what it&rsquo;s like to work at Hilti Middle East.
 
 
 We look forward to receiving your application!
</div>

Explore 228+ Tele sales manager in Manama this November. Find roles across top companies and apply now to boost your career.

228 tele sales manager jobs IN Manama

Tele-sales Manager

Tele-sales Manager

Account Manager - Software Sales

Account Manager

Receptionist

Assistant Sales Manager

Account Manager