sales executive

sales specialist

education telesales operation team leader Jobs in Cairo

education telesales operation team leader

inside sales executive

inside sales representative Jobs in Cairo

inside sales representative

telesales agent

51Talk

<div>
 
 
 Company Description
 
 
 
 51Talk Online Education Group (NYSE: COE) is a global online education platform specializing in online English education. The company's mission is to unite five continents into one mission: to facilitate effective communication through a common language. 51Talk offers live, fun, and interactive online English lessons anytime and anywhere. The company connects its students with a large pool of highly trained and qualified teachers, leveraging student and teacher feedback as well as data analytics to deliver a personalized learning experience. Headquartered in Singapore, 51Talk also has offices in Beijing, Taiwan, Hong Kong, Singapore, Kuala Lumpur, Malaysia, Manila, and Saudi Arabia.
 
 
 
 
 
 
 -Location: Maadi, Cairo
 
 
 
 
 -Salary starts from 14k to 18k, depending on experience
 
 
 
 
 -2 days off
 
 
 
 
 -Medical and Social Insurance
 
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Telesales Agent located in El Maadi, Cairo. The Telesales Agent will be responsible for making outbound calls to potential customers, presenting and promoting the company's online English education services, and closing sales. The agent will also be responsible for maintaining customer relationships, handling customer inquiries, and achieving sales targets.
 
 
 
 
 
 
 Qualifications
 
 
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 Strong communication and presentation skills
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 Proven experience in telesales or customer service roles
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 Ability to build and maintain relationships with customers
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 Proficiency in using CRM software and other relevant tools
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 Excellent persuasion and negotiation skills
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 Goal-oriented and self-motivated with a strong work ethic
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 Ability to work effectively in a fast-paced environment
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 High school diploma or equivalent; a bachelor's degree is a plus
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 Fluency in English and familiarity with online education platforms is a plus
 </li>
 </ul>
 
 
 
 
 
 
</div>

Telesales Agent

dubizzle Egypt

<div>
 dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 We are looking for an enthusiastic Telesales Agent to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.
 
 
 
 In this role, you will:
 
 
 
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 Contact potential or existing customers to inform them about a product or service using scripts
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 Answer questions about products or the company
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 Ask questions to understand customer requirements and close sales
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 Direct prospects to the field sales team when needed
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 Enter and update customer information in the database
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 Take and process orders in an accurate manner
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 Handle grievances to preserve the company's reputation
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 Go the "extra mile" to meet sales quota and facilitate future sales
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 Keep records of calls and sales and note useful information
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
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 Proven experience as telesales representative or other sales/customer service role
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 Proven track record of successfully meeting sales quota preferably over the phone
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 Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
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 Ability to learn about products and services and describe/explain them to prospects
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 Excellent knowledge of English
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 Excellent communication and interpersonal skills
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 Cool-tempered and able to handle rejection
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 Outstanding negotiation skills with the ability to resolve issues and address complaints
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
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 A fast paced, high performing team
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 Comprehensive Health Insurance
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 Life Insurance
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 Rewards &amp; Recognitions
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 Learning &amp; Development opportunities
 
 
 
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 </ul>
 #Egyptdubizzle
</div>

Telesales Executive - Real Estate

Abou Ghaly Motors

<div>
 
 
 Job Summary:
 
 
 
 The Call Center &amp; Telesales Supervisor is responsible for leading, coaching, and managing a team of agents to deliver exceptional customer service and achieve sales and service targets. The role ensures smooth daily operations, adherence to KPIs and SLAs, and continuous improvement of performance and quality standards. The Supervisor acts as a key link between management and front-line staff, ensuring efficient communication, customer satisfaction, and operational excellence.
 
 
 
 
 
 
 Key Responsibilities &amp; Duties
 
 
 
 
 1. Operations &amp; Service Delivery
 
 
 <ul>
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 Oversee daily operations of inbound and outbound call activities.
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 Monitor staffing levels and shift schedules to ensure optimal coverage and minimize missed calls.
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 Ensure agents meet performance KPIs, service quality targets, and productivity goals.
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 Follow up with relevant departments to ensure timely resolution of customer requests and complaints.
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 Maintain compliance with SLAs and operational policies.
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 </ul>
 
 
 2. Quality &amp; Performance Management
 
 
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 Conduct regular call monitoring and quality evaluations to ensure service excellence.
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 Identify performance gaps and develop action plans for improvement.
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 Contribute to defining, implementing, and enhancing quality standards and service procedures.
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 </ul>
 
 
 3. Team Leadership &amp; Coaching
 
 
 <ul>
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 Lead, motivate, and coach team members to achieve individual and team objectives.
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 Conduct on-the-job training for new hires and continuous learning sessions for the team.
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 Hold regular team meetings to communicate updates and align on performance expectations.
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 Monitor agent performance and provide constructive feedback to support growth and development.
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 </ul>
 
 
 4. Communication &amp; Process Improvement
 
 
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 Provide management with insights on operational issues and suggest process improvements.
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 Facilitate open communication channels between teams and management.
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 Escalate critical issues promptly and recommend corrective actions.
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 </ul>
 
 
 5. Customer Escalations &amp; Recovery
 
 
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 Handle escalated customer complaints and ensure quick and effective resolution.
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 Follow up on unresolved issues and ensure customer satisfaction.
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 </ul>
 
 
 6. Planning &amp; Reporting
 
 
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 Support in forecasting call volumes and workforce planning.
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 Track daily operational metrics and prepare performance reports for management review.
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 Contribute to the development of operational objectives and action plans.
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 </ul>
 
 
 
 
 
 Qualifications &amp; Skills Required
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Communications, or a related field.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
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 Minimum 5 years of experience in a contact center or telesales environment, including at least 2 years in a supervisory or leadership role.
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 Proven experience managing both inbound and outbound operations.
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 </ul>
 
 
 Skills &amp; Competencies:
 
 
 <ul>
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 Fluent English (spoken and written).
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 Excellent communication and interpersonal skills.
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 Strong problem-solving, decision-making, and analytical thinking.
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 Proficiency in MS Office and CRM/call center software tools.
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 Customer-oriented mindset with strong sales acumen.
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 </ul>
</div>

Customer Service Supervisor

SKY Holding

<div>
 
 Company Description
 
 
 
 SKY Holding is a diverse investment group with annual revenue of $300 million and a workforce of over 600 professionals. Operating across 15 branches in Egypt, SKY Holding encompasses eight business lines, including finance, leasing, insurance, marketing solutions, and automotive services. Guided by Vision 2030, the company seeks to become a comprehensive financial and non-financial investment group while empowering growth, enabling business expansion, and advancing technology. At its core, SKY Holding is committed to teamwork, ownership, trust, respect, and integrity, ensuring a collaborative and values-driven workplace culture.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Telesales Consultant, located in Qesm El Maadi. The Telesales Consultant will handle daily responsibilities such as actively reaching out to potential and existing clients, consulting on sales opportunities, effectively communicating product and service benefits, and delivering exemplary customer service. In addition, the consultant will support the sales team by offering tailored solutions and providing feedback to enhance overall sales strategies.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Expertise in Sales and Sales Consulting
 </li>
 <li>
 Strong Communication and Customer Service skills
 </li>
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 Training capabilities and the ability to onboard or guide peers
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 Proficiency in building and maintaining client relations
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 Results-driven mindset with excellent problem-solving skills
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 Ability to work collaboratively in a team-oriented environment
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 Relevant experience in telesales, sales, or a customer-focused role is preferred
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 Bachelor&rsquo;s degree in Business, Marketing, or a related field is advantageous
 </li>
 </ul>
</div>

Telesales Consultant

<div>
 
 
 Company Description
 
 
 
 
 
 
 TP is a global digital business services company that leverages its global scale and local presence to support communities, clients, and the environment. TP delivers advanced, digitally-powered business services to the world's best brands, helping streamline their operations in meaningful and sustainable ways. TP is committed to making a positive impact through its services and actions.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Customer Care Agent for Chat Account at TP for global services. The role is located in One Kattamya. Customer Care Agent will be responsible for handling back office operations, providing administrative support, managing customer service inquiries, assisting the finance department, and supporting the sales team. Day-to-day tasks may include data entry, processing transactions, handling communication with clients and colleagues, and ensuring smooth operation of backend processes.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Customer Service Representatives, Customer Service, Customer Support skills
 </li>
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 Customer Satisfaction, Customer Experience skills
 </li>
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 Excellent communication and interpersonal skills
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 Ability to handle stressful situations and resolve customer issues effectively
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 Previous experience in a customer service role is a plus
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 <li>
 
 Proficiency in English, both written and verbal (B2 Level)
 
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 Location: Kattamya, Cairo, Egypt
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 Rotational Shifts (Maximum 10 PM for Ladies)
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 Transportation Provided
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 Grads and Undergrads are welcomed to apply
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 Social and Medical insurance
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 </ul>
</div>

English Voice and Chat Customer Service Agent

The Address Investments

<div>
 
 
 Company Description
 
 
 
 The Address Investments is a leading real estate company in Egypt and the Middle East, known for its trusted brand and contributions to the real estate market. The company's expert consultants help clients find their dream homes by offering a variety of developments tailored to their budgets. With a focus on Egypt and the Middle East, The Address Investments has established high-quality service standards that are widely recognized. The company's supportive and family-like atmosphere ensures clients feel comfortable and well-served. Each member of the team undergoes extensive training, setting the company apart in the industry.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role based in Cairo for a Real Estate Sales Agent. The Real Estate Sales Agent will be responsible for engaging with clients to understand their property needs, providing detailed presentations on various property options, negotiating deals, and assisting clients in the real estate buying process. The role also involves maintaining knowledge of the real estate market and managing customer relationships to ensure satisfaction and repeat business.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 NO EXPERIENCE NEEDED
 
 
 <ul>
 <li>
 Skills in Real Estate Sales and Sales
 </li>
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 Experience and skills in Customer Service
 </li>
 <li>
 Understanding of the Real Estate market and trends
 </li>
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 Excellent communication and negotiation skills
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Proficiency in both spoken and written English and Arabic
 </li>
 <li>
 Bachelor's degree in Business, Real Estate, or a related field is a plus
 </li>
 </ul>
 
 
</div>

Salesperson (Fresh)

Sales (Fresh Graduates - No experience)

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