customer service representative Jobs in Cairo

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Alamein

<div>
 
 
 Company Description
 
 
 
 Founded in 1987 as a family business, Alamein is a leading name in the outdoor furniture industry. Guided by a vision of fostering connection, we create innovative, functional, and minimalistic designs that enhance communities' quality of life. Our diverse product range includes outdoor furniture, street furniture, game tables, playground equipment, and outdoor fitness installations. Rooted in our heritage, we take pride in crafting all products locally in Egypt, ensuring high quality and supporting local craftsmanship.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for an Inside Sales Representative. The Inside Sales Representative will engage with potential customers to identify their needs, support the lead generation process, and maintain ongoing relationships with clients. Responsibilities include managing accounts, ensuring customer satisfaction, and addressing inquiries while meeting sales targets. Candidates will play a critical role as the first point of contact, fostering relationships and driving business success.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Proficiency in Inside Sales and Lead Generation to identify opportunities and drive business growth.
 </li>
 <li>
 Strong focus on Customer Service and Customer Satisfaction, with excellent interpersonal and communication skills.
 </li>
 <li>
 Experience in Account Management to manage client relationships and ensure ongoing customer success.
 </li>
 <li>
 Results-driven with a proven ability to meet or exceed sales targets.
 </li>
 <li>
 Ability to work collaboratively in a team and independently as required.
 </li>
 <li>
 Familiarity with CRM tools and sales software is a plus.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field preferred.
 </li>
 </ul>
</div>

Inside Sales Representative

International Workplace Group plc

<div>
 
 Inside Sales Representative
 
 
 
 IWG currently has several openings for Inside Sales Representatives working within our Global Sales Teams. In this role you&rsquo;ll handle incoming and outcoming calls or emails to present our products, workspaces, and services, helping new and existing customers find the right solution for their business.
 
 
 
 Why Join us?
 
 
 
 We offer a rewarding and supportive environment where you can thrive. Here&rsquo;s what you can look forward to:
 
 
 <ul>
 <li>
 Attractive Commission Plan: Enjoy a competitive commission structure that rewards your hard work and success.
 </li>
 <li>
 Fully remote role to allow you to enjoy the ease of working from home.
 </li>
 <li>
 Comprehensive Training: Receive 3 weeks of in-depth product and sales training, guided by our experienced sales coach, to set you up for success.
 </li>
 <li>
 Multinational and Diverse Environment: Join a dynamic team in a global setting, where diversity and inclusion are celebrated.
 </li>
 <li>
 Career Growth Opportunities: Explore a range of career advancement possibilities within a global company boasting 3,750 locations across 120+ countries.
 
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring
 
 
 
 We&rsquo;re seeking dynamic individuals who thrive in a fast-paced, results-driven environment. The ideal candidate will have:
 
 
 <ul>
 <li>
 Experience in Sales, Business Development, or Account Management, with a proven track record of success, preferably in a B2B setting.
 </li>
 <li>
 Native Speaker: Fluent in the local language and English, with excellent written and verbal communication skills.
 </li>
 <li>
 A strong customer-first mindset with excellent negotiation skills and the ability to close deals confidently.
 </li>
 <li>
 The ability to build and nurture long-term relationships with clients, fostering trust and loyalty.
 </li>
 <li>
 Passion for engaging with diverse customers, curiosity to address their needs, pride in knowing IWG's solutions, and drive to achieve results and explore career opportunities.
 
 
 
 </li>
 </ul>
 
 Why IWG?
 
 
 
 For more than 30 years, IWG has been leading the way in flexible workspaces, transforming how people work around the world. With more than 3,750 locations in 120+ countries, we support millions of professionals daily, offering adaptable solutions that cater to businesses of all sizes. Our well-known brands&mdash;including Regus, Spaces, HQ and Signature provide innovative, tech-driven work environments, from local hubs and regional offices to virtual support services.
 
 
 Our diverse clientele ranges from dynamic startups to major corporations like Google and HSBC, all benefiting from our flexible, sustainable work solutions. With a robust 30% annual growth rate and plans to expand to over 30,000 locations in the next decade, IWG is pioneering the future of work, shaping the next generation of workspaces to meet evolving global needs.
 
 
 Ready to make an impact? Apply today and join a global company that&rsquo;s shaping the future of work!
 
 
 Visit us at www.iwgplc.com to learn more about our mission and vision.
 
 
 
 
 IWG is driving &amp; changing the future of work.
 
 
</div>

Inside Sales Representative Arabic Speaker

Property Finder

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 Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region&rsquo;s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
 
 
 Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
 
 
 
 Position Summary:
 
 
 
 The inside sales representative will be responsible for managing existing customers, understanding their needs, and ensuring a smooth sales process, the ISR is also responsible for developing new leads and targeting prospects. At the heart of this role is closing sales and exceeding targets.
 
 
 To be successful as an inside sales representative, you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage and grow relationships with existing customers through regular communication, monthly business reviews, and timely renewals.
 </li>
 <li>
 Identify customer needs and uncover upsell and cross-sell opportunities to drive revenue growth.
 </li>
 <li>
 Generate new business by researching, qualifying, and engaging prospective clients through outbound outreach.
 </li>
 <li>
 Coach, onboard, and train new and existing clients to maximize product adoption and performance.
 </li>
 <li>
 Present, demonstrate, and recommend Property Finder products using internal data, tools, and insights.
 </li>
 <li>
 Consistently close sales and achieve or exceed assigned sales targets.
 
 
 </li>
 </ul>
 
 Desired Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a related field with 2&ndash;3 years of experience in inside sales, account management, or new business acquisition.
 </li>
 <li>
 Fluent in English with excellent verbal and written communication skills.
 </li>
 <li>
 Strong sales capabilities, including negotiation, objection handling, problem-solving, and competitive positioning.
 </li>
 <li>
 Proven ability to manage multiple priorities, meet deadlines, and work effectively in a target-driven environment.
 </li>
 <li>
 Experience using CRM tools (e.g., Salesforce) and Microsoft Office applications.
 </li>
 <li>
 Customer-focused mindset with exceptional phone, cold-calling, and relationship-building skills.
 
 
 </li>
 </ul>
 
 Our promise to talent
 
 
 
 At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
 
 
 
 Property Finder Guiding Principles
 
 
 
 <ul>
 <li>
 Think Future First
 </li>
 <li>
 Data Beats Opinions, Speed Beats Perfection
 </li>
 <li>
 Optimise for Impact
 </li>
 <li>
 No Ostriches Allowed
 </li>
 <li>
 Our People, Our Power
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 <li>
 The Biggest Risk is Taking no Risk at All
 
 
 </li>
 </ul>
 
 Find us at:
 
 
 
 Twitter
 
 
 Facebook
 
 
 Instagram
 
 
 Linkedin
 
 
 Glassdoor
</div>

Inside Sales Representative (Account Manager)

AIContentfy

<div>
 
 
 Company Description
 
 
 
 AIContentfy is a transformative content creation platform designed to simplify how businesses generate online content. By leveraging advanced AI technology, AIContentfy enables users to create and optimize high-quality articles that boost organic traffic and elevate SEO strategies. The platform provides a wide range of intuitive features, ensuring exceptional SEO results without the need for users to have prior expertise in the field. AIContentfy is at the forefront of innovation, fostering efficiency and excellence in digital marketing content creation.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Telesales Representative based in Qesm El Maadi. The Telesales Representative will be responsible for reaching out to potential customers via phone to introduce AIContentfy's platform and offerings. Key responsibilities include addressing customer inquiries, providing exceptional customer support, achieving sales targets, and effectively communicating the platform's value proposition. Regular training will be provided to ensure the representative is equipped with deep knowledge of the product and sales techniques.
 
 
 
 
 
 
 Key Responsibilitie
 
 
 <ul>
 <li>
 Conduct outbound calls to potential clients in international markets
 </li>
 <li>
 Present and explain our
 
 SEO and digital marketing services
 
 </li>
 <li>
 Identify customer needs and recommend suitable solutions
 </li>
 <li>
 Follow up with leads and maintain strong client relationships
 </li>
 <li>
 Achieve monthly sales targets and KPIs
 </li>
 <li>
 Update and manage client information in CRM systems
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 English Level:
 
 C1 (Fluent &ndash; spoken and written)
 
 </li>
 <li>
 Experience:
 
 6 months to 1 year in telesales, call center, or sales
 
 </li>
 <li>
 Strong communication and persuasion skills
 </li>
 <li>
 Ability to work with international clients
 </li>
 <li>
 Basic understanding of digital marketing or willingness to learn
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive salary + commission
 </li>
 <li>
 Opportunity to work with a European company and international clients 🌍
 </li>
 <li>
 Professional training in
 
 SEO and digital marketing
 
 </li>
 <li>
 Clear career growth path in sales and account management
 </li>
 </ul>
 
 
 
</div>

Telesales Representative

Concentrix

<div>
 
 Job Title
 
 
 
 B2B Sales Development Representative - Spanish
 
 
 
 Job Description
 
 
 
 The Sales Representative is responsible for demonstrating the value and benefits of our client&rsquo;s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
 
 
 <ul>
 <li>
 Provide accurate weekly/ monthly/ quarterly sales forecast
 </li>
 <li>
 Mastery of product knowledge and technical understanding of services to assess client requirements
 </li>
 <li>
 Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
 </li>
 <li>
 Manage external competitive pressures and handle objections to retain customers or win new customers
 </li>
 <li>
 Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound
 </li>
 <li>
 Work with your team and management to provide a professional experience during all interactions with customers and prospects
 </li>
 <li>
 Maintain the customer management system (CRM) to ensure all relevant data is captured
 </li>
 <li>
 Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
 </li>
 <li>
 Work with a team and report directly to a Sales Manager
 </li>
 </ul>
</div>

B2B Sales Development Representative - Spanish

Edu Market

<div>
 
 We are looking for a motivated
 
 
 
 Call Center Representative
 
 to join our team. The ideal candidate will be responsible for handling inbound and outbound sales calls, presenting products and services to potential clients, and achieving sales targets.
 
 
 This role requires strong communication skills, customer focus, and the ability to build relationships with potential clients.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Handle
 
 
 
 inbound and outbound sales calls
 
 
 
 professionally.
 </li>
 <li>
 Present and explain
 
 
 
 products/services
 
 
 
 to potential clients.
 </li>
 <li>
 Understand customer needs and provide suitable
 
 
 
 consultation and solutions
 
 .
 </li>
 <li>
 Achieve
 
 
 
 individual sales targets
 
 
 
 and contribute to team goals.
 </li>
 <li>
 Maintain accurate
 
 
 
 customer records in the CRM system
 
 .
 </li>
 <li>
 Follow up with potential clients to convert leads into customers.
 </li>
 <li>
 Identify opportunities for
 
 
 
 upselling and cross-selling
 
 
 
 when appropriate.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Proven experience in
 
 
 
 sales, telesales, or customer service
 
 
 
 is preferred.
 </li>
 <li>
 Strong
 
 
 
 communication and negotiation skills
 
 .
 </li>
 <li>
 Ability to meet
 
 
 
 sales targets and deadlines
 
 .
 </li>
 <li>
 Experience using
 
 
 
 CRM systems
 
 
 
 is a plus.
 </li>
 <li>
 Strong
 
 
 
 organizational and follow-up skills
 
 .
 </li>
 <li>
 Ability to work in a
 
 
 
 fast-paced environment
 
 .
 </li>
 </ul>
 
 
 
</div>

Call Center Representative

ETISAL International Group

<div>
 
 Company Description
 
 
 
 ETISAL International Group, a renowned Business Process Outsourcing (BPO) company, is dedicated to delivering high-value, customized solutions to global clients. With expertise in understanding and addressing unique business needs, the company focuses on helping organizations optimize operations and better serve their customers. Leveraging a deep appreciation of cultural diversity and industry best practices, ETISAL International ensures top-notch quality and innovative services. By prioritizing transparency, flexibility, integrity, and passion, the company consistently exceeds client expectations. ETISAL is committed to enhancing management processes, human capital, and operational standards to lead in the BPO industry.
 
 
 
 Role Description
 
 
 
 We are seeking a Monolingual Customer Support Representative (English Speaker) for an on-site, full-time role located in Cairo, Egypt. The representative will provide exceptional customer service, respond to client inquiries, resolve issues, and ensure all customer interactions are handled professionally. The role involves troubleshooting customer concerns and ensuring customer satisfaction while maintaining a high standard of communication and client support. Team collaboration and customer focus are at the core of this role.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proficiency in Customer Support and Customer Service methodologies
 </li>
 <li>
 Strong skills in ensuring Customer Satisfaction and handling client needs
 </li>
 <li>
 Excellent Communication skills, both verbal and written
 </li>
 <li>
 Proven abilities in Troubleshooting and problem-solving
 </li>
 <li>
 Ability to adapt swiftly and provide accurate, timely resolutions
 </li>
 <li>
 Positive attitude, proactive approach, and ability to work collaboratively in a team
 </li>
 <li>
 Experience in a customer-facing or call center role is an advantage
 </li>
 <li>
 Bachelor&rsquo;s degree is a plus but not mandatory
 </li>
 </ul>
</div>

Monolingual Customer Support Representative (English Speaker)

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