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tenancy investigations officer

Connect2Hackney

Connect2Hackney is proud to be recruiting on behalf of the London Borough of Hackney. We are looking for a proactive and ambitious Tenancy Investigator to join our high-performing Audit and Anti-Fraud team. Hackney is one of London's best places to live and work, and we've achieved a huge amount to be proud of, from our outstanding schools to our award-winning public spaces. We are working towards a vision to be a place for everyone, celebrating diversity and ensuring everyone feels valued, included, and involved. If you are Proud, Ambitious, Pioneering, Open, Proactive, and Inclusive, you could be the perfect fit for our team. About the Role As a Tenancy Investigator, you will play a crucial role in protecting the Council's social housing stock for those in genuine need. You will be responsible for providing a comprehensive investigation service into cases of tenancy fraud within the borough. Working with minimal supervision, your primary goal will be to undertake investigations from referral to conclusion, obtaining the necessary evidence to support the repossession of misused properties and ensure fairness in our housing system. This role is vital for ensuring our housing services operate with integrity and that internal controls are effective. Your Key Responsibilities will include: <ul> <li>Conducting Investigations: You will manage a caseload of tenancy fraud investigations, carrying out all aspects of the investigative work including interviews, taking witness statements, and liaising with the police.</li><li>Gathering Evidence: You'll obtain information from various systems and sources to build robust cases for legal action, such as the recovery of unlawfully sublet properties or the refusal of 'Right to Buy' applications.</li><li>Reporting: You will prepare high-quality case reports and progress updates for senior management and stakeholders, ensuring all investigation records are meticulously maintained.</li><li>Collaboration & Training: You'll work closely with staff across the Council, social housing providers, and external partners. A key part of your role will be assisting in the development and delivery of fraud awareness training for housing staff.</li><li>Compliance: You must ensure all work is conducted in compliance with relevant legislation such as PACE, RIPA, DPA, and HRA, as well as Council policies and best practice guidelines.</li></ul> About You We're looking for a self-motivated and experienced investigator who can handle pressure and meet strict deadlines. You will need to be a confident communicator, capable of dealing with people at all levels and remaining professional in potentially confrontational situations. To be successful, you will need: <ul> <li>A recognised qualification in counter fraud studies (e.g., Accredited Counter Fraud Specialist) and/or significant practical experience in social housing tenancy fraud or comparable investigation work.</li><li>Demonstrable experience working in a counter-fraud or investigative role, preferably within the public sector.</li><li>A strong working knowledge of the legislative framework governing investigations, including PACE, CPIA, RIPA, the Fraud Act, and the Prevention of Social Housing Fraud Act (POSHFA).</li><li>Good working knowledge of housing law, particularly the Housing Acts as they apply to sub-letting.</li><li>Excellent communication skills (oral, written, and presentation) with experience producing detailed reports and witness statements.</li><li>The ability to organise and prioritise a large and varied workload, using your own initiative to drive cases forward.</li><li>A willingness and ability to work flexibly outside of normal office hours, including early mornings, evenings, and weekends when an investigation demands it.</li><li>Successful applicants will be required to undergo a Disclosure and Barring Service (DBS) check which is acceptable to the Council.</li></ul> Why Choose Hackney? Hackney Council is committed to eradicating discrimination and disadvantage. We are a workplace that welcomes and supports flexible working and we particularly encourage applications from disabled people, as this group is currently under-represented in our workforce. Join us and help make Hackney a place of which we can all be proud. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Tenancy Investigations Officer

Southern Housing

The role We are currently seeking an experiencedMajor Works Consultation Officer (Section 20 Consultation Officer) to join our Section 20 Consultation team. As a Section 20 Consultation Officer you will report to the Section 20 Consultation Manager. You will be responsible for delivering a high-quality service to service charge payers and other stakeholders click apply for full job details

Major Works Consultation Officer

Ocean Network Express (Europe) Ltd

Do you want to play a key role in providing legal, documentary, and P&I-related support and guidance across the Europe and Africa region? Do you have strong legal and insurance expertise within the shipping industry?We're looking for an EUA Legal & Insurance Coordinator to join our team. In this role, you'll assist the EUA Legal & Insurance Assistant Manager with providing legal, documentary and P&I related support and guidance within the Europe & Africa region (EUA), including effective liaison with General Headquarters (GHQ) Singapore (primarily GHQ Legal), and Regional EUA Teams, including regularly liaising with and monitoring of the service provided by P&I Club Regional Correspondents and their principal P&I Club(s).The RoleLoss Prevention & Claims<ul><li>To assist with monitoring local investigation of incidents and claims handling within ONE EUA Offices and Third-Party Agents (TPAs), providing guidance and assistance where necessary whilst communicating effectively with all interested parties.</li><li>To assist with coordinating with other involved parties, such as the P&I Club, surveyors, fire-experts, lawyers, etc., in the event of any ONE or Consortium vessels being involved in a major incident.</li><li>To assist with planning and coordinating Claims and Loss Prevention workshops on a rolling basis as and when they are required within the EUA region.</li><li>Monitor and, where appropriate, circulate relevant P&I and Insurance market / industry news to pertinent EUA Departments.</li><li>Proactively build productive and mutually supportive links with P&I and Insurance Colleagues in other Regions and GHQ to foster best practice across the organisation.</li><li>Answering day-to-day documentation queries of varying complexity, including bill of lading issues, ship certificates, indemnities, and letters of credit queries.</li><li>To monitor the standard and content of survey reports for ONE's P&I related incidents within EUA, raising specific questions with surveyors and correspondents as necessary to ensure ONE's interests are fully protected.</li><li>Assist with monitoring trend statistics and contributing to loss prevention initiatives to improve risk awareness and encourage risk management practices within EUA (e.g., to alert and coordinate with external specialist providers on serious theft and fraud investigations).</li><li>Support the 'EUA Loss Prevention Officer' network by providing pertinent training and guidance to actively facilitate the LPO's scaffolded support to their own specific EUA country/region.</li><li>Assist with reviewing relevant Customer Contract / Maritime Contract(s) upon request of pertinent ONE teams.</li></ul>The Requirements<ul><li>Must be able to demonstrate a thorough understanding of documentation procedures.</li><li>IT literate with at minimum intermediate skills in Google suite.</li><li>Experience within the shipping industry would be ideal.</li><li>Business Awareness</li><li>Customer Focus</li><li>Communication</li><li>Problem Solving</li><li>Planning and Organisation</li><li>Decision Making</li><li>Innovation and Improvement</li><li>Team Work</li><li>Performance Management</li><li>Independent</li><li>Self-motivated</li><li>Enthusiastic</li></ul>The Benefits<ul><li>Paid annual leave of 25 days per annum plus UK bank and public holidays.</li><li>Hybrid working arrangement.</li><li>Membership of the Company's Group Personal Pension Plan.</li><li>Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review.</li><li>Permanent Health Insurance.</li><li>Death in Service.</li><li>Private Medical Cover (BUPA) after two years' service.</li><li>Employee Assistance Programme, with free independent confidential support and virtual GP services.</li><li>An interest free annual travel season ticket loan.</li><li>Family leave policies enhanced above statutory.</li><li>Access to the UK's TaxFree Childcare scheme.</li><li>Enhanced company sick pay policy.</li><li>Medical health check.</li><li>Annual eye test and contribution towards glasses for VDU prescriptions.</li><li>Online employee discount platform.</li></ul>ApplicationThe closing date for this vacancy is 22nd October 2025 but if a significant number of applications are received, it will close earlier.Applicants must have a permanent and existing right to live and work in the UK.

Coordinator - Loss Prevention, Legal & Insurance

The Hyde Group

Insurance & Claims Officer12 month FTCIslington£59,000Hyde is looking for an Insurance & Claims Officer to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.As an Insurance & Claims Officer at Hyde, you'll play a key role in managing insurance risks, handling claims, and overseeing legal disrepair actions. You'll ensure Hyde's insurance obligations are met efficiently and that we continue to provide a high-quality, customer-focused service to our residents.Key Duties<ul><li>Manage the procurement and renewal of insurance services in line with contract requirements.</li><li>Oversee insurance claims, liaising with insurers, loss adjusters, and contractors to ensure timely resolution.</li><li>Monitor the performance of insurance providers and brokers to maintain service excellence.</li><li>Lead and coordinate the management of legal disrepair claims, liaising with legal representatives and contractors to ensure compliance with Civil Procedure Rules.</li><li>Support the Head of Asset Management in contract management duties, performance monitoring, and budget management for insurance and disrepair activities.</li></ul>Why Join Hyde?Hyde is part of the Hyde Group - one of the UK's leading housing providers, managing and owning around 120,000 homes nationwide. We're committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.As an Insurance & Claims Officer, we're seeking someone who can bring:<ul><li>Proven experience in insurance management, claims handling, and/or property risk management.</li><li>Strong communication and collaboration skills to engage with internal and external stakeholders.</li><li>A proactive mindset and passion for delivering customer-focused solutions.</li><li>The ability to analyse data, manage complex claims, and oversee contractor performance.</li></ul>The Benefits of Joining Hyde<ul><li>Excellent pension scheme</li><li>Generous holiday allowance</li><li>Life assurance</li><li>Award-winning flexible benefits platform</li><li>Support for learning and career development</li><li>Hybrid working options available</li></ul>Diversity, Inclusion & AccessibilityEquity, diversity, and inclusion are at the heart of who we are at Hyde. We're committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn't a one-off initiative - it's embedded in our culture and central to how we work every day.As a Disability Confident Employer, we're committed to providing reasonable adjustments throughout the recruitment process and beyond.We reserve the right to close this advert early if a suitable candidate is identified.

Insurance and Claims Officer FTC

LMA Recruitment

The candidate will have a strong background in restructuring advisory and insolvency, including administrations, liquidations and bankruptcies, ideally with some previous experience in investigations and insolvency litigation. This role involves the development and execution of asset recovery strategies in insolvency cases, coordinating with various stakeholders, and ensuring the smooth progression of the team's contentious caseload.Key Responsibilities<ul><li>Provide comprehensive administrative support to the Contentious Insolvency team</li><li>Supporting team managers and directors across a portfolio of cases under supervision</li><li>Work with senior staff in developing and then following case strategy as determined</li><li>Holding responsibility within case teams for (i) handling the necessary day-to-day administration of the case, (ii) preparation of case documents, both statutory and non-statutory and (iii) assisting with ad hoc matters/tasks as delegated</li><li>Preparing written/email correspondence to key stakeholders and dealing with all telephone enquiries, with guidance as necessary</li><li>Managing the performance of cases, including case deadlines and case progression (via IPS) and ensuring compliance with regulatory, legal and company policies and procedures</li><li>Manage and delegate work, when appropriate, and provide guidance and support to the Insolvency Administrators within the team</li><li>Conduct open-source investigations and develop asset recovery strategies under supervision by the team's senior staff</li><li>Liaise and coordinate with legal and other external advisors to progress potential litigation and other contentious aspects</li></ul>Qualifications<ul><li>Proven experience in an insolvency administrator role</li><li>Strong organisational and multitasking skills</li><li>Excellent written and verbal communication skills</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)</li><li>Ability to work independently and as part of a team</li><li>High level of attention to detail and accuracy</li><li>Relevant qualifications or certifications in administration or a related field are desirable</li></ul>

Senior Insolvency Administrator

Smart Teachers

Smart Teachers are pleased to be working with this popular Secondary school located in the borough of Westminster. The school are looking for a School Data and MIS officer to start asapAbout the role As School Data and MIS Officer, you will play a key role in maintaining and developing the school s data systems, ensuring accurate and meaningful information supports strategic decision-making across the School. You will coordinate the schools MIS, oversee statutory data returns, and provide high-quality analysis to inform teaching, learning and operational planning.Working closely with the Senior Leadership Team, teaching staff, support colleagues and external agencies, you will ensure that the schools data systems are robust, efficient, and aligned with the schools commitment to educational excellence. The school are seeking someone with technical expertise and excellent interpersonal skills, who can confidently manage systems and support colleagues in making the best use of dataAbout the school The school is one of the most popular school located in the borough and is considered a popular place to work with staff. The school is well served by local transport links.Requirements To be considered for the role of School Data and MIS officer - Secondary school in the Borough of Westminster - Asap you will:<ul> <li>Maintaining the school s MIS (e.g. Arbor), ensuring accuracy, functionality and compliance</li><li>Producing and analysing student performance, attendance, and behaviour data</li><li>Supporting target setting, assessment tracking, and internal reporting cycles</li><li>Coordinating statutory returns including School Census and DfE data submissions</li><li>Providing training and support to staff on MIS systems and data usage</li><li>Assisting with curriculum data, timetabling support, and student enrolments</li><li>Ensuring data protection compliance and promoting best practices in data management.</li></ul> Salary is dependent on experience, training or qualifications. The minimum experience, training or qualifications required for this position are:<ul> <li>Salary will depend on experience</li></ul> Smart Teachers is committed to safeguarding children, young people and vulnerable adults. We take our responsibilities extremely seriously. All staff we register will undertake thorough interviewing and referencing checks and hold, or be prepared to undergo, an Enhanced DBS check that must be registered on the Update Service.About Smart Teachers Smart Teachers is a market-leading education recruitment and supply agency committed to the learning and development of young people. With branches across the country, we are an employer of choice for high-quality primary, secondary and SEND teaching and support staff.What Smart Teachers offer As a valued employee of Smart Teachers, you will receive:<ul> <li>Excellent daily rates paid weekly by our in-house Payroll team using the Pay As You Earn (PAYE) system.</li><li>Guaranteed pay scheme (subject to availability and qualifying criteria).</li><li>Pension contributions (subject to a qualifying period).</li><li>Full compliance with AWR (Agency Workers Regulations), to make sure you get the pay and working conditions you are entitled to.</li><li>FREE training to help with your professional development such as Team Teach training, online webinars and safeguarding and child protection updates.</li><li>Generous refer a friend or colleague bonus scheme.</li><li>Access to a dedicated consultant, who will provide ongoing support.</li></ul> Smart Teachers do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.How to apply Apply via this website with an up-to-date CV and contact details. For more information, or an informal chat about the role, please call Joe Inglis on (phone number removed) or email (url removed)

School Data and MIS officer - Secondary school in the Borough of Westm

Sanderson

Project Control Officer, SC Cleared I am currently recruiting for an SC Cleared Project Control Officer for a leading central government organisation in the UK. Within this role, the candidate will be required to support the Project Management function relating to supplier orders and invoices, project planning, project financial management, project documentation and reporting. Rate - £270.00 per day to overall assignment rate of umbrellaLocation - London Duration - 9 Months with the opportunity of extension Clearance - SC Cleared Key Requirements <ul> <li>To provide a comprehensive project support service directly supporting Programme Managers and Project Managers</li><li>Act as point of contact in the team for internal and external customers, responding promptly to queries</li><li>Organise and manage dates and documentation for programme and project meetings</li><li>Organise and attend relevant internal IT meetings, including formulating and circulating agendas and action lists</li><li>Oversee Risks and Issues management</li><li>Ensuring compliance to commercial gate review process including where necessary preparation of documentation.</li><li>To play a key role in the development and monitoring of projects, checking quality of output and compliance with business requirements, including commitments in proposals</li><li>Monitor the delivery of work streams against plans, chasing and challenging progress as appropriate.</li><li>Represent the Project Manager at meetings as requested.</li><li>Administer, monitor and report on projects budgets in accordance with FCO Service processes and timetables.</li><li>Responsible for tracking actual project costs against allocated budgets and producing monthly reports</li><li>Create or maintain project plans using MS Project</li></ul> For any questions, please email me directly at Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Project Support Officer, SC Cleared

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