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tenancy investigations officer

housing needs officer

Vivid Resourcing Ltd

I am currently working with a client based in London that are looking to recruit for a Housing Needs Officer to join their Rough Sleeper Team. Details Below: - 36 hours a week of work and you will be needed on site 2 days a week - You will need to engage in rough sleeper outreach from time to time as cover, this is from 5am to 10am and also be based at their homelessness hub in North London once a week supporting and assessing rough sleepers homelessness applications. - You will also carry out street counts six times per year from midnight - Ideally looking for someone who is enthusiastic about ending rough sleeping and supporting this cohort of service users.

Housing Needs Officer

Hays Property & Surveying

Asset Intelligence OfficerRoyal Borough of Kensington and Chelsea Location: London (Hybrid - 3 days office-based) Contract Type: Permanent Closing Date: Sunday 3rd November Interviews: 13th-14th November Join a Borough That Puts Communities FirstThe Royal Borough of Kensington and Chelsea is one of London's most vibrant and diverse boroughs. We are proud of our commitment to delivering high-quality housing services that meet the needs of our residents. As we embark on a major transformation of our asset management systems, this is a pivotal moment to join our team and help shape the future of property data management. About the RoleWe're seeking an Asset Intelligence Analyst to join our Property Data team. This role is critical to ensuring the accuracy, integrity, and strategic value of our housing asset data.You'll be instrumental in:<ul><li>Supporting the procurement and implementation of a new asset management system.</li><li>Managing and auditing property data to ensure it meets governance and quality standards.</li><li>Collaborating with internal and external stakeholders to ensure timely and accurate data flows.</li><li>Preparing reports, insights, and supporting data migration and validation processes.</li></ul>This is an ideal opportunity for someone with strong data analytics and audit experience, particularly in housing or property data environments.What You'll BringWe're looking for someone who:<ul><li>Has experience in data analytics, audit, and ideally data migration.</li><li>Understands property data within a local authority or housing context.</li><li>Is confident using tools like Power BI, Excel, and SharePoint.</li><li>Has a process-led mindset and can work within governance frameworks.</li><li>Can work collaboratively across teams and communicate effectively.</li><li>Has experience managing housing databases and preparing performance reports.</li></ul>Desirable but not essential:<ul><li>Exposure to BIM data.</li><li>Experience working in a business partner model.</li><li>Familiarity with GIS or Microsoft Access.</li></ul>What You'll Get in ReturnAs an employee of the Royal Borough of Kensington and Chelsea, you'll be part of a forward-thinking council that values innovation, collaboration, and community impact. You'll benefit from a competitive salary, generous annual leave, and access to the Local Government Pension Scheme. We offer flexible working arrangements, professional development opportunities, and a supportive environment where your contributions help shape services that matter. With a central London location and a commitment to employee wellbeing, this is a place where you can thrive both professionally and personally. Please get in touch with for more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Asset Intelligence Officer

The Hyde Group

Insurance & Claims Officer12 month FTCIslington£59,000Hyde is looking for an Insurance & Claims Officer to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.As an Insurance & Claims Officer at Hyde, you'll play a key role in managing insurance risks, handling claims, and overseeing legal disrepair actions. You'll ensure Hyde's insurance obligations are met efficiently and that we continue to provide a high-quality, customer-focused service to our residents.Key Duties<ul><li>Manage the procurement and renewal of insurance services in line with contract requirements.</li><li>Oversee insurance claims, liaising with insurers, loss adjusters, and contractors to ensure timely resolution.</li><li>Monitor the performance of insurance providers and brokers to maintain service excellence.</li><li>Lead and coordinate the management of legal disrepair claims, liaising with legal representatives and contractors to ensure compliance with Civil Procedure Rules.</li><li>Support the Head of Asset Management in contract management duties, performance monitoring, and budget management for insurance and disrepair activities.</li></ul>Why Join Hyde?Hyde is part of the Hyde Group - one of the UK's leading housing providers, managing and owning around 120,000 homes nationwide. We're committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.As an Insurance & Claims Officer, we're seeking someone who can bring:<ul><li>Proven experience in insurance management, claims handling, and/or property risk management.</li><li>Strong communication and collaboration skills to engage with internal and external stakeholders.</li><li>A proactive mindset and passion for delivering customer-focused solutions.</li><li>The ability to analyse data, manage complex claims, and oversee contractor performance.</li></ul>The Benefits of Joining Hyde<ul><li>Excellent pension scheme</li><li>Generous holiday allowance</li><li>Life assurance</li><li>Award-winning flexible benefits platform</li><li>Support for learning and career development</li><li>Hybrid working options available</li></ul>Diversity, Inclusion & AccessibilityEquity, diversity, and inclusion are at the heart of who we are at Hyde. We're committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn't a one-off initiative - it's embedded in our culture and central to how we work every day.As a Disability Confident Employer, we're committed to providing reasonable adjustments throughout the recruitment process and beyond.We reserve the right to close this advert early if a suitable candidate is identified.

Insurance and Claims Officer FTC

Connect2Hackney

Connect2Hackney is proud to be recruiting on behalf of the London Borough of Hackney. We are looking for a proactive and ambitious Tenancy Investigator to join our high-performing Audit and Anti-Fraud team. Hackney is one of London's best places to live and work, and we've achieved a huge amount to be proud of, from our outstanding schools to our award-winning public spaces. We are working towards a vision to be a place for everyone, celebrating diversity and ensuring everyone feels valued, included, and involved. If you are Proud, Ambitious, Pioneering, Open, Proactive, and Inclusive, you could be the perfect fit for our team. About the Role As a Tenancy Investigator, you will play a crucial role in protecting the Council's social housing stock for those in genuine need. You will be responsible for providing a comprehensive investigation service into cases of tenancy fraud within the borough. Working with minimal supervision, your primary goal will be to undertake investigations from referral to conclusion, obtaining the necessary evidence to support the repossession of misused properties and ensure fairness in our housing system. This role is vital for ensuring our housing services operate with integrity and that internal controls are effective. Your Key Responsibilities will include: <ul> <li>Conducting Investigations: You will manage a caseload of tenancy fraud investigations, carrying out all aspects of the investigative work including interviews, taking witness statements, and liaising with the police.</li><li>Gathering Evidence: You'll obtain information from various systems and sources to build robust cases for legal action, such as the recovery of unlawfully sublet properties or the refusal of 'Right to Buy' applications.</li><li>Reporting: You will prepare high-quality case reports and progress updates for senior management and stakeholders, ensuring all investigation records are meticulously maintained.</li><li>Collaboration & Training: You'll work closely with staff across the Council, social housing providers, and external partners. A key part of your role will be assisting in the development and delivery of fraud awareness training for housing staff.</li><li>Compliance: You must ensure all work is conducted in compliance with relevant legislation such as PACE, RIPA, DPA, and HRA, as well as Council policies and best practice guidelines.</li></ul> About You We're looking for a self-motivated and experienced investigator who can handle pressure and meet strict deadlines. You will need to be a confident communicator, capable of dealing with people at all levels and remaining professional in potentially confrontational situations. To be successful, you will need: <ul> <li>A recognised qualification in counter fraud studies (e.g., Accredited Counter Fraud Specialist) and/or significant practical experience in social housing tenancy fraud or comparable investigation work.</li><li>Demonstrable experience working in a counter-fraud or investigative role, preferably within the public sector.</li><li>A strong working knowledge of the legislative framework governing investigations, including PACE, CPIA, RIPA, the Fraud Act, and the Prevention of Social Housing Fraud Act (POSHFA).</li><li>Good working knowledge of housing law, particularly the Housing Acts as they apply to sub-letting.</li><li>Excellent communication skills (oral, written, and presentation) with experience producing detailed reports and witness statements.</li><li>The ability to organise and prioritise a large and varied workload, using your own initiative to drive cases forward.</li><li>A willingness and ability to work flexibly outside of normal office hours, including early mornings, evenings, and weekends when an investigation demands it.</li><li>Successful applicants will be required to undergo a Disclosure and Barring Service (DBS) check which is acceptable to the Council.</li></ul> Why Choose Hackney? Hackney Council is committed to eradicating discrimination and disadvantage. We are a workplace that welcomes and supports flexible working and we particularly encourage applications from disabled people, as this group is currently under-represented in our workforce. Join us and help make Hackney a place of which we can all be proud. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Tenancy Investigations Officer

Southern Housing

The role We are currently seeking an experiencedMajor Works Consultation Officer (Section 20 Consultation Officer) to join our Section 20 Consultation team. As a Section 20 Consultation Officer you will report to the Section 20 Consultation Manager. You will be responsible for delivering a high-quality service to service charge payers and other stakeholders click apply for full job details

Major Works Consultation Officer

Single Homeless Project

Single Homeless Project has an opportunity for a Housekeeper (Complex Needs Accommodation) to join and work in our team based in Islington. You will join us on a full-time, permanent basis and in return, you will receive a competitive salary, fixed at £27,007.50 per annum. Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. About the Housekeeper role: Milton House is a 15-bed mixed-gender accommodation service in Islington, supporting adults facing multiple and complex challenges. With a small and dedicated staff team, we provide tailored casework to residents whose needs may include mental or physical health issues, substance use, histories of offending, or support with living skills and wider aspirations. Our aim is to create a safe, welcoming and well-managed environment where people can build stability and take positive steps towards independent living. You'll play a vital role in ensuring the smooth running of the service, balancing housing management responsibilities with maintaining the highest standards of cleanliness. Each day you will carry out a thorough clean of the building, including communal areas, bathrooms and offices, helping to create a space where residents and staff feel respected and supported. You will also act as the first point of contact for residents, visitors and contractors, support stock control, uphold health and safety compliance, and assist with practical housing management. Alongside this, you will contribute to the wraparound support we provide, helping residents to keep appointments, manage their budgets and develop the skills they need for greater independence. This is a role where the impact of your work will be felt immediately, not only in the running of Milton House but also in the daily lives of the people we support. At Single Homeless Project (SHP), we believe in investing in our staff, offering genuine opportunities for progression and growth. By joining our team, you will be part of an organisation that is committed to transforming lives across London, while also developing your own career in a supportive and forward-looking environment. The working rota for this role is Monday - Friday. About you: <ul> <li>Have strong customer service skills.</li> <li>Have a genuine interest for working with people with multiple disadvantages.</li> <li>Are reflective and can respond positively to challenges.</li> <li>Adaptive work approach to fit around the various needs of the people we work with.</li> <li>A basic understanding of basic repairs and maintenance.</li> <li>Have a flexible and resilient approach to their work.</li> <li>Is creative and innovative in the way they think and equally apply those qualities to their working practices.</li> <li>Are thorough and detail orientated.</li> </ul> Our attractive benefits package includes: <ul> <li>A salary increase after successfully completing six month's probationary period</li> <li>A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services</li> <li>25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),</li> <li>A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary</li> <li>Staff Health Cash Plan and discounts scheme</li> <li>Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work</li> </ul> Closing date: Sunday 9th November at midnight Interview date: Tuesday 18th November online via Microsoft Teams This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Young Persons Worker - we'd like to hear from you! Please note there will be a second stage informal interview in service for progressed candidates. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.

Housekeeper

Smart Teachers

Smart Teachers are pleased to be working with this popular Secondary school located in the borough of Westminster. The school are looking for a School Data and MIS officer to start asapAbout the role As School Data and MIS Officer, you will play a key role in maintaining and developing the school s data systems, ensuring accurate and meaningful information supports strategic decision-making across the School. You will coordinate the schools MIS, oversee statutory data returns, and provide high-quality analysis to inform teaching, learning and operational planning.Working closely with the Senior Leadership Team, teaching staff, support colleagues and external agencies, you will ensure that the schools data systems are robust, efficient, and aligned with the schools commitment to educational excellence. The school are seeking someone with technical expertise and excellent interpersonal skills, who can confidently manage systems and support colleagues in making the best use of dataAbout the school The school is one of the most popular school located in the borough and is considered a popular place to work with staff. The school is well served by local transport links.Requirements To be considered for the role of School Data and MIS officer - Secondary school in the Borough of Westminster - Asap you will:<ul> <li>Maintaining the school s MIS (e.g. Arbor), ensuring accuracy, functionality and compliance</li><li>Producing and analysing student performance, attendance, and behaviour data</li><li>Supporting target setting, assessment tracking, and internal reporting cycles</li><li>Coordinating statutory returns including School Census and DfE data submissions</li><li>Providing training and support to staff on MIS systems and data usage</li><li>Assisting with curriculum data, timetabling support, and student enrolments</li><li>Ensuring data protection compliance and promoting best practices in data management.</li></ul> Salary is dependent on experience, training or qualifications. The minimum experience, training or qualifications required for this position are:<ul> <li>Salary will depend on experience</li></ul> Smart Teachers is committed to safeguarding children, young people and vulnerable adults. We take our responsibilities extremely seriously. All staff we register will undertake thorough interviewing and referencing checks and hold, or be prepared to undergo, an Enhanced DBS check that must be registered on the Update Service.About Smart Teachers Smart Teachers is a market-leading education recruitment and supply agency committed to the learning and development of young people. With branches across the country, we are an employer of choice for high-quality primary, secondary and SEND teaching and support staff.What Smart Teachers offer As a valued employee of Smart Teachers, you will receive:<ul> <li>Excellent daily rates paid weekly by our in-house Payroll team using the Pay As You Earn (PAYE) system.</li><li>Guaranteed pay scheme (subject to availability and qualifying criteria).</li><li>Pension contributions (subject to a qualifying period).</li><li>Full compliance with AWR (Agency Workers Regulations), to make sure you get the pay and working conditions you are entitled to.</li><li>FREE training to help with your professional development such as Team Teach training, online webinars and safeguarding and child protection updates.</li><li>Generous refer a friend or colleague bonus scheme.</li><li>Access to a dedicated consultant, who will provide ongoing support.</li></ul> Smart Teachers do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.How to apply Apply via this website with an up-to-date CV and contact details. For more information, or an informal chat about the role, please call Joe Inglis on (phone number removed) or email (url removed)

School Data and MIS officer - Secondary school in the Borough of Westm

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