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territory sales representative

Myers Tire Supply

Myers Tire Supply and Myers Tire Supply International, Myers Industries Companies (NYSE: MYE), serves the complete tire service market. Customers rely on our product selection, product quality, rapid availability and business solutions to grow their businesses. While we sell to anyone who performs tire service, we have custom product solutions for specific markets. MTS buys and sells nearly 10,000 different items – everything professionals need to service passenger, truck, and off-road tires and wheels. Our suppliers are among the most trusted brands in the industry to ensure the highest quality for our customers. The products we sell are associated with superior performance in their area.
 
The field-based Sales Representative - Indianapolis position is responsible for growing revenue and gross profit at accounts in an assigned market segment covering commercial and passenger segment facilities. The territory sales representative is responsible for greater than $1.4M in annual revenue. This position reports directly to the sales manager.
 
Duties and Responsibilities
 <ul>
<li>Lead all sales and account/planning, forecasting, reporting efforts for assigned accounts</li>
<li>Understand, assess, and anticipate customers’ objectives, strategies, and requirements to identify and pursue sales opportunities</li>
<li>Complete pre-call planning activities that allow for effective and efficient sales calls</li>
<li>Acquire new customers to maximize growth</li>
<li>Manage small accounts by engaging customer service or directing customer to online ordering</li>
<li>Focus on strategic selling with mid and large size accounts, and sell Myers’ programs, systems, and solutions</li>
<li>Responsible for escalated customer service issue follow-up, but not the primary contact point for issue resolution</li>
<li>Collaborate with Product Managers, Pricing & Inventory Analysts, Customer Service Reps and other Associates within Myers Tire Supply to present "product demos" and other training presentations to accomplish complete full solution selling for the customer.</li>
<li>Call on existing and potential customers to introduce, demonstrate, sell and service Myers products while supporting Myers allover sales effort</li>
<li>Implement and achieve monthly and yearly sales plan</li>
<li>Provide customer training on Myers product line</li>
<li>Qualify potential customers</li>
<li>Maintain expert level of knowledge of Myers products and competitive product lines</li>
<li>Attend trade shows</li>
<li>Complete expense reports and other administrative duties as assigned</li>
<li>Provide field intelligence on competitive activity, changes in markets, distribution and pricing as well as input on customer preferences and product features</li>
<li>Cost-effectively manage time and assets</li>
<li>Maintain professional presence and poise</li>
</ul>
Knowledge, Skills and Abilities
 <ul>
<li>Professional experience with B2B customers, including customer needs assessment, sales plan development, pipeline development and territory growth</li>
<li>Valid driver’s license with acceptable motor vehicle report (insurable) and clean driving record</li>
<li>Ability to travel frequently throughout territory including overnight travel.</li>
<li>Established relationships with end users and distributors preferred</li>
<li>Competitive mindset and team oriented</li>
<li>Experience with automotive related accounts-Dealership, Fleet, Auto repair facility</li>
<li>Experience in developing new, innovative markets</li>
<li>Requires strong business acumen, teamwork, collaboration, accountability, tenacity and communication skills</li>
<li>An expert level of knowledge is preferred in:</li>
<li>Sales, negotiation, and service</li>
<li>Automotive Repair Facilities & Processes</li>
<li>Communication and interpersonal skills</li>
<li>Organizational and technical skills</li>
</ul>
Education and Experience
 <ul>
<li>Successful sales history with 2+ years outside sales experience</li>
<li>High school diploma, college graduate preferred</li>
<li>Disciplined and effective use of CRM</li>
<li>Computer proficiency with Microsoft Office products</li>
</ul>
Physical Requirements
 <ul>
<li>While performing the duties of this position, the employee is regularly required to sit and stand.</li>
<li>The employee regularly is required to walk, climb, or balance.</li>
<li>The employee is occasionally required to lift and/or move up to 20 pounds.</li>
<li>Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception.</li>
<li>Ability to operate a motor vehicle and travel long distances.</li>
</ul>
Compensation and Benefits
 <ul>
<li>Competitive base salary</li>
<li>Tiered bonus plan, paid throughout the year</li>
<li>Benefits after 30 days, including but not limited to, medical, dental, vision, life.</li>
<li>401k</li>
<li>Vacation and Sick Pay</li>
<li>Tuition reimbursement</li>
</ul>
Myers Industries, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Territory Sales Representative

BioTAB Healthcare

<div>
 
 TERRITORY MANAGER
 
 
 
 For more than 20 years, BioTAB Healthcare, LLC has supported patients with lymphatic, wound, and circulatory disorders through proven treatment solutions. Headquartered in Missouri, we provide pneumatic compression devices and personalized service to help improve patient outcomes and quality of life. As a family-owned company, we take pride in delivering expert care with a personal touch service.
 
 
 The Territory Manager focuses on building and maintaining relationships with clinicians for pneumatic compression device sales and expanding the customer base within their assigned territory. This role requires a comprehensive understanding of the entire patient process and revenue cycle for all insurance payers including the criteria to qualify patients under CMS guidelines, private payer copays, deductibles, and the required documentation. You will also provide oversight to the Associate Territory Managers and Patient Educators who provide World Class service to patients and healthcare professionals.
 
 
 
 Key Responsibilities
 
 
 
 
 Knowledge of healthcare regulations and insurance processes:
 
 
 
 <ul>
 <li>
 Providing clinical support to accounts during the evaluation process.
 </li>
 <li>
 Developing and maintaining expertise in the company's products.
 </li>
 <li>
 Presenting clinical evidence related to the products.
 </li>
 <li>
 Staying updated on industry trends, compliance requirements, and new products.
 
 
 </li>
 </ul>
 Sales and Business Development
 
 
 <ul>
 <li>
 Developing and implementing sales strategies to meet or exceed sales targets and quotas.
 </li>
 <li>
 Identifying and pursuing new business opportunities, including prospecting and acquiring new clients through
 
 
 </li>
 </ul>
 cold calling, networking, and other sales techniques.
 
 
 <ul>
 <li>
 Driving regional sales, training and managing ATM &amp; Patient Educators.
 </li>
 <li>
 Collaborating with various departments and offices to ensure that sales goals are met.
 </li>
 <li>
 Participates in HQ calls with the Patient Processing team.
 </li>
 <li>
 Completing administrative duties, such as call reports, sales reports, and forecasts.
 </li>
 <li>
 Managing expenses within territory budgets.
 </li>
 <li>
 Building and maintaining relationships with healthcare providers and other referral sources.
 </li>
 <li>
 Educating healthcare professionals &amp; patients about the company's products and services by providing product
 
 
 </li>
 </ul>
 demonstrations and training to clinicians, staff and patients.
 
 
 
 Compliance:
 
 Ensures strict compliance with all applicable healthcare regulations, financial standards, and internal
 
 
 policies, including but not limited to CMS and OFCCP guidelines for patient intake, data management, Quality
 
 
 Management System, documentation, and training.
 
 
 
 Management of People:
 
 To include hiring, training, and performance management, absence and metrics
 
 
 dissemination, product knowledge.
 
 
 
 Strong communication and interpersonal skills:
 
 To interact effectively with patients, families, and healthcare
 
 
 professionals.
 
 
 
 Excellent organizational and time management skills:
 
 To manage a high volume of referrals and ensure timely
 
 
 processing of information. Self-motivated, results-driven, and highly organized.
 
 
 
 Attention to detail:
 
 To ensure accuracy in patient records and insurance information.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent experience.
 </li>
 <li>
 Proven track record of success in outside sales, particularly in healthcare or medical device sales.
 </li>
 <li>
 Strong communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Ability to build strong relationships with clients and healthcare professionals.
 </li>
 <li>
 Proficient in SalesForce, MS Office, Apple products.
 
 
 </li>
 </ul>
 
 Job Requirements &amp; Physical Demands
 
 
 
 <ul>
 <li>
 Must be able to lift 40 pounds, must be able to lift 40 pounds from the floor and lift to waist level.
 </li>
 <li>
 Must be able to kneel, stoop, climb stairs and reach with hands and arms.
 </li>
 <li>
 Ability to travel frequently within the assigned territory to patient&rsquo;s homes, and healthcare facilities with long
 
 
 </li>
 </ul>
 hours spent in vehicles.
 
 
 <ul>
 <li>
 A valid driver&rsquo;s license, automobile insurance, and clean driving record.
 </li>
 <li>
 Candidates must pass an extensive background check.
 </li>
 <li>
 Able to obtain the necessary immunizations and the records required to gain access to the facilities within
 
 
 </li>
 </ul>
 assigned territory.
 
 
 <ul>
 <li>
 Strict adherence to HIPAA, Medicare Fraud, Waste, and Abuse and privacy regulations in all patient interactions.
 
 
 </li>
 </ul>
 This job description outlines essential duties but is not exhaustive. Employees may be assigned other tasks. All
 
 
 duties are subject to modification for disability accommodation. Successful performance requires specific skills and
 
 
 abilities. This document sets minimum requirements and does not imply an employment contract. The company is
 
 
 an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.
 
 
 Powered by JazzHR
</div>

Territory Manager - Indianapolis

FloodGate Medical

<div>
 This Area Sales Manager role sits within a fast-growing medical technology company redefining radiation protection in interventional and procedural environments. The organization delivers advanced shielding solutions that eliminate the need for traditional lead aprons while providing total body and team protection from scatter radiation, backed by peer-reviewed data and ergonomic innovation. This is a high-impact, field-based sales role responsible for driving new account acquisition, expanding usage within existing hospital systems, and leading clinical adoption across a defined territory in close partnership with clinical and commercial leadership.
 
 
 
 Why You&rsquo;ll Love This Role
 
 
 
 <ul>
 <li>
 Differentiated, mission-driven technology focused on clinician safety, ergonomics, and long-term occupational health.
 </li>
 <li>
 High-visibility role with direct responsibility for territory performance, account expansion, and customer satisfaction.
 </li>
 <li>
 Competitive compensation, strong benefits, and the opportunity to grow with a company scaling rapidly across multiple procedural specialties.
 
 
 </li>
 </ul>
 
 The Ideal Candidate
 
 
 
 <ul>
 <li>
 Experienced medical device sales professional with a strong track record of driving revenue growth and product adoption in hospital-based or procedural environments.
 </li>
 <li>
 Comfortable navigating complex healthcare systems, building relationships with physicians, nurses, technologists, and hospital decision-makers to influence purchasing and utilization.
 </li>
 <li>
 Operates with high ownership and urgency, thrives in autonomous field roles, and brings a hands-on, entrepreneurial mindset to territory growth.
 </li>
 </ul>
</div>

Area Sales Manager - 2393

EMD Serono

<div>Work Your Magic with us! Start your next chapter and join EMD Serono. 
Ready to explore, break barriers, and discover more? We know you&rsquo;ve got big plans &ndash; so do we! Our colleagues across the globe love innovating with science and technology to enrich people&rsquo;s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. 
United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe. 
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.<div> 
Your Role:</div><div></div><div> 
The HIV Area Business Manager (ABM) is a member of the US Endocrinology Therapeutic Area which includes oversight of the following marketed brand: Serostim&reg; indicated for the treatment of HIV patients with wasting or cachexia to increase lean body mass, body weight and improve physical endurance. The HIV ABM is as full-time position managing sales at the territory level to deliver on aggressive but realistic targets for revenue growth and profitability by executing brand objectives through innovative strategies, excellence in customer engagement and rigorous account planning. Play a key role as a member of a high performing team including Marketing, MA&amp;PS, and Medical to manage sales at the territory level and serve as the primary liaison between customers and EMD Serono. This full-time position focuses on building customer alliances, establishing and maintaining product market leadership and achieving short and long-term sales objectives by identifying customer needs and providing solutions to create a professional relationship between the customer and EMD Serono.</div> 
The Detroit, MI/Indianapolis, IN territory boundaries: include all of Indiana and all of Michigan
Best to reside in Detroit, MI<div></div><div> 
Who You Are:</div><div>
Minimum Qualifications:</div> 
<div></div><ul><li>
Bachelor&rsquo;s degree in any discipline</li><li>
5+ years&rsquo; experience in the pharmaceutical/ healthcare industry with demonstration of successful results.</li><li>
A valid and active driver&rsquo;s license</li></ul><div></div><div> 
 Preferred Qualifications:</div> 
<div></div><ul><li>
Experience in HIV, Endocrinology, and/or Specialty Biologics markets</li><li>
Scientific or clinical background desirable</li><li>
Advanced degree desirable</li><li>
Knowledge of managed care and reimbursement systems including prior authorization with pull through highly desirable.</li><li>
Deep understanding of the landscape and marketplace is highly desired.</li><li>
Must have compassion for patients living with HIV/AIDS</li><li>
Strong sales, time management and administrative skills</li><li>
Minimum of intermediate level computer skills (MS Office products)</li><li>
Success record for driving and maintaining strong results.</li><li>
Strong analytical skills to understand and adjust to trends and market dynamics.</li><li>
Ability to plan and execute in efficient manner (i.e. expense reporting, sales analytics reports and project work)</li><li>
Achieve territory and area sales goals and objectives consistent with Company and TA guidelines, ABM core competencies, and Pharma guidelines.</li><li>
Create and executes territory and area key account plans to achieve aggressive goals and objectives for continued growth. Maintains a superior level of product, market, reimbursement, formulary, managed care, customer, and distribution knowledge to accomplish territory objectives including strengthening current loyalist positions and expanding and building new loyalists.</li><li>
Ability to translate medical information and complicated scientific and clinical disease states into succinct and impactful messages.</li><li>
Ability to present to all levels of the organizations and to individuals and groups as well as respond succinctly and clearly to any questions.</li><li>
Demonstrated ability to absorb, process and communicate complex product, disease, and marketplace knowledge.</li></ul>
RSREMD
Base Pay Range for this position - $147,300 &ndash; $220,900
The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here. 
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! 
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!</div>

Area Business Manager, Detroit, MI, Indianapolis, IN (Pharmaceutical Sales)

Inizio Engage

<div><div>Inizio Engage has a long-standing partnership with Boehringer Ingelheim Pharmaceuticals to offer support for an expanding product portfolio in primary care.</div><div><div><div><div><div><div><div><div><div>
We are seeking a performance driven Pharmaceutical Field Sales Representative with strategic problem- solving skills, that can collaborate with multiple stakeholders. The Ideal candidate will demonstrate a track record of sales success or related experience, regardless of industry background. Pharmaceutical experience is not required. We are seeking individuals who can quickly make a meaningful impact, leveraging their proven ability to deliver results, build relationships and adapt in a dynamic environment.
The Pharmaceutical Field Sales Representative will achieve sales and activity targets on assigned territories across primary care customers and meet all relevant standards as set by Inizio and Boehringer Ingelheim Pharmaceuticals leadership. This is your opportunity to join Inizio Engage and represent Boehringer Ingelheim Pharmaceuticals!
What&rsquo;s in it for you?<ul><li>
Competitive compensation</li><li>
Excellent Benefits &ndash; accrued time off, medical, dental, vision, 401k, disability &amp; life insurance, paid maternity and paternity leave benefits, employee discounts/promotions</li><li>
Employee discounts &amp; exclusive promotions</li><li>
Recognition programs, contests, and company-wide awards</li><li>
Exceptional, collaborative culture</li><li>
Best Places to Work in BioPharma (2022, 2023, &amp; 2024)</li><li>
Certified Great Place to Work (2022, 2023, 2025)</li></ul>
What will you be doing?<ul><li>
Driving demand through clinical selling and education to targeted Physicians</li><li>
Establish, maintain and develop strong relationships with HCPs (includes physicians, Nurses, NP, PA, MA, etc.)</li><li>
Deliver sales messaging, patient and product information to targeted HCP offices</li><li>
Achieve or exceed activity targets as set by the company</li><li>
Complete administrative items daily</li><li>
Comply with all Boehringer Ingelheim Pharmaceuticals and Inizio policies, including compliance and ethics requirements, and trainings</li><li>
Effective time management and coordination of:<ul><li>
Routing plans</li><li>
Daily/weekly call activities</li></ul></li><li>
Demonstrate persistence towards accomplishing defined sales objectives</li><li>
Must have a dependable automobile with insurance coverage in compliance with company guidelines.</li><li>
Collaborate with geographic partners</li></ul>
What do you need for this position?<ul><li>
Bachelor&rsquo;s degree
</li><li>Business to Business sales experience preferred</li><li>
Comfort with Technology/Virtual Engagements</li><li>
Ability to travel up to 20% of time as required (some territories could be more than 20%)<ul><li>
Overnight Travel Required</li></ul></li><li>
Valid driver&rsquo;s license and clean driving record</li></ul>
About Inizio Engage 
Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
 We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.
To learn more about Inizio Engage, visit us at: https://inizio.health/
Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.
Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.</div></div></div></div></div></div></div></div></div></div>

Pharmaceutical Field Sales Representative

Haverty Furniture Companies, Inc

<div><div><div><h2 class="jobSectionHeader">Job Description</h2></div><div> 
Havertys is actively seeking individuals who wish to pursue a successful and gratifying career in the retail furniture industry. As a Retail Furniture Sales Consultant, you will assist customers in selecting furniture by understanding their needs and helping them create a warm and inviting home. The ideal candidate is highly driven and self-motivated, excelling individually while being a supportive team member. They contribute to overall store success and customer satisfaction, consistently meeting established sales goals. 
Compensation: In this position you should earn between $55,000 to $100,000+ per year. In 2024 Havertys Sales Consultants earned $82,000 on average nationally.
Schedule: Retail hours including nights and weekends as our stores are open 10 am &ndash; 7 pm Monday &ndash; Saturday and 12 pm &ndash; 6 pm Sunday. 
This is your Opportunity to:<ul><li>
Provide excellent service to our customers from contact through delivery and beyond.</li><li>
Demonstrate professional verbal and written communication and interpersonal skills, as well as the ability to connect and establish relationships with a diverse group of customers.</li><li>
Build relationships with customers both independently and in collaboration with our Interior Design Consultant who is offered through our complementary Design program.</li><li>
Reinforce customer selections and assist in completing the look of their rooms.</li><li>
Provide product, service, and finance expertise based on your customers&rsquo; needs.</li><li>
Utilize our company-provided tablets and proprietary technology for customer communication.</li><li>
Engage with our clients by entering client information using Havertys customer relationship management system and provide professional follow-up.</li><li>
Maintain your knowledge of a broad range of furniture styles and products.</li></ul> 
Earning Opportunity: 
Whether you are experienced in the furniture business, looking to make a change or just beginning your career, Havertys Furniture is committed to your success. Our paid training program will teach you everything you need to know about how we serve our customers and our product line. We offer an uncapped commission structure with a guaranteed income feature. There is a potential to earn between $55,000 to $100,000+ per year. In 2024 Havertys Sales Consultants earned $82,000 on average nationally. Our unique guaranteed income component provides generous base earnings, giving you peace of mind. 
We Offer:<ul><li>
Paid comprehensive training.</li><li>
Flexibility to draw pay between pay cycles with our Daily Pay Program.</li><li>
401K program with a company match of 4%.</li><li>
Generous benefits package with premier medical, dental, and vision partners.</li><li>
Paid time-off includes vacation, sick time, personal days, company holidays.</li><li>
Ability to advance within the company if desired.</li><li>
Opportunities to give back to the community.</li><li>
Substantial associate discount on our quality merchandise.</li><li>
Bonus program for Team Member Referrals.</li><li>
Educational financial assistance.</li><li>
Complimentary health and wellness program.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Job Requirements</h2></div><div> 
Qualifications:<ul><li>
Must demonstrate excellent organizational skills and ability to manage multiple customer communications simultaneously.</li><li>
Positive and engaging personality.</li><li>
Creative flair and energetic attitude.</li><li>
Proficient in resolving customer objections and ensuring satisfaction.</li><li>
Familiarity with a broad range of furniture styles and products preferred but not required.</li><li>
Computer proficiency including email experience required; knowledge and use of MS Office software preferred; Tablet/iPad operation abilities strongly preferred.</li><li>
Relevant experience preferred but not required.</li><li>
College education preferred, High School / GED or equivalent required; or 1-3 years of retail experience preferably in a commissioned sales position.</li><li>
Interior Design is highly desired.</li></ul> 
Work Environment:<ul><li>
Beautifully appointed showrooms with a 140-year company heritage, fast-paced environment, customer-focused, business professional dress code.</li><li>
Required to work retail hours including nights and weekends as our stores are open 10 am &ndash; 7 pm Monday &ndash; Saturday and 12 pm &ndash; 6 pm Sunday.</li></ul> 
Physical Demands:<ul><li>
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move more than 20 pounds occasionally. Varying color recognition is required in this position.</li><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be considered to enable individuals with disabilities to perform the essential functions.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Disclaimer</h2></div><div>
This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior. 
Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.</div></div></div>

Sales Consultant

CarMax

<div>7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237
CarMax, the way your career should be!
About this job
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We&rsquo;ve become the nation&rsquo;s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
What you will do &ndash; Essential Responsibilities
<ul><li>Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications</li><li>
Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals</li><li>
Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory</li><li>
Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards</li><li>
Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management</li><li>
Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing</li></ul>
Purpose of the role
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Demonstrate exceptional communication skills</li><li>
Display confidence in self, the product and CarMax</li><li>
Ability to build and maintain strong relationships</li><li>
Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun</li><li>
Balance the needs of the Customer and the business when making decisions</li><li>
Seek to fully understand and meet Customer needs</li><li>
Create win-win solutions to Customer issues</li><li>
Get work done well, on time and follow the right process</li><li>
Drive work processes and pay close attention to detail</li><li>
Perform multiple duties in a high energy, fast-paced working environment</li><li>
Read, interpret and transcribe data in order to maintain accurate records</li><li>
Lift objects that weigh as much as 25 lbs.</li></ul>
Education and/or Experience<ul><li>
High School Diploma, or equivalent</li><li>
Sales and customer service experience, in an area such as retail, preferred</li><li>
Valid Driver&rsquo;s License</li><li>
Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred</li></ul>
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation&rsquo;s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For&reg;.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</div>

Customer Specialist

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