trainee functional consultant Jobs in Pakistan

trainee functional consultant

ai product trainee

assistant manager training (lls) Jobs in Pakistan

assistant manager training (lls)

assistant manager – training & development Jobs in Pakistan

assistant manager – training & development

assistant manager – training english Jobs in Pakistan

assistant manager – training english

training

Human Capital HR Solutions

<ul><li>Develop, plan, and execute technical training programs to enhance workforce skills.</li><li>Conduct Training Needs Analysis (TNA) to identify gaps and design targeted programs.</li><li>Deliver training sessions using various methods (classroom, practical, e-learning).</li><li>Ensure training aligns with organizational goals and industry best practices.</li><li>Collaborate with department heads to define competency frameworks.</li><li>Evaluate training effectiveness and track ROI through assessments and performance reviews.</li><li>Update and maintain training materials, manuals, and technical documentation.</li><li>Manage relationships with external trainers, institutes, and certification bodies.</li><li>Lead, coach, and mentor the training team to ensure high-quality program delivery.</li><li>Monitor and control training budgets while ensuring cost-effectiveness.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Manager – Technical Training

Abacus Outsourcing

About the Role Abacus is looking for a passionate Assistant Manager &ndash; Training to lead learning initiatives for our growing BPO/Call Center operations. You&rsquo;ll design and deliver impactful training programs to enhance agent performance, improve customer experience, and support organizational goals.Key Responsibilities<ul><li>Lead new hire, process, product, and soft skills training.</li><li>Conduct Training Needs Analysis (TNA) to address performance gaps.</li><li>Drive training KPIs: certification, nesting success, retention.</li><li>Coach &amp; mentor trainers for consistent quality delivery.</li><li>Collaborate with Operations, Quality &amp; Clients on training content.</li><li>Track &amp; report training effectiveness with data-driven insights.</li></ul>Ideal Candidate<ul><li>4&ndash;6 years in BPO/Call Center Training &amp; Development.</li><li>2+ years in a supervisory or assistant manager training role.</li><li>Strong facilitation, coaching &amp; people development skills.</li><li>Proven success in agent readiness &amp; training ROI.</li><li>Excellent communication &amp; stakeholder management.</li><li>Bachelor&rsquo;s in HR, Business, Education, Psychology (I/O) or Communications; Master&rsquo;s/MBA preferred; TTT/L&amp;D certifications a plus.</li></ul>Why Join Us?<ul><li>Shape the learning culture of a leading BPO.</li><li>Exposure to global clients &amp; diverse processes.</li><li>Career growth in a dynamic, growth-focused environment.</li></ul>Apply Now: hassan.saleem@abacus-global.comApplication Questions:<ul><li>Have you led a team of trainers/coordinators?</li><li>Designed/delivered training for a BPO/call center?</li><li>Conducted TNA &amp; closed performance gaps using data?</li></ul>#TrainingAndDevelopment #BPOTalent #CallCenterCareers #LearningAndDevelopment #AssistantManager #PeopleDevelopment #CareerGrowth #CustomerExperience #L&amp;D #NowHiringJob Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>Have you managed or supervised a team of trainers or training coordinators before?</li><li>Have you designed and delivered training programs specifically for a call center or BPO environment?</li><li>Do you have experience conducting Training Needs Analysis (TNA) and using data to close performance gaps?</li></ul>Work Location: In person

Assistant Manager – Training & Development

AKY Services Pvt. Ltd

Join Leads Expert BPO as Our Call Center Training ManagerPosition: Training Manager Salary: PKR 50,000 (Fixed) Location: Rawalpindi / Islamabad Shift: Night Shift (Monday &ndash; Friday)Why This Role?At Leads Expert BPO, we don&rsquo;t just make calls, we craft conversations that convert. And behind every successful agent is a trainer who sparks growth, confidence, and skill. That&rsquo;s where you come in.We&rsquo;re on the hunt for a dynamic Call Center Trainer who can turn rookies into rockstars and polish seasoned agents into sales champions. If you&rsquo;ve got the energy, passion, and expertise to inspire a floor, we want you on our team.What You&rsquo;ll Do:<ul><li>Design and deliver engaging training sessions for new and existing agents.</li><li>Build sales, communication, and compliance skills that stick.</li><li>Monitor agent performance post-training and provide coaching where needed.</li><li>Develop training materials, roleplays, and activities that keep learners hooked.</li><li>Collaborate with team leads and quality assurance to address skill gaps.</li><li>Keep training sessions fun, high-energy, and results-driven.</li></ul>What We&rsquo;re Looking For:<ul><li>Previous experience as a Call Center Trainer (must-have).</li><li>Excellent English communication skills (spoken &amp; written).</li><li>Ability to inspire, mentor, and energize teams.</li><li>Strong grasp of sales scripts, customer service, and compliance.</li><li>Creative mind&mdash;able to turn boring lectures into interactive learning.</li></ul>What You Get:<ul><li>Fixed Salary: PKR 50,000</li><li>A platform to shape the future agents of Leads Expert BPO.</li><li>Professional growth in a supportive environment.</li><li>The chance to be the voice behind the voices that drive success.</li></ul>How to ApplyIf training is your passion and you thrive on turning potential into performance, this role was made for you.Contact HR at 0333 9739861 to apply today.At Leads Expert BPO, you train them, they win the game.Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Call Center : 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Preferred)</li></ul>Work Location: In person

Training Manager (Call Center)

The Citizens Foundation (TCF)

Expected Travel: FrequentDescriptionEnsure that a high quality of training is being provided to the TCF school faculty and area teams by designing and conducting training modules and developing evaluation activities. Refine the training model through analyzing learning and survey data as well as conducting primary and secondary research.<ul><li>Design teacher support and evaluation activities, with a focus on the subject of English</li><li>Design and review training modules for delivery</li><li>Deliver &amp; observe trainings to school faculty and area teams (on-site as well as virtual)</li><li>Gather both qualitative and quantitative data from field visits on different aspects of training</li><li>Use a variety of available data to identify training program needs and areas of improvement</li><li>Analyze data and create data visualizations to respond to key questions raised by the education management team</li><li>Conduct secondary research to identify innovative and evidence-based models from the local and international context that may be applicable to the TCF context</li><li>Prepare clear, user-friendly reports and presentations for the education management team for strategic road-mapping</li></ul>Required Skills<ul><li>Proficiency in using MS Office (Word, Excel, PowerPoint, Outlook, etc.)</li><li>Excellent communication and interpersonal skills</li><li>Strong command of the English language.</li><li>Excellent content development and report writing skills, as well as proofreading and editing of text</li><li>computer, language, humanities, or liberal arts background</li><li>Sound understanding of research methods and data management and comfort with data analysis</li></ul>EducationBachelors in relevant fieldExperience1-2 years of relevant experienceJob Type: Full-timeApplication Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Are you willing to negotiate?</li></ul>Work Location: In person

Assistant Manager – Training English

DescriptionDesign, conduct, and evaluate training activities under Accelerated Learning Programme (ALO) for out-of-school children of Pakistan and Adult Literacy Programme. Adapting it to TCF community and non-TCF community context. Assist Manager Training to analyze training needs and refine training model accordingly.<ul><li>Design and adapt in person capacity building program and digital training modules for Accelerated Learning programme and Adult Literacy Programme.</li><li>Design and/or develop specific training modules and assessments.</li><li>Assist in developing training plan and budget.</li><li>Conduct (on-site as well as virtual) ToTs and teacher trainings.</li><li>Gather both qualitative and quantitative data from field visits on different aspects of training through classroom observations, interviews, focus groups, and reviews of written documentation.</li><li>Assist in preparing clear, user-friendly reports, presentations, and data visualizations for the education management team for strategic road-mapping</li><li>Use a variety of available data to identify training programme needs and areas of improvement.</li><li>Provide support in relevant cross-functional projects</li></ul>Required Skills<ul><li>Strong command over written and spoken Urdu, Sindhi and English.</li><li>Proofreading and editing of text in Urdu, Sindhi and English both.</li><li>Ability to work effectively in collaborative environments</li><li>Ability to give clear and engaging presentations</li><li>Background in training, teaching, and/or content design</li><li>Passion to work with under-served communities</li><li>Sound understanding of research methods and data management, and comfort with data analysis</li><li>Proficiency in using MS Office (Word, Excel, PowerPoint, Outlook, etc.)</li><li>Familiarity with design thinking</li><li>Sound communication and interpersonal skills</li></ul>EducationMinimum Qualification Bachelors in the social sciences, humanities, or liberal artsExperience2-3 years of work experience in the development/education sector particularly in non-formal education sector. (experience in training design and execution is preferred)Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Assistant Manager Training (LLS)

DescriptionIncumbent will be responsible to assist Deputy Manager &ndash; Dastak Teacher Training by managing Trainee enrolment, communication, follow-ups, and post-training processes. The role requires maintaining accurate records, coordinating Trainee scheduling, ensuring timely follow-ups, and supporting communication between Trainees, Trainees, and the training team. The incumbent will ensure smooth execution of training cycles by handling operational, administrative, and communication tasks.Data Sharing and Coordination<ul><li>Send WhatsApp messages to Trainees regarding payment confirmation, attendance, submissions, and updates.</li><li>Clean and update registration data, removing duplications and updating contact status.</li><li>Record payments, upload receipts, and update payment/contact status.</li><li>Update daily enrolment numbers.</li><li>Maintain communication with Trainees to resolve queries and provide guidance.</li><li>Log and track queries through a query log and ensure timely resolution.</li></ul>Trainee Enrolment and Scheduling<ul><li>Handle Trainee enrolment and engagement throughout the training cycle.</li><li>Place Trainees into batches based on preferred time slots after payment.</li><li>Create and maintain WhatsApp batch groups for Trainees, ensuring updated details are shared.</li><li>Manage rescheduling requests and update Trainee placements in relevant groups.</li><li>Respond to Trainees&rsquo; questions after consulting with the team.</li><li>Share training schedules and Trainee IDs during the first week of training.</li></ul>Required Skills<ul><li>Proficiency in MS Office, Google Docs, and Zoom</li><li>Organized and able to manage multiple tasks under pressure</li><li>Strong communication skills for handling Trainee queries and follow-ups</li><li>Detail-oriented with focus on data accuracy and integrity</li><li>Ability to work independently and take initiative</li><li>Problem-solving and critical thinking</li><li>Strong time management and multitasking abilities</li><li>Excellent interpersonal and communication skills</li><li>Detail orientation and accountability</li></ul>EducationBachelors (those enrolled in Bachelors can apply).ExperiencePrior experience would be a plus.Job Type: Full-timeApplication Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expectded Salary?</li><li>Are you willing to negotiate?</li></ul>Work Location: In person

Senior Programme Officer – Dastak Teacher Training

HRSG

Position: Training Coordinator (SAP Project &ndash; Change Management) Location: Onsite at Local Office / FactoryHRSG, on behalf of one of its leading clients, is seeking a Training Coordinator to support the local SAP Organizational Change Management (OCM) team. This role will work closely with the OCM Lead to drive change management activities, training coordination, and communications to ensure smooth adoption of SAP processes and systems.Key ResponsibilitiesChange Enablement &amp; Communications<ul><li>Support the OCM Lead with logistics of change impact workshops and track actions with SAP Super Users.</li><li>Assist in planning and execution of communication campaigns, town halls, SAP events, and related materials.</li><li>Support with translation of project messages into local language when required.</li></ul>Role Mapping &amp; Access<ul><li>Coordinate role mapping workshops, update SAP access templates, and maintain SharePoint documentation.</li><li>Support the OCM Lead in managing Segregation of Duties (SoD) risks by ensuring timely stakeholder input.</li></ul>Training Coordination<ul><li>Conduct training needs analysis (TNA) in collaboration with deployment teams.</li><li>Coordinate translation requirements for training materials.</li><li>Manage logistics of training sessions, including facilities, scheduling, invitations, attendance tracking, and feedback collection.</li><li>Monitor and report training completion using Learning Management System (LMS), Excel, and Power BI.</li><li>Maintain training completion records for SAP access provisioning at go-live.</li></ul>Key Requirements<ul><li>Bachelor&rsquo;s degree with experience in Training Coordination, Learning &amp; Development, or Change Management.</li><li>Prior experience administering a Learning Management System (LMS) preferred.</li><li>Strong skills in MS Excel (pivot tables, VLOOKUP) and data accuracy.</li><li>Excellent written and verbal communication in English and local language.</li><li>Strong organisational, problem-solving, and stakeholder management skills.</li><li>Passion for learning, resilient mindset, and ability to build rapport quickly.</li></ul>Job Type: Contract Contract length: 12 monthsWork Location: In person

Training Coordinator (SAP Project – Change Management)

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