customer support representative Jobs in Karachi

customer support representative

customer service executive Jobs in Karachi

customer service executive

customer service representative Jobs in Karachi

customer service representative

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer services specialist Jobs in Karachi

customer services specialist

travel customer service

Marine Traders Pvt Ltd

Qualifications and Skills:<ul><li>Qualifications &amp; Skills:</li><li>Bachelor&rsquo;s degree or equivalent qualification.</li><li>1&ndash;2 years of experience in customer service, preferably in the visa, travel sector.</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and customer-oriented attitude.</li><li>Ability to handle high-pressure situations with patience and efficiency.</li></ul>Education and Experience:<ul><li>Recent graduate with a BBA degree.</li><li>Exposure to project management concepts or relevant internships will be advantageous.</li></ul>Shift : DayPick and drop is available for the femalesJob Type: Full-timePay: Rs37,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Are you Graduated ?</li><li>Are you ok with 37,000 Salary ?</li><li>Willing to wear jeans &amp; button down shirt?</li><li>Are you ok to Travel Clifton Gizri ?</li></ul>Work Location: In person

Fresh Graduate - Customer Support

Sarim Mumtaz

Job Title: Customer Service Representative (Female)Company: Country Club Travel &amp; Tours (Pvt) Ltd.Location: RJ Mall, Rashid Minhas Road, near Millennium Mall, Gulshan-e-Jamal, KarachiJob Description: We are seeking a female Customer Service Representative with strong communication skills to join our team. The role involves handling customer inquiries, providing information, and ensuring an excellent client experience.Key Responsibilities:Respond to customer queries via phone, WhatsApp, and in-person.Provide accurate information regarding travel services, bookings, and policies.Handle complaints with professionalism and empathy.Assist in maintaining client records and documentation.Support the team in ensuring smooth customer service operations.Requirements:Qualification: Minimum B.Com or BBA (mandatory).Female candidates only.Strong communication and interpersonal skills.Fluency in English &amp; Urdu (spoken and written).Basic computer knowledge (MS Office, emails, WhatsApp).Prior customer service experience will be an advantage.Benefits:Competitive salary package.Professional work environment.Career growth opportunities in the travel and tourism sector.Office Location: RJ Mall, Rashid Minhas Road, near Millennium Mall, Gulshan-e-Jamal, KarachiJob Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Support Representative (Female)

Gulf Star Travel & Tourism

Customer Service &amp; Sales Coordinator (Male Only)Job description:Gulf Star Travel &amp; Tourism is hiring on the position of a Coustomer Service Executive (Male Only)Gulf Star Travel &amp; Tourism is seeking to appoint highly motivated, self-driven individuals to drive sales by designing and implementing target marketing strategies. You will also be responsible for maintaining customer relationships, tracking sales data, and creating performance reports.Travel Agency Sales Products:<ul><li>Visa Consultancy</li><li>International Tours</li><li>Domestic &amp; International Air Ticket</li></ul>JOB DESCRIPTION:<ul><li>Contributing to the development of marketing strategies.</li><li>Communicate with target audiences and build and develop customer relationships.</li><li>Develop targeted sales strategies.</li><li>Answering client queries.</li><li>Maintaining client relations.</li><li>Able to present physically and online company profile and unique selling points to potential clients.</li><li>Provide timely and professional assistance to clients via phone, WhatsApp, and email.</li><li>Maintain a customer-first attitude ensuring complete satisfaction and trust.</li><li>Handle inquiries regarding company services, including Visa Consultancy, Travel Assistance, and CRM Support.</li><li>Manage and resolve customer complaints with politeness, patience, and efficiency.</li><li>Ensure smooth coordination between customers and internal departments for quick issue resolution.</li><li>Keep accurate records of all customer interactions, feedback, and follow-ups.</li><li>Demonstrate strong product knowledge to guide clients in choosing the right services.</li><li>Maintain a positive and empathetic attitude towards customers at all times.</li><li>Contribute ideas for service improvement and customer retention strategies.</li><li>Ability to close deals.</li><li>Attention to detail</li><li>Ability to maintain knowledge of company&rsquo;s products and procedures.</li><li>Attractive Salary + Commissions.</li></ul>Skills:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to handle multiple clients and inquiries simultaneously.</li><li>Friendly, confident, and professional personality.</li><li>Basic computer and CRM system knowledge.</li><li>Prior experience in customer support &amp; sales coordination is a plus.</li><li>MS Excel, MS Word, Windows, Facebook, Basic Data Entry Skills,</li><li>The candidate has to answer customer queries on Facebook, Instagram, WhatsApp, emails and Calls.</li><li>Excellent verbal and written communication skills</li><li>Excellent customer service skills</li><li>Minimum 3-5 year of customer support &amp; sales coordination experience.</li></ul>Education Required: Minimum IntermediateJob Type: Full-timeJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Service & Sales Coordinator (Male Only)

Job description:Gulf Star Travel &amp; Tourism is hiring on the position of a Coustomer Service Executive (Male Only)Gulf Star Travel &amp; Tourism is seeking to appoint highly motivated, self-driven individuals to drive sales by designing and implementing target marketing strategies. You will also be responsible for maintaining customer relationships, tracking sales data, and creating performance reports.Travel Agency Sales Products:<ul><li>Visa Consultancy</li><li>International Tours</li><li>Domestic &amp; International Air Ticket</li></ul>JOB DESCRIPTION:<ul><li>Contributing to the development of marketing strategies.</li><li>Communicate with target audiences and build and develop customer relationships.</li><li>Develop targeted sales strategies.</li><li>Answering client queries.</li><li>Maintaining client relations.</li><li>Able to present physically and online company profile and unique selling points to potential clients.</li><li>Provide timely and professional assistance to clients via phone, WhatsApp, and email.</li><li>Maintain a customer-first attitude ensuring complete satisfaction and trust.</li><li>Handle inquiries regarding company services, including Visa Consultancy, Travel Assistance, and CRM Support.</li><li>Manage and resolve customer complaints with politeness, patience, and efficiency.</li><li>Ensure smooth coordination between customers and internal departments for quick issue resolution.</li><li>Keep accurate records of all customer interactions, feedback, and follow-ups.</li><li>Demonstrate strong product knowledge to guide clients in choosing the right services.</li><li>Maintain a positive and empathetic attitude towards customers at all times.</li><li>Contribute ideas for service improvement and customer retention strategies.</li><li>Ability to close deals.</li><li>Attention to detail</li><li>Ability to maintain knowledge of company&rsquo;s products and procedures.</li><li>Attractive Salary + Commissions.</li></ul>Skills:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to handle multiple clients and inquiries simultaneously.</li><li>Friendly, confident, and professional personality.</li><li>Basic computer and CRM system knowledge.</li><li>Prior experience in customer support &amp; sales coordination is a plus.</li><li>MS Excel, MS Word, Windows, Facebook, Basic Data Entry Skills,</li><li>The candidate has to answer customer queries on Facebook, Instagram, WhatsApp, emails and Calls.</li><li>Excellent verbal and written communication skills</li><li>Excellent customer service skills</li><li>Minimum 3-5 year of customer support &amp; sales coordination experience.</li></ul>Education Required: Minimum IntermediateJob Type: Full-timeJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Services

AEG Travel

Job description:About Us: We are a dynamic and growing travel services company specializing in corporate and leisure travel. Our goal is to deliver seamless, personalized travel experiences to our clients across the globe. Join our team and be part of a passionate group of professionals shaping the future of travel.Key Responsibilities:&middot; Assist clients in planning and booking travel arrangements including flights, hotels, car rentals, and tours&middot; Provide excellent customer service by offering travel advice and resolving issues in a timely manner&middot; Prepare travel itineraries and ensure all documentation is accurate and up-to-date&middot; Stay updated on travel regulations, visa requirements, and destination information&middot; Manage corporate and leisure travel accounts, ensuring client preferences are met&middot; Use GDS/booking systems (e.g., Amadeus, Sabre, Galileo) to make and modify reservations&middot; Maintain records of bookings, payments, and customer interactionsQualifications &amp; Skills:&middot; Bachelor's degree plus any diploma in Travel &amp; Tourism, Hospitality, or a related field preferred&middot; Minimum 6 &ndash;8 years of experience in a travel consultant or travel operations role&middot; Proficiency in GDS platforms (Amadeus/Sabre/Galileo) preferred&middot; Excellent communication and interpersonal skills&middot; Strong attention to detail and customer-focused approach&middot; Ability to work under pressure and handle multiple bookings efficientlyWhat We Offer:&middot; Competitive salary and performance-based incentives&middot; Training and development opportunities&middot; Supportive work environment with a passionate teamJob Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Travel Counselor

Humrahe Limited

About Humrahe LimitedHumrahe Limited is a tour operator company dedicated to delivering exceptional travel experience. We specialize in curating unique tours and providing seamless customer service, ensuring every journey is memorable.Role OverviewAs an Operations Lead at Humrahe Limited, you will play a crucial role in supporting the daily operations of our tour business. Your responsibilities will focus on tour assignments, marketplace management, and administrative and customer support, ensuring smooth execution of tours and optimal marketplace performance. You will collaborate closely with suppliers, customers, tour guides, and internal teams to deliver high-quality travel experience.Key Responsibilities1-Tour Assignment &amp; Coordination<ul><li>Assign and manage tours, ensuring all logistics are arranged and confirmed.</li><li>Liaise with customers and guides to coordinate tour details and secure customer satisfaction.</li><li>Oversee tour schedules, update itineraries, and ensure all documentation is accurate and complete.</li><li>Support customers and guides before, during and after tours, addressing any issues or changes that arise.</li></ul>2-Marketplace Management<ul><li>Manage and update tour offerings on online marketplaces and company platforms.</li><li>Monitor marketplace performance, including bookings, customer feedback, and pricing trends.</li><li>Collaborate with marketing and product teams to optimize tour listings and promotions.</li></ul>3-Administrative Support<ul><li>Maintain records of bookings, payments, and suppliers.</li><li>Assist in preparing reports on tour performance and marketplace analytics.</li><li>Support the operations team in enforcing company policies and standards.</li></ul>4-Customer Service<ul><li>Respond to customer inquiries, provide pre-trip information, and resolve issues efficiently.</li><li>Gather and evaluate customer feedback to improve tour quality and customer satisfaction.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree: 16 years of education.</li><li>0-2 years of experience in operations. (Travel, customer service, hospitality, startup experience is a plus)</li><li>Strong organizational skills and attention to detail.</li><li>Excellent (English) communication and interpersonal skills.</li><li>Ability to multitask and work in a fast-paced startup environment.</li><li>Problem-solving mindset and ability to work independently and as part of a team.</li><li>Able to work remotely.</li></ul>Humrahe Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Contract Contract length: 12 monthsPay: From Rs80,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

Operations Associate

Virikson Travel

We are a reputable travel agency specializing in Hajj and Umrah services. We are currently seeking an experienced Umrah Consultant to join our team. The ideal candidate will have a deep understanding of Umrah operations, visa processing, and exceptional customer service skills. If you're passionate about providing clients with a smooth and memorable Umrah experience, we want you on our team. As an Umrah Consultant, you will be responsible for designing customized Umrah packages, managing visa applications, handling client inquiries, and ensuring exceptional service at all stages of the Umrah journey. Your role will also include staying updated with Saudi regulations, guiding clients on travel requirements, and building long-lasting relationships with clients.Key Responsibilities:<ul><li>Umrah Package Design &amp; Consultation:</li><li>Design and customize Umrah packages based on individual or group client needs.</li><li>Provide clients with detailed information regarding Umrah requirements, including documentation, travel dates, and schedules.</li><li>Guide clients through the complete booking process, from visa application to final travel arrangements.</li><li>Visa Processing &amp; Documentation:</li><li>Manage Umrah visa applications and ensure compliance with Saudi regulations.</li><li>Review and verify required documentation for accuracy.</li><li>Coordinate with embassies, consulates, and visa processing centers to secure visas for clients.</li><li>Client Relationship Management:</li><li>Communicate clearly with clients regarding their Umrah arrangements and ensure they are well-informed throughout the process.</li><li>Provide after-sales support, addressing any issues or concerns that may arise.</li><li>Build and maintain long-term relationships with clients, ensuring repeat business and referrals.</li><li>Travel Coordination:</li><li>Work with vendors, airlines, and hotels to arrange flight bookings, accommodations, and transportation for Umrah clients.</li><li>Ensure clients receive timely updates regarding their travel itineraries and documents.</li><li>Handle cancellations, modifications, and special requests related to travel arrangements.</li></ul>Qualifications and Requirements:<ul><li>Experience: Minimum of 1 to 3 years&rsquo; experience in Umrah consulting, travel services, or visa processing.</li><li>Knowledge: Strong understanding of Umrah regulations, Saudi visa requirements, and travel planning.</li><li>Skills:</li><li>Excellent communication and customer service skills.</li><li>Ability to build strong relationships with clients.</li><li>Proficiency in Microsoft Office and experience with online booking platforms.</li><li>Ability to multitask and handle multiple client requests simultaneously.</li><li>Strong attention to detail, organization, and time management skills.</li></ul>How to Apply:<ul><li>Important Note:</li></ul>Please do not apply if you do not have relevant experience in Umrah consulting or visa processing. We kindly ask that only candidates with the required qualifications applyIf you meet the required qualifications and have a passion for the travel industry, we encourage you to applyJob Type: Full-timePay: Rs45,000.00 - Rs70,000.00 per monthWork Location: In person

Umrah Consultant

Explore 1217+ Travel customer service in Karachi this December. Find roles across top companies and apply now to boost your career.