executive assistant

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customer service representative Jobs in Dubai

customer service representative

admin assistant

customer service executive

virtual customer assistant

Softwire Company Limited

<p>We are seeking a detail-oriented and reliable Virtual Assistant with experience in data entry to support our business operations. The role involves organizing, inputting, and updating data in spreadsheets and databases to ensure accuracy and efficiency. This is a remote position, ideal for a proactive freelancer who can work independently and deliver high-quality results.
Key Responsibilities:
•  Perform accurate data entry into Google Sheets, Microsoft Excel, or CRM platforms.
•  Organize and clean data to maintain consistent and error-free records.
•  Verify and cross-check data for accuracy and completeness.
•  Update and manage databases with current information (e.g., customer details, product inventories, or business records).
•  Handle light administrative tasks, such as scheduling or email organization, as needed.
•  Follow provided guidelines to ensure data integrity and confidentiality.
Requirements:
•  Proven experience in data entry or virtual assistant roles (please provide examples of previous work).
•  Proficiency in Microsoft Excel, Google Sheets, and/or CRM tools (e.g., HubSpot, Zoho, or similar).
•  Strong attention to detail and commitment to accuracy.
•  Excellent time management and ability to meet deadlines.</p>

Virtual Assistant for Data Entry and Database Management

Gft technologies

Insight global

LUXOFT

<p>We are seeking a typing and reliable Virtual Assistant with experience in data entry to support our business operations. The role involves organizing, inputting, and updating data in spreadsheets and databases to ensure accuracy and efficiency. This is a remote position, ideal for a proactive freelancer who can work independently and deliver high-quality results. Key Responsibilities: •  Perform accurate data entry into Google Sheets, Microsoft Excel, or CRM platforms. •  Organize and clean data to maintain consistent and error-free records. •  Verify and cross-check data for accuracy and completeness. •  Update and manage databases with current information (e.g., customer details, product inventories, or business records). •  Handle light administrative tasks, such as scheduling or email organization, as needed. •  Follow provided guidelines to ensure data integrity and confidentiality. Requirements: •  Proven experience in data entry or virtual assistant roles (please provide examples of previous work). •  Proficiency in Microsoft Excel, Google Sheets, and/or CRM tools (e.g., HubSpot, Zoho, or similar). •  Strong attention to detail and commitment to accuracy. •  Excellent time management and ability to meet deadlines.</p>

Retyping and data entry needed

Al-Futtaim Automotive

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Job Requisition ID:
 </strong>
 173210
 <br/>
 <br/>
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the worlds most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 <br/>
 <br/>
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 <br/>
 <br/>
 <strong>
  Overview Of The Role
  <br/>
  <br/>
 </strong>
 The Shopping Experience Representative is primarily responsible for overseeing the Info desk operations, providing efficient support and high-quality customer service at IKEA stores located in UAE, Qatar, and Egypt. The role ensures the smooth processing of customer transactions, the handling of returns and exchanges, and the efficient management of customer queries and complaints. The representative plays a key role in enhancing the shopping experience and ensuring customer satisfaction while also managing reports and data to aid in the improvement of store operations.
 <br/>
 <br/>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 Cashiering and Transaction Management
 <br/>
 <br/>
 <ul>
  <li>
   Follow the SOP pertaining to cash handling, receiving payment by cash, cheque, credit cards, vouchers, or automatic debits.
  </li>
  <li>
   Compute and record transactions ensuring 100% accuracy for all register transactions.
  </li>
  <li>
   Count and record the float before trading begins and upon close of trading ensuring accurate cash handling and safe custody of collected cash.
   <br/>
   <br/>
  </li>
 </ul>
 Customer Engagement
 <br/>
 <br/>
 <ul>
  <li>
   Greet and welcome customers on arrival at the store and ensure shopping tools and catalogues are available for the customers.
  </li>
  <li>
   Provide bags/trollies as appropriate to facilitate the shopping journey, ensuring shopping ease.
  </li>
  <li>
   Ensure that companys customers are well attended to by responding to their needs and working efficiently to minimize queues.
  </li>
  <li>
   Handle routine customer complaints promptly and courteously, ensuring maximum customer satisfaction.
  </li>
  <li>
   Greet and welcome customers on arrival at Smaland ensuring the Smaland admission policy is explained in a friendly and professional manner.
   <br/>
   <br/>
  </li>
 </ul>
 Returns and Exchange Management
 <br/>
 <br/>
 <ul>
  <li>
   Ensure that the customers who come to the Returns &amp; Exchange desk perceive the policy as generous and the procedure quick and easy.
  </li>
  <li>
   Handle returns and exchange issues based on own judgment, experience, and authority given by management.
  </li>
  <li>
   Prepare daily/weekly/monthly reports of transactions at the Returns &amp; Exchange desk for reconciling with the cash till and accounts.
  </li>
  <li>
   Use information from Returns &amp; Exchange desk to detect and act upon or report to management about product faults, safety problems, or transportation issues.
   <br/>
   <br/>
  </li>
 </ul>
 Safety and Announcements
 <br/>
 <br/>
 <ul>
  <li>
   Ensure the childs safety is the main priority while at Smaland, providing a safe environment for children.
  </li>
  <li>
   Make announcements and pages the customers (parents) if there is any issue with the children in the playroom area or general announcements to customers when needed.
   <br/>
   <br/>
  </li>
 </ul>
 Service Coordination and Reporting
 <br/>
 <br/>
 <ul>
  <li>
   Book IKEA services (Home Delivery, Assembly, Measurement) and follow up on out-of-stock articles in self-serve.
  </li>
  <li>
   Brief the Duty Manager on complaints that require management assistance.
   <br/>
   <br/>
  </li>
 </ul>
 System and Policy Adherence
 <br/>
 <br/>
 <ul>
  <li>
   Ensure all system procedures are adhered to as per policy/procedure
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills To Be Successful
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Proactivity and problem-solving skills.
  </li>
  <li>
   Good command of the English language; Arabic preferred.
  </li>
  <li>
   Ability to work collaboratively in a team-focused environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Role
  <br/>
  <br/>
 </strong>
 <strong>
  What Qualifies You For The Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School diploma or equivalent is required.
  </li>
  <li>
   Minimum of 2 years experience in a similar role within customer service or retail.
  </li>
  <li>
   Proficiency in English and Arabic is preferred, with excellent communication and interpersonal skills.
  </li>
  <li>
   Problem-solving skills and proactivity alongside individual accountability and teamwork capabilities.
   <br/>
   <br/>
  </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 <br/>
 <br/>
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 <strong>
  why
 </strong>
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 <br/>
 <br/>
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
 <br/>
 <br/>
 Job Details
 <br/>
 <br/>
 Role Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.alfuttaim.com/automotive/ Job Function: Administrative Support Company Industry/
 <br/>
 <br/>
 Sector: Retail
 <br/>
 <br/>
 What We Offer
 <br/>
 <br/>
 <strong>
  About The Company
  <br/>
  <br/>
 </strong>
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 <br/>
 <br/>
 Report
 <br/>
 <br/>
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>


Shopping Experience Assistant

First Abu Dhabi Bank (FAB)

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 FAB, the UAE&rsquo;s largest bank and one of the world&rsquo;s largest and safest institutions, offers an extensive range of tailor-made solutions, and products and services, to provide a customised experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Job Context:
  <br/>
  <br/>
 </strong>
 <strong>
  Financials
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage portfolio of 700-800 customers comprising of customers primarily non borrowing customers
  </li>
  <li>
   Achieve monthly&amp; annual KPI objectives (Portfolio, Revenue, X-sell and Activations)
  </li>
  <li>
   Cross sell bank products (New accounts, Assets, Trade, FX and Bancassurance) to increase product penetration across customer portfolio
  </li>
  <li>
   Refer and upgrade customers to other units within the segment viz. Sales &amp; Coverage RM
  </li>
  <li>
   Ensure penetration in the market through focus on New to Bank referrals from existing customers
  </li>
  <li>
   Maintain Daily Sales Reports on business performance for review
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customers
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Be commercially effective in the role and consistently keep customer/client as focus &amp; ensure excellent customer service by delivering quality client on-boarding experience
  </li>
  <li>
   Ensure timely updation of KYC and conduct due diligence
  </li>
  <li>
   Ensure thorough knowledge of all products, policies and processes in order to achieve superior client on boarding experience
  </li>
  <li>
   Effectively manage current account excess and account conduct management
  </li>
  <li>
   To ensure no mis selling to customers by offering products / services transparently as per customer requirements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Learning &amp; Growth
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Participate in the assigned People Development and Learning &amp; Development programmes. Take accountability for own development by active enrolment and participation with close coordination with respective Unit Manager
  </li>
  <li>
   To ensure participation in assigned training, Learning &amp; Development programmes
  </li>
  <li>
   Awareness to competition offerings and offer suggestions to line manager to improve product/ processes
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Internal Processes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure strict adherence of prescribed Sales &amp; Compliance processes as per Bank's policies.
  </li>
  <li>
   Adherence to governance &amp; controls to proactively identify, manage and minimize/mitigate potential losses
  </li>
  <li>
   Adhere to agreed SOP&rsquo;s across applicable areas
  </li>
  <li>
   Adherence to all prescribed internal processes to ensure satisfactory Audit Ratings
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Minimum Qualification
  <br/>
  <br/>
 </strong>
 &squf; Diploma or bachelor&rsquo;s degree in business administration, Finance, Banking or a related major field of study is preferred
 <br/>
 <br/>
 <strong>
  Minimum Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-2 years relevant experience of Banking in customer service / sales / client facing roles.
  </li>
  <li>
   Commercial Banking experience will be an added advantage.
  </li>
  <li>
   Strong interpersonal skills and fluency in English and Arabic
  </li>
 </ul>
</div>


Virtual Relationship Officer - Emiratized Role

Al-Futtaim

<div><p><b>Job Requisition ID: </b>173210</p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p><br>
<div></div>
<div><b>
Overview Of The Role:</b></div>
<div>
The Shopping Experience Representative is primarily responsible for overseeing the Info desk operations, providing efficient support and high-quality customer service at IKEA stores located in UAE, Qatar, and Egypt. The role ensures the smooth processing of customer transactions, the handling of returns and exchanges, and the efficient management of customer queries and complaints. The representative plays a key role in enhancing the shopping experience and ensuring customer satisfaction while also managing reports and data to aid in the improvement of store operations.</div><div><br>
<b>
What You Will Do:</b></div>
<div>
Cashiering and Transaction Management</div>
<ul>
<li>Follow the SOP pertaining to cash handling, receiving payment by cash, cheque, credit cards, vouchers, or automatic debits.</li>
<li>Compute and record transactions ensuring 100% accuracy for all register transactions.</li>
<li>Count and record the float before trading begins and upon close of trading ensuring accurate cash handling and safe custody of collected cash.</li></ul><br>
<div></div>
<div>
Customer Engagement</div>
<ul>
<li>Greet and welcome customers on arrival at the store and ensure shopping tools and catalogues are available for the customers.</li>
<li>Provide bags/trollies as appropriate to facilitate the shopping journey, ensuring shopping ease.</li>
<li>Ensure that company's customers are well attended to by responding to their needs and working efficiently to minimize queues.</li>
<li>Handle routine customer complaints promptly and courteously, ensuring maximum customer satisfaction.</li>
<li>Greet and welcome customers on arrival at Smaland ensuring the Smaland admission policy is explained in a friendly and professional manner.</li></ul><br>
<div></div>
<div>
Returns and Exchange Management</div>
<ul>
<li>Ensure that the customers who come to the Returns &amp; Exchange desk perceive the policy as generous and the procedure quick and easy.</li>
<li>Handle returns and exchange issues based on own judgment, experience, and authority given by management.</li>
<li>Prepare daily/weekly/monthly reports of transactions at the Returns &amp; Exchange desk for reconciling with the cash till and accounts.</li>
<li>Use information from Returns &amp; Exchange desk to detect and act upon or report to management about product faults, safety problems, or transportation issues.</li></ul><br>
<div></div>
<div>
Safety and Announcements</div>
<ul>
<li>Ensure the child's safety is the main priority while at Smaland, providing a safe environment for children.</li>
<li>Make announcements and pages the customers (parents) if there is any issue with the children in the playroom area or general announcements to customers when needed.</li></ul><br>
<div></div>
<div>
Service Coordination and Reporting</div>
<ul>
<li>Book IKEA services (Home Delivery, Assembly, Measurement) and follow up on out-of-stock articles in self-serve.</li>
<li>Brief the Duty Manager on complaints that require management assistance.</li></ul><br>
<div></div>
<div>
System and Policy Adherence</div>
<ul>
<li>Ensure all system procedures are adhered to as per policy/procedure</li></ul><br>
<div></div>
<div><b>
Required Skills To Be Successful:</b></div>
<ul>
<li>Excellent communication and interpersonal skills.</li>
<li>Proactivity and problem-solving skills.</li>
<li>Good command of the English language; Arabic preferred.</li>
<li>Ability to work collaboratively in a team-focused environment.</li></ul><br>
<div><br>
<b>What Qualifies You For The Role:</b></div>
<ul>
<li>High School diploma or equivalent is required.</li>
<li>Minimum of 2 years experience in a similar role within customer service or retail.</li>
<li>Proficiency in English and Arabic is preferred, with excellent communication and interpersonal skills.</li>
<li>Problem-solving skills and proactivity alongside individual accountability and teamwork capabilities.</li></ul><div></div><p><br>
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p><br>
<p></p>
<p>Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate <b>why</b> this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.</p><br>
<p></p>
<p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></div><p></p>

UAEN Shopping Experience Assistant

Explore 4717+ Virtual customer assistant in Dubai this November. Find roles across top companies and apply now to boost your career.

4717 virtual customer assistant jobs IN Dubai

Virtual Assistant for Data Entry and Database Management

Virtual Assistant for Data Entry and Database Management

Virtual Assistant for Data Entry and Database Management

Retyping and data entry needed

Shopping Experience Assistant

Virtual Relationship Officer - Emiratized Role

UAEN Shopping Experience Assistant