waiter/waitress

waiter

waiter / waitress

head waiter

barista/cashier

waiter waitress cocktail lounge

Mandarin Oriental

<div>
 Mandarin Oriental Downtown, Dubai is looking for a Waiter to join our Breakfast Restaurant.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel&rsquo;s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline.
 
 
 The hotel&rsquo;s dining portfolio includes Y&ugrave; &amp; M&igrave;, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavyllon Dubai by Yannick All&eacute;no, and a street-level urban eatery.
 
 
 Additional features include a rooftop helipad, a two-storey spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.
 
 
 
 About The Job
 
 
 
 Based at the Mandarin Oriental Downtown, Dubai within Breakfast Restaurant, the Waiter is responsible to provide exceptional guests&rsquo; dining experience. The role includes taking order, serving food and beverages, while making sure that every aspect of the dining experience meets our standards. Waiter reports to the F&amp;B Supervisor.
 
 
 
 As a Waiter, you will be responsible for the following duties:
 
 
 
 <ul>
 <li>
 Maintain in-depth knowledge of the menu, buffet items, ingredients, and preparation methods to confidently inform and assist guests.
 </li>
 <li>
 Accurately take and deliver food and beverage orders, ensuring prompt service and attention to dietary needs or special requests.
 </li>
 <li>
 Provide personalised, attentive service throughout the dining experience to ensure guest satisfaction and uphold brand standards.
 </li>
 <li>
 Operate POS systems efficiently for order processing and follow billing and cashiering procedures accurately.
 </li>
 <li>
 Set and clear tables to maintain a clean, welcoming dining space, and manage multiple tables while maintaining service quality.
 </li>
 <li>
 Support upselling efforts, collaborate across outlets, and create memorable guest experiences aligned with MOHG Legendary Quality Experiences.
 
 
 </li>
 </ul>
 
 As a Waiter, We Expect From You
 
 
 
 <ul>
 <li>
 High school qualification preferred; degree or diploma in Hospitality, Hotel, or Business Management is an advantage.
 </li>
 <li>
 Minimum 2 years&rsquo; experience as a waiter/waitress, preferably in high-volume or luxury dining environments.
 </li>
 <li>
 Familiarity with fine dining and casual service standards, as well as restaurant POS and cashiering systems.
 </li>
 <li>
 Proficient verbal and written communication skills in English; additional languages such as Italian are preferred.
 </li>
 <li>
 Strong interpersonal skills with the ability to multitask, prioritize, and maintain service flow in a fast-paced setting.
 </li>
 <li>
 Physical stamina to stand for long periods and flexibility to work varied shifts including evenings, weekends, and holidays.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
 </li>
 <li>
 Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Waiter/ess - Breakfast on 36th

Mandarin Oriental Downtown

<div><div><div><h3 class="jobSectionHeader">Waiter/ess - Breakfast on 36th</h3>
<div><div><ul><li>JR-07031
</li></ul></div><div><ul><li>Food &amp; Beverage
</li></ul></div><div><ul><li>Full time
</li></ul></div><div><ul><li>Permanent
</li><li>Mandarin Oriental Downtown, Dubai
</li></ul></div></div><div><div>Add to favourites
</div>View favourites
</div><div>Mandarin Oriental Downtown, Dubai is looking for a Waiter to join our Breakfast Restaurant.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel&rsquo;s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline.
The hotel&rsquo;s dining portfolio includes Y&ugrave; &amp; M&igrave;, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavyllon Dubai by Yannick All&eacute;no, and a street-level urban eatery.
Additional features include a rooftop helipad, a two-storey spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.
About the job
Based at the Mandarin Oriental Downtown, Dubai within Breakfast Restaurant, the Waiter is responsible to provide exceptional guests&rsquo; dining experience. The role includes taking order, serving food and beverages, while making sure that every aspect of the dining experience meets our standards. Waiter reports to the F&amp;B Supervisor.
As a Waiter, you will be responsible for the following duties:
<ul><li>Maintain in-depth knowledge of the menu, buffet items, ingredients, and preparation methods to confidently inform and assist guests.
</li><li>Accurately take and deliver food and beverage orders, ensuring prompt service and attention to dietary needs or special requests.
</li><li>Provide personalised, attentive service throughout the dining experience to ensure guest satisfaction and uphold brand standards.
</li><li>Operate POS systems efficiently for order processing and follow billing and cashiering procedures accurately.
</li><li>Set and clear tables to maintain a clean, welcoming dining space, and manage multiple tables while maintaining service quality.
</li><li>Support upselling efforts, collaborate across outlets, and create memorable guest experiences aligned with MOHG Legendary Quality Experiences.
</li></ul>As a Waiter, we expect from you:
<ul><li>High school qualification preferred; degree or diploma in Hospitality, Hotel, or Business Management is an advantage.
</li><li>Minimum 2 years&rsquo; experience as a waiter/waitress, preferably in high-volume or luxury dining environments.
</li><li>Familiarity with fine dining and casual service standards, as well as restaurant POS and cashiering systems.
</li><li>Proficient verbal and written communication skills in English; additional languages such as Italian are preferred.
</li><li>Strong interpersonal skills with the ability to multitask, prioritize, and maintain service flow in a fast-paced setting.
</li><li>Physical stamina to stand for long periods and flexibility to work varied shifts including evenings, weekends, and holidays.
</li></ul>Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
</li><li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
</li><li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
</li><li>Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
</li><li>Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.
</li></ul>We&rsquo;re Fans. Are you?</div></div></div></div>

Kempinski Hotels

<div>
 
 
 Department:
 
 Food &amp; Beverage
 
 
 
 Location:
 
 United Arab Emirates - Dubai
 
 
 
 
 Description
 
 
 
 The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski&rsquo;s DNA values in order to encourage sales and maximize guest satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Reporting to Head Waiter / Waitress, Supervisor, Assistant Manager, Outlet Manager.
 </li>
 <li>
 A courteous, professional and efficient service is provided at all times.
 </li>
 <li>
 All duties and tasks are performed as per the tasks required at the outlet.
 </li>
 <li>
 Be knowledgeable of all services and products offered by the hotel.
 </li>
 <li>
 Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
 </li>
 <li>
 Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
 </li>
 <li>
 Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
 </li>
 <li>
 Ensure that the place of work and surrounding area is kept clean and organized at all times.
 </li>
 <li>
 Successfully perform opening and closing procedures established for the assigned outlet
 </li>
 <li>
 Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
 </li>
 <li>
 Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
 </li>
 <li>
 Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
 </li>
 <li>
 Understand and strictly adhere to the rules &amp; regulations established in the hotel&rsquo;s policy manual and the hotel&rsquo;s policy on fire, hygiene, health &amp; safety.
 </li>
 <li>
 Assist in carrying out scheduled inventories of products and operating equipment.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Experience in an F&amp;B service role.
 </li>
 <li>
 Excellent english oral and written skills. Additional language is an advantage.
 </li>
 <li>
 Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
 </li>
 <li>
 Excellent organizational and time management skills. Applies a professional, confidential and ethical approach at all times.
 </li>
 <li>
 Ability to identify and delegate tasks effectively
 
 
 
 </li>
 </ul>
 
 About Kempinski
 
 
 
 Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
 
 
 Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
 
 
 For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
 
 
 In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
</div>

Restaurant Waiter / Waitress

Emperos DMCC

Job Title: Waiter Reports To: F&amp;B Manager Location: Dubai, United Arab Emirates Nationality: Any Salary: As per company standards and experience Gender: AnyJob Description:Acube Group is seeking a well-presented, courteous, and service-oriented Waiter to join its high-end F&amp;B team. The role is responsible for delivering exceptional guest service in a fine dining environment, ensuring an outstanding dining experience that reflects premium service standards.The Waiter will be responsible for guest interaction, order taking, service execution, and maintaining the highest levels of professionalism, hygiene, and hospitality etiquette.Duties &amp; Responsibilities:<ul><li>Greet and welcome guests in a professional and warm manner.</li><li>Present menus, explain dishes, and provide recommendations when required.</li><li>Take accurate food and beverage orders and communicate them clearly to kitchen and bar teams.</li><li>Serve food and beverages according to fine dining service standards.</li><li>Ensure guest satisfaction throughout the dining experience by being attentive and responsive.</li><li>Maintain knowledge of menu items, ingredients, and daily specials.</li><li>Handle guest inquiries, requests, and complaints professionally and promptly.</li><li>Ensure tables are properly set up, clean, and maintained throughout service.</li><li>Coordinate with kitchen and bar staff to ensure timely order delivery.</li><li>Follow proper grooming, hygiene, and uniform standards at all times.</li><li>Process billing and payment requests accurately when required.</li><li>Assist in maintaining cleanliness and organization of the dining area.</li><li>Support opening and closing duties of the restaurant.</li><li>Ensure compliance with health, safety, and food hygiene regulations.</li><li>Uphold premium service standards aligned with luxury hospitality expectations.</li></ul>Qualifications:<ul><li>High school diploma or equivalent.</li><li>Minimum 2&ndash;4 years of experience as a waiter in fine dining, luxury restaurants, or high-end hotels in UAE or GCC preferred.</li><li>Strong knowledge of food and beverage service standards.</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and well-groomed at all times.</li><li>Ability to work in a fast-paced, high-pressure hospitality environment.</li><li>Customer-focused attitude with strong attention to detail.</li><li>Basic knowledge of POS systems is an advantage.</li><li>Team player with positive attitude and strong work ethic.</li></ul>Benefits:<ul><li>Competitive salary package based on experience.</li><li>Opportunity to work in a high-end hospitality environment F&amp;B environment</li><li>Career growth within luxury operations.</li><li>Professional and structured working environment.</li></ul>Work Location: In person

Waiter

<div>
 Mandarin Oriental Downtown, Dubai is looking for a Waiter/ess to join our Banquet team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel&rsquo;s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline. The hotel&rsquo;s dining portfolio includes Y&ugrave; &amp; M&igrave;, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavyllon Dubai by Yannick All&eacute;no, and a street-level urban eatery. Additional features include a rooftop helipad, a two-storey spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.
 
 
 
 About The Job
 
 
 
 Based at the Mandarin Oriental Downtown, Dubai within the Banquet Department in Dubai, the Waiter/ess is responsible to oversee and be personally involved in all operational aspects of a particular shift in order to assure all service steps are followed and to guarantee every single guest is delighted. Banquet Waiter reports to Banquet Supervisor.
 
 
 
 As a Waiter/ess, you will be responsible for the following duties:
 
 
 
 <ul>
 <li>
 Deliver exceptional banquet service by understanding guest needs, providing courteous and efficient service, ensuring guest satisfaction from arrival to departure, and creating memorable &ldquo;WOW&rdquo; moments.
 </li>
 <li>
 Maintain thorough knowledge of banquet operations, food and beverage offerings, products, services, and POS systems to accurately assist guests and process orders.
 </li>
 <li>
 Prepare and maintain service areas by completing mise en place, cleaning duties, polishing equipment, and ensuring all outlet equipment and utensils are handled and stored correctly.
 </li>
 <li>
 Support revenue generation by proactively upselling products and services and accurately performing billing and cashiering tasks in line with hotel policies.
 </li>
 <li>
 Ensure operational excellence by presenting dishes according to hotel standards, managing stock and supplies, and communicating guest preferences, special requests, or allergies to relevant teams.
 </li>
 <li>
 Work collaboratively with colleagues and management, support other outlets when required, maintain effective communication, and contribute positively as a proactive team player.
 
 
 </li>
 </ul>
 
 As a Waiter/ess, We Expect From You
 
 
 
 <ul>
 <li>
 High School qualification is preferred, with a Degree or Higher National Diploma in Hospitality, Hotel Management, or Business Management considered an advantage.
 </li>
 <li>
 Minimum 2 years of experience as a server is required, ideally within banqueting, high-volume restaurants, or luxury hotel environments.
 </li>
 <li>
 Strong knowledge of Food and Beverage service is essential, including an understanding of service standards and guest expectations.
 </li>
 <li>
 Ability to identify guest needs and consistently deliver exceptional customer service and memorable guest experiences.
 </li>
 <li>
 Capable of working long hours in a fast-paced environment while maintaining a strong focus on operational excellence and service quality.
 </li>
 <li>
 Familiarity with restaurant POS systems, cashiering procedures, service flow management, multitasking, and basic MS Office computer skills is preferred.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, taking time off is important. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
 </li>
 <li>
 Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Waiter/ess - Banquet

<div><div><div><h3 class="jobSectionHeader">Waiter/ess - Banquet</h3>
<div><div><ul><li>JR-07041
</li></ul></div><div><ul><li>Food &amp; Beverage
</li></ul></div><div><ul><li>Full time
</li></ul></div><div><ul><li>Permanent
</li><li>Mandarin Oriental Downtown, Dubai
</li></ul></div></div><div><div>Add to favourites
</div>View favourites
</div><div>Mandarin Oriental Downtown, Dubai is looking for a Waiter/ess to join our Banquet team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel&rsquo;s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline. The hotel&rsquo;s dining portfolio includes Y&ugrave; &amp; M&igrave;, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavyllon Dubai by Yannick All&eacute;no, and a street-level urban eatery. Additional features include a rooftop helipad, a two-storey spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.
About the job
Based at the Mandarin Oriental Downtown, Dubai within the Banquet Department in Dubai, the Waiter/ess is responsible to oversee and be personally involved in all operational aspects of a particular shift in order to assure all service steps are followed and to guarantee every single guest is delighted. Banquet Waiter reports to Banquet Supervisor.
As a Waiter/ess, you will be responsible for the following duties:
<ul><li>Deliver exceptional banquet service by understanding guest needs, providing courteous and efficient service, ensuring guest satisfaction from arrival to departure, and creating memorable &ldquo;WOW&rdquo; moments.
</li><li>Maintain thorough knowledge of banquet operations, food and beverage offerings, products, services, and POS systems to accurately assist guests and process orders.
</li><li>Prepare and maintain service areas by completing mise en place, cleaning duties, polishing equipment, and ensuring all outlet equipment and utensils are handled and stored correctly.
</li><li>Support revenue generation by proactively upselling products and services and accurately performing billing and cashiering tasks in line with hotel policies.
</li><li>Ensure operational excellence by presenting dishes according to hotel standards, managing stock and supplies, and communicating guest preferences, special requests, or allergies to relevant teams.
</li><li>Work collaboratively with colleagues and management, support other outlets when required, maintain effective communication, and contribute positively as a proactive team player.
</li></ul>As a Waiter/ess, we expect from you:
<ul><li>High School qualification is preferred, with a Degree or Higher National Diploma in Hospitality, Hotel Management, or Business Management considered an advantage.
</li><li>Minimum 2 years of experience as a server is required, ideally within banqueting, high-volume restaurants, or luxury hotel environments.
</li><li>Strong knowledge of Food and Beverage service is essential, including an understanding of service standards and guest expectations.
</li><li>Ability to identify guest needs and consistently deliver exceptional customer service and memorable guest experiences.
</li><li>Capable of working long hours in a fast-paced environment while maintaining a strong focus on operational excellence and service quality.
</li><li>Familiarity with restaurant POS systems, cashiering procedures, service flow management, multitasking, and basic MS Office computer skills is preferred.
</li></ul>Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
</li><li>MOstay. When you work as hard as our colleagues do, taking time off is important. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
</li><li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
</li><li>Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
</li><li>Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.
</li></ul>We&rsquo;re Fans. Are you?</div></div></div></div>

D Luxe Car Care

The Branch Manager is fully accountable for the day-to-day management of the branch and every job function operating within it &mdash; including detailing, paint protection and coatings, window tinting, vinyl wrapping, the paint shop and body shop, the service center, and the customer lounge and front-of-house team. This is a hands-on, single-point-of accountability role: the Branch Manager owns operational performance, staff management, customer experience, financial results, and compliance across the entire branch, and reports directly to the CEO on all aspects of the business.Key Responsibilities:1. Overall Branch &amp; Operations Management<ul><li>Own the daily running of the branch, with direct oversight of every job function and department operating within it &mdash; detailing, PPF and ceramic coating, window tinting, vinyl wrapping, paint shop, body shop, service center, and the customer lounge/reception. </li><li>Ensure every department works in a coordinated, cohesive workflow so vehicles move through the branch on schedule and to the expected quality standard.</li><li>Plan and manage daily scheduling, bay allocation, and resource/staff deployment across all service lines. </li><li>Ensure all work is carried out in line with brand standards (including XPEL certified-installer standards), SOPs, and manufacturer guidelines. Act as the final point of escalation for any operational issue arising in any function within the branch. </li></ul>2. Staff &amp; Team Leadership <ul><li>Directly supervise, coach, and manage all branch staff across every function &mdash; service advisors, technicians, detailers, painters, and support/lounge staff.</li><li>Set individual and team targets, conduct performance reviews, and manage rosters, leave, and attendance. </li><li>Identify staffing and training needs and coordinate recruitment and onboarding with HR.</li><li>Build and maintain a high-performing, accountable, customer-first team culture across the branch</li></ul>3. Customer Experience <ul><li>Own the end-to-end client journey &mdash; booking, drop-off, lounge experience, service updates, and vehicle handover.</li><li>Personally handle escalated customer complaints and service recoveries. </li><li>Monitor customer satisfaction, Google reviews, and loyalty programme engagement, and act on feedback.</li></ul>4. Financial &amp; Sales Performance<ul><li>Own the branch P&amp;L &mdash; manage budgets, control costs, and drive revenue across all service lines. </li><li>Track sales performance against targets, including upselling of services, packages, and the loyalty programme.</li><li>Review and approve quotations, invoicing, and payment processes for the branch.</li></ul>5. Inventory &amp; Vendor Management <ul><li>Manage inventory of consumables and materials (PPF, wrap film, coating products, paint, spare parts) across all departments.</li><li>Liaise with suppliers and vendors; maintain adequate stock levels while controlling wastage and cost. </li></ul>6. Compliance, Safety &amp; Quality Control <ul><li>Ensure the branch complies with UAE labor law, health &amp; safety regulations, and internal company policy.</li><li>Carry out quality-control checks and spot audits on completed work across every service line. </li><li>Maintain required certifications and standards (e.g., XPEL Certified Installer status) across the relevant teams.</li><li>7. Reporting to the CEO</li></ul>The Branch Manager is responsible for the daily activities of the company at branch level and must keep the CEO fully informed through structured, regular reporting:<ul><li>Daily Report &mdash; bookings, jobs in progress and completed, revenue, staffing/attendance, and any incidents or issues. </li><li>Weekly Report &mdash; performance summary against targets, staff attendance and utilisation, ongoing issues, and key KPIs.</li><li>Monthly Report &mdash; branch P&amp;L, sales performance by service line, customer satisfaction metrics, and staff performance. </li><li>Quarterly Report &mdash; strategic performance review, targets vs. actuals, and improvement/action plans for the following quarter.</li><li>Present all reports directly to the CEO and attend regular performance review meetings. </li></ul>8. Strategic Support <ul><li>Provide input to the CEO on pricing, promotions, and new service offerings.</li><li>Support the CEO on strategic initiatives, including expansion plans or the rollout of new service lines. </li></ul>Requirements &amp; Qualifications <ul><li>Proven experience (5+ years) managing a luxury automotive service, detailing, or retail branch, with oversight of multiple departments/job functions.</li><li>Strong leadership skills with a track record of building and managing high-performing teams. </li><li>Excellent client relationship management and communication skills.</li><li>Previous experience in a similar managerial role within the UAE market. </li><li>Solid understanding of automotive service operations; experience with detailing, PPF, ceramic coating, body shop, or paint shop operations is highly preferred.</li><li>Strong financial acumen, including budgeting, P&amp;L ownership, and structured reporting. </li><li>Comfortable preparing and presenting daily, weekly, monthly, and quarterly performance reports to senior leadership.</li><li>Proficiency with reporting, CRM, or POS systems and standard office software (Excel in particular). English required; Arabic is an advantage.</li><li>Valid UAE driving license preferred. </li></ul>Key Skills <ul><li>Leadership &amp; People Management</li><li>Cross-Functional Operational Oversight </li><li>Customer Service Orientation Financial Acumen &amp; P&amp;L Management </li><li>Reporting &amp; Analytical Skills</li><li>Problem-Solving Under Pressure </li><li>Multi-Tasking Across Departments</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Automotive: 5 years (Required)</li></ul>Language:<ul><li>English, Arabic (Required)</li></ul>Work Location: In person

Branch Manager

Explore 16+ Waiter waitress cocktail lounge in Dubai this August. Find roles across top companies and apply now to boost your career.

16 waiter waitress cocktail lounge jobs In Dubai

Waiter/ess - Breakfast on 36th

Waiter/ess - Breakfast on 36th

Restaurant Waiter / Waitress

Waiter

Waiter/ess - Banquet

Waiter/ess - Banquet

Branch Manager