Secretary I - Full Time - Day

Overview: Responsibilities:

• Demonstrates knowledge of the intake procedures for designated department.
• Accountability: Completes daily business tasks of the department according to task list and requests.

• Establishes and maintains rapport and mutual respect with co-workers and public contacts to foster optimum working environment.
• Customer Satisfaction: Actively engages customers in a warm and friendly way in an effort to `make their day`.

• Accurately completes assigned reports within defined time frame (e.g.: daily statistics, data request, record reviews, transcription).

• Copy, file and collage data accurately as per departmental functions and requests.

• Participates in the review, analysis and implementation of procedures to maximize the department`s operating efficiency

• Smiles and makes eye contact. Chooses attitude by being present when answering phones by third ring and using the approved script.

• Inputs and retrieves data as assigned in an accurate and efficient manner.

• Demonstrates initiative in patient/member problem resolution within the scope of authority as front line staff member.

• Coordinate and maintain schedules as assigned (e.g.: appointments, meetings).
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications:

• Excellent written and verbal communication skills.
• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.

Starting Minimum Rate: Minimum rate of $20.32 Hourly Job Posting Disclosure: HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.