Senior IT Specialist

Job Title: Senior IT Specialist
Location: Al-Haadi Mobilya, Gajjumatta
Department: Information Technology
Job Type: Full-Time

Position Summary:

Al-Haadi Mobilya is seeking a highly skilled and experienced Senior IT Specialist to manage, maintain, and improve the company’s IT infrastructure and digital assets. The ideal candidate will play a key role in ensuring seamless day-to-day IT operations, supporting users, implementing new technologies, and enhancing system security and efficiency across all departments.

Key Responsibilities:

• Oversee and manage the company’s entire IT infrastructure, including hardware, software, networks, and servers.
• Provide high-level technical support and troubleshooting for all departments.
• Install, configure, and maintain operating systems, software applications, and network equipment.
• Ensure data security, backup systems, and disaster recovery protocols are in place and functioning.
• Monitor system performance and implement improvements where necessary.
• Manage and maintain ERP systems, POS systems, and internal databases.
• Collaborate with third-party vendors and service providers as needed.
• Train and support staff on IT-related tools, software, and best practices.
• Create and maintain documentation related to IT systems, procedures, and support logs.
• Ensure compliance with IT policies and procedures.
• Plan and execute upgrades, migrations, and installations with minimal disruption.
• Assist in IT budgeting and procurement of hardware/software.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Minimum of 5+ years of hands-on IT experience, preferably in a manufacturing or retail environment.
• Strong knowledge of Windows/Linux systems, networking, firewalls, and security tools.
• Experience with ERP systems, CCTV management, email servers, and cloud technologies.
• Excellent problem-solving and communication skills.
• Ability to work independently and handle multiple priorities.
• Strong organizational and documentation skills.

Preferred Skills:

• Certifications such as CCNA, MCSE, CompTIA, or similar are a plus.
• Experience in IT support for multi-location operations.
• Familiarity with inventory, production, or retail management software.

Benefits:

• Competitive salary (based on experience and qualifications)
• Professional growth opportunities
• Supportive team environment
• Other company benefits as per policy

Job Type: Full-time

Pay: Rs50,000.00 - Rs80,000.00 per month

Work Location: In person