We're seeking an entrepreneurial Product Manager to own and drive our cross-border commerce products, focusing on expanding our Global Store presence and exports program while optimizing business performance and customer experience across regions.
Key Responsibilities:
Product Strategy & Execution:
- Own the product vision, strategy, and roadmap for cross-border commerce initiatives
- Drive product development from conception to launch, including Global Store expansion and exports
- Define and prioritize product requirements through data-driven decision making
- Lead agile development processes with engineering and design teams
Business & Financial Management:
- Develop business cases and financial models for new market opportunities
- Own P&L metrics for cross-border products and initiatives
- Drive revenue growth and profitability through product optimization
- Create and monitor key business metrics and financial performance indicators
E-commerce & Customer Experience:
- Design and optimize end-to-end customer journeys for international shoppers
- Lead localization efforts including payment methods, pricing strategies, and user interfaces
- Analyze customer behavior data to identify opportunities and optimize conversion
- Partner with UX teams to create seamless shopping experiences
Cross-functional Leadership:
- Work with Tech, Business, Finance, Operations, and regional teams
- Collaborate with logistics partners on international shipping solutions
- Ensure compliance with regional regulations while maintaining product vision
Analytics & Data-Driven Decision Making:
- Leverage data analytics to drive product decisions and prioritization
- Conduct market analysis and competitive research
- Design and analyze A/B tests to optimize product performance
- Create and monitor dashboards for key metrics
Preferred Qualifications:
- Experience with marketplace or retail platforms
- Strong understanding of international payment systems and financial regulations
- Background in growth product management
- Experience with machine learning and automation initiatives
- Proficiency in multiple languages
Technical Skills:
- SQL and data analysis tools (e.g., Python, R)
- Business intelligence platforms (e.g., Tableau, Looker)
- Product analytics tools (e.g., Amplitude, Mixpanel)
- Financial modeling and analysis
- A/B testing frameworks
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience in product or program management, product marketing, business development or technology
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
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