Senior Relationship Manager - Liability

Summary: This position is responsible to primarily mobilize CASA deposit and to manage liability portfolio to boost business of the branch & achieve expected/given targets and level of growth in all key result areas and ensure constant improvement in liability portfolio.

Key Responsibilities

• Demonstrate strong ability to lead the team to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging our existing network to generate New to Bank leads.
• Lead, develop and manage a team of Relationship managers managing SME’s & High Net Worth premier clients to ensure achievement of the business objectives.
• Create and maintain an environment the team maximizes performances in achieving overall objectives.
• Perform continuous team's portfolio analysis to identify potential client leads and opportunities.
• Detailed, meticulous and precise in identifying opportunities and gaps and ability to craft out quick business strategies to achieve business goals.
• Monitor and act on sales activity management information and other internal information tools, using them to coach team and achieve the business goals.
• Ability to constantly inspect what we expect on team's deliverables on regular basis.
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metric.
• Use the principles and guidelines in the operating model to ensure customer needs are identified and where appropriate use the support provided by specialists.
• Drive a high-performance culture through robust objective setting, performance reviews and action to address poor performance.
• Comply with local regulatory requirements.

Required Knowledge & Skill set

• Bachelor's degree or equivalent experience
• Minimum of 6-8 years proven and progressive financial services and/or retail sales experience or equivalent
• Evidence of strong sales results in corporate & branch banking retail
• Relationship management experience with high-net-worth clients
• Strong communication, client focus and influencing skills
• Strong sales orientation, networking and portfolio management skills
• Sound knowledge of financial services products and services and the client relationship management system
• Understanding of business banking client segment and products and services
• Clear view on how to work with Branch Banking, Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
• Able to communicate well in Arabic & English